Method and system for purchasing non-fuel merchandise

Abstract

The present methods and systems (including computer software, computer hardware, and an intermediary system) facilitate a transaction for non-fuel merchandise items at any fuel dispenser during a pre-pay or post-pay inside the store fuel sale. Consumers can select non-fuel merchandise items at a fuel dispenser (either via a fuel dispenser key pad or a separate computerized customer interface, attached to a fuel dispenser) at the time they are selecting their fuel at the fuel dispenser.

Description

BACKGROUND OF THE INVENTION

1. Field of the Invention

The present invention relates to a method and system for purchasing non-fuel merchandise where the selection is made at the fuel dispenser, and in particular, where payment is made inside the store.

2. Description of the Related Art

Today's retail fuel stations allow consumers to pay for fuel and service items (e.g., car wash) at the fuel dispenser with a credit card. However, a large percentage of customers “pre-pay” for their fuel before dispensing the fuel. That is, the customer enters the store (or kiosk) and pays for the fuel prior to dispensing the fuel. Current retail fuel station technologies do not enable consumers to purchase non-fuel merchandise on or at a fuel dispenser for such “pre-pay” fuel sales.

In a “Post Pay” fuel station transaction, a consumer pumps their fuel first, then pays inside the convenience store, potentially purchasing other non-fuel merchandise inside the convenience store today. However, in this type of transaction the consumer cannot order non-fuel merchandise at the fuel pump for “post payment.”

Sometimes these type of transactions are referred to as “pay-inside” sales or “pay at kiosk” sales That is, they address those fuel and convenience store sales in which a consumer walks into a convenience store and pays with cash or credit before or after they pump their fuel.

Currently, consumers cannot select and purchase non-fuel merchandise at the fuel dispenser on either of pre-pay or post pay types of pay-inside transactions. If a consumer wishes to purchase non-fuel merchandise on a pay-inside transaction, they must select and pay for the merchandise inside the convenience store and pay the cashier.

To date, no method has been devised for handling non-fuel merchandise transactions at the fuel dispenser (car wash or any other items) on pay-inside fuel transactions, whether they be pay-inside before pumping fuel (pre-pay) or pay-inside after pumping fuel (post pay).

It would be beneficial to the consumer to have the ability to order non-fuel merchandise items at the fuel dispenser, even if the consumer was conducting a “pre pay” or “post pay” pay-inside transaction. This allows the consumer and the store to avoid a series of transactions.

Others have attempted to integrate non-fuel purchases with fuel purchases into point of sales systems. See, e.g., U.S. Pat. Nos. 6,321,984; 6,732,081; and 7,383,204, which are incorporated by reference.

SUMMARY OF THE INVENTION

The problems outlined above associated with pre-pay and post-pay inside the store transactions are addressed by the methods and systems of the present invention. The present methods and systems (including computer software, computer hardware, and an intermediary system to facilitate a transaction for non-fuel merchandise items at any fuel dispenser during a pre-pay or post-pay inside the store fuel sale. Consumers can select non-fuel merchandise items at a fuel dispenser (either via a fuel dispenser key pad or a separate computerized customer interface, attached to a fuel dispenser) at the time they are ordering their fuel at the fuel dispenser.

Broadly speaking, in a pre-pay situation, the consumer tenders a total amount inside the store. After tendering, the consumer selects a non-fuel merchandise item from an interface at the fuel dispenser. This selection is passed to a point-of-sale system, preferably through an intermediary system which recognizes a specified message protocol. A balance remaining is determined based on the total amount and purchase price of the non-fuel merchandise selection. The fuel dispenser is enabled to deliver the balance remaining to the consumer in fuel.

Generally, in a post-pay situation, the consumer selects a payment option at the fuel dispenser to pay after dispensing fuel. The fuel dispenser is enabled to dispense the fuel and the consumer may select a non-fuel merchandise item from an interface at the fuel dispenser. After fueling, a total amount is determined based on the fuel dispensed and the non-fuel merchandise selected. The total amount is passed to a point-of-sale system associated with the store. Finally, the consumer tenders the total amount inside the store.

In preferred forms, the tender can be cash, credit, debit card, or any usual or customary form of payment. Of course, multiple non-fuel merchandise items may be purchased. Different user interfaces can be deployed at the fuel dispenser to facilitate the selection of non-fuel merchandise items. An intermediary system running a specified message protocol is useful to pass data between the fuel dispenser and the point-of-sale system. While the message protocol of the store point of sale system could be used in practicing the present invention, it is believed preferable to use a specified messaging protocol because many such store POS systems include proprietary components.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram depicting the fuel dispenser communication through an intermediary messaging protocol to the point of sale system;

FIG. 2 is a flow chart depicting an example of a pre-pay transaction;

FIG. 3 is a flow chart depicting an example of a post-pay transaction;

FIG. 4a is a graphical illustration of a user interface depicting a simple text based interface;

FIG. 4b is a graphical illustration of a user interface depicting a separate graphical interface positioned adjacent the fuel dispenser;

FIG. 5 is a printout of a fuel dispenser receipt; and

FIG. 6 is a screen shot showing in more detail the graphical interface of FIG. 4b.

