The current paper document-processing environment is heavily dependent upon paper processing, which can be inefficient. What is needed is a distributed electronic paper document capture, storage, and process system to alleviate or otherwise mitigate the dependence upon paper form of items such as personal and business checks. The scanning of paper documents is one solution for obtaining electronic images and data to represent the original paper documents, however the use and applicability of scanners as imaging devices is not always suitable in all circumstances. Cameras are another device that can be used for document imaging, however there are potential image errors and physical location considerations introduced by camera usage that are not compatible with traditional fixed location scanners, including expected image quality.
In the prior art, fixed location deposit devices are used to record and submit scan data associated with imaged documents to a central processing system. However, this arrangement can have some disadvantages, since fixed location deposit devices are not flexible for today's mobile workforce.
Further, there can be security concerns. Under “Check 21”, images of checks are, in general, usable in the same way that an originally executed check may be used. The security concerns regarding the current state of the art processing data collection and processing systems arise because it is conceivable that an unauthorized third party may access a significant amount of image data relating to checks, which has been collected/processed at a particular local computer, when the collected data is submitted to the central processing system. These security concerns can increase in mobile data collection environments.
A further problem is in efficient management of the system when it includes a plurality of client systems (for uploading the items) and one of more respective host systems (for processing the items to assign a respective settlement path) in the environment of multiple customers of the system, all with their own settlement and item processing needs. It can become problematic for the centralized system to accommodate the travel and work needs of today's mobile work force, as well as to coordinate potential bottlenecks in processing of electronic documents coming from a variety of sources through a central processing system.
There is a need for a method and a system for image and transaction management that overcomes or otherwise mitigates at least one of the disadvantages of the prior art.
There are a variety of disadvantages with today's central processing systems for efficient interaction with mixed fixed and mobile device types for the efficient processing of captured transaction data. Contrary to current systems there is provided a central system for receiving captured transaction data from a plurality of remote capture devices over a network, the remote capture devices including a mobile device type and a fixed location device type, the system comprising: a receipt module to receive the captured transaction data; a processing module to process the received captured transaction data; and a storage module to store the processed transaction data such that characteristic data of the mobile device type is associated with the stored transaction data for said processed transaction data originating from a remote capture device of the mobile device type.
A first aspect provided is a central system for receiving captured transaction data from a plurality of remote capture devices over a network, the remote capture devices including a mobile device type and a fixed location device type, the system comprising: a receipt module to receive the captured transaction data; a processing module to process the received captured transaction data; and a storage module to store the processed transaction data such that characteristic data of the mobile device type is associated with the stored transaction data for said processed transaction data originating from a remote capture device of the mobile device type.
A second aspect provided is a method for receiving captured transaction data from a plurality of remote capture devices over a network, the remote capture devices including a mobile device type and a fixed location device type, the method comprising the steps of: receiving the captured transaction data; processing the received captured transaction data; and storing the processed transaction data such that characteristic data of the mobile device type is associated with the stored transaction data for said processed transaction data originating from a remote capture device of the mobile device type.
These and other features will become more apparent in the following detailed description in which reference is made to the appended drawings by way of example only, wherein:
a is a block diagram of a mobile computing device of a Deposit System of
b is a block diagram of a fixed location computing device of a Deposit Management System of
c is a block diagram of an computing device of a Host System of
a and 3b shows an example workflow of the data collection and processing of the documents of
a, b, c provide further embodiments of the processes of
d shows a further embodiment of the decisioning process of
Network System 10
The below includes embodiments of a mobile client enabled digital image and transaction management system/method.
Referring to
The network 11 can generally refer to one network or series of networks connecting the various network entities of the network system 10 to each other for communication purposes and image/data 20 and transaction 26 transfer, as further described below. The image/data 20 can include data such as but not limited to: digital image of a financial instrument 18 (e.g. check); payor; payee; document 18 date; bank account (check writer's) number; RTN (bank number); check serial number; routing number; document 18 amount; date of capture; capture site info (merchant ID); optional fields; transaction type (ARC vs. POP); image reference/item number; and batch ID (where appropriate). The image/data 20 can also include ACH (further divided into POP—person present and ARC—person not present), TEL (ACH debits over the telephone), WEB (e.g. Pay Pal™), RCK (second time cheque presentment), and others. In any event, the captured images and their associated MICR/OCR data (e.g. image/data 20) are communicated by the DSs 9 to the DMS(s) 12. It is recognised that the captured digital images in the image/data 20 can be provided by the digital camera 17 connected to or otherwise associated (e.g. as a peripheral or onboard the DS 9) with the DS 9 and/or can be provided by an image scanner 16 coupled to the DS 9. It is recognised that the digital camera 17 can be part of the DS 9, such as for a mobile telephone device 9 or can be the DS 9 itself such as a network 11 enabled camera 9, for example.
In the case of a digital camera used as the image capture (of the document 18) device for the DS 9, a scanner emulator module 161 (see
The network system 10 can provide for electronic payment processing, via various settlement options, i.e. transactions 26, for electronic check (e.g. one form of the document 18) conversion systems including web-based image and transaction management services for banks, billers, retailers, payment processors and/or government agencies, hereafter generically referred to as members 29. Some of the DSs 9 can use a scanner 16 (e.g. RDM EC5000x scanners) to convert a form of a check, coupon, or other document 18 (e.g. paper) to a digital representation image and associated data, hereafter referred to as image/data 20 files/packages/packets (or image/data 20 for short). The DSs 9 concerned can then send/upload the digital image/data 20 over the network 11 to the DMS 12 for eventual processing and decisioning/storage by the host system 14, as further described below. As further discussed below, in the case of a camera 17 used as the digital image capture device by the DS 9, the emulator module 161 can be used for converting the format of the camera 17 captured images to a recognised image format similar to that obtained from the scanner 16. The image/data 20 source (e.g. DS 9) can be a cellular telephone device or other mobile PDA that does not have a fixed location as an entry point to the network 11, as compared to the DS 9 devices that are assigned fixed locations (e.g. desktop as wired or local LAN wireless device) as entry points to the network 11. For example, the mobile device 9 can connect to the network 11 via any one of a plurality of wireless towers based on proximity to the tower as the variable entry point to the network based on proximity to the entry point.
For example, mobile devices 9 differ from cordless/wireless fixed location devices DS 9 (e.g. cordless telephones), which only offer network service within limited range, e.g. within a home or an office, through a fixed line and a consistent fixed geographic location base station owned by the subscriber and also from satellite phones and radio telephones. Further, as opposed to a radio device DS 9, a variable location mobile device 9 offers full duplex communication, automates calling to and paging from a public land mobile network (PLMN), and handoff (handover) during a phone call, for example, when the user moves from one cell (base station coverage area) to another (i.e. variability on the network 11 entry point of the mobile device 9 based on proximity to the closest entry point. Therefore, it is recognised that the entry point of the mobile device 9 to the network is variable as compared to the fixed location DS 9 that has a consistent network entry point to the network (e.g. network entry point of an office or other building housing the fixed location device DS 9). Many mobile devices 9 can access the Internet, intranets or extranets 11 via Wi-Fi, or Wireless Wide Area Networks (WWANs), for example.
It is recognised that that the bank account and monetary amount can be entered manually over the phone between the account holder and the cellular telephone operator submitting the financial transaction. In this case of manual entry of the financial information, including the “check” information, the network system 10 is configured for final processing of this financial information by the host system 14, including for example reproduce paper as further described below.
As shown in
The DMS 12 can be a web-based system for providing distributed capture functionality of the image/data 20, as utilized by the DSs 9. Various deposit modules 150 (see
The deposit modules 150 can be provided to the DSs 9 as a web service offered by the DSM 12, such that minimal network system 10 hardware/software, if any, is configured/installed on the DSs 9 to facilitate communication with the deposit modules 150. The deposit modules 150 are used to facilitate workflow partitioning of the deposit process of the documents 18 and can be modules 150 such as but not limited to: a image items module 160 providing for coordinating scanning of documents 18 and, optionally, the entry of data associated with the documents 18; the scanner emulator module 161 for reformatting of digital image/data 20 recorded/captured by the camera 17 into a scanner 16 compatible format; a key data module 165 providing for key entry of data associated with previously imaged items; an edit/balance batches module 170 providing for item amounts and batch totals to be adjusted to bring a batch into balance; and a review/approve module 175 providing for batches to be managed within the system 10 and to be candidates as image/data 21 for submission to the host system 14. For example, for the workflow through DMS 12 modules 150, the unit of work can be referred to as the “batch”, i.e. collection of the image/data 20 containing one or more representative document 18 image data 20. For the purpose of deposit upload to the host system 14 (and the related acknowledgement), the unit of work can be referred to as the “deposit”, i.e. the image/data 21.
