The present invention relates generally to consumer purchases, and more particularly, relates to a method for reducing purchase time using electronic transactions.
A typical consumer makes several purchases every week. The purchase may be routine, such as a bus fare to get to work, or more complex, such as the purchase of a new car. The consumer may spend seconds or days making the purchase depending on the item. Regardless of the amount of time spent, the typical consumer would prefer a quick and easy method for making the purchase.
When the consumer finds an item that they are interested in purchasing, the consumer may not want to make the purchase immediately. The consumer may want to do some comparison shopping before making the purchase or delay the purchase until funding is available to make the purchase. This may require the consumer to visit the same store multiple times. It is possible that the price of the item will change between store visits.
When the consumer makes repeated purchases, such as for public transportation, the typical consumer prefers a method of payment that allows for a one-time payment for multiple purchases. For example, a customer that uses public transportation to commute to work may be able to purchase a multiple ride ticket or a monthly ride ticket. For toll roads, a customer may be able to use an electronic transponder that deducts the toll expense from a user account associated with a credit card.
The consumer may make purchases that are obvious based on the location of the consumer. For example, if a consumer goes to the ticket counter at the zoo it is likely that the consumer is there to purchase a ticket to enter the zoo. This may be true of other locations, such as museums, train stations, movies, parking lots, and park entrances.
The typical consumer pays for these purchases using cash or credit cards. Other forms of payment, such as checks, debit cards, and smart cards, may also be used. These methods typically require the consumer to wait in line to make the purchase. Long lines can be frustrating and a method of payment that eliminates the time to make a purchase is beneficial to both the customer and the merchant.
Many consumers carry electronic devices, such as a mobile phone or a personal digital assistant (PDA). The use of the electronic device to make purchases has become an attractive alternative to the use of cash, checks, and credit cards for payment. The electronic device may provide a secured means to make purchases. The electronic device may transmit payment information, such as encrypted credit card account information, to a point-of-sale (POS) terminal. The POS terminal may transmit a digital receipt to the electronic device. This transfer of payment information and digital receipt may be performed remotely.
It would be desirable to use the electronic device to make a delayed purchase based on a previous store or Web page visit or purchase. The information needed to make the purchase may be stored on the electronic device until the consumer is ready to make the purchase. The consumer may return to the store or Web page to make the purchase.
It would be desirable to use the electronic device to make a routine purchase. The electronic device may be preauthorized to make routine purchases, such as public transportation, reducing the amount of time it takes to complete a purchase.
It would also be desirable to use the electronic device to make an obvious purchase. Based on the location of the consumer, the identity of the consumer, and the detection of a point of entry, the purchase may be inferred. The electronic device may pay an entrance fee when it detects the point of entry.
Presently preferred embodiments are described below in conjunction with the appended drawing figures, wherein like reference numerals refer to like elements in the various figures, and wherein:
The user device 102 may be any device that is capable of transmitting and receiving information over the wireless network 106. In a preferred embodiment, the user device 102 is a personal digital assistant (PDA). However other devices, such as a mobile phone, a pager, or a handheld device, may also be used. The user device 102 may include a subsystem that allows the user device 102 to access the wireless network 106. For example, the subsystem may be an antenna, an infrared interface, or an optical interface. The user device 102 may also include an electronic display. The electronic display may be capable of displaying text and/or graphics. The user device 102 may also include a keyboard, touch-screen display, phone pad, or other mechanism that may allow the user to enter a series of letters, numbers, and/or other typographical symbols into or onto the user device 102.
The user device 102 may be capable of transmitting payment information to the payment device 104 and receiving a digital receipt from the payment device 104. The payment information may include account information needed to perform and complete a purchase. For example, the payment information may include, but is not limited to, user identification and billing address, service institution identification (Visa, MasterCard, bank), account number, expiration date, and credit limit. The digital receipt may include similar information as included on a paper receipt. For example, the digital receipt may include, but is not limited to, store information (location, store number, invoice number, cashier identification), item(s) purchased, amount of purchase (subtotal, tax, total), date and time of purchase, and account used to pay for the purchase.
The payment device 104 may be any device that is capable of providing electronic payment services. The payment device 104 may receive payment information from the user device 102, authorize the payment, and transfer the digital receipt. In a preferred embodiment, the payment device 104 is a point-of-sale (POS) terminal, such as a VeriFone POS payment terminal. However, other payment devices may also be used. The payment device 104 may include a subsystem that allows the payment device 104 to access the wireless network 106. For example, the subsystem may be an antenna, an infrared interface, or an optical interface. The payment device 104 may also include an electronic display. The electronic display may be capable of displaying text and/or graphics. The payment device 104 may also include a keypad.
The payment device 104 may be able to communicate with a system processor 108. The system processor 108 may be used to verify account information with the service institution for validity and credit limits. The system processor 108 may then pass a message that either accepts or declines the transaction to the payment device 104. Upon acceptance, the payment device 104 may transfer the digital receipt to the user device 102. The payment device 104 and the system processor 108 may communicate using any physical and/or wireless network.
