Patent Application
20060293570
The present application relates in general to a care and management system, and, in particular, to methods and apparatus for remotely enabling personal independence at a home or other residence.
Many seniors (and other individuals) and their adult children (or other loved ones) eventually face the decision of whether to place the senior in an adult care facility. This decision is often brought about by a medical condition. However, most seniors prefer to remain in their own home where they feel comfortable, independent, and secure. Staying at home is often less expensive than moving into an adult care facility especially in view of the rising cost of adult care facilities.
Many separate non-integrated services are available that are designed to prolong the amount of time a senior can comfortably and safely remain in their own home. For example, nurses and/or aides may be hired to visit the senior on a periodic basis for scheduled assistance such as medical checkups and delivery of medication. Similarly, many separate non-integrated products are also designed to prolong the amount of time a senior can comfortably and safely remain in their own home. For example, a blood glucose monitor may transmit data to a central monitoring facility. Likewise, many other non-integrated products and services are available to people to provide better lifestyles and living. For example, numerous food delivery services are also available to ensure that people at home are getting food that is enjoyable, varied, and healthy. Numerous other services such as home cleaning and maintenance services are also available.
However, these existing products and services do not provide a complete care system for the person, in part, because they are not integrated with each other. The complete care of most elderly people includes providing for medical and non-medical needs in a prescriptive manner based on a geriatrician's review of the individual's overall needs (e.g., make sure the person complies with his/her medications regime consistently, has someone come in the home to do light housework, and have a family member or caregiver visit daily to check on meals, and has someone to make sure the person's bills are being paid). Taking care of traditionally non-medical needs for the senior (e.g., facilitating attendance at social events, handling bills, facilitating home maintenance, providing different types of food, etc.) simplifies the home environment for the senior and greatly reduces stress, which often leads to better mental and even physical health for the person.
If a seniors are not worried about potentially stressful things (e.g., whether the bills are getting paid on time, whether their home is clean, and whether they have taken all of their medication), they are typically happier and healthier. Similarly, if seniors are getting regular and meaningful human interaction, they are typically happier and healthier. For example, if an adult child calling a parent knew what that parent did that day (e.g., where they went, what they ate), the adult child could ask the parent meaningful questions about their day (e.g., How was your dinner with your bridge group?). Care systems that only take care of part of the person (not in accordance with the geriatrician view) suffer from many drawbacks.
First, the selection and installation of these products and services are not performed in an integrated manner. For example, if the senior requires two different medical devices to transmit medical data via the telephone line, it is up to the user or the clever design of the individual medical devices to make sure one device is not trying to communicate via the telephone line at the same time another device is communicating via the telephone line.
Second, because the selected products and services are not under a single umbrella of control, the data generated by these products and services is not available in a single comprehensive report readily viewable by caretakers of the person, such as a son or daughter. As a result, alerts based on a combination of data from different sensors cannot be generated. For example, a sudden increase in blood sugar reported by a glucose monitor may be easily explained by a food item reported by a visiting aide or delivered by a service that is integrated within a total care system, if these two data points were reported together. However, no such systems currently exist for home care or living situations.
Third, the selection of the needed products and/or services is typically a one time event and/or is reactive in nature. For example, it may not be discovered that the senior is mishandling his/her bills until after a certain amount of financial damage is done. In response, the senior may be provided with a bill paying service. Again, data associated with this bill paying service is not integrated with other data coming from the other home care products and services. Although there are multiple assessment tools for Seniors, they typically: (i) only cover one or a small number of issues (e.g., dementia or mobility, not both) (ii) focus exclusively on medical or health-related issues, often ignoring home office and home care issues (e.g., bill payment, claims management, and repairs) and social issues (e.g., interaction time with family and others) that can be just as important in assessing overall needs in the home, and (iii) only provide scores, not useful recommendations for action (e.g., dementia score of 19 out of possible 30 and mobility score of 14 out of possible 20; no recommendation of how these and other scores relate to a specific set of recommendations).
Fourth, very valuable information is typically gathered from a periodic face-to-face visit with the senior. For example, the “How are you feeling?” question typically asked by doctors and nurses often reveals valuable non-numerical information. However, visiting the senior is also one of the most costly services to provide. Accordingly, there is a need for a complete in-residence care system.
