A portion of the disclosure of this patent document contains material that is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent files or records, but otherwise reserves all copyright rights whatsoever.
1. Field of the Invention
The field of the invention relates to wagering games, and more specifically to networked gaming systems and methods which offer or provide games, such as systems-based games, to players based on player patronage.
2. Description of the Related Art
Various networked gaming systems have been developed over the years beginning at least in the 1980's. With acceptance and utilization, users such as casino operators have found it desirable to increase the computer management of their facilities and expand features available on networked gaming systems. For instance, there are various areas in the management of casinos that is very labor intensive, such as reconfiguring gaming machines, changing games on the gaming machines, and performing cash transactions for customers.
Amongst the services that may be provided include player rewards based on game play and other patronage. Player tracking systems and servers may be implemented as part of networked gaming systems. To facilitate communication between the various components on the system, various communication protocols may be implemented.
There continues to be a need for improved protocols as information needs grow and as various features and aspects are implemented on the networked gaming systems.
In one aspect of the invention, a network-based game is provided through a player interface console based upon play of a base game. The network-based game is provided through a game server connected to a computerized management system.
In an embodiment, a gaming system is provided. The gaming system includes a first gaming device having a first base game processor. The first gaming device has one or more system processors. The first gaming device has a game monitoring module and a rewards system module. The gaming system includes a first server having a slot accounting system. The first server is to communicate base game data with the game monitoring module using a first protocol. The gaming system also includes a second server having a rewards system. The second server is to communicate rewards information with a system processor of the first gaming device using a third protocol. The system processor and the game monitoring module communicate base game data using a second protocol.
In another embodiment, a gaming device is provided. The gaming device includes a first base game processor and one or more system processors. The gaming device also includes a game monitoring module to communicate base game data with a first server using a first protocol. The first server has a slot accounting system. The gaming device also includes a rewards system module including a system processor. The rewards system module is to communicate with the game monitoring module using a second protocol and to communicate rewards information with a second server using a third protocol.
In yet another embodiment, a plurality of gaming devices is provided. Each gaming device includes a first base game processor and one or more system processors. Each gaming device further includes a game monitoring module to communicate base game data with a first server using a first protocol. The first server has a slot accounting system. Each gaming device includes a rewards system module including a system processor. The rewards system module is to communicate with the game monitoring module using a second protocol and to communicate rewards information with a second server using a third protocol. Each gaming device of the plurality of gaming devices is capable of playing the same games.
Further aspects, features and advantages of various embodiments of the invention may be apparent from the following detailed disclosure, taken in conjunction with the accompanying sheets of drawings.
Referring generally to
The Live Rewards user interface runs on the iVIEW display, allowing customers to play bonus games and transfer their cash winnings to the base game. Players can choose from two Live Rewards bonus games: Blue Spot Bingo and Payday Poker.
Live Rewards has two distinct counters that determine the player's bonus game experience: play points and game start threshold.
Play points are used to determine the pay table used for the bonus game—the more play points a player accrues, the higher the payout amount (equal to one cent for determining prizes on bonus game pay tables) of the corresponding pay table. A play point is defined as one cent of every dollar bet at the base game. This is a pre-set, non-configurable value that has no actual monetary value and cannot be redeemed. The rate at which a player accrues play points is determined by players club membership level and is configured through the Live Rewards Server.
Players track play point accrual through the Reward Level indicator on the left-hand side of the screen. As play points are accrued and the reward level increments, the player sees poker chips stack up. When game play begins, the number of play points used for the game is determined by the number of play points accrued minus the number of play points in the highest qualifying Pay table.
The game start threshold determines when a player has played enough base games to start a bonus game.
For each base game played, the player earns a TC (Threshold Counter), which is depicted on the user interface as a light surrounding the selected game logo. A player earns a TC based on the number of games played the time spent playing, and the maximum bet for each game.
Play points and the game start threshold may be programmed directly on the gaming machines or may be managed remotely from a networked server, such as the Bally Live Rewards Server (LRS).
Play Points are the unit currency used by the player to play a Live Rewards game. Play points are earned based on Base Game Wager times and the accrual rate set for each Player's Club level. Play Points have no redeemable value, but are considered to be worth $0.01 for the purpose of deriving the Live Rewards game Pay tables. You cannot adjust this value. In one or more embodiments, play points are restricted to the play of Live Rewards games and are not cashable.
Play Points earned on the iVIEW are transferred to the player's session account on the LRS before any Live Rewards game begins and at player card removal. Play Points are decremented from the player's server account when a Live Rewards game is played.
The amount of Play Points decremented is determined by the amount of Play Point accumulated when the player has played a number of games equal to the Live Rewards Game Start Threshold. The number of Play Points determine, which Pay Table the player receives with the Pay Table that takes the maximum number of earned Play Points being automatically selected. In one or more embodiments, Play Points are awarded only by play of base game and are not awarded by any other means.
The number of Play Points awarded is equal to the product of the following equation:
Play Points=[Base Game Wager (in dollars)×Accrual Rate (set by BLRS)]/[Value of Play Points (in dollars)]
Client Side processing of Play Points (PP) and Threshold counters (TC's)
Referring now to the drawings, wherein like reference numbers denote like or corresponding elements throughout the drawings, and more particularly referring to
Referring further to
In one or more aspects, player console 101 connects with a gaming apparatus, such as a gaming server or gaming machine, that may include one or more games, such as video games, for example the Blue Spot Bingo game shown in the figures, or electronic card games, such as the Payday poker game shown in the figures. The games may be executed on the gaming server or gaming machine, in which case player console 101 displays the game driven remotely, receives the signals to display the game information, and transmits requests or commands from the player. Player console 101 may have programming imposed restrictions on game play, such as playing thresholds to be achieved by a player prior to the player console game being enabled.
In one or more alternatives, player console 101 may display various games that are available for play, where any of the games may be selected by a player, such as by pressing the surface area in the case of a touch-sensitive display or an adjacent button. The game software may reside on a supporting game processor board which may be connected directly to the display portion of player console 101 or the game software or portions thereof may reside on the console processor board. In one or more alternatives, when a player selects a game, the game software may be transmitted from a server or gaming machine onto the console processor board.
Continuing to refer to
The central name section 115 of the main panel 103 may include a perimeter of lights 117 which may illuminate as a player plays a base game and earns sufficient playing points to play the bonus game with player console 101. The base game may be a game that is played in a gaming machine that house player console 101 or it may be any game that a player plays and accumulates points that may be reflected on player console 101. As a player plays one or more base games, the green lights may illuminate sequentially around the perimeter 117 and correspond to playing points accrued by the player. By example, a player may accumulate one player point for every dollar wagered or there may be some other basis connected to the player's wagering. Once all the lights around the perimeter 117 of the central name section 115 have been illuminated, then the player has accumulated sufficient player points to play the bonus game.
The main panel of player console 101 further may include a promotional cash level area 119 providing a display of the promotional cash available to transfer to a game, such as a base game, a player account 121 area that may be touch sensitive to bring forward a player account panel which may contain player points and available funds accessible through a player account which may by example be maintained on a player account server connected over a network with player console 101. The main panel 103 may further include a funds collection area 123 that may bring forward a funds request panel which may allow a player to draw funds down to a base game or gaming machine and be either used for further wagering or cashed out if the funds have no restrictions, such as funds that may be used only for play on one of the games of a casino operator.
The main panel of player console 101 may further include a game selector area or areas 125a, 125b which may be touch sensitive and enable a player to scroll backward, such as is shown by the area labeled “Last Game” 125a referring to a previous game's main panel, or, scroll forward, such as by pressing the area labeled “Next Game” 125b to view a next bonus game's main panel from a list of available games.
In addition, the main panel of player console 101 may include a game initiator area 105 with a header, such as “Play Game”. The game initiator area 105 may be illuminated when sufficient points have been accrued by a player to play the bonus game. Illumination of the game initiator area 105 may alert a player that the player is eligible to play the bonus game. Alternatively, by pressing the button, the player may initiate the sequence of panels 127a, 127b, 127c, 127d shown in
In a further alternative, the player may be required to meet the threshold requirements of
Referring to
The reward level achieved by a player may be used to determine a paytable associated with the bonus game. Apart from the number of points accrued, the reward level may be determined by denomination played by a player, for example a penny slot machine player may only be able to achieve level ‘3’, whereas, with a nickel denomination slot machine, a player may be able to achieve level “5”, and so forth. In addition, the number of coins per line may be a determinant on reward level that may be achieved, so that a player playing the minimum per line may achieve certain levels less than the highest level while a player playing maximum bets per line may achieve the highest reward level.
Referring to
The amount of the potential award corresponds to the rewards level, which by example is “4” as shown in the rewards level indicator on the panel of
Further referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
For example, gaming machine 1100 as shown in
In the example of a video gaming machine, game processor 1110 communicatively connects to video display 1130 which displays images of reels that function equivalently as mechanical or electro-mechanical reels, user interface unit including user input devices 1135 which provides information to a patron and permits patron communications with the game processor and/or a network connected through network interface 1125, user card interface 1140 which provides a device for receiving and reading player card information, and peripheral devices 1145, such as a bill reader for receiving and reading various bill denominations, coupons, and/or credit vouchers, and, a voucher printer which may be combined with the bill reader and may print credit vouchers when a patron wishes to cash out and/or print rewards vouchers when a patron accepts an award.
Video display 1130 may be any of a variety of conventional displays, such as a high resolution LCD flat panel, and may have touch screen display functionality so that a patron can make software-enabled selections which may be associated with the game. Apart from its conventional functionality in presenting a game for a patron, gaming machine 1100 may include award software which may be stored in memory 1115 and hardware which may be part of or connected to the game board to implement one or more player-centric rewards processes as disclosed above by example. Video display 1130 may include a separate user display such as an LCD touch screen display with interactive capability for communication between a user, gaming machine 1100, or a network connectable through network interface 1125.
Memory 1120 may include both memory internal and external to processor 1110. External memory may include a hard drive, flash memory, random access memory (RAM), read only memory (ROM), and any other conventional memory associable with a printed circuit board.
In the event that gaming machine 1100 is connected to a network, then the rewards software and hardware may be implemented wholly or partly externally and may be communicatively connected to the user interface unit for notifying patrons of rewards and receiving patron communications, such as award acceptances. For instance, gaming machine 1100 may have a game management unit (GMU) which connects to a slot management (SMS) and/or casino management (CMS) network system. The GMU may in turn connect to the game board and the user interface unit. The player-centric rewards may be driven through the GMU, either directly or indirectly through the SMS and/or CMS which is discussed more fully below.
Referring to
Gaming machine 1100 may include network interface 1125 operable to download one or more gaming presentations 1120 from the one or more gaming servers (not shown) and to otherwise communicate with networked devices and servers for various purposes; however, one or more player-centric award processes as described above by example may be implemented with or without network support depending on implementations as is described further below. Gaming machine 1100 may further comprise a video display 1130, through which gaming presentations are presented to the user; however, electro-mechanically driven reels may be implemented in place of or together with video display 1130. Gaming machine 1100 may further comprise user interface devices 1135, such as a keyboard (not shown) which may be used to enter a pin number or for the selection of various options, various player selectable buttons 1137 including bet one, bet all and the like, as well as a touch screen which may be incorporated with video display 1130 or display 1139, such as an iView TFT display. Gaming machine 1100 also includes user card interface 1140, which is operable to accept a user card that identifies a user as a casino patron to the gaming environment. Gaming machine 1100 may further include one or more peripheral devices 1145, such as a bill/ticket acceptor, ticket printer, and various other devices. As shown in
In one or more embodiments, gaming machine 1100 includes microprocessor 1110, which may implement the programming logic of the gaming presentations and control the operation of various hardware and software components of the gaming machine, as well as, one or more peripheral devices 1145. For example, microprocessor 1110 may be operable to activate various components of the gaming machine 1100 and, in the event of a network connection, to download one or more gaming presentations 1120 from the gaming server. In response to a user input to initiate play and the placement of a wager, the microprocessor 1110 may be configured to retrieve the requested gaming presentation 1120 from memory 1115 and to commence the play of the game. The microprocessor 1110 may be configured to randomly select a game outcome from a plurality of possible outcomes and to cause the video display 1130 to depict indicia representative of the selected game outcome. In the case of slots, for example, mechanical or simulated slot reels may be rotated and stopped to display symbols on the reels in visual association with one or more pay lines. If the selected outcome is one of the winning outcomes defined by a pay table, the microprocessor 1110 may be configured to award the player with a number of credits associated with the winning outcome. Conventionally, in such gaming machines, a player may wager multiple credits on one or more lines depending upon the programming or physical limitations of the gaming machine.
In one or more embodiments, gaming machine 1100 includes user input devices 1135, which may include various gaming controls, such as standard or game-specific push-buttons, a “bet” button for wagering, a “play” button for commencing play, a “collect” button for cashing out, a “help” button for viewing a help screen, a “pay table” button for viewing the pay table(s), a “call attendant” button for calling an attendant, and a “rewards button” for viewing player reward information and accepting various rewards, such as opportunities to play bonus games and obtain additional player awards. User input devices 135 may also include various game-specific buttons known to those skilled in the art. User input devices 1135 may also include a keyboard, a pointing device, such as a mouse or a trackball, or any other input devices. In one or more embodiments, user input devices 1135 may also comprise an embedded additional user interface (not depicted), such as an iView™ interface, as described in commonly owned U.S. patent application Ser. No. 10/943,771, entitled USER INTERFACE SYSTEM AND METHOD FOR A GAMING MACHINE, which is hereby incorporated in its entirety by reference herein. The content provided through the embedded additional user interface may include, for example, advertisements, promotion notifications, useful gaming information, user rewards information and any other content that may be of interest to the casino patron.
In one or more embodiments, the gaming machine 1100 also includes user card interface 1140, which is operative to accept user cards containing the patron's identification information, such as the patron's ID number. User interface 1140 may be configured to accept magnetic cards, smart (chip) cards, electronic keys and the like. It will be appreciated, however, that such user information may be stored in other forms or on other media for subsequent retrieval. For example, the user information can be stored on an RFID device, electronic key, or other portable memory device. Likewise, using biometrics or other techniques, user information may be retrieved from the game machine or from a remote storage device via a network. In an example embodiment, the system may recognize three different levels of user cards. For example, level one cards may identify frequent casino patrons, i.e., those who have a well-established history of playing at the given casino and/or whose wagering at the casino exceeds a specified threshold amount. Therefore, level one patrons will be entitled to the greatest degree of service, various promotions and rewards from the casino since they have met or exceeded a game threshold. The level two cards may identify patrons who frequent the casino, but whose spending at the casino is not as extensive as those of the level one card holders. Lastly, the level three cards may identify new casino patrons, i.e., those who do not yet have a consistent history of playing at the given casino. The degree of service, promotions and rewards offered to the level two and level three card holders likely will differ from that offered to the level one card holders, as will be described in a greater detail hereinbelow. The gaming system may be configured to recognize fewer or greater numbers of card levels, and that promotions and/or credits associated with each card level may differ.
In one or more embodiments, gaming machine 1100 includes one or more peripheral devices 1145. For example, peripheral devices 1145 may include a player identification device, such as a magnetic card reader that accepts a player-identification card issued by the casino. Peripheral devices 1145 may also include a credit receiving device, such as a coin acceptor, a bill acceptor, a ticket reader, and a card reader, which may be used for placing wagers. The bill acceptor and the ticket reader may be combined into a single unit. The card reader may, for example, accept magnetic cards, such as credit cards, debit cards, and smart (chip) cards coded, i.e., cards loaded with credits or that designate an account for use via the gaming machine 1100.
According to the methodology of various example embodiments, a patron may insert a player card to provide identification information to gaming machine 1100. A player-centric rewards process, such as disclosed above, may be implemented through a player-centric rewards program stored on permanent storage accessible by the game processor or other local processor, such as a processor connected to a Bally iView or similar unit, and activated by a signal from the card reader. The player-centric rewards program may be a program or programs that may implement the process described by
The information from the card reader may be processed through a subroutine to determine player eligibility for player-centric rewards. If the player is determined to be eligible, then the program may provide a display of a main bonus game panel on player console 101 which may be integrated as part of the display 1139. The program may accumulate player points based on play of the base game, such as may be displayed on display 1130, or receive the player point information from another processor, such as game processor 1110, a GTM processor, or an external processor such as a server processor. As the player reaches pre-determined thresholds, the bonus game may be selected by the player and the game process may proceed as described above with regards to
Upon determining a reward level that is to be offered to the patron, then an instruction from the player-centric award program may direct the processor to transmit a notification to the patron, such as by displaying an informational message on display 1130 or 1139 advising the patron that he has qualified for an award level and providing the patron with one or more options for responding to the notification, such as that the player may have accumulated sufficient points to play a bonus game or encouraging the player to play additionally in order to achieve the needed player point level or to increase the player's reward level. Thereafter, the player may view display 1139 and make selections as to a bonus game as previously described with respect to
In one or more example alternative embodiments, a player's player points, wager amounts per line, and denomination wagered may be stored in temporary storage, such as by example one or more registers of a game microprocessor, a player interface microprocessor, digital signal processor, or controller associated with a player interface such as a Bally iView, or a processor associated with a Bally GMU or GTM which may be communicatively connected to the game motherboard and the player interface. Alternatively, the temporary storage may comprise an onboard (motherboard or daughter board) conventional memory, such as random access memory (RAM), or, an off-board connected conventional memory, such as a conventional hard-drive, or, a connected printed circuit board with a conventional processor, controller, and/or memory. The temporary storage values may be utilized to determine thresholds achieved and/or rewards level of an eligible patron during a gaming session. The respective processor controlling the temporary storage location may accumulate player points based on the number of credits wagered in accordance with a player reward program, such as one which may include an instruction set to implement a type of player-centric award process as described above with respect to
In one or more alternative embodiments, a player's accumulated player points may be obtained from information stored or machine readably inscribed on or about patron's player card through the use of user card interface 1140 which may have a receptacle to receive player cards or may have a scanner enabling a proximity scan of the information on the patron's player card. The patron's player card may contain the information such as through the use of a memory strip. In such cases, user card interface may have a read-write capability to enable writing the ending state for the player points and/or reward levels at the time the patron concludes play on a given gaming session. Thus, a patron may play different gaming machines and play at different times while retaining the state of the patron's player points and rewards level and being able to continue to accumulate player points during each gaming session without losing the totals and levels reached from the prior session.
