Patent Application
20120066077
Financial institution customers are constantly looking for new and useful ways to better manage their finances. This is particularly so given that most of today's financial institution customers have multiple financial accounts and the consequences associated with mismanaging or forgetting about any one of them can lead to unexpected and/or unwanted outcomes. For example, a customer may overdraft his checking account and incur a related overdraft fee by engaging in a transaction that he mistakenly believes his account can cover. Accordingly, there is a need to provide methods and apparatuses that help financial institution customers manage their finances in ways that avoid or reduce unexpected or unwanted outcomes.
In light of the foregoing background, the following presents a simplified summary of the present disclosure in order to provide a basic understanding of some aspects of the invention. This summary is not an extensive overview of the invention. It is not intended to identify key or critical elements of the invention or to delineate the scope of the invention. The following summary merely presents some concepts of the invention in a simplified form as a prelude to the more detailed description provided below.
In general terms, embodiments of the present invention relate to methods and apparatuses for providing an overage service via a mobile device. As a specific example, a financial institution customer may initiate a purchase transaction at a point-of-sale (POS) device that the customer mistakenly believes his checking account can cover. However, before this overdraft transaction is completed, the customer is sent a communication from his financial institution that notifies the customer of the overdraft (and/or of the associated overdraft fee). In some embodiments, this communication is sent to the customer's mobile phone in real-time and/or while the customer is still standing at the POS device. In addition, the notification may prompt the customer to accept or decline overdraft coverage provided by the financial institution that is needed to complete the transaction. Thus, some embodiments of the present invention are configured to notify the customer of an overdraft transaction and enable that customer to determine in real-time whether he wants to accept overdraft coverage to complete the transaction, all before that transaction is actually completed (and/or before the customer is assessed an overdraft fee).
In some cases, the customer may decline the overdraft coverage because, for example, the transaction involves a relatively small and/or discretionary purchase. However, in other cases, the customer may accept the overdraft coverage because the transaction involves a relatively large and/or an emergency and/or non-discretionary purchase. Either way, the customer is empowered with making this decision, which reduces or eliminates the possibility that the customer will unknowingly or unexpectedly engage in an overdraft transaction (and/or unknowingly or unexpectedly incur an overdraft fee). In addition, embodiments of the present invention enable the customer to make this decision discreetly, thereby avoiding any potential embarrassment associated with the overdraft transaction, overdraft coverage, overdraft fee, and/or the like.
In more general terms, some embodiments of the present invention provide a method that includes: (a) receiving transaction information associated with a transaction, where the transaction involves an account, a transaction machine, and a holder of the account; (b) determining, based at least partially on the transaction information, that the account will incur an overage as a result of the transaction; (c) prompting, via a mobile device, the holder to consent to the overage, where the mobile device is associated with the holder; (d) receiving the holder's consent to the overage; and (e) authorizing the transaction based at least partially on the receiving the holder's consent.
In some embodiments of this method, the receiving the transaction information is based at least partially on the holder presenting account information at the transaction machine, and the prompting the holder to consent to the overage includes prompting the holder to re-present the account information at the transaction machine. In some of these embodiments, the receiving the holder's consent to the overage is based at least partially on the holder re-presenting the account information at the transaction machine, such that the holder re-presenting the account information at the transaction machine serves to indicate the holder's consent to the overage.
In some embodiments, the method further includes: (a) prompting, via the mobile device, the holder to consent to completing the transaction; and (b) receiving the holder's consent to completing the transaction. In some of these embodiments, the receiving the transaction information is based at least partially on the holder presenting account information at the transaction machine, the prompting the holder to consent to completing the transaction includes prompting the holder to re-present the account information at the transaction machine, and the receiving the holder's consent to completing the transaction is based at least partially on the holder re-presenting the account information at the transaction machine, such that the holder re-presenting the account information at the transaction machine serves to indicate the holder's consent to completing the transaction.
In some embodiments of the method, the receiving the transaction information includes receiving an authorization request associated with the transaction, and the receiving the transaction information is based at least partially on the holder presenting account information at the transaction machine. In some of these embodiments, the method further includes: (a) declining the authorization request based at least partially on the determining that the account will incur the overage; (b) prompting, via the mobile device, the holder to re-present account information at the transaction machine, where the prompting the holder to re-present occurs after the declining the authorization request; (c) receiving a second authorization request associated with the transaction, where the receiving the second authorization request is based at least partially on the holder re-presenting the account information at the transaction machine; and (d) approving the second authorization request based at least partially on the receiving the holder's consent to the overage.
In some embodiments, the method further includes sending, to an address accessible to the mobile device, a confirmation message that confirms the holder's consent to the overage. In other embodiments, the method includes sending disclosure information to the holder before the receiving the transaction information, where the disclosure information defines one or more terms of an overage service. In some of these embodiments, the prompting the holder to consent to the overage includes prompting the holder to agree to the one or more terms of the overage service defined in the disclosure information.
In some embodiments, the method further includes presenting, to the holder and via the mobile device, information associated with an overage fee, where the overage fee is associated with the overage. In other embodiments, the method includes assessing the account an overage fee based at least partially on determining that the account settled negative at the end of the day in which the transaction occurred. Additionally or alternatively, in some embodiments, the method includes determining not to assess the account an overage fee based at least partially on determining that the account settled non-negative at the end of the day in which the transaction occurred.
In some embodiments, the method further includes: (a) receiving second transaction information associated with a second transaction, where the second transaction involves a second account, a second transaction machine, and a second holder of the second account; (b) determining, based at least partially on the second transaction information, that the second account will incur a second overage as a result of the second transaction; (c) prompting, via a second mobile device, the second holder to consent to the second overage, where the second mobile device is associated with the second holder; (d) receiving a notification that indicates that the second holder does not consent to the second overage; and (e) declining the second transaction based at least partially on the receiving the notification.
In some embodiments, the method further includes determining that the account is associated with an address, where the address is accessible to the mobile device. In some of these embodiments, the prompting the holder to consent to the overage includes sending a communication to the address, where the communication prompts the holder to consent to the overage. In some embodiments of the method, the prompting the holder includes sending a first text message to the mobile device, where the first text message prompts the holder to consent to the overage, and the receiving the holder's consent includes receiving a second text message, where the second text message indicates that the holder consents to the overage.
