1. Field of the Invention
This invention relates to a collaborative online legal workflow tool and more particularly, to a method and system for role-based access control to a collaborative online legal workflow tool.
2. Background Art
A variety of legal workflow tools are currently available in the marketplace which allow users to manage an intellectual property portfolio. Typical information managed by these systems include filing and prosecution information for patent and trademark applications filed around the world. Many of these systems are based upon well known client-server architecture and provide limited ability for internal users to collaborate with external service providers without complex hardware and networking architecture.
Recently, developers have modified existing client-server systems to incorporate online collaborative tools, such as web access plugins, to allow a variety of users in various locations to access common information stored in the tool. One of the challenges associated with this collaborative exchange of information is the level of access and control users have to the information stored in the tool.
In today's legal arena, corporations, institutions and firm clients typically rely on multiple distributed firms and agencies to assist with or independently conduct their legal workflow. It is not uncommon for a single corporation to have several private law firms handling hundreds of co-pending legal matters ranging from basic transactional work to larger projects such as litigation, negotiation, etc. In the intellectual property area, for example, a corporation often relies on outside counsel to independently manage all searches and applications for trademarks, patents etc.
For example, a corporate attorney may provide access to one or more external service providers to records stored in the corporate workflow tool for which the external service provider is responsible for managing on a day to day basis. Current portfolio management solutions have security tools which restrict the external service provider's access only to records assigned to the external service provider. The external service provider is unable to access information entered by other service providers which may be related to the matters handled by that individual. This inability to collaborate with other service providers limits the level of service provided to the client and may create additional support burdens for both the corporation and the service provider.
A variety of companies currently offer software applications for managing or otherwise automating workflow in both the legal and non-legal arenas. One example is Aspen Grove's ipWorkflow. Aspen Grove is located at 101 Federal Street, Suite 1900, Boston, Mass. 02110 (www.aspengrove.net). Another example is offered by Vinsoft Solutions located at 1155 West Chestnut Street, Suite 2-C, Union, N.J. 07083 (www.vinsoftsolutions.com). Another example is offered by FoundationIP located at 830 TCF Tower, 121 South 8th Street, Minneapolis, Minn. 55402 (www.foundationip.com). Another example is Inproma offered by Computer Patent Annuities North America LLC located at 225 Reinekers Lane, Suite 400, Alexandria, Va. 22314 (www.cpajersey.com). Another example is offered by iManage located at 950 Tower Lane, Suite 500, Foster City, Calif. 94404 (www.imanage.com).
Embodiments and features of the present invention include an alternative to or valuable improvement upon conventional legal workflow applications. Without limiting the scope or applicability of the present invention, one goal of the present invention is to provide a collaborative online legal workflow tool which overcomes the limitations described above. It would also be advantageous to provide a method and system for role-based access control to information in the collaborative online legal workflow tool which provides central administration of legal workflow conducted by a plurality of distributed workflow participants.
Accordingly, a computer system and method for distributed legal workflow security is disclosed allowing role-based access control to a collaborative online workflow tool. The computer system provides central administration of legal workflow conducted by a plurality of distributed workflow participants. The system includes a computer network having one or more computers operably programmed and configured to receive input defining computer system access privileges for a plurality of distributed legal workflow participants.
The system receives input associating one or more legal workflow role types defined by users with one or more of the distributed legal workflow participants to define the role-based access. Permission privileges are input and associated with a plurality of legal workflow graphical interface functions based on the one or more legal workflow role types. Based on the permission privileges associated with the role type of the participant, the system provides legal workflow graphical interface functionality to the one or more distributed legal workflow participants.
Advantages of the present invention include a reduction in the time, cost and risk associated with conventional distributed/remote management of legal workflow. Via the online collaboration tool, integrated parties cooperate with real-time knowledge access and visibility to work product and status. By applying business/legal logic to this integrated pool of knowledge, a value-added workflow results.
Embodiments of the present invention relate to an online legal workflow collaboration tool and methodology. In today's legal arena, corporations, institutions and firm clients typically rely on multiple distributed firms and agencies to assist with or independently conduct their legal workflow. It is not uncommon for a single corporation to have several private law firms handling hundreds of co-pending legal matters ranging from basic transactional work to larger projects such as litigation, negotiation, etc. In the intellectual property area, for example, a corporation often relies on outside counsel to independently manage all searches and applications for trademarks, patents etc.
