This invention relates generally to gaming and vending printers and more specifically to gaming and vending printers performing promotional coupon printing.
The gaming machine manufacturing industry provides a variety of gaming machines for the amusement of gambling players. An exemplary gaming machine is a slot machine. A slot machine is an electro-mechanical game wherein chance or the skill of a player determines the outcome of the game. Slot machines are usually found in casinos or other more informal gaming establishments.
Gaming machine manufacturers have more recently introduced cashless enabled gaming machines to the market and these have begun to find wide acceptance in the gaming industry. Cashless enabled gaming machines are so named because they can conduct financial exchanges using a mixture of traditional currencies and vouchers. Typically, a cashless enabled gaming machine has a gaming printer to produce vouchers and a bill acceptor that supports automatic reading of vouchers. To coordinate the activities of multiple cashless enabled gaming machines, one or more cashless enabled gaming machines may be electronically coupled to a cashless enabled gaming machine system that controls the cashless operations of a cashless enabled gaming machine.
When a player cashes out using a cashless enabled gaming machine coupled to a cashless enabled gaming machine system, the cashless enabled gaming machine signals the system and the system may determine the type of pay out presented to the player. Depending on the size of the pay out, the cashless enabled gaming machine system may cause the cashless enabled gaming machine to present coins in the traditional method of a slot machine, or the cashless enabled gaming machine system may cause a gaming printer in the cashless enabled gaming machine to produce a voucher for the value of the pay out. The voucher may then be redeemed in a variety of ways. For example, the voucher may be redeemed for cash at a cashier's cage or used with another cashless enabled gaming machine. In order to use the voucher in a cashless enabled gaming machine, the voucher is inserted into a bill acceptor of another cashless enabled gaming machine at a participating casino and the cashless enabled gaming machine system recognizes the voucher, redeems the voucher, and places an appropriate amount of playing credits on the cashless enabled gaming machine.
Cashless enabled gaming machines have found an increasing acceptance and use in the gaming industry with players who enjoy the speed of play and ease of transporting their winnings around the casino and the casinos who have realized significant labor savings in the form of reduced coin hopper reloads in the games, and an increase in revenue because of the speed of play. This increasing acceptance practically guarantees a wide installed base of networked games with captive player audiences for issuance of coupons and promotional tickets using generally the same equipment already installed within a cashless enabled gaming machine system for the purpose of supporting cashless gaming vouchers. In addition, vending machine manufacturers have increasingly added additional printing features to their vending machines.
In one aspect of the invention, a promotional printer for use within a cashless enabled gaming machine or vending machine controls printing of coupons. the promotional printer includes a coupon database describing a stack of coupons that are specified using a template based couponing printer language. A coupon is selected for creation and issued to a user or player based on a matrix of event-based triggers involving factors or parameters known to the promotional printer directly or supplied by a master promotional controller. Triggers may include the time of day, the date or amount of a cash-out voucher to be issued to the user or player, the duration of play on a gaming machine, a player classification, the amount of money or credits added to a game, or a random frequency of coupon issuance having satisfied any or all of the aforementioned factors. The promotional printer may further include the ability to store all of the coupons, trigger conditions, and related information resident in the promotional printer in a non-volatile fashion thus enabling a host system to download a promotional environment into the promotional printer which will run promotional campaigns on behalf of the hosting system.
In one aspect of the invention, a method of printing a promotional coupon in a gaming environment includes receiving coupon data by a promotional printer in a cashless enabled game from a promotional controller via a communications network. The coupon data includes a coupon description written in a template definition language. The promotional printer then generates the coupon using variable data and the coupon template in response to a trigger.
In another aspect of the invention, the variable data is received by the promotional printer from the promotional controller via the communications network. In this aspect, the promotional controller generates the trigger and transmits the trigger to the promotional printer via the communications network.
In another aspect of the invention, the coupon data includes trigger control parameters and the trigger is generated by the promotional printer using the trigger control parameters and trigger data. The trigger data may include a date, a time of day, a frequency of issuance of the coupon, or a time of play by a player of a gaming machine.
In another aspect of the invention, the promotional printer is further coupled to a gaming or vending machine controller and the trigger data is received by the promotional printer from the machine controller. The trigger data may include a player identifier, an amount of money in play on a gaming machine, a duration of a current session of play of a gaming machine, a cash-in of a player or a cash-out of a player.
