Patent Application
20150206079
Workflow generally is the flow of information and control in such organizations. Businesses continually strive to define, document, and streamline such processes in order to effectively compete. In a business setting, these processes include sales and order processing, purchasing tasks, inventory control and management, manufacturing and production control, shipping and receiving, accounts payable, and the like.
Computer systems and associated software now provide tools with which businesses and other organizations can improve their workflow. Software tools can be used to model business workflow processes or schedules and identify inefficiencies and possible improvements. In addition, where a process involves exchanging data between people, departments, plants, or even between separate companies, computer systems and networks can be used to implement these exchanges. Such systems and software tools are further able to implement large-scale computations and other data or information processing that are typically associated with business related information.
Accordingly, workflow management includes the effective management of information flow and control in an organization's business processes, wherein automation of such information processing has led to many efficiency improvements in the modem business world. Moreover, such automation of workflow management is now allowing businesses and other organizations to further improve performance by executing workflow transactions in computer systems, including global computer networks, such as the Internet.
A typical workflow-based application often requires a plurality of conditions to be satisfied. For example, one such condition is the ability to make decisions based on business rules. This can include simple rules, (e.g., like as a yes-or-no decision based on the result of a credit check), and more complex rules, (e.g., the potentially large set that must be evaluated to make an initial underwriting decision.) Another requirement is communication with other software and other systems outside the workflow. For example, an initial request can be received from one part of the application, while some aspects, (e.g., contacting a credit service) can require communication using other web services or technologies. A further condition to be satisfied is the proper interaction of the workflow with users. For example, the workflow should typically be able to display a user interface itself or interact with human beings through other software. Moreover, the ability to maintain state throughout the workflow's lifetime is another condition that needs to be satisfied. Accordingly, creating and executing a workflow in software poses unique challenges.
For example, some business processes can take hours, days, or weeks to complete, and maintaining information about the workflow's current state for such length of time is demanding. Moreover, such kind of long-running workflow will also typically communicate with other software in a non-blocking way, and an asynchronous communication can pose difficulties. At the same time, while modeling fixed interactions among software is relatively straightforward, consumers tend to continuously require additional flexibility, such as the ability to change a business process on-the-fly. Handling diverse applications can further add to the complexities involved in workflow creation and management.
Many applications for workflow tools are internal to a business or organization. With the advent of networked computers having modems or other type communications links, computer systems at remote locations can now communicate easily with one another. Such enhanced communication allows computer system workflow applications to be used between remote facilities within a company. An example would include forwarding a customer order from a corporate headquarters to a remote field sales office for verification by the appropriate sales person, and returning a verification to the headquarters. Workflow applications also can be of particular utility in processing business transactions between different companies. In a typical application, two companies having a buyer-seller relationship may desire to automate the generation and processing of purchase orders, product shipments, billing, and collections.
For example, an application targeting a specific problem, such as customer relationship management (CRM), or a specific vertical market, such as financial services, can be built around a workflow. Such kind of application commonly implements a number of different business processes. Building the logic that drives those processes on a common workflow foundation such as Windows Workflow Foundation can make the application faster to build, quicker to change, and easier to customize. Moreover automating such processes can result in significant efficiency improvements, which are not otherwise possible. However, such inter-company application of workflow technology requires co-operation of the companies and proper interfacing and proper persistence service implementation of the individual company's existing computer systems and applications.
Thus far, workflow application tools have been developed that provide some capability for automating business workflow by defining workflow schedules. For example, a buyer may wish to transmit a purchase order number along with a list of products being purchased to a seller, and the seller may wish to respond with a confirmation of the order and an expected shipment date. Such type of transaction can involve a general consumer purchasing products from a retailer, or alternatively two large corporate entities that transact business regularly. The data associated with the order and the confirmation may be relatively small and the transmission time for the data may be on the order of fractions of a second. A workflow schedule application running in a computer system may allocate system resources to the transaction during its pendency, which is generally very short.
However, modeling a user interaction within a workflow poses difficulties. In particular, when people are involved, a workflow can take a long time to complete, and building scalable systems requires a deactivation of the workflow for interaction with a user. Moreover, driving a user interface (UI) based on workflow state, regardless of the kind of application can further increase the complexities involved.
