The systems and methods described herein generally pertain to the field of media advertising. More particularly, these systems and methods pertain to an interactive application for creating an accountable advertising environment wherein data associated with advertisement content is regulated and utilized to drive actionable sales across multiple media platforms.
Traditional approaches to purchasing TV advertisement are under close scrutiny due to a dramatic increase in the number of television channels across a variety of media platforms. This expansion in channel capacities are forcing advertisers to become more creative in blending advertising campaigns across multiple platforms. The complex nature of today's media campaigns makes it difficult to eliminate ineffectual spending on advertising. As such, with the adoption of interactive elements on television and blended media campaigns on the rise, there is a need to capture reactions of consumers to television programs and turn them into actionable sales across a variety of media platforms.
The systems and methods described herein include, among other things, a system that allows a consumer to bookmark or track an advertisement for a product delivered from a media platform, such as a television. In particular, a response by the consumer to the advertisement is captured by an equipment, for example, a set-top box, coupled to the consumer's television set. The equipment then forwards the consumer response to a portal, on which the consumer is able to execute a purchase-related activity associated with the product of the advertisement. The portal may be provided in the form of a website, herein referred to as a “web portal.” However, other platforms, such as a television, may be used to provide the portal to the consumer. An analysis application is additionally provided by the system to store and manage a trigger that correlates data associated with the consumer response to data associated with the purchase-related activity. Furthermore, the system includes a server configured to display multiple triggers from which the consumer is able to track the selected advertisement. In certain implementations, the server displays the multiple triggers from the same web portal on which the consumer executed the purchase-related activity.
In certain embodiments, the purchase-related activity may also be performed by the consumer from a website accessible from the web portal. Exemplary purchase-related activities include data retrieval, data review, data cataloging, data deletion, purchase execution, and media content download by the consumer via at least one of the web portal and the website.
In one embodiment, the website may be provided by a retailer sponsoring the advertisement or selected by the consumer for incorporation into the website. In certain instances, the consumer opts to receive, via the web portal, additional advertisements for a product similar to or same as the advertised product. The consumer is able to adjust, from the web portal, the frequency and type of the opt-in advertisements he or she receives. The consumer is also able to entirely opt out the advertisements. In certain instances, a retailer may offer a discount incentive, send a reminder, or present a targeted advertisement to the consumer, via at least one of the web portal, the website, the equipment, and a mailing address of the consumer.
In one embodiment, communication between the analysis application and at least one of the consumer, the retailer and a media provider is enabled via at least one of the equipment, the web portal and the merchant website. The media provider may be a cable company, a telephone company (TELCO), a Regional Bell Operating company (RBOC), a digital broadcast station, an over-builder, or a direct broadcast satellite company. This two-way communication assists the analysis application in capturing the consumer response data as well as the data associated with the purchase-related activity.
In one embodiment, the interactive environment includes a head-end processor in communication with the equipment, such as a set-top box, in order to receive the data associated with the consumer response and forward the data to the analysis application for advertisement accountability determination.
In one embodiment, the trigger is first embedded in the advertisement content delivered to the consumer. Upon the consumer responding to the advertisement, the trigger captures the data associated with the consumer response and is forwarded, via the analysis application, to the web portal or the merchant website for incorporation into a link. Subsequently, when the consumer executes a purchase order via an activation of the link, the trigger captures sales data generated from the executed purchase order. The purchase order may be executed based on the consumer downloading music, video or textual content from the web portal or the website. The resulting executed trigger, which includes both the consumer response data and the sales data, is transmitted to the analysis application for determining a measure of success of the advertisement. More specifically, the data related to the consumer response is adapted to reveal at least one of time of the consumer response, origin of the consumer response, and demographic information of the consumer. The sales data is adapted to reveal at least one of time, price point and location of the purchase order.
In one embodiment, the analysis application uses the trigger to track online content download by the consumer as well as bandwidth associated with the download. Consequently, the tracked information may be used by a provider of the website to provision bandwidth for future downloads as well as charge appropriate fees for the future downloads. In addition, a decision of the consumer opting into an advertisement through the web portal may be captured by the trigger and communicated to the analysis application for advertisement accountability analysis.