DETAILED DESCRIPTION OF PREFERRED EMBODIMENTS

Turning to the drawings, FIG. 1 shows a fuel dispenser 10 connected to a point-of-sale system 12 via an intermediary system 14. The fuel dispenser 10 is conventional and an example is depicted in FIG. 4b.

The intermediary system 14 is a specialized computing device, consisting of hardware and software. The system 14 attaches to a new or existing data communications line that connects a retail fuel point-of-sale system 12 to a retail fuel dispenser 10. The system 14 includes a consumer interface, such as the text based interface 16 or graphic interface 18 in FIGS. 4a and 4b. The system 14 could include an Additech Inceptor device, such as made by Additech, Inc. of Houston, Tex. The system 14 utilizes a specified data communications protocol which defines a message standard that enables the system 14, any retail point-of-sale system 12, and any fuel dispenser 10 to communicate the choice of a non-fuel merchandise item from the fuel dispenser 10—or consumer interface 16, 18—to the retail point-of-sale system 12 inside the convenience store.

In FIG. 1, transaction data passes between fuel display 10 and said retail point of sale (POS) system 12 through intermediary system 14. The system 14 listens for data communications messages between dispenser 10 and POS 12. Messages not matching the specified communications protocol presumably relate to conventional purchases of fuel and are passed through. Upon identifying a message matching the specified protocol, the system 14 processes the message, assumes the message relates to a non-fuel merchandise purchase transaction, and triggers a consumer interface prompt on an attached consumer interface device 16, 18.

FIG. 2 depicts a flow chart for a “pre-pay” transaction. That is, a transaction where the consumer enters the store (or kiosk) first and tenders payment. Generally, this Pre-Pay, pay inside transaction, involves the following.

Example: Pre-Pay, Pay Inside Transaction

1. Consumer arrives at a fuel dispenser and proceeds inside the convenience store to pay for fuel prior to pumping.

2. Consumer gives attendant a total amount of $X, which serves as a credit for fuel, possibly purchasing other non-fuel merchandise inside the store, and then returns to fueling position.

3. Upon returning to fueling position, consumer is greeted with a message on the fuel dispenser screen to purchase a non-fuel item. This message is based on a standard protocol and is passed from the retail point-of-sale system through the intermediary system (FIG. 1) to the fuel dispenser.

4. Concurrently, the intermediary system 14 passes the message to the consumer interface device and the consumer is prompted by the consumer interface device for non-fuel items.

5. Consumer elects to purchase a non-fuel item at the dispenser, then the intermediary system passes a message back to the point-of-sale system to confirm the item selection. Per the specified messaging protocol, the retail point-of-sale system deducts the dollar amount for the non-fuel item (plus tax, if applicable) from the total amount tendered inside the convenience store.

6. The balance remaining of the total amount originally tendered is delivered in fuel.

Per the specified messaging protocol, at the end of the fuel transaction, the fuel dispenser or the consumer interface device prints a receipt displaying the fuel total, plus the non-fuel items, plus the taxable amount on the non-fuel items, FIG. 5.

Per the specified messaging protocol, the total amount of fuel plus all non-fuel items purchased at the fuel dispenser is not to exceed the total amount tendered by the consumer inside the convenience store.

FIG. 3 depicts a flow chart for a “post-pay” transaction. That is, a transaction where the consumer dispenses fuel first and enters the store (or kiosk) later to tender payment. Generally, this post-pay, pay inside transaction, involves the following.

Example: Post-Pay, Pay Inside Transaction

1. Consumer arrives at fuel dispenser and presses a button on fuel dispenser to indicate his desire to pump fuel and pay inside the convenience store after he is finished pumping.

2. Intermediary system 14 receives a message from the retail point-of-sale system (defined in the messaging data) to indicate that a post-pay transaction is occurring at the fuel position. Intermediary system 14 forwards consumer prompt to fuel dispenser to present to consumer.

3. Fuel dispenser presents message on screen to consumer for non-fuel merchandise item(s). In addition, if consumer interface device 16, 18 is attached to fuel dispenser, then consumer interface also prompts consumer for merchandise item(s).