In another aspect of the invention, coupon issuance data is stored by the promotional printer and the coupon issuance data is transmitted by the promotional printer to the promotional controller via the communications network.
In another aspect of the invention, a promotional controller transmits coupon data to a promotional printer via a communications network with the coupon data including a coupon template. The promotional controller transmits variable data and trigger data to the promotional printer via the communications network. In response to the transmission, the promotional printer generates a coupon using the coupon template and the variable data.
In another aspect of the invention, the promotional printer
In another aspect of the invention, the promotional printer stores coupon issuance data and the promotional controller receives the coupon issuance data by the promotional controller from the promotional printer via the communications network.
In another aspect of the invention, a promotional printer comprises a processor and a memory coupled to the processor. The memory has stored program instructions executable by the processor where the program instructions include receiving coupon data including a coupon template from a promotional controller via a communications network. The program instructions for the promotional printer also include instructions for generating a coupon using variable data and the coupon template in response to a trigger.
In another aspect of the invention, a promotional controller includes a processor and a memory coupled to the processor. Program instructions for implementing the features of a promotional controller are stored in the memory and are executable by the processor. The program instructions include: transmitting coupon data to a promotional printer via a communications network wherein the coupon data includes a coupon template; transmitting variable data to the promotional printer via the communications network; and transmitting trigger data to the promotional printer whereby the promotional printer generates a coupon using the coupon template and the variable data in response to the trigger data.
These and other features, aspects, and advantages of the present invention will become better understood with regard to the following description, appended claims, and accompanying drawings where:
a is a block diagram of a gaming or vending machine incorporating a multidrop communications network in accordance with an exemplary embodiment of the present invention;
b is a block diagram of a gaming or vending machine incorporating a point-to-point communications system in accordance with an exemplary embodiment of the present invention; and
Once a promotional coupon has been issued by a promotional printer, the promotional coupon may be redeemed with a human operator or cashier 110, or redeemed automatically through a another redemption device, such as a bill acceptor in another cashless enabled gaming machine 112, or redeemed at a kiosk 114 which is not a game but provides some other form of automatic interface for a promotional coupon holder.
In one embodiment of a master promotional controller, the master promotional controller is coupled to the redemption devices. In another embodiment of an master promotional controller, a non-game kiosk or casino personnel may or may not interface back to the master promotional controller when redeeming a promotional coupon. Information relative to couponing activity is exchanged with the master promotional controller, the net result being the promotional printers fitting into the system as distributed intelligent sub-units, significantly off-loading the master promotional controller's real time servicing requirements and avoiding network bandwidth issues associated with live streaming of promotional coupons during a relatively short cash-out time window.
In one gaming environment employing couponing in accordance with an exemplary embodiment of the present invention, each promotional printer in the gaming environment has a unique address or identifier so that a population of promotional printers on the network can be addressed in whole or individually for promotional purposes.
In one promotional printer in accordance with an exemplary embodiment of the present invention, a stand alone promotional printer includes all of the necessary processing capabilities, memory, and promotional printer programming instructions 209 needed to perform promotional couponing operations for the cashless enabled gaming or vending machine. In other embodiments of promotional printers, a promotional printer is created by coupling a promotional module 210 to a conventional gaming printer, enabling the gaming printer to function as a promotional printer. A standalone gaming or vending promotional printer or a promotional printer created from a conventional gaming or vending printer coupled to a promotional module are hereinafter termed either a “promotional printer” or a “promotional module.”
The master promotional controller may be coupled to a vending or gaming machine controller 204 included in the cashless enabled gaming machine. By coupling to a machine controller, the master promotional controller may receive information from the machine controller about the gaming operations of the cashless enabled gaming or vending machine separately from the promotional printer printing operations.
The cashless enabled gaming or vending machine may also include a bill acceptor 206 coupled to the machine controller. A cashless enabled gaming or vending machine uses a bill acceptor for redemption of promotional coupons and acceptance of vouchers or cash.
In operation, the master promotional controller transmits packets of variable data or coupon data describing a promotional database to the promotional printer. The contents of the promotional database include descriptions of a plurality of promotional coupons, cash vouchers, advertisements or other enticements which are hereinafter collectively referred to as “coupons”. The promotional printer receives the promotional database and stores the promotional database in the promotional printer's local memory.