In one embodiment, the trigger is encrypted by the analysis application to conceal placement information of the advertisement which includes at least one of time of the consumer response, origin of the consumer response, and demographic information of the consumer. The encrypted trigger may be decrypted inside of the analysis application for allowing the advertisement placement information to be matched to the purchase-related data, wherefrom a measure of accountability of the advertisement is determined. Subsequently, the trigger is accessible by at least one of the media provider, the retailer, and an advertiser for refining a strategy associated with advertising in a media advertising space. Exemplary media advertising spaces include a television space, the Internet space, a billboard space, a publishing space, and a direct mailing space.
In one embodiment, the analysis application further includes an advertisement search engine that is adapted to provide one or more retailer websites based on a search term supplied to the search engine. The one or more websites are ranked according to information revealed by the triggers corresponding to purchase orders executed from the respective websites.
According to another aspect of the invention, a web-based application is provided to track performance of interactive advertisements. The application includes a first interface for receiving response data by a consumer based on the consumer responding to an advertisement in an interactive environment. The application also includes a second interface for communicating with a web portal that allows the consumer to perform a purchase-related activity associated with a product of the advertisement. In addition, the application includes a data library for storing a trigger that associates the consumer response data to data generated from the purchase-related activity, wherein the trigger provides a user of the application a degree of accountability for the advertisement. The user may be a cable company, a media outlet, a direct mail company, an advertiser, a billboard company, a publishing company, a catalog company, or a retailer.
In one embodiment, the trigger, stored in an opt-in portion of the data library, reveals an identity of the consumer when accessed by the user, and the access is permitted based on the consumer opting to receive, via at least one of the interactive environment, the web portal, and a mailing address of the consumer, advertisements for a product similar to or same as the advertised product.
In one embodiment, the first interface of the application is able to communicate with one or more consumers via multiple nodes, where each node is linked to at least a subset of the consumers, and the consumers tend to be non-identifiable to the user. In addition, the second interface is able to communicate to one or more users via multiple servers, where each server is linked to at least a subset of the users, and the users access the trigger according to permission levels assigned to respective ones of the servers. The second interface may be used to communicate a return-on-investment report to the user for refining a current or a future advertisement strategy, where such report is generated from information revealed in the trigger.
In one embodiment, the data associated with the purchase-related activity is generated based on the consumer selecting, from the web portal, one or more options for tracking at least one of historical consumer spending, consumer web portal usage, a consumer download, an executed transaction, and a shipping notice, where the shipping notice may be tracked by the application through web-based integration with a shipping company. In addition, the consumer may select settings on the web portal for storing consumer credit card and billing information, triggering an automatic purchase of the advertised product, generating automatic email notifications, maintaining updates for the application, and enforcing parental controls over at least one of the purchase-related activity, content download, and content viewing.
In one embodiment, the trigger stored in the data library of the application reveals an identity of the consumer. In addition, the trigger may be used to calculate a length of time from the consumer responding to the advertisement to the consumer purchasing the product. The trigger may also be used to provide a comparison of sales resulted from advertisements delivered to the consumer via the direct mailing address, the interactive television environment, and the web portal.
In one embodiment, a recommendation engine is provided for recommending at least one media campaign to the user based on searching the data library using a targeting goal, where the targeting goal is one of a consumer identity, a geographical profile, a demographic profile, and a sales profile. The application also includes a consumer access control feature that allows the consumer response data to be communicated to the web portal only after content associated with the advertisement is compared to at least one of a rating, a password, and pre-selected content. In addition, multiple passwords may be assigned to multiple web portal login accounts, where, upon a consumer logging into the web portal using one of the passwords, the consumer is able to control the other accounts. Moreover, in the event of the advertisement being assigned a wrong airing time or location, the application is adapted to perform at least one of preventing transmission of content between a television server and an automatic scheduling system and preventing a transmission of billing data to a subscriber of the application.
These and other features and advantages will be more fully understood by the following illustrative description with reference to the appended drawings, in which like elements are labeled with like reference designations, and in which the drawings may not be drawn to scale.