It is recognised that in the case of the image module 160, configuration software/hardware for the scanner 16 would be used by the DSs 9 to facilitate communication of respective image/data 20 to the DMS 12. Further, for the modules 150 in general, the transfer of the image/data 20 between the DSs 9 and the DMS(s) 12 is done using an agreed upon network communication protocol with image/data formatting. Accordingly, the coordinated operation of the modules 150, with respect to the image/data 20 obtained from one or more of the DSs 9, results in generation of the image/data 21 suitable for communication to the host system 14 for subsequent settlement and storage.
The DSM 12 is used to coordinate the collection of various image/data 20 associated with any particular document 18 (e.g. item) and/or group of documents 18 (e.g. batches), using the deposit workflow partitioning capabilities of the modules 150. For example, referring to
Accordingly, in view of the above, it is recognised that each of the DSs 9 can contribute to total deposit information (i.e. image/data 21) transmitted to the host system 14 by the DSM 12, as coordinated through the workflow partitioning of the modules 150. As can be seen in
The network system 10 can be represented as an image management and transaction system (ITMS), web-based, that facilitates the electronic deposit and settlement of payments represented by the documents 18. The network system 10 is designed to accommodate one or many points of distributed payment collection, i.e. one to many DSs 9, via deposit workflow partitioning. The network system 10 can include four main components, the DSs 9, the DMS(s) 12, the host system 14, and the members 29. The DMS 12 and the host system 14 can be secure, integrated, networked components that work together to facilitate various methods of payment processing related to the documents 18. The network system 10 can provide support for Electronic Check Conversion (ECC) for point-of-purchase (POP) and accounts receivable (ARC) payment types as well as Check 21 initiatives. ARC is the process of converting a consumer check payment (e.g. image/data 20) for eligibility into an Automated Clearing House (ACH) debit transaction 26 in a lock box payment environment. ARC allows billers (e.g. DSs 9) to image the document 18 as a source document and convert the document 18 to an electronic ACH debit (including the image/data 20,21) for subsequent settlement by the host system 14. POP is a face-to-face transaction 26 whereby the document 18 is converted to an ACH eligible debit transaction 26 at the point-of-purchase and the cancelled document 18 is immediately returned to the customer. In the case of the DS 9 functioning as a camera 17 enabled mobile device, the image/data 20 obtained from the documents 18 is initially sent via the network 11 to the DMS 12 and the physical documents 18 can be returned to the fixed location DS 9 (e.g. an office desktop computer) for subsequent confirmation and disposal, as further described below.
Camera 17 Enabled DS 9 Devices
Referring to
Referring to
The mobile devices 9 can be represented as a client application of the DMS 12 that requires little to no local data storage (e.g. of the image/data 20) and little to no local executables pertaining to the functionality provided by the modules 150. Accordingly, in one embodiment, the mobile devices 9 can be implemented as a “thin client” such that: no “hard” footprint (i.e. no executable) of the functionality provided by the modules 150 are stored/installed on the device 101 (see
Further, the mobile devices 9 can be configured as a Windows-based application (or other operating system application) that can reside on any computer enabled device 101 (see
The mobile devices 9 is a computing device 101 (see
Further, it is recognized that the mobile devices 9 can have an architecture similarly described for the DMS 12, namely including such as but not limited to the network interface 200, the infrastructure 204, the user interface 202, the computer processor 208, and the computer readable medium 212. For example, the user interface 202 for the device 101 when used by the user can be configured to interact with operation of the camera 17, and the web browser to facilitate interaction with the modules 150 of the DMS 12 during collection/generation of the image/data 20 and processing of the information 19.
It will be understood in view of the above that the computing devices 101 of the mobile devices 9, may be, for example, personal mobile digital assistants, mobile phones, network enabled cameras 17, etc.
Also, the mobile devices 9 can have a GPS 13 (see
Mobile Device 9 Specific Representative Data 13a
It is recognised that the GPS 13 geographical data is one example of mobile device 9 specific data 13a that can be associated with the mobile device 9 and/or the image/data 20 captured by the mobile device 9 and submitted over the network 11 ultimately to the host system 14. For example, other characteristic data 13a that indicates that the captured image/data 20 came from a mobile device 9 as compared to a fixed location device DS 9 is characterization data 13a such as but not limited to: GPS geographical location; identity of the mobile emulator module 161 as the processor/receiver of the uploaded image/data 20 from the mobile device 9; on purpose duplication entry of the image/data 20 from a mobile device 9 and re-entered from a fixed location device DS 9 that is different from the mobile device 9 (e.g. the same user re-enters the image/data 20 from two different devices 9, DS 9); a mobile device ID that indicates that the imager of the mobile device 9 is of a type that is consistent with mobile device 9 on-board scanning/imaging equipment; etc. It is also recognised that the image/data 20 format can be a characteristic data 13a (e.g. JPEG image format is associated with mobile devices 9 while Tiff format is associated with fixed location imaging devices DS 9 such as scanners).
Authentication
Referring to
Further, it is recognised that the username/password information 250 for the user of the mobile device 9 is associated with a user account coupled to the hierarchy 702 (see
For example, the user when using their mobile device 9 will be assigned a node 700 in the hierarchy 702 associated with mobile devices 9 (i.e. for mobile device appropriate defined access to selected DMS 12 and host 14 functionality), while user when using their fixed location DS 9 (e.g. office desktop) will be assigned a different node 700 in the hierarchy 702 associated with their office desktop 9 (i.e. for desktop appropriate defined access to selected DMS 12 and host 14 functionality that is different to that assigned to the node 700 associated with the mobile device 9). In this manner, the user of the network system 10 will be automatically configured for access to the appropriate functionality of the DMS 12 and/or host system 14 depending upon the particular image/data 20 capture device used (e.g. fixed location DS 9 as compared to a mobile device 9), for example. The functionality of the host system 14 via the mobile devices 9 can include returns management, image searching, administrative, reporting and other host system 14 supported applications as described herein. The functionality of the DMS 12 via the mobile devices 9 can include selected module 150 and other supported applications of the DMS 12 as described herein. Accordingly, the user of the mobile devices 9 and other DSs 9 can have singe sign in information 250 that can be used to sign in the user with the DMS 12 and/or hosts system 14 irrespective of the type of networked device (e.g. fixed location or mobile device 9) used by the user registered with the hierarchy 702.
It is also recognised that the hierarchy 702 can have permission information linked to the node 700 associated with the user specifying which particular/specific mobile device 9 (i.e. unique mobile device ID) they are permitted to use in capture of the image/data 20. In the event that the user tries to use a different mobile device 9 than the one defined in the user profile on the node 700 (e.g. the user lost their original mobile device 9), then the host system 14 requests for a new registration for the new mobile device 9 with respect to the system 14, deletes the registration of the old/previous mobile device 9, and then allows for capture and upload of the image/data 20 from the new mobile device 9. In this manner, the user associates with a particular node 702 of the hierarchy 700 has the ability to change mobile devices 9 with the host 14.
Overview Operation 260 of Image/Data 20 Upload
Referring to
At step 265, the user optionally enters (i.e. keys) information associated with the document 18 image using the user interface 202 (see
At step 268, reading of the MICR data of the document 18 (if present) is performed, using for example OCR techniques, and Courtesy Amount Recognition, Legal Amount Recognition (CAR/LAR) processing of the document 18 contents using intelligent character recognition technology to recognize interpret and analyze financial and personal data in the document 18. CAR/LAR is used to automatically recognize key amounts by reading the courtesy and legal amounts written on checks and automatically enters this information in the image/data 20 file for submission to the DMS 12. At step 270, the image/data captured/acquired from the document 18 by the mobile device 9 is uploaded to the DMS 12 for further processing and at step 272, a status (e.g. via a synchronous or asynchronous notification) of the DMS 12 processing is provided to the mobile device 9.
In view of the above-described operation 260, it is recognised that the image/data 20 captured/acquired by the mobile device 9 can be uploaded to the DMS 12 at any point after the image is captured by the camera 17 and the key data is entered by the user. Therefore, it is recognised that any of the operations in steps 266 and 268 can be performed prior to or after the upload step 270 has occurred.
