Patent Grant
10915753
This application is a National Stage of International Application No. PCT/JP2018/003815 filed Feb. 5, 2018, claiming priority based on Japanese Patent Application No. 2017-040937 filed Mar. 3, 2017, the disclosure of which is incorporated herein in its entirety by reference.
The present invention relates to an operation assistance apparatus and an operation assistance method for assisting a user in operating equipment, and relates more particularly to a computer readable recording medium that includes a program recorded thereon for realizing the operation assistance apparatus and the operation assistance method.
In recent years, retail stores such as convenience stores have been providing a variety of services, such as serving coffee at a counter, selling tickets, providing copying services, receiving packages, and delivering goods purchased by mail order, in addition to selling goods. For this reason, clerk members at retail stores need to operate various kinds of equipment, such as coffee machines and multi-functional machines.
If a clerk member is not used to the equipment or does not know how to operate the equipment, the clerk member will need to reference an equipment manual to deal with the equipment. Usually, a manual contains a large amount of information, and it takes time to acquire the necessary information. Call centers are established for chain stores of a major companies, so clerk members can also make an inquiry by phone, but the line may be busy or not available when clerk members call, and it may then be difficult to make an inquiry.
With regard to this problem, for example, Patent Document 1 proposes a store management system in which clerk members have a terminal device that is provided with information such as product materials and manuals of various kinds of equipment installed in a store. Specifically, the store management system disclosed in Patent Document 1 includes a management server, an equipment database, and a terminal device. In this system, for example, if a clerk member presses a check button on a specific device, the management server is notified that a clerk member has pressed the check button. The management server acquires, from the equipment database, information according to the equipment on which the check button has been pressed, and transmits the acquired equipment information to the terminal device. Thus, the clerk member can efficiently operate the equipment, and it is conceivable that the aforementioned problem is thereby solved.
Patent Document 1: Japanese Patent Laid-Open Publication No. 2001-183046
However, to introduce the store management system disclosed in Patent Document 1, an operation button needs to be linked with the system for each device in a store, and there is a problem in that the cost of introducing the system is expensive.
An example object of the present invention is to solve the foregoing problem and provide an operation assistance apparatus, an operation assistance method, and a computer readable recording medium that are capable of assisting in operation of equipment while suppressing the introduction cost.
To achieve the above example object, an operation assistance apparatus according to an example aspect of the present invention includes:
an image data acquisition unit configured to acquire image data according to an equipment; an inquiry receiving unit configured to receive an inquiry according to an operation of the equipment;
an equipment identifying unit configured to identify equipment included in an image, based on the acquired image data;
a matched information extraction unit configured to extract information that matches the received inquiry from information according to the identified equipment; and
an information display control unit configured to display the extracted information on a screen.
Also, to achieve the above example object, an operation assistance method according to an example aspect of the present invention includes:
(a) a step of acquiring image data according to an equipment;
(b) a step of receiving an inquiry according to an operation of the equipment;
(c) a step of identifying equipment included in an image, based on the acquired image data;
(d) a step of extracting information that matches the received inquiry from information according to the identified equipment; and
(e) a step of displaying the extracted information on a screen.
Furthermore, to achieve the above example object, a computer readable recording medium according to an example aspect of the present invention includes a program recorded thereon, the program including instructions that causes a computer to carry out:
(a) a step of acquiring image data according to an equipment;
(b) a step of receiving an inquiry according to an operation of the equipment;
(c) a step of identifying equipment included in an image, based on the acquired image data;
(d) a step of extracting information that matches the received inquiry from information according to the identified equipment; and
(e) a step of displaying the extracted information on a screen.
As described above, according to the present invention, it is possible to assist in operation of equipment while suppressing the introduction cost.
