Claims
- 1. A computer implemented method for displaying information service information about a plurality of building sites:
providing a web portal comprising a database, and storing information about a plurality of building sites in said database; receiving a request from one or more clients to display said information for a plurality of building sites the user is authorized to view; determining a plurality of service activities that are implicated by said request; and displaying said information on a client display; receiving a user request to display service information about an individual building site selected by said user; and displaying said service information about said individual building site on said client display.
- 2. The method according to claim 1, further comprising displaying information about the call status of service activities at said individual building site.
- 3. The method according to claim 1, further comprising displaying information about the call type of service activities at said individual building site.
- 4. The method according to claim 1, further comprising displaying information about service being performed on different systems at said individual building site.
- 5. The method according to claim 1, further comprising displaying information about service orders placed for an individual building site.
- 6. The method according to claim 5, further comprising receiving a user request to display information about a service order at an individual building site, and displaying said information on said client display.
- 7. The method according to claim 6, further comprising displaying information about equipment serviced under said particular service order.
- 8. The method according to claim 7, further comprising receiving a user request to display a technical diagram for a piece of equipment, and displaying said technical diagram on said client display.
- 9. The method according to claim 6, further comprising displaying information about one or more activities logged to said service order.
RELATED APPLICATIONS
[0001] This application claims the benefit of Unites States Provisional Patent Application Serial No. 60/398,956 titled “Customer Web Portal” which is incorporated by reference herein, and also claims the benefit of Unites States Provisional Patent Application Serial No. 60/441,838 titled System and Method for Developing and Processing Building System Control Solutions, which is also incorporated by reference herein.
[0002] The following patent applications cover subject matter related to the subject matter of the present invention: “Method and System for Obtaining Service Contract Information” U.S. Patent Application No. ______; “Method and System for Obtaining Service Information about one or more Building Sites” U.S. Patent Application No. ______; “Method and System of Obtaining Service Related Information about Equipment” U.S. Patent Application No. ______; “Method and System for Obtaining Operational Data and Service Information for a Building Site” U.S. Patent Application No.
Provisional Applications (2)
|
Number |
Date |
Country |
|
60398956 |
Jul 2002 |
US |
|
60441838 |
Jan 2003 |
US |