Further, in view of the above-described operation 260, it is recognised that the image capture step 264, key data step 265 and upload step 270 can be decoupled from one another. For example, one or more documents 18 can be imaged by the mobile device 9 and then uploaded at a later time to the DMS 12, for example in the situations where there are connectivity issues between the mobile device 9 and the network 11, and/or where the user is preoccupied doing other tasks (e.g. driving, etc.). Also, it is recognised that the user could key data 265 at a later date before ultimately uploading the captured image/data 20 and/or could upload the captured image 20 and allow for a different user (e.g. on a different DS 9) to key in the data 20 associated with the images 20 that were uploaded to the DMS 12, as discussed herein with respect to workflow partitioning via the modules 150 with one or more users using one or more DSs 9. for example, the user of the mobile device 9 could become involved with any of the selected modules 150 (e.g. image acquisition 160, data entry 165, balance 170 and approval 175), as coordinated by the user's authenticated access/functionality for the DMS 12 via a workflow module 187 in conjunction with the processing modules 150 (see
Workflow Partitioning
In view of the above-described example operation 260, it is recognised that the use of the mobile device 9 with the DMS 12 can provide for differences in processing of documents 18 (e.g. checks) collected and imaged in the field (e.g. imaged using a mobile camera 17 enabled device that is not fixed to a specific geographical location).
For example, the user of the mobile device 9 can holdback on closing of the acquired images 20 for a collection of documents 18 by allowing for the remainder of the collection of documents 18 to be imaged by a different image acquisition device (e.g. the same mobile device 9 at a later time and/or a different DS 9 such as a scanner enabled device located at a fixed location such as a desktop cack at the user's office). Accordingly, the closing of the batch associated with the collection of documents 18 can be done at a different time and/or place using the same and/or different DS/mobile device 9, in view of the workflow module 187 coordination of the processing modules 150.
It is also recognised that batch balancing, as performed by the balancing module 170 (see
Further, the particular mobile device 9 can be configured to associate a unique identifier 5 (see
As well, a GPS device 13 (see
A further use of the unique identifier 5 associated with the image/data 20 acquired by the mobile device 9 is to provide for an extra step in the processing of the image/data 20 based on confirmed whereabouts of the original document 18. For example, the approval 175 stage (or any other stage of the module 150 processing such as image 160 or key 165) could require an additional confirmation that the original document 18 imaged by the mobile device 9 was subsequently handed in to a designated location (e.g. the user's office) by the user.
Network 11 Communications
Referring to
In a further embodiment, the host system 14 can be used as a network 11 portal by the DSs 9 and the mobile devices 9 for accessing the DMS(s) 12 and other shared application functionality provided by the host system 14, as desired. For example, the DMS 12 is accessed as a subsystem 300 of a website provided by the host system 14, once the user (of the DSs 9 and/or the mobile devices 9) is registered with the host system 14. As shown in
Referring to
For example, it is recognised that the DMS 12 and the host system 14 can be configured as a web service(s) and/or other services such as but not limited to SQL Databases, IDL-based CORBA and RMI/IIOP systems, Legacy Databases, J2EE, SAP RFCs, and COM/DCOM components. The web service(s) can be defined as a software service, which can implement a network 11 communication interface such as expressed using Web Services Description Language (WSDL) registered in Universal Discovery Description and Integration (UDDI) in a web services registry, and can communicate through defined network 11 messaging by being exposed over the network 11 through an appropriate protocol, such as the Simple Object Access Protocol (SOAP). In some implementations, SOAP is a specification that defines the XML format for the network messaging, including a well-formed XML fragment enclosed in SOAP elements. SOAP also supports document style applications where the SOAP message is a wrapper around an XML document. A further optional part of SOAP defines the HTTP binding (i.e. header), whereas some SOAP implementations support MSMQ, MQ Series, SMTP, or TCP/IP transport protocols. Alternatively, the DSs 9, the mobile devices 9, DMSs 12, and host system 14 may use other known communication protocols, message formats, and the interface may be expressed in other web services languages than described above. In view of the above, it is recognised that the functionality of the DMS 12, e.g. the modules 150 (see
The image/data 20 file format (and associated features) supported by the network system 10 for indexing and storage can be such as but not limited to: Standard RDM TIFF (EC5000s and EC6000s); MIME-encoded TIFF (Client 12); MIME-encoded TIFF with Batch Summary; and TIFF with XML (Mag Tek and VeriFone Scanners). Further, referring to
In general, it is recognised that the network system 10 can include a plurality (not shown) of DMSs 12 such that each DMS 12 provides an entry point of the image/data 21 representing the acquired image/data 20 of the DSs 9 and the mobile devices 9, for eventual acknowledgement and storage by the host system 14. It is also recognised that transfer of processed image/data 21 between the DMS 12 and the database 22 of the host system 14 can be done over the network 11 (Internet and/or intranet) as inter-device 101 communication, between the DMS 12 and the database 22 where both are hosted as part of the host system 14 on the same device 101 (e.g. as intra-device communication), or a combination thereof in the case where the network system 10 has multiple DMSs 12 distributed about the network system 10. It is also recognised that the host system 14 can receive the unprocessed (e.g. image/data 20 not processed by the any one and/or all of the modules 150) image/data 20 directly from the DSs 9 and the mobile devices 9 and/or indirectly via the DMS 12.
Host System 14
Referring to
Referring to
Example of Host System 14
Referring to
Referring again to
Referring again to
Further, it is recognized that the computing device 101 can include the executable applications 207 comprising code or machine readable instructions for implementing predetermined functions/operations including those of an operating system and the host system 14 modules, for example. The processor 208 as used herein is a configured device and/or set of machine-readable instructions for performing operations as described by example above. As used herein, the processor 208 may comprise any one or combination of, hardware, firmware, and/or software. The processor 208 acts upon information by manipulating, analyzing, modifying, converting or transmitting information for use by an executable procedure or an information device, and/or by routing the information with respect to an output device. The processor 208 may use or comprise the capabilities of a controller or microprocessor, for example. Accordingly, any of the functionality of the host system 14 (e.g. modules) may be implemented in hardware, software or a combination of both. Accordingly, the use of a processor 208 as a device and/or as a set of machine-readable instructions is hereafter referred to generically as a processor/module for sake of simplicity. Further, it is recognised that the host system 14 can include one or more of the computing devices 101 (comprising hardware and/or software) for implementing the modules, as desired.
DMS 12
It is recognised that the DMS 12 can be configured other than as described below.
Referring to
Referring to
Communication Module 185
Referring again to
For example, referring to
The primary (first) screen of each Module 150 can provide an “Exit” button that will cause the user to be returned to the Status screen 186. The Exit button can consistently return the user to the Status screen 186. For the screens in general, the screens that show values that may be changing while being displayed can be automatically refreshed. The screens can also contain a manual “Refresh” button that will allow the user to force a refresh. Further, all screens can display a “path” to the current module 150. The path can be constructed as <SubSystem>/<Module>. For example, the Balance module 170 can display “Create Deposit/Balance Batches”. As a generally guideline, the buttons and controls of the screens can be visible to the user only if the user has permission to use the corresponding task/function. For example, buttons and controls that are displayed but whose functionality is not currently available given the current state of the application (and/or permissions of the user) can be disabled/grayed out or otherwise hidden. As further discussed above, it is recognised that auto-balancing (using keyed in amounts) can be used for mobile device image/data 20 uploads.
Decisioning Engine/Service 502
Referring again to
It is recognised that at least part of the exception criteria 188 can be used by a decisioning engine/service 502 (see
Transfer Module 180
Referring again to
The transfer module 180 can organise or otherwise format/pre-process the image/data 20 to produce the corresponding image/data 21 consumable by the host system 14 in the predefined/expected format. For example, the transfer module 180 can assemble (e.g. combine or dissect) the received image/data 20 according to predefined criteria such as but not limited to: batch size representing the desired batch by the host system 14 when polling (e.g. synchronous image/data 21 download) the DMS 12, where the batch size can be anywhere from one item record to a set plurality of item records 58 (e.g. a batch record 56 or file record 54)—see
The Deposit Transfer module 180 transfers (i.e. uploads) approved batches to the host system 14 and checks the host for acknowledgements for previously transferred, but not yet successfully acknowledged deposits.
Configuration Module 183
The DMS 12 can also have a configuration module 183 for receive new/updates (e.g. configuration packages 209) for scanner 16 software (for the DSs 9), camera 17 software (for the mobile devices 9), configuration data for any module 161 functionality residing on the mobile device 9, and configuration data for the DMS 12 (e.g. entry forms, GUI modifications, decisioning rules, etc. . . . ) for use by the respective modules 150, 180, 182, 183, 185, 187, and 502, for example. These configuration packages 209 can be provided by the host system 14 and implemented by the administrator of the DMS 12.
