This disclosure relates generally to audience measurement, and, more particularly, to methods and system to explicitly and implicitly measure media impact.
Traditional systems and methods for assessing the impact and/or effectiveness of media (e.g., advertising, content, entertainment materials, movies, newspapers, magazines, radio, Internet websites, etc.), and/or advertising components (e.g., branding, product packaging, and/or other characteristics of products or service) often rely on surveys that are subject to noise, biases, and statistically insignificant results due to respondents' faulty memories.
Known assessments of the impact and/or effectiveness of audience exposure to various subjects of interest including media (e.g., advertising, entertainment, content, etc.) and/or advertising components (e.g., trade dress, branding, logos, packaging, and/or a product itself), often rely on survey data collected from panelist(s) exposed to the media and/or advertising components. For example, the panelist(s) exposed to the media may be asked to complete surveys after exposure to determine the effect of the exposure. However, these surveys that try to measure advertising effectiveness suffer from excessive noise, statistically insignificant results, low response rates, and/or overall difficulty in isolating the impact of the exposure.
Psychological methodologies may be used to measure and/or predict the attitudes and/or behavior of individuals based on explicit and/or implicit cognitive measures. Explicit cognition refers to the conscious, volitional, and/or intentional mental processes of individuals in recalling information (memory) and making decisions based on opinions, perceptions, and/or interests (attitude). Both the explicit memory and the explicit attitudes of individuals influence their behavior. In contrast, implicit cognition refers to the unconscious, involuntary, and/or automatic mental processes associated with memory, attitude, and/or perception that influence the behavior of individuals. In other words, while people have different knowledge, perceptions, and/or memories that influence their actions, only when people are aware of, or can consciously recall, the knowledge, perception, and/or memory, is that influence explicit. Otherwise, the influence of the knowledge, perception, and/or memory of individuals is implicit. Accordingly, implicit psychological measures include tools that indirectly assess the non-declarative information processing and responses (e.g., information that cannot be provided through written or oral responses (which require explicit cognition)) of panelist(s) to particular stimuli or media. Such responses are herein referred to as ‘implicit responses’ and/or ‘automatic responses’. Furthermore, the underlying behavior or attitude of panelist(s) that may be assessed based on collected implicit responses is herein referred to as their ‘implicit attitude’, and/or ‘automatic attitude’. In contrast, panelist responses that are explicit are herein referred to as ‘explicit responses’ and/or ‘voluntary responses’.
Example methods, apparatus, systems, and articles of manufacture to explicitly and implicitly measure media and/or advertisement component impact are disclosed. Some example methods include analyzing first survey response data obtained from a control group panelist responding to a first survey instrument after exposure to first media. The example first survey instrument includes an implicit measure. The example first survey response data includes first implicit response data. Some example methods further include analyzing second survey response data obtained from a test group panelist responding to the first survey instrument after exposure to second media. The example second survey response data includes second implicit response data. In some examples, the example second media includes elements of the first media and target advertising or entertainment material which were not included in the first media. Some example methods also include assessing an effectiveness of the target advertising or entertainment material based on the first and second implicit response data. Some example methods operate similarly to those described above, but operate on advertising components which are not media (e.g., a physical product) instead of, or in addition to, media.
In some examples, the test group panelist and the control group panelist respond to a first implicit measure at a first time period and a second implicit measure at a second time period different than the first time period. In some examples, the first and second implicit measures are associated with different media effectiveness metrics.
In some examples, the implicit measure comprises an implicit association test. In some such examples, a first complementary pair of categories associated with the implicit association test comprises a first category associated with a first product or brand and a second category associated with a competing product or brand. In some such examples, the first product or brand is related to the target advertising or entertainment material.
In some examples, the implicit measure comprises a go-no-go association test as described more fully below. In some such examples, a first category in a complementary pair associated with the go-no-go association test corresponds to a first product or brand and a second category in the complementary pair is associated with a competing product or brand. The first product or brand is related to the target advertising or entertainment material.
In some examples, the implicit measure comprises a sorting test. In some such examples, the sorting test comprises a plurality of items to sort. The plurality of items includes a first item associated with the target advertising or entertainment material. In such examples, the plurality of items includes at least one of a picture, a word, or a logo. In some examples, the sorting test comprises the test group panelist and the control group panelist sorting the plurality of items based on at least one of preference or recognition.
In some examples, the implicit measure comprises a word completion test. In some examples, the word completion test requests a panelist to fill in at least one missing letter or missing word related to at least one of a target word or phrase associated with the target advertising or entertainment material or a distracter word or phrase unrelated to the target advertising or entertainment material.
In some examples, the implicit measure comprises priming as described more fully below. In some such examples, a priming comprises exposing a control group panelist and a test group panelist to a primer associated with the target advertising or entertainment material before the control group panelist and the test group panelist are to respond to a second survey instrument. In some such examples, the second survey instrument comprises a survey question associated with the target advertising or entertainment material.
In some examples, the first survey instrument is in a game format. In some such examples, the game format comprises at least one of timing a response to the first survey instrument, awarding a point for a completed response, awarding a point for a correct response, deducting a point for an incorrect response, or awarding a point if a speed of response is beneath a threshold.
Some example methods further include analyzing correlate measurement data gathered from the test group panelist. Some such example methods also include validating the media effectiveness metric based on the correlate measurement data. In some such examples, the correlate measurement data includes at least one of eye-tracking data, neuro-physiological data, or purchase behavior data of the test group panelist. In some examples, the neuro-physiological data includes electroencephalographic data.
Some example methods further include analyzing third survey response data obtained from a second control group panelist responding to a second survey instrument after exposure to first media (and/or non-media advertising components) and analyzing fourth survey response data obtained from a second test group panelist responding to the second survey instrument after exposure to second media (and/or non-media advertising components). Some such example methods also include assessing a second effectiveness of the target advertising or entertainment material based on the third survey response data and the fourth survey response data.
