1. Field of the Invention
This invention relates to gaming, more specifically to offering incentives, awards, and rewards to players and patrons in the form of match play credits and other rewards that are related to patron play, such as among others, bonus play and free play.
2. Background
The gaming machine manufacturing industry provides a variety of gaming machines for the amusement of gambling players. An exemplary gaming machine is a slot machine. A slot machine is an electro-mechanical game wherein chance or the skill of a player determines the outcome of the game. Slot machines are usually found in casinos or other more informal gaming establishments.
The gaming machine manufacturers have provided cashless enabled games to the market, and there now exists a broad population of such games in the casino industry. Cashless enabled games are so named due to the fact that they can conduct their player's financial exchange with a mixture of traditional paper and coin currency and vouchers redeemable for cash or game credits.
Two pieces of necessary equipment for a cashless enabled game is a printer to produce the vouchers, and a bill acceptor that supports automatic reading of the vouchers. In a cashless enabled gaming system, when a player cashes out, the game is signaled and depending on the size of the pay out, it can either present coins in the tradition method of a slot machine, or it can cause the printers which are installed in such machines to produce a voucher containing the value of the pay out. The voucher may then either be redeemed for cash at the cashier's cage for currency, or it may be inserted into one of the casino's games' bill acceptor, at which point the network and server to which the game is connected will recognize the voucher as valid, redeem it and place the appropriate amount of playing credits on the game.
The present invention discloses methods and apparatus for offering incentives, awards, and rewards to players and patrons in the form of match play credits and other rewards that are related to patron play, such as among others, bonus play and free play.
In one aspect of the invention, a campaign includes various play triggers and thresholds to sort players into levels of interest so that players achieving a specified minimum level of play activity can be offered match play credits automatically by the system.
In another aspect of the invention, a minimum amount of play which must take place on a target game before match play credits are activated is set.
In another aspect of the invention, a game is monitored on a real time basis to search for a particular caliber of player.
In another aspect of the invention, a variety of game play metrics may be monitored to screen for the player, each level of metrics achieved being considered a trigger.
In another aspect of the invention, multiple thresholds are used to screen for players, where a first threshold identifies that a player is considered to be of interest for tracking purposes for offering match play credits and starts a match play session and a second threshold offers the match play credits.
In another aspect of the invention, a match play session ends or is canceled when a player does not attain the second threshold.
In another aspect of the invention, a match play session ends or is canceled when a match play credit ticket is redeemed for cash.
In another aspect of the invention, a window displays at a game when the second threshold is met by a player, the window notifying the player of the match play credits and allowing the player to accept the match play credits.
In another aspect of the invention, games used with match play credits are identified in the Promotional Couponing System.
In another aspect of the invention, triggers are set as automatic or manual where manual setting of a trigger allows an attendant at a location to issue a promotional coupon to a player or patron.
These and other features, aspects, and advantages of the present invention will become better understood with regard to the following description, accompanying drawings and appendix where:
a is an illustration of a game voucher in accordance with an exemplary embodiment of the present invention;
b is an illustration of a match play credits ticket in accordance with an exemplary embodiment of the present invention;
a is an illustration of slot play metrics and triggers used with a first type threshold of the match play system in accordance with an exemplary embodiment of the present invention;
b is an illustration of slot play metrics and triggers used with a second type threshold of the match play system in accordance with an exemplary embodiment of the present invention;
APPENDIX A is a list of definitions of terms as used herein.
Identically labeled elements appearing in different ones of the figures refer to the same elements but may not be referenced in the description for all figures.
The present invention discloses methods and apparatus for offering incentives, awards, and rewards to players and patrons in the form of match play credits and other rewards that are related to patron play, such as among others, bonus play and free play. The system uses thresholds to identify and notify eligible players and patrons and issue the credits. The system monitors the match play activity as well as identifies the games where the match play credits can be used.
Over the last several years, cashless enabled games have found an increasing acceptance and use in the gaming industry with both the players, who enjoy the speed of play and ease of transporting their winnings around the casino, and the casinos who have realized significant labor savings in the form of reduced coin hopper reloads in the games, and an increase in revenue due to speed of play. The broad installation base of cashless enabled games guarantees a wide installed base of networked games and their installed printers which may be used to print coupons and promotions for the captive player audiences.
