Patent Application
20240362607
A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever.
This application claims the benefit of priority to U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE,” Application No. 63/462,878, filed Apr. 28, 2023; and is related to U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE”, Application No. 63/462,868, filed Apr. 28, 2023; U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE”, Application No. 63/462,875, filed Apr. 28, 2023; U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE”, Application No. 63/462,880, filed Apr. 28, 2023; U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE”, Application No. 63/462,882, filed Apr. 28, 2023; and U.S. Provisional Patent Application titled “SYSTEM AND METHOD FOR PROVIDING DEDICATED CLOUD ENVIRONMENTS FOR USE WITH A CLOUD COMPUTING INFRASTRUCTURE”, Application No. 63/462,885, filed Apr. 28, 2023; each of which above applications and the contents thereof are herein incorporated by reference.
Embodiments described herein are generally related to systems and methods for providing cloud environments for use by tenants of a cloud infrastructure environment in accessing software products, services, or other offerings associated with the cloud environment, including systems and methods for building and managing dynamic rate cards related to subscriptions of the tenants to the software products, services, or other offerings associated with the cloud environment.
A cloud computing environment can be used to provide access to a range of complementary cloud-based components, such as software applications or services, that enable organizations or enterprise customers to operate their applications and services in a highly-available hosted environment.
The benefits to an organization in moving their application and service needs to a cloud environment include a reduction in the cost and complexity of designing, building, operating, and maintaining their own on-premise data center, software application framework, or other information technology infrastructure; allowing them to instead focus on managing their day-to-day business.
In some cloud environments organizations may use rate cards as a mechanism for managing product inventory pricing to end users or customers of the organization. Essentially, each customer subscription to the software applications or services is associated with a rate card that sets the pricing for the cloud service platform services on a per customer subscription basis. Such rate cards used by organizations to manage product inventory pricing for their customers are static, with companies defining pricing per customer subscription. The rate cards may be modified in order to offer the latest price to a customer irrespective of whether the individual product price increases or decreases. The rate cards may similarly be modified to separately reflect individual product price increases or decreases.
The above approach essentially utilizes a 1:1 rate card per customer subscription relationship. While a 1:1 rate card to subscription relationship provides technical accuracy in the management of the products delivered to the end users or customers of the organization and the pricing thereof, this scheme can become very cumbersome where the software application and/or service offerings are vast and/or where the organizations have numerous end users or customers subscribing to the software application and/or service offerings.
For example, every price change in such a 1:1 rate card system could trigger a creation of a version of the rate card for every subscription that exists in the system. By way of example, for a cloud system having 1,000 customers and 10,000 products, a static rate card approach as described would be required to maintain 10 million price points for 1000 rate cards. A new product launch might require all 1000 rate cards to be updated. Price changes would also need to be updated when the price of a product price increases or decreases based on the terms of the various cloud service usage contracts.
Such rate card management for each customer for every product, aligning the scheme with the subscription contract terms, and adjusting it dynamically with price changes is a complex process. For global organizations, adding currency dimensions for rate cards makes the process even more complex.
Embodiments described herein are generally related to systems and methods for providing access to software products or services in a cloud computing or other computing environment, and are particularly directed to a system and method for building and managing dynamic rate cards, for use with subscription-based products, services, or other offerings.
In accordance with an embodiment, optimized dynamic rate card management allows organizations to provide dynamic customized pricing. Embodiments described herein generally optimize the number of rate cards to a manageable level wherein, for example: rate cards can be associated with the type of contract pricing policy; subscriptions can be associated with an applicable rate card based on contract pricing policy and contract date; and rate cards can be created, and updated, based on a last change in the price of a product in the system, in a just-in-time manner.
In accordance with an embodiment, in order to accommodate the use of dynamic rate cards, a migration service or process can be used to convert/migrate subscriptions that were originally created under a legacy or former subscription pricing model (SPM), to conform instead with a subscription pricing service (SPS) model, for use with the various systems, methods, and features described herein.
A cloud computing or cloud infrastructure environment can be used to provide access to a range of complementary cloud-based components, such as software applications or services, which enable organizations or enterprise customers to operate their applications and services in a highly-available hosted environment.
The benefits to an organization in moving their application and service needs to a cloud infrastructure environment include a reduction in the cost and complexity of designing, building, operating, and maintaining their own on-premise data center, software application framework, or other information technology infrastructure; allowing them to instead focus on managing their day-to-day business.
In accordance with an embodiment, the components and processes illustrated in
The illustrated example is provided for purposes of illustrating a computing environment which can be used to provide dedicated or private label cloud environments, for use by tenants of a cloud infrastructure in accessing subscription-based software products, services, or other offerings associated with the cloud infrastructure environment. In accordance with other embodiments, the various components, processes, and features described herein can be used with other types of cloud computing environments.
As illustrated in
In accordance with an embodiment, the cloud infrastructure environment supports the use of availability domains, such as, for example, availability domains A 180, B 182, which enables customers to create and access cloud networks 184, 186, and run cloud instances A 192, B 194.
In accordance with an embodiment, a tenancy can be created for each cloud tenant/customer, for example tenant A 142, B 144, which provides a secure and isolated partition within the cloud infrastructure environment within which the customer can create, organize, and administer their cloud resources. A cloud tenant/customer can access an availability domain and a cloud network to access each of their cloud instances.
In accordance with an embodiment, a client device, such as, for example, a computing device 160 having a device hardware 162 (e.g., processor, memory), and graphical user interface 166, can enable an administrator other user to communicate with the cloud infrastructure environment via a network such as, for example, a wide area network, local area network, or the Internet, to create or update cloud services.
In accordance with an embodiment, the cloud infrastructure environment provides access to shared cloud resources 140 via, for example, a compute resources layer 150, a network resources layer 164, and/or a storage resources layer 170. Customers can launch cloud instances as needed, to meet compute and application requirements. After a customer provisions and launches a cloud instance, the provisioned cloud instance can be accessed from, for example, a client device.
In accordance with an embodiment, the compute resources layer can comprise resources, such as, for example, bare metal cloud instances 152, virtual machines 154, graphical processing unit (GPU) compute cloud instances 156, and/or containers 158. The compute resources layer can be used to, for example, provision and manage bare metal compute cloud instances, or provision cloud instances as needed to deploy and run applications, as in an on-premises data center.
For example, in accordance with an embodiment, the cloud infrastructure environment can provide control of physical host (bare metal) machines within the compute resources layer, which run as compute cloud instances directly on bare metal servers, without a hypervisor.
In accordance with an embodiment, the cloud infrastructure environment can also provide control of virtual machines within the compute resources layer, which can be launched, for example, from an image, wherein the types and quantities of resources available to a virtual machine cloud instance can be determined, for example, based upon the image that the virtual machine was launched from.
In accordance with an embodiment, the network resources layer can comprise a number of network-related resources, such as, for example, virtual cloud networks (VCNs) 165, load balancers 167, edge services 168, and/or connection services 169.
In accordance with an embodiment, the storage resources layer can comprise a number of resources, such as, for example, data/block volumes 172, file storage 174, object storage 176, and/or local storage 178.
As illustrated in
By way of example, in accordance with an embodiment, a self-contained cloud region can be provided as a complete, e.g., Oracle Cloud Infrastructure (OCI) dedicated region within an organization's data center that offers the data center operator the agility, scalability, and economics of a public cloud, while retaining full control of their data and applications to meet security, regulatory, or data residency requirements.
For example, in accordance with an embodiment, such an environment can include racks physically and managed by a cloud infrastructure provider; customer's racks; access for cloud operations personnel for setup and hardware support; customer's data center power and cooling; customer's floor space; an area for customer's data center personnel; and a physical access cage.
In accordance with an embodiment, a dedicated region offers to a tenant/customer the same set of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) products or services available in the cloud infrastructure provider's public cloud regions, such as, for example, ERP, Financials, HCM, and SCM. A customer can seamlessly lift and shift legacy workloads using the cloud infrastructure provider's services, for example bare metal compute, VMs, and GPUs; database services, for example Autonomous Database; or container-based services, for example Container Engine for Kubernetes.
In accordance with an embodiment, a cloud infrastructure environment can operate according to infrastructure-as-a-service (IaaS) model that enables the environment to provide virtualized computing resources over a public network (e.g., the Internet).
In an IaaS model, a cloud infrastructure provider can host the infrastructure components (e.g., servers, storage devices, network nodes (e.g., hardware), deployment software, platform virtualization (e.g., a hypervisor layer), or the like). In some cases, a cloud infrastructure provider may also supply a variety of services to accompany those infrastructure components (example services include billing software, monitoring software, logging software, load balancing software, or clustering software). Thus, as these services may be policy-driven, IaaS users may be able to implement policies to drive load balancing to maintain application availability and performance.