Therefore, there is a need to overcome the aforementioned exemplary deficiencies associated with conventional systems and devices.
The following presents a simplified summary in order to provide a basic understanding of some aspects of the claimed subject matter. This summary is not an extensive overview. It is not intended to identify key/critical elements or to delineate the scope of the claimed subject matter. Its sole purpose is to present some concepts in a simplified form as a prelude to the more detailed description that is presented later.
The subject innovation provides for systems and methods that implement interactivity/user input as part of a workflow itself wherein data is passed in and out of the workflow to form an interactive workflow, via employing an interactive activity component. Such interactive activity component models suspension points within a workflow definition, and is agnostic to an application type to encompass web service applications, console, desktop, web services and the like. Accordingly, user input and associated interaction can be supplied to the workflow during various interactivity breaks that request user input, to enable a controlled/synchronous data exchange between the workflow and a host application that is associated with the workflow. Thus, at defined times within an execution of the workflow, user context can be associated with a workflow instance.
In a related aspect, the interactive activity component and the suspension points can pertain to switching users of the workflow. For example, the workflow can drive the User Interface (UI) based on the state of the workflow during suspension, such as information relating to the user of the workflow. Accordingly, an interactive workflow is supplied, which executes up to particular points, and provides feed back to the hosting application. Moreover, the hosting application can change an appearance of the workflow based on the suspension state. A workflow type can be defined (e.g., programmatically or via a visual tool), and the host application can subscribe to suspending events to supply a hook into the execution of the workflow. The suspending event(s) can then be raised and based on the information in such event (e.g., information regarding a current user of the workflow), the UI appearance can change. Thus, data can be passed in and out of a workflow class, and custom features can be defined for interaction during run time (e.g., strongly typed workflow).
For example in a context of an expense report, an initial user can initiate an expense report workflow, and an approver user can then approve such expense report. Thus, a process can be abstracted into the workflow class, wherein the process and workflow class is being run up to a point where an approver should be involved. At such point the interaction of the initial user is stopped. The approver can then launch the application (e.g., from a different machine) to run the workflow and resume the workflow instance with the action specified by the approver (e.g., approve, disapprove, and the like). Thus, data can be passed in and out of the workflow instance at suspension points during lifetime of the workflow instance.
According to a methodology of the subject innovation, an act in the workflow can be checked to verify if it signifies an interactive activity. If so, the workflow is suspended. Subsequently, a suspension event is raised and communicated to the host. As such, and while the workflow instance is suspended data is obtained from the host and passed into and/or out of the workflow. Additionally, if data obtained from the host indicates a resume event, then the workflow can be resumed. The workflow can also be loaded based on a workflow instance identification (e.g., via a lookup component.) The resume event can be received by the workflow and executed, to reach the next act in the process.
To the accomplishment of the foregoing and related ends, certain illustrative aspects of the claimed subject matter are described herein in connection with the following description and the annexed drawings. These aspects are indicative of various ways in which the subject matter may be practiced, all of which are intended to be within the scope of the claimed subject matter. Other advantages and novel features may become apparent from the following detailed description when considered in conjunction with the drawings.
The various aspects of the subject invention are now described with reference to the annexed drawings, wherein like numerals refer to like or corresponding elements throughout. It should be understood, however, that the drawings and detailed description relating thereto are not intended to limit the claimed subject matter to the particular form disclosed. Rather, the intention is to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the claimed subject matter.
As used herein, the terms “component,” “system”, “service” and the like are intended to refer to a computer-related entity, either hardware, a combination of hardware and software, software, or software in execution. For example, a component may be, but is not limited to being, a process running on a processor, a processor, an object, an executable, a thread of execution, a program, and/or a computer. By way of illustration, both an application running on computer and the computer can be a component. One or more components may reside within a process and/or thread of execution and a component may be localized on one computer and/or distributed between two or more computers.
The word “exemplary” is used herein to mean serving as an example, instance, or illustration. Any aspect or design described herein as “exemplary” is not necessarily to be construed as preferred or advantageous over other aspects or designs.