An operation assistance apparatus, an operation assistance method, and a program according to the first example embodiment of the present invention will be described below with reference to
Device Configuration
First, a configuration of the operation assistance apparatus according to the first example embodiment will be described with reference to
An operation assistance apparatus 10 according to the first example embodiment shown in
The image data acquisition unit 11 acquires image data according to the equipment that is a target of operational assistance. The inquiry receiving unit 12 receives an inquiry about the operation of the equipment. The equipment identifying unit 13 identifies, based on image data, equipment that is included in an image indicated by this image data. The matched information extraction unit 14 extracts information that matches the received inquiry (hereinafter, “inquiry-matched information”) from information according to the identified equipment. The information display control unit 15 displays the extracted inquiry-matched information on a screen.
As described above, in the first example embodiment, if image data is acquired according to equipment that is a target of operation assistance, information that matches an inquiry about this equipment is automatically extracted. Thus, according to the first example embodiment, no special mechanism needs to be introduced to perform operational assistance, and accordingly it is possible to assist in the operation of the equipment while suppressing the introduction cost.
Subsequently, a configuration of the operation assistance apparatus according to the first example embodiment will be described in more detail with reference to
In the first example embodiment, the operation assistance apparatus 10 is built in a terminal device 20, as shown in
In the first example embodiment, the image data acquisition unit 11 acquires image data indicating an image captured by the image capture device 23. That is to say, if the user operates the terminal device 20 and captures an image of equipment 30, which is a target of operational assistance, using the image capture device 23 as shown in
Also, in the first example embodiment, the image capture device 23 can also continuously output image data at a set frame rate. In this case, the image data acquisition unit 11 sequentially acquires image data that is continuously output.
In the first example embodiment, the equipment identifying unit 13 first determines whether or not an image of equipment that is registered in advance is included in the acquired image data. Specifically, the equipment identifying unit 13 extracts an object that is present in the image from the acquired image data, and calculates a feature value of the extracted object. Furthermore, the equipment identifying unit 13 compares the feature value of an image of each piece of equipment that is registered in advance with the calculated feature value. If the feature value of the image of any of the registered equipment matches the calculated feature value, the equipment identifying unit 13 determines that the image of the equipment whose feature value matches is included in the image data. Thereafter, the equipment identifying unit 13 specifies the equipment whose image is included according to the determination as a target of operational assistance.
In the first example embodiment, the inquiry receiving unit 12 receives an inquiry that has been made via the input device 21 by the user. For example, if the user inputs a question in the form of text from the input device 21, the inquiry receiving unit 12 receives the input text as an inquiry.
Also, if the user designates a specific position or area in the image specified by the image data, using the input device 21, the inquiry receiving unit 12 receives the designated specific position or area as an inquiry. In the example in
If the inquiry is text, the matched information extraction unit 14 specifies a portion associated with the content of this text, and extracts information according to the specified portion as the inquiry-matched information. Also, if a specific position or area is designated by the user, the matched information extraction unit 14 compares the designated specific position or area with each portion of the identified equipment, and specifies the portion that corresponds to the specific position or area.
The matched information extraction unit 14 extracts, as the inquiry-matched information, the information according to the specified portion from the information according to identified equipment. In the first example embodiment, the inquiry-matched information may include an operation manual for the equipment, a moving image data that indicates a method of operating the equipment, or the like, corresponding to the content of the inquiry.
For example, in the example in
In the first example embodiment, the information according to the equipment from which information is to be extracted may be held in the operation assistance apparatus 10 itself, or may be held in a server device other than the terminal device 20.
In the first example embodiment, the information display control unit 15 can display the extracted inquiry-matched information while superimposing the extracted inquiry-matched information on the image specified by the image data, i.e. the actual image, on the screen of the display device 22. That is to say, in the first example embodiment, the information display control unit 15 displays augmented reality (AR), which augments the real world, on the screen of the display device 22. Thus, the user's understanding of the operation of the equipment improves.