Alternatively, when the patron completes play at a given gaming machine, as by removing the player card from the gaming machine card reader, then the player points and/or rewards level may be reset to their zero or initial value. In other words, there is no retained state that is saved at the end of a gaming session for the purpose of bonus game eligibility. Also, the player points will be re-initialized after each instance where the patron reaches the threshold to play a bonus game and the player determines to play the bonus.
Referring to
For instance, in an example system such as is shown in
In one example embodiment, the patron's player records including current player points and reward level may be downloaded to gaming machine 1100 from rewards server 1250, a player tracking server (not shown), or some other networked computer and/or database. As the patron proceeds to play, the player points and/or rewards level may be incremented or decremented as discussed more fully above until the player points matches or exceeds the threshold required to play the selected bonus game, at which point, the patron may become eligible for a player-centric award as discussed more fully above. As also discussed above, the patron's information may be utilized to compare against possible player-centric rewards, such as a bonus game, to determine the patron's eligibility. In another embodiment, the player points and/or rewards level may be maintained and updated on a server, such that as a patron plays, information is sent to the server concerning each play and the player points and rewards level are incremented or decremented in accordance with a procedure such as is shown and discussed more fully above with reference to
In the case of a network-connected player database and/or server accessible by one or more gaming machines 1100 as through network interface 1125 over network 1206, an operator may identify and rate players, either through direct data input or conventional software designed to perform the identification and rating functions on a host computer or player tracking server based upon play over a period of time. Based upon the player rating, a procedure may be implemented as with a computer module executed by rewards server processing engine 1255 that associates ratings of players with operator determined tiered player levels and according to the tiered player levels establishes eligibility for player-centric rewards as discussed above. The eligibility information may by example be stored according to player tier levels or on an individual player basis, in a player tracking database which may be updated either in real-time or on a periodic basis through the player tracking server. When a player inserts a player card or otherwise identifies themself, a gaming machine may access and utilize the information stored on the networked system to determine the eligibility of a player for player-centric rewards. In the case where the player-centric rewards bonus program resides on the gaming machine, then it may begin execution upon determining that the player at the gaming machine is eligible and requests to play the game.
Alternatively, the player-centric rewards bonus program may reside on a server, such as rewards server 1250, remote from gaming machine 1100. In which case, gaming machine 1100 may simply provide the incrementing and comparison functions, and transmit a message to the server when the threshold is met for an award to be offered to a patron. For instance, when a player is identified at a gaming machine as eligible for player-centric rewards, then the player-centric rewards bonus program may begin executing such as through processing engine 1255. The instruction set may include sending a message to gaming machine 300 to set and increment a player point counter in accordance with play by the eligible player and to send a message to the server, for example, when the player points reach or exceed one or more thresholds associated with the bonus game.
In another alternative, the gaming machine may provide game play information on a real-time basis to the server which may perform the incrementing and comparison functions, as well as the rewards processing. Upon the server executing a bonus game and determining an award to be offered, the server may create and store a record which may be associated with the patron's player information and may also send a message to gaming machine 1100 to notify a patron of the award offer. In the case of an award, a patron may be required to make a collect request as by pressing a ‘collect’ button or key and/or by entering a personal identification number (PIN). Alternatively, in each case discussed above, an award may simply be automatically credited to gaming machine 1100 without any further action required by the patron. Conditions may or may not be included with an award or award offer, such as that the patron utilize or redeem the award within a period of time which may be determined by an operator.
Continuing to refer to
In one or more example embodiments, a game monitoring processor unit, such as a Bally game monitoring unit (GMU), may be implemented separate from microprocessor 1110 and the processor that may be included with user input devices 1135, such as Bally's iView, but may be connected to both for receipt of gaming information and player information, respectively. In these example implementations, the player points and/or rewards level may be maintained with the game monitoring processor unit and the wager information will be passed to it from or in accordance with an instruction from microprocessor 1110.
In each of the examples described above, the player points and/or rewards level may be incremented or decremented by a gaming and/or one or more related processors incorporating programming to effect steps, such as in accordance with the processes described by example with respect to
Continuing to refer to
Referring to
Routers 1205, such as a conventionally available Bally ACSC Game Net device, may be programmed to consolidate gaming data and other communications from respective bank 1203 of gaming machines 1100 into packets and to transmit the packets according to the routers programming to game net server 1207 and/or pre-determined portions of multiple backend systems 1209. Routers 1205 may receive a notification of each transaction at their respective banks 1203, modify the information prior to transmission to router server 1207, such as a conventionally available Bally ACSC Game Net server, and selected portions of multiple backend subsystems 1209 according to router 1205 programming. For example, when a patron inserts the patron's card in a card reader of gaming machine 1100, the information is read from the player card and transmitted to router 1205 which in turn sends the player information to selected portions of multiple backend subsystems 1209 and a query may be made whether the patron is eligible for a player-centric reward, such as a bonus game. Additionally, upon a patron playing sufficiently to match the bonus game's requisite player points, router 1205 connected to the respective player's gaming machine 1100 may be programmed to transmit a message to a rewards server, such as shown in
Multiple backend systems 1209, such as may be conventionally architected using Bally's ACSC SMS and CMS iSeries-based products, may be programmed to process player-centric slot process jobs 1211. The iSeries-based products implemented in the Bally architecture may include i5 server 1213, which are originally manufactured by IBM and programmed by Bally to perform networked gaming systems functions. Amongst the programming that may be implemented may be player-centric rewards programming to perform the steps described in the figures and description herein. To accomplish various networked gaming systems functions including player-centric rewards processing, multiple backend systems 1209 may include slot accounting system (SLT) 1215, slot marketing system (SMS) 1217, and casino management and accounting system (CMS) 41219. Each of the respective systems may be under the centralized control of a host computer the function of which may be performed by i5 server 1213. Additionally the respective functions of systems 1215, 1217, 1219 may be implemented through programming of separate servers or a single server such i5 server 1213. A workstation (not shown) may connect to i5 server 1213 and may include a conventional display, keyboard, and mouse enabling an operator (user) to run respective programs associated with systems 1215, 1217, 1219 and modify the operation of the respective systems through the selection of various options such as player-centric rewards criteria. For example, upon a patron inserting a player card into a gaming machine 1100 connected to networked gaming system 1201, a message may be sent to i5 server 1213 that contains patron information and initiates one or more slot process jobs 1211 according to the programming of i5 server 1213 to determine whether the patron is eligible to play a bonus game.
Programming of i5 series 1213 may be triggered upon receipt of the patron information that includes sending selected patron information and a query to slot marketing system 1217. In parallel, series 1213 may send patron and gaming machine 1100 identifying information and a transaction report to slot accounting system 1215. On determination of a patron's eligibility for a birthday reward, SMS 1217 may send a message to CMS 1219 to make a record of the transaction and a message may also be sent from multiple backend systems 1209 to gaming machine 1100 notifying the patron of the birthday reward. Similarly, slot process jobs 1211 may be initiated on i5 series 1213 upon a patron meeting the playing criteria for eligibility for one or more player-centric rewards, such as Bally Live Rewards.
One or more aspects are described in the following example discussion as may relate to the system and rewards shown in the figures:
What is Live Rewards?
Live Rewards lets you offer carded players exciting bonus games through your existing iVIEW-equipped slot machines. This remarkable advancement in technology creates a thrilling gaming experience designed specifically to increase wagering activity. Once a Player's Club card is inserted into the slot machine, each bet on the base game brings the player closer to earning bonus game play. Once the minimum game play requirements have been met, the bonus game either starts automatically or the player can press a button to start the game. Bonus game winnings can be awarded in cash (to be transferred to the base game through an electronic funds transfer) or in bonus points. Live Rewards bonus games require base game play; they cannot be played directly. Live Rewards uses high-resolution, animated graphics, quality sound, and a touch-screen display to provide players with bonus game content. This content is managed by the Live Rewards Server (LRS) through the Windows-based Live Rewards management application. There are currently two bonus games available through Live Rewards: Blue Spot Bingo and Payday Poker.
About the Player Interface
The Live Rewards user interface runs on the iVIEW display, allowing customers to play bonus games and transfer their cash winnings to the base game. Players can choose from two Live Rewards bonus games: Blue Spot Bingo and Payday Poker.
Play Point and Game Play Indicators
Live Rewards has two distinct counters that determine the player's bonus game experience: play points and game start threshold.
Play points are used to determine the pay table used for the bonus game—the more play points a player accrues, the higher the payout amount (equal to one cent for determining prizes on bonus game pay tables) of the corresponding pay table. A play point is defined as one cent of every dollar bet at the base game. This is a pre-set, non-configurable value that has no actual monetary value and cannot be redeemed. The rate at which a player accrues play points is determined by players club membership level and is configured through the Live Rewards Server. Players track play point accrual through the Reward Level indicator on the left-hand side of the screen. As play points are accrued and the reward level increments, the player sees poker chips stack up. When game play begins, the number of play points used for the game is determined by the number of play points accrued minus the number of play points in the highest qualifying Pay table. The game start threshold determines when a player has played enough base games to start a bonus game. For each base game played, the player earns a TC (Threshold Counter), which is depicted on the user interface as a light surrounding the selected game logo. A player earns a TC based on the number of games played the time spent playing, and the maximum bet for each game.
What Are Play Points?
Play Points are the unit currency used by the player to play a Live Rewards game. Play points are earned based on Base Game Wager times and the accrual rate set for each Player's Club level. Play Points have no redeemable value, but are considered to be worth $0.01 for the purpose of deriving the Live Rewards game Pay tables. You cannot adjust this value. Play points are restricted to the play of Live Rewards games and are not cashable. Play Points earned on the iVIEW are transferred to the player's session account on the LRS before any Live Rewards game begins and at player card removal. Play Points are decremented from the player's server account when a Live Rewards game is played.
The amount of Play Points decremented is determined by the amount of Play Point accumulated when the player has played a number of games equal to the Live Rewards Game Start Threshold. The number of Play Points determine, which Pay Table the player receives with the Pay Table that takes the maximum number of earned Play Points being automatically selected. Play Points are awarded only by play of base game and are not awarded by any other means.
The number of Play Points awarded is equal to the product of the following equation:
=[Base Game Wager (in dollars)×Accrual Rate (set by BLRS)]/[Value of Play Points (in dollars)]
Client Side processing of Play Points (PP) and Threshold counters (TC's):
1—On card-in the client may register the player's card number to the iVIEW and receive the values of the reserve account for display purposes.
2—As the player plays the base game PP and TC's may accrue on the client.
3—At Card-out, Recovery start-up, and before a Begin Game is sent to the LIVE REWARDS SERVER all PP and TC accrued on the iVIEW are transferred to the LIVE REWARDS SERVER.
4—When the iVIEW has determined the player has accrued enough TC and PP for a game (combined total of reserve account and remaining PP's and TC's on iVIEW) the iVIEW allows the player the option to start a game. If the player elects to start a game:
5—Bonus Points (BP's) are immediately transferred to CMS from LIVE REWARDS SERVER.
6—Cash winnings in the reserve account are shown to the player and accessible after Pin-in for AFT transfer from LIVE REWARDS SERVER to the base game.
7—On recovery any PP's, TC's, BP's and cash are transferred to LIVE REWARDS SERVER.
8—On recovery, If a Begin Game was sent and an End game was not completed the End game is sent with a recovery status and the LIVE REWARDS SERVER rolls back the PP's and TC's used for the incomplete game are rolled back into the player's account and any reserve account for this card#/iVIEW ID is also rolled back into the player's account.
9—If the player is playing slowly and a Begin Game, End Game, or card out has not occurred in (Heartbeat time length—1 minute) the iVIEW sends a heartbeat to the LIVE REWARDS SERVER to keep the player's reserve account reserved.
Referring generally to
view information on the currently installed Live Rewards program, iVIEW and GMU.
view iVIEW settings as defined under Global Settings on the Live Rewards Server.
view individual game play, withdrawal and hand pay records of transactions that occurred at the iVIEW.
clear the iVIEW device's Non-Volatile Random Access Memory (NV-RAM).
remove the iVIEW from service (“un-register”).
The chart below refers to fields shown in
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring to
Referring generally to
activate, control and registers iVIEW devices.
store player information related to Live Rewards.
set up the rules for accessing Live Rewards.
assign different reward criteria to different player types.
control the types of winnings available to the player (cash or bonus points).
manage bonus game Pay tables.
generate reports related to Live Rewards activity.
Getting Assistance
Click Contact Info link at the bottom of any screen. The Contact Info screen may provide contact information as well as office locations worldwide for service related assistance, such as from the manufacturer.
Referring to
Activating and De-Activating iVIEW Devices
Each iVIEW may automatically register with the Live Rewards application when it boots for the first time and sends a registration message to the LRS for activation. Once the iVIEW is activated, it downloads the global settings from the LRS and updates its global settings accordingly. It is then ready to play Live Rewards games. The registration information includes base game data, identification code of Asset, iVIEW, casino and network identification code of the iVIEW device (GMU Id). The LRS requires successful registration of iVIEW prior to any game being played on the specific iVIEW. As a security measure, by default, all games may be deactivated for a specific iVIEW at initial registration and games may be enabled in the LRS for that iVIEW.
In one or more embodiments, iView devices may be separately authorized and un-authorized to play Live Rewards Games. This may be done after registering the iVIEW devices to the slot machines. Plus, the user through the Operator Control Console can also activate and de-activate all iVIEW devices in the casino floor.
The following steps outline a process that may be implemented through conventional coding on the operator control console to activate/de-activate iVIEW devices:
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Activate iVIEW. System displays the list of all iVIEW devices and its details. Following is the list of fields and their description for the Activate iVIEW's For Live Reward Games screen:
STEP 2. Select/clear the Active checkbox of the required iVIEW devices which has to be activated/de-activated. or, Optionally, to search and then select, the required iVIEW devices, do the following:
A. Type any/both:
iVIEW Id in Search By iVIEW ID field.
Asset number in Asset# field.
C. Select/clear the Active checkbox of the required iVIEW devices.
STEP 3. Click Update to update the iVIEW devices according to the selection. System updates and confirms the same by displaying the message as shown below.
STEP 4. Click Activate All to activate all iVIEW devices in the casino floor. System confirms the same by displaying the message as “All iVIEW's Activated Successfully”.
STEP 5. Click De-activate All to de-activate all iVIEW devices. System confirms the same by displaying the message as “All iVIEW's De-activated Successfully”.
Referring to
Assigning Games to the Player Type
The Player's Club can designate up to three player types, which usually correspond to the amount the player wages in the casino (for example, Silver, Gold and Platinum). Once the Pay table sets are ready, you can assign them to the requisite Live Rewards game and to the player type.
To View Details of Currently Assigned Games
Purpose. To view details of all currently assigned games, Pay Table Sets and winnings for the particular player type.
Procedure: Follow these steps to view the currently assigned games and details of the mapped Pay Table Sets.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Assign Games to Player.
STEP 2. By default, system selects lowest level player type. However, select required Player Type from Select Player Type drop-down list. System displays currently assigned games details, if any, as shown below.
STEP 3. Select required Pay Table Set link. System displays details of the selected Pay Table Set and its winnings as shown below.
STEP 4. Click Close to close this Pay Table Set view.
To Delete a Game
Purpose: To remove and un-assign a game from the player type.
Procedure: Follow these steps to remove the game.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Assign Games to Player.
STEP 2. By default, system selects lowest level player type. However, you can select required Player Type from Select Player Type drop-down list. System displays currently assigned games details, if any.
STEP 3. Click Remove Game link to move out the selected Live Reward game that is currently assigned to any player type. System displays Remove a Game section.
STEP 4. Type Reason for Removing Game (Mandatory).
STEP 5. Click Remove Game from Remove a Game section. System un-assigns and removes the game along with its game settings. It confirms the same by displaying the message as shown below. The game is then available in the LRS, so that you can use it for other player types, if needed.
STEP 6. Optionally, click Close to close Remove a Game section.
Adding Games
Procedure. Follow these steps to add a Live Reward game to the player type.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Assign Games to Player.
STEP 2. By default, system selects lowest level player type. However, select required Player Type from Select Player Type drop-down list. System displays currently assigned games details, if any.
STEP 3. Click Add New Game link. System displays Adding a New Game section as shown below.
STEP 4. Select required Game Name from drop-down list.
STEP 5. Select required Pay Table Set from drop-down list. You can see the same notes in Pay Table Set Notes field, that was entered while creating the selected Pay Table Set. This cannot be altered. Optionally, click View link to view the selected Pay Table's structure and its details.
