The present invention relates generally to the field of communication devices, and, more particularly, to a method and apparatus for providing telephone service to a plurality of subscribers in a non-traditional environment.
The following abbreviations are herewith defined, at least some of which are referred to within the following description of the state-of-the-art and the present invention.
Telephony communications in a traditional environment typically involve personal communication devices that are owned by individual subscribers or, in some cases, leased long term by network providers. Subscribers communicate using these devices by connecting to an existing communications network such a PSTN (public-switched telephone network) or PLMN (public land mobile network). The PSTN usually involves a wireline connection from the network to the subscriber's residence or place of business. In a PLMN a network of antennas connected to the network define cells in which subscribers may communicate by establishing a short-range radio (RF) connection with one or more antennae.
In non-traditional environments, many consumers may not have the means to subscribe to a traditional network. Perhaps the cost of the personal communications device is beyond their means or the network infrastructure is not adequate to accommodate their use even if the devices are affordable. A developing country would be one example, a remote construction project another. In other situations people may not be permitted to carry their own personal communications devices, for example for security reasons. There may also be a legitimate reason for wanting to more closely monitor communications by members of a given population.
Accordingly, there has been and still is a need to address the aforementioned shortcomings and other shortcomings associated with communicating in non-traditional environments. Whatever the reason, there may still be a desire to enables users to communicate with others through a communications network in these and similar situations. These needs and others are answered by embodiments of the present invention, disclosed herein.
Note that the techniques or schemes described herein as existing or possible are presented as background for the present invention, but no admission is made thereby that these techniques and schemes were heretofore commercialized or known to others besides the inventor.
The present invention is directed to a manner of providing a telephony station, or kiosk, to permit the offering of effective communications services in a non-traditional environment. In one aspect, the present invention provides a telephony kiosk including an RF (radio frequency) module that has a plurality of RF chains with each RF chain including a transceiver for modulating a signal received from a handset that has been associated with the RF chain and a controller for controlling the operation of the RF module. In this aspect, the kiosk may also include combiner for combining modulated signals from more than one RF chain of the plurality of RF chains for transmission using a single antenna and an antenna communicating with the combiner. A handset manager for connecting to one or more handsets and bridging communications between a respective handset and an associated RF chain may also be present for selectively bridging the communications between a handset and an RF chain as directed by the controller.
In some embodiments, the kiosk further includes a plurality of handsets for assigning to users for requested communication sessions. The kiosk in this aspect also typically includes an on-site memory device for storing, among other things, control programs for execution by the controller. An accounting module may be one such control program, which may be used for recording session start and end times and creating billing records.
In another aspect, the present invention is a telephony kiosk including a plurality of handsets, an RF module comprising a plurality of RF chains, each RF chain including a transceiver for modulating a signal received from a handset of the plurality of handsets, a handset manager for associating a handset of the plurality of handsets with an RF chain of the RF module, and a controller for directing the RF module. The controller may also direct the association of RF chains with handsets for a particular communication session.
In some embodiments of this aspect, the telephony kiosk may also include at least one antenna in communication with the RF module for transmitting and receiving RF communications. In some cases there may be more that one antenna as well. If there is more than one antenna, each may be used for reaching a different communications network, or simply to enable the use of more handsets and RF chains with the kiosk.
In some embodiments of this aspect of the present invention, the kiosk may include a user interface or an operator interface or both. These components may be mounted in or on a cabinet for convenience and security. The cabinet may be used to house any of the kiosk components, and it is preferred that the handsets, which are normally used outside of the kiosk cabinet, are nonetheless secured to it with a cord that includes a coaxial cable of carrying handset-cabinet communications.
In another aspect, the present invention, is a method of providing telephony services to the user of a telephony kiosk, including assigning a handset, usually one of a plurality of handsets, bridging communications to and from the handset to an RF chain in an RF module of the kiosk, and transmitting communications from the handset to a communications network as an RF signal. Note that assigning a handset may consist solely of permitting user to use a handset they have selected. An authorization protocol may be executed prior to assigning the handset to the user, which may include determining whether the user is a subscriber or negotiating terms of payment such as a cash payment or credit card.
In some embodiments, the handset may be normally in a no or low-power state and be powered up for use, for example when the user has been authorized. The method may also include selecting an RF chain from a plurality of RF chains in the RF module for associating with the handset. The selection may be random or based on the type of call. It may also be based on other factors such as the best available frequency or on the maintenance status of the RF chains. The method may also include creating a billing record for the use of the handset by the user.
