This application is based on and claims priority under 35 USC 119 from Japanese Patent Application No. 2023-217210 filed Dec. 22, 2023.
The present disclosure relates to a mobile terminal system, an information device system, and a non-transitory computer readable medium.
Japanese Unexamined Patent Application Publication No. 2019-201322 discloses a technique related to a remote maintenance system and an information processing method. In this related art, an image forming apparatus stores, in a memory of the image forming apparatus, user login information and a first interruption screen for resuming from an interrupted point in response to reconnection. A user is automatically logged in based on the user login information after restart processing. When wireless communication connection with a mobile terminal is completed, the screen of the image forming apparatus transitions to the first interruption screen. The mobile terminal stores, in a memory of the mobile terminal, authentication information for wireless communications with the image forming apparatus and a second interruption screen for resuming from an interrupted point in response to reconnection. When a reconnection button is selected, the mobile terminal establishes the wireless communication connection with the image forming apparatus based on the authentication information, and a screen of the mobile terminal transitions to the second interruption screen.
When an operator such as an administrator operates an operation screen of an information device to change various settings, restart may be required. However, when the information device is restarted, it is necessary to perform, after the restart, an operation for restoring the operation screen before the restart, resulting in increased number of operations.
Aspects of non-limiting embodiments of the present disclosure relate to reducing the number of operations of an operator as compared with a case where the operator performs an operation to restore an operation screen of an information device system after restart.
Aspects of certain non-limiting embodiments of the present disclosure overcome the above disadvantages and/or other disadvantages not described above. However, aspects of the non-limiting embodiments are not required to overcome the disadvantages described above, and aspects of the non-limiting embodiments of the present disclosure may not overcome any of the disadvantages described above.
According to an aspect of the present disclosure, there is provided a mobile terminal system including one or more processors configured to:
An exemplary embodiment of the present disclosure will be described in detail based on the following figures, wherein:
In the following, an example of an embodiment for carrying out the technique of the present disclosure will be described with reference to the drawings. Note that components and processing with the same operation, effect, and function are denoted by the same reference signs throughout the drawings, and redundant description may be omitted or simplified as appropriate. Each drawing is merely schematically illustrated to the extent that the technique of the present disclosure can be sufficiently understood. Therefore, the technique of the present disclosure is not limited only to the examples illustrated in the drawings. Furthermore, in the present exemplary embodiment, a description of a configuration not directly related to the present disclosure, a known configuration, or the like may be omitted or simplified.
First of all, a schematic configuration of a remote operation system will be described.
As illustrated in
In the remote operation system 10 according to the present exemplary embodiment, an operation screen 22, which will be described later, of the image forming apparatus 20 is mirrored on a terminal screen 32, which will be described later, of the mobile terminal device 30 directly connected to the image forming apparatus 20. Next, an operator PA (see
The image forming apparatus 20 is provided with a remote operation mode under which the operation screen 22 is mirrored on the terminal screen 32 of the mobile terminal device 30 so as to be remotely operable. Similarly, the mobile terminal device 30 has a remote operation application installed with which the operation screen 22 of the image forming apparatus 20 is mirrored on the terminal screen 32 to be remotely operable. Note that mirroring in the present exemplary embodiment is about displaying the same screen on the operation screen 22 and on the terminal screen 32 to enable a remote operation on the terminal screen 32, and is implemented using a technique such as VNC.
Next, the image forming apparatus of the present exemplary embodiment will be described.
The image forming apparatus 20 is what is known as multifunction peripheral having a printing function of receiving various types of data and the like via a communication line 12 such as a Local Area Network (LAN) and executing image forming processing based on the received data, a reading function of reading a document to obtain image information representing the document, a copying function of copying an image recorded on the document onto a recording medium such as a sheet of paper, a facsimile function of transmitting and receiving various types of data via a telephone line (not shown), and the like.
