The present invention relates to a system for dialing from internet extension to conventional extension, and more particularly to a system by using a VoIP gateway or an IP auto attendant to interpret SIP messages and convert into DTMF (Dual-tone multi-frequency) signals for being read by a Private Branch Exchange (PBX).
VoIP (Voice over Internet Protocol) is one of the popular communication technologies. In VoIP, SIP (Session Initiation Protocol) defined by IETF is the most widely used protocol because of its simple structure, expandability and easy operation.
In a conventional telephone system, the number of extensions is limited by the capacity of the Private Branch Exchange. A Private Branch Exchange with more capacity will have a higher price. Therefore it is often to combine an Internet telephone system into a conventional telephone system for increasing the extensions and for upgrading into an IP telephone system so as to provide a more flexible expandability for extensions.
A dialing from an Internet extension 10 to a conventional extension 30 has to dial the telephone number of the Private Branch Exchange 3 first so as to pass through SIP proxy server 1, gateway 2, Private Branch Exchange 3, and then answered by the auto attendant 4 for providing a voice guidance, thereafter dial the number 30 of the conventional extension 30 so that a connection between the Private Branch Exchange 3 and the conventional extension 30 is established, as shown by the bold solid arrow lines in
The dialing described above has to dial the telephone number of the Private Branch Exchange 3 first and then directed by a voice guidance, it is not convenient.
The object of the present invention is to provide a system in IP telephone system for dialing from an Internet extension to a conventional extension by dialing directly the telephone number of the conventional extension without dialing a telephone number of the Private Branch Exchange and without voice guidance.
The system for dialing from internet extension to conventional extension according to the present invention comprises:
an upper SIP proxy server;
a first lower SIP proxy server having a first switchboard telephone number and being connected with an Internet extension by Internet;
a second lower SIP proxy server having a second switchboard telephone number and being connected with a VoIP gateway by Internet;
the upper SIP proxy server is connected with the first lower SIP proxy server and the second lower SIP proxy server by Internet;
a Private Branch Exchange is connected with a conventional extension, the VoIP gateway by conventional telephone lines;
when dialing from the Internet extension to the conventional extension, just dial the second switchboard telephone number followed by a “-” and then a telephone number of the conventional extension, it is not necessary to dial a telephone number of the Private Branch Exchange, and no voice guidance is needed.
The VoIP gateway has a telephone port and an Internet port, the telephone port has an FXO interface for being connected with an FXS interface of the Private Branch Exchange; the Internet port being connected with the second lower SIP proxy server by Internet.
The VoIP gateway can be replaced by an IP auto attendant. The IP auto attendant is a computer-telephone integration system comprised of a computer, a Network interface controller and a telephone voice card, and an application program is designed for controlling.
A message is the basic unit for SIP to set up a speech communication. The message can be classified into “request” message and “response” message. A “request” is an SIP message from a client to a server to express the purpose of the client; while a “response” is an SIP message from a server to a client to answer the request from the client.
SIP request messages used in the present invention are shown in table 1 as below.
SIP response messages used in the present invention are shown in table 2 as below.
Referring to
Thereafter the user dials the telephone number 30 of the conventional extension 30 directly to the auto attendant 4; the auto attendant 4 sends the telephone number 30 of the conventional extension 30 to the Private Branch Exchange 3 by message Forward 30; the Private Branch Exchange 3 issues RING-IN message to the conventional extension 30 and causes the conventional extension 30 to ring, then offhooked by someone and issuing OFFHOOK message to the Private Branch Exchange 3; and then a speech communication is conducted; the auto attendant 4 also issues ONHOOK message to the Private Branch Exchange 3 to end up the voice guidance. Once the conventional extension 30 hangs up the phone, the conventional extension 30 issues ONHOOK message to the gateway 2; the gateway 2 issues BYE 10@ . . . for passing through SIP proxy server 1 to the Internet extension 10, then the Internet extension 10 issues 200 OK message to the gateway 2 to end up the communication.
The present invention is limited in the function for dialing from internet extension to conventional extension. The concept of U.S. patent application Ser. No. 12/585,905 is the basic of the present application.
Referring to
A dialing from the Internet extension 10 to the conventional extension 30 will pass through the SIP proxy server 1, the VoIP gateway 7, the Private Branch Exchange 3 directly to the conventional extension 30, as shown by the bold solid arrow lines in
Referring to
The VoIP gateway 7 is a device between conventional PSTN telephone and IP Internet. It has an Internet port and a telephone port, RJ-45 port is usually used for the Internet port, while RJ-11 port is used for the telephone port. RJ-11 port has two specifications of FXS (Foreign exchange station) and FXO (Foreign exchange office). The present invention uses the Tenor AS Series gateway of QUINTUM, which has both the FXS and FXO specifications.