The invention, in various embodiments, provides, among other things, systems and methods for creating and enforcing accountability in interactive media advertising through active monitoring of media advertisement data associated with an array of media sources and across various platforms. The following detailed description of the invention refers to the accompanying drawings. The following detailed description does not limit the invention, and the various embodiments set out below and depicted in the figures are merely provided for the purposes of illustrating certain embodiments of these systems and methods and for describing examples of such systems and methods. However, it will be apparent to those of skill in the art that the systems and methods described herein may, in certain forms, be employed in cable, network and satellite radio programming and other applications. Thus, the scope of the invention is at least the scope defined by the appended claims and equivalents.
The media advertising application 102 subsequently communicates the processed consumer response data to a web portal 110 that allows the consumer to purchase the advertised product from a shopping region 112 of the web portal 110 or from a merchant website 114 accessible from the web portal 110. In certain examples, information related to advertisement content is generated from a consumer performing, via at least one of the shopping region 112 and the merchant website 114, purchase-related activities associated with the product. Exemplary purchase-related activities include data retrieval, data review, data cataloging, data deletion, purchase execution, in-store product reservation and media content download. In certain arrangements, the web portal 110 is owned by a media provider. In other arrangements, the web portal 110 is a part of the media advertising application 102, but may be hosted by a media delivery company. In addition, the merchant website 114 may be owned by a retailer whose advertisement tends to generate revenue for a media delivery company with whom the advertisement is placed. The merchant website 114 may also be pre-selected by a consumer to be linked to his or her web portal 110. Exemplary retailers include Fortune 1000 companies, small or medium-size companies, or online-shopping businesses offering goods or services that can be bought, sold, downloaded, or otherwise reserved through digital television. In certain examples, information related to advertisement content is exchanged between the media advertising application 102 and a provider 116 of the advertisement, such as an advertisement agency.
Aggregate data collected from the variety of media sources described above is stored in the media advertising application 102 and is used to produce return-on-investment (ROI) analysis for interactive advertisements delivered within the interactive advertising system 100. The resulting ROI analysis tends to reveal a measure of accountability or success for each advertisement based on correlations formed between consumer response and subsequent online purchases. In addition, subscribers of the application 102 are able to use the advertisement ROI analysis to perform at least one of media campaign optimization, consumer demographics selection, media outlet determination, media buying negotiation, predictive campaign planning, and ranking of media buyer and content effectiveness. Typically, subscribers of the application 102 are the same media sources from which the data related to advertisement content is collected in the first place to generate the ROI analysis. Thus, the media advertising application 102 is able to maintain a self-optimizing system that drives accountable sales across both television and the Internet based on a continuous circulation and refinement of data throughout the entire system.
In an exemplary implementation, data communication in the interactive advertising environment 100 of
In addition, the trigger may be used by a host of the web portal 110 or a provider of media content to provision optimal bandwidth associated with content download through the web portal 110 or a retailer website 114. Downloadable products include, for example, video, music, or textual content. Furthermore, a host of the web portal 110 may charge a provider of the content additional fees depending on the size of the download or royalty payment generated from the download. In general, however, products for sale from a web portal 110 or a merchant website 114 are not limited to downloadable content. Products may be services or merchandise from a variety of categories such as grocery, clothing, pet food and children's toys.
In certain implementations, a trigger that circulates through the system is encrypted so as to prevent unauthorized individuals or companies from determining advertisement accountability using media placement information revealed in the trigger. Exemplary media placement information includes a specific time, day and origin of the advertisement. Hence, in a preferred implementation, a trigger is encrypted by the media advertising application 102, for example, after the trigger is transmitted from the head-end processor 108 and before it is forwarded to the web portal 110. More specifically, encryption is accomplished by removing an identity-revealing portion of the metadata associated with advertisement video content after the content is converted to a trigger for ingestion into the media advertising application 102. The identity-revealing portion tends to identify at least one of a time, day and origin of the advertisement content. In certain practices, association of consumer demographics data to online sales data is only made within the media advertising application 102. Therefore, when a consumer purchases a product from the web portal 110, the executed trigger is adapted to conceal its media placement information until the trigger is transported to the media advertising application 102 for processing. A key to decrypt the encrypted trigger is stored only within the media advertising application 102 and cannot be readily found on the Internet. The media advertising application 102 thus serves as a bridge between the consumers and the media providers for matching advertisement responses to information such as online sales figures, catalog sales orders, fulfillment data, telemarketing call results, and other electronic financial information related to the advertisement. If a subscriber of the application is behind on paying his or her subscription fee, the application 102 is able to prevent the subscriber from determining accountability for a particular advertisement that is of interest to the subscriber. The complete consumer response, advertisement and sales information is only revealed to the subscriber from a secured source, such as in a password-protected ROI analysis report, after the application 102 validates the subscriber's account and standing.