The promotional printer also stores specifications of how to print the coupons in its local memory. The specifications of the coupons are stored as templates written in a template based printer language. This allows the coupons to be pre-defined, formatted, and stored in the promotional printer completely or partially for later recall.
Upon reception of a trigger data signal from either the master promotional controller or the machine controller, the promotional printer references and parses the promotional database and coupon templates to generate and issue promotional coupons or tickets printed on paper media. The paper media may be used specifically for the purpose of generating promotional coupons, or the paper media may be used for the purpose of printing pay out vouchers associated with cashless gaming.
a is a block diagram of a gaming or vending machine incorporating a multidrop communications network in accordance with an exemplary embodiment of the present invention. A gaming or vending machine may employ a multidrop communications network 1002 to route communications between a machine controller 204 and various devices in the gaming or vending machine. In this embodiment of a gaming or vending machine, the machine controller communicates with a bill acceptor 206, a promotional printer 109, a promotional module 210, and other gaming or vending machine devices 1000 over the multidrop network. In such a network, each specific device or controller has a unique address. The specific device or controller listens to all the messages sent through the network by the various controllers and devices on the network but may only respond to messages that are addressed to that specific device. As such, the promotional module may passively “listen in” on gaming or vending machine operational signals, such as messages meant for the other devices, by receiving messages intended for the other devices and not responding to any message not intended for the promotional module. In this way, the promotional module can determine the state of the gaming or vending machine as the gaming or vending machine operates by examining communications between the disparate devices.
b is a block diagram of a gaming or vending machine incorporating a point-to-point communications system in accordance with an exemplary embodiment of the present invention. In this embodiment of a gaming or vending machine, a machine controller 204 is coupled to the various devices, such as bill acceptor 206, promotional printer 109, and other such gaming or vending machine devices 1000, incorporated into the gaming or vending machine by one or more point-to-point communications links 1004. As each device has it's own communications link with the machine controller, a gaming promotional controller has no opportunity to listen in on a network communications. Instead, a promotional module 210 listens in on communications between the disparate devices by receiving one or more communications signals 1006 gleaned from one or more listening taps 1008 installed on the devices.
The taps may be passive devices that merely duplicate the signals being transmitted between the devices or controller. If the taps are passive devices, the promotional module discerns which communications are being sent by which devices. To do so, the promotional module may parse a message and determine from the contents of the message which device sent the message. The promotional module may also incorporate one or more communications ports with each port assigned to a specific device. The promotional module may then identify the specific device transmitting a message by simply knowing which communications port received the message.
The taps may also be active devices. In this case, a tap may add a header to any messages transmitted to or from a device to which the tap is coupled, thereby associating each message with a device identifier.
The actual value or data for each of the fields described in a coupon template may or may not be included in the template itself. For example, a template may include a barcode field for printing a barcode 310. However, the actual value of the barcode is transmitted to a promotional printer at the time a coupon is generated using the coupon template. In this way, a coupon may have fields that include static data, such as graphic 312 in a graphic field, or dynamic data, such as the name of a particular patron 314 in a text field. In this way, customized coupons may be printed by a promotional printer without transferring large amounts of data through a communications network coupling a promotional printer to a master promotional controller.
In addition, data that is used to track usage of coupons may be included in a coupon. For example, a barcode field or a text field may be used to print a barcode value or text string uniquely identifying a coupon. In this way, a gaming provisional printer creates an image of a barcode or barcodes, characters or marks that may be read by a cashless enabled gaming or vending machine bill acceptor on the same or another cashless enabled gaming or vending machine, allowing automatic acceptance of coupons into a cashless enabled gaming system in a casino or another related casino property.
A coupon template includes a plurality of command strings. Each command string conforms to the following syntax:
delimiter<cmd_Ltr>|<data_field1>| . . . |<data_fieldx>|delimete r;comment
where:
A template defining a coupon adheres to following syntax:
delimiter<template_cmd_ltr>|<t_id>|<targ_mem>|<t_dim_da>|<t_dim_pa>|<pr#1>|<pr#2>| . . . |<pr#n>|delimiter
where:
A print region is a print field used in a template to format print data. The print region command is used to define the basic types of print regions such as text, barcode, graphics, and a line/box draw.
