This application claims priority from German Patent Application No. 102012207289.6, which was filed on May 2, 2012, and is incorporated herein in its entirety by reference.
The present invention relates to a method of tracking consignments during their production by one or more processing plants as well as to an apparatus for producing a plurality of consignments. In particular, the present invention relates to an approach to consignment tracking of individual consignments from one or more orders, which—for the purpose of optimizing processing by one or more processing plants—have been subdivided into one or more processing orders for execution by the processing plant.
Paper-handling plants known in conventional technology have been used for producing, e.g., a consignment including one or more printed pages on the basis of input data which has been provided, for example by printing the corresponding individual sheets, which are then inserted into envelopes, possibly with further added inserts, and sorted and subsequently forwarded to a receiver. A service provider, a so-called mailroom service, may operate one or more of such processing plants so as to execute orders placed by different clients. Such orders include the information that may be used for producing the consignments on the part of the service provider, who obtains the information from the customer in an electronic form, for example, produces the consignments and prepares them for dispatch to the receiver. The orders received from one or more clients contain different consignments, i.e. consignments which differ with regard to their imprints, the number of sheets and the like, so that the service provider combines orders from different clients for processing by a processing plant which is either well suited for processing said orders or may be adjusted accordingly. Other orders are also newly combined and provided to the processing plant, which is then readjusted accordingly, or said other orders are provided to a different, suitable processing plant. In this manner, optimum exploitation of the processing plants is ensured. In addition, provision may be made for combining and processing orders from the different clients who indicate, as the receivers, the same destination area, e.g. the same zip code area, which makes sorting following enveloping superfluous.
Thus, due to the optimization in the processing of consignments and their dispatch, it is desirable to combine the orders received from the different clients as much as possible. The printers used in the above-mentioned processing plants enable full-color printing, so that the consignments of different clients may be combined on a roller since now the corresponding letterheads, if desired, may be produced for the different clients. Even during printing of an envelope there is the possibility of printing company logos or advertising onto a white envelope so as to produce, while executing an order, also the envelope that may be used in an customized manner, in addition to the individual sheets to be produced. On the side of the service provider, this enables simplification of logistics since in this case, only white paper and white envelopes need to be kept in stock. Further potential for savings results during production of the consignments themselves, namely when a maximum number of consignments may be manufactured in one go without any major changeover times. For example, consignments with large numbers of elements contained therein may be combined in one processing step in a manner spanning several orders. The need to separate the orders here results in most cases from the technical possibilities of the machines used in the processing plant. Another large potential for savings results from the optimization of the postage by suitably sorting the orders and by suitably selecting the supplier, possibly according to rules that apply on that particular day.
In the respective processing plants 100, 102, the consignment, in particular its individual sheets, is produced by the printers 100a, 102a on the basis of the data associated with the consignments in the mixed print order. The sheets produced are passed on to the enveloper 100b, 102b, which inserts the sheets produced into an envelope, possibly with further insets added prior to enveloping. The mail item produced is passed on to a supplier for delivery to the receiver 104a, 104b. On the basis of the information contained in the printing order, provision may further be made for individually printing on an envelope for a consignment and for providing it to the enveloper along with the individual sheets to be enveloped. In the event of an error occurring during enveloping, reprint of one or more of the consignments may be effected, as is indicated by arrows 112a, 112b, for example when the printing, enveloping or any other processing following the printing was faulty, so that the consignment was not fully or not correctly produced and therefore cannot be forwarded to the receiver.
The mixed print orders may contain, e.g., a first mixed print order which contains a plurality of consignments of different clients, each of who desires a first envelope size which may be processed by an enveloper in the plant 100. A second mixed printing order may contain, e.g., several consignments of the clients, but may use a smaller envelope format. This order may either be executed by the plant 100 once the latter has been adapted, or, if several plants are available, it may be passed on to the plant 102 which can process this size of envelope. Instead of producing two mixed print orders, the orders obtained from one or more clients may also be introduced into a shared mixed print order, the data of which is then passed on to the corresponding plants 100, 102 as a function of the envelope size.
Thus, optimized processing and/or optimized dispatch of consignments originating from orders of one or more clients may be achieved in the above-described manner.
Said above-described mixing of the consignments of the different orders of the clients makes it more difficult for a service provider, however, to communicate information about the status of an order to a customer, in particular information regarding the progress in the production of the individual consignments, their completion and quality.