Additional aspects of the invention will be set forth, in part, in the detailed description, figures and any claims which follow, and in part will be derived from the detailed description, or can be learned by practice of the invention. It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention as disclosed.
A more complete understanding of the present invention may be obtained by reference to the following detailed description when taken in conjunction with the accompanying drawings wherein:
The present invention is directed to a manner of providing a telephony station, or kiosk, to permit the offering of effective communications services in a non-traditional environment. An advantageous implementation of embodiments of the invention involves making telephony services available for a number of users at more or less the same central location. The kiosk configuration proposed preferably permits ease of control and accounting by the kiosk operator as well as station security and in some cases portability. One example of such a kiosk is shown in
In the embodiment of
The other handsets of
In the embodiment of
The extra security, of course, is preferred so that the handsets are not removed from the kiosk. In a preferred embodiment, they also are not functional as standalone communication devices and the motivation for theft is thereby reduced. In some embodiments, the handsets 105a through 105e are equipped only with those components necessary to send and receive carry user communications to other kiosk components in cabinet 150.
That having been said, in some embodiments it is also preferred that the handsets are relatively easily replaceable by the kiosk operator, for example for an upgrade or because a handset has been broken. In other implementations, handsets of varying capabilities may be switched in an out as needed. The handset may be replaced along with its respective cord, which may be securely anchored but detachable from inside the kiosk cabinet 150.
The handsets may in some embodiments communicate with the kiosk components located within the kiosk cabinet 150 (not shown in
In the embodiment of
In the embodiment of
In this regard it is noted that user interface 160 is not a requirement in all embodiments, for example where arrangements with a human operator are made and the necessary initiation handled manually. When present, user interface may have only some of the components illustrated in
In operation, a user approaches the kiosk 100 and initiates use of one of the handsets for a communication session, arranges for payment, if any, required at that time, and begins and ends the communication session.
As mentioned above, the handsets available for users preferably include minimal components in order to reduce their cost and discourage theft. The minimal-component configuration is, of course, not required in all embodiments. These minimal components include those necessary to transmit and receive user communications between the handset and the kiosk 100 internal components. The internal components will now be described in more detail.
In this embodiment, the handsets 205a through 205n are assumed to include a user interface (see, for example, the various interfaces shown in
More specifically, in this embodiment each of handsets is connected to a handset manager 220 residing in a kiosk cabinet via a respective one of cords 215a through 215n. As mentioned above, for added security the cords 215a through 215n may also be physically secured to cabinet structure (see
In this embodiment, the handset manager 220 is also connected to power supply 240 via a power cord 242 and supplies power to each of the handsets 205a through 205n. Note that by supplying power to the handsets the hardware module 220 may also determine which handsets are operational. In some embodiments handsets are only made operational after some time of user authorization is provided. In this embodiment, handset manager 220 therefore provides an RF channel bridge for communications between the handsets 205a through 205n and the control module 250, and a power bridge between the power supply 240 and the handsets 205a through 205n.
In the embodiment of
Antenna 260 is connected to RF module 230 and handles communications from the kiosk 200 to a wireless access network (not shown). RF module 230 manages the communications between the handsets 205a through 205n, as described in reference to
In the embodiment of
In the embodiment of
In the embodiment of
In the embodiment of
Finally, in this embodiment commands or pull-down menus are activated using operation buttons 435, 440, 445, and a power indicator 455 and the time and date 450 are displayed. Note that the configuration of
The various components of the present invention may be implemented in a number of different configurations. In a preferred embodiment, the three major components, the handset manager, the RF module, and the control module are integrated into a single physical entity that is field replaceable. Note, however, that this single entity may take a number of forms, for example a removable card, a printed circuit board, or a cabinet or chassis.
Memory device 510 also includes an accounting database (not separately shown) to store accounting information related to communication sessions of users and the accounting rules that should be applied to them. Note, however, that he accounting module need not be present in all embodiments—in some implementations the user will simply pre-pay and either end their session after the allotted time or be interrupted by a human operator. But automating at least some of the process with an accounting tool is generally preferred.
Communicating with the user may be performed entirely via a handset, but as was mentioned in reference to
Returning to the embodiment of
The power source may be external or internal to the kiosk itself. Often, of course, electric power may be supplied from the local grid, perhaps through a private electrical system. In many implementations, however, power may be supplied or supplemented by an on-board fuel cell, generator, solar panel or wind turbine. A battery backup may also be advantageous in some circumstances. In some embodiments, batteries may also be used for power in the handsets, which need then not rely on power supplied from the kiosk cabinet. In this is not preferred, however, due to cost and security considerations, but in some implementations it may be useful.