Currently, in typical casino operations, the games are networked to a main server which monitors various metrics of activity on the games for regulatory, accounting and promotional activities. The server related to promotions for player club cards is referred to as the Player Tracking Sever. Games share real-time play metrics with the Player Tracking Server in order to support frequent player incentives.
The Inventor has observed that with this networked environment exists opportunities to provide incentives to players of the games. One opportunity is to provide match play credits and other rewards such as bonus play and free play.
a is an illustration of a game voucher in accordance with an exemplary embodiment of the present invention.
The voucher 100 shown is produced from commands issued by the game to the printer in response to a player's request to cash-out. The voucher includes features such as, among others, a validation number, printed in both a human readable 102 form such as a character string and in a machine-readable 104 form such as a bar code, time 106 and date 108 stamps, cash-out amount 110, casino location information 112, game identifier 114, and an indication of an expiration date 116.
Additionally, if a player tracking session has been established and a player cashes outs, a barcode such as a Code 128 barcode containing the player tracking session ID 118 is appended to the game voucher 100. This ID provides a lookup on the session. If the game voucher with player tracking session ID appended is inserted into another game, the bill validator of that game, as part of its game voucher acceptance cycle, passes the player tracking session ID to the Promotional Couponing System or Player Tracking System so that play behavior can continue to accumulate.
Additionally, if a match play session has been established and a player cashes outs, a barcode containing the match play session ID 120 is appended to the game voucher 100. This ID provides a lookup on the session. If the game voucher with match play session ID appended is inserted into another game, the bill validator of that game, as part of its game voucher acceptance cycle, passes the match play session ID to the Promotional Couponing System so that play behavior can continue to accumulate.
b is an illustration of a match play credits ticket in accordance with an exemplary embodiment of the present invention.
The match play credits ticket 122 shown is produced from commands issued to the printer. The ticket includes features such as, among others, time 106 and date 108 stamps, casino location information 112, game identifier 114, an indication of an expiration date 116, and player notification of the match play award 124 and amount 126.
Additionally, if a match play session has been established and a player cashes outs, a barcode containing the match play session ID 120 is appended to the match play ticket 122. This ID provides a lookup on the session.
Exemplary equipment and connections for the system 200 are shown in connection form and described throughout this specification. The descriptions and figure are not indicated to be a definitive approach to accomplishing the technology, but rather provide an example method which could be practiced to accomplish the technology.
Illustrated are a plurality of servers, such as an Accounting 202, Player Tracking 204, Network Name Resolution 206, Network Time Sync 208, Automatic Network Administration 210, Certificate Management 212, and Promotional Couponing 214, each performing a specific function. For example, a Promotional Couponing Server is used to create, issue and award players and/or patrons.
Any server connects to one or more servers for signaling and data exchange. One or more servers connect to a game 220 installed printer 222 using a connection, for example, G2S 238 floor host, or a separate Ethernet connection (not shown). One or more servers connect to a game installed routing device 224 using a connection, for example GSA 242.
One or more servers connect to a terminal 228 for registration and redeeming match play tickets 122 using a connection, for example S2S 240. Additionally, the terminal can connect to the Internet (not shown) for registration and redeeming match play tickets.
One or more servers connect to a terminal at a Point of Redemption 230 using a connection, for example GSA 242. Additionally, the terminal can connect to the Internet (not shown).
The Point of Redemption 230 components include, among others, a display or interface 232 for visual notification and to show the available incentive, a scanning device 234 to scan a match play credits ticket 122 and/or other promotional coupon, and a printer 236 for generating a match play credits ticket and/or other promotional coupon.
Additionally, the Promotional Couponing System server 214 connects to an administrator interface 216, which the system administrator uses, for example, to set the parameters and triggers associated with promotions, campaigns, and/or thresholds, among other functions and settings.
In an embodiment, the Promotional Couponing System 214 and Match Play System 200 are the same system.
Each game 220 such as a slot machine includes among other components, a window 218 that displays, a printer 222, routing device 224, and bill validator 226. Games used with match play credits are identified in the Promotional Couponing System.
In another embodiment, a printer 222 and bill validator 226 in each participating game 220 connect to a routing device 224.