According to an embodiment, a method of tracking consignments produced by one or more processing plants may have the steps of providing a plurality of original orders, each of said original orders including a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing at least one processing order, said processing order including at least one consignment which is to be produced and stem from different original orders; and processing the processing order by the one or more processing plants so as to produce the respective consignments of the original orders; wherein each consignment in the original orders which is to be produced is unambiguously associated with the corresponding consignment in the processing order so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
According to another embodiment, a method of tracking consignments produced by one or more processing plants may have the steps of: providing at least one original order which includes a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing a plurality of processing orders, each of said processing orders including at least one consignment which is to be produced and stem from the original order; and processing the processing orders by the one or more processing plants so as to produce the respective consignments of the original order; wherein each consignment in the original order which is to be produced is unambiguously associated with the corresponding consignment in one of the processing orders so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
According to another embodiment, a computer-readable medium may have a program code including instructions which, when the program code is performed by a computer, perform a method of tracking consignments produced by one or more processing plants, which method may have the steps of providing a plurality of original orders, each of said original orders including a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing at least one processing order, said processing order including at least one consignment which is to be produced and stem from different original orders; and processing the processing order by the one or more processing plants so as to produce the respective consignments of the original orders; wherein each consignment in the original orders which is to be produced is unambiguously associated with the corresponding consignment in the processing order so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
According to another embodiment, a computer-readable medium including a program code including instructions which, when the program code is performed by a computer, perform a method of tracking consignments produced by one or more processing plants, which method may have the steps of: providing at least one original order which includes a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing a plurality of processing orders, each of said processing orders including at least one consignment which is to be produced and stem from the original order; and processing the processing orders by the one or more processing plants so as to produce the respective consignments of the original order; wherein each consignment in the original order which is to be produced is unambiguously associated with the corresponding consignment in one of the processing orders so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
According to another embodiment, an apparatus for producing a plurality of consignments may have: one or more processing plants; and a controller effective to operate the one or more processing plants in accordance with the method of tracking consignments produced by one or more processing plants, which method may have the steps of: providing a plurality of original orders, each of said original orders including a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing at least one processing order, said processing order including at least one consignment which is to be produced and stem from different original orders; and processing the processing order by the one or more processing plants so as to produce the respective consignments of the original orders; wherein each consignment in the original orders which is to be produced is unambiguously associated with the corresponding consignment in the processing order so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
According to another embodiment, an apparatus for producing a plurality of consignments may have: one or more processing plants; and a controller effective to operate the one or more processing plants in accordance with the method of tracking consignments produced by one or more processing plants, which method may have the steps of providing at least one original order which includes a plurality of consignments to be produced; depending on predetermined properties of the consignments, producing a plurality of processing orders, each of said processing orders including at least one consignment which is to be produced and stem from the original order; and processing the processing orders by the one or more processing plants so as to produce the respective consignments of the original order; wherein each consignment in the original order which is to be produced is unambiguously associated with the corresponding consignment in one of the processing orders so as to enable tracking of a consignment of the original order during its processing on the basis of said association.
Embodiments of the present invention will be detailed subsequently referring to the appended drawings, in which:
Embodiments of the invention will be explained in more detail below with reference to the accompanying figures, wherein elements in the drawings which are identical or have identical functions are provided with the same reference numerals.
For the service provider, there is the possibility of further savings since it is now readily possible to distribute the received consignments across the processing plants in an optimum manner since the clients can be informed about the progress at any time, so that there is the possibility of passing on the savings which have been achieved by said optimization to the customers.
Thus, in accordance with embodiments of the invention, the controller 108 combines the received original orders or print orders from the viewpoints of optimization of processing, e.g. in terms of envelope size, postage, material and the like, so as to produce one or more new print orders, the so-called processing orders or mixed print orders. Both the original orders and the mixed print order contain consignments, corresponding consignment lists being handed over to the controller 108, as is indicated by arrows 114 and 116, and it is within the controller 108 that the above-mentioned association of the consignments in the original orders and in the mixed print order is effected, so that the consignments in the mixed orders, which may be tracked by the controller 108, may be associated with the corresponding original orders via the controller 108, which enables determining the progress with regard to processing of the individual consignments.
According to the invention, an approach is thus provided which enables trackability of client orders even in multi-stage production methods with reprint and optimization of the orders in terms of processing and dispatch criteria; it is particularly advantageous that the progress in terms of execution of the original orders or original print orders may be readily determined, that tracking of consignments from the original orders is possible while the processing plants are optimized, for example with regard to material costs. Thus, embodiments enable determining the number of consignments actually processed from the original order on the basis of the unambiguous association, so that recalculation of postage or material costs for the clients is enabled, or, specifically, so that precise settlement of only those consignments that were actually produced is enabled.
