The present invention generally relates to a mobile vendor management software system or (“VMS”) system that allows users to better manage the procurement and management of outside sources of labor by leveraging all the functions of a traditional VMS and enhancing them by incorporating key functionality of a smart phone or mobile device.
Vendor Management System software (“VMS”) is a tool for procuring and managing outside sources of labor, including temporary employees, independent contractors, and professional service firms. VMS performs a range of functions, including order or requisition distribution and response processes, resumé submission and review processes, hiring and on-boarding processes, timesheets and expenses submission and approval processes, invoicing, payment, budget management, performance evaluations of suppliers and workers, and analytics regarding all of the above.
VMS is typically web-based, and is often provided as Software as a Service (SaaS) that requires a personal computer or laptop and web browser for access and full functionality.
Some VMS providers have developed limited mobile functionality by creating a mobile-friendly limited version of their VMS that is accessible through a web browser on a mobile device. In addition, some have developed mobile device applications such as timecard functionality for Android and iPhone mobile devices. There is currently no VMS that provides BlackBerry® functionality, nor any VMS that provides full end-to-end functionality through mobile applications.
Thus, there remains a need for an application that allows VMS to be fully run on a mobile device, and that integrates VMS capabilities with the unique functionality mobile devices or smart phones offer.
Briefly stated, the present invention is a software application and system for running a VMS on a mobile device and leveraging key features of a mobile device to enhance the functionality of a VMS. Historically, VMS software has been limited to computer applications, that is, systems that must be run on traditional desktop computers or laptops. However, in recent years, the prevalence and technological advancement of mobile devices such as smart phones and tablets has created a need for the ability to run many traditional software programs on such mobile devices, with software specifically tailored for such mobile devices, that also integrates the additional functionality that mobile devices offer. Within the realm of mobile devices, these specifically tailored software programs are typically referred to as “apps.” The present invention provides a mobile VMS app which provides the full functionality of a VMS system, while seamlessly integrating it with the added functionality of a mobile device.
The present invention may be designed to work with current popular mobile operating systems such as Android™, BlackBerry®, and iPhone® platforms.
In general, the mobile VMS application allows users (such as customers, workers, managed service providers (MSP), and suppliers) to perform all of the functions that are traditionally available on a desktop VMS system. Each application may include a shared set of general functions, such as the ability to setup a unique passcode, the ability to designate a proxy or set up an alternate approver, provide a method for contacting the VMS provider, and a news feed within the app that is specific to the contingent labor program the user is participating in. The mobile VMS application will also have appropriate security features, including, at a basic level, user name and password functionality. Once registered within the mobile VMS application, a user may search for jobs within the application, and simply click to submit his or her resumé, reply to job postings, and perform many other job related tasks.
In addition to the features currently available to registered VMS users, the mobile VMS application will allow for user self-registration, so users can create a profile in order to submit their resumés for job postings they see on LinkedIn® or elsewhere.
As with any VMS system, a data connection to at least one server/database is necessary to download and upload data. Because the mobile VMS application is designed to work on mobile devices, the invention may take advantage of cellular, wireless, or even wired communications mediums to establish such a data connection. In consideration of the data usage limitations instituted by various communications providers, the mobile VMS application also offers an offline/plane mode that takes a static picture of the database and stores it on the device for a user to continue usage of the VMS system during travel. When Wi-Fi or mobile access is restored, the database will sync with the server/database and complete the transactions that were initiated in offline/plane mode.
The data that is downloaded to the device is specific to the role of the user and the permissions the user would have in the traditional VMS setting. A user of the mobile VMS application may open the application on a mobile device and see a dashboard of items relevant to that particular user, including tasks, announcements, messages, reminders, calendar, and available workflows. The user may then click on the available workflows link and will see all of the actions they are able to take.
The present invention may be embodied in four different apps that work together to create the full end-to-end VMS functionality available on a desktop or laptop computer. Each app may be tailored to the specific functions of each user of a traditional VMS system, including: customer, worker, managed service provider (MSP), and supplier. Each application will also leverage the features of the mobile device in complementary ways to enhance the function for each specific function.
In the customer version of the mobile VMS application, the application may provide timesheet approval or denial, expenses approval or denial, budget management, reports (headcount, spend, start dates, end dates, tenure, fill rates, performance), work order routing and approval, requisition routing and approval, creating and distributing requisitions, resumé review, interview initiation, interview scheduling, invoice review and approval, communicating with other managers regarding resumés, and alerts when new e-mails requests or reminders are received.
