This invention relates to the prevention of the fraudulent return of purchased goods. More specifically, this invention relates to the prevention of the return of garments which have been purchased, worn, and then returned to the store after having been worn, or the return of a lesser valued good on the purchase receipt of a greater valued good.
Theft of goods in the retail environment is a serious concern. Theft cuts into the margins of a business making it more difficult for a business to compete and succeed. One type of theft is fraudulently returned garments. This type of theft involves purchasing a garment, perhaps a more expensive high end garment, and wearing it at least once. After the garment has been worn, it is fraudulently returned to the retail outlet where it was purchased. This allows the purchaser to get the benefit of the product without paying for it. This frequently occurs when a person purchases a more expensive article of clothing for a particular occasion, wears the garment, and then returns it. This technique of theft is sometimes called wardrobing in the retail industry.
One measure that is employed against this type of theft employs a highly visible anti-wardrobing tag placed on the garment. The tag is placed in a highly visible location so that the garment cannot be worn without the tag being seen. Once a garment is bought, the tag can be removed by a purchaser, but with the removal of the tag, the garment may not be returned, or can only be returned with a mark-down from purchase price, or other return policies may be applied.
In response to the deployment of anti-wardrobing tags, additional theft techniques have been developed and encountered in the retail sales environment. One technique employed to counter anti-wardrobing tags is the counterfeiting of the anti-wardrobing tags. Since they are disposable, anti-wardrobing tags are very simple devices and do not have distinguishing characteristics to identify individual tags, or to identify a tag with a specific item, or garment. Because of this, if a reasonably similar tag is substituted for a removed anti-wardrobing tag, the garment may be accepted in a return transaction when the garment has actually been worn.
Another theft technique is the unequal exchange of garments. In this technique, two garments are acquired by a thief, one garment being much more expensive than the other. The thief then returns the less expensive garment with the sales receipt for the more expensive garment. The thief then gets the difference in cost between the two garments. This technique also requires a counterfeit anti-wardrobing tag to be placed on the returned garment in order for the garment to be accepted.
There remains a need for a means of identifying individual anti-wardrobing tags to defeat counterfeit tags. This means of identification needs to be as inexpensive as the tags themselves. It also needs to be flexible to adapt to different retailers and different retail situations.
Embodiments of the current invention entail a highly visible tag that can be attached to the garment at the store, but can easily be removed once the purchaser buys the garment and takes it home. Once the purchaser gets the garment home, they can remove it themselves and wear it. Once the tag is removed, it can not be reattached by the consumer. Depending on the store policy, the garment may not be returned, or there may be an extra fee for returning the garment, or other similar policies. The use of a tag makes it clear that the buyer has removed the tag and provides an indication that the garment has been worn in public.
Each tag has an optical code, or identifier, located on it. This optical code may be clearly visible or it may be hidden from being viewed in the normal course of activity. The optical code may be a unique identifier unique to each tag, it may be a group identifier, i.e., it may identify the lot from which the tag originated, or the optical code may be a chronological indicator and reflect a date/time.
In at least one embodiment, the optical code is an alphanumeric code visible on the exterior of the tag. In other embodiments, the optical code is a machine readable code such as a bar code, a two dimensional code, or other similar code. One type of commonly known two dimensional code is a QR code. In some embodiments, the optical code is on the exterior of the tag but only visible when exposed to light produced by an ultraviolet, or black light, bulb. Embodiments having optical codes that are only visible in an ultraviolet light environment may achieve this effect with ultraviolet light reactive ink, or ultraviolet light reactive plastic.
In at least one embodiment the tag consists of an elongated plastic piece having a head and a lanyard extending from the head. The head has a relatively large flat face and a hub extending from behind the face. The face provides a large surface for a logo, an optical code, and/or a statement about removal of the tag, etc. The hub tapers as it extends away from the face and is sized to be pressed through an aperture on garment such as a buttonhole. The hub has an aperture through it generally aligned with the lanyard and sized to accept the insertion of the lanyard. The lanyard also presents a suitable surface for locating an optical code.