In the first example embodiment, if the matched information extraction unit 14 cannot extract corresponding inquiry-matched information, the matched information extraction unit 14 transmits information that identifies the equipment to an address that is designated in advance. The address in this case may be an email address that is prepared by a call center. Also, in this case, the information display control unit 15 may also display a message indicating that an inquiry needs to be made to the call center and the contact address (inquiry address) of the call center, for example, on the screen of the display device 22.
The matched information extraction unit 14 may also display a message for asking the user about permission for transmission on the screen of the display device 22 via the information display control unit 15, before transmitting the information that identifies the equipment to the address that is designated in advance. In this case, the matched information extraction unit 14 transmits the information that identifies the equipment to the address that is designated in advance, under a condition that permission has been given.
Device Operations
Next, operations of the operation assistance apparatus according to the first example embodiment will be described with reference to
First, it is premised that the user captures an image of the equipment 30 for which the user wants assistance in the operation thereof, using the image capture device 23 of the terminal device 20. Thus, as shown in
Next, upon the user making an inquiry via the input device 21, the inquiry receiving unit 12 receives the inquiry (step A2). Also, the inquiry receiving unit 12 delivers the received inquiry to the matched information extraction unit 14.
Next, the equipment identifying unit 13 identifies the equipment included in the image indicated by the image data, based on the image data acquired in step A1 (step A3). Also, the equipment identifying unit 13 delivers information that specifies the identified equipment to the matched information extraction unit 14.
Next, the matched information extraction unit 14 checks the inquiry received in step A2 against the information according to the equipment identified in step A3, and extracts inquiry-matched information from this information (step A4). Also, the matched information extraction unit 14 delivers the extracted inquiry-matched information to the information display control unit 15.
Next, the information display control unit 15 displays the inquiry-matched information extracted in step A4 while superimposing the inquiry-matched information on an image of the equipment on the screen of the display device 22 (step A5).
As a result of performing the above steps A1 to A5, the user can obtain information needed to operate the equipment 30, just by capturing, using the image capture device 23, an image of the equipment 30 for which the user wants operation assistance. According to the first example embodiment, it is possible to assist in the operation of the user without introducing a mechanism for assisting in the operation to the equipment 30 itself. As a result, it is possible to assist in the operation of the equipment while suppressing the introduction cost.
Program
The program according to the first example embodiment need only be a program that causes a computer to perform the steps A1 to A5 shown in
Subsequently, an operation assistance apparatus, an operation assistance method, and a program according to the second example embodiment of the present invention will be described with reference to
Device Configuration
First, a configuration of the operation assistance apparatus according to the second example embodiment will be described with reference to
As shown in
The operation extraction unit 41 extracts an operation that has been performed on the equipment, based on a change in the image of the equipment in the image data acquired by the image data acquisition unit 11. Specifically, every time the image data acquisition unit 11 acquires image data that is continuously output from the image capture device 23, the operation extraction unit 41 obtains a difference between the acquired latest image data and the previously-acquired image data, and extracts an operation based on the obtained difference.
In the second example embodiment, if an operation is extracted by the operation extraction unit 41, the matched information extraction unit 14 specifies an operation that is to be performed subsequently to the extracted operation, and newly extracts information according to the specified operation that is to be performed subsequently. Thus, the information display control unit 15 displays, on the screen, the newly-extracted information reading the operation that is to be performed subsequently.
For example, it is assumed that the user has made an inquiry about a method of cleaning a hopper of a coffee machine. In this case, the matched information extraction unit 14 first specifies a manual of the method of cleaning a hopper as inquiry-matched information. The matched information extraction unit 14 then extracts information according to an initial operation from the manual, as shown in the upper part of
Subsequently, upon the initial operation being extracted by the operation extraction unit 41, the matched information extraction unit 14 specifies the subsequent operation, and extracts information according to the subsequent operation from the manual. Thereafter, the information display control unit 15 displays the information according to the subsequent operation on the screen, as shown in the lower part of
Device Operations
Next, operations of the operation assistance apparatus according to the second example embodiment will be described with reference to
First, in the second example embodiment as well, it is premised that the user captures an image of the equipment 30 for which the user wants assistance in the operation thereof, using the image capture device 23 of the terminal device 20. Thus, as shown in
Next, upon the user making an inquiry via the input device 21, the inquiry receiving unit 12 receives the inquiry (step B2). Also, the inquiry receiving unit 12 delivers the received inquiry to the matched information extraction unit 14.