In some such examples, the second survey instrument comprises at least one test alternative that is different than the first survey instrument, the at least one test alternative comprising at least one of a type of survey instrument, a latency period, a survey instrument format, a wording of instructions or a question, or a type of effectiveness metric to be assessed.
Some such example methods also include calculating at least one of a first accuracy, a first reliability, or a first significance of the effectiveness of the target advertising or entertainment material based on first purchase behavior data corresponding to actual purchases by the control group panelists and/or the test group panelist. Some such example methods also include calculating at least one of a second accuracy, a second reliability, or a second significance of the second effectiveness of the target advertising or entertainment material based on second purchase behavior data corresponding to actual purchases by the second control group panelists and/or the second test group panelist. Further, some such example methods include comparing at least one of the first accuracy, the first reliability, or the first significance with at least one of the second accuracy, the second reliability, or the second significance to identify preferred (e.g., an optimal) test alternative corresponding to one of the first survey instrument or the second survey instrument as yielding increased valid results.
Tangible machine readable storage mediums are disclosed herein which have instructions, which when executed cause a machine to at least analyze first survey response data obtained from a control group panelist responding to a first survey instrument after exposure to first media (and/or non-media advertising components). The example first survey instrument of some examples includes an implicit measure. The first survey response data of some examples comprises first implicit response data. In some examples, the instructions further cause the machine to analyze second survey response data obtained from a test group panelist responding to the first survey instrument after exposure to second media. The example second survey response data of some examples includes second implicit response data. In some examples, the example second includes elements of the first media and further includes target advertising or entertainment material not included in the first media. The instructions of some examples also cause the machine to assess an effectiveness of the target advertising or entertainment material based on the first and second implicit response data. Some example instructions operate similarly to those described above, but operate on advertising components which are not media (e.g., a physical product) instead of, or in addition to, media.
In some examples, the instructions further cause the machine to analyze correlate measurement data gathered from the test group panelist. In some examples, the instructions also cause the machine to validate the media effectiveness metric based on the correlate measurement data. In some such examples, the correlate measurement data includes at least one of eye-tracking data, neuro-physiological data, or purchase behavior data of the test group panelist. In some examples, the neuro-physiological data includes electroencephalographic data.
In some examples, the instructions further cause the machine to analyze third survey response data obtained from a second control group panelist responding to a second survey instrument after exposure to first media (and/or advertising components) and analyzing fourth survey response data obtained from a second test group panelist responding to the second survey instrument after exposure to the second media (and/or advertising components). In some examples, the instructions further cause the machine to assess a second effectiveness of the target advertising or entertainment material based on the third survey response data and the fourth survey response data. In some such examples, the instructions further cause the machine to calculate at least one of a first accuracy, a first reliability, or a first significance of the effectiveness of the target advertising or entertainment material based on first purchase behavior data corresponding to actual purchases by the control group panelists and/or the test group panelist. In some such examples, the instructions further cause the machine to calculate at least one of a second accuracy, a second reliability, or a second significance of the second effectiveness of the target advertising or entertainment material based on second purchase behavior data corresponding to actual purchases by the second control group panelists and/or the second test group panelist. In some examples, the instructions further cause the machine to compare at least one of the first accuracy, the first reliability, or the first significance with at least one of the second accuracy, the second reliability, or the second significance to identify a preferred (e.g., an optimal) test alternative corresponding to one of the first survey instrument or the second survey instrument as yielding increased valid results.
Apparatus are disclosed herein that include a survey response analyzer to analyze first survey response data obtained from a control group panelist responding to a first survey instrument after exposure to first media (and/or non-media advertising component). The example first survey instrument of some examples includes an implicit measure. The example first survey response data of some examples includes first implicit response data. In some examples, the example survey response analyzer also is to analyze second survey response data obtained from a test group panelist responding to the first survey instrument after exposure to second media. The example second survey response data of some examples includes second implicit response data. In some examples, the example second media includes elements of the first media and target advertising or entertainment material not included in the first media. In some examples, the example apparatus also includes an effectiveness calculator to assess an effectiveness of the target advertising or entertainment material based on the first and second implicit response data. Some example apparatus function similarly to those described above, but with respect to advertising components which are not media (e.g., a physical product) instead of, or in addition to, media.
In some examples, the apparatus further includes a correlate measurement analyzer to analyze correlate measurement data gathered from the test group panelist. In examples, the apparatus also includes an effectiveness validator to validate the media effectiveness metric based on the correlate measurement data. In some examples, the correlate measurement data includes at least one of eye-tracking data, neuro-physiological data, or purchase behavior data of the test group panelist. In some examples, the neuro-physiological data includes electroencephalographic data.
In some examples, the survey response analyzer is to analyze third survey response data obtained from a second control group panelist responding to a second survey instrument after exposure to first media and to analyze fourth survey response data obtained from a second test group panelist responding to the second survey instrument after exposure to the second media. In some such examples, the effectiveness calculator is to assess a second effectiveness of the target advertising or entertainment material based on the third survey response data and the fourth survey response data. In some examples, the apparatus further includes a survey test optimizer to calculate at least one of a first accuracy, a first reliability, or a first significance of the effectiveness of the target advertising or entertainment material based on first purchase behavior data corresponding to actual purchases by the control group panelists and/or the test group panelist. In such examples, the survey test optimizer is also to calculate at least one of a second accuracy, a second reliability, or a second significance of the second effectiveness of the target advertising or entertainment material based on second purchase behavior data corresponding to actual purchases by the second control group panelists and/or the second test group panelist. In some such examples, the survey test optimizer is further to compare at least one of the first accuracy, the first reliability, or the first significance with at least one of the second accuracy, the second reliability, or the second significance to identify a preferred (e.g., an optimal) test alternative corresponding to one of the first survey instrument or the second survey instrument as yielding increased valid results.
