The present disclosure relates to a nurse call system, in particular, to a nurse call system for supporting a plurality of nurses working together to take care of a patient.
In recent years, team nursing in which a plurality of healthcare workers work together to provide nursing care for one patient has been widely adopted. A nurse call system for supporting such team nursing has been proposed. An example of such nurse call system is disclosed in Patent Literature 1.
A nurse call system described in Patent Literature 1 includes:
Patent Literature 1: Japanese Unexamined Patent Application Publication No. 2019-140428
However, in the nurse call system described in Patent Literature 1, the chat room is created only for in-charge nurses who are pre-set to be in charge of the care of the patient. Therefore, even when the in-charge nurses are at locations distant from the location where the patient is at while a nurse who is not the in-charge nurse is at a location close to the location where the patient is at, the nurse who is not in charge of the patient but is at a location close to the location where the patient is at is not invited to the chat room while the in-charge nurses, who are at locations distant from the location where the patient is at, need to respond to the invitation. In other words, with the nurse call system described in Patent Literature 1, work efficiency of team nursing cannot be sufficiently improved.
A nurse call system according to an example embodiment includes:
Work efficiency of team nursing can be improved by a nurse call system according to an example embodiment.
Hereinbelow, an example embodiment of the present disclosure will be described with reference to the drawings.
In the example shown in
The nurse call slave unit 23 is provided for patient-use. To be more specific, the nurse call slave unit 23 is installed so as to be attached to the bed used by the patient. That is, the nurse call slave unit 23 is installed at a fixed location. Further, the location information of the nurse call slave unit 23 is registered in the nurse call main device and the private branch exchange at the time of installation of the nurse call slave unit 23. The nurse call slave unit 23 originates a nurse call, for instance, when a patient presses a button. The nurse call main devices 11 and 21 have the nurse call slave unit 23 and the access points 12 and 22 connected thereto. In the example shown in
The mobile terminals 13 and 14 and the potable terminal 24 are terminals carried by the healthcare workers. As the mobile terminal, a terminal capable of running a software such as an on-premises PHS (personal handy-phone system), a mobile information terminal, a tablet terminal, and the like can be utilized. The access points 12 and 22 relay communication between the mobile terminals and the aforementioned nurse call main devices. The access points 12 and 22 function as a master unit of the wireless LAN when the terminals that belong to the access points are terminals such as a mobile phone or the like. The access points 12 and 22 function as a radio base station when the terminals that belong to the access points are PHSs or the like. Further, the mobile terminals are connected to the nurse call main device via the access points. In the example shown in
The voice server 31 is, for example, a PBX (Private Branch eXchange). The voice server 31 has the nurse call main devices 11 and 21 connected thereto, the nurse call main devices being installed within the facility by a plural number, and is configured to control communication between the nurse call slave unit 23 and the mobile terminals 13, 14, and 24. In response to a call originated from the nurse call slave unit 23, the chat server 32 generates a chat room to be delivered to the mobile terminals 13, 14, and 24.
Here, in the nurse call system 1 according to the first example embodiment, the voice server 31 has first to third information. The first information is information indicating corresponding relationship between the mobile terminals 13, 14, and 24 and healthcare workers (e.g. Nurse A, Nurse B, and Nurse X). The second information is information indicating corresponding relationship between the patient and in-charge healthcare workers who are in charge of the patient among the nurses (e.g. in-charge nurses). The third information is information indicating location information of the nurse call slave unit 23 and the mobile terminals 13, 14, and 24.
Since the nurse call slave unit 23 is installed at a fixed location, the location information of the nurse call slave unit 23 is registered as the third information at the time of installation of the nurse call slave unit 23. Further, the location information of the mobile terminals includes at least one of the location information of the mobile terminals acquired using a location information acquisition function (e.g. the GPS (Global Positioning System)) built-in in the mobile terminals and the location information of the access points to which the mobile terminals belong. Note that since the access points are installed at fixed locations, the location information of the access points is registered as the third information at the time of installation of the access points.
Further, the chat server 32 generates, based on the first to the third information, a chat room with the in-charge nurses who are in charge of a subject patient who originated a call using the nurse call slave unit 23 and a nearby healthcare worker assumed to be at a location closer to the subject patient than the in-charge nurses are (e.g. a nearby nurse) as users, and provides the chat room to the mobile terminals 13, 14, and 24 held by the in-charge nurses and the nearby nurse. Here, when the location relationship between the mobile terminals and the nurse call slave unit is determined based on the location information of the access points, the chat server 32 simply uses the locations of the access points to which the mobile terminals belong as the locations of the mobile terminals.
Note that in the example shown in
In the nurse call system 1 according to the first example embodiment, the access point 12 generates a chat room that includes as users the nearby Nurse X in addition to the in-charge Nurses A and B. By this configuration, in the nurse call system 1 according to the first example embodiment, improvement in the operating efficiency of team nursing is realized. Next, operation of the nurse call system 1 according to the first example embodiment will be described hereinbelow.
In the nurse call system 1 according to the first example embodiment, the access points are installed at fixed locations, and the voice server 31 generates the third information by estimating each mobile terminal from the location of the access point with which each mobile terminal is performing communication. Further, in the nurse call system 1 according to the first example embodiment, the mobile terminal switch the access point with which it performs communication as the nurse moves. Then, the voice server 31 updates the third information every time the access point with which the mobile terminal performs communication is switched. Further, the third information includes location information of the nurse call slave unit. Further, in the exploring processing of Step S3, based on the aforementioned third information, the nearby nurse who is at a location close to the patient is determined in accordance with the location of the nurse call slave unit from which the nurse call was originated and the mobile terminal which is at a location close to the aforementioned nurse call slave unit. Note that the nearby nurse is a nurse who is at a location closer to the subject patient than the in-charge nurses are. Alternatively, the nearby nurse may select a nurse who is close to the subject patient locationwise.
Next, in Step S4, a chat room with the in-charge nurses and the nearby nurse as attendees is generated. Then, in Step S5, the chat room generated in Step S4 is provided to the mobile terminals 13 and 14 held by the in-charge nurses (e.g. nurses A and B in
As described above, in the nurse call system 1 according to the first example embodiment, even when the in-charge nurses are at locations distant from the location where the subject patient is at, they can request, through the chat room, the nearby nurse who is nearby the subject patient to provide care for the subject patient. By this configuration, it is possible to improve the efficiency of team nursing in the nurse call system 1 according to the first example embodiment.
The present disclosure has been described with reference to the example embodiments. However, it should be noted that the present disclosure is to be limited in any way by the example embodiments described above. The configuration and details of the present disclosure can be modified in various ways within the scope of the disclosure which can be understood by a skilled person in the art.
This application is based upon and claims the benefit of priority from Japanese patent application No. 2020-20462, filed on Feb. 10, 2020, the entire contents of which are incorporated herein by reference.
Number | Date | Country | Kind |
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2020-020462 | Feb 2020 | JP | national |
Filing Document | Filing Date | Country | Kind |
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PCT/JP2021/001752 | 1/20/2021 | WO |