The lanyard has several cleats along its length. When the free end of the lanyard is passed through the aperture in the hub and pulled, these cleats pass through the aperture as well and prevent the lanyard from being pulled back out of the aperture in the hub. A short distance along its length from the head, the lanyard has a tab and break lines formed along each side of the tab across the width of the lanyard. This tab and the break lines to each side of it facilitate the parting of the lanyard into sections. Pulling the tab parts the lanyard into a stub section still attached to the head and a tail section passing through the aperture. The tab section itself may also become separated from both of the other sections of lanyard. Once the lanyard is separated, the tag may pressed out of the aperture to allow the garment to be worn. If necessary the tail section of the lanyard may be pull the rest of the way through the aperture in the hub of the head of the tag.
In some embodiments of the tag, the head will enclose an EAS device. The EAS device would interact with a larger EAS system to provide security and tracking functions. Due to size and cost factors, the EAS device would most likely be passive, but active EAS devices would also be possible. In some cases, the EAS device may actually be a dummy device which produces a rattle within the body of the tag to deceive would be thieves that an EAS device is housed in the tag. Of course, in the latter case the dummy device would not interact with the larger EAS system.
In another embodiment, the tag consists of an elongated plastic piece having a hinge in the middle so that it can fold over. Toward one end of the unfolded tag is a post, and at the other end, coincident with the post when the tag is folded, is an aperture through the tag. At least one flexible tab extends laterally from the post. When the tag is folded, the post inserts through the aperture. The flexible tab is located at a height on the post such that, when the post is inserted through the aperture, it is bent and passes through the aperture. After the tab is forced through the aperture, it springs back to its extended position and acts to keep the tag in its folded configuration. Once the tag is folded and attached to an article of clothing, the exterior of the folded tag presents broad smooth surfaces for locating optical codes.
In one embodiment, a tack is located between the post and its respective end and it is located on the same side and directed in the same direction as the post. At the opposite end of the unfolded tag, an aperture is located to coincide with the tack when the tag is closed. When the tag is closed over a piece of cloth, i.e. a garment, the tack passes through the garment and inserts into the aperture. The aperture may be formed by a raised rim on that side of the tag. The relative positions of the tack and aperture may be reversed.
Generally, each half of the folded tag has a rim around its edge that matches and presses against the rim of the other half when the tag is folded. However, in the area of the tack and aperture, the rim is not present. This leaves a gap that accommodates the cloth of a garment when the tag is installed on a garment.
To remove a tag from a garment or other item, the end of the tag where the post is located is squeezed. This pushes the post even further through the aperture, so that the body of the post beneath the flexible tab is exposed outside the tag. The post can then be cut beneath the flexible tab to remove the flexible tab, which is what normally retains the tag in a folded configuration. In use, the tag would be removed by the purchaser of the garment when the purchaser wears the garment in public.
In at least one embodiment the hinge between the two portions of the body of the tag is a compound hinge. The hinge folds at its middle and also where it attaches to the two portions of the body. This allows the hinge to fold into the interior of the body of the tag when the tag is in the folded configuration, and prevents access to the hinge by any who may want to tamper with the tag.
Some embodiments of the tag will enclose an EAS device. The EAS device would interact with a larger EAS system to provide security and tracking functions. The EAS device may range from passive, to semi-passive, to active. In some cases, the EAS device may actually be a dummy device which produces a rattle with the body of the tag to deceive would be thieves that an EAS device is housed in the tag. Of course, in the latter case the dummy device would not interact with the larger EAS system.
In another embodiment of a folding tag employing a tack to maintain the tag, it is the body of the tag that is the destructible element. In proximity to the tack is a first element for holding the tag in a folded position, and in proximity to the aperture of the tack is a second element for holding the tag in a folded position. These two elements engage each other when the tag is folded and keep the tag in the folded state. This keeps the tack inserted through the aperture and garment.
In some embodiments, the tag has a medallion, or seal, attached to the body of the tag and there is a continuous series of perforations through the body of the tag in proximity to the medallion. The medallion has an exposed edge which presents a tab for grasping. In embodiments having the medallion and perforations, one way to remove the tag from the garment is to part the tag at the perforations. A buyer turns or pulls the exposed edge (tab) of the medallion and tears the body of the tag into multiple pieces along the lines of the perforations in the tag. Once the body of the tag is torn in this fashion the holding elements can be disengaged with ease and the tag removed from the garment without damaging the garment. The face of the medallion, provides a large surface for an optical code, and/or a statement about removal of the tag, etc, and/or a logo, or seal.