In some examples, the first and second implicit response data correspond to a media effectiveness metric. The media effectiveness metric of some examples is associated with a measure of at least one of an ad recall, a brand awareness, a product awareness, a brand favorability, a product favorability, a brand preference, or a product preference, a brand purchase consideration, a product purchase consideration, a brand purchase intent, a product purchase intent, a brand recommendation, a product recommendation. In some examples, the assessing the effectiveness of the target advertising or entertainment material is based on at least one of an amount of lift associated with the media effectiveness metric. In some such examples, the amount of lift corresponds to a difference between a first value of the media effectiveness metric associated with the control group panelist and a second value of the media effectiveness metric associated with the test group panelist.
Turning to the figures,
The ad recall metric 102 of the illustrated example is a measure of whether a person remembers seeing an advertisement or some aspect of the advertisement (e.g., the product, the brand name or logo, a particular image, etc.). The brand awareness metric 104 of the illustrated example is a measure of whether a person recognizes or is aware of a brand associated with the advertising material. Although the terms “recall” and “awareness” typically refer to the conscious recollection of information (i.e., explicit memory), as used herein, the terms “recall” and “awareness” apply to both explicit memory and/or implicit memory. The brand favorability metric 106 of the illustrated example is a measure of whether a person's opinion of a brand is favorable (e.g., whether the person likes the brand). In some examples, brand preference may be measured in addition to, or in place of, brand favorability. Brand preference refers to a person's preference of a brand over a competing brand (e.g., whether the person likes brand A more than brand B) regardless of what the person's favorability of either brand may be in an absolute sense. The purchase consideration metric 108 of the illustrated example is a measure of the degree to which a person contemplates or considers making a purchase of a product or service associated with the advertised brand after being exposed to the advertising material. The purchase intent metric 110 of the illustrated example is a measure of whether a person actually intends to make a purchase as a result of exposure to the advertising material. The brand recommendation metric 112 of the illustrated example is a measure of whether a person would recommend a brand to someone else.
The ad recall metric 102 is at the top level of the hierarchy in the example funnel 100 of
Furthermore, as shown in
Although the example funnel 100 of
Based on the framework represented by the example funnel 100 of
In some examples, implicit response data may be more useful than explicit response data because implicit responses provide response data that panelist(s) may be otherwise unwilling or unable to provide, such as when panelist(s) are responding to very similar or sensitive brands, products, and/or media. To obtain implicit feedback, the examples disclosed herein provide several survey instruments that involve questions, tasks and/or activities that engage the implicit memories and/or attitudes of the panelist(s). Such example survey instruments enhance market research and employ implicit measurement techniques to one or more of the metrics 102, 104, 106, 108, 110, 112 of the example funnel 100 of
In addition, examples disclosed herein employ secondary or external measurements to serve as benchmarks to independently validate and/or confirm the reliability and/or accuracy of the implicit response measurements based on a degree of correlation. In some examples, these correlate measurements include eye tracking technology to determine whether a panelist actually views an object of interest (e.g., an advertisement (e.g., a banner on a webpage)). In this manner, researchers may confirm whether an indication of implicit ad recall is actually based on the exposure to the target subject of interest (e.g., an advertisement) or merely coincidental. Another example correlate measurement disclosed herein involves neurological and/or physiological measurements. In some such examples, electroencephalographic (EEG) sensors are used to measure the brain waves of panelist(s) to assess emotion, attention, and/or memory of the panelist(s) while exposed to the media and/or non-media based advertising material. Gathering such data enables mid-funnel metrics, such as brand favorability 106, to be validated and/or verified. In some examples, the correlate measurements additionally or alternatively include the actual purchase behavior of the panelist(s) and/or proxy measurements of such behavior to assess the reliability of the implicit measurements associated with the purchase consideration metric 108 and/or the purchase intent metric 110.
In some examples, the test group panelists 202 are exposed to base media and/or non-media advertising material 206 that is identical to the base media 206 to which the control group panelists 204 are exposed. For example, both the test group panelists 202 and the control group panelists 204 may be exposed to the same television program with the target media 208 inserted during a commercial break for the test group panelists 202. However, in other examples, the base media and/or non-media advertising material 206 is not necessarily identical between the test group panelists 202 and the control group panelists 204 other than the general environment of the base media and/or non-media advertising material 206. For example, the base media 206 may be a news information website (e.g., cnn.com, nytimes.com, etc.) that the panelists 202, 204 are free to browse and the target media 208 may be an internet banner advertisement that is embedded in one or more web pages visited by the test group panelists 202 while they browse. In the illustrated example, both the test group panelists 202 and the control group panelists 204 are exposed to the base media and/or non-media advertising material 206 and/or the target media and/or non-media advertising material 208 via any number and/or type(s) of media presentation devices 210 including televisions, computers, smart phones, tablets, radios, etc.
In some examples, a media impact survey administrator (MISA) 212 provides the base media 206 to the panelists 202, 204 as well as the target media 208 to the test group panelists 202 for viewing via the media presentation devices 210. In some examples, the MISA 212 provides the base media 206 and the target media 208 via the Internet accessible to the panelists 202, 204 in any environment such as, for example, in the panelists' homes (which may serve as a virtual laboratory). In some such examples, the media presentation devices 210 are associated with specific software and/or hardware to enable the MISA 212 to monitor and/or control the exposure of the panelists 202, 204 to the media 206, 208. In other such examples, the media presentation devices 210 do not include any special software and/or equipment, and the panelists 202, 204 access the media 206, 208 on a web page administered by the MISA 212. In other examples, the example system 200 is implemented in a closed system environment (e.g., in a laboratory setting) that does not require a connection to the Internet. Also, in some examples, the MISA 212 provides the base media 206 and the target media 208 via a communication link such as, for example, a cable connection, a satellite transmission, a local area network, a radio transmission and/or any other suitable communication link.