In accordance with an embodiment, IaaS customers may access resources and services through a wide area network (WAN), such as the Internet, and can use the cloud infrastructure provider's services to install the remaining elements of an application stack. For example, the user can log in to the IaaS platform to create virtual machines (VMs), install operating systems (OSs) on each VM, deploy middleware such as databases, create storage buckets for workloads and backups, and even install enterprise software into that VM. Customers can then use the provider's services to perform various functions, including balancing network traffic, troubleshooting application issues, monitoring performance, or managing disaster recovery.
In accordance with an embodiment, a cloud infrastructure provider may, but need not be, a third-party service that specializes in providing (e.g., offering, renting, selling) IaaS. An entity might also opt to deploy a private cloud, becoming its own provider of infrastructure services.
In accordance with an embodiment, IaaS deployment is the process of putting a new application, or a new version of an application, onto a prepared application server or the like. It may also include the process of preparing the server (e.g., installing libraries, or daemons). This is often managed by the cloud infrastructure provider, below the hypervisor layer (e.g., the servers, storage, network hardware, and virtualization). Thus, the customer may be responsible for handling (OS), middleware, and/or application deployment (e.g., on self-service virtual machines (e.g., that can be spun up on demand) or the like.
In accordance with an embodiment, IaaS provisioning may refer to acquiring computers or virtual hosts for use, and even installing needed libraries or services on them. In most cases, deployment does not include provisioning, and the provisioning may need to be performed first.
In accordance with an embodiment, challenges for IaaS provisioning include the initial challenge of provisioning the initial set of infrastructure before anything is running. Second, there is the challenge of evolving the existing infrastructure (e.g., adding new services, changing services, or removing services) once everything has been provisioned. In some cases, these two challenges may be addressed by enabling the configuration of the infrastructure to be defined declaratively. In other words, the infrastructure (e.g., what components are needed and how they interact) can be defined by one or more configuration files. Thus, the overall topology of the infrastructure (e.g., what resources depend on which, and how they each work together) can be described declaratively. In some instances, once the topology is defined, a workflow can be generated that creates and/or manages the different components described in the configuration files.
In accordance with an embodiment, a cloud infrastructure may have many interconnected elements. For example, there may be one or more virtual private clouds (VPCs) (e.g., a potentially on-demand pool of configurable and/or shared computing resources), also known as a core network. In some examples, there may also be one or more inbound/outbound traffic group rules provisioned to define how the inbound and/or outbound traffic of the network will be set up and one or more virtual machines (VMs). Other infrastructure elements may also be provisioned, such as a load balancer, a database, or the like. As more infrastructure elements are desired and/or added, the infrastructure may incrementally evolve.
In accordance with an embodiment, continuous deployment techniques may be employed to enable deployment of infrastructure code across various virtual computing environments. Additionally, the described techniques can enable infrastructure management within these environments. In some examples, service teams can write code that is desired to be deployed to one or more, but often many, different production environments (e.g., across various different geographic locations). However, in some examples, the infrastructure on which the code will be deployed must first be set up. In some instances, the provisioning can be done manually, a provisioning tool may be utilized to provision the resources, and/or deployment tools may be utilized to deploy the code once the infrastructure is provisioned.
As illustrated in
In some examples, the service operators may be using one or more client computing devices, which may be portable handheld devices (e.g., a telephone, a computing tablet, a personal digital assistant (PDA)) or wearable devices (e.g., a head mounted display), running software such as Microsoft Windows, and/or a variety of mobile operating systems such as iOS, Android, and the like, and being Internet, e-mail, short message service (SMS), or other communication protocol enabled. Alternatively, the client computing devices can be general purpose personal computers including, by way of example, personal computers and/or laptop computers running various versions of Microsoft Windows®, Apple Macintosh®, and/or Linux operating systems. The client computing devices can be workstation computers running any of a variety of commercially-available UNIX® or UNIX-like operating systems, including without limitation the variety of GNU/Linux operating systems, such as for example, Chrome. Alternatively, or in addition, client computing devices may be any other electronic device, such as a thin-client computer, an Internet-enabled gaming system (e.g., a Microsoft Xbox gaming console), and/or a personal messaging device, capable of communicating over a network that can access the VCN and/or the Internet.
In accordance with an embodiment, a VCN can include a local peering gateway (LPG) 210 that can be communicatively coupled to a secure shell (SSH) VCN 212 via an LPG contained in the SSH VCN. The SSH VCN can include an SSH subnet 214, and the SSH VCN can be communicatively coupled to a control plane VCN 216 via the LPG contained in the control plane VCN. Also, the SSH VCN can be communicatively coupled to a data plane VCN 218 via an LPG. The control plane VCN and the data plane VCN can be contained in a service tenancy 219 that can be owned and/or operated by the cloud infrastructure provider.
In accordance with an embodiment, a control plane VCN can include a control plane demilitarized zone (DMZ) tier 220 that acts as a perimeter network (e.g., portions of a corporate network between the corporate intranet and external networks). The DMZ-based servers may have restricted responsibilities that help contain potential breaches. Additionally, the DMZ tier can include one or more load balancer (LB) subnet(s) 222, a control plane app tier 224 that can include app subnet(s) 226, and a control plane data tier 228 that can include database (DB) subnet(s) 230 (e.g., frontend DB subnet(s) and/or backend DB subnet(s)). The LB subnet(s) contained in the control plane DMZ tier can be communicatively coupled to the app subnet(s) contained in the control plane app tier, and an Internet gateway 234 that can be contained in the control plane VCN, and the app subnet(s) can be communicatively coupled to the DB subnet(s) contained in the control plane data tier and a service gateway 236 and a network address translation (NAT) gateway 238. The control plane VCN can include the service gateway and the NAT gateway.
In accordance with an embodiment, the control plane VCN can include a data plane mirror app tier 240 that can include app subnet(s). The app subnet(s) contained in the data plane mirror app tier can include a virtual network interface controller (VNIC) that can execute a compute instance. The compute instance can communicatively couple the app subnet(s) of the data plane mirror app tier to app subnet(s) that can be contained in a data plane app tier.
In accordance with an embodiment, the data plane VCN can include the data plane app tier 246, a data plane DMZ tier 248, and a data plane data tier 250. The data plane DMZ tier can include LB subnet(s) that can be communicatively coupled to the app subnet(s) of the data plane app tier and the Internet gateway of the data plane VCN. The app subnet(s) can be communicatively coupled to the service gateway of the data plane VCN and the NAT gateway of the data plane VCN. The data plane data tier can also include the DB subnet(s) that can be communicatively coupled to the app subnet(s) of the data plane app tier.
In accordance with an embodiment, the Internet gateway of the control plane VCN and of the data plane VCN can be communicatively coupled to a metadata management service 252 that can be communicatively coupled to the public Internet 254. The public Internet can be communicatively coupled to the NAT gateway of the control plane VCN and of the data plane VCN. The service gateway of the control plane VCN and of the data plane VCN can be communicatively coupled to cloud services 256.
In accordance with an embodiment, the service gateway of the control plane VCN, or of the data plane VCN, can make application programming interface (API) calls to cloud services without going through the public Internet. The API calls to cloud services from the service gateway can be one-way: the service gateway can make API calls to cloud services, and cloud services can send requested data to the service gateway. Generally, cloud services may not initiate API calls to the service gateway.
In accordance with an embodiment, the secure host tenancy can be directly connected to the service tenancy, which may be otherwise isolated. The secure host subnet can communicate with the SSH subnet through an LPG that may enable two-way communication over an otherwise isolated system. Connecting the secure host subnet to the SSH subnet may give the secure host subnet access to other entities within the service tenancy.
In accordance with an embodiment, the control plane VCN may allow users of the service tenancy to set up or otherwise provision desired resources. Desired resources provisioned in the control plane VCN may be deployed or otherwise used in the data plane VCN. In some examples, the control plane VCN can be isolated from the data plane VCN, and the data plane mirror app tier of the control plane VCN can communicate with the data plane app tier of the data plane VCN via VNICs that can be contained in the data plane mirror app tier and the data plane app tier.
In accordance with an embodiment, users of the system, or customers, can make requests, for example create, read, update, or delete (CRUD) operations, through the public Internet that can communicate the requests to the metadata management service. The metadata management service can communicate the request to the control plane VCN through the Internet gateway. The request can be received by the LB subnet(s) contained in the control plane DMZ tier. The LB subnet(s) may determine that the request is valid, and in response to this determination, the LB subnet(s) can transmit the request to app subnet(s) contained in the control plane app tier. If the request is validated and requires a call to the public Internet, the call to the Internet may be transmitted to the NAT gateway that can make the call to the Internet. Metadata to be stored by the request can be stored in the DB subnet(s).
In accordance with an embodiment, the data plane mirror app tier can facilitate direct communication between the control plane VCN and the data plane VCN. For example, changes, updates, or other suitable modifications to configuration may be desired to be applied to the resources contained in the data plane VCN. By means of a VNIC, the control plane VCN can directly communicate with, and can thereby execute the changes, updates, or other suitable modifications to configuration to, resources contained in the data plane VCN.