4. Consumer selects non-fuel merchandise item(s). If an item is selected on the fuel dispenser, the intermediary passes the selection through to the retail point-of-sale system. If selection is made on the consumer interface device, then the intermediary system inserts the product selection into the data stream from the fuel dispenser to the retail point-of-sale system using data communications protocol.

5. Retail point-of-sale system receives message from fuel dispenser. If consumer has selected a non-fuel item, then the item is appended to that particular fuel transaction (plus tax if a taxable item) and presented to the attendant at the point-of-sale system for tender.

Specified Messaging Protocol

The following charts are intended to expand upon an example of the use of an intermediary system 14 and a specified messaging protocol to permit normal fuel transactions between the fuel dispenser and the point-of-sale system and also to permit non-fuel merchandise purchases in accordance with the present invention.

Pre-Pay Transaction

	Retailer Point-of-Sale
Customer Action	System Actions	Intermediary Actions	Fuel Dispenser Actions
Pay for Fuel at Kiosk	1) Check to determine	1) Intermediary passes
	whether customer is using	message through to fuel
	a fuel dispenser equipped	dispenser with display text
	with system	“Do you want to purchase
	2) Check POS configurable	X today? Yes or No”
	pre-pay threshold to	AND
	ensure customer pre-pay	Intermediary sends data
	amount exceeds pre-set	message to Panel to play
	threshold required to	digital media selling
	purchase	message.
	3) Send pre-defined pre-
	pay data message to
	Intermediary via retailer
	data comm. loop
	‘~PRE11’ Embedded in
	message is default text to
	appear on fuel dispenser
	screen, “Do you want to
	purchase X today? Yes or
	No”
Return to fueling position	1) Send pre-defined	1) Intermediary receives	1) Display prompt
Select a product on	message to fuel dispenser,	pre-defined message	attached to ‘~PRE111’ on
consumer interface device	display on fuel dispenser	‘~PRE11’ from POS and	the fuel dispenser
OR	user interface	over-writes text portion	customer interface screen
say “No” on the	“Do you want X (Y or N)”	with customized fuel	“Do you want X (Y or N)”
consumer interface device		dispenser message “Get X	2) Wait for consumer to
OR		to save gas (Y or N)”, and	answer prompt on fuel
say “No” on the fuel		forwards message along	dispenser interface, or
dispenser interface		to fuel dispenser.	timeout prompt if not
		2) Send message	answered in pre-
		‘PanelPre-pay 01’ to	configured time
		Panel (consumer interface	3) Wait for Intermediary
		device) to queue selling	to send a response to the
		interactive media.	POS (either with product
		3) Listen for response	purchase
		from consumer interface	acknowledgement -
		device for specific product	‘~PRE1PROD#’ or “No
		selection or “no” product	Product Purchased”
		selected.	message ‘~PRE1NOSALE’.
		4) If consumer selects	4) Continue with fueling
		product on consumer
		interface device, then
		Intermediary packages-up
		the product selection into
		a fuel dispenser response
		message ‘~PRE1PROD#’
		and sends message to POS
		to acknowledge product
		purchase to POS.
Pump Fuel	1) If non-fuel	1) If fuel additive	1) Dispense authorized
	merchandise selected at	purchased, then upon	fuel amount (total
	pump, then deduct price	seeing dispenser fuel	tendered at kiosk less
	of merchandise plus tax	pulses (indicating fuel	price of non-fuel
	from total pre-pay cash	flow), Intermediary	merchandise including
	amount tendered on the	informs hydraulic	tax)
	POS.	controller to dispense
	2) Authorize fuel	additive.
	dispenser for remaining	2) hydraulic controller
	amount tendered.	dispenses fuel additive
		product selected.
Hang up fuel nozzle	1) If product sold, then	1) If product purchased	Print itemized receipt,
	await confirmation from	was fuel additive, then	including:
	Intermediary of successful	confirm successful	Fuel amount
	additive delivery.	additive delivery	Product amount
	2) Send receipt print	2) Send a confirmation	Product tax
	message to fuel dispenser	message to POS	Total
	to print fuel amount, non-	confirming successful
	fuel merchandise amount,	additive delivery
	tax, and total on fuel	‘~CONFIRM’.
	dispenser receipt printer.