During and/or after the test group panelists 202 have been exposed to the base media 206 along with the target media 208 and the control group panelists 204 have been exposed to the base media 206, the MISA 212 provides one or more survey instruments 214 to be completed by the panelists 202, 204. In some examples, the survey instruments 214 are provided to the panelists 202, 204 during and/or immediately following exposure to the base media 206 (and target media 208 for the test group panelists 202). In other examples, there is a latency period between the time when the panelists 202, 204 are exposed to the media and when the panelists participate in the survey instruments 214. In some examples, the latency period is up to 24 hours or more after exposure to the media 206, 208 including, for example, two days, a week, a month and/or any other suitable time period. In some examples, the latency period can affect the responses provided by the panelists 202, 204. For example, the panelists 202, 204 may be able to explicitly (i.e., consciously) recall the media the panelists were exposed to immediately following the exposure but forget the media over time. However, the panelists 202, 204 may retain the media the panelists were exposed to in implicit (unconscious) memory for a longer time period and/or recall of the media may improve in implicit memory over time if the memory is reinforced (e.g., via priming, as disclosed herein).
Furthermore, the affect of time on the explicit and implicit attitude of the panelists 202, 204 may or may not be linked to the panelists' explicit and implicit memory. Accordingly, in some examples, the panelists 202, 204 may respond to a first survey instrument after a first latency period and a second survey instrument (of the same or different type) after a second latency period different than the first latency period. Furthermore, in such examples, the first and second survey instruments may be directed to the same effectiveness metric or different effectiveness metrics as disclosed above in connection with
As shown in the illustrated example, the panelists 202, 204 are provided the survey instruments 214 via the media presentation devices 210 through which the panelists 202, 204 were exposed to the media 206, 208. In other examples, the survey instruments 214 are provided to the panelists 202, 204 through a different media presentation device 210 and/or any different medium. In some examples, the survey response data gathered from the panelists 202, 204 is provided to a media impact measurement entity (MIME) 216 for analysis as is disclosed in greater detail below. In some examples, the MISA 212 and the MIME 216 are the same entity, include the same processor and/or are components in the same computing device.
In the illustrated example, the survey instruments 214 include one or more explicit measure(s) 218 and one or more implicit measure(s) 220. Thus, whereas ‘survey instrument’ is used herein to generically refer to any type of question, task, and/or activity engaged in by panelist(s) to elicit the panelists' responses, ‘survey measures’ (e.g., explicit measures or explicit measures) refer to particular types of survey instruments. For example, the explicit measure(s) 218 include any type of survey and/or survey-like method of obtaining self-reported and/or declarative information (i.e., information a panelist may provide through a written or oral response) such as a multiple choice question, a fill in the blank question, a short answer question, a diary, and/or any other suitable instrument to obtain explicit response data. The implicit measure(s) 220 of the illustrated example include survey and/or survey-like instruments that involve questions, tasks and/or activities that, when responded to and/or engaged in, call upon the implicit memories, attitudes, and/or perceptions of the panelists 202, 204. Some example survey instruments involving implicit measures 220 include an implicit association task or test (IAT), a go-no-go association task or test (GNAT), a word completion test, a sorting test, and/or priming. In the illustrated example, the MISA 212 may provide correlate measurement data based on feedback from the panelists 202, 204 obtained via the correlate measurement collector(s) 222 to the MIME 216 for analysis in connection with the survey response data described above.
An example survey instrument, an IAT, described in connection with
Additionally, the concepts correspond to the subject matter about which the implicit attitude of a person is being tested with respect to the attributes to be applied to the concepts. For example,
In some examples, a first concept in the first complementary pair of an IAT corresponds to a target concept while the complementary concept in the pair corresponds to a distractor concept. The target concept is associated with the concept for which the implicit attitudes of the panelists 202, 204 are being tested. In contrast, the distractor concept is associated with some other concept. In some examples disclosed herein, the distractor concept serves as an alternative to the target concept. For example, the first complementary pair of concepts may correspond to a product or brand associated with the advertising or entertainment material of the target media 208 (the target concept) and competing product(s) or brand(s) (the distractor concept). In other examples, the distractor concept may correspond to unrelated product(s), brand(s), or other concept(s). Although many examples disclosed herein refer to media, example methods, apparatus and articles of manufacture disclosed herein may likewise apply to non-media advertisements, such as physical products, product packaging, etc. For example, if the implicit attitudes of the panelists 202, 204 are to be assessed with respect to toothpaste, toothpaste would be the target concept in the complementary pair and vacuum cleaners could be the distractor concept in the complementary pair.