In another embodiment, the method for offering incentives is semi-automated or automated. In another, the method is manual.
In another embodiment, triggers are set as automatic or manual where manual setting of a trigger allows an attendant at a location to issue a promotional coupon to a player or patron.
In another embodiment, at the point when a second threshold is achieved, the system 200 notifies and invites the player to take advantage of their match play credits. The notification and invitation uses a window 218 displayed on the game 220 screen such as a video display, connected or attached to the game that includes a touch screen keypad area of the display or an actual keypad (herein referred to as “Window”). The Window on the game activates and invites the player to take advantage of their match play credits by, for example, pressing a button. If the player accepts the invitation, a keypad appears on the Window. A message on the Window prompts the player, for example, to enter their initials and room. The entry for initials and/or room is, for example, up to 4 characters and is shown on the display. In another embodiment, a player's initials, code, or a combination thereof becomes the key or identifier associated with a match play session.
Once the key or identifier is entered, a message such as a thank you message is displayed on the Window 218 and the Window closes. When the play session has expired, there are no credits, or the player cashes out, the Window displays and presents the match play credits offer to the player as per the Window application. If the player agrees to the offer, a match play credits ticket 122 such as the example in
In another embodiment, a Window 218 displays at a game 220 when the second threshold is met by a player, the Window notifying the player of the match play credits and allowing the player to accept the match play credits.
In another embodiment, data from an account of a player tracked in the PTS 204 is used as their key or identifier.
In another embodiment, the system 200 uses and logs one or more thresholds into the system, each threshold based on one or more game play 220 metrics or triggers.
In another embodiment, the system 200 with multiple thresholds, uses a first type threshold to identify a player considered to be of interest for tracking purposes for offering match play credits and starts and establishes a match play session; and a second type threshold to notify and invite the player of match play credits and to issue match play credits, the notification and invitation using a Window 218 displayed on the game 220 screen. The session monitoring and play accumulation continues in the manner described herein until either a player abandons play such as by cashing out or a second type threshold is achieved. The first threshold and second threshold are programmed by the system administrator using an administrator interface 216.
A campaign includes various play triggers and thresholds to sort players into levels of interest so that players achieving a specified minimum level of play activity can be offered match play credits automatically by the system 200 (of
In one embodiment, the match play campaign design process is accomplished using the administrator interface 216 (of
As illustrated, the process begins 300 with design the match play credits ticket 302 where, for example, the ticket 122 of
The process continues with define first trigger threshold 304, followed by define second trigger threshold 306. The first threshold is a play threshold, which when achieved, will begin monitoring a player's play. The first threshold essentially segments players of interest.
The second threshold also is a play threshold, which when met, makes the player eligible for match play awards. When the player reaches this threshold, the Window 218 (of
The process continues with define player 308 where a player is defined as a carded player or not to be eligible for this match play offer.
The process continues with define play credits 310 where the amount of credits which must be played on the award's game set before a player's wagers will be matched (herein called “match play floor”) is defined. This can be the value loaded, for example, to the MPQual accumulator once play on an awards game set begins.
The process continues with define MPThrottle 312 where the matching provisions as either a wager-based interval for match (herein called “MPThrottle control register”) or a percentage match for each wager (herein called “MPPercent control register”) are defined.
The process continues with define game(s) 314 where the participating game titles are defined. This is the list of participating games 220 of
In associate offer file 316, the Window file or message that will play in the Window 218 (of
In associate coupon file 318, the coupon file is linked to this match play session. This is the coupon or ticket such as 122 of
As illustrated, the process begins 400 with design campaign 402 where a campaign is designed. In one embodiment, a campaign includes various play triggers and thresholds to sort players into levels of interest so that players achieving a specified minimum level of play activity are offered match play credits automatically by the Promotional Couponing System 214 (of
In release campaign 404, the match play campaign is released to the floor after management approvals. In one embodiment, varying levels, types, and/or number of approvals are defined in the Promotional Couponing System.
The process continues with monitor play 406 where play activity on a connected game 220 (of
If the first threshold is not met 408, the process ends with cancel monitoring of play 412.
Once a match play session is established 410, the process continues with either determining that the second threshold is met 414 or if a cashout signal is received 416.