A define print region command defines the particular font, barcode, graphic, or line style which is to be used, and provides special formatting information on how it is to be used. Multiple print regions may be defined and memorized in a promotional printer's coupon database.
A define print region command adheres to the follow syntax:
delimiter<print_region_cmd_ltr>|<r_id>|<targ_mem>|<da_start>|<pa_start>|<da_len>|<pa_len>|<rot>|<just>|<obj_id>|<mul—1>|<mul—2>|<obj_att>|<pr_att>|<pr_data>|delimter
where:
A library command is used to manage defined graphics. A library command adheres to the following syntax:
delimiter<library_cmd_ltr>|<lib_funct>|<mem>|<obj_id>|<mem_req>|<ld_file size>|obj_data delimiter
where:
Both variable data sets may be transmitted from a master promotional controller 104 to a promotional printer in the form of communication packets. When a promotional printer receives a variable data set, the promotional printer stores the variable data set for future use. A resident variable data set includes variable data that may be reused for generating many coupons; therefore, a resident variable data set may be stored in the promotional printer for an extended period of time. In contrast, a dynamic variable data set may be used for a short period of time, perhaps for even a single generation of a single coupon. As such, the dynamic variable data set and static variable data set associated in a coupon may be transmitted to a promotional printer at different times. To retain association between the variable data sets, part of the communication packet issued by the master promotional controller may include a reference 420 to a template definition so that the dynamic data in the communication packet can be combined 422 with the static field data stored in a promotional printer to generate a complete coupon 200.
Since it is possible to store all fields used in a coupon within the promotional printer's memory, a master promotional controller may issue a complete coupon by simply sending a reference to a coupon so defined to generate a coupon in its entirety. It is also possible for a master promotional controller to offload the entire live communication burden by sending a complete coupon database including triggers during off-peak times.
In one embodiment of a promotional printer, a promotional printer is triggered to print coupons from the promotional printer's internal database under direct control of a master promotional controller that triggers the issuance of a coupon and conveys any pertinent variable information associated with the coupon such as promotion type, face value of the coupon, date of expiration and the like.
Exemplary logical trigger data utilized in a promotional printer for initiating generation of coupons includes: date 512, time of day 514, frequency of issuance of a particular coupon 516, time of play 524, and game issued parameters 526 to the printer such as player identification, amount of money in place, duration of the current session of play and the like. By utilizing the illustrated trigger matrix, it is possible for a promotional printer to issue coupons without any information provided by an master promotional controller at the time of a cash-out or cash-in by a player.
In one promotional printer in accordance with an exemplary embodiment of the invention, the promotional printer receives from a master promotional controller a coupon trigger database thereby enabling the promotional printer to self-manage its couponing activity. The coupon trigger database may include different types of trigger control parameters including: triggering a coupon generation anytime a cash out voucher is printed; generating a coupon whenever a voucher for greater than, equal to, or less than a specified amount of money is issued; generating a coupon based on an identity of a player; generating a coupon based on a category or classification of a player related to frequency of play or money volume; generating a coupon based on the duration of play of the gaming machine by a player; and generating a coupon anytime a player adds money or credits to a game in an amount greater than, equal to, or less than a specified amount.
In another aspect of the invention, a component of the promotional printer's internal database includes a set of control parameters that instruct the promotional printer to select the type, quantity, and frequency of coupons to create and issue related to any of the triggers listed above. These control parameters may operate separately or in combination with each coupon in the database. Parameters that may be used include: a total quantity of a coupon being issued before the coupon is retired from the coupon database; a frequency 518 of issuance of a coupon based on the number of occurrences of specified trigger events; a frequency of issuance of a coupon based on random odds 520, such as one in one hundred trigger events; a backup coupon or coupons should a particular coupon fail to print for lack of satisfying its specified set of qualifiers; whether or not the coupon is issued based on the time the trigger occurred; and whether the coupon is issued based on the date the trigger occurred.
In one embodiment of promotional printer, a real time clock electronic device is included within the promotional printer for the purposes of supporting time dependent promotional activity as described above.
A trigger matrix process may also initiate issuance of a coupon even if the master promotional controller does not transmit a trigger to the promotional printer. To do so, the matrix trigger process gets (635) trigger control parameters stored in the promotional coupon database 510 that correspond to stored coupon templates in the promotional coupon database. The trigger matrix process then gets (638) gaming or vending machine and other internal data 636 and determines (640) if a coupon should be issued using the data and trigger control parameters. If the trigger matrix process determines (642) that a coupon should be generated, the trigger matrix process issues a coupon as previously described, this time selecting a coupon template using the trigger control parameters.