STEP 6. Type Reason for Adding Game (May be mandatory).
STEP 7. Click Add Game. System assigns the selected player type to the selected Live Reward game and confirms the same by displaying a confirmation message.
STEP 8. Optionally, click Close to close the Adding a New Game section.
Referring generally, to
For example: Two players have used the same card for playing Live Rewards games. Therefore, only one account is maintained in the LRS for that player card. For this reason, the LRS creates a separate session for each of these players. All game play details and winnings go to their respective sessions and once the card is removed, all balances are updated in the main account.
In one or more embodiments, at any given point of time, only one Pay table set is mapped to the Live Rewards games in accordance to the player type. There can be any number of player types in the casino that is maintained in their CMS. Live Rewards game features like global settings, start rules, and Pay Table Sets are delineated based on these player types.
Inside the Player Management section of the Live rewards server administration pages is the following feature:
Viewing Active Player Sessions
Purpose: To view the active session details of players (status of the session may be ‘Open’). This happens due to any flaw in the iVIEW devices or the slot machines breaking the communication with Live Reward Server. Plus, you can do the following:
View players main account and players session balances.
Cancel pending game play.
Cancel pending hand pay.
Suspend the session.
Close the session.
Procedure: Follow these steps to view active player session details.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all player sessions whose status is ‘open’. Following is the list of fields, column headers and their description for the Active Player Sessions screen.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
Cancel Pending Game Play
If any discrepancy occurs in the iVIEW device while a player is playing Live Rewards game, that is, before the game ends, the player can contact a casino employee to cancel the game play. On canceling, the player gets back the play points into the main account. There can be only one pending game for any iVIEW device and a session.
Purpose: To cancel the pending game play and restore play points spent on playing that game.
Procedure: Follow these steps to cancel the pending game play.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all the player sessions whose status is ‘open’.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
STEP 3. Select required session by clicking Choose link. System displays the selected session's details in Session Details display section. If the selected session has any pending game play, system displays corresponding transaction number in Pending Game play field, else system displays ‘0’ (zero).
Cancel Pending Hand Pay
The canceling of the hand pay may be helpful for the following reasons:
If the iVIEW device is not functioning, when the casino staff collects the IRS form from the player and commits the tax amount.
If the LRS finds some other player card in the iVIEW device other than the players who triggered the hand pay. On informing the appropriate reasons by the player, the casino employee cancels the hand pay and commits the amount collected. There can be only one pending hand pay for any iVIEW device and a session.
Purpose. To cancel a pending hand pay and.
Procedure. Follow these steps to cancel the pending hand pay.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all the player sessions whose status is ‘open’.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
STEP 3. Select required session by clicking Choose link. System displays the selected session's details in Session Details display section. If the selected session has any pending hand pay, system displays corresponding transaction number in Pending hand pay field, else system displays ‘0’ (zero).
Handling Pending Withdrawal
If there occurs any discrepancy in the iVIEW devices during transferring the winnings from the iVIEW devices, or if the transaction fails or locked due to some reasons, player can contact casino employee for assistance. The LRS indicates the identification and amount of transaction in Pending Withdrawal# and Transaction Amount fields respectively. The casino employee enters the amount that got transferred in Commit field.
Purpose: To commit the transaction amount which is pending and deposit the balance amount to the player's account.
Procedure: Follow these steps to commit transaction amount.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all the player sessions whose status is ‘open’.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
STEP 3. Select required session by clicking Choose link. System displays the selected session's details in Session Details display section.
STEP 4. Type transferred amount in Commit_Amount field. The employee finds out the amount transferred by using the slot machine's internal records. NOTE: If the selected session has any pending transaction, system displays corresponding transaction identifier, else system displays ‘0’ (zero).
Suspend Player Session
The Live Rewards management application provides a Session job monitor that runs all time to monitor the functioning of all iVIEW devices across the casino floor. If there are any devices that are not communicating with the LRS, it further detects for any open sessions and suspends those sessions. This session job monitor is an internal service which runs all time and checks for fault in the iVIEW devices every fifteen minutes.
Purpose: To suspend the player session manually, whose status is ‘open’, if any discrepancy or flaw arises in the iVIEW devices. System credits the winnings of the player to their main account.
Procedure: Follow these steps to suspend the active player session.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all the player sessions whose status is ‘open’.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
STEP 3. Select required session by clicking Choose link. System displays Session Details section. NOTE: If the player card gets struck in the iVIEW device and if the player does not report to the cage, the session job monitor detects this fault and suspends the corresponding player session that is opened. Then the session balances go to the player main account. Player gets the balances on inserting the card into another device.
Close Active Player Session
When the player finds that there is discrepancy in the functioning of iVIEW device, that is, when the iVIEW crashes, the player can collect the cash winnings from cage. The casino employee inspects the transaction and session corresponding to the player card number and, manually closes the corresponding suspended transaction and sessions, end the game. Then the winnings are debited to the player's main account.
Purpose: To close the suspended player sessions.
Procedure: Follow these steps to close the player session.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Active Player Sessions. System displays list of all the player sessions whose status is ‘open’.
STEP 2. Optionally, do the following
A. Type Player Card Number in Search By Player Card# field to view the session details of a particular player.
B. Click Find or press Enter. System retrieves the details of the specified player card number alone.
STEP 3. Select required session by clicking Choose link. System displays Session Details section.
STEP 4. Click Close Session. System suspends the session and you see the confirmation message as ‘Session Closed’. NOTE: Any withdrawals, open games, and hand pays may be cleared before closing a session.
Referring to
Forbidding Players
If the player is violating or abusing any casino policies, promotions or privileges according to the agreement laid between the casino and the Player, then a database may be created to list banned players from playing Live Rewards games. Any user with player management permissions can ban the player. If a player inserts a player card then the Live Rewards server is checked for a banned player flag being set. If so then the player is blocked from playing Live Rewards games entirely.
Procedure: Follow these steps to ban the player.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Banned Players. System displays the list of all banned players.
STEP 2. Click Add New Player link. System displays a section.
STEP 3. Type Player Card Number (May be mandatory).
STEP 4. Click Find. System displays Player Name and Player Type in the respective fields. This allows the user to verify that the correct player is being banned.
STEP 5. Type reason for banning the player in Reason for adding in Banned List field (May be mandatory).
STEP 6. Click Save. System saves the record after validating the specified Player Card Number and displays the confirmation message as shown below. If the specified Player Card Number is not found in the LRS application which is connected to the casino's CMS/CMP application, then the system displays an error message as shown below.
STEP 7. Optionally, click Close to close the Add New Player section.
Querying a Banned Player
Procedure: Follow these steps to find a player and its details in the banned player list.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Banned Players. System displays the list of all banned players.
STEP 2. Type Player Card Number in Search By Player Card# (This may be a mandatory input).
STEP 3. Click Find. System displays the details of the banned player as shown below.
Permitting the Prohibited Players
Purpose: To allow the banned players to play the Live Rewards games. Any user (casino staff) logged in to the application can do this task.
Procedure. Follow these steps to remove the player from banned list.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Banned Players.
STEP 2. Type Player Card Number in Search By Player Card# (This may be a mandatory input).
STEP 3. Click Find. System displays the details of the banned player in grids.
STEP 4. Click Remove Player link. System displays the selected Player Card# in a section.
STEP 5. Type reason for removing the player from the list of banned players in Reason for deleting from Banned List field (This may be a mandatory input).
STEP 6. Click Remove Player. System removes the player from the banned list and displays the confirmation message as shown below.
STEP 7. Optionally, click Close to close the Remove Player section.
Referring to
Clear PIN Lockout
Purpose: If the player enters an incorrect PIN multiple times and exceeds the limit set in the global settings, the player's account is locked for a time period. With the “Clear PIN Lockout” screen, you can unlock the player's account by allowing them to try again.
Procedure: Follow these steps to unlock the player's account.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Clear PIN Lockout.
STEP 2. Type player card number in Enter Player Card# field (May be mandatory).
STEP 3. Click Find. System displays Player Name and Player Type in the respective fields If the specified Player's account is locked, only then the Clear PIN Lock is enabled. Plus, system displays an notification message as “Player Not Locked”.
STEP 4. Click Clear PIN Lock. System unlocks the specified player's account and displays a confirmation message.
Referring to
Copying Pay Table Sets
Purpose: To copy the existing Pay table set as a template, so you can alter and assign it according to your current requirements.
Procedure: Follow these steps to copy Pay table set.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Copy Pay Table Sets. The system displays all the existing Pay table sets. (Following is the list of fields and their description for the Copy Pay Table Sets screen.)
STEP 2. Click Choose to select a Pay table set. The system displays Pay Table Set Name, Player Type and Notes in the New Pay Table Set section.
STEP 3. Type the new Pay table Set Name [Mandatory]. This should be unique. The maximum length is 30 characters (including spaces and special characters).
STEP 4. Select your required Player Type from the drop-down list.
Referring to
Debiting/Crediting Player Account
Purpose. If the casino wants to give promotions to their players, they can credit the winnings (cash or bonus), play points and threshold counter to the player account. Plus, you can also use this application to manage the players account in case of any discrepancy in the iVIEW devices.
Procedure: Follow these steps to debit/credit the player account.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Debit/Credit Player Account.
STEP 2. Type Player Card Number in Enter Player Card# (May be mandatory).
STEP 3. Click Find or press Enter. System displays Player Name, Player Type and the player bucket details along with Jurisdictional balance in the respective fields.
STEP 4. By default, the system selects the Cash Prize Type. However, select required Prize Type from the drop-down list.
STEP 5. Type Prize Value (Mandatory). This may be a numeric value and there is no need to input any currency sign.
STEP 6. By default, system selects transaction type as ‘Debit’. However, select required Transaction Type option. NOTE: The system displays an error message as “Player Notfound in Live Rewards Server” if the specified player card number is not found in the LRS, which in turn checks with casino management system.
A casino may decide to give a player free Live Rewards games without any wagering whatsoever. At registration or other time that the casino sees fit they may credit enough Play Points and Threshold counter points into the player account to enable these free bonus games at the iVIEW or other game play device.
Referring to
Global Settings
Live Rewards game functions based on the global settings. The global settings affect all iVIEW devices on a casino floor.
To View Default Global Settings
Procedure: Follow these steps to view the's default global Live Rewards settings.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Global Settings. For regulatory purposes, two Administrators, typically managers having administrative rights, are required to log on to access Games Management submenu and its options.
Set Up Global Settings
Purpose: To view current global settings information and revise global options, use the Global Settings screen. Two Administrator (Admin) users may be logged in to change the global settings.
With this screen you can:
View global settings of the Live Rewards.
Set re-sync time interval, so that iVIEW connects to the LRS after every re-sync interval specified and updates the global settings.
Set speakers volume on iVIEW for attracting players to Live Rewards.
Set speakers volume on iVIEW for game related announcements.
Set invalid PIN attempts, for the number of times a player can enter an incorrect PIN (within the time limit) before the system locks the player's account.
Set time to unlock the Player's PIN giving them a chance to try again.
Set the Jurisdiction limits for the winning amount. A player whose winnings exceeds this value requires a hand payout.
Procedure: Follow these steps to set the global settings.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Global Settings.
STEP 2. Type required re-sync interval (in minutes) in iVIEW Re-Sync Interval field, so that iVIEW connects to the LRS after every re-sync interval specified and downloads these global settings to it (may be mandatory). The default time is 15 minutes. However, this can be set between 0 to 999 minutes (approximately 16 hours 39 minutes).
STEP 3. Type required percentage of volume of the speakers on the analog potentiometers on the iVIEW audio mixer/amplifier board in Volume for Live Rewards Game field for the different types of Live Rewards game (may be mandatory). The minimum percentage is zero and maximum percentage is 100.
STEP 4. Type required percentage of volume of the speakers on the iVIEW in Volume for Live Rewards Attract mode field to attract the players towards Live Rewards game (may be mandatory).
For example, when there are no players on the slot machines, to attract them to the Live Rewards game, some game movie with sounds is played on iVIEW device. The minimum percentage is zero and maximum percentage is 100.
STEP 5. Select Auto-play by clicking the required radio buttons (ON/OFF). If you set Auto-play to ON, iVIEW starts a Live Rewards game automatically for the player once the player accrues the required play points. If the player interacts with the iVIEW player interface in any way, autoplay is deactivated for the remainder of the player session.
STEP 6. Type maximum number of attempts the player can try entering the PIN number in Invalid PIN Attempts before Lockout field before the system locks the player's account (may be mandatory). This may be a numeric value between 0 to 9999. The system prompts for the player's PIN number before transferring cash winnings to the slot machine.
STEP 7. Type time to clear the locked player account in Time to Clear PIN Lockout field (may be mandatory). This is a numeric value between 0 to 999 minutes (approximately 16 hours 39 minutes).
STEP 8. Type Jurisdiction Limit (in dollars). The jurisdiction limit may be set between 0 to 9999 dollars. This is for submitting tax to the government from the players whose combined value of applicable awards for any single game win is over this specified limit for any Live Rewards games.
STEP 9. Type reason for changing the settings in Reason for Settings Change field (may be mandatory). This can be a alphanumeric value of 50 characters including special characters. NOTE: If you specify zero in Time to Clear PIN Lockout field, then the locked account can only be cleared manually. NOTE: The minimum value is ‘Zero’ and the default value is ‘$1200’. These global settings are affected only when the iVIEW next connects to the server after the elapse of current re-sync interval and the iVIEW device goes to Attract mode state. After the elapse, system does the following:
Updates the Last Modification Date as current date and time.
Updates the Modified by as logged in User ID.
iVIEW downloads these global settings from LRS after every re-sync interval specified and updates it accordingly. NOTE: Player accounts are maintained in the LRS. If the player wins an award that exceeds the Jurisdictional Limit the Base Game does not tilt. The player has the option to collect the award at their leisure. When a Player opts to collect a Jackpot, player is instructed to press the service button and await a casino employee.
To View Current Global Settings
Procedure: Follow these steps to view the current global Live Rewards settings.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Global Settings.
STEP 2. Click Show Current. System displays the current global settings, which is in function for all iVIEWs across the casino floor as shown below. These settings are in effect for all iVIEWs on the casino floor.
Referring to
Referring to
Set Up the Rules for Accessing Live Rewards
Live Rewards is a Marketing tool. Only if you play the base games you can get the Live Rewards game. This is basically for promotion to increase the revenue for the base games. The more you bet, more the chances for getting the Live Rewards game.
Purpose: To set up the conditions for accessing/playing the Live Rewards game on iVIEW device. These conditions are set for each player type. This allows the casino to determine how often a player plays a Live rewards game and how fast the player earns Play Points. Two Administrator (Admin) users may be logged in to set the rules for accessing Live Rewards game.
Procedure: Follow these steps to set up the rules.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Live Rewards Start Rules.
STEP 2. Select Player Type from Select Player Type drop-down list.
STEP 3. Type accrual rate (in percentage, Mandatory) of base game wagers in Play Point Accrual Rate. This can be within 0.01% to 10.00%. Accrual Rate is the percentage of base game played to be accumulated as play points. For example, if you bet 100 dollars in slot game and the accrual rate is set as 0.25%, then, Play Points=$100×0.0025/$0.01=25. You accrue 25 play points.
STEP 4. Type Live Rewards Game Start Threshold (Mandatory). This may be a numeric value greater than zero. System Game start threshold is a counter to access a Live Rewards. This allows to set the length of time between Live Reward games.
For example, if you have accrued 25 threshold counters by playing base game and the threshold is set to 75, then you may have to accrue 50 more threshold counters to access Live Rewards. The threshold counter for the player increases based on the rules defined in the Rule Table (see below). These rules determine how the player earns Threshold Counters. The table below explains these Rules:
STEP 5. For the rules 1 to 4 in the Rule Table, do the following
A. Type required number of occurrences for the corresponding rule in # of Occurrences column. This should be a numeric value and the minimum is zero. This may be a numeric value greater than or equal to zero. Setting a value to zero means that this rule may not be in effect.
B. Type required number of threshold counters that gets added to player account in Increments Start Threshold counter by field. This should be a numeric value and the minimum is zero. This may be a numeric value greater than or equal to zero.
For example: If base game, “Normal Play” and “Max Bet” both have the # of Occurrences set to 1 and they both have the increments counter by value set to 1, then:
If the player places a Normal bet they may receive 1 threshold counter.
If they made a Max bet they would receive 2 total counters, 1 for the normal bet and 1 for the max bet.
STEP 6. For regulatory purposes, type Reason for Settings Change (May be mandatory).
STEP 7. Click Update Settings. System updates the settings and confirms the same by displaying the message as shown below. These start rules settings are affected only when the iVIEW connects to the server after the elapse of current re-sync interval. After the elapse, system does the following:
Updates the Last Modification Date as current date and time.
Updates the Modified by as logged in User ID.
iVIEW downloads these start rules from the LRS after every re-sync interval specified and updates it accordingly.
Pay tables in the Live Rewards Management Application
Pay tables determine what a player wins for a given outcome of a game. In the Live Rewards, each game is assigned its own Pay table set for each Player's Club level. The Pay table set has many different individual Pay tables within it, which allows the player to spend more play points for a single game for the opportunity to win a greater prize. Pay tables are represented as “Reward Levels” on the Live Rewards game screens.