If the VoIP gateway 7 is to connect with FXO port of the Private Branch Exchange 3, then an FXS gateway has to be used; if the VoIP gateway 7 is to connect with FXS port of the Private Branch Exchange 3, then an FXO gateway has to be used. The present invention uses a VoIP gateway 7 having FXO port for being connected with FXS port of the Private Branch Exchange 3.
The present invention is limited in the function for dialing from internet extension to conventional extension.
The VoIP gateway 7 has to set up parameters at the beginning as below:
When Internet extension 10 or Internet extension 20 (referring to
Referring to
If the dialing number is a conventional extension number, then the SIP proxy server 1 will issue INVITE message to the VoIP gateway 7 (step 3). When the VoIP gateway 7 receives the message from the Internet port, an OFFHOOK message will be issued through the telephone port, and then the dialing number will be converted into DTMF signals for sending out through the telephone port (step 4), thereafter finish ringing, offhook, communication, onhook procedures (step 5), and then end up the communication (step 6).
Description of the IP Auto Attendant
The VoIP gateway 7 can be replaced by the IP auto attendant. IP auto attendant is a computer-telephone integration system (CTI) comprised of a computer, an network interface controller and a telephone voice card (EVS (Electronic Voice Services) Dialogic D/4PCI-UFW). The telephone voice card is an interface card used for processing the voice on the telephone, having functions of OFFHOOK, ONHOOK, DTMF, Busy Tone, Disconnected Tone, Flash, etc. The IP auto attendant connects to the Internet through the network interface controller for sending or receiving Internet packets, including SIP messages and RTP voice packets of VoIP. The IP auto attendant connects to the conventional telephone network (PSTN) through the telephone voice card for detecting or issuing SS7 (Signaling System No. 7) messages and voice signals. An application program can be designed for the IP auto attendant to control the API (Application Programming Interface) of the network interface controller and the telephone voice card so as to achieve integration function for the Internet and telephone.
As to the function design thereof, as shown in
The IP auto attendant has the function to process Internet telephone and conventional telephone, so it can provide four aspects for communication: 1. dialing between the Internet extensions; 2. dialing between the conventional telephones; 3. dialing from Internet extension to conventional extension; 4. dialing from conventional extension to Internet extension.
The present invention only adopts the third aspect of dialing from Internet extension to conventional extension. When Internet extension 10 or Internet extension 20 (referring to
Dialing from Internet Extension of Other SIP Proxy Server to Conventional Extension According to the Present Invention
Referring to
The user picks up telephone at the Internet extension 20 and dials 0227712171-30, it means that the user wants to dial the conventional extension 30 under the SIP proxy server 1 (with telephone number 0227712171), so the Internet extension 20 issues INVITE message to the SIP proxy server 8. The SIP proxy server 8 knows that the dialing belongs to the SIP proxy server 1, so transmits the message packet to an upper SIP proxy server 6 of Taipei Education Bureau, and changes the parameter of “From” in the INVITE packet from “20” to “0227710888-20”, it means that the call is from the Internet extension 20 under the switchboard telephone number 0227710888. SIP proxy server 6 determines a route by the telephone number and sends the packet to the SIP proxy server 1. After the SIP proxy server 1 receives the packet, it determines that the dialing is to the conventional extension 30, and changes the dialing number from “0227712171-30” to “30”, and transmits to the VoIP gateway 7. Thereafter the flow chart is the same as that of dialing from Internet extension to conventional extension according to U.S. patent application Ser. No. 12/585,905, the only difference is that the SIP proxy server 1 has to process the number 022771271 in receiving or transmitting packet. When the SIP proxy server 1 receives packet from the SIP proxy server 6, the “0227712171-” part of the dialing number has to be deleted and then sent to the VoIP gateway 7; when the SIP proxy server 1 receives packet from the VoIP gateway 7, the “0227712171-” has to be added into the dialing number.
The scope of the present invention depends upon the following claims, and is not limited by the above embodiments.
Number | Date | Country | Kind |
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98122179 A | Jul 2009 | TW | national |
The present application is a divisional application of U.S. patent application Ser. No. 12/585,905 for claim 6 thereof, and claims the original priority date Jul. 1, 2009 of Taiwan Application No. 098122179.
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Number | Date | Country | |
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Parent | 12585905 | Sep 2009 | US |
Child | 13920556 | US |