In some embodiments of this latter embodiment of folding tag, the first holding element, the second holding element or both, have a continuous series of perforations around them where they join the body of the tag. To remove the tag, a buyer pulls the two ends of the tag apart, tearing the perforations around a holding element and parting the tag. When the perforations around a holding element tear, the holding elements can remain joined, while the two ends of the tag separate. With the separation of the ends of the tag, the tack is withdrawn from the slot and the garment, and the tag can be removed from the garment.
Additional utility and features of the invention will become more fully apparent to those skilled in the art by reference to the following drawings, which illustrate some of the primary features of preferred embodiments.
Additionally, optical code 23 may be located on seal face 22. While
Lanyard 40 extends from head 20 and is comprised of three parts. These three parts are stub 28 which attaches to head 20 and extends from it, tab 60 and tail 42. Stub 28 is relatively short and extends a short way from head 20. Tab 60 is attached to the end of stub 28 and tail 42 of lanyard 40 is attached to tab 60. Where tab 60 attaches to stub 28 and tail 42 of lanyard 40, two break lines 62 run across the width of lanyard 40. As will be discussed later, these break lines 62 assist in the separation of the sections of lanyard 40, making tag 10 a one-time-use tag. Like optical code 23, optical code 43 on lanyard 40 of tag 10 defeats the use of counterfeit tags. Optical code 43 may be a machine readable code such as a bar code or two dimensional code as shown in
Optical code 23 and optical code 43 may be normally visible, or they may require application of ultraviolet light to make optical codes 23 and 43 visible. Optical codes 23 and 43 may be a unique identifier for one-time-use tag 10 or it may be a group identifier, i.e. be a lot identifier for tag 10. Optical codes 23 and 43 may be placed on one-time-use tag 10 by several methods, including printing, transfer stamping, hot stamping, foil stamping, plastic welding, engraving, laser marking, or pin stamping. Ultraviolet light reactive ink, paint, and plastics are available for applications in which optical codes 23 and 43 are used in conjunction with ultraviolet light to create a normally invisible code. It is not necessary that both optical code 23 and optical code 43 be used on a tag. The presence of both in the figures is only for illustration of options.
In
In
As previously mentioned in the summary section, tag 10, may also have EAS electronics. Returning to
Tag 110 may have ridges 122 along the interior of edges 142 of top shell 120 or bottom shell 140 which will fit along the interior of edge 142 of its opposite shell. This provides greater rigidity when tag 110 is in the closed configuration. Both top shell 120 and bottom shell 140 have recessed steps 138 and 154 respectively at their ends to create gap 156 (See
Post 144 is located within bottom shell 140. Post aperture 124 is located in top shell 120. Post 144 and post aperture 124 are positioned within their respective shells so that when tag 110 is closed post 144 inserts through post aperture 124. Post 144 has at least one catch tab 146 extending from its top 148. In the embodiment shown in
To keep a closed tag 110 attached to a garment, tack 152 is located on the interior of bottom shell 140 and directed toward the concave side of bottom shell 140. Tack aperture 126 on the interior surface of top shell 120 is position to receive tack 152 when tag 110 is closed. When tag 110 is closed on a garment tack 152 passes through the garment and inserts into tack aperture 126. This keeps tag 110 attached to the garment.
Turning now to
Optical code 123 on top shell 120 may be an alphanumeric code as shown in
In both
Opposing hooks 246 are located within bottom member 240. Peg 224 is located within top member 220. Hooks 246 and peg 224 are positioned on the interior surface of their respective members so that when tag 210 is closed, peg 224 inserts in between hooks 246. Peg 224 has an expanded head 226 on it which creates shoulders 227. When peg 224 inserts between hooks 246, hooks 246 latch to shoulders 227 on peg 224 and hold tag 210 in a closed position.
Tack 250 is also located within bottom member 240. Aperture 228 is also within top member 220. When tag 210 is closed, tack 250 passes through the garment to which tag 210 is attached and inserts into aperture 228. This keeps tag 210 attached to the garment. In the embodiment shown in
Top member 220 has a continuous series of perforations 229 through it around the base of peg 224. To remove tag 210 from a garment, the buyer pulls top member 220 and bottom member 240 apart at the ends with enough force to tear perforations 229 about peg. This parts peg 224 from the rest of top member 220 which allows tag 210 to be fully opened, removing tack 250 from the garment, which allows the removal of tag 210 from the garment. This also prevents the forced separation of the holding elements while the tag stays intact. Perforations 220 in top member 220 cause the peg 224 to break away and part from top member 220 before the holding elements peg 224 and hooks 246 disengage.
