Claims
- 1. A method for determining a set of performance measurements for interconnection of a competitive local exchange carrier to an incumbent local exchange carrier's network, comprising:defining a first performance measurement that measures timeliness of the incumbent local exchange carrier's response to a first request from the competitive local exchange carrier, the first performance measurement based on a first set of data provided by the incumbent local exchange carrier; collecting the first set of data from a first process of the incumbent local exchange carrier; using the first set of data to determine the first performance measurement; and providing the first performance measurement to the competitive local exchange carrier.
- 2. The method of claim 1, further comprising:defining a second performance measurement that measures accuracy of the incumbent local exchange carrier's response to a second request from the competitive local exchange carrier, the second performance measurement based on a second set of data provided by the incumbent local exchange carrier; collecting the second set of data from a second process of the incumbent local exchange carrier; using the second set of data to determine the second performance measurement; and providing the second performance measurement to the competitive local exchange carrier.
- 3. The method of claim 2, wherein the second process is a collocation process.
- 4. The method of claim 1, wherein providing the first performance measurement to the competitive local exchange carrier comprises providing a performance report via a network.
- 5. The method of claim 1, further comprising:providing the first set of data to the competitive local exchange carrier.
- 6. The method of claim 1, wherein the first process is a provisioning process.
- 7. A method for determining a performance measurement, comprising:defining the performance measurement for an interconnection provided by a local exchange carrier, the performance measurement relating to a service provided by the local exchange carrier to a competitive local exchange carrier; defining the performance data needed to determine the performance measurement for the local exchange carrier and the competitive local exchange carrier; obtaining the performance data from a process of the local exchange carrier; and using the performance data to determine the performance measurement for the local exchange carrier and the performance measurement for the competitive local exchange carrier; so that the performance measurement for the local exchange carrier can be compared to the performance measurement for the competitive local exchange carrier.
- 8. The method of claim 7, further comprising:defining a dimension corresponding to the performance measurement.
- 9. The method of claim 8, wherein the dimension is based upon a product or service provided by the local exchange carrier.
- 10. The method of claim 7, wherein obtaining the performance data from a process of the local exchange carrier comprises obtaining the performance data from an ordering process.
- 11. The method of claim 7, wherein obtaining the performance data from a process of the local exchange carrier comprises obtaining the performance data from a maintenance and repair process.
- 12. The method of claim 7, further comprising:providing a performance report that includes the performance data to the competitive local exchange carrier.
- 13. A method for creating a performance report that provides information about an interconnection provided by a local exchange carrier, comprising:defining a performance measurement based on performance data from a process of the local exchange carrier for the interconnection; defining a dimension for the performance measurement; obtaining the performance data corresponding to the performance measurement and the dimension; and using the performance data to create the performance report.
- 14. The method of claim 13, wherein the dimension is based upon geography.
- 15. The method of claim 13, wherein the performance measurement is related to timeliness.
- 16. The method of claim 13, wherein the performance measurement is related to accuracy.
- 17. The method of claim 13, wherein the performance measurement included in the performance report relates to all competitive local exchange carriers served by the local exchange carrier.
- 18. The method of claim 13, wherein the performance report compares the performance measurement for the local exchange carrier to the performance measurement for a competitive local exchange carrier.
- 19. The method of claim 13, wherein the process is an emergency process.
- 20. The method of claim 13, wherein the process is a billing process.
RELATED APPLICATION
This U.S. patent application claims priority to U.S. Provisional Patent Application Ser. No. 60/164,682 entitled “A System and Method for Collecting and Analyzing Performance Measurements for Telecommunications Systems,” filed Nov. 10, 1999 which is incorporated herein by reference. The present application and the related U.S. provisional patent application are commonly assigned to BellSouth Intellectual Property Corporation.
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