Methods and apparatus for in-residence care that solve these problems are disclosed. An in-person physician or nurse, or a remote care provider administers a needs assessment survey to determine what products and/or services the particular senior (or other person such as a disabled child) would most benefit from. The needs assessment survey is designed to deliver a “prescription” of products and services for the senior, not just a score or a list of products for a home. This proprietary assessment tool uses scores across a range of issues to deliver a specific “managed daily activity” recommendation, specific to the unique needs of the Senior. For example, the assessment tool reviews specific medical and health issues (e.g., specific diseases or pain), mobility, activities of daily living, and home office (e.g., bill payment) and social activities, among others. Based on the use of this tool, it may recommend to Senior #1 that they use a video RN visit once per week, utilize a “blister pack” for medication dispensing, use companion services for light housework, and that they install activity monitoring devices in the bathroom and kitchen. The same tool may recommend to Senior #2 that they use a video RN visit daily, use an advanced electronic device for medication dispensing, use a visiting nurse each morning to help with transfer, and that they have activity sensors in the bathroom, kitchen, bed, and front door and back door, and that they utilize an on-line bill management system through a designated family member or power of attorney. This assessment tool delivers a different recommendation for Senior #1 and Senior #2 because it is based on the different needs of each senior.
Based on the initial needs assessment survey, the remote care provider configures the home with a home controller and a plurality of medical and non-medical sensors in one integrated package. For example, the senior may need basic well being or activity monitoring, safety monitoring, and medication reminders. In this example, a plurality of motion detectors may be associated with different rooms of the home, a wireless weight scale may be installed in the bathroom, detection devices may be installed on oven doors and exterior doors, and reminders may be scheduled for medication. All of these different types of sensors are connected (wired or wirelessly) to a remotely upgradeable home controller.
The remote care provider may also provide one or more non-monitoring services (i.e., support services) based on the results of the needs assessment survey. Support services are activities performed electronically, mechanically or by a person that makes up for, adds on to or replaces activities that would otherwise be performed by a person living at home or in the course of daily living. Support services help reduce stress for the senior. For example, the remote care provider may provide and/or contract for bill handling services, mail handling services, legal document generation services, tax return preparation services, claims management services, transportation coordination services (to doctors, senior centers and other places of interest for the person), food preparation services, shopping services, laundry services, housekeeping services, home maintenance services, etc.
Because seniors typically have changing needs as they become older (e.g., new medical conditions), the remote care provider periodically re-administers or updates the needs assessment survey. If a new sensor is required, and that new sensor is not already compatible with the home controller, the remote care provider may download suitable software to the home controller to allow the new sensor to be connected to the home controller. If the sensor is simple enough for the senior to “install” (e.g., a wireless scale simply needs to be placed on the floor), the remote care provider preferably downloads the software before the new sensor arrives at the home. Preferably, this updating of the system is proactive in nature (e.g., we need to start measuring your weight because you are at the age where weight loss is an indicator of condition X).
The home controller receives data from the sensors and sends the data to a central database preferably at the remote care provider's facilities. For example, the home controller may transmit the data to the central database via the Internet or a telephone line. Because the system is integrated into a single package or system, software at the remote care provider may monitor the data for a plurality of different predetermined alert conditions. For example, the software may be programmed to generate an alert if the oven door has been open for longer than five minutes or the senior has been in the bathroom for longer than one hour. Also, based on specific input from a physician selected by the senior, the system may trigger alerts if specific medical measurements occur (e.g., blood pressure below 105 or number of sleeping hours exceeding 12).
In addition, the data may be used to generate customized reports showing the daily living activities of the senior. For example, the remote care provider may send one report with one set of information to each adult child every day, week or other suitable period via e-mail (e.g., Mom got out of bed and her usual time, went to bridge club, made her own lunch, took her medicine, had Chinese food delivered for dinner, and went to bed at her normal time) and another report with different information to the family doctor once a month via fax (e.g., weight, blood pressures, etc.). In this manner, adult children can rest assured that their parent is living normally and can use the information from the reports to initiate meaningful dialog with the parent. On the other hand, the physician can use his/her report to monitor the medical needs of the senior. The type, frequency, and delivery method for each report is preferably selectable by the each report recipient (e.g., via a suitable web page or other suitable method).
In response to a preprogrammed schedule and/or in response to an alert, the home care provider may electronically contact the senior with preprogrammed messages. For example, if the sensor data indicates that the senior has not taken his/her medication on schedule, a computer at the home care provider facility may dial the senior's telephone and play a prerecorded message reminding the senior to take their medication. These reminders may also be audio/video or other suitable messages.