Mobile device or smart phone features may be leveraged to provide additional functionality in the customer version of the app, including: calendar integration to request and schedule candidate interviews, set reminders for time sheet and expense approval, short messaging service (SMS) messaging to send out reminders to candidates or suppliers, telephone integration to provide one-click calling of candidates or suppliers, and video camera/video chat integration for video interviews of candidates.
In the worker version of the mobile VMS application, the application may provide functionality related to: resumé submission, interview requests, interview scheduling, pre-employment document submission, scheduling of pre-employment testing or screening, timesheet submission, expenses submission, contact information update, alerts, and reminders.
Mobile device or smart phone features may be leveraged to provide additional functionality in the worker version of the app, including: video camera/video chat integration for video interviews; camera integration for submitting copies of employment documents, such as driver's license, or expenses documentation, such as photographs of receipts from restaurants or hotels; LinkedIn® integration to review the profile of the interviewer or search for jobs outside of the app; map and global positioning satellite (GPS) integration to provide directions from home to the interview location or pre-employment screening locations, such as for drug testing, and to estimate the cost of commuting to a position; security features and touch screen integration for signing documents with finger or stylus and submitting them through e-mail or directly within the app, such as right to represent documents, employment applications, consents to background testing, EFT authorization, timesheets, and expenses; SMS integration for notices from MSP, suppliers, or the customer regarding timesheet deadlines, changes in schedule, and the like; integration with the contacts functionality to maintain relevant information for MSP, suppliers, and workers; integration with the contacts functionality to maintain relevant information for customers, MSP, and supplier; one click phone dialing; and integration with calendar to schedule interviews, drug screens, first day of work, leave days, and other relevant dates.
In the MSP version of the mobile VMS application, the application may provide functionality related to: supplier management, invoicing, budget management, reports, resumé review, resumé submission, interview initiation, pre-employment requirements initiation, sharing information with other managers, reminders and alerts, tasks, supplier performance reports, rate reports, comparisons in program vs. local rates, and all reports the customer has.
Mobile device or smart phone features may be leveraged to provide additional functionality in the MSP version of the app, including: video camera/video chat integration for video interviews of candidates or suppliers, or to have customer meetings; camera integration for submitting expense records, such as receipts from restaurants or hotels; LinkedIn® integration for reviewing candidate profiles or providing interviewer profiles to candidates; calendar integration to schedule interviews or pre-employment screening tasks; SMS integration to send out reminders; integration with the contacts functionality to maintain relevant information for customers, suppliers, and workers; and one click phone dialing.
In the supplier version of the mobile VMS application, the application may provide functionality related to: requisition review, resumé submission, interview confirmation, timesheet records, expense records, invoicing, proxies to enter time or expenses on behalf of workers, alerts and notifications, submission of contracts or other required documents, and reminders of when certain contractual events occur, such as tenure discounts.
Mobile device or smart phone features may be leveraged to provide additional functionality in the supplier version of the app, including: video camera/video chat integration for video interviews of candidates or suppliers, or to have customer meetings; camera integration for submitting expense records, such as receipts from restaurants or hotels; LinkedIn integration for reviewing candidate profiles or providing interviewer profiles to candidates; calendar integration to schedule interviews or pre-employment screening tasks; SMS integration to send our reminders; integration with the contacts functionality to maintain relevant information for customers, MSP, and workers; one click phone dialing; e-mail integration to send in insurance certifications and other documents; and touch screen integration for signing contracts and purchase orders.
The present invention may also allow the management of services that are provided pursuant to a statement of work.
The mobile VMS application may be designed to provide a single point of data entry for on-boarding an individual who is hired. Once the hire is approved, a series of e-mails, SMS messages, and calendar appointments and alerts may be sent to all departments who have an on-boarding task, e.g., IT to build a new computer, HR to initiate paperwork, and to security to initiate background check and badging.
The mobile VMS application may also provide an “in-app” advertising service for suppliers to highlight the skill sets, services, and candidates they are offering. Likewise, customers could use the service to highlight open positions. The advertising service may allow for suppliers to purchase ad placement within the mobile VMS application, with additional options for better (i.e., more visible) ad placement, more text, or bolder text. The mobile VMS application may also provide an in-app news ticker for MSP (or customer) to provide information regarding the program.