The wireless network 106 may be used to transfer payment information and the digital receipt between the user device 102 and the payment device 104. The wireless network 106 may allow the user device 102 and the payment device 104 to communicate remotely. The wireless network 106 may allow communication to occur over an appropriate electromagnetic frequency range. In addition, the wireless network 106 may allow information to be transmitted and received using infrared or optical interfaces.
Delayed Purchase
The user presents his or her user device 102 and the selected item to a merchant. Alternatively, the user describes the selected item to the merchant instead of bringing the selected item to the merchant. The merchant has a payment device 104. Upon presentation, the user device 102 may negotiate and set up a secure wireless network 106 with the payment device 104. When the wireless network 106 has been setup, the payment device 104 may transfer a purchase token to the user device 102. Once the purchase token has been transferred to the user device 102, the user device 102 may store the purchase token in memory for future redemption. The user device 102 may store the purchase token in a secured location. When the transfer is complete, either the user device 102 or the payment device 104 may terminate communication over the wireless network 106.
In an alternative embodiment, the user selects the item to purchase from a Web page. The purchase token may be transferred from the Web page to the user device 102. The user device 102 may be operable to receive the purchase token from the Web page. In this embodiment, the wireless electronic system 100 may not be necessary to transfer the purchase token. For example, the user device 102 may be located in a docking cradle connected to a computer. The purchase token received from the Web page may be stored in memory on the user device 102.
In another embodiment, the purchase token may be obtained using information from a previous purchase. The details regarding the previous purchase may be stored on the user device 102. The user device 102 may be able to obtain a purchase token using information from a previous purchase from either the payment device 104 or the Web page. If the price has changed since the last purchase, the purchase token may reflect the new price.
The purchase token may include purchase details needed to complete the purchase at a future time. The purchase details may be similar to those found on a typical paper receipt or a merchandise order form. For example, the purchase details may include, but are not limited to, item description, item price, and store information.
In addition, the purchase token may contain an expiration date. The purchase token may set a maximum price for the selected item until the expiration date of the purchase token. If the price decreases before the purchase token is redeemed, the user may receive the benefit of the lower price. However, if the price increases before the purchase token is redeemed, the user may receive the benefit of the price specified on the purchase token.
The user may choose not to redeem the token. If the user tries to redeem the purchase token after the expiration date, the merchant may reject the purchase token. However, the merchant may choose to honor the expired purchase token. The purchase token may also reserve the selected item until the expiration date of the purchase token.
The merchant may receive credit for the transfer of the purchase token. The credit may be in the form of a commission, a sales quota credit, or any other sales credit. The credit may be obtained whether or not the purchase token is redeemed to purchase the selected item at a future date based on the merchant's sales policy.
The purchase token may include a means for authentication. For example, the merchant may provide an electronic signature on the purchase token. A public/private key encryption system may be employed to validate the purchase token. If the merchant determines that the purchase token has been altered after the token has been transferred to the user device 102, the merchant may reject the purchase token. Alternatively, some purchase details may be altered, such as the color or quantity of the item. The merchant may determine what purchase details on the purchase token may be altered while the token is stored on the user device 102.
If the user has decided to redeem the purchase token, the user may go to a store or a Web page. The merchant may receive credit for the sale even if the user chooses to go to another store or to use the Web page to make the purchase, rather than returning to the store in which the purchase token was obtained.
The user device 102 may negotiate and set up a secure wireless network 106 with the payment device 104. The user device 102 may transfer the purchase token to the payment device 104 over the wireless network 106. Alternatively, the user device 102 may transfer the purchase token to the Web page. By transferring the purchase token to the payment device 104 or the Web page, the user may reduce purchase time by not having to remember and/or complete the purchase details more than once. The payment device 104 or Web page may authenticate the purchase token and check the expiration date.
In addition, the user device 102 may transfer payment information to the payment device 104 or Web page. The payment information may include account information needed to perform and complete the purchase. For example, the payment information may include, but is not limited to, user identification and billing address, service institution identification (Visa, MasterCard, bank), account number, expiration date, and credit limit.
If the purchase token is valid, the payment device 104 may forward some or all of the payment information to the system processor 108. The system processor 108 may verify the payment information. The system processor 108 may then provide the payment device 104 with a message that indicates whether or not the purchase is authorized. Alternatively, the payment device 104 may be capable of authorizing the purchase without the use of the system processor 108.
If the purchase is authorized, the payment device 104 or Web page may send the user device 102 the digital receipt indicating that the transaction is complete. When the transaction is complete, either the user device 102 or the payment device 104 may terminate communication over the wireless network 106. This process of exchanging payment information for a digital receipt is described in U.S. patent application Ser. No. 10/055,610, titled “System and Method for Use in a Wireless Electronic Transaction,” which is assigned to the same assignee as the present invention and is fully incorporated herein by reference.
The user may reduce the purchase time by not having to remember and/or complete the purchase details more than once. In addition, the purchase time may be reduced by not having to revisit the store in which the purchase token was obtained. The user may also benefit by being able to reserve the item at a specified maximum price.