Periodically and/or based on alerts generated in response to the monitored data, the remote care provider conducts virtual visits to the home. These virtual visits use an audio/video telecommunications systems installed in the home and at the home care provider's facility. For example, the remote care provider may schedule a virtual visit where the senior's weight and blood pressure are to be discussed with the senior. Accordingly, if the senior's weight and blood pressure have not been recorded within some predetermined period of time in the past, the system may send an automatic reminder to the senior to take these measurements in advance of the virtual visit so that time during the virtual visit is not spent gathering this data. The nurse may then contact the senior via the audio/video system, asks the senior certain questions, and record data and remarks associated with the virtual visit. The remote care provider also stores this data and these remarks in the central database at the remote care provider's facilities.
A home care provider or other professional may also conduct an actual visit to the home, and the remote care provider may store data associated with the actual visits. For example, a visiting nurse may use a wireless tablet computer to record data and remarks. The wireless tablet computer connects to the home controller, which in turn transmits the data to the central database at the remote care provider's facilities. Alternatively, an automated phone based system may prompt the actual visitor for answers to a short list of questions specific to that senior. The prompts may be in any language (based on the needs of the home care visitor), and the responses may be touch tone responses (e.g., press 1 for yes) or verbal responses recorded by the remote care provider.
Other objects, features and advantages of the system will be apparent from the following detailed disclosure, taken in conjunction with the accompanying sheets of drawings, wherein like numerals refer to like parts, elements, components, steps and processes.
The present system (i.e., methods and apparatus) is most readily realized in a network communications system. A block diagram of an exemplary network communications system 100 is illustrated in
The databases 110 may be part of the database servers 102 and/or connected via the network 106. One database server 102 may interact with a large number of home controllers 108. Accordingly, each database server 102 is typically a high end computer with a large storage capacity, one or more fast microprocessors, and one or more high speed network connections. Conversely, relative to a typical database server 102, each home controller 108 typically includes less storage capacity and computing power.
The database server 102 stores a plurality of files and/or programs in one or more databases 110 for use by the monitoring stations 104 and/or the home controllers 108. For example, the database server 102 may store data from one or more medical sensors 112 and/or one or more non-medical sensors 114. As described in more detail below, the database server 102 may use this sensor data to generate alerts. For example, if an oven door is left open for more than a predetermined period of time, the database server 102 may generate an alert indicating that the oven door has been left open.
The monitoring station 104 communicates with the database server 102 and the home controllers 108. For example, the oven door alert may be sent to the monitoring station 104. In response to an alert and/or at some periodic time, a person at the monitoring station 104 may then perform a virtual visit to the associated home via an audio/video telecommunications system 116. For example, the person at the monitoring station 104 may contact the person in the residence to follow up on why the oven door is open and/or to perform a mental health status check. In addition, the person at the monitoring station 104 may query the database 110 to view data associated with the person in the residence.
Preferably, a plurality of other devices are also connected to the network 106 and in communication with the database server 102 and/or the home controllers 108. For example, the database server 102 may send alerts and/or periodic reports to one or more family member computers 118 via the network 106. Similarly, the database server 102 may send alerts and/or periodic reports to one or more doctor computers 120, one or more home care provider computers 122, and/or one or more other services providers 124. Different report recipients may receive the same and/or different reports. For example, family members may receive general status updates, doctors may receive medical readings, and home care providers may receive data associated with aide visits. Preferably, the report recipient selects the period and type of the report via a web page on the Internet. Any report may include trended data (e.g., daily weight or glucose level). In addition, the database server 102 may send an insurance claim to a doctor computer 120 and/or an insurance computer 126 (e.g., Medicare, a private insurance company, or a government insurance program).
To receive certain data associated with aide (or other professional) visits, the home controller 108 preferably is capable of receiving data from a wireless communications device 128, such as a tablet computer or a personal digital assistant (PDA). For example, a visiting nurse may take medical readings and/or ask the person in the home certain predetermined questions. The visiting professional may then enter the results of the medical readings and/or responses to the predetermined questions into the wireless communications device 128. The wireless communications device 128 sends this data to the database server 102 via the home controller 108. In addition, the person visiting the residence may query the database 110 to view data associated with the person they are visiting.
