Patent Application
20160357352
This relates generally to providing user feedback, including but not limited to concurrently displaying user-feedback interfaces for providing user feedback on electronic content.
The Internet has become an increasingly dominant platform for the publication of electronic content, for both the media and the general population. At the same time, enabling users to interact with such published electronic content has become an increasingly important feature for online services, such as social networks, to implement.
Given the abundance of published electronic content, users often struggle to provide user feedback in an efficient manner.
Accordingly, there is a need for methods, systems, and interfaces for providing user feedback on electronic content in a simple and efficient manner By concurrently displaying multiple user-feedback interfaces corresponding to multiple stories, such as news articles and user republications of news articles, users can efficiently and easily provided feedback for the stories. Such methods and interfaces optionally complement or replace conventional methods for providing user feedback.
In accordance with some embodiments, a method is performed at a client device with one or more processors and memory storing instructions for execution by the one or more processors. The method includes displaying a first story, wherein the first story includes a second story and an indication of a previous user interaction with the second story that resulted in creation of the first story. A first user-feedback interface corresponding to the first story and a second user-feedback interface corresponding to the second story are concurrently displayed. The first user-feedback interface comprises one or more first affordances for providing user feedback regarding the first story and the second user-feedback interface comprises one or more second affordances for providing user feedback regarding the second story. The method includes receiving user feedback for the first story through the first user-feedback interface or for the second story through the second user-feedback interface. When the user feedback is received through the first user-feedback interface, notification is sent to a server to associate the user feedback with the first story. When the user feedback is received through the second user-feedback interface, notification is sent to the server to associate the user feedback with the second story.
In accordance with some embodiments, a client device includes one or more processors, memory, and one or more programs; the one or more programs are stored in the memory and configured to be executed by the one or more processors. The one or more programs include instructions for performing the operations of the method described above. In accordance with some embodiments, a non-transitory computer-readable storage medium has stored therein instructions that, when executed by the electronic device, cause the electronic device to perform the operations of the method described above.
Thus, client devices are provided with more effective and efficient methods for providing user feedback for stories, thereby increasing the effectiveness and efficiency of such devices and user satisfaction with such devices.
For a better understanding of the various described embodiments, reference should be made to the Description of Embodiments below, in conjunction with the following drawings. Like reference numerals refer to corresponding parts throughout the figures and description.
Reference will now be made to embodiments, examples of which are illustrated in the accompanying drawings. In the following description, numerous specific details are set forth in order to provide an understanding of the various described embodiments. However, it will be apparent to one of ordinary skill in the art that the various described embodiments may be practiced without these specific details. In other instances, well-known methods, procedures, components, circuits, and networks have not been described in detail so as not to unnecessarily obscure aspects of the embodiments.
It will also be understood that, although the terms first, second, etc. are, in some instances, used herein to describe various elements, these elements should not be limited by these terms. These terms are used only to distinguish one element from another. For example, a first user-feedback interface could be termed a second user-feedback interface, and, similarly, a second user-feedback interface could be termed a first user-feedback interface, without departing from the scope of the various described embodiments. The first user-feedback interface and the second user-feedback interface are both user-feedback interfaces, but they are not the same user-feedback interface.
The terminology used in the description of the various embodiments described herein is for the purpose of describing particular embodiments only and is not intended to be limiting. As used in the description of the various described embodiments and the appended claims, the singular forms “a,” “an,” and “the” are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will also be understood that the term “and/or” as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items. It will be further understood that the terms “includes,” “including,” “comprises,” and/or “comprising,” when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
As used herein, the term “if” is, optionally, construed to mean “when” or “upon” or “in response to determining” or “in response to detecting” or “in accordance with a determination that,” depending on the context. Similarly, the phrase “if it is determined” or “if [a stated condition or event] is detected” is, optionally, construed to mean “upon determining” or “in response to determining” or “upon detecting [the stated condition or event]” or “in response to detecting [the stated condition or event]” or “in accordance with a determination that [a stated condition or event] is detected,” depending on the context.
As used herein, the term “exemplary” is used in the sense of “serving as an example, instance, or illustration” and not in the sense of “representing the best of its kind.”