In some embodiments, the prompting the holder to consent to the overage occurs within approximately thirty seconds (e.g., within approximately fifteen seconds, etc.) of the determining that the account will incur the overage. In some embodiments, the transaction machine is a POS device. Additionally or alternatively, in some embodiments, the mobile device is a mobile phone (e.g., smart phone, feature phone, etc.). Also, in some embodiments of the method, the prompting the holder to consent to the overage includes prompting the holder to agree to one or more terms of an overage service, and the receiving the holder's consent to the overage includes receiving the holder's agreement to the one or more terms of the overage service. In some of these embodiments, the prompting the holder to agree to the one or more terms of an overage service includes presenting, at the mobile device, the one or more terms of the overage service.
In some embodiments of the method, the prompting the holder to consent to the overage includes prompting the holder to agree to one or more terms of an overage service for the transaction only, and the receiving the holder's consent to the overage includes receiving the holder's agreement to the one or more terms of the overage service for the transaction only. Additionally or alternatively, in some embodiments of the method, the receiving the holder's consent to the overage includes receiving the holder's consent to the overage via the mobile device. However, in other embodiments, the receiving the holder's consent to the overage includes receiving the holder's consent to the overage via the transaction machine.
As another example, some embodiments of the present invention provide an apparatus that includes: (a) a first communication interface configured to receive, via a payment network, transaction information associated with a transaction, where the transaction involves an account, a transaction machine, and a holder of the account; (b) a second communication interface configured to communicate, via a telecommunications network, with a mobile device, where the mobile device is associated with the holder; and (c) a processor operatively connected to the first communication interface and the second communication interface, and configured to: (i) determine, based at least partially on the transaction information, that the account will incur an overage as a result of the transaction; (ii) instruct the second communication interface to send a message to the mobile device via the telecommunications network, where the message prompts the holder to consent to the overage; (iii) receive the holder's consent to the overage; and (iv) authorize the transaction based at least partially on the processor receiving the holder's consent. In some embodiments of the apparatus, the processor receives the holder's consent to the overage from the transaction machine via the payment network. In other embodiments, the processor receives the holder's consent to the overage from the mobile device via the telecommunications network.
As another example, some embodiments of the present invention provide a computer program product having a non-transitory computer-readable medium. In some embodiments, the non-transitory computer-readable medium includes one or more computer-executable program code portions that, when executed by a computer, cause the computer to: (a) receive transaction information associated with a transaction, where the transaction involves an account, a transaction machine, and a holder of the account; (b) determine, based at least partially on the transaction information, that the account will incur an overage as a result of the transaction; (c) prompt, via a mobile device, the holder to consent to the overage, where the mobile device is associated with the holder; (d) receive the holder's consent to the overage; and (e) authorize the transaction based at least partially on the receiving the holder's consent.
As yet another example, some embodiments of the present invention provide a method that includes: (a) receiving transaction information associated with a transaction, where the transaction involves an account, a transaction machine, and a holder of the account; (b) determining, based at least partially on the transaction information, that the account has insufficient funds or credit to complete the transaction; (c) prompting, via a mobile device, the holder to agree to using an overage service to complete the transaction, where the mobile device is carried by the holder during the prompting; (d) receiving the holder's agreement to using the overage service; and (e) providing funds or credit sufficient to complete the transaction, where the providing is based at least partially on the receiving the holder's agreement.
In some embodiments of this method, the providing the funds or credit sufficient to complete the transaction includes providing only the minimum amount of funds or credit needed to complete the transaction. Additionally or alternatively, in some embodiments, the providing the funds or credit sufficient to complete the transaction includes crediting the account with the funds or the credit sufficient to complete the transaction. However, in other embodiments, the transaction involves a counterparty, and the providing the funds or credit sufficient to complete the transaction includes providing the counterparty with the funds or credit sufficient to complete the transaction.
In some embodiments of the method, the receiving the transaction information is based at least partially on the holder swiping a debit card or credit card at the transaction machine. In some of these embodiments, the method further includes prompting, via the mobile device, the holder to re-swipe the debit card or credit card at the transaction machine, where the prompting the holder to re-swipe occurs after the receiving the holder's agreement to using the overage service. Additionally or alternatively, in some embodiments, the prompting the holder to agree to using the overage service occurs within approximately fifteen seconds of the determining that the account has insufficient funds or credit.
As still another example, some embodiments of the present invention provide a method that includes: (a) presenting, by a consumer, account information at a transaction machine, where the presenting the account information is associated with a transaction, where the account information is associated with an account, and where the account is associated with the consumer; (b) receiving, by the consumer and via a mobile device carried by the consumer, a communication that indicates that the account does not have sufficient funds or credit to complete the transaction, where the receiving occurs while the consumer is still at the transaction machine; and (c) consenting, by the consumer and via the mobile device, to using an overage service to complete the transaction, where the consenting occurs while the consumer is still at the transaction machine.
In some embodiments of this method, the communication further prompts the consumer to consent to using the overage service to complete the transaction. In other embodiments, the method further includes: (a) receiving, by the consumer and via the mobile device, a second communication that prompts the consumer to re-present the account information at the transaction machine to complete the transaction; and (b) re-presenting, by the consumer, the account information at the transaction machine. In some of these embodiments, the second communication is a notification that the transaction has been declined.
In some embodiments, the method further includes: (a) receiving, by the consumer and via the mobile device, a second communication that prompts the consumer to consent to completing the transaction; and (b) consenting, by the consumer, to completing the transaction. In some embodiments, the method additionally or alternatively includes receiving, by the consumer and via the mobile device, a confirmation message that confirms the consumer's consent to using the overage service to complete the transaction. Also, in some embodiments, the method further includes receiving, by the consumer, disclosure information before the presenting the account information at the transaction machine, where the disclosure information defines one or more terms of the overage service. In some of these embodiments, the consenting to using the overage service includes agreeing, by the consumer, to the one or more terms of the overage service defined in the disclosure information.
