Claims
- 1. A method for creating a customer profile from customer information stored in at least one database, said customer information comprising at least one attribute, said method comprising:
receiving as input said customer information; segmenting said customer information into at least one of a plurality of groups, said segmenting based upon a value for said at least one attribute; defining at least one of a plurality of profiles; wherein said at least one profile comprises at least one of said groups; and analyzing said customer information using said customer profile.
- 2. The method of claim 1 wherein said segmenting further comprises:
defining each group in said at least one of a plurality of groups; assigning said customers into said at least one of a plurality of groups based upon said value of said attribute for said customer; wherein said partitioning assigns each customer to at most one group.
- 3. The method of claim 2 wherein said segmenting further comprises: specifying at least one of a plurality of expressions; said expressions evaluating to said value.
- 4. The method of claim 3 wherein said expression further comprises a plurality of said attributes, said attributes combinable based upon at least one of a plurality of operators.
- 5. The method of claim 4 wherein said at least one operator includes arithmetic operators and logical operators.
- 6. The method of claim 3 wherein said segmenting further comprises: mapping the values produced by said at least one of a plurality of expressions to at least one of a plurality of segmentation code values.
- 7. The method of claim 6 wherein said mapping further comprises: assigning numeric values to particular ones of said plurality of segmentation code values.
- 8. The method of claim 6 wherein said mapping further comprises: assigning enumerative values to particular ones of said plurality of segmentation code values.
- 9. The method of claim 6 wherein said mapping further comprises: mapping a range of expression values to said at least one segmentation code value.
- 10. The method of claim 1 wherein said at least one attribute includes age and income.
CROSS-REFERENCES TO RELATED APPLICATIONS
[0001] This application claims priority from the following U.S. Provisional Patent Application, the disclosure of which, including all appendices and all attached documents, is incorporated by reference in its entirety for all purposes:
[0002] U.S. Provisional Patent Application Serial No. 60/125,721 Li-Wen Chen entitled, “METHOD AND APPARATUS FOR PERFORMING CUSTOMER BEHAVIOR ASSOCIATION ANALYSIS,” (Attorney Docket Number 19608-000400US) filed Mar. 23, 1999.
Provisional Applications (1)
|
Number |
Date |
Country |
|
60125721 |
Mar 1999 |
US |
Continuations (1)
|
Number |
Date |
Country |
Parent |
09532366 |
Mar 2000 |
US |
Child |
10764644 |
Jan 2004 |
US |