In some embodiments, the client devices 104-1, 104-2, . . . 104-n are computing devices such as smart watches, personal digital assistants, portable media players, smart phones, tablet computers, 2D gaming devices, 3D (e.g., virtual reality) gaming devices, laptop computers, desktop computers, televisions with one or more processors embedded therein or coupled thereto, in-vehicle information systems (e.g., an in-car computer system that provides navigation, entertainment, and/or other information), and/or other appropriate computing devices that can be used to communicate with the social-network system 108. In some embodiments, the social-network system 108 is a single computing device such as a computer server, while in other embodiments, the social-network system 108 is implemented by multiple computing devices working together to perform the actions of a server system (e.g., cloud computing).
Users 102-1, 102-2, . . . 102-n employ the client devices 104-1, 104-2, . . . 104-n to access the social-network system 108 and to participate in a corresponding social-networking service provided by the social-network system 108. For example, one or more of the client devices 104-1, 104-2, . . . 104-n execute web browser applications that can be used to access the social-networking service. As another example, one or more of the client devices 104-1, 104-2, . . . 104-n execute software applications that are specific to the social-networking service (e.g., social-networking “apps” running on smart phones or tablets, such as a Facebook social-networking application running on an iPhone, Android, or Windows smart phone or tablet).
Users interacting with the client devices 104-1, 104-2, . . . 104-n can participate in the social-networking service provided by the social-network system 108 by providing and/or consuming (e.g., posting, writing, viewing, publishing, broadcasting, promoting, recommending, sharing, commenting on, liking) digital content, such as text comments (e.g., statuses, updates, announcements, replies, location “check-ins,” private/group messages), photos, videos, audio files, links (e.g., to web pages, articles, etc.), documents, and/or other electronic content. Users of the social-networking service can also annotate information posted by other users of the social-networking service (e.g., endorsing or “liking” a posting of another user, or commenting on a post by another user or publishing source). In some embodiments, information can be posted on a user's behalf by systems and/or services external to the social-network system 108. For example, the user may post a review of a movie to a movie-review website, and with proper permissions that website may cross-post the review to the social network system 108 on the user's behalf. In another example, a software application executing on a mobile client device, with proper permissions, may use global positioning system (GPS) or other geo-location capabilities (e.g., Wi-Fi or hybrid positioning systems) to determine the user's location and update the social network system 108 with the user's location (e.g., “At Home”, “At Work”, or “In San Francisco, Calif.”), and/or update the social network system 108 with information derived from and/or based on the user's location. Users interacting with the client devices 104-1, 104-2, . . . 104-n can also use the social-networking service provided by the social-network system 108 to define groups of users. Users interacting with the client devices 104-1, 104-2, . . . 104-n can also use the social-networking service provided by the social-network system 108 to communicate and collaborate with each other.
In some embodiments, the network architecture 100 also includes third-party servers 110-1, 110-2, . . . 110-m. In some embodiments, a given third-party server 110 is used to host third-party websites that provide web pages to client devices 104, either directly or in conjunction with the social-network system 108. In some embodiments, the social-network system 108 uses inline frames (“iframes”) to nest independent websites within a user's social network session. In some embodiments, a given third-party server is used to host third-party applications that are used by client devices 104, either directly or in conjunction with the social-network system 108. In some embodiments, the social-network system 108 uses iframes to enable third-party developers to create applications that are hosted separately by a third-party server 110, but operate within a social-networking session of a user 102 and are accessed through the user's profile in the social-network system 108. Exemplary third-party applications include applications for books, business, communication, contests, education, entertainment, fashion, finance, food and drink, games, health and fitness, lifestyle, local information, movies, television, music and audio, news, photos, video, productivity, reference material, security, shopping, sports, travel, utilities, and the like. In some embodiments, a given third-party server 110 is used to host enterprise systems, which are used by client devices 104, either directly or in conjunction with the social-network system 108. In some embodiments, a given third-party server 110 is used to provide third-party content (e.g., news articles, reviews, message feeds, etc.).
In some embodiments, a given third-party server 110 is a single computing device, while in other embodiments, a given third-party server 110 is implemented by multiple computing devices working together to perform the actions of a server system (e.g., cloud computing).