Having thus described some embodiments of the present invention in general terms, reference will now be made to the accompanying drawings, wherein:
Referring to
For simplicity, it will be understood that the portion of the process flow represented by block 120 is sometimes referred to herein as the “overage determination.” Also, the phrase “overage transaction” is sometimes used to refer to a transaction that, if completed, would cause the account to incur an overage (e.g., incur an overdraft, go over a credit limit, etc.). In addition, it will be understood that, the term “determine,” as used herein, is meant to have its one or more ordinary meanings (i.e., its ordinary dictionary definition(s)), but that in other embodiments, the term “determine” is meant to have the one or more ordinary meanings of one or more of the following terms: decide, conclude, verify, ascertain, find, discover, learn, calculate, observe, read, and/or the like. Further, in some embodiments, the term “via,” as used herein, is meant to have its one or more ordinary meanings, but in other embodiments, the term “via” is meant to have the one or more ordinary meanings of one or more of the following terms and/or phrases: from, through, per, with the assistance of, by way of, and/or the like.
It will also be understood that the apparatus having the process flow 100 can include one or more separate and/or different apparatuses. For example, in some embodiments, one apparatus (e.g., the transaction machine 320 described in connection with
Regarding block 110, the phrase “transaction machine,” as used herein, typically refers to an interactive computer terminal that is configured to initiate, perform, complete, and/or facilitate one or more financial transactions. Examples of transaction machines include, but are not limited to, ATMs, POS devices (e.g., merchant terminals, etc.), self-service machines (e.g., vending machine, self-checkout machine, parking meter, etc.), public and/or business kiosks (e.g., an Internet kiosk, ticketing kiosk, bill pay kiosk, etc.), mobile phones (e.g., feature phone, smart phone, iPhone®, etc.), gaming devices (e.g., Nintendo Wii®, PlayStation Portable®, etc.), computers (e.g., personal computers, tablet computers, laptop computers, etc.), personal digital assistants (PDAs), and/or the like.
In some embodiments, the transaction machine referred to in block 110 is located in a public place and is available for public use (e.g., on a street corner, on the exterior wall of a banking center, at a public rest stop, etc.). In other embodiments, the transaction machine is additionally or alternatively located in a place of business and available for public and/or business customer use (e.g., in a retail store, post office, banking center, grocery store, etc.). In accordance with some embodiments, the transaction machine is not owned by the user of the transaction machine and/or the holder of the account referred to in block 110. However, in other embodiments, the transaction machine is located in a private place, is available for private use, and/or is owned by the user of the transaction machine and/or the holder referred to in block 110.
Further regarding block 110, the transaction involving the holder and the transaction machine can include any number and/or type of transaction(s) involving a transaction machine. For example, in some embodiments, the transaction includes one or more of the following: purchasing, renting, selling, and/or leasing goods and/or services (e.g., groceries, stamps, tickets, DVDs, vending machine items, etc.); withdrawing cash; making payments to creditors (e.g., paying monthly bills; paying federal, state, and/or local taxes and/or bills; etc.); sending remittances; transferring balances from one account to another account; loading money onto stored value cards; donating to charities; and/or the like.
Also, the account referred to in the process flow 100 can include any number and/or type of account(s). For example, in some embodiments, the account includes a checking account, savings account, money market account, investment account, brokerage account, certificate of deposit account, and/or any other type of deposit account. In some embodiments, the deposit account is one or more accounts that can incur an overdraft and/or be overdrawn. Of course, it will be understood that embodiments of the present invention may also apply to one or more credit accounts, such as a credit card account, line of credit (LOC) account, store credit account, and/or the like. Additionally or alternatively, in some embodiments, the credit account is one or more accounts that can incur an amount “over limit.”
In some embodiments, the account, the transaction machine, and the apparatus having the process flow 100 are each controlled, serviced, owned, managed, operated, and/or maintained (collectively referred to herein as “maintained” for simplicity) by a single financial institution. For example, in some embodiments, the apparatus is maintained by a bank, the account is maintained by the bank, the transaction machine is owned by the bank, and the holder is a customer of the bank. Of course, it will be understood that, in some embodiments, the apparatus, the transaction machine, and/or the account are not maintained by the same financial institution (or any financial institution).
The transaction information referred to in block 110 can be any information that identifies, defines, describes, and/or is otherwise associated with the transaction. Exemplary transaction information includes, but is not limited to, the party(ies) involved in the transaction, the date and/or time of the transaction, the posting date of the transaction, the account(s) involved in the transaction, the transaction amount(s) associated with the transaction, the good(s) and/or service(s) involved in the transaction (e.g., product names, stock keeping unit (SKU) information, universal product code (UPC) information, etc.), a description of the transaction (which, itself, can include any transaction information, e.g., the description may describe the transaction status, the goods and/or services involved in the transaction, etc.), and/or the like.
The transaction information can also include any information that defines and/or identifies the type of the transaction. As understood herein, the transaction type of a transaction may be defined, at least in part, by the one or more goods and/or services involved in the transaction, the one or more types of accounts involved in the transaction (e.g., credit card transaction, savings account transaction, etc.), the one or more parties involved in the transaction (e.g., account holder, bank, teller, merchant, counterparty, etc.), when the transaction was initiated (e.g., time of day, day of week, etc.), and/or the like. In some embodiments, the transaction type is defined, at least in part, by the one or more channels through which the transaction is conducted, such as, for example, a POS device (e.g., merchant terminal, etc.), ATM, teller terminal, electronic banking account (e.g., online banking account, mobile banking account, SMS banking account, etc.), personal computer, kiosk, call center, and/or the like. Additionally or alternatively, in some embodiments, the transaction type is defined, at least in part, by the one or more instruments and/or methods used to conduct the transaction, such as, for example, paper checks, electronic checks, debit cards, credit cards, ATM cards, checkcards, wire transfers, online bill pay, automated clearing house (ACH), contactless payments, near field communication (NFC) interface payments, cash payments, and/or the like.
