Method and Apparatus for Routing Emergency Calls in a VoIP System

Abstract

Methods and apparatuses for routing emergency calls originated from mobile wireless devices in a Voice-over-IP (VoIP) system are described herein. In one or more embodiments, emergency calls are routed in a VoIP system by receiving incoming emergency calls originated from dual-mode mobile devices connected to the VoIP system through wireless access points (WAPs), determining locations associated with the incoming emergency calls, and redirecting callers to a cellular network. In other embodiments, emergency calls are routed in a VoIP system by mapping WAP identifiers to emergency answering points (EAPs), receiving an incoming emergency call from an originating WAP, identifying an EAP relating to the originating WAP, and directing the emergency call to the identified EAP.

Description

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram of an embodiment of a Voice-over-IP (VoIP) system.

FIG. 2 is a logic flow diagram of an embodiment of processing logic for identifying wireless access points to a VoIP system.

FIG. 3 is a logic flow diagram of an embodiment of processing logic for relating wireless access points to emergency answering points.

FIG. 4 is a block diagram of an embodiment of a database included in or associated with the VoIP system of FIG. 1.

FIG. 5 is a block diagram of an embodiment of a VoIP system that acquires location information from a device in-range of a mobile wireless device.

FIG. 6 is a logic flow diagram of an embodiment of processing logic for providing a wireless access point identifier to a VoIP system during an emergency call.

FIG. 7 is a logic flow diagram of one embodiment of processing logic for routing emergency calls in a VoIP system.

FIG. 8 is a logic flow diagram of an embodiment of processing logic for providing mobile wireless device location information to a VoIP system during an emergency call.

FIG. 9 is a logic flow diagram of an embodiment of processing logic for providing location information associated with a mobile wireless device to a VoIP system during an emergency call.

FIG. 10 is a logic flow diagram of another embodiment of processing logic for routing emergency calls in a VoIP system.

FIG. 11 is a logic flow diagram of yet another embodiment of processing logic for routing emergency calls in a VoIP system.

FIG. 12 is a logic flow diagram of an embodiment of processing logic for redirecting emergency calls received by a VoIP system over a cellular network.

FIG. 13 is a logic flow diagram of an embodiment of processing logic for redirecting an emergency call by a dual-mode mobile device over a cellular network.

Claims

1. A method of routing emergency calls in a Voice-over-IP (VoIP) system, comprising: receiving an incoming emergency call originated from a mobile wireless device connected to the VoIP system through a wireless access point (WAP);acquiring location information derived by a device in-range of the mobile wireless device; anddirecting the emergency call to an emergency answering point (EAP) that services a geographic area corresponding to the location information acquired from the in-range device.

2. The method of claim 1, wherein acquiring the location information derived by the in-range device comprises acquiring the location information from the mobile wireless device.

3. The method of claim 1, wherein acquiring the location information derived by the in-range device comprises: establishing a communication link with the in-range device through the mobile wireless device; andacquiring the location information from the in-range device using the communication link.

4. The method of claim 1, wherein acquiring the location information derived by the in-range device comprises: receiving a device identifier associated with the in-range device;connecting to the in-range device using the device identifier; and acquiring the location information from the in-range device while connected to the in-range device.

5. The method of claim 4, further comprising maintaining a call connection with the mobile wireless device while connected to the in-range device.

6. The method of claim 1, further comprising initiating redirection of the emergency call to a cellular network if no location information is acquired.

7. A voice-over-IP (VoIP) system, comprising a call processing server configured to receive an incoming emergency call originated from a mobile wireless device connected to the VoIP system through a wireless access point (WAP), to acquire location information derived by a device in-range of the mobile wireless device, and to direct the emergency call to an emergency answering point (EAP) that services a geographic area corresponding to the location information acquired from the in-range device.

8. The VoIP system of claim 7, wherein the call processing server is configured to acquire the location information derived by the in-range device by acquiring the location information from the mobile wireless device.

9. The VoIP system of claim 7, wherein the call processing server is configured to acquire the location information derived by the in-range device by establishing a communication link with the in-range device through the mobile wireless device and acquiring the location information from the in-range device using the communication link.

10. The VoIP system of claim 7, wherein the call processing server is configured to acquire the location information derived by the in-range device by receiving a device identifier associated with the in-range device, connecting to the in-range device using the device identifier, and acquiring the location information from the in-range device while connected to the in-range device.

11. The VoIP system of claim 10, wherein the call processing server is further configured to maintain a call connection with the mobile wireless device while connected to the in-range device.

12. The VoIP system of claim 7, wherein the call processing server is further configured to initiate redirection of the emergency call to a cellular network if no location information is acquired.

13. A mobile wireless device, comprising: a wireless broadband radio configured to connect the mobile wireless device to a wireless broadband network; anda communication processor configured to establish a call connection with a voice-over-IP (VoIP) system via the wireless broadband network for placing an emergency call and to query one or more in-range devices for location information.

14. The mobile wireless device of claim 13, wherein the communication processor is configured to query the one or more in-range devices for location information responsive to the VoIP system requesting one or more location indicators from the mobile wireless device.

15. The mobile wireless device of claim 13, wherein the communication processor is further configured to provide location information acquired from one of the queried in-range devices to the VoIP system using the established call connection.

16. The mobile wireless device of claim 13, wherein the communication processor is further configured to provide a device identifier acquired from one of the queried in-range devices to the VoIP system using the established call connection.

17. The mobile wireless device of claim 16, wherein the device identifier comprises one of an Internet Protocol address, a media access control address, a service set identifier, and a phone number.

18. The mobile wireless device of claim 13, wherein the communication processor is further configured to establish a communication link with one of the in-range devices and route information between the VoIP system and the linked in-range device using the established call connection and communication link.

19. The mobile wireless device of claim 13, wherein the communication processor is further configured to place a new emergency call to a cellular network responsive to a call redirection instruction.