In accordance with an embodiment, the control plane VCN and the data plane VCN can be contained in the service tenancy. In this case, the user, or the customer, of the system may not own or operate either the control plane VCN or the data plane VCN. Instead, the cloud infrastructure provider may own or operate the control plane VCN and the data plane VCN, both of which may be contained in the service tenancy. This embodiment can enable isolation of networks that may prevent users or customers from interacting with the resources of other users or other customers. Also, this embodiment may allow users or customers of the system to store databases privately without needing to rely on the public Internet for storage, which may not provide a desired level of threat prevention.
In accordance with an embodiment, the LB subnet(s) contained in the control plane VCN can be configured to receive a signal from the service gateway. In this embodiment, the control plane VCN and the data plane VCN may be configured to be called by a customer of the cloud infrastructure provider without calling the public Internet. Customers of the cloud infrastructure provider may desire this embodiment since the database(s) that the customers use may be controlled by the cloud infrastructure provider and may be stored on the service tenancy, which may be isolated from the public Internet.
As illustrated in
In accordance with an embodiment, a customer of the cloud infrastructure provider may have databases that are managed and operate within the customer tenancy. In this example, the control plane VCN can include the data plane mirror app tier that can include app subnet(s). The data plane mirror app tier can reside in the data plane VCN, but the data plane mirror app tier may not be provided in the data plane VCN. That is, the data plane mirror app tier may have access to the customer tenancy, but the data plane mirror app tier may not exist in the data plane VCN or be owned or operated by the customer. The data plane mirror app tier may be configured to make calls to the data plane VCN, but may not be configured to make calls to any entity contained in the control plane VCN. The customer may desire to deploy or otherwise use resources in the data plane VCN that are provisioned in the control plane VCN, and the data plane mirror app tier can facilitate the desired deployment, or other usage of resources, of the customer.
In accordance with an embodiment, a customer of the cloud infrastructure provider can apply filters to the data plane VCN. In this embodiment, the customer can determine what the data plane VCN can access, and the customer may restrict access to the public Internet from the data plane VCN. The cloud infrastructure provider may not be able to apply filters or otherwise control access of the data plane VCN to any outside networks or databases. Applying filters and controls by the customer onto the data plane VCN, contained in the customer tenancy, can help isolate the data plane VCN from other customers and from the public Internet.
In accordance with an embodiment, cloud services can be called by the service gateway to access services that may not exist on the public Internet, on the control plane VCN, or on the data plane VCN. The connection between cloud services and the control plane VCN or the data plane VCN may not be continuous. Cloud services may exist on a different network owned or operated by the cloud infrastructure provider. Cloud services may be configured to receive calls from the service gateway and may be configured to not receive calls from the public Internet. Some cloud services may be isolated from other cloud services, and the control plane VCN may be isolated from cloud services that may not be in the same region as the control plane VCN.
For example, in accordance with an embodiment, the control plane VCN may be located in a “Region 1,” and a cloud service “Deployment 1,” may be located in Region 1 and in “Region 2.” If a call to Deployment 1 is made by the service gateway contained in the control plane VCN located in Region 1, the call may be transmitted to Deployment 1 in Region 1. In this example, the control plane VCN, or Deployment 1 in Region 1, may not be communicatively coupled to, or otherwise in communication with Deployment 1 in Region 2.
As illustrated in
In accordance with an embodiment, untrusted app subnet(s) can include one or more primary VNICs (1)-(N) that can be communicatively coupled to tenant virtual machines (VMs). Each tenant VM can be communicatively coupled to a respective app subnet 267 (1)-(N) that can be contained in respective container egress VCNs 268 (1)-(N) that can be contained in respective customer tenancies 270 (1)-(N). Respective secondary VNICs can facilitate communication between the untrusted app subnet(s) contained in the data plane VCN and the app subnet contained in the container egress VCN. Each container egress VCN can include a NAT gateway that can be communicatively coupled to the public Internet.
In accordance with an embodiment, the public Internet can be communicatively coupled to the NAT gateway contained in the control plane VCN and contained in the data plane VCN. The service gateway contained in the control plane VCN and contained in the data plane VCN can be communicatively coupled to cloud services.
In accordance with an embodiment, the data plane VCN can be integrated with customer tenancies. This integration can be useful or desirable for customers of the cloud infrastructure provider in cases that may require additional support when executing code. For example, the customer may provide code to run that may be potentially destructive, may communicate with other customer resources, or may otherwise cause undesirable effects.
In accordance with an embodiment, a customer of the cloud infrastructure provider may grant temporary network access to the cloud infrastructure provider and request a function to be attached to the data plane app tier. Code to run the function may be executed in the VMs, and may not be configured to run anywhere else on the data plane VCN. Each VM may be connected to one customer tenancy. Respective containers (1)-(N) contained in the VMs may be configured to run the code. In this case, there can be a dual isolation (e.g., the containers running code, where the containers may be contained in at least the VM that are contained in the untrusted app subnet(s)), which may help prevent incorrect or otherwise undesirable code from damaging the network of the cloud infrastructure provider or from damaging a network of a different customer. The containers may be communicatively coupled to the customer tenancy and may be configured to transmit or receive data from the customer tenancy. The containers may not be configured to transmit or receive data from any other entity in the data plane VCN. Upon completion of running the code, the cloud infrastructure provider may dispose of the containers.
In accordance with an embodiment, the trusted app subnet(s) may run code that may be owned or operated by the cloud infrastructure provider. In this embodiment, the trusted app subnet(s) may be communicatively coupled to the DB subnet(s) and be configured to execute CRUD operations in the DB subnet(s). The untrusted app subnet(s) may be communicatively coupled to the DB subnet(s), and configured to execute read operations in the DB subnet(s). The containers that can be contained in the VM of each customer and that may run code from the customer may not be communicatively coupled with the DB subnet(s).
In accordance with an embodiment, the control plane VCN and the data plane VCN may not be directly communicatively coupled; or there may be no direct communication between the control plane VCN and the data plane VCN. However, communication can occur indirectly, wherein an LPG may be established by the cloud infrastructure provider that can facilitate communication between the control plane VCN and the data plane VCN. In another example, the control plane VCN or the data plane VCN can make a call to cloud services via the service gateway. For example, a call to cloud services from the control plane VCN can include a request for a service that can communicate with the data plane VCN.
As illustrated in
In accordance with an embodiment, untrusted app subnet(s) can include primary VNICs that can be communicatively coupled to tenant virtual machines (VMs) residing within the untrusted app subnet(s). Each tenant VM can run code in a respective container, and be communicatively coupled to an app subnet that can be contained in a data plane app tier 281 that can be contained in a container egress VCN 280. Respective secondary VNICs 282 (1)-(N) can facilitate communication between the untrusted app subnet(s) contained in the data plane VCN and the app subnet contained in the container egress VCN. The container egress VCN can include a NAT gateway that can be communicatively coupled to the public Internet.
In accordance with an embodiment, the Internet gateway contained in the control plane VCN and contained in the data plane VCN can be communicatively coupled to a metadata management service that can be communicatively coupled to the public Internet. The public Internet can be communicatively coupled to the NAT gateway contained in the control plane VCN and contained in the data plane VCN. The service gateway contained in the control plane VCN and contained in the data plane VCN can be communicatively coupled to cloud services.
In accordance with an embodiment, the pattern illustrated in
In other examples, the customer can use the containers to call cloud services. In this example, the customer may run code in the containers that requests a service from cloud services. The containers can transmit this request to the secondary VNICs that can transmit the request to the NAT gateway that can transmit the request to the public Internet. The public Internet can be used to transmit the request to LB subnet(s) contained in the control plane VCN via the Internet gateway. In response to determining the request is valid, the LB subnet(s) can transmit the request to app subnet(s) that can transmit the request to cloud services via the service gateway.
It should be appreciated that IaaS architectures depicted in the above figures may have other components than those depicted. Further, the embodiments shown in the figures are only some examples of a cloud infrastructure system that may incorporate an embodiment of the disclosure. In some other embodiments, the IaaS systems may have more or fewer components than shown in the figures, may combine two or more components, or may have a different configuration or arrangement of components.
In certain embodiments, the IaaS systems described herein may include a suite of applications, middleware, and database service offerings that are delivered to a customer in a self-service, subscription-based, elastically scalable, reliable, highly available, and secure manner.
In accordance with an embodiment, a cloud infrastructure environment can be used to provide dedicated cloud environments, for example as one or more private label cloud environments, for use by tenants of the cloud infrastructure environment in accessing subscription-based software products, services, or other offerings associated with the cloud infrastructure environment.
Although several of the examples described herein illustrate various systems, methods, and/or techniques as may be used in the context of providing private label cloud (PLC) environments, in accordance with various embodiments, the systems, methods, and techniques described herein can be used, within or with other types of cloud environments.
As illustrated in
For purposes of illustration, examples of such subscription-based products, services, or other offerings may include various cloud infrastructure software products, such as Oracle Fusion Applications products, or other types of products or services that allow customers to subscribe to usage of those products or services.