A more detailed block diagram of a home controller 108 is illustrated in
The memory 208 preferably includes volatile memory and/or non-volatile memory. In an embodiment, the memory device includes random access memory (RAM), read only memory (ROM), flash memory, and/or electrically erasable programmable read only memory (EEPROM). Any suitable memory may be used. Preferably, the memory 208 stores a software program that interacts with the other devices in the system 100 as described below. This program may be executed by the processor 204 in any suitable manner. However, some of the steps described below in connection with the methods may be performed manually and/or without the use of the home controller 108. In one embodiment, part or all of the program code can be stored in a detachable or removable memory device, including, but not limited to, a suitable cartridge, disk or CD ROM. The memory 208 may also store digital data indicative of documents, files, programs, web pages, videos, still images, etc. retrieved from another computing device and/or loaded via an input device.
The interface circuits 210, 212, and/or 214 may be implemented using any suitable interface standard(s), such as an Ethernet interface, a wireless interface (e.g., IEEE 802.11) a Universal Serial Bus (USB) interface, and/or a public switched telephone network (PSTN) interface. Preferably, one or more medical sensors 112 and one or more non-medical sensors 114 are connected to the main unit 108 via one or more interface circuits 210. The sensors 112 and/or 114 may be wired or wireless. Medical sensors are sensors that measure physiological parameters, either normal or abnormal, such as weight, temperature, blood glucose level, blood pressure, heart rate, blood oxygenation and others. Examples of medical sensors include scales, blood pressure sensors, blood sugar meters, heart rate monitors, etc. Examples of non-medical sensors include motion detectors, door position sensors, window position sensors, heat detectors, smoke detectors, panic buttons, etc.
One or more microphones 222 and cameras 223 may also be connected to the main unit 108 via the interface circuit(s) 210. As described in more detail below, the microphones 222 and cameras 223 form part of a teleconferencing system used to perform virtual visits to the monitored residence. In one embodiment, the camera may be configured to selectively acquire still or moving (e.g., video) images and may be configured to acquire the images in either an analog, digital or other suitable format. In addition, other input devices 224 may be connected to the interface circuits 210 for entering data and commands into the main unit 108. For example, the input device may be a keyboard, mouse, touch screen, track pad, track ball, isopoint, and/or a voice recognition system may be used.
One or more speakers 226, displays 228, and/or other output devices may also be connected to the main unit 108 via the interface circuit(s) 210. The display 228 may be a cathode ray tube (CRTs), liquid crystal displays (LCDs), or any other type of suitable display. In one embodiment, the display 228 includes a touch-screen with an associated touch-screen controller. The display 228 generates visual displays of data generated during operation of the main unit 108 and/or video for the teleconferencing system. For example, the display 226 may be used to display web pages received from the database server 102 and/or images of a person's face from the monitoring station 104.
One or more storage devices 230 may also be connected to the main unit 108 via the interface circuit(s) 210. For example, a hard drive, CD drive, DVD drive, and/or other suitable storage devices may be connected to the main unit 108. The storage devices 230 may store any type of data used by the home controller 108.
Users of the system 100 may be required to register with the home controller 108 and/or the database server 102. In such an instance, each user may choose a user identifier (e.g., e-mail address) and a password which may be required for the activation of services. The user identifier and password may be passed across the network 106 using encryption built into the user's browser. Alternatively, the user identifier and/or password may be assigned by the database server 102.
Certain users may connect to the database server 102 to access data and view or generate reports. Access to the database server 102 and reports can be controlled by appropriate security software or security measures. An individual member's access can be defined in the system and limited to certain data, information and reports. Access to non-authorized data, information, and reports is preferably prohibited.
A more detailed block diagram of a database server 102 is illustrated in
The processor 304 may be any type of suitable processor such as a microprocessor, a microcontroller-based platform, a suitable integrated circuit or one or more application-specific integrated circuits (ASIC's). The memory 308 preferably includes volatile memory and/or non-volatile memory. In an embodiment, the memory device includes random access memory (RAM), read only memory (ROM), flash memory, and/or electrically erasable programmable read only memory (EEPROM). Any suitable memory may be used.
Preferably, the memory 308 stores a software program that interacts with the other devices in the system 100 as described below. This program may be executed by the processor 304 in any suitable manner. However, some of the steps described below in connection with the methods may be performed manually and/or without the use of the database server 102. In one embodiment, part or all of the program code can be stored in a detachable or removable memory device, including, but not limited to, a suitable cartridge, disk or CD ROM. The memory device 308 and/or a separate database 110 may also store files, programs, web pages, etc. for use by home controllers 108, the monitoring station 104, and/or other devices connected to the network 106.