Advantages of such an online legal workflow collaboration tool and methodology include a reduction in the time, cost and risk associated with conventional distributed/remote management of legal workflow. Via the online collaboration tool, integrated parties cooperate with real-time knowledge access and visibility to work product and status. A law engine implements or otherwise applies business/legal logic to this integrated pool of knowledge to produce a value-added workflow.
One aspect of the present invention is a system and methodology for controlling user access to the online legal workflow collaboration tool, or portions thereof. The system comprises a computer network including one or more computers operably programmed and configured to allow access to the collaborative online workflow tool. This aspect is easy to manage and a flexible user permissioning model that relies on the definition of generic roles for multiple users.
As evidenced by the variety and breadth of existing computer architectures hosting or otherwise supporting knowledge and management workflow applications, those of ordinary skill in the art recognize that such applications may be implemented on or over a multitude of different computing platforms and networks. According to one embodiment, functional aspects of the present invention may be centrally hosted from one or more web servers to web browsers located at a plurality of local or distributed workflow participant locations. Alternately, aspects of the present invention may be implemented according to a more dedicated/localized client-server architecture over a local or wide area network.
Example role types include a Customer User, an External Counsel (or agent) User, a Customer Client User, a Customer Client User with an anonymous log in, and an Inventor with an anonymous log in. In one embodiment, a Customer is a company who is using the system to store and manage their IP data. Preferably, where a Customer has subcontracted part of their service provision to an agent, the agent's users will still be Customer Users as they are essentially fulfilling the role of a Customer User.
In addition to a user ID/password, access to the system may be restricted at levels such as Menu level (e.g. create trademark—main screen, create trademark—based on etc.), and section of a page level (e.g. proprietor details on trademark not visible to External Counsel). While section of a page may be regarded at it's largest as a whole page, at it's smallest as a single data field or button, or somewhere between. The business users define the permissionable sections for each page.
A pragmatic approach may be taken as to whether it is best to create a complex permissioning scenario for a particular screen, or just create two or more screens. For example, for Trademarks, it may be simple to develop separate Trademark pages for Customer Users and External Counsel Users, than to create a complex permissioning model for a simple page.
External Counsel Users and Customer Client Users have the ability to see only the records for which their company has responsibility. A protocol may be followed that allows a user to view (read only) the diary of any other user from the same External Counsel organization and they may re-allocate tasks to other users in their organization.
The present invention assumes that people will attempt to hack the computer system or access areas outside their granted level of permission. To prevent this, security principles may be applied. For example, content for which a user is not permissioned may not be returned to the user from the server.
In another example, all permissionable actions (menus, pages, buttons, hyperlinks, etc.) will check (server side) before executing business logic that the user has permission to execute the action. This functionality will prevent hackers from guessing action calls, etc. Where appropriate, if the system detects any possible security issue, an e-mail may be sent to a system administrator. The activity may also be logged for further investigation.
User Trust Requirements relate to the business process necessary to ensure that the person who is being added to the system has been verified as a valid user of the system for the permissions granted to them. The general principle is that a user with the appropriate permissions may create other users of their own user type (e.g., Customer User, External Counsel User or Customer Client User, etc.).
External Counsel may have the ability to create and maintain their own users. In one embodiment, they will not have the ability to modify the definitions of the roles for which they are permissioned. A Creating User is defined as a user who is logged in and who is creating a new user.
In accordance with a preferred embodiment of the present invention different access rights are provided for different types of users. Table 1 contains example user types in accordance with the present invention. It is envisioned that an unlimited number of user types may be defined.
The Customer User will generally be an employee. Examples include a Counsel/Attorney/Paralegal or other administrative staff. Some companies may have outsourced aspects of the management of their IP or other legal work to External Counsel; hence it is possible that a Customer User is from an External Counsel.
External Counsel are those companies instructed to do something by the Customer User in relation to the registration, renewal, maintenance, etc. of one or more of the Customer's records. As a general principle, External Counsel should only be able to access records that are allocated to the company to whom the user belongs.
The Customer Client User represents the client of the Customer. This could be an employee of an operating company. Customer Client Users are generally interested in a subset of records that relate to their company only.
Prior to display, each page checks that the user has the necessary authority to access the main record being displayed. If the record belongs to the Customer Client to whom the user also belongs, the record should be displayed. The Client field on the main record identifies the Customer Client User.
Once an agent or client has been added to a particular record, a permission database is updated to reflect this automatically. Preferably, a user can add and remove rights to any particular record.
In a preferred embodiment of the present invention, a common menu is provided on each screen. The content of this menu will be specific to a role profile. Main Menu items not permissioned for a particular role are preferably de-activated, hidden, or greyed out. The Add Users and Maintain Roles permissions are maintained at the user level (on the user table).