The configuration module 183 can also be responsible for user ID and password management of the DS 9 and the mobile devices 9 users (e.g. provide a centralized management of passwords and a single sign-on from the DS 9 and the mobile devices 9). This user ID and password management can be done in isolation or in combination with the host system 14, as desired. Further, the configuration module 183 can also be responsible for roles and permissions of the users (e.g. using the hierarchical structure 702 as further described below), such as providing centralized management of the roles and permissions of the user with respect to access to some or all of the functionality of the modules 150. This roles and permissions management can be done in isolation or in combination with the host system 14, as desired.
Workflow Module 187
The workflow module 187 coordinates access to the database 23 using features such as but not limited to: searching; decisioning via the decisioning engine 502; activity logging; distribution; file/batch access; and individual document 18 information access. It is recognised that the functionality provided by the workflow module 187 can be implemented as a series of respective software/hardware modules, as desired. The workflow module 187 can include features such as but not limited to: job scheduling; distribution; request processing; storage of images/data 20; and ACH processing implemented by the modules 180, 150 and 502.
For example, workflow module 187 can monitor the representative information 42 used/provided by the modules 150 and store the representative information 42 in the file table 40 for subsequent access by the same and/or different module 150 (e.g. for the same or different user session). Further, it is recognised that the workflow module 187 can provide updates to the representative information 42 of the file table 40, as well as add any additional representative information 42 not included in the received image/data 20 but desired by the host system 14.
The representative information 42 can also be referred to as registration information such that the information 42 can represent indexing data for the captured image/data 20 such that the indexing data is stored in the tables 40 to facilitate subsequent retrieval of the stored image/data 20 when accessed by the DS 9 and the mobile devices 9 through the modules 150.
The indexing data (i.e. part of the representative information 42) can include information such as but not limited to: the time the image/data 20 arrived at the database 23; the time the image/data 20 was registered in the database 23; the filename of the image/data 20 or other identification; and the status of the image/data 20 (e.g. decisioning status, storage status, processing status, etc. . . . ).
The workflow module 187 can be used to perform logging/auditing functions of the DMS 12 during collection and subsequent processing (e.g. activities and events) of the image/data 20. For example, functions such as but not limited to: Audit Logging—provides detailed audit logging for activities such as error messages and all relevant events pertaining to collection and/or processing of the image/data 20 (e.g. the activity log can indicate which users processed which batches through which modules 150). In the case where a user exited in the midst of a batch and another user completed the work on the batch, both users will be recorded in the activity log(e.g. as separate line items).
For activity logging, all activities logged by the workflow module 187 can be described as those audit like actions that are performed by the user, or possibly by an automated process in order to track the processing of image/data 20. The DMS 12 Framework can log the following Activities; Activity ID, Activity Description, and user associated with Activity ID. Further, the workflow module 187 can log entry by user to the DMS 12 upon initial entry as well as exit by user upon exit. Event Logging can be generally defined as those occurrences that are candidates for notification to Operations. For example, events can be classified as being one of three types as follows: Information (generally provides positive confirmation that an expected event actually occurred); warning (generally indicates that data processing is occurring within boundaries, but is close to tolerances, or that a situation has occurred that is not normal) such that closer monitoring is recommended and/or operations may choose to take action; and Error (indicates that a negative condition has arisen where operations are expected to investigate and take action).
In view of the above, it is recognised that the activity/event auditing/logging can be implemented by a logging module (not shown), for example as a subset of the workflow module 187, as desired.
Further, it is recognised that the workflow module 187 can be configured to facilitate locking or otherwise restricting access of a respective batch to other users, for example for a specified period of time. For example, for the scanning operation, if the creation of the batch for a collection of documents 18 is interrupted before the user signs off (e.g. network interruption), the user is given the option of resuming completion of the interrupted batch up logging back into the DMS 12. For the operations of key data, batch balancing, and/or batch approval, the specified period of time can be for a certain period within one day, thus allowing another user to access and contribute to an existing batch once the specified period of time expires. For example, if a first user accesses/selects a scanned batch from the summary page 186 and then begins key data entry on the items contained therein, in the event of user session interruption, another different user can select that abandoned batch once the specified period of time expires (e.g. 10 minutes) from their respective summary page 186. Further, in the event of another user picking up an abandoned batch, the second user may not have any knowledge/indication of the work done on the batch by the previous user.
Monitoring Module 182
The DMS 12 can have a monitoring module 182 (working in conjunction with the modules 150 and/or the workflow module 187) for updating representative information 42 in the memory 23, including the status of the collection of the image/data 20 as coordinated by the operation of the various modules 150. For example, the monitoring module 182 can oversee the progress made in the collection of the image/data 20 as it progresses through each of the modules 150 (e.g. in terms of the fixed location DSs 9 for scanning to key data to batch balancing to batch approval to conversion to image/data 21 to submission and confirmation by the host system 14) and e.g. in terms of the mobile devices 9 for scanning to key data to auto balancing to optional approval, if configured, to conversion to image/data 21 to submission and confirmation by the host system 14).
During the data collection process, the monitoring module 182 can assess the status of the batch states and update the representative information 42 accordingly, through recording the present batch status such as but not limited to: open—the list of items contained in the batch is in a state of flux, that is items are being added or removed (e.g. scanning functionality of the scanning module 160 is being used by the DS 9) or (e.g. imaging functionality of the imaging module 160 is being used by the mobile devices 9); closed—the list of items within the batch is static (e.g. the initial imaging of items for the batch has been completed); and in process (Claimed, Locked)—the user or DMS 12 (or the host system 14) is currently processing the batch and possibly changing data, therefore no other user or process can access the batch. The access of the representative information 42 by the modules 150 and communication module 185, e.g. via the monitoring module 182, can be used for batch management by providing a visible status of all the batches involved in the collection of the image/data 20. The status can be displayed to the user of the DS 9 and the mobile devices 9 using various screens 186, 192 (see
Modules 150
The modules 150 facilitate the publication of forms (e.g. screens 186, 192—see
Further details of the modules 150 are provided in the below Modules 150 section.
Example Configuration of DMS 12
Referring to
Referring again to
Referring again to
Further, it is recognized that the computing device 101 can include the executable applications 207 comprising code or machine readable instructions for implementing predetermined functions/operations including those of an operating system and the modules 150, 182, 183, 185, 187, 180, 502, for example. The processor 208 as used herein is a configured device and/or set of machine-readable instructions for performing operations as described by example above. As used herein, the processor 208 may comprise any one or combination of, hardware, firmware, and/or software. The processor 208 acts upon information by manipulating, analyzing, modifying, converting or transmitting information for use by an executable procedure or an information device, and/or by routing the information with respect to an output device. The processor 208 may use or comprise the capabilities of a controller or microprocessor, for example. Accordingly, any of the functionality of the DMS 12 (e.g. modules) may be implemented in hardware, software or a combination of both. Accordingly, the use of a processor 208 as a device and/or as a set of machine-readable instructions is hereafter referred to generically as a processor/module for sake of simplicity. Further, it is recognised that the DMS 12 can include one or more of the computing devices 101 (comprising hardware and/or software) for implementing the modules, as desired.
Memory 23
The memory 23 is used to store the incoming image/data 20 as well as to store (e.g. temporarily) this data when processed into the image/data 21 suitable for consumption by the host system 14. The image/data 20,21 can be stored in the file table 40, which can be generically referred to as a physical/logical representation of a data structure for providing a specialized format for organizing and storing the image/data 20,21. General data structure types can include types such as but not limited to an array, a file, a record, a table, a tree, and so on. In general, any data structure is designed to organize data to suit a specific purpose so that the data can be accessed and worked with in appropriate ways. In the context of the present network system 10, the data structure may be selected or otherwise designed to store data for the purpose of working on the data with various algorithms executed by components of the DMS 12. It is recognised that the terminology of a table is interchangeable with that of a data structure with reference to the components of the network system 10. It is recognised that the representative/logging information 42 of the image/data 20,21 can be stored in the file table 40.
The representative information 42 can further include information such as but not limited to: image/data type; file/package ID; file/package name; a priority indicator (e.g. a receipt time indicator); a processing status indicator for indicating a real time processing status for the image/data 20 by the DMS 12 as well as a processing status indicator for indicating a real time processing status for the image/data 21 by the host system 14 (e.g. received by the host system 14 but not yet processed, received by the host system 14 and processed, or a combination thereof); a member ID of the members 29 associated with the image/data 20; a client ID for the DSs 9 and/or the mobile devices 9 associated with the image/data 20; processed time indicating the amount of time taken by the host system 14 to update the status indicator from received to processed; and an attempts indicator for representing the number of attempts were taken to properly receive the image/data 21 by the host system 14, to properly receive the image/data 21 transferred to the host system 14, to properly process the image/data 21 by the decisioning engine 24 of the host system 12, or a combination thereof. It is recognised that the information 42 can include details of the collection process of the image/data 20, as further described below.
