Method and system for migrating stored data to a build-to-order computing system

Information

  • Patent Grant
  • 6760708
  • Patent Number
    6,760,708
  • Date Filed
    Thursday, August 19, 1999
    25 years ago
  • Date Issued
    Tuesday, July 6, 2004
    20 years ago
Abstract
A method and system for migrating data to a build-to-order computing system is provided. The method comprises storing an image at a remote site. The image comprises data stored on a computing system. An order is received to provide a second computing system to a customer. Access to the image is provided to the second computing system such that the second computing system can store the image.
Description




TECHNICAL FIELD




The present disclosure relates in general to storage for computing systems and, more particularly, to a method and system for migrating data to a build-to-order computing system.




BACKGROUND




A user can have several reasons for replacing an existing computing system such as a personal computer (“PC”). For example, the computing system may experience a hardware fault that requires replacement. Alternately, the user may desire to upgrade to a computing system with better performance characteristics.




Replacing an existing computing system presents a problem, however, with respect to data stored on the existing system. The user often wishes to maintain the data, and migrate the data to the new computing system.




Therefore, it is desirable for the user to have a backup, or copy, of the data stored on the existing computing system. For example, such a copy, or “image”, can comprise data stored on the hard drive of an existing computing system. The user can then copy the image onto the new computing system. In such a way, a user moves his personal data to the new computing system.




However, several problems arise with this process. For example, a user cannot always predict the need to procure a new PC. A user cannot predict a failure, and it is possible such a failure will prohibit access to the user's data on the existing PC. Therefore, a user must institute a diligent backup process, such that in an event of a failure, the user can revert to the “last known good” data. Such diligence is time consuming and inconvenient.




Another problem is that storage of the backup may require large amounts of storage space, which can be cost prohibitive. Furthermore, storage of the backup on the user's premises does not protect the data from problems such as theft, fire, or corruption, that can occur at the user's premises.




Even if the customer overcomes these difficulties and maintains an image of the existing data, the copying of the image to the new computing system is labor intensive. There can be large amounts of data, requiring an inconvenient amount of time.




A related problem is the event of a software failure. It is possible that such a failure, for example an operating system (“OS”) failure, will prohibit access to the user's computing system. It is further possible that replacing the OS with the last known good version will fix the failure. However, even if the user has access to an image including the last-known-good version of the OS, the failure may prevent the user from copying the image onto the computing system.




There exists conventional solutions to some of the above problems. For example, there are conventional backup utilities that can store an image of the user's computing system on tapes, floppy disks, or other removable media. There also exists a conventional backup utility that can store an image at a remote site over the Internet.




However, none of the above conventional solutions address the inconvenience encountered by a user that desires to upgrade his computing system yet maintain his own data. Furthermore, the conventional solutions do not address the situation where a software failure prevents restoring the computing system to the last known good configuration.




SUMMARY




In accordance with the present embodiment, a method and system for migrating data to a build-to-order computing system are disclosed that provide significant advantages over prior developed systems. The embodiment allows a user to upgrade to a new computing system, or repair an existing computing system, without losing existing data.




According to one aspect of the present embodiment, a method comprises storing an image at a remote site. The image comprises data stored on a first computing system. An order is received to provide a second computing system to a customer. Access to the image is provided to the second computing system such that the second computing system can store the image.




More specifically, one embodiment of the method includes storing the image on a medium integrated into the second computing system.




Another embodiment of the method comprises installing a partition on the second computing system. The partition is operable to: boot the second computing system, have the second computing system establish a connection to the remote site, and have the second computing system download the image.




According to another aspect of one embodiment, a system comprises a remote site for storing an image. The image comprises data stored on a computing system. An order engine comprises executable instructions running on a computing platform. The order engine is operable to receive an order to provide a second computing system to a customer. A storage engine interfaces with the order engine. The storage engine comprises executable instructions running on a computing platform. The storage engine is operable to provide access to the image by the second computing system such that the second computing system can store the image.




It is a technical advantage that off-site storage of an image comprising data stored on the computing system is allowed. This protects the user's data in the event of hardware failure, fire, theft, or other corruption. The off-site storage also allows for a sharing of storage resources between many users, leading to a lower cost to the user.