In some embodiments, the transaction information additionally or alternatively identifies and/or describes one or more merchant category codes (MCCs) associated with the transaction. As used herein, the phrase “merchant category code” generally refers to a number assigned to a merchant by a financial institution, where the number is used to classify the merchant by the type of goods and/or services the merchant provides. In some embodiments, the merchant category code is a four digit number assigned by VISA®, MasterCard®, and/or some other credit card provider (which, in some embodiments, is a bank). Exemplary merchant category codes include “5814” for fast food restaurants, “5933” for pawn shops, “8062” for hospitals, “5411” for grocery supermarkets, and “3501” for Holiday Inn Express®. A merchant category code may generally refer to the goods and/or services provided by a merchant (e.g., hospital, fast food restaurant, etc.) and/or may specifically identify the name of an individual merchant (e.g., Holiday Inn Express®, Mirage Hotel & Casino®, etc.). In other words, individual industries and/or individual merchants can have their own merchant category codes. In some embodiments, a transaction type may be defined, at least in part, by one or more merchant category codes associated with the transaction.
It will be understood that any given transaction may have more than one transaction type. For example, in accordance with some embodiments, a cash withdrawal transaction conducted an ATM may be defined as a cash-related transaction, a withdrawal transaction, and/or an ATM transaction. As another example, in accordance with some embodiments, a purchase transaction involving a POS device and a mobile device, where each of the POS device and the mobile device has an NFC interface, may be defined as a purchase transaction, a POS device transaction, mobile device transaction, an NFC interface transaction, and/or a contactless payment transaction. As still another example, in accordance with some embodiments, a purchase transaction involving a POS device maintained by a grocery store may be defined as a purchase transaction, a POS device transaction, a grocery store transaction, and/or a merchant category code “5411” transaction.
Also regarding block 110, the apparatus having the process flow 100 can be configured to receive the transaction information in any way. For example, in some embodiments, the apparatus is configured to receive an authorization request associated with the transaction, where the authorization request includes the transaction information. In some embodiments, the apparatus is embodied as an authorization apparatus maintained by a financial institution, where the apparatus is configured to consider, approve, and/or decline authorization requests for debit transactions, credit transactions, ATM transactions, POS device transactions, and/or one or more other types of transactions that involve one or more accounts maintained by the financial institution.
In some embodiments, the apparatus having the process flow 100 is configured to receive the transaction information based at least partially on the holder presenting account information (e.g., account number, debit card number, credit card number, credentials, PIN, expiration date of debit card or credit card, card verification value (CVV), name(s) of holder(s) of the account, etc.) at the transaction machine. For example, in some embodiments, the holder presents account information at the transaction machine by swiping a debit card or credit card through the POS device. As another example, in some embodiments, the holder presents account information at the transaction machine by inputting account information into the transaction machine via a user interface associated with the transaction machine. As still another example, in some embodiments, the holder presents account information at the transaction machine by “tapping” an NFC-enabled mobile device at an NFC-enabled transaction machine (e.g., holding the NFC interface of the mobile device within approximately four inches of the NFC interface of the transaction machine, etc.) in order to communicate the account information from the mobile device to the transaction machine.
Additionally or alternatively, the apparatus can be configured to receive the transaction information directly or indirectly from the source of the transaction. For example, in some embodiments, the apparatus is located remotely from the transaction machine but is operatively connected to the transaction machine via a network. As another example, the apparatus may include, be included in, and/or be embodied as a transaction machine. For example, in some embodiments, the apparatus having the process flow 100 includes the transaction machine referred to in block 110. As another example, in some embodiments, the apparatus having the process flow 100 is embodied as the mobile device referred to in block 130. As still another example, in some embodiments, the apparatus having the process flow 100 is embodied as a transaction machine separate from, and/or different than, the transaction machine and/or mobile device mentioned in the process flow 100.
Regarding block 120, the term “overage,” as used herein, generally refers to the difference between: (a) the total amount of one or more purchases, draws, fees, charges, balance transfers, debt obligations, and/or other liabilities incurred, or that will be incurred, by an account as a result of a transaction, and (b) the amount of funds and/or credit available to the account immediately prior to the transaction. In some embodiments, the overage is referred to as an “overdraft” if the account that incurs the overage, or will incur the overage, is a deposit account. For example, if a checking account has an available balance of $25 immediately before the checking account is used to pay a $50 electric bill, then the checking account will incur a $25 overdraft as a result of paying the bill. In some embodiments, the term “overdraft” refers to the amount by which the balance of an account is negative. For example, if a deposit account has an available balance of −$65, then the deposit account has one or more overdrafts totaling $65. Additionally or alternatively, in some embodiments, the term “overdraft” refers to a situation where a deposit account is found to have insufficient funds (NSF) to cover a transaction.
In some embodiments, the overage is referred to as “going over limit” and/or “incurring an over limit amount” if the account that incurs the overage or will incur the overage is a credit account. For example, if a credit account has $500 in available credit immediately prior to the credit account being used to make a $600 purchase, then it will be understood that the credit account will go over its credit limit by $100 as a result of the purchase. Additionally or alternatively, in some embodiments, the phrase “over limit amount” generally refers to the difference between an account balance for the credit account and a credit limit (sometimes referred to as “credit line”) associated with the credit account. For example, if a credit account has a $5,000 credit limit and a $5,300 account balance, then it will be understood that the credit account has incurred one or more over limit amounts totaling $300.
Further regarding block 120, the apparatus configured to perform the process flow 100 can be configured to determine that the account will incur an overage as a result of a present, initiated, and/or pending transaction. For example, in some embodiments, the apparatus is configured to make the overage determination based at least partially on determining that the transaction has been initiated (e.g., at a POS device), but has not yet been completed. In addition, the apparatus can be configured to make the overage determination in any way. For example, in some embodiments, the apparatus is configured to make the overage determination by determining that the account does not have sufficient available funds and/or credit to cover the transaction. In some embodiments, the apparatus having the process flow 100 includes and/or is embodied as a financial transaction processing apparatus that is configured to process financial transactions involving the account and/or the transaction machine referred to in block 110. In some of these embodiments, the apparatus is configured to make overage determinations for the account at the same time as, and/or nearly the same time as, the apparatus is processing transactions involving the account.