Turning now to
Optical code 223 on top member 220 may be an alphanumeric code as shown in
In use, tag 210 is closed upon an object, such as a garment, and tack 250 passes through the garment, or object, and into aperture 228. Peg 224 fits into hooks 246 which latch onto shoulders 226 on peg 224 to hold tag 210 in the closed position attached to the garment. A buyer purchases the garment and takes it home. When the buyer decides to keep and wear the garment, the buyer may remove the tag. In the embodiment shown in
Breaking the set of perforations 236 along medallion 230 is facilitated by pulling or turning medallion 230. Notches 234 and perforations 236 in top member 220 allow the pulling or turning of medallion 230 to separate top member 220 into pieces. Once top member 220 is parted, peg 224 can be removed from hooks 246 which allows tag 210 to be removed from the garment.
Alternatively, a buyer can break perforations 229 around peg 224. To do this, a buyer pull or pries apart the ends of top member 220 and bottom member 240. When perforations 229 around peg 224 are broken, tag 210 can be opened, which withdraws tack 250 from the garment, allowing tag 210 to be removed. This also prevents tag 210 from being removed from the garment intact, in which case it could be reattached.
Once one-time-use tag 210 is removed by destroying it, it cannot be reattached to the garment by the purchaser. The absence of tag 210 allows a retailer to assume that the garment, or item, has been worn, or used, and the retailer can act with return policies conceived for those situations. The presence of optical code 223 or 243 prevents the installation of a counterfeit tag to deceive the retailer into believing the item has not been worn, or used.
When a retailer uses any of the several embodiments of one-time-use tags having an optical code, it is much more difficult for a thief to employ a counterfeit tag. When the optical code requires the presence of ultraviolet light to observe the code, this difficulty is increased. Further, when the optical code of a one-time-use tag on an item is recorded in association with the purchase of that item, the optical code then provides a separate confirmation code in addition to the inventory ID of the purchased item. The combination of two distinct identifiers increases the effort required to effectively reproduce the combination of numbers in order to return an item. When the optical code is machine readable, the recordation of the optical code at purchase of the item can be automated.
It is to be understood that the embodiments and arrangements set forth herein are not limited in their application to the details of construction and arrangement of the components set forth in the description and illustrated in the drawings. Rather, the description and the drawings provide examples of the embodiments envisioned, but the invention is not limited to the specific embodiments. The embodiments disclosed herein are further capable of other embodiments and of being practiced and carried out in various ways, including various combinations and sub-combinations that may not have been explicitly disclosed. Also, it is to be understood that the phraseology and terminology employed herein are for the purposes of description and should not be regarded as limiting the claims.
Accordingly, those skilled in the art will appreciate that the conception upon which the application and claims are based may be readily utilized as a basis for the design of other structures, methods, and systems for carrying out the several purposes of the embodiments and claims presented in this application. It is important, therefore, that the invention be regarded as including such equivalent constructions.
This application is a continuation-in-part application of U.S. patent applications Ser. No. 14/099,788, filed on Dec. 6, 2013, Ser. No. 14/184,786, filed on Feb. 20, 2014, and Ser. No. 14/606,351, filed on Jan. 29, 2015. U.S. patent application Ser. No. 14/099,788 published as U.S. 2014/0159902 A1 and claims priority to U.S. Provisional Application 61/734,478, filed on Dec. 7, 2012. U.S. patent application Ser. No. 14/184,786 published as U.S. 2014/0232545 A1 and claims priority to U.S. Provisional Application 61/767,147, filed on Jan. 20, 2013. U.S. patent application Ser. No. 14/606,351 is itself a continuation-in-part of U.S. application Ser. No. 14/099,788. The entirety of U.S. application Ser. Nos. 14/099,788, 14/184,786, and 14/606,351, and U.S. Provisional Applications 61/734,478, and 61/767,147, including both the figures and specifications are incorporated herein by reference.
Number | Date | Country | |
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61734478 | Dec 2012 | US | |
61767147 | Feb 2013 | US |
Number | Date | Country | |
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Parent | 14606351 | Jan 2015 | US |
Child | 15098692 | US | |
Parent | 14099788 | Dec 2013 | US |
Child | 14606351 | US | |
Parent | 14184786 | Feb 2014 | US |
Child | 14099788 | US |