DS 9
Referring to
The DS 9 can be represented as a client application of the DMS 12 that requires little to no local data storage (e.g. of the image/data 20) and little to no local executables pertaining to the functionality provided by the modules 150. Accordingly, in one embodiment, the DS 9 can be implemented as a “thin client” such that: no “hard” footprint (i.e. no executable) of the functionality provided by the modules 150 are stored/installed on the device 101 (see
Further, the DS 9 can be configured as a Windows-based application (or other operating system application) that can reside on any computer 101 (see
The DS 9 can be a personal computer or other computing device 101 (see
Further, it is recognized that the DS 9 can have an architecture similarly described for the DMS 12, namely including such as but not limited to the network interface 200, the infrastructure 204, the user interface 202, the computer processor 208, and the computer readable medium 212. For example, the user interface 202 for the device 101 when used by the user can be configured to interact with operation of the scanner 16, and the web browser to facilitate interaction with the modules 150 of the DBS 12 during collection/generation of the image/data 20 and processing of the information 19.
It will be understood in view of the above that the computing devices 101 of the DSs 9, the DMS 12, and the host system 14 may be, for example, personal computers, personal digital assistants, mobile phones, and servers. Further, it is recognised that each server-computing device 101, although depicted as a single computer system, may be implemented as a network of computer processors, as desired.
Further, it will be understood by a person skilled in the art that the memory/storage 22,23 described herein is the place where data can be held in an electromagnetic or optical form for access by the computer processors/modules. There can be two general usages: first, memory is frequently used to mean the devices and data connected to the computer through input/output operations such as hard disk and tape systems and other forms of storage not including computer memory and other in-computer storage. Second, in a more formal usage, memory/storage 22,23 has been divided into: (1) primary storage, which holds data in memory (sometimes called random access memory or RAM) and other “built-in” devices such as the processor's L1 cache, and (2) secondary storage, which holds data on hard disks, tapes, and other devices requiring input/output operations. Primary storage can be faster to access than secondary storage because of the proximity of the storage to the processor or because of the nature of the storage devices. On the other hand, secondary storage can hold much more data than primary storage. In addition to RAM, primary storage includes read-only memory (ROM) and L1 and L2 cache memory. In addition to hard disks, secondary storage includes a range of device types and technologies, including diskettes, Zip drives, redundant array of independent disks (RAID) systems, and holographic storage. Devices that hold storage are collectively known as storage media.
A database is one embodiment of memory 22,23 as a collection of information that is organized so that it can easily be accessed, managed, and updated. In one view, databases can be classified according to types of content: bibliographic, full-text, numeric, and images. In computing, databases are sometimes classified according to their organizational approach. The most prevalent approach is the relational database, a tabular database in which data is defined so that it can be reorganized and accessed in a number of different ways. A distributed database is one that can be dispersed or replicated among different points in a network. An object-oriented programming database is one that is congruent with the data defined in object classes and subclasses. Computer databases typically contain aggregations of data records or files, such as sales transactions, product catalogs and inventories, and customer profiles. Typically, a database manager provides users the capabilities of controlling read/write access, specifying report generation, and analyzing usage. Databases and database managers are prevalent in large mainframe systems, but are also present in smaller distributed workstation and mid-range systems such as the AS/400 and on personal computers. SQL (Structured Query Language) is a standard language for making interactive queries from and updating a database such as IBM's DB2, Microsoft's Access, and database products from Oracle, Sybase, and Computer Associates.
Memory/storage 22,23 can also be defined as an electronic holding place for instructions and data that the computer's microprocessor can reach quickly. When the computer is in normal operation, its memory usually contains the main parts of the operating system and some or all of the application programs and related data that are being used. Memory is often used as a shorter synonym for random access memory (RAM). This kind of memory is located on one or more microchips that are physically close to the microprocessor in the computer.
Modules 150
Referring to
The modules 150 also provide that the image/data 20 for each of the documents 18 in the batch (as well as image/data relative to the group of items in the batch, or in the case of the mobile device 9 example as one item per batch) is reviewed for compliance with predetermined criteria (error-checking process/information 19), and each item/batch that fails to comply with said criteria is investigated by the user or other users of the network system 10 (at the same or other workflow sessions with the same or other ones of the modules 150, by the same or different user(s) that caused/contributed the exception to occur).
Provision of the separation of duties, for image/data 20 collections, by the DMS 12 is maximized dependent upon the number of individual module 150 types. A different user, potentially at different physical fixed locations of the DSs 9 and when using the mobile device 9, may operate each module 150. As each batch moves from module 150 to module 150 under workflow control of the workflow module 187, the different users can perform the tasks/functions associated with those modules 150. Therefore, different users may perform different tasks on the same batch depending on what module 150 they are operating. With respect to a minimum module type separation of duties, the same user may operate all modules 150, such that the same user performs all permitted tasks/functions on each batch/item.
It is recognised that within each module 150, some tasks/functions can require a different permission than is required to run the module. For example, the user may be able to scan items, but may not be able to accept duplicate items. This task may require the credentials of a different user (for which the DMS 12 will prompt for using the workflow module 187).
Referring to
Further, it is recognised that different modules 150 can be skipped during the image/data 20 collection process if the respective image/data 20 is entered correctly, as decided upon by the decisioning engine 502. Further, it is recognised that certain downstream modules 150 of the workflow can return a current item/batch for additional action by one of the upstream modules 150 (e.g. in the event of a serious error detected downstream due to an override done upstream).
Referring to
In view of the above, it is noted that error/compliance checking of the image/data 20 at each of the modules 150, for the data collection procedure, can be done either synchronously, asynchronously, or both. For example, once certain image/data 20 is uploaded to the DMS 12, the decisioning engine 502 uses the criteria 188 to provide the error feedback information 19 (e.g. ok, overridden ok, required further actions identified, etc.) to the user. The arrival of this information to the user on the user interface 202 can be sequential to the item/task at hand of the user and/or can be parallel to the item/task at hand of the user. For example, in imaging a document 18 and the MICR data 20 is detected/recognized as erroneous, the user can either wait to get the error feedback information 19 from the DMS 12 on that image/data 20 uploaded or the user can be in the process of uploading image/data 20 for other documents 18 of the same or different batch before the error feedback information 19 is received from the DMS 12 on the earlier uploaded image/data 20. Accordingly, it is recognised that the DMS 12 provides the ability to submit or otherwise collect/process the image/data 20 of a plurality of documents 18 (and batches/items) in parallel and/or sequentially, as desired. For example, in terms of the mobile device 9, the user can continue to image a plurality of documents 18 in a document collection, which are then submitted to the DMS 12 by the mobile device 9 in the background (i.e. the user continues to image documents 18 and/or chooses to do other activities on the mobile device—e.g. check email, make a call, etc.). The user can obtain notifications (e.g. via email) of upload status for each item (e.g. document image 20), on an image by image basis, from the DMS 12 without having to wait for the status notification for one document 18 before proceeding to image the next document 18.
Image Items Module 160
The DMS 12 provides image items module 160 that coordinates the function of imaging of financial items (e.g. documents 18), and optionally the entry of associated key data, as desired. For example, if the user exits the module 160 before closing all of the batches/items, the user can be returned to those same batches/items upon re-entry into the module 160, since it is assumed that the user has all of the physical documents 18 needed for imaging via their associated scanner 16 or camera 17. For all other modules 150, if the user exits the module 165, 170, 175 while still processing a batch/item, the user may not be returned to the same batch/item upon re-entry into the module 165, 170, 175. In this case, upon user exit, the batch/item can be returned to a queue 189 (see
The module 160 can provide for imaging the documents 18 into logically separated batches/items, defined for example by a combination of: location being a physical location for which the items belong; account such as a Ledger Account and can be a member type; and a transaction type (e.g PP, PNP, BOC). For the Person-Present type, items imaged within transactions that are run under “Person-Present” image mode can be flagged in the image/data 20 as a “POP” item. For the Person-Not-Present type, the items imaged within transactions that are run under “Person-Not-Present” mode can be flagged image/data 20 as an “ARC” item. For the Back-Office-Capture type, items imaged within transactions that are run under “Back-Office-Capture” mode can be flagged image/data 20 as “ARC” items.
The module 160 can operate in two modes in which image/data 20 can be entered, namely: Single Mode in which the items can be imaged one at a time and data entry can be keyed in-line with the imaging as each item is imaged; and Batch Mode (otherwise referred to as key later or key by another user mode) in which one or more items can be imaged in succession and data entry can be performed at a later time, after the items have been uploaded.