Additionally or alternatively, in some embodiments, the apparatus includes and/or is embodied as an authorization apparatus (e.g., the authorization apparatus 330 referred to in
Regarding block 130, the mobile device can include any number and/or type of mobile device(s). Examples of mobile devices include mobile phones (e.g., feature phones, smart phones, iPhones®, Droids®, etc.), mobile gaming devices (e.g., PlayStation Portable®, etc.), mobile computers (e.g., tablet computers, laptop computers, etc.), personal digital assistants (PDAs), and/or the like. In some embodiments, the mobile device is configured to send and/or receive communications (e.g., phone calls, text messages, actionable alerts, emails, social media-specific messages, etc.), present information via a user interface, play video games, and/or the like. In some embodiments, the mobile device is portable (e.g., not stationary) and/or can be carried and/or worn by and/or on a person.
In some embodiments, the mobile device includes one or more NFC interfaces that are configured to communicate with one or more NFC interfaces associated with the transaction machine. For example, in some embodiments, the NFC interface of the mobile phone can communicate account information and/or transaction information (e.g., account names, routing numbers, account numbers, usernames, passwords, PINS, transaction amounts, etc.) to and/or from the NFC interface of the transaction machine. In some of these embodiments, the mobile phone is configured to operate as a mobile wallet, meaning that the mobile phone can be used to make payments and/or otherwise engage in transactions at the transaction machine.
Further regarding block 130, the user interface can include any type and/or number of user interface(s). In some embodiments, the user interface includes one or more user output devices (e.g., displays, speakers, etc.) configured to present (e.g., render, display, ouput, etc.) information to a user of the mobile device (e.g., the holder, etc.) and/or one or more user input devices (e.g., buttons, keys, microphones, touchscreens, etc.) configured to receive information from a user. In some embodiments, the user interface associated with the mobile device is housed in the mobile device and is operatively connected to the mobile device. However, in other embodiments, the user interface is operatively connected to the mobile device but is not housed in the mobile device; instead, in such embodiments, the user interface is located adjacent, near, within arm's reach, and/or otherwise proximate to the mobile device (e.g., a peripheral touchscreen display plugged into the mobile device, etc.).
In some embodiments, the mobile device is also a transaction machine, such as, for example, where the mobile device is a smart phone capable of initiating, performing, completing, and/or otherwise facilitating financial transactions. In some embodiments, the mobile device referred to in block 130 includes and/or is embodied as the transaction machine referred to in block 110, and/or vice versa. For example, in some embodiments, the mobile device referred to block 130 is a smart phone (e.g., iPhone®, etc.) that is configured to perform the transaction referred to in block 110 (e.g., purchase transaction using the Internet, etc.) and prompt the holder as represented by block 130 (e.g., via the touchscreen display of the iPhone®, etc.). However, in other embodiments, the transaction machine referred to in block 110 is different and/or separate from the mobile device referred to in block 130. For example, in some embodiments, the transaction machine referred to in block 110 is a POS device maintained by a merchant, and the mobile device referred to in block 130 is a smart phone carried by the holder while the holder initiates and/or performs the transaction at the POS device.
Further regarding block 130, in accordance with some embodiments, the phrase “the mobile device is associated with the holder” means that the mobile device is accessible to the holder during the transaction (e.g., during the prompting referred to in block 130) and/or is carried, possessed, owned, and/or controlled by the holder during the transaction (e.g., during the prompting referred to in block 130, etc.). Additionally or alternatively, in some embodiments, the phrase “the mobile device is associated with the holder” means that the mobile device can access an address that is associated with the account. For example, in some embodiments, the apparatus is configured to prompt the holder by sending a communication to an address associated with the account, where the address is accessible to the mobile device, and where the communication prompts the holder to consent to the overage. (For simplicity, the communication in such embodiments is sometimes referred to herein as the “overage communication.”) In such embodiments, the address can be any number and/or type of address(es) accessible to a mobile device. For example, in some embodiments, the address includes one or more phone numbers, text messaging service addresses, email addresses, social media network-specific addresses (e.g., username and/or other identifier for Facebook® account, Twitter® account, etc.), subscriber identity module (SIM) card information, serial numbers, and/or IP addresses that are associated with the mobile device. In some embodiments, because the address is accessible to the mobile device, any communication sent to the address may be displayed, outputted, rendered, and/or otherwise presented at the mobile device.
In addition to being accessible to the mobile device, the address is also associated with the account. For example, in some embodiments, the address is stored with account information in an account datastore, electronic banking account associated with the account, in a periodic statement associated with the account, and/or the like. In some embodiments, the account holder provides the address to a financial institution that maintains the apparatus having the process flow 100 when the holder enrolls in an overage service and/or before the apparatus receives the transaction information.
Further regarding block 130, the prompting the holder may include sending and/or presenting one or more questions, instructions, requests, messages, graphics, sounds, phone calls, text messages (e.g., SMS messages, MMS messages, EMS messages, etc.), actionable alerts, instant messages, voice messages, voice recordings, interactive voice response (IVR) communications, pages, emails, communications specific to one or more social media networks and/or applications (e.g., Facebook®, Twitter®, MySpace®, etc.), and/or the like. For example, in some embodiments, the apparatus having the process flow 100 sends a text message to the mobile phone that notifies the holder of the overage and/or prompts the holder to consent to the overage by return text message. As another example, in some embodiments, the apparatus sends a web page to the mobile device that can be rendered at the mobile device to display an input feature (e.g., digital selectable button, link, etc.) that invites the holder to use the input feature to provide the holder's consent. As still another example, in some embodiments where the mobile device includes a speaker, the apparatus having the process flow 100 is configured to send a communication to the mobile device that causes the speaker to output one or more audible instructions that instruct the holder to, for example, depress a physical button and/or speak into a microphone located on and/or near the mobile device in order to provide the holder's consent. As another example, in some embodiments, the apparatus is configured to prompt the holder to consent to the overage by prompting the holder to re-present account information at the transaction machine. In some of these embodiments, the holder re-presenting the account information at the transaction machine serves to indicate the holder's consent to the overage.
In some embodiments, the holder requests the prompting, but in other embodiments, the holder does not. In other words, the prompting may include one or more “push” and/or “pull” communications delivered to the mobile device. Also, in some embodiments, the apparatus having the process flow 100 is configured to communicate with the holder, via the mobile device, by using pre-recorded and/or dynamically generated video and/or audio (e.g., which may include one or more menu options, etc.) in order to further communicate with the holder and/or direct the holder how to proceed.