Another technical advantage is that storage of an image of the user's computing system can be performed periodically. This makes it easier to return to a “last known good” software state if necessary.




It is another technical advantage that a boot-to-web partition can be installed on the user's computing system. In the event the computing system experiences a failure, the computing system can boot-to-web and recover an image of the data stored on the computing system before the failure occurred. This allows a return to the “last known good” software state of the computing system.




It is a further technical advantage time is saved associated with upgrading to a new computing system. The embodiment allows a user to upgrade, change, or even duplicate an existing system, without having to take the time to load the new computing system with data from the existing computing system.




Another advantage is that an improved a “build-to-order” computer manufacturing process is possible. A manufacturer can take an order from a customer for a new computing system, and load the new computing system with an image of data particular to that customer.











Other technical advantages should be apparent to one of ordinary skill in the art in view of the specification, claims, and drawings.




BRIEF DESCRIPTION OF THE DRAWINGS




A more complete may be acquired by referring to the following description taken in conjunction with the accompanying drawings, in which like reference numbers indicate like features, and wherein:





FIG. 1

is a block diagram of one embodiment of a system for migrating data to a build-to-order computing system;





FIG. 2

is a block diagram of one embodiment of a system for migrating data to a build-to-order computing system including user site distribution;





FIG. 3

is a block diagram of one embodiment of a system for migrating data to a build-to-order computing system including a boot to web partition;





FIG. 4

is a flow diagram of one embodiment of a method for migrating data to a build-to-order computing system;





FIG. 5

is a flow diagram of another embodiment of a method for migrating data to a build-to-order computing system; and





FIG. 6

is a flow diagram of a further embodiment of a method for migrating data to a build-to-order computing system.











DETAILED DESCRIPTION





FIG. 1

is a block diagram of one embodiment of a system for migrating data to a build-to-order computing system. A system, indicated generally at


10


, includes a remote site


22


and a factory site


30


.




A user site


14


interfaces with remote site


22


and factory site


30


. A first computing system


15


resides at user site


14


. In the embodiment of

FIG. 1

, first computing system


15


comprises a PC, including a hard drive


16


integrated into first computer system


15


.




Remote site


22


includes storage


26


. Factory site


30


includes computing platform


34


. Computing platform can be, for example, a high end workstation, a file server, or other computing device. Executable instructions running on computing platform


34


include an order engine


35


and a storage engine


36


interfaced with order engine


35


. In the embodiment of

FIG. 1

, as explained below, factory site


30


can also house a second computing system


37


and/or compact disc


42


. Second computing system


37


can be, for example, a PC with a hard drive


38


integrated within second computing system


37


.




In operation, first computing system


15


communicates with remote site


22


through a network


18


. Network


18


can comprise for example, the Internet, an intranet, dedicated line, or other communication system. Such communication can occur with the use of a modem coupled to first computing system


15


and interfacing with network


18


. Through such communication, remote site


22


stores an image


27


comprising data stored on hard drive


16


onto storage


26


. A mechanism to uniquely identify the source of image


27


is included onto storage


26


. The present embodiment can also encrypt image


27


to secure the data contained within image


27


.




One example of such a storage mechanism can be a periodic, automatic update system. Periodically, such as every night or other user-definable time period, first computing system


15


creates a connection to remote site


22


and storage


26


. Storage


26


then stores an image


27


of data on first computing system


15


. After remote site


22


stores the first such image


27


, subsequent stores can be incremental, meaning only changed data on first computing system


15


is stored into image


27


. This embodiment provides several advantages to the user. The fact that image


27


is stored remote from user site


14


protects the user's data from catastrophes such as fire and theft. Additionally, the automatic nature of the on-line storage reduces the diligence required of the user and the inconvenience placed upon the user.




Further in operation, the user makes an order


39


for a second computing system. For example, the user may desire to replace first computing system


15


. In the embodiment of

FIG. 1

, order engine


35


receives order


39


. The present embodiment contemplates various methods for receiving order


39


. For example, the user may place order


39


over the Internet, at a web-site communicating with order engine


35


and designed to receive such orders. Alternately, the user may phone a receiving center to place order


39


. An operator at such a receiving center could communicate with order engine


35


and place order


39


. Order


39


includes a unique identifier associated with first computing system


15


.