The image forming apparatus 20 is provided with the touch panel type operation screen 22 which implements acceptance of various instruction operations by a user with a software program and displays various types of information and the like. The operation screen 22, implements acceptance of various instruction operations by the user, and displays various types of information and the like. The operation screen 22 can display a matrix-type two-dimensional code such as a QR code (registered trademark).
Further, the image forming apparatus 20 is provided with an IC card reader 24 employing Near Field Communication (NFC) or the like. The IC card reader 24 performs short-range wireless communications to transmit and receive information to and from a non-contact type IC card.
Further, an access point 26 employing Wi-Fi Direct or the like is provided inside the image forming apparatus 20 of the present exemplary embodiment. The access point 26 is dedicated to a remote operation under the remote operation mode, and can be directly connected with the above-described mobile terminal device 30. While the access point 26 of the present exemplary embodiment is dedicated to the remote operation as described above, the image forming apparatus 20 may include a general access point other than the access point dedicated to the remote operation.
Next, the hardware configuration of the image forming apparatus according to the present exemplary embodiment will be described.
As illustrated in
The first communication interface 21A is a communication interface for connecting the image forming apparatus 20 to the communication line 12 (see
The operation unit 21D executes processing related to an operation on the operation screen 22 (see
As illustrated in
The CPU 27A, which is an example of the processor and is illustrated in
Next, the mobile terminal device of the present exemplary embodiment will be described.
As illustrated in
The mobile terminal device 30 can be used with various application programs installed therein. When executing an application program, the mobile terminal device 30 according to the present exemplary embodiment may operate in cooperation with the server 50 connected to the communication line 12.
In the present exemplary embodiment, as described above, when a remote operation application for remotely operating the image forming apparatus 20 is installed in the mobile terminal device 30, the operator PA (see
Next, a hardware configuration of the mobile terminal device of the present exemplary embodiment will be described.
As illustrated in
The first communication interface 31A is a communication interface for connecting the mobile terminal device 30 to the communication line 12 (see
The operation unit 31D executes processing related to an operation on the terminal screen 32 (see
As illustrated in
The CPU 37A, which is an example of the processor and is illustrated in
Next, the server 50 of the present exemplary embodiment will be described.
The server 50 includes a CPU 52A, a ROM 52B, a RAM 52C, an HDD 52D, a keyboard 52E, a display 52F, a communication line interface (I/F) unit 52G, and the like.
The CPU 52A governs the overall operation of the server 50. Various control programs, various parameters, and the like are stored in advance in the ROM 52B. The RAM 52C is used as a work area or the like for the CPU 52A to execute various programs. Various types of data, application programs, and the like are stored in the HDD 52D. The keyboard 52E is used for inputting various types of information. The display 52F is used to display various types of information. The communication line I/F unit 52G is connected to the communication line 12 (see
In the server 50 according to the present exemplary embodiment, the HDD 52D is used as a storage unit, but this should not be construed in a limiting sense, and another nonvolatile storage unit such as a flash memory may be used.
With the above-described configuration, the server 50 executes, with the CPU 52A, access to the ROM 52B, the RAM 52C, and the HDD 52D, acquisition of various types of data via the keyboard 52E, and display of various types of information on the display 52F. Further, the server 50 controls, with the CPU 52A, transmission and reception of communication data via the communication line I/F unit 52G.
Next, a description will be given on a setting change in which various settings of the image forming apparatus 20 in the remote operation system 10 of the present exemplary embodiment illustrated in
Further, as described above, for the setting change through the remote operation on the image forming apparatus 20 using the remote operation system 10, the operation screen 22 is mirrored on the terminal screen 32 of the mobile terminal device 30 connected to the image forming apparatus 20. Next, the operator PA (
First, an overall flow for changing various settings of the image forming apparatus 20 through a remote operation using the mobile terminal device 30 will be described with reference to
As illustrated in
Furthermore, in the image forming apparatus 20, a matrix-type two-dimensional code with connection information for connecting to the access point 26 is displayed on the operation screen 22. The connection information is a Service Set IDentifier (SSID), a password, and the like.