Post-Pay Transaction

	Retailer Point-of-Sale
Customer Action	System Actions	Intermediary Actions	Fuel Dispenser Actions
Arrive at fueling position	1) Send pre-defined	1) Intermediary captures	1) Display prompt
and begin fuel transaction	message to fuel dispenser	pre-defined POS message	attached to ‘~POS11’ on
Select fueling option “pay	to display on fuel	‘~POS11’ from POS and	the fuel dispenser
inside after fueling”	dispenser user interface	passes message along to	customer interface screen
	“Do you want X (Y or N)”	fuel dispenser. Fuel	“Do you want X (Y or N)”
		dispenser displays text	2) Wait for consumer to
		portion of message “Do	answer prompt on fuel
		you want X (Y or N)”.	dispenser interface, or
		2) Send message	timeout prompt if not
		‘PanelPostpay01’ to	answered in pre-
		consumer interface device	configured time
		to play interactive selling	3) Wait for Intermediary
		media.	to send a response to the
		3) Listen for response	POS (either with product
		from consumer interface	purchase
		device for specific product	acknowledgement -
		selection or “no” product	‘~POST1PROD#’
		selected.	or “No Product
		4) If consumer selects	Purchased” message
		product on consumer	‘~POST1NOSALE’).
		interface device, then	4) Continue with fueling
		Intermediary packages-up
		the product selection into
		a fuel dispenser response
		message ‘~POST1PROD#’
		and sends message to POS
		to acknowledge purchase
		of product to POS.
Pump Fuel	1) If non-fuel	1) If fuel additive	1) Dispense fuel (up to
	merchandise selected at	purchased, then upon	POS-authorized limit)
	pump, then add price of	seeing dispenser fuel
	merchandise plus tax to	pulses (indicating fuel
	fuel purchase and tender	flow), Intermediary
	total on POS.	informs hydraulic
	2) Authorize fuel	controller to dispense
	dispenser	additive.
		2) hydraulic controller
		dispenses fuel additive
		product selected.
Hang up fuel nozzle	1) If additive sold, then	1) If product purchased
	await confirmation from	was fuel additive, then
	Intermediary of successful	confirm successful
	additive delivery.	additive delivery
		2) Send a confirmation
		message to POS
		confirming successful
		additive delivery
		‘~CONFIRM’.
		3) Inform consumer that
		product purchase will be
		added to their fuel
		purchase when they pay
		the attendant.

It will be appreciated to those skilled in the art having the benefit of this disclosure that this invention is believed to provide methods and systems for purchasing nonfuel merchandise items at a fuel dispenser. Further modifications and alternative embodiments of various aspects of the invention will be apparent to those skilled in the art in view of this description. Accordingly, this description is to be construed as illustrative only for the purpose of teaching those skilled in the art the general manner of carrying out the invention. It is to be understood that the forms of the invention shown and described herein are to be taken as the presently preferred embodiments. Changes may be made in the methods and systems described herein without departing from the spirit and scope of the invention as described in the following claims.

Claims

1. A system, comprising: a fuel dispenser for dispensing fuel to a vehicle;a fuel additive system in communication with the fuel dispenser, wherein the fuel additive system comprises: a computer system; anda hydraulic controller for dispensing a fuel-additive product to the vehicle; anda point-of-sale system in communication with the fuel dispenser and the fuel additive system, wherein at least a portion of the point-of-sale system is located inside a retail store, and wherein the computer system of the fuel additive system is for: monitoring purchase messages between the fuel dispenser and the point-of-sale system for purchase selections made at the fuel dispenser to determine whether purchases at the fuel dispenser include the fuel-additive product;upon a determination that a first purchase message of the purchase messages between the fuel dispenser and the point-of-sale system does not include the fuel-additive product, subsequently passing the first purchase message to the point-of-sale system; andupon a determination that the first purchase message includes the fuel-additive product: creating a new purchase message regarding the fuel-additive product in a format receivable by the point-of-sale system and forwarding the new purchase message to the point-of-sale system; andupon detecting dispenser fuel pulses from the fuel dispenser indicative of fuel flow, controlling the hydraulic controller to dispense the fuel-additive product for the vehicle; andwherein the point-of-sale system is for presenting a total amount of the purchase selections at the point-of-sale system.

2. The system of claim 1, wherein the purchase messages comprise purchase messages for purchases of fuel, purchases of the fuel-additive product and/or the total amount.

3. The system of claim 1, wherein, upon the determination that the first purchase message includes the fuel-additive product, the point-of-sale system is further for determining the total amount based on fuel dispensed at the fuel dispenser and the new purchase message regarding the fuel additive product.

4. The system of claim 3, wherein determining the total amount is further based on purchase selections in addition to the fuel and the fuel-additive product.

5. The system of claim 1, wherein the fuel additive system is further for: upon the determination that the first purchase message includes the fuel-additive product, determining the total amount based on fuel dispensed at the fuel dispenser and the new purchase message regarding the fuel-additive product; andforwarding the total amount to the point-of-sale system.