Each Pay table has several pay levels that define the winning combination of the game. The more the money you bet on base game, more the play points you accrue and richer the Pay table you get. You can have as many Pay table sets as you want in the Live Rewards Server. Provides default Pay table sets for each type of Live Rewards. Later, a Pay table set can be duplicated and altered to meet the requirements. However, the default Pay table cannot be altered. A Pay table set can used by a Live Rewards game, it can be altered.
The Pay table is an XML document containing reward information based on three factors:
Game Name
Pay table Entry
Game Score
All game Pay tables can be adjusted to suit your requirements. Each game Pay table set is independent of the other. Players playing in dollar machine and penny machine gets the Live Rewards at same time but the player at dollar slot machine gets richer Pay table than the player at penny slot machine. Provides default Pay tables for each type of Live Rewards games. These are imported into the LRS (live rewards server) during installation along with the game settings. It is up to the game designer to decide the winning combinations for the game, to decide different pay levels. So, there can be multiple pay levels and hence the pay lines for a Pay table. Thus, in one or more embodiments, you can change the game by setting up the payout for a game. A user can duplicate and alter these Pay tables for different payouts of the game, but cannot delete or change the defaults.
A Pay table set is a collection of Pay tables. You cannot alter or delete those Pay table sets that have been used for Live Rewards games.
The initial Live Rewards games have 100% Pay tables, as these are directly linked to game play. Statistically and over time, Live Rewards winnings equal the sum of the Play Points wagered on the Live Rewards games (assuming no Play Point expiration and removal from player accounts.)
Two Administrator (Admin) users may be logged on to access the following Pay Tables Menu Options:
Copy Pay Table Sets
Modify Pay Table Sets
Manage Pay Table Sets
Import Pay Table Sets
Generally, the pay levels or winning probabilities for any Pay table may not be changed by a casino operator as there may be regulatory or other concerns. If a casino operator wants to have such changes made then the manufacturer of the system, such a Bally Technologies should be contacted.
Referring to
Referring to
Re-Assigning Pay Table Sets
Purpose: To assign the Live Reward game to a new Pay table set, depending on the player type. This overrides the currently assigned Pay table set. In other words, there can be only one Pay table set active for one Live Rewards game for a given player.
Procedure: Follow these steps to re-allot a Pay table set for the game and the player type.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Manage Pay Table Sets.
STEP 2. Select required Player Type from drop-down list.
STEP 3. Select required Game from drop-down list. System displays currently assigned Pay table set for the game and the player type in Current Pay Table Set field.
STEP 4. Select a new Pay table set from Select New Pay Table Set drop-down list. The system displays the comments entered in the New Pay Table Set Notes field when the Pay table set was imported/copied/modified.
STEP 5. Type your comments for re-allotting in Reason for Activating field. In one or more embodiments, any Pay table set that has been assigned to a particular game and player type cannot be re-assigned to another game or some other player type. Click View to view the details of currently assigned Pay table set. This link is adjacent to Current Pay Table Set field. The system displays only those Pay table sets which can be used for re-assigning in Select New Pay Table Set field.
Deleting Pay Table Sets
Purpose: To delete a Pay table set. In other words, to delete all Pay tables that belong to a set. However, for auditing purposes, you cannot delete the used and provided Pay table sets.
Purpose: Follow these steps to delete a Pay table set.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Modify Pay Table Sets.
STEP 2. Select required Player Type from drop-down list.
STEP 3. Select required Game from drop-down list. System displays currently assigned Pay table set for the game and the player type in Current Pay Table Set field.
STEP 4. Select a Pay table set from Select New Pay Table Set drop-down list.
STEP 5. Click Delete. System deletes the selected Pay table set and displays a confirmation message, Pay Table Set Deleted Successfully. Click View to view the details of currently assigned Pay table set. This link is adjacent to Current Pay Table Set field. In one or more embodiments, those Pay tables which have been used for any Live Rewards games cannot be deleted.
Referring to
Modifying Pay Table Sets
Purpose: To change the details of replicated Pay table set according to your current requirements. Plus, you can change, calculate and view the new payout percentage on the basis of cash amount and bonus points of each pay level of the Pay table.
Procedure: Follow these steps to change the values of Pay table set and to calculate payout percentage.
STEP 1. From the Live Rewards Management menu, go to Pay Tables submenu and select Modify Pay Table Sets. Following is the list of fields and their description for the Modify Pay Table Sets screen. In one or more embodiments, those Pay table sets which have not yet been activated for a Live Reward game may be modified by a casino operator.
STEP 2. Select required Game from drop-down list. System displays the mapped player type in Player Type field.
STEP 3. Select required Pay table set from Select Pay Table Set drop-down list.
System displays following details of the selected game and Pay table set:
Comments entered in Pay Table Set Notes field while the Pay table set was copied/imported/modified.
List of all Pay tables of the selected Pay table set under Pay Tables in the Pay Table Set section.
Game Settings: The predefined set of rules or mechanics established for a Live Reward game by the game designers. These settings are loaded at the time of LRS installation.
Payout Percentage. This is different for each Pay table. This tells how much the game is paying back to you.
By default, system displays subsequent details of the first Pay table—
Threshold value
Different Pay levels
Win probability
Cash
Bonus Points, and
Total
If you have selected a Pay table set that has been used for any Live Reward game, the system displays the warning message: You can't modify this Pay Table Set. This Pay Table Set already used for the Live Reward Games. Click View Game Settings link, if you want to view the game settings of the selected game. System displays the same in a separate window. The buttons Update, Delete, Calculate and Create New Pay Table may be enabled only if you can modify the values of the Pay table set.
STEP 4. Click the required Pay table link from the Pay.Tables in the Pay Table Set section. Pay tables are numbered and arranged in ascending order relating to threshold of a Pay table. On clicking, the system displays the play point value, winning probability, cash, bonus points and total corresponding to the list of all Pay Levels of the selected Pay table.
STEP 5. Optionally, you can change the Play Point value according to your requirements, which effects the current Payout percentage. This may be greater than zero.
STEP 6. Type following for the corresponding pay level, if required in PAY OUT section of the screen:
Amount to be given as cash winnings, if the player attains a particular pay level in Cash column. By default, system takes cash as ‘zero’.
Bonus points to be given as bonus points winnings, if the player attains a particular pay level in Bonus Points column. By default, system takes bonus points as ‘zero’.
STEP 7. Click Calculate to view and have an idea of the updated payout percentage and total winnings based on the current values you have entered for the selected Pay table. Total is the addition of Cash and Bonus Points for each pay level. The number in brackets is the number of play points needed to earn the Pay table.
Referring to
Purpose: To create a Pay table within an existing Pay table set.
Procedure: Follow these steps to create a Pay table.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Modify Pay Table Sets.
STEP 2. Select required Game from drop-down list. System displays the mapped player type in Player Type field.
STEP 3. Select a Pay table set from the Select Pay Table Set drop-down list. System displays corresponding details of the selected game and Pay table set.
STEP 4. Click Create New Pay Table. System displays Creating New Pay Table section.
STEP 5. Select required Pay table from the Select Existing Pay Table drop-down list. System displays the Threshold value of the selected Pay table.
STEP 6. Type Pay Table Name for the new Pay table to be created (May be mandatory, may be unique).
STEP 7. Type Multiplier value (Mandatory). Thus, a newly created Pay table has a play point value equal to selected Pay table's play point cost, multiplied by the value you have entered. This may be a numeric value greater than or equal to zero. The newly created Pay table automatically multiplies all awards from the template Pay table by the multiple value. These awards can then be manually altered to suit your needs.
STEP 8. Click Create. System creates a Pay table and displays a confirmation message, New Pay Table Created Successfully. In one or more embodiments, a Pay table set that has been utilized for Live Reward games may not be modified.
Deleting a Pay Table from its Set
Purpose: To remove a Pay table from its Pay table set.
Procedure: Follow these steps to delete a Pay table.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Modify Pay Table Sets.
STEP 2. Select required Game from drop-down list. System displays the mapped player type in Player Type field.
STEP 3. Select required Pay table Set from Select Pay Table Set drop-down list. System displays corresponding details of the selected game and Pay table set.
STEP 4. Click the required Pay Table link from the Pay.Tables in the Pay Table Set section. System displays the play point value, winning probability, cash amount, bonus points and total dollar value of the rewards, corresponding to the list of all Pay Levels of the selected Pay table.
STEP 5. Click Delete. System removes the selected Pay table from its set and displays a confirmation message as shown below. In one or more embodiments, Pay tables from those Pay table sets that are not yet used for Live Rewards games may be deleted. You can notice the deletion of Pay Table9 from the pay table set.
Exporting Pay Table Sets
Purpose: To export a Pay table set into XML format. This can be used by game designers as a reference for defining the game settings and structure while creating new Pay table sets.
Procedure: Follow these steps to export a Pay table set.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Modify Pay Table Sets.
STEP 2. Select required Player Type from drop-down list.
STEP 3. Select required Game from drop-down list. System displays currently assigned Pay table set for the game and the player type in Current Pay Table Set field.
STEP 4. Select new Pay table set from Select New Pay Table Set drop-down list. System displays the comments entered in New Pay Table Set Notes field when the Pay table set was imported/copied/modified. STEP 5. Click Export. System displays File Download dialog box.
A. Click Open to view the structure of selected Pay table set in XML format. System displays the same in a separate window.
B. Click Save to save the selected Pay table set in XML format. System opens Save As dialog box. Save the file in required location.
C. Click Cancel to cancel the export task. Click View link to view the details of currently assigned Pay table set. This link is adjacent to Current Pay Table Set field.
Importing Pay Table Set
Purpose. To import a Pay Table Set into Live Rewards server application. This may be in XML format. This adds the Pay Table set to the database which is available for copying, modifying, and assigning it to the Live Reward game.
Procedure: Follow these steps to import a Pay Table Set.
STEP 1. From the Live Rewards Management menu, go to Play Tables submenu and select Import Pay Table Sets.
STEP 2. Type path where you have kept the Pay Table Set (in XML format) to be imported in Select Pay Table Set (XML file) field. or, Click Browse to locate the required file name.
STEP 3. Click Load. System displays the contents of the file in a text field that appears shaded (in grey color) as shown below.
STEP 4. Click Import. The system imports the Pay table set into the LRS and displays the confirmation message, Pay Table Sets Imported Successfully. If you have specified a Pay table set that was already imported, the system displays an error message that the given game settings already exist.
Referring to
Viewing Player Sessions
Purpose: To view historical player session details for a particular player card number. Plus, you can view the following player associated bucket details:
1. Player Buckets
Details regarding total winnings classified broadly as balances on the following:
Cash
Bonus points
Play points, and
Threshold counter.
In a casino, one player card is used by multiple players, so there can be many sessions for a single player card.
2. Session Deposits
Session-wise deposit details of the players. In other words, it displays all the transactions which are credited to the player card account.
Procedure: Follow these steps to view player session details.
STEP 1. From the Live Rewards Management menu, go to Player Management submenu and select Player Session Details.
STEP 2. By default, the system selects date and time as per the settings in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Type Player Card Number (May be mandatory).
STEP 4. Click Show or press Enter. System retrieves the details of the specified player card number.
STEP 5. Click Select under the View Details column to view player-associated transaction details for a particular session. By default, System displays the session deposits of the specified player.
STEP 6. Click the following links
A. Session Withdrawals to view session-wise withdrawals of the specified player card Number.
B. Session Games to view the details on games played during each session for the specified player card number.
Following is the list of fields, column headers and their description for the Player Session Activity screen:
Referring to
Referring to
Each withdrawal transaction to the player account for an actively playing player is shown in the display area for a selected session. For example: if you spend your accrued play points, it gets debited from your player card account or if your cash winnings are transferred from the iVIEW to the slot machine, it gets debited from your Live Rewards account and credited to your main player account on the casino management system or onto the slot machine itself.
The following are the fields available on the above-referenced screen (panel):
Referring to
All game transactions for a specific player and selected session are shown on the above-referenced screen. Available field and features are listed in the below chart:
Referring to
Live Rewards games are comprised of four types of payoffs/prizes. The below table depicts the features of these four types:
In one or more embodiments, winnings may be stored in the player's Live Rewards account. In one or more embodiments, cash winnings may be paid at the gaming machine, either directly from the game or at the player's request. On card insertion, the total value of Play Points, uncollected Bonus Points and cash including jackpots that require hand pay, and Live Rewards Game Start Threshold counters in the player's main account are transferred into a player session account on the LRS.
On player card removal, the player's session account is closed and any Play Points, Threshold Counters, Cash, and Bonus Points are added back into the player's main account. These are usable the next time the player inserts the card.
Multiple session accounts may be opened at any given time. Each session is reserved for itself whatever Play Points etc. that are not currently reserved by another open session.
Winnings from a Live Rewards game are immediately transferred to the player's session account at the end of the game.
Players may enter their Player's Club card PIN (Personal Identification Number) to collect cash winnings.
Player cash winnings are transferred to the slot machine using an electronic funds transfer or through a hand pay. All electronic funds transactions from the Live Rewards game to the base game are logged in the slot management system and on the LRS.
Bonus points won by a player are transferred to the player's account on the casino management system.
All the bonus point transactions are logged by the casino management system and LRS.
To View Prize Conversion Chart
Purpose: To view a chart on various type of prizes to be dispersed to players based on the features of the prizes (See “Features of Prize Types” on page 10). Two Administrator (Admin) users may be logged in to view the prize conversion chart.
Procedure: Follow these steps to view the prize conversion chart.
STEP 1. From the Live Rewards Management menu, go to Games Management submenu and select Prizes—Conversions.
STEP 2. System displays the chart on prize conversion as shown below.
Reports
Referring generally to
Gameplay Details Report
Purpose: To generate report on game-wise transaction details. You can filter the report based on time frame, player card number, identification code of Asset and iVIEW devices, and game type.
This report lists identification code of Game play history, iVIEW device and slot machine, game name, network address of the device, player card number, date and time, of the begin and end transaction, number of play points and threshold counter played out, winnings on cash and bonus points.
Field Description
This section lists the different filters and their descriptions for the Gameplay Details report.
Report Column Description
This section lists the column headers and their description for the Gameplay Details report.
Procedure: Follow these steps to generate Gameplay Details report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Gameplay Details.
STEP 2. By default, system selects date and time as per settings in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Optionally, you can
A. Type any/all of the following:
iVIEW Id
PLR Card#
Asset#
Select Game from the drop-down list.
STEP 4. Once you have made all your selections, click Show to view the transaction report.
STEP 5. Select Export Format from the drop-down list to save the generated report into your desired output.
STEP 6. Next, click Save/Open. System prompts with you as “Do you want to open or save this file?”.
A. Click Open to view the report through your selected medium.
B. Click Save. Specify required location to save the output in your selected medium.
C. Click Cancel to this task.
Referring to
Report Configurations
Purpose. To customize the parameters for generating reports. By default, the report gets generated every 24 hours.
Procedure. Follow these steps to set up default values for the reports.
STEP 1. Type name of the casino in Casino Name field (May be mandatory). The maximum length is 20 characters (including spaces and special characters).
STEP 2. Type street address of the casino in Casino Address1 field (May be mandatory). The maximum length is 50 characters (including spaces and special characters).
STEP 3. Type state and country of the casino in Casino Address2 field. The maximum length is 50 characters (including spaces and special characters).
STEP 4. Type contact details of the casino in Casino Address3 field. The maximum length is 50 characters (including spaces and special characters).
STEP 5. Select hour, minutes, seconds in Reports Default Time field. This is for setting up the time period while generating reports. The report generates for 24 hours. For example: If Time is set as 14:00:00, then the report may be generated from 14:00:00 (previous date) to 14:00:00 (current date).
STEP 6. Click Save Settings. System saves the settings and confirms the same by displaying the message as shown below.
Referring to
All iVIEW events and Live Rewards server events are logged on one of the network servers and may be recalled for display on the Notification Messages panel. This feature is used to help casino personnel view error or other events for maintenance and customer service reasons.
Notification Messages Report
Purpose: To generate a report that displays the errors/debug observations posted by the iVIEW devices to the Live Rewards management application. This report also displays the internal logs written by the LRS. For example, tilt messages on the iVIEW.
Field Description
This section lists the different filters and their descriptions for the Notification Messages report.
Report Column Description
This section lists the column headers and their description for the Notification Messages report.
Procedure: Follow these steps to generate Notification Messages report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Notification Messages.
STEP 2. By default, system selects date and time as per the defaults set in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Select iVIEW Notifications or Live Rewards Server Notifications radio button.
STEP 4. Click Show to view the report based on your selection.
STEP 5. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 6. Next, click Save/Open. System prompts: Do you want to open or save this file?
A. Click Open to view the report through your selected medium.
B. Click Save. Specify the required location to save the output in your selected medium.
C. Click Cancel to this task.
Referring generally to
Settings Change History Report
Purpose: To generate report that lists the history of changes made to the following components:
Global Settings
Live Rewards Start Rules
Games
Pay Table Sets
Banned Players
User Profile Changes, and
Users Logon Session details.
This report displays the date and time when these changes happened, primary and secondary users' IDs who are responsible for these changes and comments/reasons for the changes. This report can be used for auditing purpose.
Field Description
This section lists the different filters and their descriptions for the Settings Change
History report.
Procedure. Follow these steps to generate Settings Change History report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Settings Change History.
STEP 2. By default, system selects date and time as per the defaults set in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Select any one of the following radio button
Global Settings
Live Rewards Start Rules
Games
Pay Table Sets
Banned Players
User Changes
Users Session
STEP 4. Click Show to view the report based on your selection.