The operator PA operates the terminal screen 32 of the mobile terminal device 30 to activate and execute the remote operation application. When the remote operation application is activated, the operator PA reads the matrix-type two-dimensional code displayed on the operation screen 22 with a camera (not illustrated) of the mobile terminal device 30 and acquires the connection information. The mobile terminal device 30 performs polling search with the read connection information and connects to the access point 26 (step NI described later). The mobile terminal device 30 stores the acquired connection information.
Once the mobile terminal device 30 is connected to the access point 26, the matrix-type two-dimensional code with the connection information displayed on the operation screen 22 of the image forming apparatus 20 disappears.
Until the connection with the access point 26 is established, the terminal screen 32 of the mobile terminal device 30 displays a standby message such as “Currently connected to access point. Please wait”. The standby message disappears once the connection is established. Thus, while the polling search is in progress, the above-described standby message is displayed on the terminal screen 32.
The operator PA operates the terminal screen 32 of the mobile terminal device 30 to input login information and log in to the image forming apparatus 20 in which the remote operation mode is active. Further, the mobile terminal device 30 stores the input login information. The login information is an ID, a password, and the like. It should be noted that the image forming apparatus 20 is configured not to be able to log in using information other than login information registered in advance. In the present exemplary embodiment, the login information registered in advance is an ID and a password of the operator PA such as an administrator who has authority to remotely operate the image forming apparatus 20.
When the mobile terminal device 30 logs in to the image forming apparatus 20 in which the remote operation mode is active, the operation screen 22 (see
In the present exemplary embodiment, the connection information, the login information, and the operation history information described above are stored in the server 50 that executes the remote operation application in cooperation with the mobile terminal device 30.
In the above-described step N2 in
The setting change requiring the restart is, for example, that for authentication method setting, communication setting, device option configuration setting, and the like. In the present exemplary embodiment, while the remote operation mode is active, the connection with the communication line 12 is not established unless temporary connection described later is established. Therefore, no setting change is performed with a program or the like downloaded to the image forming apparatus 20 via the communication line 12.
When the image forming apparatus 20 restarts upon accepting a restart instruction, the access point 26 (see
On the other hand, the mobile terminal device 30 is disconnected from the access point 26 when the image forming apparatus 20 restarts. When the connection with the access point 26 is released, the mobile terminal device 30 executing the remote operation application performs polling search with the connection information stored in the server 50 and reconnects to the access point 26. Note that, as with the first time, until the reconnection with the access point 26 is established, the terminal screen 32 displays a standby message such as “Currently connected to access point. Please wait.” The standby message disappears once the connection is established.
When reconnecting to the access point 26, the mobile terminal device 30 executing the remote operation application re-logs in to the image forming apparatus 20 under the remote operation mode using the login information stored in the server 50. After the re-log in, the mobile terminal device 30 restores the terminal screen 32 before the restart using the operation history information stored in the server 50. Accordingly, the mirrored operation screen 22 of the image forming apparatus 20 also returns to the screen before the restart.
Thus, after the image forming apparatus 20 is restarted, the mobile terminal device 30 executing the remote operation mode automatically reconnects to the access point 26 (step N3 to be described later) and re-logs in. Then, the mobile terminal device 30 traces back to the screen before the restart based on the operation history information and restores the state before the restart.
The operator PA operates the terminal screen 32 of the mobile terminal device 30 again, and thus operates the operation screen 22 of the image forming apparatus 20 to continue the setting change for various settings. Note that in the case of restarting in order to reflect the changed content again thereafter, the above is repeated.
When the setting change operation ends, the operator PA operates the terminal screen 32 of the mobile terminal device 30 to log out and end the remote operation application. When the mobile terminal device 30 logs out, the image forming apparatus 20 automatically ends the execution of the remote operation mode, disconnects from the access point 26, and connects to the communication line 12 (see
Next, a description will be given on processing executed when the operator PA changes the setting for the first communication interface 21A (see
When the operator PA changes the setting for the first communication interface 21A in step N3 in
When the operator PA selects “change setting” on the terminal screen 32, the image forming apparatus 20 executes setting change processing. When the operator PA selects “perform communication test,” the image forming apparatus 20 performs a communication test.