Next, the equipment identifying unit 13 identifies the equipment included in the image indicated by the image data, based on the image data acquired in step B1 (step B3). Also, the equipment identifying unit 13 delivers information that specifies the identified equipment to the matched information extraction unit 14.
Next, the matched information extraction unit 14 checks the inquiry received in step B2 against the information according to the equipment identified in step B3, specifies inquiry-matched information from this information, and extracts information according to the initial operation from the specified inquiry-matched information (step B4). Also, the matched information extraction unit 14 delivers the extracted information according to the initial operation to the information display control unit 15.
Next, the information display control unit 15 displays the information according to the initial operation extracted in step B4 while superimposing the information according to the initial operation on the image of the equipment on the screen of the display device 22, as shown in the upper part of
Next, the operation extraction unit 41 extracts an operation that has been performed on the equipment, based on a change in the image of the equipment in the image data acquired by the image data acquisition unit 11 (step B6).
Next, upon an operation being extracted in step B6, the matched information extraction unit 14 specifies an operation that is to be performed subsequently to the extracted operation, and newly extracts information according to the specified operation that is to be performed subsequently (step B7). Also, the matched information extraction unit 14 delivers the extracted new information to the information display control unit 15.
Next, the information display control unit 15 displays the newly-extracted information according to the operation that is to be performed subsequently, while superimposing the newly-extracted information on the image of the equipment on the screen of the display device 22 (step B8).
Thereafter, the matched information extraction unit 14 determines whether or not all operations to be performed by the user have ended (step B9). Specifically, the matched information extraction unit 14 determines whether or not information has been extracted for all operations included in the inquiry-matched information.
If the result of the determination in step B9 indicates that not all operations to be performed by the user have ended, the matched information extraction unit 14 causes the operation extraction unit 41 to perform the step B6 again. On the other hand, if the result of the determination in step B9 indicates that all operations to be performed by the user have ended, processing in the operation assistance apparatus 40 ends.
As described above, according to the second example embodiment, information for the subsequent operation is displayed every time the user performs an operation, as a result of the steps B1 to B9 being performed. Thus, the convenience for the user further improves.
Program
The program according to the second example embodiment need only be a program that causes a computer to perform the steps B1 to B9 shown in
Subsequently, first and second example modifications of the above-described first and second example embodiments will be described with reference to
With this configuration, in the first example modification, the inquiry receiving unit 12 specifies an inquiry from the user based on communication between the chat-bot system 50 and the user, and receives the specified inquiry. Specifically, it is assumed, for example, that the user captures an image of equipment for which the user wants assistance in the operation thereof, using the image capture device 23, and then asks the chat-bot system 50 a question about the equipment of which the user has captured the image. In this case, the inquiry receiving unit 12 acquires a conversation made between the user and the chat-bot system 50, extracts a feature word from the content of the conversation, and receives the extracted feature word as an inquiry.
According to the first example modification, an inquiry is received based on communication between the user and the chat-bot system 50 after the equipment has been specified, and thus, a situation can be avoided where the content to be inquired by the user is misunderstood.
Although, in the example in
In the second example modification, processing performed in the operation assistance apparatus is similar to that in the examples shown in
Although, in the example in
In the second example modification, the operation assistance apparatus and the operation assistance method can be realized by installing the program according to the first or second example embodiment in a computer that configures the server device 60 and executing this program. Furthermore, in the second example modification, the program according to the first or second example embodiment may also be executed by a computer system that is built with a plurality of computers. In this case, for example, each of the computer's functions as any of the image data acquisition unit 11, the inquiry receiving unit 12, the equipment identifying unit 13, the matched information extraction unit 14, the information display control unit 15, and the operation extraction unit 41.