STEP 5. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 6. Next, click Save/Open. System prompts with you as Do you want to open or save this file?.
A. Click Open to view the report through your selected medium.
B. Click Save. Specify the required location to save the output in your selected medium.
C. Click Cancel to this task.
Referring to
Patron Summary/Details Report
Purpose. To generate a summary of player card number-wise transaction report. In addition, you can also generate detailed player-wise transaction report. You can filter the report based on time frame and Player Card number. The summary report in accordance with player card number lists Player card number, player name, total number of the games played, total number of games won, total number of play points accumulated and spent, total number of threshold counter accumulated and spent, total number of bonus points gained and deposited to player's account, and total amount won and got credited to the respective player's main account. The detailed report lists player card number, player name, date and time of the transaction, details about source of the Live Reward game, reward type and transaction details.
Field Description
This section lists the different filters and their descriptions for the Patron Summary/Details report.
Report Column Description
This section lists the column headers and their description for the Patron Summary/Details report.
Procedure: Follow these steps to generate Patron Account Activity Summary/Details report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Patron Summary/Details.
STEP 2. By default, system selects date and time as per settings in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Select Summary radio button to list summary of transactions in accordance to the player cards, or, Select Details radio button to list player-wise transactions.
STEP 4. Optionally, type PLR Card# to list transactions for a particular player card number.
STEP 5. Click Show to view the report based on your selection.
STEP 6. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 7. Next, click Save/Open. System prompts with you as “Do you want to open or save this file?”.
A. Click Open to view the report through your selected medium.
B. Click Save. Specify required location to save the output in your selected medium.
C. Click Cancel to this task.
The charts below shows the fields and descriptions available on this Rewards Server Patron Summary/Details report:
Referring to
Device specific reports (independent of player) may be recalled from the network database and displayed on this panel. Each of the fields displayed in the iView Summary may be described as:
iVIEW Summary Report
Purpose: To generate report on summary of transactions for a particular iVIEW. You can filter the report based on time frame, identification code of iVIEW and/or slot machine.
The report lists identification code of iVIEW, Casino and Slot machine, network address of the iVIEW device, total number of the games played, total number of games won, total number of play points accumulated and spent, total amount won (in dollars), total number of bonus points gained and total amount transferred successfully to the respective player's account.
Field Description
This section lists the various filters and their descriptions for the iVIEW Summary report.
Report Column Description
This section lists the column headers and their description for the iVIEW Summary report.
Procedure: Follow these steps to generate iVIEW Summary report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select iVIEW Summary.
STEP 2. By default, system selects date and time as per settings in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Optionally, you can
A. Type iVIEW ID to view summary of a particular iVIEW device.
B. Type Asset# to view summary of the iVIEW device on a particular slot machine.
STEP 4. Click Show to view the report based on your selection.
STEP 5. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 6. Next, click Save/Open. System prompts: Do you want to open or save this file?
A. Click Open to view the report through your selected medium.
B. Click Save to save the generated report in your selected medium. System opens Save As dialog box. Specify required location.
C. Click Cancel to this task.
Referring to
Liability Report
Purpose: The Liability report displays the outstanding cash and play points, un-transferred bonus points and threshold counter values for a particular day, for the entire casino. It can also be generated as a patron liability report.
Field Description
This section lists the different filters and their descriptions for the Liability report.
Procedure: Follow these steps to generate Liability report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Liability Summary.
STEP 2. By default, system selects date as system date and time as per settings in Report Configuration screen. However, you can select required date (in On field) and time period (in Time fields).
STEP 3. Select Total Liability or Patron-wise Liability option. By default, system selects Total Liability option.
STEP 4. Click Show to view the report. System deploys the total outstanding cash and play points, un-transferred bonus points and fresh threshold counter values for the selected day.
STEP 5. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 6. Next, click Save/Open. System prompts with you as “Do you want to open or save this file?”
A. Click Open to view the report through your selected medium.
B. Click Save. Specify the required location to save the output in your selected medium.
C. Click Cancel to this task.
Referring to
Patron Transaction Details
Purpose. To generate a transaction report for a particular player card number. You can filter the report based on time frame and prize type. The report in accordance with player card number lists player card number, transaction identifier, date and time of the transaction, details about source of the Live Reward game, reward type and transaction details.
Field Description
This section lists the different filters and their descriptions for the Patron Transaction Details report.
Procedure: Follow these steps to generate Patron Transaction Details report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Patron Transaction Details.
STEP 2. By default, system selects date and time as per settings in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Type Player Card# to list transactions for a particular player card number (May be a mandatory step).
STEP 4. Optionally, select Prize Type from the drop-down list.
STEP 5. Click Show to view the report based on your selection.
STEP 6. Select Export Format from the drop-down list to save the generated results into your desired output.
STEP 7. Next, click Save/Open. System prompts with: Do you want to open or save this file?
A. Click Open to view the report through your selected medium.
B. Click Save. Specify required location to save the output in your selected medium.
C. Click Cancel to this task.
Referring to
Referring to
The transaction ID, data/time, which player card, source of transaction, source ID, prize type, transaction type (debit/credit), transaction value, jurisdictional event, and status may be shown in this panel.
Transaction Details Report
Purpose: To generate report for all types of transactions initiated by the iVIEW devices. You can filter the report based on time frame, source of transaction, Player Card Number, reward type, transaction type and source Id. This report lists the transactions with respect to all opened and closed sessions, begin and end game, play point and Threshold counter deposits, and player cash winning transactions initiated by an iVIEW device to the LRS.
Field Description
This section lists the different filters and their descriptions for the Transaction Details report.
Procedure: Follow these steps to generate Transaction Details report.
STEP 1. From the Live Rewards Management menu, go to Reports submenu and select Transaction Details.
STEP 2. By default, system selects date and time as per the defaults set in Report Configuration screen. However, you can select required date (in Dates Between fields) and time period (in Time fields).
STEP 3. Optionally, you can
A. Select any/all of the following from the respective drop-down list:
Source
Prize Type
Transaction Type in Tran. Type field
B. Type Player Card number in Player Card # field.
C. Type Source Id, if you want to view the report of particular Source.
STEP 4. Once you have made all your selections, click Show to view the transaction report.
STEP 5. Select Export Format from the drop-down list to save the generated report into your desired output.
STEP 6. Next, click Save/Open. System prompts with you as “Do you want to open or save this file?”.
A. Click Open to view the report through your selected medium.
B. Click Save to save the output in your selected medium. System opens Save As dialog box. Save the file in required location.
C. Click Cancel to this task.
Referring to
Managing Users
User Authorization options help you to set up access rights for Live Rewards management application users. Upon granting access, each user type, ID and password is verified before the application is made available to them. The user type defines the tasks available to the user.
User Types and Privileges
There are two types of users: Regular and Administrator. The privileges of these user types are:
Regular
A regular user can view reports. Depending on how this user type is configured, the Regular user can ban players from playing Live Rewards, maintain player session details and debit/credit transactions from player account.
Administrator
An administrator is granted the same privileges as a regular user, plus the ability to create and maintain the following:
User Profiles
Global Settings
Start Rules for Live Rewards
Pay Table Sets
The administrator user can also debit or credit a player account, activate and register iVIEW devices, set up the defaults for generating report. For regulatory purposes, two Administrator users are often required to access User Authorization.
Regular user can access Reports submenu from the Live Rewards Management menu. Regular user can also access Player Management submenu from the Live Rewards Management menu, provided the player management role is enabled for that user.
For regulatory purposes, two Administrators are often required to access Games Management and User Authorization from the Live Rewards Management menu. This control is incorporated in the login procedure as shown with the login panel figure.
Creating a New User Account
Purpose: To create a new user account. Plus, the user can set the administrator and player management rights for the new account. Two Administrator (Admin) users may be logged in to create a new user account.
Procedure: Follow these steps to create a new user account.
STEP 1. From the Live Rewards Management menu, go to User Authorization submenu and select Create New User.
STEP 2. Type User Name (Mandatory). The maximum length is twenty characters (including spaces and special characters).
STEP 3. Type User Id (Mandatory). The maximum length is eight characters and may contain five alphanumeric characters. No special characters are allowed except under score ().
STEP 4. Type Password (May be mandatory). For example, the maximum length may be twenty characters and may contain at least six characters including spaces and special characters. Biometric identification may be used as an alternative or in addition to passwords.
STEP 5. Type password again in Re-enter Password field to confirm the password (May be mandatory).
STEP 6. Select Is Administrator check box to give admin rights to the new user.
STEP 7. Select Player Management check box to give rights to ban players from playing Live Rewards, maintain player session details and debit/credit transaction from the player account.
Password input may be case sensitive. When you type passwords, you may only see •••••(bullets). System displays an error message “Mismatch Passwords”, if there is a mismatch in the passwords entered by you in Password and Re-enter Password fields.
If Player Management check box is selected, user can access the following screens under Player Management submenu from the Live Rewards Management menu:
STEP 8. Click Create User. System verifies the User Id for duplication. If it is not duplicated, system creates the new user and confirms the same by displaying the message as shown below.
Referring to
At module 5712, the first session is played, with the original player account information. At module 5714, the player plays an EGM and wins, with accumulated winnings shown at module 5716. Meanwhile, at module 5718, the second session occurs, with winnings for the second session shown at module 5720. Additionally, as shown, the player cashes out at module 5722, and the session is updated at module 5724. At module 5726, the second session terminates with the player pulling the card, and data is rolled to the master account at module 5728. Likewise, at module 5730, the first session terminates and data is rolled to the master account at module 5732.
Referring to
Referring to
Referring to
In one embodiment, the following equipment is specified.
iView Equipment
In one embodiment, iVIEW is an LCD touch-screen display that replaces the 2-line, 2×20 display and keypad that are currently separate devices on the standard Enhanced Player Interface (EPI). iVIEW can upgrade any current EPI device, and supports all existing GMU functionality.
Live Rewards Server
The LRS communicates with iVIEW through Web Services over http/http(s).
Hardware
P/N: BS-90-0031
1 ea. external HP ProLiant DL 140G2 Rack 1U 1X Xeon 2.8/1M
1 ea. USB Floppy Disk Drive
2 ea. HP 36 GB 15K Ultra320 NHP Hard Drive
DVD Option Kit DL145
ML110 SCSI RAID CTR WW (Adaptec 2120S).
Software
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows SQL Server 2000 with Service Pack 3
Microsoft Internet Information Server 6.0 (IIS)
Microsoft .NET Framework 2.0
Crystal Reports—Redistribution Package
iSeries Access for Windows (Service Pack 6082 and higher)
Gamenet.exe.1050 (Live Rewards are supported only with the Windows Gamenet)
iVIEW.bin.960
SMS_NT.HEX.10800
Gns.exe.2010 (Live Rewards are supported only with the Windows Gamenet Server).
Referring to
Referring to the illustration in
Referring to
The base game played 6280 provides play points to a total unused play points 6280. If the total unused play points are not enough to achieve a payment at module 6275, a determination of the percentage for starting the next game is made at module 6265. If the determination at module 6275 is that enough unused play points are present, then a determination of the percentage for starting the next game is made at module 6260. At module 6250, the threshold counter divided by the system game start threshold from module 6240 and the percentages from modules 6260 and/or 6265 are evaluated, and the percentage necessary for completion is displayed at module 6270.
Below is the software logic routine used by the iVIEW to calculate the ability for the player to play a bonus game and how close they are to playing so each game can tease the player into playing more on their primary game because the player sees progress to earning a bonus game. In the video poker game this shows 3 of the 5 cards are dealt to the player if the player is three-fifths the way to earning the bonus game.
There is a software function running in the iVIEW called BalanceUpdateData( ) or BUD that determines whether or not a player has earned enough playpoints and StartThresholdCounter points to start a Bonus game on iVIEW. This software can also run at the server in alternate embodiments. It also returns the percentage toward the next reward level the player is so that it may be shown in the console or game. The key variable set is the NextGamePercent variable that is used to determine the progress of the lights around the game button in the console browser or how close the player is to earning their bonus game inside a game. If the variable is 50 then 50% of the playfield in Poker would be shown (for example 50% of the cards would be visible). Meaning the player is 50% the way to their earning the Poker game.
These start threshold rules are configured in the Live Rewards Game Start rules configuration screen on the Live Rewards Server (refer to
The play points accrued determine the reward level of the game that will be played if the player chooses to play at this time. The reward level determines the games pay table. The more Play Points the player has the greater the reward level and better the pay table is for the player. A heavy wagerer will likely have a larger reward level and get better live rewards pay tables. A light wagerer will have smaller reward level bonus games but they will still be able to play if they met the start threshold conditions of BUD.
Referring to
Referring specifically to
If the rewards feature is turned on, at module 6305, a patron inserts a card into a game machine. At module 6315, the game machine receives information on the player rewards account, including information from module 6310 on criteria involved in playing the game. Data for the player may be maintained at module 6320, for example. At module 6325, the NT stores the updated patron data. At module 6335, the patron determines (and provides to the system) whether to continue using the rewards system or not. If not, and the player pulls the card, then at module 6340, data from the session is sent to the NT and at module 6345, the session terminates. Note that in the example illustrated, module 6330 indicates the player played and earned 4 points.
If the player keeps playing with the rewards system by playing a system game, then at module 6350, the player selects the system game (e.g. poker, bingo, etc.) If the player pulls their card at this point, the session information is transmitted at module 6380 and the session terminates at module 6382. If the player continues to play the system game, then at module 6385 the points for the game are deducted, and at module 6390 the result is transmitted to the rewards system. Additionally, the result is displayed graphically for the user at module 6395 and the process terminates at module 6397.
Various processes, as illustrated in
If the tracking system is active, at module 6460, the points request goes through the tracking system and at module 6465 the system sends the points to the machine. Additionally, at module 6470, the system is checked for a player balance at database 6480. The balance is returned to the system at module 6490, and this point balance will be the point balance provided at module 6465.
With points earned, process 6500 of
In general, the results of playing a game are illustrated in process 6600 of
If withdrawal occurs, the process 6700 of
In one embodiment, this system provides the ability for patrons to earn System Game Play Points by playing the base game. Once the patron has earned enough System Game Play Points they may be able to play a System Game on iVIEW. The specifics of this system are discussed in the following paragraphs. The patron can select whichever System Game they wish (Poker, Bingo, etc.). Once the System Game is selected, the patron may Spend their System Game Play Points to play the System Game. The system is configurable for (Cash to points) and (points for System Game play). This System Game is just like playing the base game, only on iVIEW.
After a System Game is played, if the result of the System Game is loss, then the NT may send up a 229 transaction with Result field 0. After a System Game is played, if the result of the System Game is less than the Hand pay limit, one of two things can happen. If the System Game Win Deposit is set to I (iSERIES), the system game result transaction with the amount won may be sent to the iSERIES. The iSERIES may then create a System Game Award record. The patron can then draw against the System Game Award record until the full amount is collected. Please note that multiple System Game Award records can be maintained per patron and the accumulative amount available to be collected may be sent down with each patron request. The applied amounts are deducted from the System Game Award records in the order of creation. The casino has the flexibly to make the winnings either cashable or non-cashable depending on Regulatory approval. A new withdraw transaction 225 may be generated when a System Game transfer occurs (the EI and PC meter may increment when the system set to transfer cashable credit), and (the PI meter may increment when the system set to transfer non-cashable credit). In the event that the transfer fails, a new System Game transfer void transaction 226 may occur and the money may be applied back to the patron's account. If the patron does not wish to download their winnings to the base game, they can select to have their winnings carried on their account. The casino can set how long the winnings are kept in the patrons account.
If the System Game Win Deposit is set to E(ePROMO), the system game result transaction with the points won may be sent to the Gamenet Server. The Gamenet Server may add the points to the player's account. The patron can utilize the existing ePROMO feature in the system to withdraw money at the slot.
If the result of the System Game is greater than the Hand pay limit, then the NT may send up a 229 transaction with the Money Result field 1 (Hand pay), the Hand pay amount may be displayed on the System Game for 1 minute, then the system may return for more play. The system can be set up to automatically transfer the winnings to the base game at the time of win. If the transfer is successful a 229 transaction is generated with Money Result field 2 (Game), if the transfer is unsuccessful a 229 transaction is generated with Money Result field 0 (iSERIES).
The system can be set up to always display the System Game to the patron and autoplay the System Game when the required System Game Play Points are earned. With this configuration, the patron may see his progress to playing the System Game as he is playing the base game. For example, if poker is the System Game, and it take 10 points to play the System Game. The patron may see the back of 2½ cards when they he earned 5 System Game Play Points. Once they earn another 5 points, the System Game may start automatically.
By example, System Game may be supported with the Windows Gamenet Browser and Server (hereby incorporated by reference).
iSERIES:
The iSERIES may now have to reconcile the games cashless meter. For example, if a patron withdraws $5.00 from their account onto the machine both the NT's and Game's EI meter steps for $5.00. If the result of a System Game transfer is $5.00 to the game, the NT's and Game's EI meter may both step for $5.00. The current reports that are used for ePROMO/eFUND/eBONUS may have to offset the System Game Transfer.
The iSERIES may have a System Game menu that the following options may be configured and sent to the NT in a new 232 transaction:
These transactions may be sent down in the event of a change, and every echo test. The iSERIES may be able to force the 232 transaction down to the floor On Demand.
The iSERIES may send the following information to the Gamenet Server in the 200 glo transaction subcode “s”:
This transaction may be sent down in the event of a change, and every echo test.