During the IAT, the panelists 202, 204 identify or associate the items from any of the four categories with one or more of the concepts or attributes. In some examples, an IAT is done via a computer 308 having a screen 310 and keyboard 312 (
A disclosed example IAT involves four different tasks or exercises that may be repeated one or more times during a complete test procedure. A first task involves providing a successive set of items (e.g., words, phrases, logos, images, etc.) to the panelists 202, 204 some of which are from the category associated with the target concept while others are from the category associated with the distracter concept. As each item is presented to the panelists 202, 204, the panelists 202, 204 are to identify whether the displayed item is associated with the target concept or the distracter concept. In some examples, where the panelists 202, 204 participate in the IAT via a computer (whether the same or different than the media presentation devices 210), the panelists 202, 204 indicate the correct concept (e.g., target or distracter concept) by pressing a key on a computer or an area of a screen using a mouse or a finger of a panelist using a touch-screen device corresponding to each of the concepts. A second task involves a similar process of providing a successive set of items from the categories associated with the second complementary pair of attributes (e.g., ‘good’ items and ‘bad’ items), and the panelists 202, 204 are to classify each item with the corresponding attribute as the item appears. A third task in the IAT involves combining one concept (e.g., target concept) with one attribute (e.g., target brand+good) and combining the other concept (e.g., distractor concept) with another attribute (e.g., competing brand+bad). In the third task the panelists 202, 204 are provided items from any of the four categories (e.g., items associated with the target concept, distracter concept, first attribute, or the second complementary attribute). As each item appears, the panelists 202, 204 are to classify the item into the combined concept-attribute category to which the panelists 202, 204 believe the item corresponds. A fourth task in the example IAT involves cross-combining the concepts and attributes such that the first concept (e.g., target concept) is combined with the second attribute (e.g., target brand+bad) and the second concept (e.g., distractor concept) is combined with the attribute (e.g., competing brand+good). The panelists 202, 204 again classify successive items into the appropriate combined category, according to the panelists' 202, 204 opinions.
Throughout the example IAT procedure the panelists 202, 204 attempt to identify the category corresponding to each item as fast as possible and the response time or reaction time for each item is recorded. The reaction times during the first and second tasks of the IAT provide a baseline for the response sensitivity of the panelists 202, 204. From this baseline, the reaction times during the third and fourth tasks enable the MIME 216 to determine the implicit attitude of the panelists 202, 204 with respect to the tested attributes as the attributes relate to the tested concepts. Faster responses are interpreted as implicitly (e.g., unconsciously) easier associations between the concept and the attribute for the panelists 202, 204 and, therefore, suggest a stronger association in implicit cognition of the panelists 202, 204. For example, the panelists 202, 204 who are faster in classifying items associated with the target concept (e.g., a logo of the target brand) when the target concept is grouped with the positive attribute (e.g., target brand+good), indicates that the panelists 202, 204 implicitly favor the target concept (e.g., target brand) or view the target concept positively. In contrast, slower response times indicate a more difficult pairing that is interpreted as an implicit bias against the association of the concept with the attribute to which the concept is grouped.
In some examples, the association between item(s) and a corresponding category may be based more on objective facts than subjective opinion. In such examples, in addition to reaction times, the panelists 202, 204 may incorrectly identify the category associated with one or more items in any of the tasks of the IAT. Accordingly, the number of correct and incorrect responses, in conjunction with the response time for each, may be evaluated to further assess the implicit attitudes of the panelists 202, 204.
The above disclosed example manner of implementing an IAT enables a determination of the implicit attitudes and/or perceptions of the panelists 202, 204. However, in some examples, the example IAT may not directly indicate the effectiveness of the target media and/or target non-media advertising components 208 to impact the implicit attitudes and/or perceptions of the panelists 202, 204 when the implicit attitudes may have already been present prior to exposure to the target media 208. Accordingly, to assess the effectiveness of the target media 208, in some examples, the MIME 216 calculates the difference in response times between the test group panelists 202 and the control group panelists 204. For example, after performing the IAT, the MIME 216 may determine that the response times of the test group panelists 202 are faster than the response times of the control group panelists 204 when the target concept is grouped with the positive attribute. Such a determination is an indication that the target media 208 (which only the test group panelists 202 were exposed to) increased the implicit favorability of the test group panelists 202 towards the target concept and, therefore, was effective.
Another example survey instrument is the go-no-go association test (GNAT), described in connection with in
As disclosed above, the IAT and the GNAT are used to determine the implicit attitudes and/or perceptions of the panelists 202, 204. Thus, the IAT and the GNAT are used to assess the effectiveness of advertising or entertainment material (e.g., the target media 208) on the attitudinal metrics 116 of the example advertising funnel 100 of
For instance, some examples disclosed herein which use the word completion test, are useful to assess the ad recall of the panelists 202, 204. An example word completion test 400 is shown in
In some examples, a list of incomplete words is presented at one time and the panelists 202, 204 are asked to complete as many words as the panelists 202, 204 can within a certain timeframe (e.g., one minute). While the control group panelists 204 may be able to complete the target words without having been exposed to the target media 208, the implicit memory of the test group panelists 202 may enable the test group panelists 202 to complete the target words more easily and, therefore, complete more of the target words. The completion rates of target words as compared with the distractor words between the test group and the control group provide an indication of the impact of the target media 208 on being recalled from implicit memory.
In other examples, the panelists 202, 204 are presented one incomplete word at a time and the response time to complete each word is measured. In some examples, a faster time to complete the target words is achieved by the test group panelists 202 indicative of the test group panelists' 202 implicit memory of the target media 208. Alternatives to the word completion test disclosed above may also be implemented. For example, instead of missing letters in a word, the test may include phrases with entire words missing. Alternatively, the words and/or phrases may be scrambled and the completion test requires the panelists 202, 204 to unscramble the words and/or phrases.
Another example survey instrument is the sorting test. The sorting test is another implicit measure 220 that may be used to assess the implicit memory (to measure breakthrough metrics 114) as well as implicit attitudes or perceptions (to measure attitudinal metrics 116) of the test group panelists 202. An example sorting test 500 is shown in
Once presented with the plurality of pictures, the panelists 202, 204 may be requested to order or rank the pictures according to the panelists' 202, 204 preference. The position or rank of the target picture relative to the other pictures between the test group panelists 202 and the control group panelists 204 is an indication of the implicit familiarity (memory) of the target advertisement from which the target picture was derived, and any resulting implicit favorability for the product and/or brand associated with the target media 208. In this manner, the MIME 216 may assess the effectiveness of the advertisement with respect to brand or product favorability. In another example, the panelists 202, 204 may be presented with the plurality of items and then requested to identify the item the panelists 202, 204 recognize from a recent ad the panelists 202, 204 saw while exposed to the base media 206. In such examples, the difference in how frequently the test group panelists 202 recognize the target item relative to the control group panelists 204 is used to assess the effectiveness of the target media 208 with respect to ad recall.