Memory 206 includes high-speed random-access memory, such as DRAM, SRAM, DDR RAM, or other random-access solid-state memory devices; and may include non-volatile memory, such as one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, and/or other non-volatile solid-state storage devices. Memory 206 may optionally include one or more storage devices remotely located from the processor(s) 202. Memory 206, or alternately the non-volatile memory device(s) within memory 206, includes a non-transitory computer-readable storage medium. In some embodiments, memory 206 or the computer-readable storage medium of memory 206 stores the following programs, modules and data structures, or a subset or superset thereof:
The social network database 214 stores data associated with the social network in one or more types of databases, such as graph, dimensional, flat, hierarchical, network, object-oriented, relational, and/or XML databases.
In some embodiments, the social network database 214 includes a graph database, with entity information 216 represented as nodes in the graph database and connection information 220 represented as edges in the graph database. The graph database includes a plurality of nodes, as well as a plurality of edges that define connections between corresponding nodes. In some embodiments, the nodes and/or edges themselves are data objects that include the identifiers, attributes, and information for their corresponding entities, some of which are rendered at clients 104 on corresponding profile pages or other pages in the social-networking service. In some embodiments, the nodes also include pointers or references to other objects, data structures, or resources for use in rendering content in conjunction with the rendering of the pages corresponding to the respective nodes at clients 104.
Entity information 216 includes user information 218, such as user profiles, login information, privacy and other preferences, biographical data, and the like. In some embodiments, for a given user, the user information 218 includes the user's name, profile picture, contact information, birth date, sex, marital status, family status, employment, education background, preferences, interests, and/or other demographic information.
In some embodiments, entity information 216 includes information about a physical location (e.g., a restaurant, theater, landmark, city, state, or country), real or intellectual property (e.g., a sculpture, painting, movie, game, song, idea/concept, photograph, or written work), a business, a group of people, and/or a group of businesses. In some embodiments, entity information 216 includes information about a resource, such as an audio file, a video file, a digital photo, a text file, a structured document (e.g., web page), or an application. In some embodiments, the resource is located in the social-network system 108 (e.g., in content 222) or on an external server, such as third-party server 110.
In some embodiments, connection information 220 includes information about the relationships between entities in the social network database 214. In some embodiments, connection information 220 includes information about edges that connect pairs of nodes in a graph database. In some embodiments, an edge connecting a pair of nodes represents a relationship between the pair of nodes.
In some embodiments, an edge includes or represents one or more data objects or attributes that correspond to the relationship between a pair of nodes. For example, when a first user indicates that a second user is a “friend” of the first user, the social-network system 108 transmits a “friend request” to the second user. If the second user confirms the “friend request,” the social-network system 108 creates and stores an edge connecting the first user's user node and the second user's user node in a graph database as connection information 220 that indicates that the first user and the second user are friends. In some embodiments, connection information 220 represents a friendship, a family relationship, a business or employment relationship, a fan relationship, a follower relationship, a visitor relationship, a subscriber relationship, a superior/subordinate relationship, a reciprocal relationship, a non-reciprocal relationship, another suitable type of relationship, or two or more such relationships.
In some embodiments, an edge between a user node and another entity node represents connection information about a particular action or activity performed by a user of the user node towards the other entity node. For example, a user may “like” or have “attended,” “played,” “listened,” “cooked,” “worked at,” or “watched” the entity at the other node. The page in the social-networking service that corresponds to the entity at the other node may include, for example, a selectable “like,” “check in,” or “add to favorites” icon. After the user clicks one of these icons, the social-network system 108 may create a “like” edge, “check in” edge, or a “favorites” edge in response to the corresponding user action. As another example, the user may listen to a particular song using a particular application (e.g., an online music application). In this case, the social-network system 108 may create a “listened” edge and a “used” edge between the user node that corresponds to the user and the entity nodes that correspond to the song and the application, respectively, to indicate that the user listened to the song and used the application. In addition, the social-network system 108 may create a “played” edge between the entity nodes that correspond to the song and the application to indicate that the particular song was played by the particular application.
In some embodiments, content 222 includes text (e.g., ASCII, SGML, HTML), images (e.g., jpeg, tif and gif), graphics (e.g., vector-based or bitmap), audio, video (e.g., mpeg), other multimedia, and/or combinations thereof. In some embodiments, content 222 includes executable code (e.g., games executable within a browser window or frame), podcasts, links, and the like.