Specifically, the image forming apparatus 20 temporarily connects to the communication line 12 (see
While the remote operation mode is being executed, a job such as a print job from a personal computer connected to the communication line 12 is not accepted. Specifically, for example, the acceptance of the job is disabled through closing of a port of the first communication interface 21A through which the job is accepted or the like.
The operator PA checks the result on the terminal screen 32 of the mobile terminal device 30 on which the operation screen 22 is mirrored. If the result is satisfactory, “change setting” is selected, and the image forming apparatus 20 accepts the selection and executes the setting change processing. When “reset” is selected, the operator PA changes the setting for the first communication interface 21A again. The image forming apparatus 20 displays “change setting” and “perform communication test” again.
Next, processing in a case where the mobile terminal device 30 fails to be connected to the access point 26 (see
If the mobile terminal device 30 fails to be connected to the access point 26 dedicated to the remote mode for a set time set in advance (for example, about two minutes), a time-out occurs, and the image forming apparatus 20 ends the execution of the remote operation mode, the connection with the access point 26 is released, and the connection with the communication line 12 is established. Furthermore, the image forming apparatus 20 changes various settings based on the stored setting information and restarts.
Note that since the setting is not changed when the time-out occurs in step N1 in
On the other hand, the time-out also occurs when the mobile terminal device 30 fails to be connected to the access point 26 dedicated to the remote mode even after a lapse of a set time set in advance (for example, about one minute). As a result, instead of the message “Connected to access point. Please wait”, an end message such as “Connection to access point failed” is displayed. It is desirable that the set time for the time-out of the mobile terminal device 30 is equal to or shorter than the set time for the time-out of the image forming apparatus 20.
In addition to the end message such as “connection to access point failed”, a guide message for guiding a countermeasure may also be displayed. The guide message is, for example, display indicating that, if the time-out occurs, the remote operation mode ends and the image forming apparatus 20 automatically returns to the setting before the execution of the remote operation mode. Alternatively, display may be provided prompting the user to perform a restoration operation by operating the operation screen 22 of the image forming apparatus 20.
Next, remote operation processing in the image forming apparatus 20 will be described with reference to a flowchart in
First of all, in step S100, the CPU 27A (see
In step S104, the CPU 27A releases the connection with the communication line 12 (see
In step S108, the CPU 27A sets a timer. In step S110, the CPU 27A waits for connection of the mobile terminal device 30 to the access point 26. In step S112, the CPU 27A checks whether the mobile terminal device 30 is connected to the access point 26. If the connection is not established (No), the processing proceeds to step S114.
In step S114, the CPU 27A checks whether the timer has expired. When the timer has not expired yet (No), the processing returns to step S110. When the timer has expired in step S114 (Yes), the processing proceeds to step S116. In step S116, the CPU 27A ends the remote operation mode, changes the setting with the setting information stored in step S102, and implements the restart.
In step S112 described above, when the mobile terminal device 30 is connected to the access point 26 (Yes), the CPU 27A proceeds to step S118. In step S118, the CPU 27A deletes the matrix-type two-dimensional code on the operation screen 22. In step S120, the CPU 27A sets a timer. In step S122, the CPU 27A accepts login using login information from the mobile terminal device 30 (see
In step S126, the CPU 27A checks whether the timer has expired. When the timer has not expired yet (No), the processing returns to step S122. When the timer has expired (Yes), the processing proceeds to step S116. In step S116, the CPU 27A ends the remote operation mode, changes the setting with the setting information stored in step S102, and implements the restart.
When the login authentication is successful in step S124 (Yes), the processing proceeds to step S128. In step S128, the CPU 27A mirrors the operation screen 22 on the terminal screen 32 (see
As will be described later, when a logout instruction is accepted and the logout occurs, the remote operation mode ends. Alternatively, when the mobile terminal device 30 is not reconnected to the image forming apparatus 20 after the restart in response to acceptance of the restart instruction, the remote operation mode ends. Until then, step S128 is repeated.