The iSERIES may have a configuration screen that may allow the operator control the following settings per System Game:
Once the configuration is complete, the iSERIES may convert the data into a SysGameConfig.xml file and then download the file to every gamenet. NOTE: The iSERIES may have the capability of sending down a 165 transaction subcode 8 to the Gamenet to send the SysGameConfig.xml immediately via non-interlaced/interlaced
The iSERIES may have a liability report that may provide the total amount of System Game Winning's to the Total amount paid via Withdraw/Hand pay.
The iSERIES may have a liability report that may provide the total number of Points for each patron and a total summary.
The iSERIES may integrate all System Game data to the following: Slot Analysis, GDW, Group Analysis, Drop Breakdown, DOR, Applicable E-drop reports.
The iSERIES may have a screen that may show the operator the following:
The iSERIES may turn off System Game when the operator threshold has been met. This threshold can be set by (day, week, ect.) If a threshold value is set by the user, the counters may started from that point. Once the threshold value is reached, an override option may be implemented allowing the operator to budget additional system game money. For example, if the threshold is $10,000.00 for one day, and the threshold is reached in 20 hours, the operator could set an override for an additional $5,000.00 dollars totaling $15,000.00 in 24 hours. The threshold can be set for automation or operator interaction. When set for operator interaction, once the threshold is reached, system game is shut down. When the System Game is shut down, the patrons may not be able to earn additional System Game Play Points, and/or play system games. The user may have to turn back on, the counter may be reset at that point.
The iSERIES may now enable a new bit in the 143 transaction that System Game is enabled for that asset. The iSERIES may be able to send the players points earned and residual to the Gamenet Server on a Re-build process in the event of a crash. The iSERIES may send down the following information to the NT in the 151 transaction:
Gamenet Server:
The GAMENET SERVER may send down the following new information to the NT in the 107 transaction:
The following transactions may be updated to include System Game Play Point Balance and Residual:
Transaction 003—PPS ACCOUNT STATUS INQUIRY
Transaction 053—CONFIRM OF AS/400 DEPST/WITHDR
Transaction 096—PPS BALANCE TRANSACTION
Transaction 198—PATRON THRESHOLD REACHED
NT to iVIEW:
Carded Players
When the System Game Flag is set for either (0—Card In, or 2—Both) and the Auto Play flag is set to 0—patron select:
If the System Game button is pressed on iVIEW:
a) The iVIEW may send the button press to the NT.
b) The NT may instruct the iVIEW of all System Game parameters.
The following information is passed to the iVIEW when the patron presses the button:
If the result is a win amount that does not exceed Hand Pay Limit and the System Game Win Deposit is set to G. The Winning may automatically be transferred to the base game at the time of win. If the transfer is successful a 229 transaction is generated with Money Result field 2 (Game), if the transfer is unsuccessful a 229 transaction is generated with Money Result field 0 (iSERIES)
At this point the patron can continue to play the base game and earn more System Game Play Points, continue to play System Game if he/she still has System Game Play Points to Spend, or pull out his/her card.
When the System Game Flag is set for either (0—Card In, or 2—Both) and the Auto Play flag is set to 1—Auto Play:
At card in, the NT may instruct the iVIEW of all default System Game parameters. The following information is passed to the iVIEW:
As the patron plays the base game, the NT may calculate and update the iVIEW of current System Game Play Points earned. The System Game may display the percentage of System Game Play Points earned. For example, if poker is the System Game, and it take 10 points to play the System Game. The patron may see the back of 2½ cards when they he earned 5 System Game Play Points. Once they earn another 5 points, the System Game may start automatically.
Whenever the patron either removes their card or abandon card occurs, the 228 transaction may contain the following additional fields:
b) The process from this point is the same as Patron Select above.
NT to iVIEW:
Non-Carded Players
When the System Game Flag is set (1—No Card In, 2—Both), Auto Play may only work in this mode.
As soon as the handle meter steps, the NT may instruct the iVIEW of all default System Game parameters. The following information is passed to the iVIEW when the patron presses the button:
As the patron plays the base game, the NT may calculate and update the iVIEW of current System Game Play Points earned. The System Game may display the percentage of System Game Play Points earned. For example, if poker is the System Game, and it take 10 points to play the System Game. The patron may see the back of 2½ cards when they he earned 5 System Game Play Points. Once they earn another 5 points, the System Game may start automatically. If the player does not play the Base Game for the length of time the iSERIES has set, the System Game may be terminated immediately. The system game may not be interrupted by idle messages sent from iSERIES.
New iVIEW Files:
Two sets of files that get downloaded with the normal download procedure.
a) System Game SWF's may use SWF IVIEW ShowNumber's 300-321.
b) SysGameConfig.xml may be assigned IVIEW Show Number 119.
c) Pay table.xml
Pay table.xml may be handle and signed by. It may be downloaded via SMS Download Utility and may only be downloaded to the Gamenet as long as the MD5 file is validated.
iVIEW details:
Example System Game Play Result
Type of System Game—30 bytes ASCII
Result—1 byte binary
System Game Play Points Spent—4 bytes binary
Win Amount (cents)—8 bytes binary
Money Result—1 byte binary
0=iSERIES
4=ePROMO
Reason Code—1 byte binary
System Game Cashable Flag—1 byte binary
Random # Seed 1-2 bytes binary
Random # Seed 2-2 bytes binary
Random # Seed 3-2 bytes binary
Random # Seed 4-2 bytes binary
Pay Line—1 byte binary
System Game ID—36 digit GUID (Glo Unique ID)—36 bytes ASCII
Coin In—2 bytes
Coin Out—2 bytes
Hand pay—2 bytes
Handle Pulls—2 bytes
Coin Drop—2 bytes
Lucky Star—2 bytes
Coin Paid—2 bytes
Hand Paid—2 bytes
$1 Bills—2 bytes
$5 Bills—2 bytes
$10 Bills—2 bytes
$20 Bills—2 bytes
$50 Bills—2 bytes
$100 Bills—2 bytes
Promo In—2 bytes
Val Drop Door—2 bytes
Val Drop Box—2 bytes
EFT In—2 bytes
EFT Out—2 bytes
Promo Cash—2 bytes
Redeem Count MSB—2 bytes
Print Count MSB—2 bytes
Spare1—2 bytes
Spare2—2 bytes
Sequence Number—2 bytes
Patron Account—9 bytes (ASCII)
Corp Id—1 byte (ASCII)
Prop Id—1 byte (ASCII)
Card Type—2 bytes (ASCII)
Suffix—2 byte (ASCII)
System Game Cash Redidual—4 bytes binary
System Game Play Points Earned—4 bytes binary
Points Won—8 bytes binary
Example SMS Transactions from NT to Gamenet:
No Confirm with MPU
Reset during applying credits
Example SMS Transactions from System to NT:
Send iVIEW Files immediate
Referring to
Bally Technologies encrypted number of assets generation is illustrated with panel 6800:
Bally Technologies support personal, verifies that the customer requesting the encrypted number of assets has the right to use the Bally-Live-Rewards feature, if the customer has the right to use the feature, they verify the number assets (slot machines) the customer has the right to use the Bally-Live-Rewards feature on. These verifications should be retrieved from the customers Project Manager or their Sales representative.
To generate the encrypted number of assets values:
Access the program AVPR#ASSET and select the Bally-Live-Rewards feature:
Enter the customers Corporate ID:
Enter the customers Property ID:
Enter the customer's iSERIES serial number:
Enter the date (MM/DD/YY) that this control value is to expire; 99/99/99 indicates expiration date of Dec. 31, 2069 (highest date system can support).
Enter the number of assets that this customer is allowed to utilize the Bally-Live-Rewards on; 99999999 indicates unlimited number of assets.
Press F13 to generate the encrypted value.
This encrypted value should now be sent to the customer (e-mail), so that the customer can apply this encrypted value to their iSERIES.
Referring to
Bally-Live-Rewards Asset Controls are illustrated at panel 6900: Bally-Live-Rewards feature requires License Key SMS-015 to be active, and the encrypted number of valid assets must be set. Follow normal license key installation procedures to apply the SMS-015 license key. Once the required license key is activated, the user must set the encrypted number of valid assets, before activating the Bally-Live-Rewards feature. This procedure is as follows:
The customer receives the encrypted number of valid assets for the Bally-Live-Rewards feature.
To apply the encrypted value: From the Main ACSC Menu, select option 50-SMS System Control Menu.
From the first Bally-Live-Rewards activation screen select the mode to Maintain Asset Controls, and press the F7 key.
Bally-Live-Rewards Asset Controls:
Bally-Live-Rewards feature requires License Key SMS-015 to be active, and the encrypted number of valid assets must be set. Follow normal license key installation procedures to apply the SMS-015 license key. Once the required license key is activated, the user must set the encrypted number of valid assets, before activating the Bally-Live-Rewards feature. This procedure is as follows:
The customer receives the encrypted number of valid assets for the Bally-Live-Rewards feature.
To apply the encrypted value:
On the Apply encrypted number of assets screen enter the encrypted value that you received from Bally Support department.
The database schema 7700 represents one embodiment of a database schema suitable for implementation of a database for tracking rewards data, accounting data, player activity, game activity, and many other features. Other embodiments of such a database and other configurations or schema may be used in other embodiments of gaming systems.
Various processes may be implemented in the embodiments described herein. The following processes provide further details of operation of one embodiment of a gaming system and components in the system.
With the GMU registration completed, the console registers an iView ID with an SGS server at module 7840 and retrieves settings at module 7840. Note that the process can be started at this point when the system causes the machine to enter this process at module 7842. At module 7850, it is determined whether the iView registration succeeded. If not, at module 7852 the tilt games message is displayed, indicating the games are unavailable. At module 7854, a determination is made as to whether the player played the base game. If so, the process shifts to the legacy attract mode via module 7860. If the base game was not played, it is determined whether a player tracking card was inserted at module 7856. If so, the process shifts to the player tracking card inserted process via module 7858. If not, it is determined whether an employee card was inserted at module 7844. If so, the process shifts to the employee card inserted override process at module 7846, and the process attempts iView registration again at module 7840 otherwise.
With a successful iView registration, the console calls Get_Server_Time at module 7848 and determines at module 7862 if there is an open session available. If not, the process shifts to the legacy attract mode via module 7860. If so, it is determined whether there are any non-Zero PP or TC buckets (do players have points or other saved data on the game). If so, at module 7868, the saved data is deposited (e.g. points or winnings) at the server at module 7868. At module 7870, it is determined whether any open withdrawals still exist. If so, AFT status is checked (whether the status is known) at module 7872. If not, the game requires a fix by an attendant (e.g. to determine status) and the games unavailable message is displayed at module 7874 with the process terminating at module 7890. If the AFT status of any withdrawal(s) is known, at module 7876 the withdrawal(s) are terminated, either with a Commit or a Rollback as appropriate.
If there are no open withdrawals, at module 7878 it is determined whether there are any open Handpays, and if so, at module 7880, the Handpay is ended with a message to the server indicating that the Handpay was not paid. The process then moves to a determination as to whether any open games are present at module 7882. If so, at module 7884, the game is ended, either with a score or with no score if the game was incomplete. At module 7886, the machine sends a message indicating a recovery was accomplished, and the process then moves to the legacy attract mode via module 7860.
Another process implemented in some embodiments of the system is the attract mode process.
If no player card is inserted, then at module 7920, the machine determines if it needs to save uncarded play points. If so, then at module 7970, the process determines whether the player is playing a base game. If so, the console adds the play points and TC to an internal counter. The process then moves to module 7930, and a determination is made as to whether the machine needs to get settings. If so, it gets settings at module 7940. The process then returns to module 7910.
Another process is used in some embodiments when the player card is inserted.
If so, it is determined whether the player is at the Handpay screen at module 8020. If so, then at module 8040, the process determines if the same card is associated with the Handpay (or has a different card been inserted). If so, the console stays at the Handpay screen at module 8050, and shifts to the jurisdictional handpay process via module 8055. If a different card is involved, then at module 8060, the handpay process is rolled back and at module 8070 the session for the previous card is closed.
The process then moves to module 8030, and a new session is created. The console also sends the game data to the server at module 8080. The process then shifts to the legacy player process via module 8015.
Another process used in some embodiments is the legacy attraction process or legacy player pages.
If the player card has not been removed, the process returns to the determination of module 8115 (whether a legacy button was pressed). If the player did press a “Play Game” or similar button as determined at module 8125, the process moves to module 8130 and the games unavailable screen is shown. At module 8135, the game continues its attempts to register with iView or the rewards system and returns to the determination of module 8115.
If iView or the rewards system is registered and active at module 8120, the process determines at module 8155 whether the player session is open. If not, the console attempts to open the player session at module 8160. If the player session is still not open at module 8165, the process moves to the determination at module 8125. If the player session is open at either modules 8155 or 8165, then the process determines at module 8170 whether the current player is banned. If so, then at module 8172, the process determines whether the player has attempted to play the game (e.g. pressing a “Play Game” button). If so, a screen is displayed at module 8174 indicating the player cannot play and should see customer service (e.g. stating the player card is inactive). The process then returns to module 8115.
If the player is not banned, then at module 8176 it is determined whether the player has attempted to start the game. If so, the process transitions to the system game console main screen process via module 8178. If the player has not started the game, then it is determined whether the player has navigated on iView at module 8180. If not, at module 8185, the threshold for the next game on iView is checked. If the threshold is exceeded, then a time counter of 30 seconds is checked to see if the time has elapsed at module 8190. If so (the time has elapsed), the process transitions to the system game console main screen process via module 8178. If the time has not elapsed (at module 8190), if the threshold has not been met (at module 8185) or if the player has not navigated iView (at module 8180), then a determination is made at module 8195 as to whether the player has removed their card. If yes, the process transitions to the player card removed process via module 8145. If no, the process returns to the determination at module 8115.
The system game console main screen provides the process which operates games on the machines within the system.
If the player tracking card is present, then at module 8224 it is determined whether the player account button has been pressed. If so, the process transitions to the legacy pages process at module 8226 to allow access to account information. If not, it is determined at module 8228 whether more than 1 game is available to the player. If so, then at module 8230, it is determined whether the player has pressed the next game button or a similar indicator. If so, at module 8235, the next game is displayed (in a loop of games) and the process returns to module 8216. If not (no next game button pressed), then at module 8240, it is determined whether the player pressed a last game or previous game button or indicator. If so, the previous game in a loop is shown at module 8245 and the process returns to module 8216.
If not (no previous game request), or if only one game was available at module 8228, then at module 8250 it is determined whether the player has any cash winnings. If the player has cash winnings, it is determined at module 8255 whether the player has requested collection of the winnings. If so, then the process transitions to the collect pressed process at module 8260 to allow the player to collect winnings. If not, or if the player had not cash winnings, it is determined at module 8265 whether the player requested help. If so, the process transitions to the help/pays process via module 8267.
At module 8270, a determination is made as to whether the player pressed the game button (play a game, etc.) If so, at module 8275, the console loads the game and the process transitions to the game flow process at module 8277. If no game button press, the process determines at module 8280 whether the player has requested to play the base game. If not, the process returns to module 8216. If so, the process plays the base game and at module 8285 tracks the base game in relation to accrual of player points and winnings. At module 8290, the console adds the player points to the player's winnings and at module 8295, the console displays the player's points and rewards level. The process then returns to module 8216 and display of the system game page.
In the operation of the system, help may be requested by a player.
If the player removes the tracking card at module 8370, the process transitions to the player card remove process via module 8337. If the player does not navigate and does not remove the player tracking card, a determination is made at module 8380 whether the player closed the rewards page. If not, a determination is made as to whether the player played the base game at module 8375. If the player did not play the base game, the process returns to module 8310. If the player did play the base game, or closed the rewards panel, then at module 8385 it is determined whether the system console launched the help page. If not, the process transitions to the game flow process via module 8395. If so, the process transitions to the system game main screen at module 8390.
If, at module 8310, the player is not viewing a rewards page, then at module 8315 the first help page is shown. At module 8320, it is determined whether a player rewards button was pushed. If so, at module 8325, the current rewards level is shown. If not, then at module 8330, it is determined whether the player is navigating the help pages (e.g. left or right arrow pushed). If so, the next help page corresponding to the navigation is displayed at module 8360 and the process returns to module 8310. If not, it is determined whether the player removed the card at module 8335. If so, then the process transitions to the player card remove process via module 8337. If not, the process moves to module 8380 to determine if the player closed the help screen.
Another process which may be executed in the various embodiments is the game play process.
Once the game is loaded, at module 8412, the game sends a begin game message to the console or machine. At module 8414, the points and cash in the player account is transferred to the server. At module 8416, the required points and cash are deducted or reserved. At module 8418, the process determines if the game is responding. If not, at module 8420, the process determines if the response has failed three times. If not, the process loops back to module 8416. If the time out has occurred three times, the process moves to module 8422 and the games unavailable message is displayed. If the game does not time out, at module 8424, it is determined whether the game response failed. If so, the process likewise moves to module 8422. If the process fails and gets to module 8422, on the other hand, the process transitions to the server connection lost process via module 8446.
If not (the game response succeeded), the process returns a good game response at module 8426 and the game plays per individual specifications at module 8434. Eventually, the game sends an endgame message to the console at module 8436 and the console saves the state in NVRAM at module 8438. At module 8440 the console returns an award string for display, at module 8442 the console sends an end game message to the server with the winnings, and at module 8444 the game finishes and shows the results to the player.