Referring to
During imaging of the items, various error-checking process/information 19 can be performed such that various item acceptance processes can be run against the item where the user may need to handle Item Acceptance exceptions if/as they occur, such as but not limited to: presenting a key data input form with pre-populated results of Auto Data Completion from the scanning process such that the User can input any remaining fields and can correct incorrect pre-populated fields of the image/data 20; Data Field Validation exceptions; and Item Decisioning.
When the item is imaged, and the item data and images have been captured, various item acceptance processes are run to determine whether the item can be accepted as imaged, such as but not limited to: MICR Data Validation though rescan and/or manual keying of the MICR data; Duplicate Checking via the MICR data (as validated) to determine whether the item is a duplicate; Image Validation such that the front image shall be checked to ensure that it is of sufficient quality; image correction due to camera 17 induced imaging error(s); correction of Automatic Data Completion processes (e.g. Payor Lookup and CAR/LAR—automatic amount recognition) through entering of data into the remaining fields and/or modifying the data in any of the pre-populated fields; select items from the Batch List and have the items deleted from the Batch; and select items from the Batch List and be allowed to edit the item. Item decisioning can be performed at this stage of the processing by the local decisioning engine 502, as described. It is recognised that the entry of key data need not be performed by the user of the mobile device 9 for one or more documents 18 imaged, rather the key data operation can be performed by another registered user of the DMS 12 and/or later by the same user (of the mobile device 9) when they return and sign in to a fixed location DS 9.
Further, it is recognised that if image quality is identified as an issue for a particular item, the user can cause the item to be accepted, regardless of the image quality issue. The system can also permit the user to override duplicate protection for a particular item. After the item has been accepted, automatic data completion processes can be run, for example, automatic amount recognition (CAR/LAR). Subsequently, the user can be presented with a prepopulated data entry form (and the scanned image), and the user can be allowed to enter data into any remaining fields and modify any data in any of the prepopulated fields. Item Decisioning is performed by the system after the data entry step.
In view of the above events and activities performed by the user in scanning the documents 18, these events and activities (e.g. imaging events/activities, error correction events/activities, and/or key data events/activities) can be recorded by the workflow module 187 in the information 42.
Emulator Module 161
In the case of a digital camera 17 used as the image capture (of the document 18) device for the mobile device 9, a scanner emulator module 161 (see
Referring to
For example, the module 1616 can perform a series of image quality tests and image conversion/formatting operations, such as but not limited to: conversion of the image 20 (e.g. JPEG) into a gray scale image 20; conversion of the dots per square inch (DPI) of the image to a predefined DPI number compatible with the DMS 12 processing (e.g. conversion of a greater than 200 DPI to a 200 DPI image 20); correction for any image deficiencies present in the image 20 such as skew correction, plane correction, perspective correction, correction for actual physical dimensions of the document 18 in the image 20 (this can be accomplished for example by knowing that the MICR characters are a predefined standard size and therefore the physical dimensions of the document 18 in the image 20 are adjusted, increased or decreases, such that the MICR characters present in the image 20 assume their predefined size), image cropping to deleted extraneous objects in the image 20 (e.g. of the surface on which the document 18 was imaged, for example using known optical edge detection algorithms for the edges of the document 18 in the image 20); binarizing of the image (conversion of gray scale image into a black and white image); and conversion of the format into an image format compatible with the DMS 12 (e.g. from JPEG to TIFF). It is recognised that the order of the image testing and formatting/correction operations can be other than as listed. Further, it is recognised that the image testing and formatting/correction operations can be performed by the module 161 resident on the mobile device 9, the module 161 resident on the DMS 12, or a combination thereof.
It is recognised that reading of the MICR data of the document 18 (if present) is performed, using for example OCR techniques, and Courtesy Amount Recognition, Legal Amount Recognition (CAR/LAR) processing of the document 18 contents can be doe by the module 160 and/or the module 161 using intelligent character recognition technology to recognize interpret and analyze financial and personal data in the document 18. CAR/LAR is used to automatically recognize key amounts by reading the courtesy and legal amounts written on checks and automatically enters this information in the image/data 20 file for submission to the DMS 12. Once the image/data 20 is corrected, a status (e.g. via a synchronous or asynchronous notification) of the DMS 12 processing is provided to the mobile device 9 for the outcome of the correction(s) and/or for the status of processing of the corrected image/data 20 (e.g. waiting for key data, waiting for approval, submitted for settlement, etc.).
Key Data Module 165
The DMS 12 provides the key data module 165 that allows for the key entry of data associated with previously imaged items. Single Data entry and exception handling can be in-line with item imaging, sometimes referred to as “Key now”. The Key Data module 165 allows users to select a batch/item that requires Data Entry from a respective screen of the user interface 202 (e.g. the summary screen 186) and to enter the data (using a key data screen—not shown) for each item within the selected batch/item.
For example, upon entry into the Key Data module 165, the module 165 can display a list of all Batches/items that require data to be entered. For each Batch/item, the view can display the following details (columns), such as but not limited to: Date/Time Batch/item was created; Batch/item Control Number; Account Name; and Number of items in the Batch/item. The list can be presented grouped by Location, with the batches/items within each location presented in chronological order based on Create Time (from oldest to newest). Further, a “Return to Status” button of the screen can cause the user to return to the Status screen 186.
In view of the above events and activities performed by the user in keying data 20 for the documents 18, these events and activities (e.g. data entry/removal/amendment events/activities, access events/activities) can be recorded by the workflow module 187 in the information 42. It is recognised that the user of the fixed location DSs 9 as well as the mobile devices 9 can have access to the functionality of the module 165.
It is also recognised that the user of the original mobile device 9 (when using the mobile device 9) could be restricted or otherwise exempted from keying in of data associated with the document 18 images 20 uploaded by the original/submitting mobile device 9, as coordinated via the hierarchy 702. In this case, any key data requirements (as coordinated by the workflow module 187) would be identified and subsequently processed by user(s) (registered in the DMS 12) at other (other than the original/submitting mobile device 9) “key data configured” mobile devices 9 and/or fixed location DSs 9. It is recognised that in this case, the original documents 18 would be used by the other user to perform the key data requirements of the submitted (by the original mobile device 9) image/data 20
Balance Batches Module 170
The DMS 12 provides the balance batches module 170 that can allow for item amounts and batch totals to be adjusted in order to bring a batch into balance, or the use of entered key data as a batch control for an item in the case of a single item batch representing the image/data 20 for a document 18 as obtained from the mobile device 9. For example, the module 170 allows users to select a batch that requires balancing from a respective screen of the user interface 202 (e.g. the summary screen 186) and to enter the data (using a balance screen—not shown) for pertinent items within the selected batch. The screen can show the front image of the item that is currently selected in an item Amount List. For example, upon entry into the module 170, the module 170 can display a list of all Batches that require balancing.
For each Batch, the view can display the following details (columns), such as but not limited to: Date/Time Batch was created; Batch Control Number; Account Name; Number of items in the Batch; and batch control total. The list can be presented grouped by Location, with the batches within each location presented in chronological order based on Batch Create Time (from oldest to newest). Further, a “Return to Batch Status” button of the screen can cause the user to return to the Batch Status screen 186.
The balancing screen can show a batch summary area showing: the item Amount Total, being the total of all amounts currently assigned to items; the Batch Control Total; and the difference between the item Amount Total and the Batch Control Total (i.e. equal to zero if the batch is balanced). The screen can also display a list of the amounts associated with all items in the current batch.
The user can enter a new amount for the currently selected item in the item Amount List, such that when the amount is changed, the item Amount Total and the Difference can be automatically updated. The user can change the Batch Control Total by changing focus to the Batch Control Total and entering a new value, such that when the BCT is changed the Difference can be automatically updated. The user can also select a “Done” button to cause the user to be returned to the Balance Batches Batch list (e.g. the summary page 186). Accordingly, from the list, the user may then select another batch and perform the same balancing functions. It is recognised that if the Batch is in-balance, the batch can be moved forward in the workflow. Otherwise, if the Batch is not in-balance, the batch can remain queued at this module 165 (and can remain visible in the Balance Batches Batch List).
In view of the above events and activities performed by the user in balancing the image/data 20 for the documents 18, these events and activities (e.g. data entry/removal/amendment events/activities, batch/item access events/activities) can be recorded by the workflow module 187 in the information 42.