In some embodiments, the social network server module 228 includes web or Hypertext Transfer Protocol (HTTP) servers, File Transfer Protocol (FTP) servers, as well as web pages and applications implemented using Common Gateway Interface (CGI) script, PHP Hyper-text Preprocessor (PHP), Active Server Pages (ASP), Hyper Text Markup Language (HTML), Extensible Markup Language (XML), Java, JavaScript, Asynchronous JavaScript and XML (AJAX), XHP, Javelin, Wireless Universal Resource File (WURFL), and the like.
Memory 306 includes high-speed random-access memory, such as DRAM, SRAM, DDR RAM or other random-access solid-state memory devices; and may include non-volatile memory, such as one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or other non-volatile solid-state storage devices. Memory 306 may optionally include one or more storage devices remotely located from the processor(s) 302. Memory 306, or alternately the non-volatile memory device(s) within memory 306, includes a non-transitory computer-readable storage medium. In some embodiments, memory 306 or the computer-readable storage medium of memory 306 stores the following programs, modules and data structures, or a subset or superset thereof:
Each of the above identified modules and applications correspond to a set of executable instructions for performing one or more functions as described above and/or in the methods described in this application (e.g., the computer-implemented methods and other information processing methods described herein). These modules (i.e., sets of instructions) need not be implemented as separate software programs, procedures or modules, and thus various subsets of these modules are, optionally, combined or otherwise re-arranged in various embodiments. In some embodiments, memory 206 and/or 306 store a subset of the modules and data structures identified above. Furthermore, memory 206 and/or 306 optionally store additional modules and data structures not described above.
Attention is now directed towards embodiments of graphical user interfaces (“GUIs”) and associated processes that may be implemented on a client device (e.g., the client device 104 in
The GUIs shown in
The GUI in
User-feedback interfaces may be displayed in a compressed view (e.g., the first UFI 420 and the second UFI 430 as shown in
In this example, a downward swipe gesture 414-1 detected in
Referring now to
The examples shown in
In performing the method 500, the client device displays (502) a first story. The first story includes a second story and an indication of a previous user interaction with the second story that resulted in creation of the first story. As described above, stories include electronic content that can be presented and displayed on a device, such as text comments (e.g., news articles, blog posts, documents) and/or multimedia (e.g., digital photos, videos, audio files). In some embodiments, the previous user interaction includes (504) sharing, by a user, of the second story. For example, a user may utilize a feature on a social-networking service to republish a story to other users of the social-networking service (e.g., by selecting a share affordance 408-2 or a recommend affordance 408-1 in
The client device concurrently displays (508) a first user-feedback interface (UFI) corresponding to the first story and a second user-feedback interface corresponding to the second story. The first UFI includes (510) one or more first affordances for providing user feedback regarding the first story (e.g., comment affordance 424-1 and “like” affordance 424-2,
In some embodiments, the first UFI includes (512) an indication of a first user associated with the previous user interaction with the second story that resulted in creation of the first story. For example, as shown in
In some embodiments, the first UFI includes (514) user feedback of one or more users for the first story, not including the first user. For example, the first UFI 420 (
In some embodiments, displaying the first user-feedback interface includes (516) displaying at least a portion of user feedback for the second story. The user feedback is provided by the first user in the previous user interaction with the second story that resulted in creation of the first story. For example, as shown in
In some embodiments, displaying the second user-feedback interface includes (518) displaying user feedback of one or more users for the second story. For example, the second UFI 430 (
Referring now to
Referring now to
In some embodiments, the client device displays (532) compressed views of the first and/or second user-feedback interfaces. Examples of compressed views of a first UFI 420 and a second UFI 430 are shown in
In some embodiments, the compressed view of the first UFI includes (534) a portion of user feedback for the second story provided by a first user in the previous user interaction that resulted in creation of the first story. For example, the compressed view of the first UFI 420 (
In some embodiments, the compressed view of the second UFI includes (542) user feedback of a first set of users for the second story. In some embodiments, the first set of users who provided feedback for the second story includes at least some users distinct from the first set of users who provided (536) feedback for the first story. In some embodiments, the compressed view of the second UFI includes (544) the one or more second affordances (e.g., recommend affordance 408-1 and share affordance 408-2,
In some embodiments, the client device detects (548) selection of the first or second user-feedback interface. For example, the client device detects (550) a continuous swipe gesture beginning on the first or second user-feedback interface (e.g., swipe gesture 414-1 beginning on the first UFI 420). In some embodiments, the continuous swipe gesture is a substantially vertical swipe (e.g., within a specified number of degrees of vertical), as shown for the swipe gesture 414-1. In some embodiments, the swipe gesture is a touch-screen input (e.g., detected by the touch-sensitive surface 314 of client device 104,