Next, a case where a logout instruction is accepted in step S128 (see
In step S130, the CPU 27A accepts the logout instruction through an operation on the operation screen 22 (see
Next, a description will be given, with reference to a flowchart in
After the restart, in step S140, the CPU 27A accepts the restart instruction and implements the restart. After the restart, in step S142, the CPU 27A checks whether the remote operation mode is active. When the remote operation mode is not active (No), the processing ends. When the remote mode is active (Yes), the processing proceeds to step S144.
In step S144, the CPU 27A sets a timer. In step S146, the CPU 27A waits for connection of the mobile terminal device 30 (see
In step S150, the CPU 27A checks whether the timer has expired. When the timer has not expired yet (No), the processing returns to step S146. When the timer has expired in step S150 (Yes), the processing proceeds to step S152. In step S152, the CPU 27A ends the remote operation mode, changes the setting with the setting information stored in step S102 (see
In step S148 described above, when the mobile terminal device 30 is connected to the access point 26 (Yes), the CPU 27A proceeds to step S154. In step S154, the CPU 27A accepts login using login information from the mobile terminal device 30 (see
Next, processing in a case where setting change for the first communication interface 21A (see
In step S160, the CPU 27A accepts the setting change for the first communication interface 21A. In step S162, the CPU 27A checks whether to reflect the setting change and execute the setting change processing. Note that at this point, “change setting” or “perform communication test” is displayed on the operation screen 22 and the terminal screen 32 to be selected (see
When “change setting” is selected (Yes), the processing proceeds to step S170, and the CPU 27A executes the setting change processing for the first communication interface 21A. When “perform communication test” is selected, that is, when the setting is not to be changed (No), the processing proceeds to step S164.
In step S164, the CPU 27A performs a communication test. Specifically, acceptance of a job from another device via the communication line 12 (see
In step S166, the CPU 27A displays communication result information of the communication test in S164 on the operation screen 22 (see
In step S168, the CPU 27A checks again whether the setting is to be changed. At this time, “change setting” or “reset” is displayed on the operation screen 22 and the terminal screen 32 (see
Next, remote operation processing in the mobile terminal device 30 will be described with reference to a flowchart in
In step S200, the CPU 37A (see
In step S204, the CPU 37A sets a timer. In step S206, the CPU 37A performs polling search with the read connection information and connects to the access point 26 (see
In step S210, the CPU 37A checks whether the connection to the access point 26 is established. When the connection is not established (No), the processing proceeds to step S212. In step S212, the CPU 37A checks whether the timer has expired. When the timer has not expired yet (No), the processing returns to step S210. When the timer has expired in step S212 (Yes), the processing proceeds to step S214.
In step S214, the CPU 37A deletes the above-described standby message displayed on the terminal screen 32 (see
In step S214, a guide message for a countermeasure against the time-out may also be displayed. For example, the countermeasure is display indicating that when the time-out of the image forming apparatus 20 (see
When the connection with the access point 26 (see
In step S224, the CPU 37A logs in to the image forming apparatus 20 (see
In step S228, the CPU 37A accepts the operation on the operation screen 22 using the terminal screen 32, and stores the operation screen, that is, stores the operation history information of the terminal screen 32 every time the terminal screen 32 is operated and a change is made.
As described later, when the logout instruction is accepted and the logout occurs, the processing ends. Alternatively, when the mobile terminal device 30 is not reconnected to the image forming apparatus 20 after the restart in response to the restart instruction, the processing ends. Until then, step S228 is repeated.