If a second threshold is met 414, the player is offered the match play credits 418. If the player accepts 420, the process continues with process match play credits 422 where a match play credits ticket such as the exemplary ticket of
If a second threshold is not met, the process ends with cancel monitoring of play 412.
If a cashout signal was received 416, the process continues with print ticket 424 where a barcode 120 (of
In another embodiment, a barcode 120 (of
In another embodiment, if a first threshold is achieved 408 and a match play session is established, but a player does not reach the second threshold 414 before their game credits expire, the match play session is canceled.
In another embodiment, if a game voucher 100 (of
As illustrated, the process 500 begins with insert match play ticket 502 followed by verify game 504 where data read from the ticket and game are transmitted to one or more host systems such as a Promotional Couponing System 214 (of
Once the ticket and game are verified 506, the process ends with accept match play ticket 508 where credits are issued to the player at the game 220 (of
If the ticket and/or game is not verified, for instance, a ticket inserted into a game 220 (of
In one embodiment, when a player inserts a match play ticket 122 (of
In another embodiment, games 220 (of
In another embodiment, the Promotional Couponing System 214 (of
(a) The MPTerm accumulator is initiated with the match credits of the award.
(b) From this point on, each wager placed is matched according the award provisions specified by the system administrator or campaign designer. Award provisions can either be credit match awarded over a number of game 220 of
(c) As play continues, each wager is matched as per the matching provisions until MPTerm accumulator is exhausted such as the match play credits award has been completely delivered to the player.
Continuing, the MPTerm and MPQual accumulators are system based, and therefore, if the player finishes playing on one game 220 (of
In another embodiment, once a match play session is exhausted, the session is closed. Match play sessions are exhausted when all match play credits were used.
In another embodiment, a match play session ends or is canceled when a player does not attain the second threshold.
In another embodiment, a match play session ends or is canceled when a match play ticket 122 (of
In another embodiment, an additional accumulator, such as MPInterval, is used to allow the system administrator or campaign designer to specify a period of continuous game play before a Window 218 (of
In another embodiment, the match play sessions that experienced no activity for a specified timeframe, such as 30 days, expire automatically, and the session ID 120 of
In another embodiment, the specified timeframe is selected from a group consisting of, among others: days, months, years, hours, and minutes.
In another embodiment, a match play session which is registered on more than one game 220 (of
a is an illustration of slot play metrics and triggers used with a first type threshold of the match play system in accordance with an exemplary embodiment of the present invention.
Triggers 602 are event-based and involve factors or parameters known to the printer 222 (of
Illustrated is a G2S data packet 600 used to accomplish the match play system 200 of
Available and required slot meters by way of the G2S protocol 600 include, among others: Bonus; gamePlay Class; G2S PRE100; G2S CBE316; G2S PRE103; idReader; idReaderStatus; and Cabinet Class.
Available and possible triggers 602 include, among others:
(a) Total amount of money wagered
(b) Total amount of money won
(c) Total amount of money lost
(d) Total amount of time played
(e) Amount of cash out
(f) Number of maximum bets as a percentage of total bets
(g) Maximum bet amounts as a percentage of total money played
(h) X minimum played after an award of y
(i) Time of day
(i) Date
(k) Average delay between plays in seconds
(l) Average number of players per hour
(m) Machine I.D. or target group of games
(n) Denomination of machine
(o) Number of bills inserted during play
In this example, the slot play metrics and possible triggers 602 are used to define the threshold 604.
Slot machine meters and/or game meters also can be collected directly at the game 220 by, for example, the routing device 224 (both of
In one embodiment, triggers 602 are set as automatic or manual where manual setting of a trigger allows an attendant at a location to issue a promotional coupon such as 122 of
Manual triggers 602 are soft buttons that appear on, for example, a terminal at a Point of Redemption 230 (of
In one embodiment, the Promotional Couponing System 214 (of
In another embodiment, the soft buttons instruct the attendant as to which button to press in various situations, thereby directing a coupon such as 122 of
b is an illustration of slot play metrics and triggers used with a second type threshold of the match play system in accordance with an exemplary embodiment of the present invention.