Various components of the interactive media advertising environment 100 of
In certain implementations, the media advertising application 102 also includes a user interface 212 that allows an authorized user to drill down into the application 102 to obtain customized ROI analysis data that tracks advertisement performance at any user-specifiable detail. In certain implementations, the application 102 includes a media transaction manger 214 that provides automated media buying and account management services to a user of the application 102. The media transaction manager 214 allows the user to transact media purchases, manage accounts related to media purchases, and track media delivery generated from media purchases. In certain examples, media purchases are made based on commercial schedules and outlets recommended by the media-planning recommendation engine 206. This media transaction manager 214 may be coupled to an automation scheduling system 216 of the application 102 to schedule an airing of purchased program content at a specific time and from specific media outlets, as agreed upon by terms of the purchase. Details regarding the automation scheduling system 216 are described below.
As shown in
In certain implementations, the households identified in the opt-in database 208 correlates to opt-in members of their respective media campaigns. The opt-in respondents are classified as those who requested a specific action regarding a product via, for example, a phone, a remote control or the web portal 110. Explicit opt-in requests may also be made through mailing list submissions or during product purchases. However, the respondents may select a ‘mass media only’ option with their responses so that these respondents cannot be identified for direct media targeting.
Advertisement data pertaining to specific media campaigns may also be organized into their individual folders 404 and archived in the opt-in database 208 of the data library 206. The advertisement data can be obtained by the application 102 through a server 304 connection to a provider of the advertisement 116, as depicted in
With reference to
In certain implementations, customized ROI analysis reports may be provided to a user of the media advertising application 102 via an interface 212 of the application 102, such as the interface shown in
In certain implementations, the media advertising application 102 is able to coordinate the airing of advertisement content purchased through the application 102 using an automation scheduling system, such as the automation scheduling system 216 shown in
In certain implementations, triggers related to certain transactions are presented to the consumer for review from the web portal 110. Each trigger typically includes products sales information generated from a “click-through” consumer response to an interactive advertisement. In particular, executed trigger data presented to a consumer may be a date on which the consumer responded to an advertisement, a date of execution of the subsequent purchase, a price point of the product purchased, shipping information of the purchased product, and a description of goods or services. In certain implementations, executed triggers are presented to the consumer from a dashboard 610 of the web portal 110 upon the consumer logging into the web portal 110. The consumer is able to sort, filter and rank current and historical executed triggers according to a selectable criterion such as a date of purchase or a product name.
In certain implementations, the web portal 110 includes a variety of settings 612 that let the consumer customize his or her web portal environment. For example, some of the settings 612 are selectable by the consumer to execute automatic transactions upon a confirmation of product availability. Some of the settings 612 allow the consumer to specify automatic email delivery notifying him or her triggers for executed transactions or pending transactions or to track total historical spending across the entire web portal 110. Some settings 612 allow the consumer to enforce parental control over certain portions of the web portal 110 or retailer websites 114 such that a minor is guarded from making unauthorized purchases or downloading illegal content from the web. Parental control over advertisement content will be described below in more detail. In addition, certain settings 612 permit the web portal 110 to set up different profiles for different members of the consumer household in order to provide individualized shopping experience to each of the household members. Certain settings 612 are selectable by the consumer to save his or her information, such as a mailing address, to the system so that this information may be used to perform future targeted advertising, such as sending advertisements of potential interest to the consumer via his or her web portal, television set, or mailing address. Details regarding this opt-in approach to advertising will be described below. Settings 612 of the web portal 110 also permit the consumer to track product shipping notices through web-based integration 614 with shipping companies such as FedEx and UPS. Moreover, certain settings 612 of the web portal 610 are selectable by the consumer to schedule system maintenance updates, create a wallet for storing credit card and billing information, and opt into or opt out of selected advertisements. In some examples, settings 612 chosen by the consumer are transferable to another web portal 110 if the consumer moves to a different city or state.