Returning to the embodiment of
In the embodiment of
Note that the configuration in
In operation, the telephony kiosk of the present invention provides a communication facility that may be used by a number of users who for one reason or another cannot or do not wish to employ a personal communication device. The user approaches the kiosk and determines if there is an available handset. They may then arrange for its use by speaking with a human operator, who may be on site or remote, using the handset itself or a separate user interface, such as one mounted in the kiosk cabinet. A human operator may not always be employed; the user may also interact with the kiosk controller module or other authorization agent via a user interface.
In preferred embodiments, the reason for this user interaction with the telephony kiosk is authorization. (In some cases, communication services are simply provided for users, such as at an industry meeting or military installation, or in an emergency situation where other communications are for some reason not available or desirable.) The authorization presumably comes after arrangements for whatever method of payment is used are made. This may be, for example, a cash payment made in advance or credit extended. There may also be ‘subscribers’ who are billed on a regular basis at a flat rate or based on usage.
In the preferred embodiment once the authorization takes place, a handset is activated, for example by energizing or linking an already powered handset to an RF chain in the RF module. The communication session ends when the user indicates that they are finished or at a time determined by the kiosk or the human operator. In some cases, communication sessions are interrupted or placed on hold for negotiating further payment arrangements. In this embodiment, when the communication session has terminated, the handset is disconnected from the RF chain so that it may not be used for communications other than with the kiosk or kiosk operator.
In this embodiment, it is presumed that for subscribers, payment terms are already arranged or, as may be the case in some implementations, no payment is required so long as the user is a subscriber (for example, an employee of the company providing the kiosk).
In this embodiment, if the kiosk receives an indication that the user is not a subscriber, then a request to complete payment terms is made (step 625). Here, the user may be offered a rate schedule and asked to provide a credit card or cash payment in advance, or make other arrangements if they are available.
In either case, if satisfactory identity and payment-term confirmation are not possible, the user in this embodiment may request to speak via the user interface with a human operator (not shown). Of course, where this is available if the necessary conditions are satisfied the operator may override the other authentication and payment processes. If no satisfactory arrangement may be made, the user is simply not allowed to begin a communication session.
In the embodiment of
Once a powered an operational communication channel is established, the communication session may begin (step 645). In this embodiment, at this point the control module creates a record (step 650) in an accounting database indicating the start of the session and, if applicable, its anticipated duration (for example, for a prepaid call).
In this embodiment, a session timer may be set (step 655) to terminate the session when the anticipated duration has been reached. In some implementations, this automatic termination may be applied to all users, even subscribers, for example where heavy traffic requires that all coals be limited in duration. A warning timer may also be set (step 660) to alert the user that a certain amount of time has elapsed since the communication session began. At the appropriate time an alert is sent (step 665) to the user. The alert may indicate the session will end absent some additional payment, for example, or simply let a credit customer or subscriber know that a certain amount of time or expense has already accrued. More than one such alert may be sent in a communications session. Generally speaking, it is preferable to provide one or more warnings prior to termination by the session timer (not shown).
In this embodiment, it is presumed that the session timer, if any, has not expired, but rather that the user simply finishes their call. When the kiosk receives an indication (step 670) that the user has ended the call, for example by pressing a button on the handset, the communication session is terminated (step 675). When this occurs, a record is created (step 680) in the accounting database indicating when the session has been closed. In some embodiments, a billing record is then created (step 685), if appropriate. Billing records are created, for example, for the purpose of securing payment from a credit card company or simply to track kiosk usage. The kiosk may display or print a record (not shown) for the user indicating the duration of the call or the cost, or both. In most embodiments, at termination the handset may be powered down and disconnected (not separately shown) depending on the state the operator chooses to leave the handsets in post-session. If necessary, the session timer (step 695) and the warning timer (step 690) may also be stopped after session termination at step 675.
Note that the sequence of operation illustrated in
Although multiple embodiments of the present invention have been illustrated in the accompanying Drawings and described in the foregoing Detailed Description, it should be understood that the present invention is not limited to the disclosed embodiments, but is capable of numerous rearrangements, modifications and substitutions without departing from the invention as set forth and defined by the following claims.