Another implicit measure 220 is priming. Priming involves exposing the panelists 202, 204 to an item (e.g., word, phrase, logo, image, etc.) associated with the target media 208 (e.g., screen shot of a television commercial) and/or the subject matter of the target media 208 (e.g., picture of a product in the television commercial) before the panelists 202, 204 respond to a second one of the survey instruments 214. In some examples disclosed herein, the second survey instrument is one of the implicit measures 220 described above. In other examples, the second survey instrument is an explicit measure 218, such as a survey question. In such examples, the item presented to the panelists 202, 204 before the panelists 202, 204 respond to the second survey instrument serves as a primer to trigger the memory of the test group panelists 202 regarding the target media 208 to which the test group panelists 202 were previously exposed (along with the base media 206) and to which the item relates. In such examples, the item or primer will not trigger anything in the memory of the control group panelists 204 because the item or primer would have no significance to the control group panelists 204 as the control group panelists 204 were not exposed to the target media 208 to which the item or primer relates.
Based on the priming effect of the item on the test group panelists 202, the test group panelists 202 will have increased recall of the target media 208, thereby influencing the response to the second survey instrument 214 following the priming. For example, the target media 208 may be an advertisement for Brand X Whitening toothpaste. Following exposure to the base media 206 (and the target media for the test group panelists 202), the panelists 202, 204 may be exposed to a primer (e.g., image of face having a smile with sparkling white teeth taken from the target media 208). After being primed, the panelists 202, 204 may be asked the following question: “Do you recall seeing an ad for Brand X Whitening toothpaste in the past 24 hours?” By preceding this question with exposure to a primer, the implicit memory of the test group panelists 202 is triggered, thereby increasing the test group panelists' 202 recall. However, in some such examples, the impact of the target media 208 to be registered in the implicit memory of the test group panelists 202 may be conflated by the ability of the test group panelists 202 to recall the target media 208 without the need for a primer (i.e., recall based on explicit memory). In some such examples, the test group panelists 202 are divided into a priming group and a non-priming group in which only the priming group is exposed to the primer after exposure to the base media 206 (along with the target media 208). Similarly, the control group panelists 204 are also divided into a priming group and a non-priming group in which only the priming group is exposed to the primer after exposure to the base media 206. The differences in responses from the non-priming test group panelists 202 and the non-priming control group panelists 204 will provide a measure of the explicit recall of the advertisement. The differences in responses from the priming test group panelists 202 and the priming control group panelists 204 will provide a measure of the recall of the advertisement based on explicit and implicit memory. Using these measures, the effect the advertisement has on implicit memory may be assessed by subtracting the explicit only measure from the explicit and implicit measure. In this manner, the implicit impact or effectiveness of the target media 208 may be assessed.
The above example demonstrates the implicit measure 220 of priming to determine the implicit effectiveness of an advertisement for a product (e.g., Brand X Whitening toothpaste) with respect to the ad recall metric 102 of the advertising funnel 100 described in
In addition to being able to assess the implicit memory and/or attitudes of people for a more complete assessment of the effectiveness and/or impact of advertising or entertainment material, another advantage of the implicit measures 220 disclosed herein is that the format of the implicit measures 220 is more engaging to the panelists 202, 204 than other known survey instruments 214, such as the explicit measures 218 described above. For example, many people enjoy participating in games and/or other diversions that are mentally challenging and/or help pass the time, such as online games and activities. Example implicit measures 214 disclosed herein are adapted to be in or otherwise resemble a game format to make the measures more engaging and fun for the panelists 202, 204, thereby increasing an overall response rate from all the panelists 202, 204 participating in the survey. Additionally, by making the implicit measures 214 have the appeal of a game, the panelists 202, 204 are more likely to enjoy the tasks involved without thinking about it as a survey, thereby enabling the unconscious (implicit) aspects of the panelists' memory and/or attitude to be manifest more freely without obstruction from conscious (explicit) effort.
Example implicit measures 214 disclosed herein include characteristics of games such as, for example, the timed nature of the tests (e.g., speed of response and/or set time period in which to respond) and/or the mental challenges that are involved (e.g., word completions). However, in some examples, the implicit measures 214 may also include the rewarding of points. For example, in both IATs and GNATs the panelists 202, 204 are to respond as fast as the panelists can, which may result in errors at times. Accordingly, in some examples, the panelists 202, 204 may accumulate one point for each correct response. In this manner, the panelists 202, 204 become more engaged in the test with an automatic reinforcement that encourages the panelists 202, 204 to continue participating. Additionally or alternatively, five points (or any other suitable number) may be rewarded for classifying an entire set of items within a certain time period. Using both of these pointing schemes together balances the incentives for the panelists 202, 204 to categorize the items both quickly and correctly. In a similar manner, points may be awarded for the number of completed words in the word completion test and/or the speed at which the words are completed. Likewise, points may be rewarded for correctly identified target items in a sorting test. In some examples, points may be deducted for each incorrect response.
The example system 200 of
In another example, the correlate measurement collector(s) 222 gather data that serves as a proxy for purchase behavior. For example, after administering one or more survey instruments to the panelists 202, 204, the MISA 212 may provide the panelists 202, 204 with a variety of coupons and/or discounts, at least one of which is associated with the target media 208. Whether the panelists 202, 204 select the coupon and/or discount associated with the target media 208 serves to indicate whether the panelists 202, 204 contemplate and/or plan on purchasing a product or service associated with the target media 208. In some examples, such purchase behavior data is correlate measurement data for comparison against the purchase consideration metric 108 and/or the purchase intent metric 110. In other examples, the implicit response data is correlated with actual sales data.