In accordance with a further embodiment, the consignments from one or more original orders may be combined while taking into account specifications of a delivery service, e.g. to obtain a reduction in postage for delivery to the receivers. For example, the consignments from one or more original orders may be combined in accordance with the destination areas (e.g. in accordance with the zip codes or part of the zip codes of the receiver addresses) and be processed together, so that no sorting by delivery area will be required at the delivery service, which will result in a reduction in the postage for the consignments. Alternatively, it is also possible to combine consignments of equal sizes or equal weights, so that sorting by size or by weight may be effected at the delivery service, which will also lead to a reduction in the postage on the part of the delivery service due to the reduced expenditure involved in processing said consignments on the part of the delivery service. Due to the inventive association of the combined consignments with the consignments in the one or the several original orders, the above-mentioned reductions may now also be associated with each consignment in the original order.
The embodiment described by means of
An embodiment of the inventive method will be explained in more detail with reference to
As an alternative to the above-described approach, provision may be made, in accordance with embodiments, for only one original order to be obtained which includes several consignments to be produced, e.g. consignments of different sizes. In this case, the consignments are distributed across several processing orders, e.g. as a function of the sizes of the consignments, and processed. In this case, too, the consignments are associated with the consignments in the mixed processing orders in the above-described manner.
In addition, in accordance with further embodiments, provision may be made for subdividing a consignment from the original order during the processing thereof, e.g. if the number of sheets of the consignment exceeds the number that can be handled by the processing plant, e.g. the maximum number of sheets that can be processed simultaneously by a folding unit or a collecting station. In such a case, the consignment in the mixed processing order is subdivided into two or more consignments (partial consignments). Just like the non-subdivided consignments, the subdivided consignments are associated with their corresponding consignment in the original order (each partial consignment is associated with the corresponding consignment in the original order).
Subsequently, step S106 comprises processing of the mixed print order in that the mixed print order is provided to one or more of the processing plants 100, 102 for producing the individual consignments.
During execution of the mixed print order, a customer may wish to be informed about the progress of execution of their order or of a consignment of an original order, and a corresponding enquiry is received in step S108. In response to the enquiry in step S108, step S110 comprises access to the controller 108 so as to localize the corresponding consignment in the mixed print order on the basis of the information of the customer about the consignment in the original order. In step S112, the processing progress of this consignment is detected, and it is output to the enquiring client in step S114. For example, the processing progress may indicate that processing of the consignment has not yet started, that the consignment is being processed, or that processing has already been completed. Instead of enquiring about the processing state of individual consignments, the customer may also enquire about the processing progress of the overall order. The processing progress of the original order is obtained in that the processing progress of the corresponding consignments in the mixed print order is detected, combined and communicated to the customer for the consignments of the original order via the references associated with the latter. Said customer may gather from the information obtained which of the consignments has not yet been processed, which are being processed, and for which processing has already been completed. With regard to the consignments that are being processed, the stage of processing thereof may also be indicated, for example whether the consignment is being printed or enveloped or is just leaving the enveloper.
In the event of further tracking up to the receiver, this information, too, may be passed on to the customer.
An example of associating references between original orders and processing orders and/or mixed print orders will be explained in more detail below with reference to
In accordance with the second embodiment, provision is made for associating a corresponding position in one of the processing orders with each consignment in an original order and for associating the corresponding position in the original orders with the consignments in the processing orders. By way of example, let us look at the consignment 1 in the original order A in the consignment list 120. Its reference is NA1.2, which means that this consignment corresponds to the consignment located at the second position in the processing order 1. Corresponding references are found for the remaining consignments.
Accordingly, the second entry in the processing order 1 of the consignment list 128 contains the reference OA1.1, which means that the consignment 1 at this position corresponds to the consignment at the position 1 in the original order 1.
Thus, it is possible to track the entire original order or individual consignments thereof via the above-described references since the association is unambiguous and may be called up at any time via the lists shown.
By means of
In the embodiment shown in
As may further be seen in
Even though some aspects have been described within the context of a device, it is understood that said aspects also represent a description of the corresponding method, so that a block or a structural component of a device is also to be understood as a corresponding method step or as a feature of a method step. By analogy therewith, aspects that have been described in connection with or as a method step also represent a description of a corresponding block or detail or feature of a corresponding device.
While this invention has been described in terms of several embodiments, there are alterations, permutations, and equivalents which fall within the scope of this invention. It should also be noted that there are many alternative ways of implementing the methods and compositions of the present invention. It is therefore intended that the following appended claims be interpreted as including all such alterations, permutations and equivalents as fall within the true spirit and scope of the present invention.
Number | Date | Country | Kind |
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102012207289.6 | May 2012 | DE | national |