Furthermore, the disclosed subject matter may be implemented as a system, method, apparatus, or article of manufacture using standard programming and/or engineering techniques to produce software, firmware, hardware, or any combination thereof to control a computer or processor based device to implement aspects detailed herein. The term computer program as used herein is intended to encompass a computer program accessible from any computer-readable device, carrier, or media. For example, computer readable media can include but are not limited to magnetic storage devices (e.g., hard disk, floppy disk, magnetic strips . . . ), optical disks (e.g., compact disk (CD), digital versatile disk (DVD) . . . ), smart cards, and flash memory devices (e.g., card, stick). Additionally it should be appreciated that a carrier wave can be employed to carry computer-readable electronic data such as those used in transmitting and receiving electronic mail or in accessing a network such as the Internet or a local area network (LAN). Of course, those skilled in the art will recognize many modifications may be made to this configuration without departing from the scope or spirit of the claimed subject matter.
Turning initially to
Moreover, the system 101 includes a host application 120 that interacts with a workflow system 100, wherein the workflow can model a human or system process that is defined as a map of activities. An activity is a step in a workflow, and is the unit of execution, re-use, and composition for a workflow. The map of activities expresses rules, actions, states, and their relation. Typically, the workflow runs via the workflow engine/runtime 110, and the workflow runtime requires an external application to host it, according to a few rules, as depicted by the host 120. Data exchange between the host 120 and the workflow system 100 can pertain to and/or describe the business documents and other objects that are employed for or that facilitate work flow activity or a flow between the local variables of the workflow that are used to communicated data with the host application 120.
For example, the host application 120 can interact with Workflow Provider 115 associated with the workflow system 100, through a Workflow Provider Base Class 117 and/or implementation associated therewith. In addition, the host 120 can be responsible for a number of additional and critical aspects, such as the creation of one or more workflows, marshaling of calls between various components as needed for proper execution of the workflow; and setup of isolation mechanisms. Moreover, the host 120 can create multiple processes to take advantage of multiple Central Processing Units (CPUs) in a machine for scalability reasons, or to run a large number of workflow instances on a farm of machines. The host 120 can further control the policies to apply when a workflow is subject to a long wait, listen for specific events and communicate them to a user or administrator, set timeouts and retries for each workflow, expose performance counters, and write log information for debugging and diagnostic purposes.
A workflow associated with the workflow system 101 can communicate with the outside world through a service established specifically for that purpose, wherein such service can raise events that event-driven activities inside the workflow will hook up. Likewise, the service exposes public methods for the workflow to call and send data to the host.
As illustrated in
The workflow 200 can be defined in the form of a schedule for execution in a computer system. A schedule can include a set of actions having a specified concurrency, dependency, and transaction attributes associated therewith. Each schedule has an associated schedule state, which includes a definition of the schedule, the current location within the schedule, as well as active or live data and objects associated with the schedule. Within a schedule, transaction boundaries can exist based on groupings of actions. In this regard, a transaction can encompass individual actions, or transactions, or groups thereof. Actions can be grouped into sequences, which are executed in serial fashion, as well as tasks in which the actions are executed concurrently, for example. Based on the groupings, therefore, concurrency attributes can be resolved for the actions and transactions within a schedule.
Actions correspond to the work that is done within a schedule and are the basic unit of composition therein. Such actions can include attributes relating to latency, concurrency, and compensation, either alternatively or in combination, within the context of a schedule. For example, an action can send externally originating stimuli to a schedule, thereby allowing external programs to advance the schedule state. These stimuli can be an event, a message, or a call on a guarded component. In the case of an event, the running schedule acts as a subscriber. Specific instances of the schedule will can to an action such as an event, message, or call on guarded component.
Moreover, actions can drive method calls on components. Such actions typically instantiate a component, (e.g., create an instance of the component), call a method on the instance, and subsequently release the reference to the instance if it is not used later in the schedule. When an application executes a schedule, an instance of a scheduler engine can be created and the schedule and an associated binding are loaded. Actions, moreover, can include information regarding the expected or actual completion time or latency. Such information can be embedded in the schedule definition when the schedule is being defined, and/or may be provided dynamically at runtime based on historical or predictive information about the latency of the action.