Storage engine


36


interfaces with order engine


35


and provides access to image


27


by second computing system


37


. The present embodiment contemplates storage engine


36


providing such access through several mechanisms.




One such mechanism is to store image


27


onto a medium integrated with second computing system


37


. For example, storage engine


36


could create a connection to remote site


22


through network


18


. Storage engine


36


then identifies image


27


through the unique identifier associated with first computing system


15


, and communicated through order


39


. Storage engine


36


then downloads image


27


and stores image


27


onto a hard drive


38


integrated into second computing system


27


. Second computing system


37


can then be shipped to the user. The user now has an upgraded computing system that includes image


27


of the data from first computing system


15


.




Alternately, storage engine


36


could store image


27


onto a medium accessible by second computing system


37


. For example, storage engine


36


could store image


27


onto a compact disc


42


. Second computing system


37


and compact disc


42


is then shipped to the user.




Further indicated by

FIG. 1

is an alternate embodiment whereby first computing system


15


communicates with factory site


30


through network


18


. In such an embodiment, factory site


30


can store image


27


, for example on computing platform


34


.




As indicated by

FIG. 1

,

FIGS. 2 and 3

discuss further alternate mechanisms for providing access to image


27


by second computing system


37


.





FIG. 1

further shows the applicability of the present embodiment to a computer manufacturer using a build-to-order process. In such a process, a customer orders a build-to-order computer with a customized configuration. For example, the customized configuration may include specific hardware types as well as specific software applications. The manufacturer assembles the build-to-order computer to these customized configuration instructions, and loads the software applications desired by the customer. Furthermore, through the present embodiment, the manufacturer also loads onto the build-to-order computer an image of the customer's own data. Such a system reduces greatly the inconvenience experienced by a customer desiring to replace an existing computer.





FIG. 2

is a block diagram of one embodiment of a system for data migration including user site distribution. A system


11


includes remote site


22


in communication with a user site


50


over network


18


. Customer site


50


includes a customer site storage


54


and a plurality of second computing systems


58


. This embodiment may be representative, for example, of a large PC roll out into a corporate customer site


50


.




In operation, image


27


is stored at remote site in storage


26


, as in the embodiment of FIG.


1


. However, system


11


waits until second computing systems


58


arrive at customer site


50


before loading image


27


onto second computing systems


58


. System


11


first downloads image


27


to customer site storage


54


, and then customer site storage


54


distributes image


27


to the appropriate second computing system


58


. By such a system, a large number of images


27


can be stored at remote site


22


, the images corresponding to a customer's different computers. The customer then orders a new group of second computing systems


58


, and places them where desired. Customer site storage


54


then downloads and directs the appropriate image


27


for each second computing system


58


.





FIG. 3

is a block diagram of one embodiment of a system for migrating data to a build-to-order computer including a partition. In the embodiment of

FIG. 3

, system


12


includes factory site


30


and remote site


22


, as in the embodiment of FIG.


1


. Factory site


30


includes computing platform


34


, order engine


35


, and storage engine


36


.




In operation, as in the embodiment of

FIG. 1

, remote site


22


stores image


27


of a first computing system, and a unique identifier associated with image


27


. A customer places order


39


and order engine


35


receives such an order. However, in the embodiment of

FIG. 3

, storage engine


36


installs a partition


64


onto a second computing system


60


. The unique identifier of image


27


can also be integrated into partition


64


by storage engine


36


.




Partition


64


can comprise, for example, a boot-to-web partition. One such partition could include the functionality as described in U.S. patent application Ser. No. 09/377,726, U.S. Pat. No. 6,560,726, entitled “Method and System for Automated Technical Support for Personal Computers”, filed by Gary D. Huber, et al. on Aug. 19, 1999 which is incorporated herein by reference.




Further in operation, second computing system


60


is shipped to customer site


59


. Once at customer site


59


, a user applies power to second computing system


60


. Partition


64


recognizes a condition that has been set at factory site


30


. For example, the condition can include the unique identifier associated with image


27


. Partition


64


boots second computing system


60


and establishes a connection to remote site


22


. For example, partition


64


could include a skeleton operating system operable to operate a modem and connect second computing system


60


to remote site


22


. Second computing system


60


can then download and store image


27


.