In one embodiment of an opt-in setting 616 of the web portal 110, a consumer is able to opt into advertisements offered by certain product lines or companies from his or her online web portal account. These advertisements may be interactive television advertisements, interne advertisements, or direct mailing advertisements, in which case the consumer is likely to provide a mailing address to receive such advertisements. In addition, the consumer is able to specify a general product category he or she wants to receive advertisements from. The consumer is also able to change his or her selection for specific product or company advertisements from either the web portal 110 or the individual retailer websites 114. Moreover, the consumer is able to de-select commercials offered by a product line or a product company. Hence, consumer choices are preserved and promoted which results in increased overall advertising efficiency in the form of optimized advertising campaigns and bandwidth savings. For those consumers who are opting into an online or direct mail advertisement due to a lack of television advertisement options, the media advertising application 102 is configured to recognize such condition and is adapted to notify those service providers closest to the consumer in order to remedy the situation. This functionality allows the application 102 to build its opt-in database 208 while providing value to cable and satellite providers. For those consumers who choose not to opt into an advertisement or having just opted out of an advertisement, the consumers are still able to be targeted with advertisements, but based on demographics information obtained at a mass-media node level 310 instead of at an individual consumer level. Hence, the advertisers are adapted to gain advertising efficiency through blended media campaigns and judicious allocation of spending dollars that target interested consumers as opposed to passive viewers.
In one embodiment of a consumer control setting 618 described above, a consumer is able to enact security features to prevent another consumer from accessing certain media content within television and Internet environment. For example, parents are allowed to control what children view through the web portal 110 by setting security levels or blocking certain questionable websites. In addition, adults are able to choose one or more settings of the web portal to pre-select commercials that are displayable to children. More specifically, parents are able to monitor children's interactions with certain television advertisements through the usage of a V-chip that blocks the display of television programming based upon its rating. Hence, parents are able to make use of a V-chip to block inappropriate interactive television commercials broadcast on adult programs and other premium cable and satellite channels. This may be accomplished by assigning different passwords for accessing a set-top box to different members of the household in order to distinguish the household members. This may also be accomplished by assigning and registering different set-top boxes 106 to different members of the household. Consequently, each member is provided with his or her own password to access his or her own web portal 110. If a member of the household is a child, then the child's parents, who have a master login account, is able to “child-proof” the child's web portal 110 by, for example, blocking inappropriate product selections from entering their child's web portal 110 or pre-approving websites for their child to gain access to and receive promotions from. Content selection by the parents may be based on FCC television content ratings, third-party education rankings, or rankings provided by the advertisement search engine 202 of the media advertising application 102. Moreover, in certain implementations, the media advertising application 102 is able to install additional password controls over shows with adult content in the event that the child is able to bypass the V-chip protection. For example, a password may be prompted if commercial content having a higher than recommended FCC rating is selected by the viewer for uploading to the web portal 110.
The mass storage 708 may include one or more magnetic disk or tape drives or optical disk drives, for storing data and instructions for use by the CPU. At least one component of the mass storage system 708, preferably in the form of a disk drive or tape drive, stores the databases used for processing the functions of the media advertising application of the invention. The mass storage system 706 may also include one or more drives for various portable media, such as a floppy disk, a compact disc read only memory (CD-ROM), or an integrated circuit non-volatile memory adapter (i.e. PC-MCIA adapter) to input and output data and code to and from the computer system 700. The mass storage 708 may support a database, such as opt-in database 208 or mass-media database 210, as depicted in
The computer system 700 may also include one or more input/output interfaces 710 for communications via a network of the computer system. The input/output interface 710 may be a modem, an Ethernet card or any other suitable data communications device. The input/output interface 710 may provide a relatively high-speed link to the network, such as an intranet, internet, or the Internet, either directly or through an another external interface. The communication link to the network may be, for example, optical, wired, or wireless 712 (e.g., via satellite or cellular network). Alternatively, the computer system may include a mainframe or other type of host computer system capable of Web-based communications via the network.