Next, processing executed when the logout instruction is accepted in step S228 (see
In step S230, the CPU 37A accepts logout from the terminal screen 32 (see
In step S234, the CPU 37A releases the connection with the access point 26 (see
Next, processing executed when the image forming apparatus 20 (see
In step S240, the CPU 37A accepts a restart operation. Disconnection from the access point 26 (see
In step S242, the CPU 37A sets a timer. In step S244, the CPU 37A performs polling search with the stored connection information and establishes connection with the access point 26. In step S246, the CPU 37A displays, on the terminal screen 32 (see
In step S248, the CPU 37A checks whether the connection to the access point 26 is established. When the connection is established (Yes), the processing proceeds to step S250. In step S250, the CPU 37A deletes the standby message on the terminal screen 32 (see
When the connection with the access point 26 is not established in step S248 (No), the CPU 37A proceeds to step S254. In step S254, it is determined whether the timer has expired. When the timer has not expired yet (No), the processing returns to step S248. When the timer has expired (Yes), the processing proceeds to step S256.
In step S256, the CPU 37A deletes the standby message and displays the end message such as “connection to access point failed” on the terminal screen 32. In step S258, the CPU 37A deletes the connection information and the login information stored.
In step S256, a guide message for a countermeasure may also be displayed. For example, the countermeasure is display indicating that when the time-out of the image forming apparatus 20 occurs, the remote operation mode ends, and the setting before the execution of the remote operation mode is restored automatically. Alternatively, display may be provided prompting the user to perform a restoration operation by operating the operation screen 22 of the image forming apparatus 20.
When the setting change for the first communication interface 21A (see
Next, operation of the present exemplary embodiment will be described.
After the image forming apparatus 20 is restarted by the remote operation using the mobile terminal device 30, the mobile terminal device 30 automatically performs polling search for and reconnects to the access point 26, and performs re-login, and further traces back to the screen before the restart based on the operation history information and restores the state before the restart. Therefore, the number of operations by the operator PA is reduced as compared with a case where the operator PA implements restoration by operating the operation screen 22 of the image forming apparatus 20 after the restart.
Further, the remote operation using the mobile terminal device 30 can be performed at a location away from the image forming apparatus 20, for example, at a desk while sitting on a chair, as long as the connection with the access point 26 can be established. Therefore, the operator PA can enjoy a higher degree of freedom in terms of operation as compared with a case where the operator PA operates the operation screen 22 of the image forming apparatus 20.
Further, the operator PA changes the setting of the image forming apparatus 20 through a remote operation using the mobile terminal device 30. Therefore, the number of times the operator PA needs to touch the operation screen 22 of the image forming apparatus 20 can be reduced. This is, for example, desirable from the viewpoint of sanitary management, under epidemic of infectious disease such as flu or new coronavirus.
Furthermore, the mobile terminal device 30 directly connects to the access point 26 dedicated to remote operation for the image forming apparatus 20. Therefore, security is improved as compared with a case where the mobile terminal device 30 is connected to the image forming apparatus 20 via the communication line 12.
Furthermore, communication check is performed by temporarily connecting to the communication line 12 using the first communication interface 21A whose setting has been changed, and the communication result is displayed on the mobile terminal device 30. Therefore, it is possible to perform communication check for the first communication interface 21A whose setting has been changed, which is difficult in a case where the mobile terminal device 30 is connected to the image forming apparatus 20 via the communication line 12.
Further, while the remote operation mode is active, acceptance of a job such as a print job from an external peripheral device such as a personal computer connected to the communication line 12 is disabled. Therefore, the job accepted during the communication check performed by temporarily connecting to the communication line 12 is not stopped due to the re-disconnection from the communication line.
Furthermore, the mobile terminal device 30 reads the matrix-type two-dimensional code displayed on the operation screen 22 of the image forming apparatus 20 and acquires the connection information for connecting to the access point 26. Therefore, as compared with a case where the connection information is displayed as text information on the operation screen 22 and the operator PA manually inputs the text information to the mobile terminal device 30, the number of operations by the operator PA is reduced and security is improved.
Once the mobile terminal device 30 is connected to the access point 26, the matrix-type two-dimensional code displayed on the operation screen 22 of the image forming apparatus 20 is deleted. Therefore, security is improved as compared with a case where the matrix-type two-dimensional code displayed on the operation screen 22 continues to be displayed.