As illustrated in
In accordance with an embodiment, when an operator (e.g., a PLC operator) or their customer requests a cloud environment, the system creates a realm, for use within a region 402, 404; together with one or more provider-owned tenancies 416. These tenancies allow a region to function with its required service infrastructure; and are administered by the cloud infrastructure provider.
In accordance with an embodiment, a first step in the process is to create an operator tenancy 406 for the operator, before the region and associated realms are turned over to them for subsequent management. The operator then becomes the administrator of this tenancy, within which they can view and manage everything that happens within that region, including their customer accounts and usage 412 by those customers of cloud resources.
Generally, once the region has been turned over or provided to the operator, the cloud infrastructure provider cannot subsequently access the data within the operator tenancy, unless the operator authorizes the cloud infrastructure provider to do so, for example to provide troubleshooting of issues that may arise.
In accordance with an embodiment, the operator can then create additional internal tenancies 408, intended for their own use internally, for example to assess what the end user or customer experience will be, or to provide a sales demo tenancy, or to operate a database for their own internal use. The operator can also create one or more customer tenancies 410, of which the end user or customer will be the administrator. Cloud infrastructure usage, for example compute, storage, and other infrastructure resources, is consolidated by operator, reflecting both their usage and that of their customers, and reported to the cloud infrastructure provider.
In accordance with an embodiment, a user interface or console can be provided that allows the operator to manage its customer accounts and customer-offered services. A cloud infrastructure provider can also use a cloud infrastructure tenancy, for example a Fusion Applications tenancy, to install any needed infrastructure services for use by the operator and their customers.
As illustrated in
In accordance with an embodiment, the system can also include a billing service 428 or component that operates upon a billing account or logical container of subscriptions and preferences used to produce an invoice for a customer.
In accordance with an embodiment, the system can also include a subscription pricing service (SPS) 426 or component, which operates upon a product catalog that defines which products can be purchased by a customer, and can be used to provide a price list (e.g., a rate card) that the pricing service also owns.
In accordance with an embodiment, to support the sales process through which a subscription is created in a realm 420, 422, products can be selected from a product hub. Once an order is created via a subscription service 430, a subscription is created in the subscription manager which thereafter manages the life cycle of that subscription, and provisions what needs to be provisioned in downstream services. The SPS component then manages the aspects of pricing and usage, for use in charging the end cost to the operator or their ability to charge their customers. Usage events are forwarded to the billing service or component, where depending on the billing preferences of the subscription, invoices are created and pushed to an accounts receivables component.
In accordance with an embodiment, although the services that are offered in a realm report their usage to a metering service or component 432, such usage does not have any price associated with it. A rating process determines how much each specific event costs, for example by applying rate cards, determines a unit and cost for that subscription, associates the cost to that record, and then forwards that to the billing service or component.
As further illustrated in
The examples of various systems illustrated above are provided for purposes of illustrating a computing environment which can be used to provide dedicated or private label cloud environments, for use by tenants of a cloud infrastructure in accessing subscription-based software products, services, or other offerings associated with the cloud infrastructure environment. In accordance with other embodiments, the various components, processes, and features described herein can be used with other types of cloud computing environments.
As illustrated in
Examples of such subscription-based products, services, or other offerings may include various cloud infrastructure software products or services that allow customers to subscribe to usage of those products or services.
In accordance with an embodiment, the environment can include a plurality of components provided as operator singletons 438, realm singletons 439, and regional services 440, as further described below.
In accordance with an embodiment, a subscription can include artifacts such as, for example, products, commits, billing model, and state. The subscription manager service or component can expose one or more subscription management APIs for creating orders used to onboard new customers, or to launch a workflow that creates a subscription and orchestrates creating the proper footprints in billing and pricing service or components, as further described below.
In accordance with an embodiment, the billing service or component operates upon a billing account or logical container of subscriptions and preferences used to produce an invoice. Each billing account generates one invoice per billing cycle. The billing service includes a first pipeline that accepts usage and cost from a metering service or component through a REST API, wherein billing writes the usage to a database from which billing workers aggregate and calculate balances; and a second pipeline responsible for taking the aggregated usage and commitments and calculating charges over a billing interval.
In accordance with an embodiment, the subscription pricing service (SPS) 426 or component operates upon a product catalog that defines which products can be purchased by a customer. The product catalog forms the backbone of a price list (i.e., rate card) that the pricing service also owns. Rate cards are modeled as pricing rules on top of public list prices. The pricing service maintains a single price list for all products, new product prices can be added, and existing prices changed. The price list has a full history, the latest version being the current rate card. Since some contracts may require a snapshot of the rate card be taken, the pricing service handles this by recording the time a customer's rate card is created, and then querying the price list at that time.
In accordance with an embodiment, the SPS or pricing service is responsible for communicating with a product and pricing hub 421, to provide information about products, global price list, and end user or customer's subscription specific price lists and discounts. For example, in accordance with an embodiment, SPS can synchronize product information from a product hub, and a global price list from a pricing hub.
In accordance with an embodiment, the subscription manager service or component operates as an upstream service to receive new order requests from an order management 423 component, for example from an Oracle Fusion Order Management environment. The subscription manager service or component can provide subscription information to the SPS service, including subscription details such as time of quote configured, or subscription type (Commitment, PayG), to help SPS to determine an effective base price (Rate Card) for the subscription. The subscription manager service or component can also send discounts for subscriptions received from the order management component, which SPS stores as a pricing rule entity.
In accordance with an embodiment, the SPS service runs as a background process to manage a rate cards service or component, which is responsible for generating rate cards for new subscriptions and updating those rate cards when new price changes occur. The SPS service can provide APIs to access rate cards and pricing rules. A metering in-line rating engine can utilize these APIs to obtain subscription-specific rate cards and pricing rules, and then use this data for cost calculations.
In accordance with an embodiment, additional SPS components can include, for example, a pricing/product hub integration component, that allows an operator entity providing subscription-based products, services, or other offerings within the environment, to manage their product and price list, for example as provided by a product hub and pricing hub respectively.
For example, in accordance with such an embodiment, an SPS product integration flow can listen to create/update events in the product hub and make calls to an SPS product API. Similarly, an SPS pricing integration flow can pull new price list creation from the pricing hub and call respective SPS pricing APIs.
In accordance with an embodiment, the system can also include an SPS core module that provides APIs to manage and access pricing entities. Pricing entities can be accessed by internal services, for example an inline rating engine.
In accordance with an embodiment, the system can also include a rate card manager component. The SPS service maintains the single base price for a product at a given time. However, product prices for subscription are dependent on a base price at quote configuration time and price list change policy attributes of subscriptions. The SPS service internally maintains the price to be used for subscription using these properties. All such price lists are grouped in a rate card. The rate card manager can create and maintain the rate card, listen to price list changes and update existing rate cards with the new price, and listen to new subscriptions and assigns the rate card based on subscription properties.
In accordance with an embodiment, the SPS service is responsible for managing pricing rules for a subscription, including discounts offered to an end user or customer. Pricing rules eligibility can be based on attributes of products, such as discount group, product category or specific SKUs. Internally SPS needs to identify the list of products for which these rules will be applicable. To accomplish this, a rule decoder engine can compile the pricing rules in a format such that an in-line rating engine can consume the information for cost calculation. This compilation process can be triggered when products or pricing rules are created or updated.
As illustrated by way of example in
At 442, orders are sent to the subscription manager component to create subscriptions, rate cards and billing accounts.
At 443, pricing configuration and pricing rules are sent to SPS for new orders.
At 444, the subscription manager component is used to set up a billing account in the billing service or component.
At 445, the subscription manager component publishes events to an subscription manager streaming component.
At 446, a charge data is sent to an accounts receivable component 425 to generate invoices.
At 447, the subscription manager component consumes reclaim and subscription lifecycle (RASL) events from subscription manager streaming.
At 448, an activation service 427 reads the subscription manager event stream.
At 449, a customer obtains activation data from an activation portal 429.
At 450, a tenancy lifecycle service 461 provisions a tenancy as part of the subscription activation.
At 451, the tenancy lifecycle service creates, within an accounts 463 component, an accounts footprint during account provisioning.
At 452, the tenancy lifecycle service sets, within a limits service 467, a limits template during account provisioning.
At 453, the accounts component acts as a downstream RASL client to handle a legacy reclamation and subscription lifecycle 465.
At 454, aggregated cost and usage is sent to the billing service 428 or component.
At 455, an organization can create child tenancies using the tenancy lifecycle service.
At 456, a metering service 432 or component obtains subscription mapping data.
At 457, the subscription service 430 obtains organization data 469 for subscription mappings.
At 458, the RASL component reads the subscription manager event stream.
At 459, the subscription service reads the subscription manager event stream; and at 460, the metering service or component obtains a rate card data for each subscription, which can then be used in charging the end cost to the operator or their ability to charge their customers.