The suspension points 212-215 can also indicate dehydration points in the workflow. Because a workflow might run for hours, days, or weeks, the runtime 200 can automatically shut down a running workflow, and persistently store its state at suspension points 212-215 when it has been inactive for a period of time. Dehydration generally refers to a method of selectively storing a schedule state in a storage medium based on latency considerations. For example, when an action in a schedule is expected to wait five hours for an incoming message, the schedule state may be dehydrated to disk until the message is received. In such a situation, the system may perform other tasks until the message is received, thereby significantly improving the work output and efficiency of the system. Accordingly, user input and associated interaction can be supplied to the workflow during various interactivity breaks that request user input, to enable a controlled/synchronous data exchange between the workflow and a host application that is associated with the workflow. Thus, at defined times within an execution of the workflow, user context can be associated with a workflow instance.
The following provides an exemplary definition for the interactive activity component, to suspend and/or resume a workflow instance at suspension points 212-215:
As indicated, the activity class can employ its own executor for the purpose of blocking the workflow's execution by calling the Suspend method on the Interactivity Service. Such can initiate the propagation of the InteractionIdentifier associated with the Interactive Activity component up to the host's handler.
Accordingly, an interactive workflow can be provided that executes up to particular points, and provides feedback to the host application. The host application can change an appearance of the workflow based on the suspension state. A workflow type can be defined (e.g., programmatically or via a visual tool), and the host application subscribes to suspending events to supply a hook into the execution of the workflow. The suspending event(s) can then be raised and based on the information in such event (e.g., information regarding a current user of the workflow), the UI appearance can change. Thus, data can be passed in and out of a workflow class, and custom features can be defined for interaction during run time (e.g., strongly typed workflow).
As such and in the context of an expense report, an initial user can initiate an expense report workflow, and an approver user can then approve such expense report. Thus, a process can be abstracted into the workflow class, wherein the process and workflow class is being run up to a point where an approver should be involved. At such point the interaction of the initial user is stopped. The approver can then launch the application (e.g., from a different machine) to run the workflow and resume the workflow instance with the action specified by the approver (e.g., approve, disapprove, and the like). Thus, data can be passed in and out of the workflow instance at suspension points during lifetime of the workflow instance.
As shown in
The workflow features application for submitting and approving expense reports, wherein the application contains multiple pages that are orchestrated by a workflow. In addition to various activities and control flow constructs, the workflow demonstrates how the associated user can be switched, when presented to an approver of the expense report, for example. As explained earlier, during the FillER act 430, the workflow is suspended and a user can continue to add line items to the expense report. Querying the list of available in-progress workflows to display in the application workflow can also be included.
For example, the Expense reporting application can contain a home page that lists expense reports in progress that have been submitted by the current user, and any expense reports awaiting the user's approval. Such application enables creating new expense reports by: specifying information such as expense report purpose and the like; adding the individual line items; and verifying the accuracy of the information. Moreover, the application can send email notification 460 to the approver when a new expense report is submitted. The approver can subsequently view an expense report and either approve it or reject it, upon which a final mail is sent.
The following provides for an exemplary Expense Reporting workflow definition that incorporates interactivity in accordance with an exemplary aspect of the subject innovation.
As illustrated in
As illustrated in
At 870, verification can be performed to check if the data fired by the host is a resume event. If not, then the workflow instance can remain in a suspended state to continue the data exchange, and the methodology returns to act 862. Otherwise, the methodology proceeds to
In order to provide a context for the various aspects of the disclosed subject matter,
With reference to
The system bus 1018 can be any of several types of bus structure(s) including the memory bus or memory controller, a peripheral bus or external bus, and/or a local bus using any variety of available bus architectures including, but not limited to, 11-bit bus, Industrial Standard Architecture (ISA), Micro-Channel Architecture (MSA), Extended ISA (EISA), Intelligent Drive Electronics (IDE), VESA Local Bus (VLB), Peripheral Component Interconnect (PCI), Universal Serial Bus (USB), Advanced Graphics Port (AGP), Personal Computer Memory Card International Association bus (PCMCIA), and Small Computer Systems Interface (SCSI).