A more detailed block diagram of a monitoring station 104 is illustrated in
The memory 408 preferably includes volatile memory and/or non-volatile memory. In an embodiment, the memory device includes random access memory (RAM), read only memory (ROM), flash memory, and/or electrically erasable programmable read only memory (EEPROM). Any suitable memory may be used. Preferably, the memory 408 stores a software program that interacts with the other devices in the system 100 as described below. This program may be executed by the processor 404 in any suitable manner. However, some of the steps described below in connection with the methods may be performed manually and/or without the use of the home controller 104. In one embodiment, part or all of the program code can be stored in a detachable or removable memory device, including, but not limited to, a suitable cartridge, disk or CD ROM. The memory 408 may also store digital data indicative of documents, files, programs, web pages, etc. retrieved from another computing device and/or loaded via an input device.
The interface circuits 410, 412, and/or 414 may be implemented using any suitable interface standard(s), such as an Ethernet interface, a wireless interface (e.g., IEEE 802.11) a Universal Serial Bus (USB) interface, and/or a public switched telephone network (PSTN) interface.
One or more microphones 422 and cameras 423 may also be connected to the main unit 104 via the interface circuit(s) 410. As described in more detail below, the microphones 422 and cameras 423 form part of a audio/video telecommunications system 432 used to perform virtual visits to the monitored residence. In one embodiment, the camera may be configured to selectively acquire still or moving (e.g., video) images and may be configured to acquire the images in either an analog, digital or other suitable format. In addition, other input devices 424 may be connected to the interface circuits 410 for entering data and commands into the main unit 104. For example, the input device may be a keyboard, mouse, touch screen, track pad, track ball, isopoint, and/or a voice recognition system may be used.
One or more speakers 426, displays 428, and/or other output devices may also be connected to the main unit 104 via the interface circuit(s) 410. The display 428 may be a cathode ray tube (CRTs), liquid crystal displays (LCDs), or any other type of suitable display. In one embodiment, the display 428 includes a touch-screen with an associated touch-screen controller. The display 428 generates visual displays of data generated during operation of the main unit 104 and/or video for the teleconferencing system. For example, the display 426 may be used to display web pages received from the database server 102 and/or images of a person's face from a home controller 108.
One or more storage devices 430 may also be connected to the main unit 104 via the interface circuit(s) 410. For example, a hard drive, CD drive, DVD drive, and/or other suitable storage devices may be connected to the main unit 104. The storage devices 430 may store any type of data used by the monitoring station 104.
Users of the system 100 may be required to register with the monitoring station 104. In such an instance, each user may choose a user identifier (e.g., e-mail address) and a password which may be required for the activation of services. The user identifier and password may be passed across the network 106 using encryption built into the user's browser. Alternatively, the user identifier and/or password may be assigned by the database server 102.
A flowchart of an example process 500 for providing in-residence care is illustrated in
Generally, the process 500 enables a remote care provider 105 to configure a home with a home controller 108, one or more medical sensors 112, and one or more non-medical sensors 114 based on the results of an assessment survey and the approval of a medical doctor. The remote care provider 105 then monitors data from the sensors 112 and 114. Periodically and/or based on alerts generated in response to the monitored data, the remote care provider 105 conducts virtual visits to the home using an audio/video telecommunications system. A home care provider or other professional may also conduct an actual visit to the home, and data associated with the actual visits may be recorded by the remote care provider 105.
The process 500 begins when a client contacts a home care provider 122 as indicated by block 502. For example, an elderly or disabled person living in a home may contact a nursing company to contract a weekly visit. The home care provider 122 then contacts the remote care provider 105 as indicated by block 504. For example, the remote care provider 105 may have a contractual relationship with the home care provider 122.
The remote care provider 105 then administers a needs assessment survey as indicated by block 506. A needs assessment survey is a survey that determines a client's medical and non-medical needs. The assessment collects information about a person's medical, physical, psychological, familial, social and environmental conditions as well as ability to perform the full range of activities of daily living, including but not limited to ADL's, IADL's and EADL's. The assessment is both evaluative and prescriptive, with answers to one of more questions providing an evaluation of the abilities or inabilities of the person to function independently at their residence and prescribing one or more monitoring or support functions, services, or medical or non-medical modifications that will assist that person in functioning at their residence. The assessment survey preferably includes questions related to the client's health needs (e.g., a mental health examination), home office needs (e.g., bill handling, mail handling, health claims administration, tax handling, legal administration, etc.), activities of daily living needs (e.g., meals, medication, dressing, bathing, toileting, laundry, groceries, eating, house cleaning, home repair, lawn care, snow removal, etc.), and/or social needs (e.g., events, transportation, etc.). The residence associated with the survey may be self owned (e.g., a home, a condominium, or an apartment) or care based (e.g., an assisted living facility or an independent living facility).