The above examples are provided for purposes of illustrating a computing environment which can be used to provide dedicated or private label cloud environments, for use by tenants of a cloud infrastructure in accessing subscription-based software products, services, or other offerings associated with the cloud infrastructure environment. In accordance with other embodiments, the various components, processes, and features described herein can be used with other types of cloud computing environments.
As described above, it may not be convenient, efficient, or cost-effective to utilize a scheme of a 1:1 rate card per subscription relationship for providing access to software products or services in a cloud computing or other computing environment.
For example, every price change in such system could trigger a creation of a rate card version for every subscription that exists in the system. For cloud systems having 1000 customers and 10,000 products, a customized rate card approach would be required to maintain 10 million price points for 1000 rate cards. A new product launch might require all 1000 rate cards to be updated.
In accordance with an embodiment, systems and methods are provided that provide for building and managing dynamic rate cards for cloud services subscriptions that allows rate cards to be associated with plural subscriptions; and allow operators to provide customized, dynamic pricing and optimize the number of rate cards within easily manageable parameters.
In accordance with an embodiment, operators may use a single base price for each product at a given time, for a given currency. The effective base price for subscriptions may be determined based on contract date and subscription pricing policy. Subscriptions created under a “Current Date at List Price” policy result in the creation of rate cards that ensure that these customers always get charged with the latest base price. Subscriptions created under a “Contract Date at Contract Price” policy result in the creation of rate cards that ensure that these customers will be charged with the base price as it existed on the contract date. Subscriptions created under a “Lowest of at Contract Price or Price Drop” policy result in the creation of rate cards that ensure that these customers will be charged with the minimum of base price as it existed on the contract date or the latest minimum price.
In accordance with an embodiment, systems and methods are provided that leverage these groups, aggregates the subscriptions into different groups, and uses those groups to determine the base price for any given one or more customers thereby reducing the complexity of rate card management while also at the same time providing the flexibility of custom pricing.
In accordance with an embodiment, the system can provide dynamic management of cost assessment for use of services in a cloud environment. The system can include a cloud environment deployed within a realm and controlled by a tenant operator, a cloud subscription service, manager, or component for managing subscriptions to the cloud services, a subscription pricing service (SPS) configured to dynamically determine rate card information for the subscription, and a metering service.
In accordance with an embodiment, the cloud environment deployed within the realm and controlled by the operator can include software products and/or services provided as vendor cloud products and/or services.
In accordance with an embodiment, the cloud subscription manager can be configured to receive from an end-user a request to order one or more of the cloud products and/or services, and fulfill the order by creating a subscription, wherein the subscription comprises subscription pricing attributes.
In accordance with an embodiment, the subscription pricing service can be configured to dynamically determine rate card information for the subscription, in response to pricing events and based on the subscription pricing attributes.
In accordance with an embodiment, the metering service can be configured to receive the rate card information from the subscription pricing service, receive end-user consumption information from the cloud services wherein the end-user consumption information is representative of a use by the end-user of the cloud services, and determine based on the rate card information and the end-user consumption information a usage cost to the end-user for the use by the end-user of the cloud services.
In accordance with an embodiment, the subscription pricing service is operable to determine the rate card information for the subscription based on subscription pricing attributes comprising a contract date price; and/or a current rate price; and/or one or more of a contract price and/or a reduced price.
In accordance with an embodiment, the metering service is operable to determine usage costs for a plurality of end-users based on end-user consumption information for each of the plurality of end-users and the rate card information, wherein the rate card information is based on subscription pricing attributes common to each of the plurality of end-users.
In accordance with an embodiment, the subscription pricing service can include a product integration tool service operable to pull product information data from a product hub operably coupled with the system, wherein the product information data is representative of parameters of the cloud services; a pricing integration tool service operable to pull product pricing information data from a pricing hub operably coupled with the system, wherein the product pricing information data is representative of pricing of the cloud services; and a pricing control plane operable with the product integration tool service and the pricing integration tool service.
In accordance with an embodiment, the product integration tool service can be controlled by an operator of the system to modify the product information data representative of the functional parameters of the cloud services, and/or to add additional product information data representative of additional parameters of the cloud products and/or services.
In accordance with an embodiment, the pricing integration tool service can be controlled by an operator of the system to modify the product pricing information data representative of the pricing of the cloud services, and/or add additional product pricing information data representative of additional pricing of the cloud services.
In accordance with an embodiment, the cloud environment can be deployed within a realm controlled by the operator comprising a plurality of regions.
In accordance with an embodiment, one or more of the cloud products and/or services can be provided in each of the plurality of regions.
As illustrated in
For example, in accordance with an embodiment, the subscription pricing service operates to synchronize (sync) product information from a product hub 421A portion of the product and pricing hub 421 (as illustrated in
In accordance with an embodiment, the cloud subscription manager operates as an upstream service to receive new order requests, for example from an order management 423 component. The cloud subscription manager can provide subscription information to the subscription pricing service (SPS). Subscription details such as, for example, time of quote configured, subscription type (Commitment, PayG) help SPS to determine an effective base price (Rate Card) for the subscription. The cloud subscription manager can also send discounts for subscriptions received, for example from the order management component, which SPS stores as a pricing rule entity.
In accordance with an embodiment, the subscription pricing service runs as a background process to manage a rate card service or component, which is responsible for generating rate cards for new subscriptions and updating rates cards when new price changes occur. The subscription pricing service can expose APIs to access rate cards and pricing rules. A metering in-line rating engine 540 can utilize these APIs to obtain subscription-specific rate cards and pricing rules, and uses this data for cost calculations.
In accordance with an embodiment, additional SPS components can include, for example, a pricing/product hub integration component 500, that allows an operator entity (e.g., a PLC operator) to provide subscription-based products, services, or other offerings within the environment, and to manage their product and price list, for example as provided by a product hub and pricing hub respectively.
For example, in accordance with an embodiment, an SPS product integration flow can listen to create/update events in the product hub 421A and make calls to an SPS product API. Similarly, an SPS pricing integration flow can pull new price list creation from the pricing hub 421B and call respective SPS pricing APIs.
In accordance with an embodiment, the subscription pricing service 426 can include a product integration tool service 521A operable to pull product information data from the product hub 421A operably coupled with the system, wherein the product information data is representative of parameters of the cloud services; a pricing integration tool service 521B operable to pull product pricing information data from a pricing hub 421B operably coupled with the system, wherein the product pricing information data is representative of pricing of the cloud services; and a pricing control plane operable with the product integration tool service and the pricing integration tool service.
In accordance with an embodiment, the product integration tool service 521A is operable by an operator of the system to modify the product information data representative of the functional parameters of the cloud services, and/or to add additional product information data representative of additional parameters of the cloud products and/or services. The modified product information data and/or the additional product information data are registered via a control plane master region 520.
In accordance with an embodiment, the pricing integration tool service 521B is operable by the operator of the system to modify the product pricing information data representative of the pricing of the cloud services, and/or add additional product pricing information data representative of additional pricing of the cloud services. The modified product pricing information data and/or the additional product pricing information data are registered via a control plane master region 520.
In accordance with an embodiment, a user interface or console 530 can be provided that allows the operator to manage its customer accounts and customer-offered services. A cloud infrastructure provider can also use a cloud infrastructure tenancy, for example a Fusion Applications tenancy, to install any needed infrastructure services for use by the operator and their customers.
As illustrated in
For example, in accordance with an embodiment, an SPS product integration flow can listen to create/update events in an (e.g., OCI) product hub 421 and make calls to an SPS product API. Similarly, an SPS pricing integration flow can pull new price list creation from an (e.g., OCI) pricing hub 421 and call respective SPS pricing APIs.
In accordance with an embodiment, the system can also include an SPS core module 502 that provides APIs to manage and access pricing entities. Pricing can be accessed by internal services, for example an inline rating engine.
In accordance with an embodiment, the system can also include a rate card manager component 504. The subscription pricing service maintains the single base price for a product at a given time. However, product prices for subscriptions are dependent on a base price at quote configuration time and price list change policy attributes of subscriptions. The subscription pricing service internally maintains the price to be used for subscription using these properties. All such price lists are grouped in a rate card. The rate card manager can create and maintain the rate card and listen to price list changes and update existing rate cards with the new price. The rate card manager is also operable to listen to new subscriptions and to assign the rate card based on subscription properties.
In accordance with an embodiment, the system can also include a rule decoder engine 506. The subscription pricing service is responsible for managing pricing rules for a subscription. These pricing rules contain discounts offered to end customer. Pricing rules eligibility can be based on attributes of products, such as, for example, discount group, product category or specific SKUs. In accordance with an embodiment, the subscription pricing service internally identifies the list of products to which these rules are to be applicable. To accomplish this, the rule decoder engine can compile the pricing rules in a format such that in line rating engine can consume for cost calculation. This compilation process can be triggered when products or pricing rules get created/updated.