The merchant may benefit from the use of the purchase token by receiving credit for the sale even if the eventual purchase does not occur in his or her store. The merchant may also be able to obtain user information during the transfer of the purchase token. The user information may be used to provide statistical information regarding what type of consumer may be interested in purchasing what type of product. The statistical information may also be used to determine what kinds of goods and how many goods the merchant should stock.
The purchase token 304 may include text and/or graphics that communicate the purchase details. Other information may also be included on the purchase token. For example, the user may be able to click on “2002 Chevy Blazer” and more details regarding the vehicle may be displayed. The purchase token 304 may include an expiration date. The purchase token 304 may be stored in memory on the user device 302 and retrieved to review the purchase details or to redeem the purchase token.
Routine Purchase
The user presents his or her user device 102 to the payment device 104. The payment device 104 may be located at a store, transportation center, point of entry, or any other location in which a purchase may be completed. The point of entry may be any entrance at which a payment is required, such as the entrance to a bus, theater, park, museum, or parking lot. Upon presentation, the user device 102 may negotiate and set up the secure wireless network 106 with the payment device 104.
When the wireless network 106 has been setup, the user device 102 may transfer payment information to the payment device 104. The payment information may include account information needed to perform and complete the transaction. For example, the payment information may include, but is not limited to, user identification and billing address, service institution identification (Visa, MasterCard, bank), account number, expiration date, and credit limit.
The user device 102 may transfer the payment information to the payment device 104 automatically. The user device may also transfer user information, such as user identification, address, telephone number, and age. For example, the amount of the purchase may be dependant on the age of the user. The user device 102 may be preauthorized to make the routine purchase. The payment information may be transferred from the user device 102 to the payment device 104 remotely. This may reduce the purchase time by limiting the requirement to stand in a line.
The payment device 104 may forward some or all of the payment information to the system processor 108. The system processor 108 may verify the payment information. The system processor 108 may then provide the payment device 104 with a message that indicates whether or not the purchase is authorized. Alternatively, the payment device 104 may be capable of authorizing the purchase without the use of the system processor 108.
If the purchase is authorized, the payment device 104 may send the user device 102 the digital receipt indicating that the transaction is complete. The digital receipt may be transferred from the payment device 104 to the user device 102 remotely. When the transaction is complete, either the user device 102 or the payment device 104 may terminate communication over the wireless network 106.
Obvious Purchase
Referring back to
The user presents his or her user device 102 to the payment device 104. The payment device 104 may be located at the point of entry. Upon presentation, the user device 102 may negotiate and set up the secure wireless network 106 with the payment device 104. When the wireless network 106 has been setup, the user device 102 may transfer payment information to the payment device 104. The payment information may include account information needed to perform and complete the transaction. For example, the payment information may include, but is not limited to, user identification and billing address, service institution identification (Visa, MasterCard, bank), account number, expiration date, and credit limit.
The user device 102 may transfer the payment information to the payment device 104 automatically. The user device 102 may also transfer user information, such as age. For example, the purchase may be dependant on the age of the user. The user device 102 may be preauthorized to make the obvious purchase. The user may preauthorize an obvious purchase based on a multitude of factors, such as price. For example, the user device 102 may be preauthorized to make obvious purchases less than $20. The payment information may be transferred from the user device 102 to the payment device 104 remotely. This may reduce the purchase time by limiting the requirement to stand in a line.
Alternatively, the user device 102 may prompt the user for an input. The input may include authorization, identification of the number of purchases to be made, the selection of a movie, or any other choice that the user may have at the time of purchase.
The payment device 104 may forward some or all of the payment information to the system processor 108. The system processor 108 may verify the payment information. The system processor 108 may then provide the payment device 104 with a message that indicates whether or not the purchase is authorized. Alternatively, the payment device 104 may be capable of authorizing the purchase without the use of the system processor 108.
If the purchase is authorized, the payment device 104 may send the user device 102 the digital receipt indicating that the transaction is complete. The digital receipt may be transferred from the payment device 104 to the user device 102 remotely. When the transaction is complete, either the user device 102 or the payment device 104 may terminate communication over the wireless network 106.
In another embodiment, the user may subscribe to a system that tracks the movements of the user device 102. The system may track the user device 102 using a global positioning system (GPS). Other tracking systems may also be employed. The tracking system may validate the payment of the obvious purchase automatically, thereby reducing the time it takes to complete the purchase. The tracking system may then bill the user periodically. For example, the user carrying his or her user device 102 may drive to work in the morning and park his or her car in a parking lot (parking fee=$10.00), go to a park at lunch (entrance fee=$5.00), and then go to the movies after work (ticket=$10.00). The tracking system tracks the user device 102 during the day and then bills the user $25.00 for the purchases completed that day.
The user device 602 may be preauthorized to complete the obvious purchase. However, the user device 602 may request additional input from the user prior to completing the purchase as seen in
It should be understood that the illustrated embodiments are exemplary only and should not be taken as limiting the scope of the present invention. The claims should not be read as limited to the described order or elements unless stated to that effect. Therefore, all embodiments that come within the scope and spirit of the following claims and equivalents thereto are claimed as the invention.
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