In addition to the convenience offered to a user for upgrading a computing system, the embodiment of

FIG. 3

offers other advantages. For example, partition


64


could operate to detect when a software failure occurs on second computing system


60


. Partition


64


could then operate second computing system


60


to download image


27


that corresponds to a last-known-good version of the data on second computing system


60


. After downloading image


27


, partition


64


could reboot second computing system


60


and return it to its previous functionality. In such a way, the embodiment of

FIG. 3

provides a more robust system to a user. Alternatively, partition


64


could first inquire if the user desires to download image


27


.





FIG. 4

is a flow diagram of one embodiment for method of migrating data to a build-to-order computing system. The method of

FIG. 4

begins at step


80


. At step


84


, an image is stored at a remote site. The image comprises data stored on a first computing system. As discussed above, he storing of such an image can occur automatically and periodically in order to reduce inconvenience to a user. Furthermore, such a storage can include encrypting the image for security.




At step


88


, an order is received to provide a second computing system to the user. The order can include, for example, a request that the image be provided to the second computing system that has been ordered. The order also includes a unique identifier associated with the image.




Step


92


and


94


provide alternate methods for providing access to the image by the second computing system. In step


92


, the image is stored on a medium integrated with the second computing system. For example, the medium can comprise a hard drive integrated into the second computing system. At step


94


, the image is stored on a medium accessible by the second computing system but not integrated with the second computing system. For example, at step


94


a image can be stored on a compact disc.




At step


98


the second computing system is shipped to the customer. If progressing from step


94


, the compact disc is shipped with the second computing system. Therefore, by the end of the method at step


99


, the customer receives the second computing system which includes the data that from the user's previous system.





FIG. 5

is a flow diagram of another method for migrating data to a build-to-order computer. The method begins at step


100


. Steps


84


and


88


are equivalent to those shown in

FIG. 4

, in which an image comprising data stored on a first computing system is stored and an order is received for a second computing system.




At step


106


, a partition is installed on the second computing system. The partition is operable to boot the second computing system and have the second computing system establish a connection to the remote site. Further, as discussed with respect to partition


64


of

FIG. 3

, the partition can recognize a condition wherein the partition should boot the second computing system and establish a connection to the remote site. The partition is further operable to have the second computing system download the image.




At step


108


the second computing system which includes the partition is shipped to the customer. At step


110


, the user provides power to the second computing system. At step


112


the partition boots the second computing system, establishes a connection to the remote site, and downloads the image such that the image is stored on the second computing system. The method ends step


114


wherein the user has in his possession a computing system that includes the image of data from the user's previous computing system.





FIG. 6

is a flow diagram of a further method for migrating data into a build-to-order computing system. The method begins at step


116


. As in the other FIGUREs, steps


84


and


88


include storing an image of a first computing system to a remote site and receiving an order for a second computing system. At step


122


, the second computing system is shipped to the customer.




At step


124


, a connection is made between a customer site storage and the remote site. For example, the customer site storage can comprise a server or other user site storage system. At step


128


, the image is downloaded from the remote site to the customer site storage. At step


130


, the image is downloaded from the customer site storage to the second computing system. The method ends at step


132


.




The method of

FIG. 6

may be appropriate, for example, when providing a plurality of computing systems to a single user.




The advantages of the present embodiment include providing a build-to-order computing system to a user, while maintaining the user's data from a previous computing system. Additionally, the present embodiment provides such a build-to-order computing system with a minimum of inconvenience to the user.




Although the present embodiment has been described in detail, it should be understood that various changes, substitutions and alterations can be made thereto without departing from the spirit and scope of the appended claims.