In accordance with an embodiment, synchronous operations are performed in SPS. In this regard, at 520, new products are added to the product hub. Similarly, a new price list may be added to the pricing hub, at 520. Thereafter, at 522, the new product event and/or the new pricing event is indicated to the pricing/product hub integration component 500.
The pricing/product hub integration component 500 makes API calls, at 524, using the SPS core 502. At 526, the new product and/or new price is/are inserted into the product and/or price tables of the SPS database 510.
At 528, the SPS uses API calls of the SPS core 502 to create subscription pricing configuration data and/or pricing rules, wherein the cloud subscription cloud subscription service, manager, or component 424 exposes one or more subscription management APIs for creating orders used to onboard new customers, or to launch a workflow that creates a subscription and orchestrates billing and pricing service or other components. Then in turn the SPS core 502, at 531, inserts the configuration data and/or pricing rules into the SPS database 510.
In accordance with an embodiment, the system enables an operator to use an operator console 530 to perform various tasks or the like including for example reading, at 532, pricing rules, price lists, rate cards, and also including selectively creating pricing rules.
The operator console 530 makes API calls, at 534, to retrieve lists and/or create pricing rules.
A metering in-line rating engine module 511 is operable in accordance with an example embodiment to make API calls, at 536, to retrieve rate cards and/or pricing rules which are read at 538 from the SPS database 510.
In addition to the above, various one or more asynchronous background operations are performed by the system in accordance with an embodiment. In this regard new subscriptions may be read, at 540, from the SPS database 510 to the rate card manager 504. Further, the rate card manager 504 may, at 541, insert generated rate card price lists into the SPS database 510.
In further addition to the above, various additional one or more asynchronous background operations are performed by the system in accordance with an embodiment. In this regard new pricing rules may be read, at 542, from the SPS database 510 to the rule decoder engine 506. Further, the rule decoder engine 506 may, at 543, insert new pricing rules into the SPS database 510.
In accordance with an embodiment, optimized dynamic rate card management allows organizations to provide a customized or dynamic pricing, and optimizes the number of rate cards to a manageable level wherein, for example: rate cards can be associated with the type of contract pricing policy; subscriptions can be associated with an applicable rate card based on contract pricing policy and contract date; and rate cards can be created, and updated, based on a last change in the price of a product in the system, in a just-in-time manner.
For example, in accordance with an embodiment, the system can operate using rate cards to group similar price lists for similar kind of subscriptions to optimize the API calls from metering. Care should be taken to make sure a correct rate card is mapped to a correct subscription and that a correct list of price lists is maintained for each rate card; otherwise, metering can receive a wrong rate, effectively causing incorrect billing.
As illustrated in
As illustrated in
In accordance with an embodiment, an organization can use the single base price for each product at a given time, for a given currency. The effective base price for subscription is determined based on contract date and subscription pricing policy, for example (1) CurrentDate (At List Price); (2) ContractDate (At Contract Price); (3) Lowest (of the two) (At Contract Price-Price Drop). In accordance with an embodiment, these form three groupings of subscription types, which the system can then use to put a subscription into a particular grouping and use that to determine the base price. The three (3) groupings include CurrentDate (At List Price), ContractDate (At Contract Price), and the Lowest (of the two) (At Contract Price-Price Drop).
In accordance with an embodiment, the CurrentDate (At List Price) type of subscriptions will always get charged with latest base price.
In accordance with an embodiment, the ContractDate (At Contract Price) type of subscriptions will be charged with the base price on the contract date.
In accordance with an example embodiment, the Lowest (of the two) (At Contract Price-Price Drop) type of subscriptions will be charged with the minimum of base price on contract date or latest price.
The cloud computing environment in accordance with embodiments herein can be used to provide access to a range of complementary cloud-based components, such as software applications or services, that enable organizations or enterprise customers to operate their applications and services in a highly-available hosted environment.
In accordance with an embodiment, a system enables guest or client operators such as service providers, integrators, and independent software vendors (ISVs) that are partnered with cloud operators to become private label cloud providers, and to thereby offer directly to their end customers a wide range of applications and services that may be tailored by the operators to specific industries, markets, and regulatory or governmental stipulations.
Such guest or client operators may develop their own unique/proprietary infrastructure and platform services that may otherwise be unavailable in a public cloud environment, but that their customers may find to have particular value for certain industries, markets, and regulatory schemes.
To enhance the value to the operators, the embodiments herein enable the infrastructure and platform services to be offered under the particular branding of the operator, and also with the ability of the operator to have full control over the commercial terms, customer relationships, and touchpoints. This includes control over pricing strategy including pricing for their own unique/proprietary infrastructure and platform services.
As described above, previously organizations used static rate cards as one way to manage product inventory pricing for their customers, wherein the rate card defined the pricing on a per customer subscription basis. Essentially, each customer subscription was associated with a rate card that set the pricing for the platform services on a per customer basis. Dynamic rate cards have been used as well wherein the customer is always offered the latest price irrespective of whether the individual product price increases or decreases.
In accordance with embodiments herein, customer behavior may be driven by locking the price to a contract date, or in some cases the price on the contract date or the latest price whichever is less, instead of just using the latest catalog price. However, use of this approach with the previously available rate card schemes described above of one rate card per subscription (1:1 relationship) would result in an excessive number of rate cards to the managed by the system thus causing sever overhead burdens for operators.
In accordance with an embodiment, the subject development provides methods and systems for building and managing dynamic rate cards for cloud service subscriptions that allows rate cards to be associated with plural subscriptions.
Therefore, the improvement to be searched, at its highest level, is the ability to associate a rate card with several (N) subscription relationships (1:N), whereas previously each of the subscription relationships was associated with its own unique rate card (1:1).
There are some several advantages of the 1:N rate card to subscription relationship scheme of the proposed solution over the earlier 1:1 rate card to subscription relationship scheme. The first advantage is that significantly less rate cards are needed to be maintained by the system. Another advantage is the saving in processing needed to update the rate cards of the system for any changes in pricing of the subscriptions, such as may be due to pricing increases for example or discounted pricing offers. In the new 1:N scheme, far fewer rate cards need to be updated to account for the pricing changes for all of the subscription relationships. In further addition, the metering components of the system that assess costs to the subscriptions for use of the cloud products need only consult a far fewer set of rate cards, rather than combing through the full allotment of rate cards in the old 1:1 rate card to subscription relationship scheme.
In accordance with an embodiment, operators use a single base price for each product at a given time, for a given currency. The effective base price for subscription is determined based on contract date and subscription pricing policy.
Subscriptions purchased under a Current Date at List Price policy will result in rate cards that ensure that these customers always get charged with the latest base price. Here there is a single rate card can be used with or associated with as many subscriptions that exist or that may exist that were or that will be purchased under the Current Date at List Price policy (1:N relationship).
As illustrated in the examples shown in table 550 of
In an embodiment and in accordance with the illustrative example of
In an embodiment and in accordance with the illustrative example of
In an embodiment subscriptions purchased under a Contract Date at Contract Price policy will result in the example in rate cards that ensure that these customers will be charged with the base price on the contract dates. In this scheme price changes will generate a new rate card but will not affect existing rate cards.
This is shown in the Table 550 of
In the example embodiments herein, rather than needing to use twelve (12) rate cards—one for each subscription as in the prior system, the new dynamic rate card technology of the instant disclosure need only use four rate cards. Thus, there is a 1:N relationship between rate cards and subscriptions for subscriptions that were created in the time windows between the price changes. Also, there is an A:N relationship between rate cards and subscriptions overall, wherein A <total # of subscriptions. These 1:N and A:N relationships between rate cards and many subscriptions are exceedingly more efficient than the prior 1:1 scheme wherein each subscription is associated with a rate card.
In an embodiment and in accordance with the illustrative example of
In an embodiment subscriptions purchased under a Lowest of at Contract Price or Price Drop policy will result in rate cards that ensure that these customers will be charged with the minimum of base price on contract date or latest price. In this scheme a single rate card is used for subscriptions created during the same price window. New rate cards are created if the price increases occur and, if price decreases occur the existing rate cards are updated with the new lower price(s). This is shown in the Table below in the column “At Contract Price-Price Drop” where, as can be seen, a single rate card ACPPD-010122 is used for all of the subscriptions shown, e.g. CPPriceDropSubQ1-1 through CPPriceDropSubQ1-3 that were purchased during the time window of 1 Jan. 2022 to 1 Apr. 2022.
Similarly, and as shown in the Table 550 of
In the example, rather than needing to use twelve (12) rate cards—one for each subscription as in the prior system, the new dynamic rate card technology need only use three rate cards. Thus, there is a 1:N relationship between rate cards and subscriptions for subscriptions that were created in the time windows between the price changes. Also, there is an A:N relationship between rate cards and subscriptions overall, wherein A <total # of subscriptions. These 1:N and A:N relationships between rate cards and many subscriptions are exceeding more efficient than the prior 1:1 scheme wherein each subscription is associated with a rate card.