This illustration includes those previously disclosed and described in
(a) Maximum amount of cash out
(b) Minimum denomination of machine played
(c) Total number of different games played
A host system 700 contains the programming instructions 710, memory 704, security interface means, among others necessary for signaling and data 708 transfer for data verification and other purposes. A more detailed discussion of an exemplary embodiment of a host system and components thereof is presented in U.S. patent application entitled “METHOD AND APPARATUS FOR A PROMOTIONAL COUPONING SYSTEM” filed Aug. 10, 2006, published as U.S. Patent Application Publication Number 2007168251, the contents of which are hereby incorporated by reference as if stated in full herein.
Any exemplary host system 700 is a Promotional Couponing System 214 (of
A host 700 includes a processor 702, operatively coupled via a bus 718 to a memory 704. The processor is further operatively coupled via the bus to a storage device 706. Program instructions 710 and data 708 for implementing the processes are stored in the storage device until the processor retrieves the program instructions and stores them in the memory. The processor then executes the program instructions stored in the memory and uses the data to implement the features of the processes.
The processor 702 is further coupled via the bus 718 to one or more communications devices 716 or ports. The host 700 uses the communications devices to securely transmit and receive control signals and/or data 708 to and from external devices as described herein.
The processor 702 is further coupled via the bus 718 to one or more user input devices 712 and one or more user output devices 714 for communicating with a user as described herein.
A printer 800 contains the programming instructions 810, memory 804, security interface means, among others necessary for signaling and data 808 transfer of one or more files for data verification and other purposes. A more detailed discussion of an exemplary embodiment of the printer and components thereof is presented in U.S. patent application entitled “METHOD & APPARATUS FOR A GAMING PROMOTIONAL PRINTER” filed Mar. 31, 2003, now U.S. Pat. No. 7,594,855, the contents of which are hereby incorporated by reference as if stated in full herein.
A printer 800 includes a processor 802, operatively coupled via a bus 816 to a memory 804. The processor is further operatively coupled via the bus to a storage device 806. Program instructions 810 and data 808 implementing described processes are stored in the storage device until the processor retrieves the program instructions and stores them in the memory. The processor then executes the program instructions stored in the memory and uses the data to implement the features of the processes.
The processor 802 is further coupled via the bus 816 to one or more communication devices 812 or ports. The printer 800 uses the communication devices to securely transmit and receive control signals and/or data 808 to and from any external device such as a host system 700 (of
The processor 802 is further coupled via the system bus 816 to a print device 814. The printer uses the print device to generate vouchers 100 (of
A routing device 900 contains the programming instructions 910, memory 904, security, and interface means, among others necessary for signaling and data 908 transfer of one or a plurality files for data verification and other purposes.
A routing device 900 includes a processor 902, operatively coupled via a bus 916 to a memory 904. The processor is further operatively coupled via the bus to a storage device 906. Program instructions 910 and data 908 implementing described voucher and coupon printing processes are stored in the storage device until the processor retrieves the program instructions and stores them in the memory. The processor then executes the program instructions stored in the memory and uses the data to implement the features of the processes as described herein.
The processor 902 is further coupled via the bus 916 to one or more communication devices 912 or ports. The routing device uses the communication devices to transmit and receive control signals and data 908 from a host system such as a Promotional Couponing System 214 (of
The processor 902 is further coupled via the system bus 916 to a print device 914. The routing device uses the print device to generate vouchers 100 (of
Additionally, external devices can include a game 220 (of
In one embodiment, the routing device 900 is internal to the printer 222 (of
As shown in
System administrator 1016 as to the algorithms, metrics, and triggers 602 of
The interfaces comprising the protocols, messaging logic, hardware, and buffering necessary to exchange data with the Promotional Couponing System's processor 702 of
(a) Player Tracking System 1010
(b) Point of Sale 1012 and/or Point of Redemption 230 of
(c) Accounting Server 1014
In one embodiment, a number of the interfaces for the system may exist on the same physical hardware connection, the attached devices being individually or group-addressable notes on that connection.
As illustrated, the process begins 1100 with the design of a promotional coupon template 1102 which is used to create promotional coupons 1138. Print regions 1106 can be added, edited, or deleted from a promotional coupon template 1108. Each promotional coupon template is given a name and a unique identifier 1104. Data for each promotional coupon template is used in one or more promotions 1122 and/or campaigns 1130. The data for a promotional coupon template is transmitted to and stored on a host system 1132. All or some of the data for each promotional coupon template also is transmitted to, stored in, and used by one or more printers 1136 to generate one or more promotional coupons.