In terms of item balancing for image/data 20 obtained from the mobile devices 9, the module 170 uses the key data associated with the image/data 20 (representing the imaged document 18) as a batch control, in order to balance the image/data 20 as a single item batch. For example, in the case where the mobile device 9 user images a check 18, one or more of the modules 150 uses CARLAR to automatically determine the amount of the check 18 and then the module 170 uses the entered key data of the amount (as obtained via the key data module 165) as a batch control to match against the CARLARed amount. In the event of a match between the CARLARed amount and the key data amount, the image/data 20 as an item is considered balanced.
Approval Module 175
The DMS 12 provides the approval module 175 that can allow batches/items to be managed within the DMS 12, and to be approved for settlement, thereby providing the distributed decisioning environment 501 (see
The batch/item view approval screen can display a list of all batches/items that have been balanced, but not yet included in a deposit. The screen can show the front image of the items selected. For each batch, the view will display the following details (columns), such as but not limited to: Date/Time Batch/item was ready for approval; Batch Control Number; Number of items; Total Dollars; indication as to whether, MICR data was changed, Image Quality suspect was accepted, and/or duplicate detection was overridden; and a selectable checkbox (e.g. approved). The user can expand the batch in the list to display all of the items within it. This can be implemented as a grid control with nested rows. For each item, the view can display the following details (columns), such as but not limited to: Transaction Type; Date/Time Item was scanned; IRN; R/T Number; Account Number; item Number; Dollar Amount; and indication as to whether, MICR was changed, image quality failure was overridden, and/or duplicate detection was overridden.
In view of the above information, the user of the module 175 can select an item from the list and open the “Edit Item” window, causing a “Edit Item” screen to be displayed for facilitating editing of the image/data 20 associated therewith. All changes made to items via the edit function can be included when the batch/item is approved for Deposit. Further, the BCT can be recalculated to account for any amount change, or in the case of a single item the needed document 18 information (e.g. check amount) can be CARLARed again and/or the needed document 18 information (e.g. check amount) can be rekeyed. Also, the user can select an item from the list and “Void” the item. If the voided item is the only unvoided item in the batch, then the batch can be removed completely.
Further, for each Deposit, the screen view can display the following details (columns), such as but not limited to; Date/Time Deposit was created; User Name (of the person who created the Deposit); Deposit Control Number; Number of items; Deposit Control Total; Date/Time Deposit Transfer was initiated; Date/Time of Deposit status; and Deposit status of either “Submitting” or “Accepted” or “Denied”. The user can expand a deposit to list the batches within it.
In view of the above events and activities performed by the user in approving the image/data 20 for the documents 18, these events and activities (e.g. data entry/removal/amendment events/activities, batch/item access events/activities) can be recorded by the workflow module 187 in the information 42. Further, it is recognised that the approval module 175 can be optional for processing via the modules 150 for selected items originating from mobile devices 9 and/or from all items originating from mobile devices (or selected devices in general), based on configuration of the image/data 20 processing associated with the node 700 of the mobile device 9 in the hierarchy 702.
Hierarchy 702
Referring to
An operator or other system administrator(s) can use the tool 508 (see
For example, referring again to
In general, one embodiment of the hierarchy 702 can operate using rules governing image/data 20 collection/processing as follows:
all image/data 20 collected/processed for a particular member node 700 also applies to it's parent members;
it may not be possible to stop image/data 20 collection/processing information from applying to the image/data 20 originated from the child/parent member nodes 700;
child nodes 700 can have interaction 840 between one another for shared image/data 20 (e.g. image/data 20 collected by C can be reviewed/processed by D or vice versa); and
users may not be not allowed to override the image/data 20 collection/processing inherited at their member node 700 or respective child member node(s) 700.
Referring again to
In another of its aspects, an image of an item is identifiable at any node selected from the group consisting of a predetermined node at which the image was captured and a node within the scope of visibility for the predetermined node.
Therefore, the system 10 provides for a scope of visibility, which is available to the user, who is logged on at a particular node 700. The “scope of visibility” in this context refers to all nodes depending (directly or indirectly) from a particular node 700. The system 10 also provides for various functions (of the modules 150), which the user can perform with respect to image/data 20 of the nodes 700 within the user's scope of visibility. It can be seen, therefore, that the system 10 can provide for a high degree of flexibility and control. For example, an image of a document 18 (e.g., a check) may be captured at any particular geographic location. The image, however, may be identified as being related to any node 700, which is within the user's scope of visibility. In this way, central processing of checks, and attribution of the checks to the appropriate node 700 as required, is facilitated. In this manner, access to the image/data 20 collected from various DS 9 in the assembly 16 can be monitored (e.g. logged) and controlled (e.g. allowed module 150 functionality).
Distributed Decisioning Environment 501
Referring to
The distributed decisioning environment 501 utilizes a comprehensive set of decisioning filters 500, 504 (see
Based on the pre-defined decisioning filters 500,504 (e.g. implemented by decisioning criteria 814 of Rules, Biller Stops, Check Writer ACH Opt-outs, MICR line Blocks and Bank ACHables) established for the distributed decisioning environment 501 by the decisioning admin tool 508, each document 18 is decisioned and thus routed to the most appropriate member 29 endpoint for use by the settlement process 110 in selecting settlement paths 28 such as but not limited to ACH or Image Replacement Document (IRD). For example, the distributed decisioning environment 501 can assume that all items (e.g. collected image/data 20) will be processed as ACH items. For items that are not eligible for ACH processing, such as but not limited to Corporate checks, money orders or consumer Opt-Outs, for example, the distributed decisioning environment 501 can decision items for processing as either Original Paper Deposits (OPD) where the user will be instructed to deposit the items at the bank, or Reproduced Paper (RP) where the items will automatically be routed for processing as IRDs, for example. Items that are configured through the distributed decisioning environment 501 as “STOPS” cannot be processed either by host system 14 nor by one of the members 29 (e.g. a bank). In the case of a “stop” decision by the DMS 12, the respective DS 9 and the mobile devices 9 would be so informed.
It is recognised that the distributed decisioning environment 501 can be provided as a subscription service for the respective DMS 12 that are part of the network system 10. For example, this subscription service can be administered through the admin tool 508 and initiated by assigning a subscribing organization (e.g. the members 29 and their associated DMS 12) a System Operator role with the appropriate permissions to configure the distributed decisioning environment 501 through the admin tool 508. Accordingly, the System Operator would be responsible for the configuration set-up of the distributed decisioning environment 501, including set-up of the decisioning criteria 814.
Referring to
Referring to
DMS 12 Decisioning
The DMS 12 for collection of the transaction data (e.g. image/data 20) can be provided in the network system 10 as one or more remote (from the host system 14) DMS 12 responsible for image and transactional data collection, pre-decisioning (on behalf of the DS 9 and the mobile devices 9) and forwarding. The basic premise of the DMS 12 is that they facilitate the distributed data capture points (DS 9 and the mobile devices 9) of the network system 10 and the DMS 12 are configured to assist in the decisioning process ultimately monitored by the decisioning engine 24 of the host system 14. The DMS 12 can take on many forms, including such as but not limited to applications for a PC, a browser, a terminal based application, etc. The DS 9 and the mobile devices 9 and the DMS 12 can connect to the network 11 (e.g. Internet) via the network interface 200 (see
The DMS 12 can be referred to as a thick client of the host system 14 in that the DMS 12 also has decisioning capabilities via the decisioning engine 502 (e.g. pre-decisioning). Configuration of the decisioning engine 502 is coordinated by configuration parameters that are downloaded/uploaded as packages 209 at the DMS 12 with respect to the host system 14. These configuration parameters can be applied via the configuration module 183 of the DMS 12 (e.g. every evening any updates to the configuration parameters are applied to the client decisioning engine 502 and other aspects of DMS 12 configuration).
In general, the DMS 12 can store the majority of content and functionality on the local memory 23 (see
Referring again to
Example Transaction Flow of the DMS 12 Including Decisioning
Pre-decisioning actions taken by the client decisioning engine 502 (on behalf of the DS 9 and the mobile devices 9) can include processing such as but not limited to: duplicate items are monitored such that duplicate paper transactions can be identified by same bank, account, and check number as determined by a paper image parsing module (not shown). The DMS 12 can also determine or otherwise pre-process which items belong in which batch files as well as which items belong in which item groups and files (containing a plurality of batches). Accordingly, the client decisioning engine 502 can guide the DMS 12 user though manual, semi-automatic, and/or automated assignment and correction (if necessary) of items into their desired (either user configurable or system imposed or a combination thereof) categories, such as but not limited to item, item group, batch, and file, all of which can be part of the decisioning process to provide for more efficient downstream secondary decisioning at the host system 14. Assignment of the items into their corresponding categories can be done according to criteria such as but not limited to client ID, scanner ID, scanner type, payment type, associated member ID, etc. An item can be defined as an image of a paper document plus its related data, either electronically captured or manually entered. A transaction 26 can be defined as a set of one or more items related to a selected payment transaction 26. A batch can be defined as a grouping of one or more transactions 26 processed over a period of time, as well as a grouping of one or more items.