Further, the image forming apparatus 20 only permits the login using the login information of the operator PA such as the administrator who has the authority to change the setting of the image forming apparatus 20. Therefore, security is improved as compared with a case where login is always permitted regardless of authority.
A case where the operator PA changes the setting of a plurality of image forming apparatuses 20 will be described with reference to (A) of
The mobile terminal device 30 stores and manages the connection information, the login information, and the operation history information in association with each of the image forming apparatus 20A, the image forming apparatus 20B, and the image forming apparatus 20C. Specifically, a unique number such as a MAC address is included in the connection information for the image forming apparatus 20. The mobile terminal device 30 stores and manages each information in association with a unique number, such as a MAC address, for each of the image forming apparatus 20A, the image forming apparatus 20B, and the image forming apparatus 20C. As described above, the connection information, the login information, and the operation history information are stored in the server 50 in association with the image forming apparatuses 20A, 20B, and 20C.
Note that when the operator PA changes the settings of the plurality of image forming apparatuses 20 in parallel, the operator PA operates the operation screen 22 of the image forming apparatus 20 and the terminal screen 32 of the mobile terminal device 30 to execute processing for disabling the control to cause time-out even when connection to the access point 26 fails.
The operator PA changes the settings while switching the image forming apparatus whose settings are to be changed using the mobile terminal device 30, among the image forming apparatuses 20A, 20B, and 20C. Specifically, as illustrated in (A) of
Next, when the image forming apparatus 20B is restarted due to the setting change, the operator PA connects the mobile terminal device 30 to the image forming apparatus 20C, logs in, and changes the setting. Similarly, the connection information, login information, and operation history information of the image forming apparatus 20A are stored.
Then, when the image forming apparatus 20C is restarted due to setting change, the operator PA connects the mobile terminal device 30 to the access point 26 of the image forming apparatus 20A waiting for restart connection. At this time, the operator PA operates the terminal screen 32 to issue an instruction for reconnection to the access point 26 of the image forming apparatus 20A. As a result, the mobile terminal device 30 automatically performs polling search for and reconnection to the access point 26 of the image forming apparatus 20A and re-login using the connection information, the login information, and the operation history information of the image forming apparatus 20A, and further traces back to the screen before the restart based on the operation history information and restores the state before the restart.
Similarly, also for the access points 26 of the image forming apparatuses 20B and 20C which are in a state of waiting for restart connection, the operator PA operates the terminal screen 32 to issue the instruction for reconnection to the access points 26 of the image forming apparatus 20B and 20C, thus automatically performs polling search for and reconnection to the access points 26 of the image forming apparatus 20B and 20C, and re-login, and further traces back to the screen before the restart based on the operation history information and restores the state before the restart.
Next, operation of the present exemplary embodiment will be described.
After the image forming apparatuses 20A, 20B, and 20C are restarted by the remote operation using the mobile terminal device 30, the mobile terminal device 30 automatically performs polling search for and reconnection to the access point 26 and performs re-login, and further traces back to the screen before the restart based on the operation history information and restores the state before the restart. Therefore, the number of operations by the operator PA is reduced as compared with a case where the operator PA implements restoration by operating the operation screen 22 of the image forming apparatus 20 after the restart.
Further, the remote operation using the mobile terminal device 30 can be performed at a location away from the image forming apparatuses 20A, 20B, and 20C, for example, at a desk while sitting on a chair, as long as connection with the access point 26 can be established. Therefore, the operator PA can enjoy a higher degree of freedom in terms of operation as compared with a case where the operator PA operates the operation screen 22 of the image forming apparatus 20.
If there is a work place where the image forming apparatuses 20A, 20B, and 20C are located close to each other and connection to all of the three access points 26 can be established, the operator PA may first read the connection information of all of the image forming apparatuses 20A, 20B, and 20C, and perform the setting operation while appropriately switching the connection among the image forming apparatuses 20A, 20B, and 20C in the work place.