In the table illustrated in
The embodiments herein leverages these groups, aggregates the subscriptions into different groups, and uses those groups to determine the base price for any given customer thereby reducing the complexity of rate card management while also at the same time providing the flexibility of custom pricing.
As illustrated in
In accordance with an embodiment, rate cards are associated with subscriptions, so new subscriptions will trigger rate card generation workflow. A new price creation or update will not trigger rate card generation as it is not useful unless new subscriptions are created for that time window. The system will respond to new subscription and price update events.
In accordance with an embodiment, for a new subscription event, each subscription type system will respond as explained below:
In accordance with an embodiment, in the above flow, rate card generation happens only for missing ACP and ACPPD type of rate cards.
In accordance with an embodiment, the system is operable to react to a New product launch by adding new price entries to all rate cards in the system to reflect the new product launch. In accordance with an embodiment, the system is operable to react to a New product launch by using a variation of the above-described behavior based on one or more policies that may be adopted and/or required by the organization.
In accordance with an embodiment, the system reacts to a product discontinuation by performing removal of product pricing from all relevant rate cards in the system.
In accordance with an embodiment, for an existing product change, each subscription type system will respond as explained below:
In accordance with an embodiment, the approach described herein can be used to help an organization to support custom rate cards. An organization can further extend the custom pricing by providing discounts on top of custom rate card prices. For example, an organization can add discount policies such as, for example, “10% discount to subscription A for all products.” The effective base price can be combined value of rate card price—offered discount for subscription. An organization can maintain such discount rules outside of base rate card and make it available for cost computation. The use of such custom rate cards and discounts provide an opportunity to organizations to offer competitive pricing.
In accordance with an embodiment rate cards are stored in a non-transient memory device in mutable data structures and in semi-immutable data structures. For example, ALP rate cards may be stored in a mutable data structure, and ACP rate cards may be stored in a semi-immutable data structure.
In accordance with an embodiment, to support the sales process through which a subscription is created in a realm, products can be selected from a product hub. Once an order is created via a cloud subscription manager, a subscription is created in the cloud subscription manager which thereafter manages the life cycle of that subscription, and provisions what needs to be provisioned in downstream services. The SPS component then manages the aspects of pricing and usage, for use in charging the end cost to the operator or their ability to charge their customers. Usage events are forwarded to the billing service or component, where depending on the billing preferences of the subscription, invoices are created and pushed to an accounts receivables component.
In accordance with an embodiment, although the services that are offered in a realm report their usage to a metering service or component, such usage does not have any price associated with it. A rating process determines how much each specific event costs, for example by applying rate cards, determines a unit and cost for that subscription, associates the cost to that record, and then forwards that to the billing service or component.
In accordance with an embodiment, the subscription pricing service runs as a background process to manage a rate cards service or component, which is responsible for generating rate cards for new subscriptions and updating those rate cards when new price changes occur. The subscription pricing service can provide APIs to access rate cards and pricing rules. A metering in-line rating engine can utilize these APIs to obtain subscription-specific rate cards and pricing rules, and then use this data for cost calculations.
As illustrated in
A mutable data structure is generated at 604 that references a first set of values for a corresponding first set of usage rates of the plurality of usage rates. In the example embodiment, the mutable data structure is modified responsive to determining that a change has occurred in a value of at least one of the first set of usage rates. In the example, the mutable data structure that is generated at 604 may be an ALP rate card, for example, that references a current set of values for a corresponding first set of usage rates of the plurality of usage rates.
A semi-immutable data structure is generated at 606 that references a second set of values for a corresponding second set of usage rates of the plurality of usage rates. In the example embodiment, all or portions of the semi-immutable data structure are not modified responsive to determining that a change has occurred in a value of any of the second set of usage rates. In the example, the semi-immutable data structure that is generated at 606 may be an ACP rate card for example that references a second set of values for a corresponding second set of usage rates of the plurality of usage rates of the plurality of usage rates.
The mutable data structure is associated at 608 with a first plurality of affiliations in a first one-to-many relationship. In the example embodiment the mutable data structure is associated at 608 with a first plurality of affiliations comprising for example a first plurality of subscriptions in the first one-to-many relationship.
The semi-immutable data structure is associated at 610 with a second plurality of affiliations in a second one-to-many relationship. In the example embodiment the semi-immutable data structure is associated at 610 with a second plurality of affiliations comprising for example a second plurality of subscriptions in the second one-to-many relationship.
The mutable data structure is referenced at 612 to determine a respective first set of applicable values for service usage associated with use by the first plurality of affiliations of the plurality of cloud computing services based on the first set of usage rates. In the example embodiment the referencing at 612 of the mutable data structure may comprise referencing the mutable data structure to determine a respective first set of applicable cost values to user tenants of the cloud environment for service usage associated with use by a first plurality of subscriptions to the plurality of cloud computing services based on the first set of usage rates.
The semi-immutable data structure is referenced at 614 to determine a respective second set of applicable values for service usage associated with the second plurality of affiliations of the plurality of cloud computing services based on the second set of usage rates. In the example embodiment the referencing at 614 of the semi-immutable data structure may comprise referencing the semi-immutable data structure to determine a respective second set of applicable cost values to user tenants of the cloud environment for service usage associated with use by a second plurality of subscriptions to the plurality of cloud computing services based on the first set of usage rates.
As illustrated in
The mutable data structure is updated at 624 to add an updated usage rate corresponding to the first one of the first set of usage rates. In accordance with an embodiment, the updated usage rate in the modified mutable data structure references the updated value.
As illustrated in
A new semi-immutable data structure is generated at 634. In accordance with an embodiment, the new semi-immutable data structure that is generated at 634 comprises the semi-immutable data structure with an addition of an updated usage rate corresponding to the first one of the second set of usage rates. In accordance with an embodiment, the updated usage rate in the new semi-immutable data structure references the updated value.
As illustrated in
The mutable data structure is modified at 642 to add the new usage rate corresponding to usage of the new cloud computing service. In accordance with an embodiment the new usage rate in the modified mutable data structure references a value of the new usage rate for the new cloud computing service.
A new semi-immutable data structure is generated at 643 wherein the new semi-immutable data structure comprises the semi-immutable data structure ACP rate card with an addition of the new usage rate corresponding to usage of the new cloud computing service. In accordance with an embodiment the new usage rate in the new semi-immutable data structure references the value of the new usage rate for the new cloud computing service.
The modified mutable data structure is referenced at 644 to determine the value of the new usage rate for the new cloud computing service for service usage associated with use by the first plurality of affiliations of the new cloud computing service.
The semi-immutable data structure is referenced at 645 to determine the value of the new usage rate for the new cloud computing service for service usage associated with use by the first plurality of affiliations of the new cloud computing service.
As illustrated in
The method 650 at 654 determines whether a value of a usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprises one or more of the values of the first or second sets of usage rates.
The new affiliation is associated with either the mutable data structure or with the semi-immutable data structure at 655, 656.
In an embodiment the new affiliation is associated at 655 with the mutable data structure based on the value of the usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprising one or more of the first set of usage rates. In an embodiment the new affiliation is associated at 656 with the semi-immutable data structure based on the usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprising one or more of the second set of usage rates.
In an embodiment the new affiliation comprising a new subscription to a cloud service is associated at 655 with the mutable data structure based on the value of the usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprising one or more of the first set of usage rates.
In an embodiment the new affiliation comprising a new subscription to a cloud service is associated at 656 with the semi-immutable data structure based on the usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprising one or more of the second set of usage rates.
As illustrated in
In an example embodiment the method 660 determines at 662 that a first affiliation comprising a first subscription of the first plurality of affiliations is associated with the mutable data structure based on the first subscription characteristic of the first affiliation relative to the plurality of cloud computing services deployed in a cloud computing infrastructure.
In an example embodiment the method 660 determines at 662 that the first subscription of the first plurality of affiliations is associated with the mutable data structure based on the first subscription characteristic comprising an operator realm associated with the service usage of the first subscription relative to the plurality of cloud computing services deployed in the cloud computing infrastructure.
With continued reference to
In an example embodiment the method 660 determines at 664 that a second affiliation comprising a second subscription of the second plurality of affiliations is associated with the mutable data structure based on the second subscription characteristic of the second affiliation relative to the plurality of cloud computing services deployed in a cloud computing infrastructure.
In an example embodiment the method 660 determines at 662 that the second subscription of the second plurality of affiliations is associated with the mutable data structure based on the second subscription characteristic comprising an operator realm associated with the service usage of the second subscription relative to the plurality of cloud computing services deployed in the cloud computing infrastructure.
Handling New Subscriptions Associated with an ACP Rate Card
As illustrated in
The method 670 determines at 674 whether a value of a usage rate for access by the new affiliation to the one of the plurality of cloud computing services comprises one or more of the first or second sets of usage rates.
A new semi-immutable data structure is generated at 676 based on the determined usage rate for access by the new affiliation to the one of the plurality of cloud computing services to be neither of the first or second sets of usage rates.