At module 8460, the game continues to show its last results. At module 8462, it is determined whether the player has played the base game. If so, then the process transitions to the game flow via module 8448. If not, at module 8464, it is determined whether the player requested the menu. If so, the process transitions to the system game console main screen via module 8456. If not, at module 8466, it is determined whether the player touched the game over dialog box. If not, then at module 8468 it is determined whether the console sent a menu press, hide, or unload game command. If it did, then the process transitions to the system game console main screen process via module 8456. If not, the process returns to module 8460.
If the player did touch the game over dialog box at module 8466, then at module 8470 the game checks whether show results was sent, and sends it if necessary, then waits a delay before sending a collect message to the console. At module 8472, it is determined whether the prize is bonus points only. If not, the process transitions to the cashout pressed process via module 8476. If so, the console sends messages to the game indicating the points have been added, and the process transitions to the game flow process via module 8448.
In general, the cashout pressed process handles cashing a player out.
If the player cancels, this is determined at module 8514, and the process transitions to the system game console main screen via module 8510. If the player removes the player card, this is determined at module 8516, and the process transitions to the player card removed process via module 8518. Otherwise, the process determines if a PIN has been entered at module 8520, and waits for a PIN cycling through modules 8514 and 8516.
With the PIN entered, the process sends a validate PIN message to the server at module 8532. At module 8534, the server attempts to validate the PIN and returns a corresponding message. At module 8536, it is determined whether the PIN is good. If not it is determined at module 8538 whether the player is now locked out. If so, then at module 8540 a message is displayed telling the player the account is locked, and to either wait or see customer service. The process then transitions to the system game console main screen via module 8510.
If the player is not locked out, a message is displayed giving the player another chance at module 8530 and it is determined whether the player pressed a re-enter button at module 8524. If so, the process returns to module 8512 and display of the PIN pad. If not, it is determined if the player cancelled at module 8526. If yes, the process transitions to the system game console main screen via module 8510. If no, it is determined whether the player removed the player card at module 8528. If yes, the process transitions to the player card removed process via module 8518. If no, the process loops back to module 8524.
If the player enters a valid PIN, then at module 8542 it is determined whether the player has both a regular cashout and a jackpot. If not, if the player has only a regular cashout at module 8554, the process transitions to module 8544 via module 8546 (this will be detailed below). If so jackpot only) the process transitions to the jurisdictional handpay process via module 8522.
If the player has both a jackpot and a cashout amount, a variety of options are displayed at module 8548. At module 8550, it is determined whether the player requested collection of the regular win. If not, at module 8556, it is determined whether the player requested the jackpot payout. If so, the process transitions to the jurisdictional handpay process via module 8522. If not, it is determined whether the player cancelled at module 8558. If yes, the process transitions to the system game console main screen via module 8510. At module 8560, it is determined whether the player removed the player card. If so, the process transitions to the player card removed process via module 8518. If the player did not cancel or remove the player card, the process loops back to module 8550.
If the player requests payment of the regular win amount at module 8550, at module 8552 options are displayed allowing the player to withdraw a desired amount. Likewise, module 8554 takes the process to module 8552. If the player selects an amount, this is determined at module 8562, and the process transitions to the regular cashout process via module 8564. If the player has not selected an amount, cancellation can be detected at module 8566 and card removal can be detected at module 8568. If the player cancels, the process transitions to the system game console main screen via module 8510. If the player removes the card, the process transitions to the player card removed process via module 8518.
Another process frequently used is the regular cash out process.
If the player entered a valid cash amount, at module 8606 the console shows a transfer to the primary game. At module 8608, the console requests the withdrawal from the server. At module 8610, the console initiates the transfer. At module 8612, a determination is made as to whether the transfer status was unknown. If so, at module 8614, a tilt mode is entered, and the player is advised to request service. The process then terminates at module 8616.
If the transfer status is not unknown, at module 8634, it is determined whether the transfer was successful. If so, then at module 8644, a message indicating a successful transfer is displayed. If not, then at module 8636 it is determined whether the transfer was partially successful. If so, at module 8642, a message describing the partial transfer is displayed. In either case, the process then moves to module 8646, and commits the transfer. At module 8632, it is determined if the player removed the player card. If so, the process transitions to the player card removed process via module 8626. If not, the process transitions to the system game console main screen via module 8628.
If the transfer is not even partially successful, then at module 8638, it is determined whether the player card was removed. If so, the process transitions to the player card removed process via module 8626. Otherwise, it is determined whether the fail code indicates the transfers will never work (e.g. the system is down) at module 8640. If not, then at module 8650, it is determined if the transfer was attempted three times. If the transfer was attempted three times, or if the fail code indicates the transfer will never work, then at module 8656 a message is displayed indicating the transfer failed and the player can either continue playing or collect by hand. Collecting winnings later (continuing to play) is addressed below. If the player presses a call attendant button, then at module 8660 the console ends the withdrawal indicating the withdrawal was cancelled, and the process transitions to the jurisdictional handpay process via module 8662. If the player removes the card, then at module 8658 the console ends the withdrawal indicating the withdrawal was cancelled, and the process transitions to the player card removed process via module 8626.
If the transfer has failed but fewer than three times (module 8650), and may still succeed (module 8640) then at module 8652, a message is displayed indicating failure and a reason for failure, such as Game Full or Game Busy is provided, along with the option to try again or collect winnings later. If the selection is collect winnings later, then at module 8654, the transfer is cancelled and rolled back. The process then transitions to the system game console main screen process via module 8628. Note that module 8654 may also be reached from module 8656 as a result of a similar choice to collect winnings later.
If, at module 8652, the player card is removed, the process ends the withdrawal at module 8648 and then transitions to the player card removed process at module 8626. If the player tries the withdrawal again from module 8652, the process returns to module 8610 and attempts the transfer again.
One of the options for paying winnings is a jurisdictional handpay.
Process 8700 initiates with module 8705 and the console shows the handpay amount at module 8710. At module 8715, the console sends a message to the server to start the handpay process. At module 8720, the console sends a further message for tracking of the handpay. At module 8730, it is determined whether the player cancelled. If so, then at module 8445, the handpay process is cancelled with a zero transaction amount, and the process transitions to the system game console main process via module 8750. Alternatively, at module 8735, the player card may be removed, in which case the process transitions to the player card removed process at module 8740. If the player neither cancels nor removes their card, pressing the attendant call button should transition the process to module 8755.
At module 8755, the process initiates and at module 8760, it is determined whether the player has inserted their card. If so, then the process transitions to the player card inserted process via module 8790. If not, it is determined at module 8765 whether an employee has inserted their card. If not, the process returns to module 8760. If so, the process determines whether the GMU is working at module 8770. If not, the employee takes the machine out of service until the connection is fixed and processes the handpay at the cage at module 8788.
If the GMU is working, then at module 8772, the gaming machine displays the handpay information. At module 8774, it is determined whether the employee removed their card. If so, then at module 8776, the process transitions to the initiation module 8755. If not, at module 8778, it is determined whether the employee cancelled the handpay. If so, at module 8784 the game awaits removal of the employee card, and at module 8786, the process transitions to the jurisdictional handpay, employee cancel process. If the employee did not cancel, it is determined whether the employee committed the transaction at module 8780. If so, at module 8782, the process transitions to the employee commit jurisdictional handpay process. If not, the process cycles back to module 8774.
When processing a handpay, the most likely results are an employee commit or cancel process.
If the message does not time out, an error code is checked at module 8814. If the error code is zero (error code is no error), then the process closes the session at module 8816. Another message timeout is checked at module 8818 (for closing the session). If the message times out, at module 8835, it is determined whether this was tried three times. If not, the process cycles back to module 8816 to close the session again. If so, the console displays an error indicating the transaction completed but the session did not close at module 8840, and the process terminates at module 8850. If the message does not time out, then at module 8820 a message displays confirming winnings should be paid, and that reward points are being saved (have been saved). At module 8825, it is determined whether the employee card has been removed. If not, the process returns to the display module 8820. If so, the process transitions to the legacy attract mode at module 8830.
If there was a server error at module 8814, then at module 8842, server error code 42 is checked (a predetermined server error code). If this is not the error code, the machine tilts at module 8865, indicating a software bug, and the process terminates at module 8850. If server error code 42 is found, then at module 8844, the session is closed via message to the server. At module 8846, a time out is checked for the message. If the time out occurs, then at module 8848, it is determined if this was tried three times. If so, the process transitions to module 8852. If not, the message may be retried at module 8844 or the process may simply wait for a time out at module 8846.
If the message does not time out at module 8846, the console tells the employee the handpay was cancelled at module 8870. The employee may then determine if the handpay was paid out elsewhere (e.g. the cage, another terminal, etc.) or if the handpay has yet to be paid. At module 8875, the process determines whether the employee card has been removed. If not, the process waits for this event. If so, the process transitions to the legacy attract mode at module 8830.
Another option is for the employee to cancel the handpay.
If the message completes at module 8915, then at module 8940, the console sends a close session message. At module 8945, the close session message time out is checked. If the message times out, at module 8950, it is determined whether the time out occurred three times. If not, the message is retried at module 8940. If so, the console indicates it could not connect to the server at module 8935, and the employee takes the machine out of service. At module 8930, the process transitions to the server connection lost process. If the message does not time out, the process waits for removal of the employee card at module 8960, and then transitions to legacy attract mode via module 8970.
Oftentimes, the player card may be removed.
If the console was not at a handpay screen, at module 9040 it is determined whether a game was in progress. If so, then at module 9045 the console waits for the game to end. At module 9050, the console sends the end game message and at module 9055, the console sends the menu pressed message and waits for a display of results.
Whether a game was in progress or not, the console deposits play points and the threshold counter at module 9060. At module 9065, the console sends the close session message to the server. At module 9070, the console sends the end game data message to the server. The process then transitions to the legacy attract process via module 9015.
A connection to the server may be lost, in which case the machine experiences an override process.
In some instances, autoplay may be invoked.
At module 9225, the autoplay timer is checked. If it is not on, at module 9230 the timer is turned on. At module 9235, it is determined whether the player navigated on iView. If so, the autoplay timer is turned off at module 9245 and the process terminates at module 9250. If not, at module 9240, an abandon card state is checked. If this is present, then at module 9250 the autoplay timer is reset and the process returns to module 9235.
If the abandon card state is not present, a tilt state is checked at module 9255. If the machine is in tilt mode, at module 9270 the autoplay timer is turned off, and the process terminates at module 9282. If the machine is not in tilt state, at module 9260, a warning is shown in the prompt area (e.g. the machine is about to automatically play a hand of poker). At module 9265, the autoplay timer is checked. If the time has not exceeded the limit, then the process returns to module 9235. If the time has exceeded the limit, than at module 9275 the console launches the appropriate game based on the state of the card and the accrued points. The process then transitions to the game flow process via module 9280.
In some instances, an employee card may be inserted.
In some instances, a heartbeat timer may override other processes.
Other override conditions may occur, too.
If the handpay is cancelled, if no handpay was in progress, or if the process is transitioning from modules 9590 or 9525, the process moves to module 9530 and determines is an abandoned card message was received. If so, the console goes to the abandoned card screen and continues to accrue player points and the threshold counter at module 9535. At module 9540, it is determined whether the player card was removed. If not, the process returns to module 9535 and if so, the process transitions to the player card removed process via module 9545.
If no abandoned card message was received, the console shows legacy pages at module 9550 until the timer for the pages is complete. At module 9555, it is determined whether the player card is still in. If not, the process transitions to the legacy attract mode via module 9560. If so, the process transitions to the system game main console screen via module 9565.
Another possibility is failure of NVRAM.
The following lists the proposed features that make up the player's account movements:
On the server:
There may be a player account that contains (not limited to)
a) Useable Play Points
b) A Threshold Counter value
c) Un-transferred Bonus Points (BP's)
d) Un-collected Cash Winnings
This account may be accessible at all times to any number of cards that are inserted into an iVIEW.
When the LIVE REWARDS SERVER receives a card-in from an iView it may make a reserve account for that player linked by:
a) Card number
b) IView ID
LIVE REWARDS SERVER may transfer the contents of the player's account into the reserve account for use by this player.
The reserve account may have a date/time stamp that is updated each time the iView either:
a) Deposits PP, TC, BP, or cash
b) Transfers cash via AFT to base game
c) Does a Begin Game or End Game call
d) Sends a ‘heartbeat’ message
If the date/time stamp is ever older than X minutes (server configurable) the values in the reserve account may rollback into the player's account.
On Begin game PP's and TC's are deducted from the reserve account to fund the game selected by the player.
On End Game: winnings from the played game are added into the player's reserve account.
Any BP's are immediately sent to the CMS from LIVE REWARDS SERVER.
On card-out the remaining values in the reserve account may roll back into the player's account.
Deposits from the iView in recovery mode are put in the player's account and any reserve account for this card #/iView ID are rolled back.
Use of Random Number Generator
Boom Bingo and Payday Poker utilize an RNG for parts of their game play. The specific RNG used is a KISS algorithm. Both games use the System Game GDK, KissRNG. It is used in the following way:
1. When a Game (such as Boom Bingo) Loads, the kissRNG class is seeded with the TickCount. This is the number of milliseconds elapsed since this device has booted: seed_rand_kiss((uint)(System.Environment.TickCount%uint.MaxValue));
2. Each gameloop (approximately 20 times per second), the random number is churned: rand_kiss( ); //Churn RNG
3. When a base games is played on the cabinet (a player generated event), the Random is reseeded with the next value of the current seed:
if(id==CMGDKSystemMessage.BaseGameStart) seed_rand_kiss(rand_kiss( ));
4. When a enough Base games have been played to start a System Game (Bingo or Poker), the Game may use the rand_kiss( ); as many times as needed to generate its outcome.
Usage of Random in Boom Bingo
Bingo uses the RNG in 2 ways:
To generate the bingo cards
To draw the balls
To generate a bingo card the game:
1. Picks a random number between 1 and 15 for the first column.
2. Repeats 5 times. Once for each square in the first column.
3. If a duplicate random number is picked, another random number is picked until all numbers within the column are unique.
4. Repeat the process for the other 4 columns using the following rules for the range of numbers:
column 1 (B) 1 thru 15
column 2 (I) 16 thru 30
column 3 (N) 31 thru 45
column 4 (G) 46 thru 60
column 5 (O) 61 thru 15
When drawing the balls the game:
1. Picks a random number between 1 and 75.
2. Repeat for all 10 balls that are displayed to player.
3. If a duplicate random number is picked, another random number is picked until all balls have a unique number.
Usage of Random in Poker
Poker uses the RNG to shuffle the deck of cards
To shuffle the deck:
1. A deck Object of 52 unique cards exists.
2. Starting with the first card in the deck a random card in the deck is selected. That card is swapped with the first card.
3. This process continues for all 52 cards in the deck.
4. If on any given card, the random card that was chosen is the current card, the card may not move.
5. This shuffle process may go through the deck 7 times.
6. The deck is then verified for accuracy to ensure no duplicates exist. In the case of a duplicate being found the deck may be reset to an ordered deck (ace-king for each suit) and then pass through the shuffle process again.
7. The deck is not ordered at the beginning of each hand. The deck from the prior hand is used and shuffled.
Bally Live Rewards Message Interface Definitions
Bally Live Rewards Server (BLRS) communicates with iVIEW's through Web Services over http/http(s). The following Web Service methods are provided by the Bally Live Rewards Server:
Services Specs
Return Values
All web services will return an object. All return objects inherit from the same base class and therefore always contain the following fields:
Error Codes
Web Service: registerIView
The purpose of this message is to create a unique iVIEW Id on the Live Rewards Server; if that specified iVIEW Id (machine address of a device) already exists in the BLRS database it updates the related information with the same iVIEW Id. All the information that is stored along with the unique iVIEW Id is reference purpose to identify the device and its location.
Web Service: getSGSDateTime
The purpose of this message is to sync the iVIEW device clock with the Live Rewards Server clock. This message returns the current Live Rewards Server date and time.
Web Service: getGlobalSettings
The purpose of this message is to control the Live Rewards games/console on iVIEW depending on the settings defined on the server side. It returns the Global settings (these settings are common for all the iVIEW's) defined on the Live Rewards Server.
Web Service: getAllPlayersSettings
It returns the player settings including accrual rate, Live Rewards game start threshold counter and Live Rewards game start rules for all the player types (ex: Gold, Silver, etc.) defined on the BLRS
Web Service: postEventLog
The purpose of this message is to store the logs (error logs or events or information) in to the Live Rewards server database occurred in the iVIEW's, example tilt messages on iVIEW's.
Web Service: unRegisterIView
The purpose of this message is to unregistered the registered iVIEW with the BLRS.
Web Service: getActivePayTableSets
It returns all the active pay table sets, game settings for the Live Rewards games by player types (ex: Gold, Silver, etc.) defined on the BLRS
Web Service: getPayTableSet
It returns the requested pay table set object from BLRS.
Web Service: SGS_CreateSession
It creates the Session for requested player on a specified iVIEW. It reserves the buckets for that player in this session.
Web Service: SGS_ValidatePin
It verifies the Player Pin is correct or not through CMS/CMP servers.
Web Service: SGS_IsPlayerLocked
It checks weather the requested player is locked or not in BLRS. If the player is locked it returns lock time in minutes.
Web Service: SGS_GetSessionBuckets
It returns the requested player Session Bucket values from reserved buckets (session buckets).
Web Service: SGS_Deposit
It deposits the requested buckets transaction values in to player's session buckets and it returns the current balances.