Even if a role allocated to a user has been permissioned to add new users/maintain roles, the user setting will override this setting if there is a conflict. I.e., if the role allows access to the Add User capability, but the user account is flagged with the setting ‘Add New User’=No, the user will be prevented from accessing this capability.
By default, if there is not a specific grant of permission for a menu item against a role, the permission to access that menu item is assumed to be no. A check on each page will also check if the user's account suspended, flag is set to yes. If they are, the user should be shown the account suspended page and logged off the system. Suspended accounts will not be allowed to log onto the system.
Preferably, each web page sections. These sections may contain one or more data fields and/or buttons etc. The sections for a particular screen are defined in the Workflow Specification for that screen. As each page is processed, the permissions for each section are applied.
Table 2 contains example permissions in accordance with one embodiment of the present invention.
Permissions may be applied in an optimistic way. E.g., the user is allowed the maximum possible access (all permissions granted) unless a permission exists to restrict access.
To prevent users from seeing data that they are not authorized/required to see, the present invention may filter data for difference user categories such as those contained in Table 3.
Additional user types may be added to the system requiring some kind of vertical data filtering (e.g., inventors, patent committee members, etc.).
Prior to display, each page may check that the user has the necessary authority to access the main IP record being displayed. If the record belongs to the External Counsel to whom the user also belongs, the record should be displayed. If the record does not belong to External Counsel to whom the user belongs, the user will be directed to an error page.
In some circumstances, an External Counsel may access to other records related to their own (e.g., based on, basis for, priority, etc.). External Counsel may subcontract a piece of work to another External Counsel.
Prior to display, each page may check that the user has the necessary authority to access the main IP record being displayed. If record belongs to the Customer Client to whom the user also belongs, the record should be displayed. If the record does not belong to the Customer Client to whom the user belongs, the user will be directed to an error page. Certain users may update certain records in a particular territory.
Changes to the definition of a role may actioned the next time a user logs in (for permissions held at server or session level) or the next time a user tries to access a capability (for permissions that are dynamically derived from the database).
In one embodiment of the present invention, the “Create User” button creates the user according to the following process:
Example default values for user fields are listed in Table 5.
At step 44, the create user process is completed and the user returned to the user home page.
Preferably, criteria entered in more than one field are combined with a logical and. Wild cards are allowed. Names may be wild carded without the user knowing. External Counsel users may only find user details of that External Counsel's users. Customer Client users may only find details of that Customer Client's users.
The data of the original search should be preserved for the convenience of the user. If the user records are found at step 50, they should be displayed as a list below the search criteria and buttons, as illustrated generally by reference number 52, in
Table 7 defines example attributes for aspects of the user interface illustrated in
At step 58, the ‘Save’ Button saves the changes and returns the user to Step 2. The ‘Back’ Button returns the user to step 2. The ‘Cancel’ Button cancels any changes and re-presents the user's record. If the user chooses to ‘Delete’ a user, a follow-up process may be followed.
In one embodiment of the present invention, the ‘Save’ Button saves the changes and returns the user their home page. The ‘Cancel’ Button cancels any changes and returns the user to their home page.
The ‘Sign On’ Button proceeds the user to step 2. The ‘Forgotten Password’ Link redirects to a Forgotten Password Page.
At number 70, the second step of the user login workflow is user validation. The identification and password are checked against stored user information in the workflow tool. If the user identification (ID) exists and the password is incorrect, the following actions will be taken.
If the user's new <failed login attempts> counter is greater than the <system login attempts allowed> system parameter, the user is redirected to a page with the following text:
The page may have two buttons;
If the user ID is incorrect, the user is re-directed back to the login page with an error message at the top of the page.
If the User ID and Password are validated, and the user's IP address does not belong to the ‘blocked IP address’ table, then the user's<failed login attempts> counter shall be set to 0, and the user may progress to step 3.
At step 72, the user login workflow checks the terms and conditions of the user's account. If the user's account has its <terms and conditions signed> greater than or equal to the <current system terms and conditions>, the user may progress to step 4, referenced by numeral 76. If the user's account has its <terms and conditions signed> less than the <current system terms and conditions>, the user may be redirected or may progress to step 4.
Preferably, a page is displayed requiring the user to read the terms and conditions, and give notice of their acceptance.
The fourth step of the user login workflow is change password, illustrated as step 76. If the user's <change password on next login> is set to No, the user will proceed to Step 5, which is the user's system home page 80.