Based on the completed assessment survey, the remote care provider 105 develops a home care plan and transmits the plan to a medical doctor for approval as indicated by block 508. If the home care plan is approved, the remote care provider 105 receives an approval from the medical doctor as indicated by block 510. If the home care plan is not approved, the remote care provider 105 and/or the doctor adjusts the home care plan. Once approved, the remote care provider 105 preferably prepares and/or submits the appropriate reimbursement form to an insurance company for the doctor as indicated by block 512.
Based on the needs assessment survey, the remote care provider 105 installs the needed medical sensors, non-medical sensors, audio/video equipment, and networking connections in the client's home as indicated by block 514. For example, the remote care provider 105 may install motion detectors, door position sensors, window position sensors, scales, blood pressure sensors, blood sugar meters, heart rate monitors, etc. The sensors may be connected to the home controller 108 via a direct connection and/or via a wireless connection.
Also based on the needs assessment survey, the remote care provider 105 sets up the needed non-monitoring services. Non-monitoring services are services that are not related to the medical sensors 112 and non-medical sensors 114 installed in the residence. For example, the remote care provider may provide and/or contract for bill handling services, mail handling services, legal document generation services, tax return preparation services, claims management services, transportation coordination services, food preparation services, shopping services, laundry services, housekeeping services, home maintenance services, etc.
Periodically, the needs assessment survey is re-administered. If a new sensor is required, and that new sensor is not already compatible with the home controller, the remote care provider may download software patches to the home controller to allow the new sensor to be connected to the home controller. If the sensor is simple enough for the senior to “install” (e.g., a wireless scale simply needs to be placed on the floor), then the software download is preferably performed in advance of the new sensor being received at the home.
The remote care provider 105 then receives data from the sensors as indicated by block 516. Preferably, the home controller 108 automatically transmits the data to the database server 102 via the network 106. Software in the database server 102 (or some other suitable computing device) examines the sensor data according to a plurality of predetermined rules to determine if an alert should be generated as indicated by block 518. For example, if an oven door sensor indicates the oven door has been open longer than some predetermined time (e.g., 5 minutes), then the database server 102 may generate an alert.
In response to an alert and/or at some periodic time, a person at the monitoring station 104 (or some other person) may then perform a virtual visit to the associated home via an audio/video telecommunications system 116 as indicated by block 520. For example, the person at the monitoring station 104 may contact the person to follow up on why the oven door is open and/or to perform a mental health status check. The database server 102 preferably records the data associated with the virtual visit as indicated by block 522. For example, the explanation for the oven door being open may be that the client was cleaning the oven.
Similarly, a person may perform an actual visit to the associated home as indicated by block 524. For example, a professional medical service provider (e.g., doctor, nurse, or aide), a companion service worker, and a professional non-medical service provider (e.g., accountant or lawyer) may visit the home and record data associated with the visit. The database server 102 preferably records the data associated with the actual visit as indicated by block 526. For example, a visiting nurse may take medical readings and/or ask the person in the home certain predetermined questions. The visiting professional may then enter the results of the medical readings and/or responses to the predetermined questions into a wireless communications device 128. The wireless communications device 128 sends this data to the database server 102 via the home controller 108.
Alternatively, an automated phone based system may prompt the visiting professional for answers to a short list of questions specific to that senior. The automated system may contact the visiting professional at the residence at a predetermined time, or the visiting professional may dial a predetermined phone number. The prompts may be in any language (based on the needs of the home care visitor). For example, the system may ask the visiting professional to enter the senior's weight. The responses may be touch tone responses or verbal responses. For example, the visiting professional could enter the senior's weight on the phone keypad or speak the answer in to the phone. The remote care provider 105 preferably records verbal responses digitally so the responses may be forwarded and/or retrieved to/by interested parties such as doctors and family members. The verbal response may also be recorded in an analog format and/or digitized after recording.
In summary, methods and apparatus for providing in-residence care have been provided. The foregoing description has been presented for the purposes of illustration and description. It is not intended to be exhaustive or to limit the invention to the exemplary embodiments disclosed. Many modifications and variations are possible in light of the above teachings. It is intended that the scope of the invention be limited not by this detailed description of examples, but rather by the claims appended hereto.