The computer system also includes suitable input/output ports or use the interconnect bus for interconnection with a local display 714 and keyboard or the like serving as a local user interface for programming and/or data retrieval purposes. Alternatively, server operations personnel may interact with the system for controlling and/or programming the system from remote terminal devices via the network.
The computer system may run a variety of application programs and stores associated data in a database of mass storage system 708. One or more such applications may enable the receipt and delivery of messages to enable operation as a server, for implementing server functions relating to the media advertising application 100 of the present invention. The components contained in the computer system 700 are those typically found in general purpose computer systems used as servers, workstations, personal computers, network terminals, and the like. In fact, these components are intended to represent a broad category of such computer components that are well known in the art. Certain aspects of the invention may relate to the software elements, such as the executable code and database for the server functions of the media advertising application.
It will be apparent to those of ordinary skill in the art that methods involved in the present invention may be embodied in a computer program product that includes a computer usable and/or readable medium. For example, such a computer usable medium may consist of a read only memory device, such as a CD ROM disk or conventional ROM devices, or a random access memory, such as a hard drive device or a computer diskette, having a computer readable program code stored thereon.
Exemplary usage of the media advertising application 102 of the present invention is provided in the following examples. In one example, children are able to watch educational shows, such as Sesame Street, and click on different segments of the show. When the children visit their web portals 102, they are able to see downloaded multi-media lessons related to the segments of the show. Such automatic download of program content may be pre-selected or pre-approved by patents. Subsequently, parents are able to gain increased control of and value from their child's television viewing experience.
In another example, digital elements of a “Cherry Coca-Cola” advertisement is first distributed from an automation scheduling system 216 of the media advertising application 102 to pertinent broadcast television stations or cable systems. Subsequently, a consumer viewing the Cherry Coca-Cola advertisement clicks an “OK” button on his or her remote control to select the advertisement. A set-top box 106 captures the click and uploads a link to an online grocery store for Cherry Coke from the consumer's web portal 110, along with a unique tag identifying the exact commercial airing. The specific grocery store may be a sponsor of the advertisement or may be pre-selected by the consumer as his or her grocery store of choice. In certain instances, the consumer orders, via the web portal 110, groceries to be delivered to his or her home. In certain instances, the consumer swipes his or her frequent purchase card in the grocery store to retrieve the Cherry Coke. Hence, success rate associated with a Cherry Coke advertisement can be calculated by the media advertising application 102 using data captured from the consumer responding to the advertisement and the consumer purchasing the advertised product.
In an example of the opt-in feature of the web portal, if a consumer places an order with a car dealership, via his or her web portal 110, expressing interest for leasing a Mercedes Benz, that consumer may choose to opt out of all future interactive commercials corresponding to automobile leasing or purchasing. Likewise, the same “Mercedes Benz” consumer may opt to receive commercials related to high-end automobile accessories. This creates system-wide advertising efficiencies that promote optimized advertising campaigns and bandwidth savings for cable companies and, at the same time, ensure a safe and friendly shopping experience for consumers. These savings are passed back to the advertising agencies in the form of reduced commercial avail costs and improved media campaign creative which results in enhanced viewing experience for consumers.
In an example of the media advertising search engine 202, if a company is ranked relatively high by the search engine 202, then advertisements placed on the company's website 114 are likely to be charged more money per click than the same advertisements placed on a lesser-ranked website 114. This is because advertisements with the higher-ranked company are more relevant due to the reliability and popularity associated with the company's website 114.
The foregoing description of the preferred embodiment of the invention has been presented for the purposes of illustration and description. It is not intended to be exhaustive or to limit the invention to the precise form disclosed. Many modifications and variations are possible in light of the teaching herein.
This application incorporates by reference herein in the entirety, and claims priority to and benefit of, U.S. Utility patent application Ser. No. 11/650,007, entitled “METHODS AND SYSTEMS FOR AN ACCOUNTABLE MEDIA ADVERTISING APPLICATION” and filed on Jan. 5, 2007.
Filing Document | Filing Date | Country | Kind | 371c Date |
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PCT/US08/00192 | 1/7/2008 | WO | 00 | 3/15/2010 |
Number | Date | Country | |
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Parent | 11650007 | Jan 2007 | US |
Child | 12525370 | US |