If the user's<change password on next login> is set to Yes, the system will prevent the example user interface illustrated as numeral 80 in
If the user presses the Change Password button, the system will check if the length of the New Password less than <system min password length> or the password does not contain at least one Alpha character (a-z,A-Z) and one number character (0-9), the system will re-display the page with an error message. If the Current Password does not match the password on the user's account, or the New Password does not match the re-entered password, the system will re-display the change password page with an error message, and increment the users <failed login attempts> by 1.
If the user's new <failed login attempts> counter is greater than the <system login attempts allowed> system parameter, an error page is displayed. If the Current Password matches the password on the account and the New Password and Re-entered password are the same (but different from the current password), and the new password length is greater than the <system min password length> and the new password contains at least one letter and number, the system will set the user's<change password on next login> to No and the user will progress to Step 5.
The fifth step of the user login workflow is a successful login, referenced generally as numeral 80. In this step, the system will record the user ID, date and time in the successful login table, record the new password in an encrypted format in the user table, and redirect the user to their system home page.
The ‘Save’ Button saves the changes to the role profile and returns the user to step 1. The ‘Cancel’ Button cancels all changes and returns the user to step 1. The ‘Delete’ Button only appears if the number of users for this role’ dialogue. If they confirm they are sure, the role is deleted.
The ‘Copy’ Button will check that a role name has been entered and that it is unique. If both of these conditions are satisfied, a new role is created copying all of the permissions of the original role. There is no link between the new and original roles, unless the user observes some kind of naming convention e.g.
On completion of the create process, the user is returned to the Step 2 Maintain Role screen with the new role being the focus.
Tables 13 and 14 contain example menu level permissions and roles.
In one aspect of the present invention, a process is defined in which third parties update information on the collaborative legal workflow tool. Third parties are presented with the same collaborative legal workflow product. One difference may be that the permissioning on the screens will vary, as defined by business requirements. There are different types of permissioning that may be applied. For example, certain screens may not be available to certain third parties and/or third party users, and certain fields may be set to ‘Read Only’ or ‘No Execute’.
Third party subject areas and functionality in accordance with the present invention include, but is not limited to, trademark applications, trademark searches, conflicts, organizations, time recording, billing, invoicing, agreements, copyrights, domain names, patents, maintenance screen (e.g., brands and marks, territories, organizations, etc.), reporting and the implementation of tasks for third party diaries.
Third party law firms may see records where they have been instructed as an agent. This rule may apply where law firms are browsing through related records; i.e., they may only see related records where they are representing the Customer.
When a trademark is registered, the Registry Office may insist that a trademark is associated with other registered trademarks. This typically means that the same company may own the associated trademarks. However, certain territories do not necessarily associate registrations. Therefore, if a law firm operates in a territory where associations do not apply, then the “associations” drop window option should be set to ‘No Execute’. Law firms may be able to use a diary to raise ad hoc tasks for Customers. In addition to this, law firms may record event history. Law Firms may also receive tasks through the diary.
When a third party wishes to click through an underlying record, they should be able to click through to conflicts (read only) and trademark records where they are representing the customer, and all organizational records (read only). Third parties may not be able to click through invoices, agreements, copyrights, domain names and maintenance functions. Preferably, the screen design clearly shows the user what areas are read only. For the third party interfaces, “create” and “admin” functionality should be disabled.
It is understood that if the security privileges for these fields are set to “Read Only,” a user would be unable to modify any information. Additionally, the “charges” child window option should be set to ‘No Execute’. The save, delete, edit and law buttons for the following child windows should be set to ‘No Execute’: based on, basis for, conv.priority, renewal, use/tax, certificates, image, verification and internationals. It is also understood that the user interface can be modified to manage a variety of intellectual property matters, including patents, financial invoicing, trademarks, conflicts and agreements.
While the best mode for carrying out the invention has been described in detail, those familiar with the art to which this invention relates will recognize various alternative designs and embodiments for practicing the invention as defined by the following claims.
This application is a continuation of application Ser. No. 10/441,941, filed May 20, 2003, which claims the benefit of U.S. Provisional Application No. 60/381,841, filed May 20, 2002, the contents of each of which are hereby incorporated by reference in their entirety.
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Number | Date | Country | |
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20110252333 A1 | Oct 2011 | US |
Number | Date | Country | |
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60381841 | May 2002 | US |
Number | Date | Country | |
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Parent | 10441941 | May 2003 | US |
Child | 13166040 | US |