In accordance with an embodiment, in order to accommodate the use of dynamic rate cards, a migration service or process can be used to convert/migrate subscriptions that were originally created under a legacy or former subscription pricing model (SPM), to conform instead with a subscription pricing service (SPS) model, for use with the various systems, methods, and features described herein.
Generally described, so-called legacy or SPM rate cards are filled-in for each end customer by salespeople at the time of a subscription order. Each end customer subscription to a cloud application service product therefore has a legacy rate card associated with it; providing a 1:1 relationship in the SPM pricing model between rate cards and product subscriptions. In SPM, each rate card by definition reflects a unit selling price for a given subscription, wherein all discounts are already applied at the time of the order.
Such legacy subscriptions are generally static, with companies defining pricing per customer. However, SPM rate cards may be considered somewhat dynamic to the extent that they may be used to offer the latest price to selected customers irrespective of individual product price changes overall. To support this, the SPM scheme uses pricing policies in association with the legacy rate cards, wherein the combination of a pricing policy and rate card subscription price are used to determine the cost to the end customer.
As described above, in accordance with an embodiment, to address the technical challenges in maintaining end user subscriptions, the system can include a subscription pricing service (SPS) that implements and maintains dynamic rate cards that are base price centric. That is, SPS uses a single global base price for each product at a given time, for a given currency. In the SPS model, the effective base price for a subscription is determined based on a contract date and a subscription Pricing Rule—(1) CurrentDate (At List Price) (2) ContractDate (At Contract Price) (3) Lowest (of the two) (At Contract Price-Price Drop). Unlike the 1:1 legacy rate card to subscription mapping of the SPM subscription model, there is essentially a 1:N mapping between rate cards and end user subscriptions in the new SPS subscription model.
While the 1:N subscription model provided by SPS reduces complexity in pricing and supports modern pricing scenarios via base price modeling and discounts, there is a need to migrate the existing legacy rate cards that use the 1:1 scheme, to the SPS pricing models that use the dynamic rate cards in the 1:N scheme.
In accordance with an embodiment, the system includes a rate card migrator component or migration service or process (referred to herein in some embodiments as an RC-Migrator) that migrates existing subscription and product-specific legacy rate cards, as used in the SPM model, to dynamic rate cards that are used in the SPS model.
In accordance with an embodiment, the rate card migration process uses the configuration/creation dates of SPM rate cards to determine the base price to be applied to the legacy (SPM) rate cards or subscriptions for contract-type subscriptions in SPS.
In accordance with an embodiment, the rate card migration process next determines the discounts to be applied for each subscription, based on a difference between the determined base price in SPS and the original product unit selling price of the subscription in SPM. This difference is reflected in (primary) SPS pricing rules to be applied against the SPS rate card base price for particular subscriptions.
In accordance with an embodiment, special pricing policies that are supported by the legacy (SPM) rate cards or subscriptions are accommodated in the rate card migration process by generating additional (secondary) pricing rules to be applied to the subscriptions in combination with the primary SPS pricing rules and the global base price that was in effect at the configuration/creation date of each of the SPM rate cards.
In accordance with an embodiment,
At 702, historical data from the inception of SPM is synchronized to SPS.
At step 704, the system inserts product and price list data into the SPS system.
At 706, legacy (SPM) rate cards or subscriptions are delivered to the migration service (RC-Migrator) 707, or are read at 706 by the migration service (RC-Migrator) 707.
At step 708, the system determines the base price to be applied for contract rate types of subscriptions, as determined by for example a configure, price, quote (CPQ) system or application 705 that helps sellers configure products or services, together with quotes, to meet their customers' requirements.
In accordance with an embodiment, SPS requires the quoteConfigureDate of subscription to determine the base price to be applied for CONTRACT_RATE type of subscription. SPS will get this quoteConfigureDate information from CPQ/Source Channels for all subscriptions. SPS system will generate the rate card price list items for given quoteConfigureDate, priceChangePolicy combinations. This rate card price list item only contains the base prices without any discounts. Also, SPS rate cards are common for subscriptions with same quoteConfigureDate and priceChangePolicy.
At step 710, a rate card migrator 707 creates orders in the cloud subscription service, manager, or component, which creates, at 712, subscription pricing configuration information in the SPS system. The subscription pricing configuration contains the subscription quotation date and price list change policy information. In accordance with an embodiment, SPS can generate the rate cards based on this information.
In accordance with an embodiment, at 714 the system creates pricing rules as per the discount mentioned in an SPM rate card for the given subscription, as well as create and deliver to SPS additional pricing rules based on the SPS rate cards and pricing rules.
In accordance with an embodiment, a validator 709 is provided for reading the SPM rate cards, at 716, and the SPS rate cards, at 718, for performing comparisons to validate the results of the SPM-to-SPS rate card migration.
In accordance with an embodiment, the rate card migration service or process operates in accordance with a two-stage approach to create the pricing rules.
In a first stage, the system reads the SPM rate cards for each subscription and generate discounts. internally it performs following steps to generate discounts for given subscription:
In a second stage, the rate card migration service or process generates additional pricing rules to match the final unitPrice between SPM and SPS model, by performing the following tasks:
In accordance with an embodiment, there are scenarios the rate card migration service or process needs to handle for start and end dates of these pricing rules, for example:
Generalized pricing rules should be applicable as per the start date and end date of SPM subscriptions.
If subscription has renewed or replenished, the previous set of rules should get automatically handled as the start date and end date of those pricing rules will be populated from SPM subscriptions.
For mismatched scenarios, those should have start date and end date same as the corresponding mismatched rate cards.
As illustrated in
In accordance with an embodiment the mutable data structure references a first set of values for a corresponding first set of usage rates of the plurality of usage rates. In accordance with an embodiment the mutable data structure is modified responsive to determining that a change has occurred in a value of at least one of the first set of usage rates. In accordance with an embodiment, the mutable data structure is associated with a first plurality of affiliations in a one-to-many relationship.
In accordance with an embodiment the semi-immutable data structure references a second set of values for a corresponding second set of usage rates of the plurality of usage rates. In accordance with an embodiment the semi-immutable data structure is not modified responsive to determining that a change has occurred in a value of any of the second set of usage rates. In accordance with an embodiment the semi-immutable data structure is associated with a second plurality of affiliations in a set of one-to-many relationships.
With continued reference to
The method 720 includes identifying at 726 a legacy usage rate value corresponding to access to the one of the plurality of cloud computing services via the new affiliation.
The method 720 further includes creating at 728 a rule based on the legacy usage rate and a selected one of the plurality of usage rates. In accordance with an embodiment the creating the rule at 728 comprises creating a pricing/discount rule) based on the legacy usage rate and a selected one of the plurality of usage rates.
The method 720 further includes generating at 730 one of a new mutable data structure or a new semi-immutable data structure based on the received new affiliation. In accordance with an embodiment the new mutable or semi-immutable data structure references a determined value for a corresponding usage rate for access to the one of the plurality of cloud computing services. In accordance with an embodiment the determined value is based on the rule and the selected one of the plurality of usage rates.
As illustrated in
In accordance with an embodiment the method 740 of validating the migrated legacy rate cards includes validating the determined value referenced in the new data structure by comparing the legacy value associated with the usage of the one of the plurality of cloud computing services by applying the legacy usage rate, with the migrated usage value associated with the usage of the one of the plurality of cloud computing services by applying the determined value.
As illustrated in
The new mutable or semi-immutable data structure is generated at 752 in accordance with an embodiment based on a legacy subscription characteristic comprising an operator realm associated with the service usage of the new affiliation relative to the plurality of cloud computing services deployed in a cloud computing service.
In accordance with various embodiments, the teachings herein can be implemented using one or more computer, computing device, machine, or microprocessor, including one or more processors, memory and/or computer readable storage media programmed according to the teachings herein. Appropriate software coding can readily be prepared by skilled programmers based on the teachings of the present disclosure, as will be apparent to those skilled in the software art.
In some embodiments, the teachings herein can include a computer program product which is a non-transitory computer readable storage medium (media) having instructions stored thereon/in which can be used to program a computer to perform any of the processes of the present teachings. Examples of such storage mediums can include, but are not limited to, hard disk drives, hard disks, hard drives, fixed disks, ROMs, RAMs, EPROMs, EEPROMs, DRAMs, VRAMs, flash memory devices, or other types of storage media or devices suitable for non-transitory storage of instructions and/or data.
The foregoing description has been provided for the purposes of illustration and description. It is not intended to be exhaustive or to limit the scope of protection to the precise forms disclosed. Further modifications and variations will be apparent to the practitioner skilled in the art.
The embodiments were chosen and described in order to best explain the principles of the teachings herein and their practical application, thereby enabling others skilled in the art to understand the various embodiments and with various modifications that are suited to the particular use contemplated. It is intended that the scope be defined by the following claims and their equivalents.
| Number | Date | Country | |
|---|---|---|---|
| 63462878 | Apr 2023 | US |