If one or more promotional coupon templates 1108 are used in one or more promotions 1122, the process continues with design promotions 1110. Each promotion is given a name and a unique identifier 1112. The promotion duration is set 1114, triggers are identified 1116, and promotional coupon templates are associated 1120. The promotion duration parameters 1118 include start and end date, start and end time, and number of issued coupons, among others. The triggers include those described in
If one or more promotions 1122 are to be used in one or more campaigns 1130, the process continues with design campaigns 1124. Each campaign is given a name and a unique identifier 1126. One or more promotions are associated with each campaign 1128. The data for each campaign 1130 is transmitted to and stored on a host system 1132. All or some of the data may be transmitted to, stored in, and used by one or more printers 1136 to generate one or more promotional coupons.
Also illustrated is one or more routing devices 1134, where all or some of the data for each promotional coupon template 1118, promotion 1122, and/or campaign 1130 also is transmitted to and stored, each routing device connected to a host system 1132 and one or more printers 1136, among others. The routing device then transmits the stored data to a printer to generate one or more promotional coupons 1138.
In another embodiment, the design promotions 1110 and design campaigns 1124 processes are combined as one process.
In this embodiment, the Promotional Couponing System 214 is on its own LAN 1200 and not connected to one or more systems in use at a gaming establishment or other business establishment or shares bandwidth with one or more systems talking a different protocol, for example, it cannot control a game.
The LAN 1200 type illustrated is Ethernet, although any other network type can be used.
Also illustrated are a slot machine 1202, SMIB 1204, printer 1206, and connections thereof. For example, the connection 1208 between a slot machine and printer is used for processing vouchers such as game vouchers such as 100 of
In this embodiment, the printer 1206 connection uses a third port for the LAN connection 1216 of an Ethernet type to the Promotional Couponing System 214.
In another aspect of the invention, the Promotional Couponing System 214 monitors slot machine play metrics directly from a slot machine 1202 using a connection to the Slot Machine Interface Board (SMIB) 1204 and/or Slot Interface Board (SIB) (not shown).
Also illustrated are a game 1218, GMU 1220, printer 1222, and connections thereof. For example, the connection 1224 between a game and printer is used for processing vouchers such as game vouchers such as 100 of
In this embodiment, the printer 1222 connection uses a third port for the LAN connection 1232 of an Ethernet type for the Promotional Couponing System 214.
In another aspect of the invention, the Promotional Couponing System 214 monitors game play metrics directly from a game using a connection to the Game Machine Unit (GMU) 1220 (not shown).
In another aspect of the invention, the Promotional Couponing System 214 monitors slot machine 1202 play metrics and/or game 1218 play metrics using a connection with a Slot Accounting System (SAS) port (not shown).
In another aspect of the invention, a connection 1210 and 1226 from the printer to the SMIB, SIB, and/or GMU only monitors the connection and/or piggybacks the SMIB, SIB and/or GMU that connects to the slot machine 1202 or game 1218; the printer receiving information and not controlling the slot machine or game.
Although the invention has been described in certain specific embodiments, many additional modifications and variations would be apparent to those skilled in the art. It is therefore to be understood that this invention may be practiced otherwise than as specifically described. Thus, the present embodiments of the invention should be considered in all respects as illustrative and not restrictive, the scope of the invention to be determined by any claims supportable by this application and the claims' equivalents rather than the foregoing description.
The present application claims the benefit of U.S. Provisional Patent Application No. 61/287,412, filed Dec. 17, 2009. This application is related to U.S. patent application Ser. No. 11/502,888 entitled “METHOD AND APPARATUS FOR A PROMOTIONAL COUPONING SYSTEM”, filed Aug. 10, 2006, published as US 2007168251 and U.S. patent application Ser. No. 12/421,373 entitled “METHOD AND APPARATUS FOR A PROMOTIONAL COUPONING SYSTEM”, filed Apr. 9, 2009, published as US 20100094692, each of which is hereby incorporated by reference as if stated in full herein.
Number | Date | Country | |
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61287412 | Dec 2009 | US |