The promotional printer is a real-time device meaning that it continuously processes incoming trigger data and triggers. As such, the trigger matrix process may be configured as an endless loop as indicated by the start loop 644 and stop loop 646 symbols.
A promotional printer may receive various triggers that initiate generation of a coupon for a player 100. The master promotional controller may transmit a promotional trigger (604) to the promotional printer. In response to the promotional trigger, the promotional printer generates a coupon 606 for use by the player. The promotional printer then stores (608) statistical data about the just generated coupon. The promotional printer may also receive a gaming or vending machine trigger 610 from a machine controller 204 in a cashless enabled gaming or vending machine. In response to the gaming or vending machine trigger, the promotional printer generates a coupon 610 for use by the player. The promotional printer then stores (612) statistical data about the just generated coupon. The promotional printer may also generate (614) an internal trigger on its own such that the promotional printer generates a coupon 616 for use by the player. The promotional printer then stores (618) statistical data about the just generated coupon.
Periodically, or at the request of the master promotional controller, the promotional printer may transmit the saved coupon statistical data to the master promotional controller for analysis and other types of processing. The coupon tracking or statistical data may include details such as quantities of specific types of triggers received, quantities of each type of coupon issued, and the times and dates when triggers were received and coupons were issued.
In a promotional printer in accordance with an exemplary embodiment of the present invention, the promotional printer accepts promotional database loads and transfers statistical data with the master promotional controller either through a main communication port used for normally signaling pay out vouchers in the game, or through an auxiliary port allowing the promotional printer's promotional activities to be conducted in series or in parallel with the promotional printer's cash-out voucher printing functions within the cashless enabled gaming machine.
In a specific example of such a process, the bill acceptor receives a voucher, currency, or other value bearing token from a player and transmits a cash-in amount 1100 to the machine controller. The promotional module listens in on the communication between the bill acceptor and the machine controller and receives an identical cash in amount 1102 message or signal. In response to the cash-in amount, the machine controller allows the player to play (1103) the gaming machine. Eventually, the player will stop playing the game and request a cash-out. In response, the machine controller transmits a cash-out amount 1104 to the promotional printer. The promotional module receives a copy of the cash-out signal or message 1106. The promotional module may then generate (1108) a trigger based on the cash-in and cash-out messages that the promotional module listened in on but did not respond to.
The processor is further coupled to a printer mechanism 718 through a printer controller 702 via the bus. In operation, the processor executes the program instructions to generate printer mechanism control signals and transmits these signals to the printer mechanism via the bus and printer controller. In response to the printer mechanism control signals, the printer mechanism prints coupons for use by a player.
The processor is further coupled to external input devices 722 by an input device controller 720 via the bus. Example input devices include sensors that the promotional printer uses to detect proper printing of a coupon by the printer mechanism, coupon printer paper detectors, and real time clocks. The processor receives input device signals from the input devices via the input device controller and the bus and uses the input device signals to detect the state of the promotional printer's environment.
The processor is further coupled to a network device 714 via a network device controller 712 and the bus. The process uses the network device to communicate with other processing systems, such as a master promotional controller or a gaming or vending machine controller as previously described.
The processor is further coupled to a network device 914 via a network device controller 912 and the bus. The process uses the network device to communicate with other processing systems, such as a promotional printer or a gaming or vending machine controller as previously described.
Although this invention has been described in certain specific embodiments, many additional modifications and variations would be apparent to those skilled in the art. It is therefore to be understood that this invention may be practiced otherwise than as specifically described. Thus, the present embodiments of the invention should be considered in all respects as illustrative and not restrictive, the scope of the invention to be determined by any claims supported by this application and the claims' equivalents rather than the foregoing description.
This application is a continuation of U.S. application Ser. No. 10/952,299, filed Sep. 27, 2004, which is a continuation-in-part of U.S. application Ser. No. 10/405,112, now U.S. Pat. No. 7,594,855, filed Mar. 31, 2003, which claims the benefit of U.S. Provisional Patent Application No. 60/369,097, filed Mar. 29, 2002, the contents of each of which are hereby incorporated by reference as if fully stated herein.
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