In some embodiments, in response to detecting the selection of the first user-feedback interface, the client device displays (552,
In some embodiments, the expanded view of the first UFI includes (554) the user feedback for the second story provided by the first user (e.g., comment 412-3 by user 402-1,
In some embodiments, the expanded view of the first UFI includes (556) user feedback of a second set of users for the first story, wherein the first set of users (536) is a subset of the second set of users. For example, in the partially expanded view in
In some embodiments, the expanded view of the first UFI includes (558) the one or more first affordances (510,
In some embodiments, the client device displays (562), while detecting the continuous swipe gesture, an increasing portion of the expanded view of the first user-feedback interface until the entire expanded view of the first user-feedback interface is displayed. An example is shown in
In some embodiments, the expanded view of the first UFI shows (564) the first type of user feedback (540) and a second type of user feedback, distinct from the first type of user feedback. For example, a compressed view of the first UFI may display user “likes” of a first story (a first type of user feedback), while a partially or fully expanded view of the first UFI displays both user “likes” and user comments for the first story (a second type of user feedback).
The client device receives (520) user feedback for the first story through the first user-feedback interface or for the second story through the second user-feedback interface. When the user feedback is received through the first UFI, notification is sent (522) to a server to associate the user feedback with the first story. When the user feedback is received through the second user-feedback interface, notification is sent (524) to the server to associate the user feedback with the second story. Receiving user feedback (520) and sending notifications to the server (522 and 524) are performed in accordance with any of the embodiments discussed above with respect to the method 500.
In some embodiments, in response to detecting (548,
In some embodiments, the expanded view of the second UFI includes (568) user feedback of a second set of users for the second story, wherein the first set of users (542) is a subset of the second set of users. For example, in the partially expanded view in
In some embodiments, the expanded view of the second UFI includes (570) the one or more second affordances (510,
In some embodiments, the client device displays (574), while detecting the continuous swipe gesture, an increasing portion of the expanded view of the second user-feedback interface until the entire expanded view of the second user-feedback interface is displayed. An example is shown in
In some embodiments, the expanded view of the second UFI shows (576) the first type (546) of user feedback (e.g., user “likes”) and a second type of user feedback (e.g., user comments), distinct from the first type of user feedback.
The client device receives (520) user feedback for the first story through the first user-feedback interface or for the second story through the second user-feedback interface. When the user feedback is received through the first UFI, notification is sent (522) to a server to associate the user feedback with the first story. When the user feedback is received through the second user-feedback interface, notification is sent (524) to the server to associate the user feedback with the second story. Receiving user feedback (520) and sending notifications to the server (522 and 524) are performed in accordance with any of the embodiments discussed above with respect to the method 500.
For situations in which the systems discussed above collect information about users, the users may be provided with an opportunity to opt in/out of programs or features that may collect personal information (e.g., information about a user's preferences or a user's contributions to social content providers). In addition, in some embodiments, certain data may be anonymized in one or more ways before it is stored or used, so that personally identifiable information is removed. For example, a user's identity may be anonymized so that the personally identifiable information cannot be determined for or associated with the user, and so that user preferences or user interactions are generalized (for example, generalized based on user demographics) rather than associated with a particular user.
Although some of various drawings illustrate a number of logical stages in a particular order, stages which are not order dependent may be reordered and other stages may be combined or broken out. While some reordering or other groupings are specifically mentioned, others will be apparent to those of ordinary skill in the art, so the ordering and groupings presented herein are not an exhaustive list of alternatives. Moreover, it should be recognized that the stages could be implemented in hardware, firmware, software or any combination thereof.
The foregoing description, for purpose of explanation, has been described with reference to specific embodiments. However, the illustrative discussions above are not intended to be exhaustive or to limit the scope of the claims to the precise forms disclosed. Many modifications and variations are possible in view of the above teachings. The embodiments were chosen in order to best explain the principles underlying the claims and their practical applications, to thereby enable others skilled in the art to best use the embodiments with various modifications as are suited to the particular uses contemplated.