Physical Configuration
A description will now be given, with reference to
As shown in
The CPU 111 carries out various calculations by loading the program (codes) according to any of the example embodiments stored in the storage device 113 to the main memory 112, and executing these codes in predetermined order. The main memory 112 is typically a volatile storage device, such as a DRAM (Dynamic Random Access Memory). The program according to any of the example embodiments is provided in a state of being stored in a computer readable recording medium 120. Note that the program according to any of the example embodiments may also be a program distributed on the Internet connected via the communication interface 117.
Specific examples of the storage device 113 may include not only a hard disk drive but also a semiconductor storage device such as a flash memory. The input interface 114 mediates data communication between the CPU 111 and input devices 118 such as a keyboard and a mouse. The display controller 115 is connected to a display device 119 and controls a display on the display device 119.
The data reader/writer 116 mediates data communication between the CPU 111 and the recording medium 120, reads out the program from the recording medium 120, and writes the results of processing performed in the computer 110 in the recording medium 120. The communication interface 117 mediates data communication between the CPU 111 and other computers.
Specific examples of the recording medium 120 may include a general-purpose semiconductor storage device, such as a CF (Compact Flash (registered trademark)) or a SD (Secure Digital), a magnetic recording medium such as a Flexible Disk, and an optical recording medium such as a CD-ROM (Compact Disk Read Only Memory).
Note that the operation assistance apparatus 10 according to the example embodiment may be realized not only by a computer in which the program is installed but also by using hardware that corresponds to each unit. Furthermore, a part of the operation assistance apparatus 10 may be realized by the program, and the remaining part may be realized by hardware.
A part or all of the above-described example embodiments can be expressed as the supplementary notes 1 to 24 listed below, but is not limited to the following description.
(Supplementary Note 1)
An operation assistance apparatus including:
an image data acquisition unit configured to acquire image data according to an equipment;
an inquiry receiving unit configured to receive an inquiry according to an operation of the equipment;
an equipment identifying unit configured to identify equipment included in an image, based on the acquired image data;
a matched information extraction unit configured to extract information that matches the received inquiry from information according to the identified equipment; and
an information display control unit configured to display the extracted information on a screen.
(Supplementary Note 2)
The operation assistance apparatus according to the supplementary note 1, wherein the information display control unit displays, on the screen, the extracted information while superimposing the extracted information on an image specified by the image data.
(Supplementary Note 3)
The operation assistance apparatus according to the supplementary note 1 or 2,
wherein, if a specific position or area is designated on an image specified by the image data, the inquiry receiving unit receives the designated specific position or area as the inquiry, and
the matched information extraction unit specifies a portion of the equipment corresponding to the designated specific position or area, and extracts information according to the specified portion from the information according to the identified equipment.
(Supplementary Note 4)
The operation assistance apparatus according to any of the supplementary notes 1 to 3,
wherein the matched information extraction unit extracts at least one of an operation manual for the equipment and moving image data that indicates a method of operating the equipment, corresponding to content of the inquiry, as the information that matches the received inquiry.
(Supplementary Note 5)
The operation assistance apparatus according to any of the supplementary notes 1 to 4, further including:
an operation extraction unit configured to extract an operation that has been performed on the equipment, based on a change in an image of the equipment in the image data,
wherein the information display control unit switches information displayed on the screen, in accordance with the extracted operation.
(Supplementary Note 6)
The operation assistance apparatus according to the supplementary note 5,
wherein, if an operation is extracted by the operation extraction unit, the matched information extraction unit specifies an operation that is to be performed subsequently to the extracted operation, and newly extracts information according to the specified operation that is to be performed subsequently, and
the information display control unit displays, on the screen, the newly extracted information according to the operation that is to be performed subsequently.