Web Service: SGS_StartWithdrawal
Initiates the withdrawal transaction for requested bucket and returns the BLRS Transaction Number to store in SDS Logs.
Web Service: SGS_EndWithdrawal
It completes the withdrawal transaction for the requested BLRS Transaction Number and amount. If the amount is different than the Start amount, balance will deposited back to player account.
Web Service: SGS_BeginGame
Creates the new Game play history Id (HID) and debits the requested buckets transaction values from player session buckets.
Web Service: SGS_EndGame
It closes the Game transaction for the specified HID and stores the bucket transaction values in to player session buckets if any WIN.
Web Service: SGS_StartHandpay
Initiates the new Hand pay transaction and returns the Hand pay ID with the bucket values to send a message to cage.
Web Service: SGS_EndHandpay
It closes the Hand pay transaction for the request hand pay ID.
Web Service: SGS_CloseSession
Closes the requested player session on specified iVIEW and moves the player session buckets in to player main account
Web Service: SGS_EGMGamePlay
It posts the EGM game play activity data in to the BLRS. i.e., total coin in, total coin out, #of games played. This data will be posted on every heart beat call to the server, before create session and before close session.
Web Service: SGS_QueryWithdrawals
It returns the withdrawal transaction Log for the requested iVIEW and prize type.
Web Service: SGS_QueryGamePlayLog
It returns the Game play history transactions for the requested iVIEW.
Web Service: SGS_QueryHandpayLog
It returns the hand pay transactions for the requested iVIEW.
It may be useful to understand the overall system in some detail.
Game 9710 is a gaming system with a GMU 9790, iView 9755, and base game processor 9780. Game 9710 also includes a display 9785, pinpad 9797 and card reader 9793 (in various embodiments). IView 9755 includes a casino magic interface 9760 with the rewards server 9720 which communicates with a game 9765 and with the iView shell 9770. The iView shell 9770 also communicates through a GMU service 9775 (or directly) with the base game processor 9780, and communicates directly with GMU 9790.
Further aspects of the system will be understood with reference to the following description and accompanying figures.
Process 9800 initiates at module 9810 with verification of player identity, such as through receipt of player identifying information and authentication of that information with a server, for example. At module 9820, base game data from a game (e.g. a result) is sent to a slot accounting server. At module 9830, base game data is sent to a rewards module (which may be internal to a gaming device). At module 9840, base game data is sent from the rewards module to a rewards server. At module 9850, the gaming device receives trigger(s) from a rewards server, such as a trigger to enter a bonus game or to award a bonus. At module 9860, the gaming device is used to play the bonus game, such as an interactive game or a game with enhanced payouts, for example.
Along with interaction with the accounting system, the gaming device may also interact with a rewards system.
The system in which such processes function may also help illustrate the data flow.
Using a first protocol, the slot accounting server 10040 communicates with the base game 10020, receiving game data and transmitting bonus data (such as bonus amounts, for example). Using a second protocol, base game 10020 and rewards module 10030 communicate base game data and potentially bonus data or rewards data as well. Triggers of bonus games may also be communicated this way. A third protocol is used for communication between rewards module 10030 and rewards server 10050, for the purpose of communicating bonus data, bonus triggers (triggering bonus games such as tournament games) and game data. The same protocols may be used with other game devices 10010 in the system 10000 as well.
Further discussion of the protocols and the system of a specific implementation and embodiment may provide additional illustrations. The following discussion does not necessarily apply to all implementations or embodiments—it represents an example embodiment. Referring further to
Message Protocols
System Game GDK to/from Casino Magic Message Specification
The System Game GDK will communicate to Casino Magic using MS CE Message Queue Point-to-Point functions. Message Queue Point-to-Point documents are available from Microsoft Corp. of Redmond, Wash.
Using Message Queue allows the game developer to code any MS CE game in any format (language) and still be able to communicate to Casino Magic. The format of the messages will be XML. Messages will be longer, but this will allow for more flexibility.
XML format for communication between Casino Magic and System Game GDK. The message will be of type XmlDocument
<message><cmd>Ping</cmd></message>
Messages from Game to Console
Command: ReadyToReceiveMessages
Purpose: Made after the game exe and is loaded and the windows message queue is initialized. This call lets the Console know it can now start sending messages to the game.
Command: GameBegin
Purpose: Request the start of a system game from Casino Magic. The value of the play points spent will be deducted from the players account. Casino Magic might not allow a begin game if there isn't enough play points to play. The System Game console provides a button for the player to select the number of credits to be used for a particular game. (Multi-Credit feature). This data is sent in from the console to the game with the BalanceUpdate message.
Command: GameEnd
Purpose: Send Final Game Score (which winning combination) to Casino Magic. Note: The game on the iView is responsible for calculating the final score (which winning combination) not Casino Magic or the SGS server. (Example of a Score: if a game has 10 winning outcomes and the player received the top one, the Score would be 1. Casino Magic can then convert this to the amount of actual winnings using the games pay table and play points for this game).
Command: ShowResults
Purpose: Called after the GameEnd call records the game play and after a period of time has elapsed long enough for the player to see their winnings. Upon show results the Casino Console may tell the game to hide in certain instances such as the lockup limit for a single game has been hit and there fore hand pay screen appears. Since the Console waits for the Show Results call we know the player has seen the winning hand and knows how they won.
Command: MenuPressed
Purpose: Tells the Console the player has pressed the menu button. Usually the Console will send the Hide message in response. The game must not send this message while in progress between the GameBegin and GameEnd messages.
Command: Ping
Purpose: This is a response to the Casino Console Ping call. It is used to verify that the game thread is still alive. Currently the games respond to messages on the same thread as the main GameLoop.
Command: Exited
Purpose: Usually in response to the a Casino Magic “Exit” command, this is the final call made after destructors are called and just before disposing of the windows message queue. Tells the console that the game is gone.
Command: ShowHelp
Purpose: Called from the game to show the help screen. The help engine is separate from the game itself so it can be updated later without recompiling the games if need be The game must not send this message while in progress between the GameBegin and GameEnd messages.
Command: Visible
Purpose: After a Load game or Show message is sent from the Casino Magic to the game, this message tells the Casino Console that the game has been fully visualized by the player.
Command: GetGameSettings:
Purpose: Games may use arbitrary variables that can affect the outcome or change the game flow and feel. These settings are saved in the database so the game can be “tuned” easily and/or so the same compiled executable can be used to deliver different player experiences.
Messages from Casino Magic to Game
Command: BalanceUpdate
Purpose: Updates the System game with current values. Some values are multiplied by Precision (usually 10,000) and converted from double to long with 5 decimal places of accuracy. Percent values are 0 to 10000 which is a number from 0.0 to 1.0 multiplied by 10000.
Command: BaseGameStart
long TotalCoinIn; //Lifetime total coin in on base game
bool MaxBet; //true if max bet played.
long PayoutPercent; (Multiplied by Precision)
long CreditValue; (Multiplied by Precision)
BalanceUpdateData balanceUpdateData; (See BalanceUpdate)
Purpose: The System game needs to know when an amount is spent on the Base Game. At each BaseGameStart, the system game needs to know, Amount Bet, Max Bet Played, Base Game Percentage, and System Game Credit Value.
Command: BaseGameEnd
Parameters: long AmountWon; (Multiplied by EGamePrecision)
long TotalCoinOut=0; //Base game lifetime value.
BalanceUpdateData balanceUpdateData; (See BalanceUpdate)
Purpose: The System game needs to know the amount won from the Primary Game. For example, Tournament games may require this information
Command: GameBeginResponse
Parameters: bool Success=true;
string ErrorString=“ ”;
BalanceUpdateData balanceUpdateData; (See BalanceUpdate)
Purpose: Let the System game know if it can begin a game after a GameBegin call is initiated from the System game.
Command: GameEndResponse
Parameters: string MessageText=“ ”;
string AwardText=“ ”;
BalanceUpdateData balanceUpdateData; (See BalanceUpdate)
bool IsWinner=false;
Purpose: Return Text to the player indicating if they won or lost. MessageText. AwardText shows the amount won. The IsWinner flag is needed so the game can do fanfair and show the player a button to collect their winnings.
Command: CollectResponse
Parameters: string MessageText=“ ”;
string AwardText=“ ”;
BalanceUpdateData balanceUpdateData; (See BalanceUpdate)
Purpose: If player has won bonus points, the text in this message indicates to the player that winnings have been added to their account. If cash was won the game will receive the Hide command and the Console will take them to the appropriate cash out screens.
Command: TakeScore
Parameters: none
Purpose: Force game to send EndGame with current score. Can be used in future games where the player exits from using an interface outside the game itself.
Command: Load
Parameters: string SpritePath;
string SoundPath;
string HelpPath;
PlayerCardData playerCardData;
bool Show;
long SplashTime;
string DeviceID;
Purpose: Tell System Game to load itself and the paths to the art, sounds, and help files. PlayerCard data contains information about the current player card as well as the current BalanceUpdateData. If Show is true the game will show itself as soon as the loading is complete. SplashTime tells the game how long in milliseconds it should display its splash screen. DeviceID is a unique identifier for the hardware.
Command: Show
Parameters: BalanceUpdateData balanceUpdateData;
Purpose: Tell system game to make itself visible.
Command: Hide
Parameters: none
Purpose: Tell system game to hide. The graphics rendering of the game should not happen. The game should be in a paused state.
Command: Exit
Parameters: none
Purpose: Tell System Game to dispose and exit.
Command: DoMenuPressed
Parameters: none
Purpose: Tell system game do same business rules as if a player pressed the menu button from within the game itself. This will ensure the game will properly end itself if the console needs to force a close of a game even if the player is in the middle of the game.
Command: AwardResponse
Parameters: bool Success=true;
string ErrorString=“ ”;
Purpose: Tells System game if an Award call was successful. Should only fail if there is a hardware error.
Command: PlayerCard
Parameters: bool CardIn=false;
string PlayerDisplayedName;
string CardNumber;
string SessionID;
BalanceUpdateData balanceUpdateData;
Purpose: Tells System game when the state of the player card changes. If CardIn is false then the PlayerDisplayName and CardNumber are not valid. SessionID is a unique identifier generated upon each card in event from LRS.
Command: Ping
Parameters: none
Purpose: To test if the game is still alive and responding to messages.
Command: GetGameSettingsResponse
Parameters: XmlDocument xmlGameSettings
Purpose: Sends an xml document to the game that contains specific settings for that game. Implemented so future games can get game specific settings from the server.
Command: GetPayTableResponse
Parameters: XmlDocument xmlPayTable
Purpose: Sends an xml document to the game that contains specific Pay Table for the current pays level.
Message Protocols
iView Communication with Casino Magic
This is how a typical message header looks like for the communications between the iVIEW and Casino Magic:
Heart Beat Message
This message is sent every 10 seconds between the Casino Magic and the iVIEW Shell applications. It is comprised of the Standard Message Header portion. This is message type 0x0001.
Sender: iVIEWShell/CasinoMagic
Comm Status
Sender: iVIEWShell
Receiver: Casino magic
This message is sent, every time iVIEW detects a change in I2C communications
Casino Magic is expected to send a Registration message upon receiving a COMM_ONLINE message
Enable/Disable System Game
Sender: iVIEWShell
Show/Hide iVIEWShell
Receiver: iVIEWShell
Messages to GMU
Receiver: iVIEWShell
This message is sent, when ever Casino magic wants to send a message to the GMU. For eg: Registration Message, Funds transfer request etc.
The messageID, will be used by the iVIEW to inform the Casino Magic Application, if the message was successfully transmitted to the GMU.
Message Status
Sender: iVIEWShell
Messages from GMU
Sender: iVIEWShell
This message is sent when iVIEW receives a message from the GMU.
Show Meters
Sender: iVIEWShell
Message Protocols
GMU to iView Messaging
Lottery Gaming System (LGS), Bingo Gaming System (BGS), Lottery Game Controller (LGC), Bingo Game Controller (BGC), Bingo Game Manager (BGM), Player Terminal (PT), Player Account Server (PAS)™, Casino Merchandising Technology (CMT)™, Management Terminal (MT)™, and Player Tracking Gateway (PTG)™ are trademarks of Bally Gaming and Systems®.
The purpose of this section is to define the interface between a GMU and an iVIEW for the purposes of effecting a System Game Awards application. It will define the way messages are formatted, what information is sent, and when it is to be sent. This will not cover other applications requiring EPI/iVIEW communication, such as the general interface (e.g. reset, status polling . . . ) or display/keypad functions.
Overview & Strategy
Several messages are required to effect this application, each including multiple fields of data. Since the standard EPI currently only allows a small data size (<19 bytes) the EPI session protocol will be used to group EPI datagrams into larger messages. The session layer can also provide useful message acknowledgement to the application.
Additionally, iVIEW must know when certain events occurred, or at least in what order they occurred. Therefore, since EPI is already a multi master event driven bus, information can be grouped into messages, each with their set of required data fields.
Furthermore, since several data fields are game meters, and meters are already being represented to the system in a tag/length/data format, and is conventionally used in XML, a tag/length/data format will be used for meters, and to be consistent, for all data fields. This will result in some inefficiency (e.g. a True or False will take 3 bytes minimum.) We can choose to modify this to fixed length and position fields if necessary because of platform or bus considerations. Since efficiency will be most noticeable in the Game Play Event message (it occurs the most frequently) and its fields are more appropriately a variable length anyway, it is not likely that a mixed fixed and variable field format would find itself useful.
Even more furthermore, SAS data (from which most of the information is taken) is represented in potentially inconsistent formats (sometimes BCD, sometimes ASCII for example) We could maintain more efficient messaging by sending meters in BCD and other information in ASCII, but, preferring consistency over efficiency, all data field data (not tags or length: they are in hex) will be represented in ASCII.
Information here is represented as generically, not by protocol specific codes when possible. As an example several fixed length numeric fields in SAS (GSA system communication protocol) are depicted in this document as variable length character fields capable of subsuming the SAS fixed length numeric field. In the same vein, all monetary amounts will be represented in pennies.
Messages
Message Table
The following table enumerates the set of different messages that will be sent for this application:
Message Construction
All messages will be session messages. Session messages will consist of the one byte command tag followed by the tagged fields. Since all fields are tagged, their order need not be specified.
Data Field Construction
Each field shall consist of one byte of tag, followed by one byte of length, followed by length bytes of ASCII encoded data. It is possible to create a 0 length data field, which shall generally be construed to mean that the data for the field is unavailable.
Data Field Table
EFT (Electronic Funds Transfer) Error Code Table
EFT Cash Type
Power Down Fault
While the example embodiments have been described with relation to a gaming environment, it will be appreciated that the above concepts can also be used in various non-gaming environments. For example, such rewards can be used in conjunction with purchasing products, e.g., gasoline or groceries, associated with vending machines, used with mobile devices or any other form of electronic communications. Accordingly, the disclosure should not be limited strictly to gaming.
The foregoing description, for purposes of explanation, uses specific nomenclature and formula to provide a thorough understanding of the invention. It should be apparent to those of skill in the art that the specific details are not required in order to practice the invention. The embodiments have been chosen and described to best explain the principles of the invention and its practical application, thereby enabling others of skill in the art to utilize the invention, and various embodiments with various modifications as are suited to the particular use contemplated. Thus, the foregoing disclosure is not intended to be exhaustive or to limit the invention to the precise forms disclosed, and those of skill in the art recognize that many modifications and variations are possible in view of the above teachings.
This application is a continuation-in-part of both U.S. Ser. No. 11/938,644 and U.S. Ser. No. 11/938,666, both filed on Nov. 12, 2007, both of which claim the benefit of U.S. Ser. No. 60/865,649, filed on Nov. 14, 2006, and both of which were a continuation-in-part of U.S. Ser. No. 11/470,606, filed on Sep. 6, 2006, and U.S. Ser. No. 10/943,771, filed Sep. 6, 2004; and this application claims the benefit of U.S. Ser. No. 60/987,234, U.S. Ser. No. 60/987,274, U.S. Ser. No. 60/987,259, U.S. Ser. No. 60/987,266, U.S. Ser. No. 60/987,274 and U.S. Ser. No. 60/987,402, all filed on Nov. 12, 2007, all of which are hereby incorporated by reference herein in their entirety. This application is also related to U.S. Ser. No. 11/065,757, filed Feb. 24, 2005, which is a continuation-in-part of U.S. Ser. No. 10/243,912, filed on Sep. 13, 2002, both of which are hereby incorporated by reference herein in their entirety. This application is further related to U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP069.US01, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP069.US02, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP070.US01, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP070.US02, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP071.US01, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP071.US02, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP072.US01, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP072.US02, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP073.US01, U.S. Ser. No. ______, filed Nov. 12, 2008, having attorney docket number BLLYP073.US02, all of which are hereby incorporated by reference herein in their entirety.
Number | Date | Country | |
---|---|---|---|
60865649 | Nov 2006 | US | |
60987234 | Nov 2007 | US | |
60987274 | Nov 2007 | US | |
60987259 | Nov 2007 | US | |
60987266 | Nov 2007 | US | |
60987274 | Nov 2007 | US | |
60987402 | Nov 2007 | US |
Number | Date | Country | |
---|---|---|---|
Parent | 11938644 | Nov 2007 | US |
Child | 12291836 | US | |
Parent | 11938666 | Nov 2007 | US |
Child | 11938644 | US | |
Parent | 11470606 | Sep 2006 | US |
Child | 11938666 | US | |
Parent | 10943771 | Sep 2004 | US |
Child | 11470606 | US |