In some embodiments, the prompting the holder includes presenting information to the holder that describes, defines, identifies, and/or is otherwise associated with the overage referred to in block 120. For example, in some embodiments, the apparatus is configured send, to the user interface associated with the mobile device, information that notifies the holder that the transaction, if completed, will result in the overage. As another example, in some embodiments, the information notifies the holder that one or more overage fees may be assessed (e.g., to the holder, the account, etc.) if the overage transaction is completed and/or if the overage is not cured before the end of the day. As another example, in some embodiments, the information identifies the amount of the transaction, the available balance and/or available credit for the account, the amount of the overage, the amount of the overage fee(s) associated with incurring the overage, one or more terms of an overage service (described in more detail below), and/or the like. In some embodiments, the information associated with the overage may be presented to the holder at the same time as the apparatus prompts the holder to consent to the overage, but in other embodiments, the information is presented in a separate and/or different communication.
Still referring to block 130, the phrase “consent to the overage,” as used herein, is meant to be understood in its broadest sense. For example, in some embodiments, the phrase “consent to the overage” means consent to: (a) incurring the overage (e.g., the account and/or the holder incurring the overage, etc.); (b) incurring an overage fee associated with the overage (e.g., now or at the end of the day in which the transaction occurred if the account settles negative, etc.); (c) one or more terms of an overage service; (d) using the overage service for this transaction (i.e., the transaction referred to in block 110); (e) incurring an overage fee associated with using the overage service; and/or the like. Thus, for example, the apparatus having the process flow 100 can prompt the holder to consent to the overage by prompting the holder to consent to incurring overage and/or to incurring an overage fee associated with the overage.
Regarding block 140, the holder may consent to the overage in any way. In some embodiments, the holder consents to the overage via the mobile device (e.g., via a user interface associated with the mobile device, etc.). For example, the holder may consent to the overage by using one or more input features (e.g., physical and/or digital buttons, microphones, etc.) provided by the mobile device and/or by a mobile banking application that executes on the mobile device. As another example, in some embodiments, the holder consents to the overage by sending an SMS message (e.g., where the SMS message includes the term “Yes” and/or “Consent,” etc.) from the mobile device to the apparatus having the process flow 100. In other embodiments, however, the holder may consent to the overage via the transaction machine (e.g., via a user interface associated with the transaction machine, etc.). For example, in some embodiments, after being prompted to consent to the overage via the mobile device, the holder consents to the overage by using one or more hardware and/or software input features provided by the transaction machine and/or by an application executing on the transaction machine. Accordingly, it will be understood that the holder may be prompted to consent to the overage via a first channel (e.g., the mobile device, etc.) and then provide his consent to the overage via a second channel (e.g., the transaction machine, etc.).
As another example, in some embodiments, the holder consents to the overage by presenting (or re-presenting) account information to the transaction machine after being prompted to consent to the overage. In such embodiments, the holder presenting or re-presenting the account information serves to indicate the holder's consent to the overage. For example, in some embodiments where the transaction machine is a POS device, the apparatus having the process flow 100 is configured to prompt the holder to consent to the overage by re-swiping a debit or credit card through the POS device. If the holder then re-swipes the debit or credit card through the POS device, then the apparatus determines that the holder has consented to the overage.
In some embodiments, the apparatus prompts the holder to re-swipe the debit or credit card by declining the transaction and/or an authorization request associated with the transaction; in response to the declined transaction and/or request, the holder knows to re-swipe the debit or credit card to consent to the overage and/or complete the transaction. In still other embodiments, the holder may consent to the overage via the mobile device or transaction machine, but the holder must still re-swipe the debit or credit card in order to complete the overage transaction. Also, it will be understood that, in some embodiments, by consenting to the overage, the holder also consents, either explicitly or implicitly, to one or more terms of an overage service, to incurring an overage fee associated with the overage, to completing the overage transaction, and/or the like.
Regarding block 150, the apparatus can be configured to authorize the transaction in any way. For example, in some embodiments, the apparatus is configured to send, to the transaction machine referred to in the process flow 100, one or more instructions to complete (and/or for completing) the transaction. In some embodiments, the apparatus is configured to authorize the transaction by approving an authorization request associated with the transaction. In some embodiments, the authorization request approved by the apparatus having the process flow 100 was included in the transaction information referred to in block 110. In some embodiments where the transaction machine referred to in block 110 is the apparatus having the process flow 100, the transaction machine authorizes and/or completes the transaction in response to receiving the holder's consent. In such embodiments, the transaction machine completes the transaction by performing one or more meaningful actions relevant to the transaction, such as, for example, dispensing cash, accepting a purchase transaction, accepting a check deposit, printing a receipt and/or statement, loading a prepaid storage card, transferring funds, and/or the like. In some embodiments, these one or more actions constitute the exchange central to the transaction, define the transaction, are desired by the holder to be performed, and/or were the reason the holder arrived at the transaction machine in the first place.
In accordance with some embodiments, the apparatus configured to perform the process flow 100 is configured to perform the portions of the process flow 100 represented by blocks 110-150 at some point after the holder approaches the transaction machine for the transaction and before the holder leaves the transaction machine. In some embodiments, this means that the apparatus is configured to perform the one or more portions of the process flow 100 (e.g., make the overage determination, send the overage communication, receive the holder's consent to the overage, etc.) during the transaction involving the transaction machine and the holder and/or while the holder is still at the transaction machine.
The apparatus configured to perform the process flow 100 can be configured to perform any of the portions of the process flow 100 represented by blocks 110-150 upon or after one or more triggering events (which, in some embodiments, is one or more of the other portions of the process flow 100). As used herein, a “triggering event” refers to an event that automatically (i.e., without human intervention) triggers the execution, performance, and/or implementation of a triggered action, either immediately, nearly immediately, or sometime after (e.g., within minutes, etc.) the occurrence of the triggering event. For example, in some embodiments, the apparatus configured to perform the process flow 100 is configured such that the apparatus making the overage determination (the triggering event) automatically and immediately or nearly immediately (e.g., within 3-30 seconds, etc.) triggers the apparatus to prompt the holder to consent to the overage (the triggered action(s)). In some embodiments, the apparatus is additionally or alternatively configured to authorize and/or complete the transaction (triggered action) automatically and immediately or nearly immediately after receiving the holder's consent to the overage (triggering event).