The system memory 1016 includes volatile memory 1020 and nonvolatile memory 1022. The basic input/output system (BIOS), containing the basic routines to transfer information between elements within the computer 1012, such as during start-up, is stored in nonvolatile memory 1022. By way of illustration, and not limitation, nonvolatile memory 1022 can include read only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM), or flash memory. Volatile memory 1020 includes random access memory (RAM), which acts as external cache memory. By way of illustration and not limitation, RAM is available in many forms such as synchronous RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDR SDRAM), enhanced SDRAM (ESDRAM), Synchlink DRAM (SLDRAM), and direct Rambus RAM (DRRAM).
Computer 1012 also includes removable/non-removable, volatile/non-volatile computer storage media.
It is to be appreciated that
A user enters commands or information into the computer 1012 through input device(s) 1036. Input devices 1036 include, but are not limited to, a pointing device such as a mouse, trackball, stylus, touch pad, keyboard, microphone, joystick, game pad, satellite dish, scanner, TV tuner card, digital camera, digital video camera, web camera, and the like. These and other input devices connect to the processing unit 1014 through the system bus 1018 via interface port(s) 1038. Interface port(s) 1038 include, for example, a serial port, a parallel port, a game port, and a universal serial bus (USB). Output device(s) 1040 use some of the same type of ports as input device(s) 1036. Thus, for example, a USB port may be used to provide input to computer 1012, and to output information from computer 1012 to an output device 1040. Output adapter 1042 is provided to illustrate that there are some output devices 1040 like monitors, speakers, and printers, among other output devices 1040 that require special adapters. The output adapters 1042 include, by way of illustration and not limitation, video and sound cards that provide a means of connection between the output device 1040 and the system bus 1018. It should be noted that other devices and/or systems of devices provide both input and output capabilities such as remote computer(s) 1044.
Computer 1012 can operate in a networked environment using logical connections to one or more remote computers, such as remote computer(s) 1044. The remote computer(s) 1044 can be a personal computer, a server, a router, a network PC, a workstation, a microprocessor based appliance, a peer device or other common network node and the like, and typically includes many or all of the elements described relative to computer 1012. For purposes of brevity, only a memory storage device 1046 is illustrated with remote computer(s) 1044. Remote computer(s) 1044 is logically connected to computer 1012 through a network interface 1048 and then physically connected via communication connection 1050. Network interface 1048 encompasses communication networks such as local-area networks (LAN) and wide-area networks (WAN). LAN technologies include Fiber Distributed Data Interface (FDDI), Copper Distributed Data Interface (CDDI), Ethernet/IEEE 802.3, Token Ring/IEEE 802.5 and the like. WAN technologies include, but are not limited to, point-to-point links, circuit switching networks like Integrated Services Digital Networks (ISDN) and variations thereon, packet switching networks, and Digital Subscriber Lines (DSL).
Communication connection(s) 1050 refers to the hardware/software employed to connect the network interface 1048 to the bus 1018. While communication connection 1050 is shown for illustrative clarity inside computer 1012, it can also be external to computer 1012. The hardware/software necessary for connection to the network interface 1048 includes, for exemplary purposes only, internal and external technologies such as, modems including regular telephone grade modems, cable modems and DSL modems, ISDN adapters, and Ethernet cards.
What has been described above includes various exemplary aspects. It is, of course, not possible to describe every conceivable combination of components or methodologies for purposes of describing these aspects, but one of ordinary skill in the art may recognize that many further combinations and permutations are possible. Accordingly, the aspects described herein are intended to embrace all such alterations, modifications and variations that fall within the spirit and scope of the appended claims. Furthermore, to the extent that the term “includes” is used in either the detailed description or the claims, such term is intended to be inclusive in a manner similar to the term “comprising” as “comprising” is interpreted when employed as a transitional word in a claim.
| Number | Date | Country | |
|---|---|---|---|
| Parent | 11321490 | Dec 2005 | US |
| Child | 14497799 | US |