The present invention may provide marketplace functionality that matches job seekers with open job postings, and have various social media programs integrated into the mobile VMS application for direct interaction with the social media programs. Examples of social media support include: LinkedIn®, Facebook®, and Twitter®. For instance, the mobile VMS application may be able to have a person's LinkedIn® profile linked directly to the person's internal profile within the mobile VMS application. This may allow for profile/resumé review for candidates, and profile review for interviewers. It would also allow customers or MSPs to post jobs internally or externally.
The basic structure or architecture of the app is a distributed front end that users would interact with attached to a database that holds the information accessed through the front end. The mobile VMS application is “n tier”, meaning it has a variable number of tiers and can either be standalone, as described above, or integrated with various backend products, such as an existing VMS system or other applications. The mobile VMS application may further provide a contacts functionality in order to maintain a contacts lists of pertinent contacts such as applicants, interviewers, suppliers, or other contacts. A click-to-call phone function provided by the mobile VMS application allows a user to immediately call a contact within the contact list without needing to otherwise exit the mobile VMS application, or use an external calling device.
The examples set out in this Summary provide a sample of the various capabilities offered by the mobile VMS application, and are not intended to limit the breadth or functionality of embodiments of the invention. These and other aspects of the invention will become clear in the following description.
For a more complete understanding of the present invention, and the advantages thereof, reference is now made to the following descriptions taken in conjunction with the accompanying drawings, in which:
The following description is presented to enable any person skilled in the art to make and use the invention, and is provided in the context of a particular application and its requirements. Various modifications to the disclosed embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the present invention. Thus, the present invention is not intended to be limited to the embodiments shown, but is to be accorded the widest scope consistent with the principles and features disclosed herein. Additionally, as used herein, the term “substantially” is to be construed as a term of approximation.
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The mobile VMS application is comprised of an integration application programming interface (API), mobile database, and a presentation later. The integration API allows for access to functionality resident within the mobile device, such as email, calendar, tasks, contacts, and third party apps. Hardware features such as cameras, microphone and speakers, and GPS radios may also be accessed by the mobile VMS application via the integration API. The mobile database provides for storage of VMS related data and allows a user to access the locally stored information even when the mobile device is offline from the integration gateway and VMS servers and databases. The presentation layer of the mobile VMS application provides for the overall “look and feel” of the application to the user. That is, the graphical user interface and other interactions with the user of the application are controlled by the presentation layer of the mobile VMS application. Together, these three components of the mobile VMS application provide for the overall experience of the user.
Third party websites, such as social media websites LinkedIn®, Twitter®, and Facebook® may also be accessed by the mobile devices and traditional computers, with social media functionality built into the mobile VMS application.
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A “forgot your password?” screen is shown for users who cannot remember the appropriate password for a given user id. Forgot your password screen may be accessed from the login screen via the password retrieval function, and the user may enter a user ID in the user ID field. Through interactions within this screen, the user may have a temporary password sent to an email address associated with the user ID. An alert will pop up on the forgot your password screen to indicate that the temporary password has been sent. After receiving the temporary password, the user may then return to the login screen to again attempt to login to the mobile VMS application.
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Thus, the various screens described above illustrate a portion of the functionality of the mobile VMS application; however, other embodiments of the application may support additional functionality typically present within computer based VMS systems. The mobile VMS application may also work as a standalone application, or in conjunction with presently existing VMS systems, and would be able to communicate with VMS servers and databases which are already available. Thus, integration of the additional mobile devices supporting the mobile VMS application may be seamless and allows users convenient access to the VMS system whenever and wherever there is a need for management of outside labor. Furthermore, the additional functionality typically provided by a mobile device, such as contacts lists, GPS, cellular connectivity, and voice connectivity allows the mobile VMS application to provide functionality not available with current VMS implementations.
It will be readily apparent to those skilled in the art that the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the present invention. Having thus described the exemplary embodiments, it is noted that the embodiments disclosed are illustrative rather than limiting in nature and that a wide range of variations, modifications, changes, and substitutions are contemplated in the foregoing disclosure and, in some instances, some features of the present invention may be employed without a corresponding use of the other features. Many such variations and modifications may be considered desirable by those skilled in the art based upon a review of the foregoing description of preferred embodiments.
This application claims the benefit of U.S. Provisional Application No. 61/701,472, filed Sep. 14, 2012, which application is hereby incorporated herein by reference, in its entirety.
Number | Date | Country | |
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61701472 | Sep 2012 | US |