In accordance with some embodiments, the apparatus configured to perform the process flow 100 is configured to automatically perform one or more of the portions of the process flow 100 represented by blocks 110-150, whereas in other embodiments, one or more of the portions of the process flow 100 represented by blocks 110-150 require and/or involve human intervention (e.g., a user operating the apparatus configured to perform the process flow 100, etc.). In addition, it will be understood that, in some embodiments, the apparatus configured to perform the process flow 100 (and/or a user thereof) is configured to perform one or more portions (or combinations of portions) of the process flow 100, from start to finish, within moments, seconds, and/or minutes (e.g., within approximately 1-15 minutes from start to finish, etc.). As an example, in some embodiments, the apparatus having the process flow 100 is configured to authorize and/or complete the transaction within moments, seconds, and/or minutes (e.g., within approximately 1-15 minutes, etc.) of: (a) receiving the transaction information associated with the transaction; and/or (b) determining that the account will incur an overage as a result of the transaction.
As another example, in some embodiments, the apparatus having the process flow 100 is configured to send the overage communication while the holder is still at and/or near the transaction machine. Thus, in some embodiments, the apparatus having the process flow 100 is configured to enable the holder to make real time, per transaction decisions at the transaction machine regarding whether the holder wants to consent to the overage, to one or more terms of an overage service (described in more detail below), to completing the overage transaction, to incurring an overage fee associated with the overage, to incurring an overage fee associated with using an overage service, and/or the like. In addition, the apparatus having the process flow 100 may also enable the holder to make these decisions discreetly, thereby avoiding any embarrassment associated with the overage, the overage fee, the overage service, and/or the like.
As mentioned above, in some embodiments, the apparatus having the process flow 100 is configured to provide, implement, and/or is otherwise associated with an overage service. For example, in some embodiments, the apparatus is configured to prompt, via the user interface associated with the mobile device, the holder to consent to, accept, and/or agree to (collectively referred to herein as “agree to” for simplicity) one or more terms of the overage service. In some embodiments, the apparatus prompts the holder to agree to the one or more terms of the overage service by prompting the holder to “opt into” and/or otherwise enroll in the overage service. In some embodiments, as required by one or more laws, rules, and/or regulations, the holder must opt into the overage service before the holder can participate in and/or otherwise use the overage service. It will be understood that the holder may enroll in the overage service at a banking center, through an electronic banking account, via a call center, and/or in some other way.
In other embodiments, the apparatus prompts the holder to agree to use the overage service (and/or agree to the one or more terms of the overage service) for this transaction (e.g., the transaction referred to in block 110, etc.) only. In such embodiments, the apparatus may receive the holder's agreement to use the overage service (and/or agreement to the one or more terms of the overage service) for this transaction only.
Additionally or alternatively, in some embodiments, the apparatus is configured to receive the holder's consent to the overage (and/or to an associated overage fee), as represented by block 140, by receiving the holder's agreement to the one or more terms of the overage service. Still further, in some embodiments, the apparatus is configured to send a confirmation message to the address associated with the mobile device, where the confirmation message includes information that confirms the holder's agreement to the one or more terms of the overage service (and/or the holder's agreement to opt into and/or otherwise enroll in the overage service, and/or the holder's agreement to use the overage service for this transaction).
As used herein, the phrase “overage service” generally refers to a service that provides an account holder, account, and/or counterparty with the funds and/or credit necessary to complete an overage transaction. For example, in some embodiments, where a transaction, if completed, would overdraft a checking account by $10, the overage service can provide the checking account with the $10 needed to complete the transaction. In accordance with some embodiments, the overage service is referred to as an overdraft service if the account participating in the service is a deposit account. In other embodiments, the overage service is referred to as an over limit service if the account participating in the service is a credit account.
It will be understood that the overage service includes one or more terms, which define the one or more rights, responsibilities, privileges, fees, features, and/or obligations of the overage service. For example, in some embodiments, the one or more terms of the overage service describe how the overage service works; identify the overage service provider; define what constitutes an overage; identify the one or more overage fees charged for enrolling in the overage service, for participating in the overage service, and/or for engaging in an overage transaction; and/or the like.
In some embodiments, the overage service is provided by a financial institution, such as a bank, and is funded by that financial institution (and not by an account held by and/or otherwise associated with the holder). For example, in some embodiments, the overage service is provided by the same financial institution that maintains the transaction machine, the apparatus configured to perform the process flow 100, and/or the account that incurs, or will incur, the overage. It will be understood that, in some embodiments, the overage service (and/or the overage service provider) is regulated in the United States by the Electronic Funds Transfer Act, also known as Federal Reserve Board Regulation E (hereinafter “Regulation E”). In other embodiments, the overage service (and/or overage service provider) is regulated in the United States by the Credit Card Accountability Responsibility and Disclosure Act of 2009, which is codified in the United States as Public Law No. 111-24 (sometimes referred to herein, for simplicity, as the “Credit CARD Act of 2009” or the “CARD Act”). In some embodiments, the overage service does not contractually obligate the overage service provider to cover overages. In other words, in such embodiments, the overage service provider may choose to cover overdraft and/or over limit transactions at its discretion. However, in other embodiments, the overage service provider is contractually obligated and/or otherwise required to cover overages incurred by an account.
In some embodiments, one or more portions of the process flow 100 may be configured to comply with one or more portions of a law, rule, and/or regulation that is directed to and/or otherwise relates to an overage (collectively referred to herein as “overage regulation” for simplicity). For example, in the United States, Regulation E regulates overdraft services provided by financial institutions. Accordingly, it will be understood that some embodiments of the present invention enable a financial institution to comply with Regulation E, the CARD Act, and/or one or more other overage regulations. For example, in some embodiments, the overage communication may comply with one or more notification requirements of an overage regulation. As another example, in some embodiments, receiving the holder's consent to the overage (and/or agreement to one or more terms of an overage service), as represented by block 150, may comply with one or more consent, opt-in, and/or revocation requirements of an overage regulation. As another example, in some embodiments, sending the holder a confirmation message that indicates the holder's consent to the overage may comply with one or more confirmation requirements of an overage regulation.