In some other examples, the correlate measurement collector(s) 222 include sensors to gather neuro-physiological data from the panelists 202, 204. The correlate measurement collector(s) 222 may include, for example, one or more electrode(s), camera(s) and/or other sensor(s) to gather any type(s) of neurological, physiological, and/or biological data, including, for example, brain activity based on functional magnetic resonance imaging (fMRI) data, electroencephalography (EEG) data, magnetoencephalography (MEG) data and/or optical imaging data. In some such examples, the neuro-physiological data may be gathered continuously, periodically and/or aperiodically while the panelists 202, 204 are exposed to the base media 206 (and the target media 208 for the test group panelists 202).
The example collected neuro-physiological response data may be indicative of one or more of alertness, engagement, attention, memory, and/or emotion of the panelists 202, 204 when being exposed to the base media 206 and/or target media 208. In the illustrated example, such measurements may serve as a correlate measurement to verify the implicit response data with respect to the mid-level effectiveness metrics such as the brand favorability metric 106.
The example apparatus 600 of
The example apparatus 600 of
In some examples, the survey response analyzer 602 combines and/or integrates the responses from some or all panelists 202 in the test group and some or all panelists 204 in the control group. In such examples, the survey response analyzer 602 performs statistical analysis on the combined survey response data to assess an overall reaction of the test group panelists 202 and/or the control group panelists 204 to then extrapolate such analysis to a more general population. In some examples, the survey response analyzer 602 combines and/or integrates the response from some or all of the panelists 202, 204 in both the test group and the control group. For example, the priming implicit measure, as described above, includes separating the test group panelists 202 and the control group panelists 204 into two subgroups corresponding to those who are exposed to a primer and those who are not. In such an example, the survey response data may combine the responses of the primed panelists 202, 204 and the response of the non-primed panelists 202, 204 regardless of whether the panelists 202, 204 are in the control group or the test group.
The example effectiveness calculator 604 in the example apparatus 600 of
In the illustrated example, the apparatus 600 is also provided with the example correlate measurement analyzer 606 to analyze the correlate measurement data obtained from the panelists 202, 204. In the example of
In other examples, where neuro-physiological data is gathered from the panelists 202, 204, the example correlate measurement analyzer 606 analyzes the data to identify the effect of the media on the panelists 202, 204 during the panelists' 202, 204 exposure to the media. For example, if the neuro-physiological data includes EEG data, the example correlate measurement analyzer 606 may analyze the data to identify specific patterns, amplitudes, and/or frequencies of brain waves known to be indicative of neural activity associated with the emotion, attention, and/or memory of the panelists 202, 204. The example effectiveness validator 608 may then compare such data with the survey response data associated with a corresponding effectiveness metric (e.g., ad recall, brand favorability, etc.) to confirm and/or verify the assessment of the target media 208 based on the survey response data.
In other examples, if the correlate measurement data corresponds to purchase behavior and/or proxies for purchase behavior, the example correlate measurement analyzer 606 analyzes the purchase behavior data to determine whether the panelists 202, 204 have actually purchased products and/or services associated with the target media 208 and/or shown intent to make such purchases. Based on such an analysis the example effectiveness validator 608 then either confirms or invalidates the assessment of the effectiveness and/or impact of the target media 208 on the purchase consideration and/or purchase intent metrics 108, 110 of the example advertising funnel 100 of
The example apparatus 600 of
The example database 610 of the illustrated example is provided to store the survey response data, the correlate measurement data, and/or the analyzed results from the example survey response analyzer 602, the effectiveness calculator 604, the example correlate measurement analyzer 606, and/or the effectiveness validator 608. Additionally, in some examples, the database 610 stores the base media 206, the target media 208, and/or the survey instruments 214 for display to the panelists 202, 204 via the example communications interface 601.
While an example manner of implementing the system 200 and the apparatus 600 have been illustrated in
Flowcharts representative of example machine readable instructions which may be executed to implement the system 200 of
As mentioned above, the example processes of
In some examples, the example instructions also cause the communications interface 601 to collect neuro-physiological response data from the panelists during exposure to the media (block 704) (e.g., via the correlate measurement collector(s) 222 of
The example communications interface 601 further collects purchasing behavior data from the panelists (block 708). In some examples, the purchasing behavior data is based on proxies for actual purchasing behavior such as the selection of coupons and/or discounts made by the panelists 202, 204 after exposure to the media. Additionally, the communications interface 601 collects survey response data from the test group panelists 202 and the control group panelists 204 (block 712) (e.g., in response to the survey instruments 214 of
The example flowchart of
The analysis involved in the illustrated example that is performed by the survey response analyzer 602 depends on the type of survey response data being analyzed. For example, if the first survey response data includes a response to an explicit measure (e.g., a survey question), the survey response analyzer 602 identifies whether the response indicates a positive or negative reaction, and/or any keywords used by the test group panelist(s) in describing the thoughts, attitudes, and/or other reactions of the test group panelist(s). In other examples, where the first survey response data includes a response to an implicit measure (e.g., IAT, GNAT, word completion, etc.), the survey response analyzer 602 analyzes the response times, the nature of response, the speed of completion of the measure, the number of correct or incorrect responses, and so forth, to obtain an indication of the implicit memories and/or attitudes of the test group panelist(s) with respect to the target media. In some examples, where there are multiple test group panelist(s), the survey response analyzer 602 may aggregate or combine the first survey response data and analyze the same for any trends, themes, or other common characteristics among responses across the test group panelist(s).