Further, the operator PA changes the setting of a plurality of the image forming apparatuses 20A, 20B, and 20C through a remote operation using one mobile terminal device 30. Therefore, the number of times the operator PA needs to touch the operation screen 22 of the image forming apparatuses 20A, 20B, and 20C can be reduced. This is, for example, desirable from the viewpoint of sanitary management, under epidemic of infectious disease such as flu or new coronavirus.
In addition, since the setting change of another image forming apparatus 20 can be performed during the waiting time until the image forming apparatus 20 restarts, the entire working time of the operator PA can be reduced.
(B) of
The present disclosure is not limited to the above-described exemplary embodiment.
For example, in the above-described exemplary embodiment, the connection information for connecting to the access point 26 of the image forming apparatus 20 is acquired by displaying a matrix-type two-dimensional code with the connection information on the operation screen 22 and reading the matrix-type two-dimensional code by the mobile terminal device 30 using the camera, but this should not be construed in a limiting sense. The connection information for connecting to the access point 26 of the image forming apparatus 20 may be presented in other ways. For example, the IC card of the mobile terminal device 30 may be brought close to the card reader 24 of the image forming apparatus 20 to acquire the connection information. Also in this case, the CPU 27A controls the second communication interface 21B so that connection information cannot be read from the card reader 24 once connection with the access point 26 is established. Furthermore, the connection information may be presented to the mobile terminal device 30 in a way other than those using the matrix-type two-dimensional code and the card reader 24. For example, the connection information may be displayed as text information on the operation screen 22.
Furthermore, for example, while the mobile terminal device 30 is directly connected to the access point 26 of the image forming apparatus 20 and the connection with the communication line 12 is released in the above exemplary embodiment, this should not be construed in a limiting sense. The mobile terminal device 30 may be connected to the image forming apparatus 20 via the communication line 12. In this case, the image forming apparatus 20 does not accept a job from the external device while the remote operation mode is active. Further, when the image forming apparatus 20 is restarted, reconnection to the image forming apparatus 20 via the communication line 12 is established for re-login, and the screen before the restart is traced back based on the operation history information to restore the state before the restart.
Further, for example, in the above-described exemplary embodiment, the time-out of the mobile terminal device 30 occurs and the connection processing ends when a preset time elapses, but this should not be construed in a limiting sense. For example, an upper limit may be set for the number of times the polling search can be performed, and the connection processing may be terminated when the upper limit is reached.
In addition, for example, the configuration of the image forming apparatus 20, the configuration of the mobile terminal device 30, and the configuration of the server 50 described in the above-described exemplary embodiment are merely examples, and may be changed or a new component may be added according to a situation without departing from the gist.
Furthermore, for example, while the mobile terminal device 30 and the server 50 execute the remote operation application in cooperation with each other in the above exemplary embodiment, only the mobile terminal device 30 may execute the remote operation application. Furthermore, the image forming apparatus 20 and a server or the like connected to the communication line 12 may cooperate to execute the remote operation mode. Furthermore, an information device system other than the image forming apparatus 20 may be employed. The information device system may be anything enabling setting change with an operation screen mirrored on a terminal screen of a mobile terminal system, and may be a personal computer, a vending machine, and the like for example.
In addition, the flow of the processing of the program described in the above-described exemplary embodiment is an example, and an unnecessary step may be deleted, a new step may be added, or the processing order may be changed without departing from the gist.
In the above-described exemplary embodiment, the case where the processing according to the exemplary embodiment is realized by a software configuration using a computer executing a program has been described, but this should not be construed in a limiting sense. The exemplary embodiment may be implemented by, for example, a hardware configuration or a combination of a hardware configuration and a software configuration.
The operation of the processor in the above-described exemplary embodiment may be performed not only by one processor but also through cooperations of a plurality of processors which are located at physically separated positions. In addition, the order of the operations of the processor is not limited to only the order described in the exemplary embodiments described above but may be appropriately changed.
Further, the present disclosure can be carried out in various modes without departing from the gist of the present invention.
(((1))) A mobile terminal system comprising:
Number | Date | Country | Kind |
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2023-217210 | Dec 2023 | JP | national |