For example, the DMS 12 can supports single (“key now”) and batch (“key later”) modes for each of the supported scanners 16 or cameras 17, coupled to the DS 9 and/or the mobile devices 9, and example transaction profiles (such as but not limited to check only, singles, multiples). It is recognised that as the documents 18 are imaged at the DS 9 and the mobile devices 9, the corresponding image/data 20 is submitted over the network 11 to the DMS 12 for initial decisioning via the decisioning engine 502. The results of the decisioning are communicated back to the DS 9 and/or the mobile devices 9, e.g. via information 19, which can represent confirmation of image/data 20 as acceptably received or can represent the requirement for further data entry by the DS 9 and the mobile devices 9 for missing/incorrect data in the image/data 20 (subsequently submitted to the DMS 12 for reconsideration).
In view of the above, it is recognised that the workflow of the DMS 12, as configured by example only, demonstrates the interactive nature of the local decisioning process by the engine 502, with each of the modules 150, as part of the complete capturing process of the image/data representative of the document 18. A further example of the interaction between the decisioning of the local engine 502 of the DMS 12 and the DS 9 and the mobile devices 9, in view of the entire distributed decisioning environment 501, is shown below consisting of the steps (also showing interaction between engine 502 of the DMS 12 and the user interface 202 of the DS 9 and the mobile devices 9:
step a) Capture front image and code line data of the document 18 by the DS 9 and the mobile devices 9;
step b) If errors are detected in the codeline by the DMS 12 (or optionally by the scanner 16, camera 17 software) the check 18 will be automatically rejected or the cashier will be prompted (e.g. by the engine 502) to correct it via a pop-up dialog box (configurable) on the user interface 202 of the DS 9 and the mobile devices 9 as provided by the information 19;
step c) The raw codeline will be displayed on the user interface 202 of the DS 9 and the mobile devices 9;
step d) rejected characters (e.g. by the engine 502) will be highlighted for re-keying on the user interface 202 of the DS 9 and the mobile devices 9 as provided by the information 19;
step e) If bank number on the codeline fails the ABA check digit algorithm (9 digit) by the DMS 12, the check 18 will be automatically rejected or the cashier will be prompted (e.g. by the engine 502) to correct it via a pop-up dialog box (configurable) on the user interface 202 of the DS 9 and the mobile devices 9 as provided by the information 19;
step f) If check 18 contains an “Aux on-up” filed, then the item shall be considered as a Business Check and either be automatically accepted (e.g. by the engine 502) or prompt (e.g. by the engine 502) the cashier (on the user interface 202 of the DS 9 and the mobile devices 9 as provided by the information 19) whether to continue or cancel (configurable);
step g) imaged item 18 shall be verified by the DMS 12 with a local verification database 23 based on check 18 codeline or transaction data entered into configurable fields on the form;
step h) If there is a record in the database 23 matching (e.g. by the engine 502) the current transaction the user shall be presented on the user interface 202 of the DS 9 and the mobile devices 9 (as provided by the information 19) a blocking message and transaction will be rejected;
step i) Enter Check 18 Amount on the DS 9 and the mobile devices 9 for checking against maximum threshold value by the DMS 12—where check 18 is rejected (e.g. by the engine 502) if above maximum, user shall be able to specify if the amount field should preserve last entered value to be used as a default in the next transaction, as prompted on the user interface 202 of the DS 9 and the mobile devices 9 as provided by the information 19;
step j) Enter User Fields (configurable) on the user interface 202 of the DS 9 and the mobile devices 9 as provided/prompted by the information 19;
step k) If an ARC mode, then capture rear image (configurable) by the DS 9 and the mobile devices 9, as verified present by the engine 502;
step l) Capture configurable number of associated items by the DS 9 and the mobile devices 9;
step m) Print merchant or file receipt (configurable) by the DS 9 and the mobile devices 9 as provided by the information 19 from the DMS 12;
step n) Print customer receipt (configurable) by the DS 9 and the mobile devices 9 as provided by the information 19 from the DMS 12;
step o) the user may cancel the transaction at any time such that no other batch/item or application related action may be allowed until the transaction is complete;
step p) the incomplete transaction shall be automatically cancelled due to a timeout after a configured amount of time elapses since the moment it was started by the user; and
step q) the accepted image/data 21 is sent by the DMS 12 to the host system 14.
It is recognised by the above example interaction between the DS 9 and the mobile devices 9 and the DMS 12 that all image/data 20 obtained from the DS 9 and the mobile devices 9 is prompted through applicable steps/forms displayed on the user interface 202 of the DS 9 and the mobile devices 9, as coordinated by the respective module(s) 150 of the DMS 12. Further, in the event of a decision rendered by the DMS 12 in response to receipt of the image/data 20, this decision can also be displayed on the user interface 202 of the DS 9 and the mobile devices 9, for subsequent review and/or further action by the user. It is also recognised in the above, that the interactions needed between the user of the mobile device 9 and the DMS 12 relating to key data can be optional, in the event that the key data operations for one or more image/data 20 is performed by a mobile device 9 and/or DS 9 other than the mobile device 9 originating the image/data 20.
Example Decisioning Engine 502 Functionality
Referring to
Example Operation of the Decisioning Engine 24
Referring again to
Further Embodiments Demonstrating Example Interaction Between Engines 24,502
Referring to
In view of the above, the system operator of the network system 10 configures the host/client system and associated engines 24,502 through the admin tool 508. The filters 500,504 can be configured by the operator manually/semi-automatically/automatically via the tool 508, filters 500,504 such as but not limited to fiscal/type rules, biller stops, check writer ACH optouts, MICR line blocks and bank ACHables. It is recognised that application of the filters 500,504 by the engines 24,502 can provide for stream selection of the image/data 20,21 as the transactions 26 thus routed to the most appropriate settlement path 28 for processing such as ACH or IRD at the member 29 destination. The filters 504 and associated engine 502 of the DMS 12 are downloaded (e.g. inherited) from the host system 14 according to the configuration of the engine 24, and engine 500, as to the separation of the decisioning criteria between host 14 and DMS 12. Further, ACHable transactions 26 can be further defined as either ARC (Accounts Receivable Check—person not present at time of image/data 20 capture) or POP (point of purchase check—person present at the time of image/data 20 capture).
In view of the above-described network system 10, in one aspect, the network system 10 provides a method of depositing a plurality of checks 18 to a plurality of accounts (e.g. members 29). The method includes, first, inputting account data 20 for each check 18 respectively, and second, capturing an image 20 of each check 18. Next, each image/data 20 is transmitted to a central processor (e.g. DMS 12) for pre-decisioning through appropriate interaction with the DS 9, after which the predecisioned image/data 21 is submitted to and processed via the host system 14 for deposit to the credit of each member 29 account respectively.
In another aspect, the network system 10 provides a system for enabling one or more users of the DSs 9 and the mobile devices 9 to process and collect data 20 pertaining to checks 18. The system 10 can include the hierarchical structure 702 comprising the plurality of nodes 700. The structure 702 is adapted to permit the user of the DS 9 and the mobile devices 9 to logon to the DMS 12 at one or more nodes 700 authorized/assigned to the user. Each node 700 is operatively connected in a vertically oriented relationship with one or more other nodes 700 (e.g. child-parent relationships). Upon each user logging into the DMS 12 at an authorized node 700, each user can have a scope of visibility relative to all nodes 700 below the assigned node 700, directly or indirectly connected thereto. In yet another aspect, the nodes 700 can be accessible at preselected geographic locations.
Operation of the Network System 10
Referring to
Any element in a claim that does not explicitly state “means for” performing a specified function, or “step for” performing a specific function, is not to be interpreted as a “means” or “step” clause as specified in 35 U.S.C. §112, paragraph.
It will be appreciated by those skilled in the art that the invention can take many forms, and that such forms are within the scope of the invention as claimed. Therefore, the spirit and scope of the appended claims should not be limited to the descriptions of the preferred versions contained herein.
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20110134248 A1 | Jun 2011 | US |
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Number | Date | Country | |
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Parent | 11797733 | May 2007 | US |
Child | 12474350 | US |
Number | Date | Country | |
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Parent | 12474350 | May 2009 | US |
Child | 12696833 | US | |
Parent | 11267205 | Nov 2005 | US |
Child | 11797733 | US |