(Supplementary Note 7)
The operation assistance apparatus according to any of the supplementary notes 1 to 6,
wherein the inquiry receiving unit specifies an inquiry from a user based on communication between a chat-bot system and the user, and receives the specified inquiry.
(Supplementary Note 8)
The operation assistance apparatus according to any of the supplementary notes 1 to 7,
wherein, if the matched information extraction unit cannot extract the information that matches the received inquiry, the matched information extraction unit transmits information that identifies the equipment to an address that is designated in advance, and
the information display control unit displays, on the screen, a message indicating that an inquiry needs to be made, and an inquiry address.
(Supplementary Note 9)
An operation assistance method including:
(a) a step of acquiring image data according to an equipment;
(b) a step of receiving an inquiry according to an operation of the equipment;
(c) a step of identifying equipment included in an image, based on the acquired image data;
(d) a step of extracting information that matches the received inquiry from information according to the identified equipment; and
(e) a step of displaying the extracted information on a screen.
(Supplementary Note 10)
The operation assistance method according to the supplementary note 9,
wherein, in the (e) step, the extracted information is displayed while being superimposed on an image specified by the image data on the screen.
(Supplementary Note 11)
The operation assistance method according to the supplementary note 9 or 10,
wherein, in the (b) step, if a specific position or area is designated on an image specified by the image data, the designated specific position or area is received as the inquiry, and
in the (d) step, a portion of the equipment corresponding to the designated specific position or area is specified, and information that matches the specific portion is extracted from the information according to the identified equipment.
(Supplementary Note 12)
The operation assistance method according to any of the supplementary notes 9 to 11,
wherein, in the (d) step, at least one of an operation manual for the equipment and moving image data that indicates a method of operating the equipment, corresponding to content of the inquiry, is extracted as the information that matches the received inquiry.
(Supplementary Note 13)
The operation assistance method according to any of the supplementary notes 9 to 12, further including:
(f) a step of extracting an operation that has been performed on the equipment, based on a change in an image of the equipment in the image data,
wherein, in the (e) step, information displayed on the screen is switched in accordance with the extracted operation.
(Supplementary Note 14)
The operation assistance method according to the supplementary note 13,
wherein, in the (d) step, if an operation is extracted by the (f) step, an operation that is to be performed subsequently to the extracted operation is specified, and information according to the specified operation that is to be performed subsequently is newly extracted, and
in the (e) step, the newly-extracted information according to the operation that is to be performed subsequently is displayed on the screen.
(Supplementary Note 15)
The operation assistance method according to any of the supplementary notes 9 to 14,
wherein, in the (b) step, an inquiry from a user is specified based on communication between a chat-bot system and the user, and the specified inquiry is received.
(Supplementary Note 16)
The operation assistance method according to any of the supplementary notes 9 to 15, further including:
(g) a step of transmitting the information that identifies the equipment to an address that is designated in advance, if the information that matches the received inquiry cannot be extracted; and
(h) a step of displaying, on the screen, a message indicating that an inquiry needs to be made, and an inquiry address.
(Supplementary Note 17)
A computer readable recording medium that includes a program recorded thereon, the program including instructions that causes a computer to carry out:
(a) a step of acquiring image data according to an equipment;
(b) a step of receiving an inquiry according to an operation of the equipment;
(c) a step of identifying equipment included in an image, based on the acquired image data;
(d) a step of extracting information corresponding to the received inquiry from information according to the identified equipment; and
(e) a step of displaying the extracted information on a screen.
(Supplementary Note 18)
The computer readable recording medium according to the supplementary note 17,
wherein, in the (e) step, the extracted information is displayed while being superimposed on an image specified by the image data on the screen.