After analyzing the first survey response data from the test group panelist(s) (block 800), the survey response analyzer 602 assigns a value to each of the test group panelist(s) representative of the panelists' implicit memory and/or attitude corresponding to one or more effectiveness metric(s) associated with the target media (block 802). In some examples, the effectiveness metrics correspond to one or more of an ad recall, a brand awareness, a product awareness, a brand favorability, a product favorability, a brand preference, a product preference, a brand purchase consideration, a product purchase consideration, a brand purchase intent, a product purchase intent, a brand recommendation, and/or a product recommendation. In some examples, the implicit memory and/or attitude for each panelist is to be analyzed relative to the implicit memory and/or attitudes of one or more of the other panelists. In such examples, different methods of quantifying and/or assigning a specific value to the implicit memory and/or attitude of the test group panelist(s) may be used.
In some examples, the first survey response data from multiple survey instruments correspond to the same effectiveness metric. In some such examples, the analyzed results of the different survey responses are combined into an average value representative of the implicit memory and/or attitude of the test group panelist(s). In some examples, the different survey instruments are given different weights based on the reliability of the survey instruments in assessing the implicit memory and/or attitudes of the test group panelist(s) and/or predicting the behavior of the panelist(s) as a result of the calculated implicit memory and/or attitudes. In some examples, the quantified value corresponding to each effectiveness metric may be combined into an overall figure representative of a generic implicit memory and/or attitude of the test group panelist(s).
In the example of
The survey response analyzer 602 assigns a value to each of the control group panelist(s) representative of the panelists' implicit memory and/or attitude corresponding to the one or more effectiveness metrics (block 806) (using, for example, the survey response analyzer 602). The quantification or valuation of the implicit memory and/or attitude of the control group panelist(s) is similar to or the same as the process for the test group panelist(s) disclosed above at block 802.
The example effectiveness calculator 604 in the example of
The illustrated example, the correlate measurement analyzer 606 of
In the example of
Continuing on to
If the survey test optimizer 609 determines that the survey test procedure is to be improved (block 818), the example communications interface 601 gathers actual purchase behavior of the test group panelist(s) and the control group panelist(s) (block 820) (using, for example, the communications interface 601). In the illustrated example, the effectiveness validator 608 calculates an accuracy, reliability, and/or significance of the calculated effectiveness (block 822). In some examples, the accuracy of the calculated effectiveness is determined based on how predictive the calculated effectiveness is of actual purchase behavior based on a comparison with such. In some such examples, the accuracy is dependent on the type of survey instrument used (e.g., explicit measures versus implicit measures, IAT versus word completion test) and/or the format of the survey instrument (e.g., direct questions versus a game-like format). Also, in some examples, the accuracy is dependent on the terms, phrases, attributes and/or categories used in the survey instruments. In some examples, the significance of the calculated effectiveness is based on an amount of lift associated with the corresponding effectiveness metric relative to the lift corresponding to other effectiveness metrics. In some examples, the reliability is based on a level of variation between the first survey response data and the second survey response data (e.g., to obtain statistically significant results). In yet other examples, the accuracy, reliability and/or significance of the calculated effectiveness is based on a latency period prior to administering the survey instrument.
In the example illustrated in
In some examples, the example communications interface 601 gathers additional response data based on the changed test alternative(s) (block 828). In some examples, administering the changed test alternative(s) and/or gathering the resulting response data corresponds to the example disclosed in connection with
The processor 912 includes a local memory 913 (e.g., a cache) and is in communication with a main memory including a volatile memory 914 and a non-volatile memory 916 via a bus 918. The volatile memory 914 may be implemented by Synchronous Dynamic Random Access Memory (SDRAM), Dynamic Random Access Memory (DRAM), RAMBUS Dynamic Random Access Memory (RDRAM) and/or any other type of random access memory device. The non-volatile memory 916 may be implemented by flash memory and/or any other desired type of memory device. Access to the main memory 914 and 916 is controlled by a memory controller.
The processor platform 900 also includes an interface circuit 920. The interface circuit 920 may be implemented by any type of interface standard, such as an Ethernet interface, a universal serial bus (USB), and/or a PCI express interface. One or more input devices 922 are connected to the interface circuit 920. The input device(s) 922 permit a user to enter data and commands into the processor 912. The input device(s) can be implemented by, for example, a keyboard, a mouse, a touchscreen, a track-pad, a trackball, isopoint and/or a voice recognition system. One or more output devices 924 are also connected to the interface circuit 920. The output devices 924 can be implemented, for example, by display devices (e.g., a liquid crystal display, a cathode ray tube display (CRT), a printer and/or speakers). The interface circuit 920, thus, typically includes a graphics driver card.
The interface circuit 920 also includes a communication device such as a modem or network interface card to facilitate exchange of data with external computers via a network 926 (e.g., an Ethernet connection, a digital subscriber line (DSL), a telephone line, coaxial cable, a cellular telephone system, etc.).
The processor platform 900 also includes one or more mass storage devices 928 for storing software and data. Examples of such mass storage devices 928 include floppy disk drives, hard drive disks, compact disk drives and digital versatile disk (DVD) drives.
Coded instructions 932 to implement the example processes of
Although certain example methods, apparatus and articles of manufacture have been described herein, the scope of coverage of this patent is not limited thereto. On the contrary, this patent covers all methods, apparatus and articles of manufacture fairly falling within the scope of the appended claims either literally or under the doctrine of equivalents.
This patent claims the benefit of U.S. Provisional Patent Application Ser. No. 61/638,211, entitled “Methods and Systems to Explicitly and Implicitly Measure Media Impact,” which was filed on Apr. 25, 2012, and which is incorporated herein by reference in its entirety.
Number | Date | Country | |
---|---|---|---|
61638211 | Apr 2012 | US |