Claims
  • 1. A method for migrating data to a computer associated with a customer, comprising:storing an image at a remote site, the image comprising data stored on a first computing system, the first computing system associated with a customer; encrypting the image stored at the remote site; receiving an order from the customer for purchase of a second computing system, the second computing system associated with the customer; and providing access to the image by the second computing system such that the second computing system can store the image.
  • 2. The method of claim 1, wherein the providing step comprises storing the image on a medium, the medium accessible by the second computing system.
  • 3. The method of claim 2, wherein the medium is integrated into the second computing system.
  • 4. The method of claim 3, wherein the medium comprises a hard disk drive.
  • 5. The method of claim 2, wherein the medium comprises a compact disc.
  • 6. The method of claim 2, further comprising:establishing a connection between a factory site and the remote site; downloading the image to the factory site; and wherein the step of storing the image on the medium occurs at the factory site.
  • 7. The method of claim 1, further comprising shipping the second computing system and the medium to the customer.
  • 8. The method of claim 1, wherein the providing step comprises installing a partition on the second computing system, the partition operable to:boot the second computing system; have the second computing system establish a connection to the remote site; and have the second computing system download the image.
  • 9. The method of claim 1, wherein the providing step comprises:establishing a connection between a customer site storage and the remote site; downloading the image to the customer site computing system; establishing a connection between the second computing system and the customer site computing system; and downloading the image to the second computing system.
  • 10. A method for migrating data to a computer, comprising:storing an image at a remote site, the image comprising data stored on a first computing system associated with a customer; encrypting the image stored at the remote site; receiving a purchase order to provide a second computing system to the customer; and storing the image on a medium, the medium accessible by the second computing system.
  • 11. The method of claim 10, wherein the medium is integrated into the second computing system.
  • 12. The method of claim 11, wherein the medium comprises a hard disk drive.
  • 13. The method of claim 10, wherein the medium comprises a compact disc.
  • 14. The method of claim 10, further comprising:establishing a connection between a factory site and the remote site; downloading the image to the factory site; and wherein the step of storing the image on the medium occurs at the factory site.
  • 15. The method of claim 10, further comprising shipping the second computing system and the medium to the customer.
  • 16. A method for migrating data to a computer, comprising:storing an image at a remote site, the image comprising data stored on a first computing system; receiving an order to provide a second computing system to a customer; and installing a partition on the second computing system, the partition operable to: boot the second computing system; have the second computing system establish a connection to the remote site; and have the second computing system download the image.
  • 17. The method of claim 16, further comprising encrypting the image.
  • 18. A method for migrating data to a computer associated with a customer, comprising:storing an image at a remote site, the image comprising data stored on a first computing system; encrypting the image stored at the remote site; receiving an order from a customer associated with the first computing system to purchase a second computing system; establishing a connection between a customer site storage and the remote site; downloading the image to the customer site computing system; establishing a connection between the second computing system and the customer site computing system; and downloading the image to the second computing system.
  • 19. An automated system for migrating data to a computer, the system comprising:a remote site for storing an image, the image comprising data stored on a computing system; an order engine comprising executable instructions running on a computing platform, the order engine for receiving an order to provide a second computing system to a customer; and a storage engine interfaced with the order engine, the storage engine comprising executable instructions running on a computing platform, the storage engine for providing access to the image by the second computing system such that the second computing system can store the image.
  • 20. The system of claim 19, further comprising a medium accessible by the second computing system, wherein the storage engine is operable to cause the image to be stored on the medium.
  • 21. The system of claim 20, wherein the medium is integrated into the second computing system.
  • 22. The system of claim 21, wherein the medium comprises a hard disk drive.
  • 23. The system of claim 20, wherein the medium comprises a compact disc.
  • 24. The system of claim 19, wherein the image is encrypted.
  • 25. The system of claim 19, further comprising a partition installed on the second computing system, the partition operable to:boot the second computing system; have the second computing system establish a connection to the remote site; and have the second computing system download the image.
  • 26. The system of claim 19, further comprising a customer site storage operable to interface with the remote site, the customer site storage further operable to:download the image; establish a connection to the second computing system; and download the image to the second computing system.
  • 27. A second computing system ordered by a customer, the second computing system comprising:a processor; a computer readable medium coupled to the processor; and a partition stored on the computer readable medium, the partition operable to: boot the computing system; have the computing system establish a connection to a remote site, wherein the remote site comprises a stored encrypted image, the encrypted image comprising data stored on a first computing system associated with a customer, the first computing system including a means for receiving a purchase order to provide the second computing system to the customer and a means for storing the image on a medium accessible by the second computing system; and have the second computing system download the image from the first computing system.
  • 28. The computing system of claim 27, further comprising a unique identifier stored on the computer readable medium, the unique identifier for identifying a particular stored image.
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