(Supplementary Note 19)
The computer readable recording medium according to the supplementary note 17 or 18,
wherein, in the (b) step, if a specific position or area is designated on an image specified by the image data, the designated specific position or area is received as the inquiry, and
in the (d) step, a portion of the equipment corresponding to the designated specific position or area is specified, and information according to the specific portion is extracted from the information according to the identified equipment.
(Supplementary Note 20)
The computer readable recording medium according to any of the supplementary notes 17 to 19,
wherein, in the (d) step, at least one of an operation manual for the equipment and moving image data that indicates a method of operating the equipment, corresponding to content of the inquiry, is extracted as the information that matches the received inquiry.
(Supplementary Note 21)
The computer readable recording medium according to any of the supplementary notes 17 to 20,
wherein the program further includes an instruction that causes the computer to carry out:
(f) a step of extracting an operation that has been performed on the equipment, based on a change in an image of the equipment in the image data,
wherein, in the (e) step, information displayed on the screen is switched in accordance with the extracted operation.
(Supplementary Note 22)
The computer readable recording medium according to the supplementary note 21,
wherein, in the (d) step, if an operation is extracted by (f) step, an operation that is to be performed subsequently to the extracted operation is specified, and information according to the specified operation that is to be performed subsequently is newly extracted, and
in the (e) step, the newly-extracted information according to the operation that is to be performed subsequently is displayed on the screen.
(Supplementary Note 23)
The computer readable recording medium according to any of the supplementary notes 17 to 22,
wherein, in the (b) step, an inquiry from a user is specified based on communication between a chat-bot system and the user, and the specified inquiry is received.
(Supplementary Note 24)
The computer readable recording medium according to any of the supplementary notes 17 to 23,
wherein the program further includes an instruction that causes the computer to carry out:
(g) a step of transmitting the information that identifies the equipment to an address that is designated in advance, if the information that matches the received inquiry cannot be extracted; and
(h) a step of displaying, on the screen, a message indicating that an inquiry needs to be made, and an inquiry address.
The present invention of the present application has been described above with reference to the example embodiments, but the present invention of the present application is not limited to the above example embodiments. The configurations and the details of the present invention of the present application can be changed in various manners that can be understood by a person skilled in the art within the scope of the present invention of the present application.
As described above, according to the present invention, it is possible to assist in the operation of equipment while suppressing the introduction cost. For example, the present invention is useful in retail stores or the like where it is necessary to operate various kinds of equipment.
| Number | Date | Country | Kind |
|---|---|---|---|
| 2017-040937 | Mar 2017 | JP | national |
| Filing Document | Filing Date | Country | Kind |
|---|---|---|---|
| PCT/JP2018/003815 | 2/5/2018 | WO | 00 |
| Publishing Document | Publishing Date | Country | Kind |
|---|---|---|---|
| WO2018/159224 | 9/7/2018 | WO | A |
| Number | Name | Date | Kind |
|---|---|---|---|
| 9824453 | Collins | Nov 2017 | B1 |
| 9846996 | Moore | Dec 2017 | B1 |
| 20120075343 | Chen | Mar 2012 | A1 |
| 20130282844 | Logan et al. | Oct 2013 | A1 |
| 20150091780 | Lyren | Apr 2015 | A1 |
| 20160267808 | Agostini | Sep 2016 | A1 |
| 20170068935 | Cohen | Mar 2017 | A1 |
| 20190333633 | Sugaya | Oct 2019 | A1 |
| Number | Date | Country |
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| 2001-183046 | Jul 2001 | JP |
| 2008-021101 | Jan 2008 | JP |
| 2012-128796 | Jul 2012 | JP |
| 2015-043538 | Mar 2015 | JP |
| 2015-517286 | Jun 2015 | JP |
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| International Search Report for PCT/JP2018/003815 dated Apr. 24, 2018 (PCT/ISA/210). |
| Number | Date | Country | |
|---|---|---|---|
| 20200012855 A1 | Jan 2020 | US |