It will be understood that the apparatus having the process flow 100 can be configured to perform one or more portions of any embodiment described and/or contemplated herein, such as, for example, one or more portions of the process flow 200 described herein and/or one or more portions of the process flows described in connection with
As another example, in some embodiments, the apparatus is configured to determine whether the holder has consented to an overage and/or agreed to one or more terms of an overage service. As another example, in some embodiments, the apparatus is configured to send, via the mobile device, the holder a confirmation message that confirms the holder's consent to the overage. As still another example, in some embodiments, the apparatus is configured to store (e.g., in a datastore, in an online banking account, etc.) the holder's consent to the overage, which may, in some embodiments, be required by one or more government and/or financial institution regulations (and/or one or more overage regulations). As a further example, in some embodiments, the apparatus (and/or the transaction machine referred to in block 110) is configured to authenticate (e.g., confirm the identity of) the holder as a condition of accepting the holder's consent to the overage and/or overage service. In some embodiments, the apparatus (and/or transaction machine) is configured to authenticate the holder based at least partially on account information (e.g., ATM/debit/credit card, account number, username, password, PIN, biometric information, barcode, etc.) the holder inserts, provides, and/or presents (collectively referred to herein as “presents” for simplicity) to the transaction machine and/or to the apparatus having the process flow 100. As another example, in some embodiments, the apparatus is configured to post transaction information associated with the transaction (e.g., the transaction information referred to in block 110, etc.) to an electronic banking account associated with the account.
As another example of an additional or alternative portion, in some embodiments, the apparatus having the process flow 100 is configured to: (a) prompt the holder to consent to completing the transaction; and (b) receive the holder's consent to completing the transaction. It will be understood that the apparatus can prompt the holder to consent to completing the transaction in any way, including any of the ways previously described herein in connection with the holder being prompted to consent to the overage (e.g., via the transaction machine, via the mobile device, etc.). The apparatus can also receive the holder's consent to completing the transaction in any way (e.g., via the transaction machine, via the mobile device, via one or more text notifications, etc.). For example, in some embodiments, the apparatus is configured to prompt the holder to consent to completing the transaction by prompting the holder to present or re-present account information at the transaction machine. In some embodiments, the holder presenting or re-presenting the account information at the transaction machine serves to indicate that the holder consents to completing the transaction.
In some embodiments, the apparatus is configured to prompt the holder to consent to completing the transaction in a communication that is separate and/or different than the overage communication. In some of these embodiments, the holder is prompted to consent to completing the transaction after the holder is prompted to consent to the overage. However, in other embodiments, the holder is prompted to consent to the overage and consent to completing the transaction in the same communication. In some embodiments, the prompting the holder to consent to completing the transaction may comply with an overage regulation (e.g., may comply with one or more revocation requirements associated with the overage regulation, etc.).
As a further example of an additional or alternative portion, in some embodiments, the apparatus having the process flow 100 is configured to generate and/or send disclosure information to the holder (i.e., in addition to any disclosure information referred to in the process flow 100) before the overage transaction is initiated, before the holder approaches the transaction machine, before the apparatus receives the transaction information, before the apparatus sends the overage communication, and/or before the apparatus receives the holder's consent to the overage (and/or agreement to one or more terms of an overage service). For example, in some embodiments, before the apparatus receives the transaction information, the apparatus is configured to generate and/or send disclosure information to the holder that defines one or more terms of an overage service. This disclosure information can be sent via one or more emails, telephone calls, text messages, instant messages, IVR communications, communications specific to one or more social media networks and/or applications, direct mailings, electronic banking account-specific messages, and/or the like. In some embodiments, the disclosure information is included in one or more communications typically sent to a holder, such as, for example, a periodic (e.g., monthly) account statement. In other embodiments, instead of sending the disclosure information before the overage transaction is initiated, the apparatus having the process flow 100 is configured to the send the disclosure information to the holder during the transaction (e.g., via the mobile device and/or the transaction machine, etc.), so that the holder can review and consent to the one or more terms of the overage service during the transaction and/or while the holder is at the transaction machine. In some of these embodiments, the holder can enroll in the overage service at the transaction machine, after the overage transaction has been initiated, and/or before the overage transaction has been completed.
In some embodiments, sending the disclosure information to the holder may help a financial institution comply with one or more requirements of an overage regulation. For example, in some embodiments, the disclosure information includes information similar or identical to the information shown in the A-9 Model Consent Form for Overdraft Services, which is provided by the Federal Reserve at http://www.federalreserve.gov/DCCA/RegulationE/20081218/A-9.pdf and is incorporated herein by reference in its entirety. As such, prompting the holder to consent to the overage, as represented by block 130, can include prompting the holder to agree, electronically sign, and/or otherwise acknowledge, via the user interface, that: (a) the holder has received the disclosure information; (b) the holder understands the one or more terms of the overage service defined in the disclosure information; (c) the holder agrees to the one or more terms of the overage service defined in the disclosure information (e.g., the holder enrolls in the overage service, etc.); (d) the holder is already enrolled in the overage service; and/or (e) the holder agrees to use the overage service to complete the overage transaction. Similarly, the receiving the holder's consent to the overage, as represented by block 140, can include receiving one or more of the holder's agreements, signatures, and/or other acknowledgements in response to one or more of the above-described prompts. In some embodiments, because the holder is sent the disclosure information and prompted as described above, the prompting the holder to consent to the overage and/or the receiving the holder's consent to the overage may, individually or collectively, comply with one or more requirements of Regulation E and/or of one or more other overage regulations.
Furthermore, in some embodiments of the invention, the apparatus includes a memory device that has information stored therein about whether the holder has been mailed or otherwise sent overage service disclosure information prior to the transaction referred to in block 110. In some embodiments, the memory device additionally or alternatively stores information about whether the holder has enrolled in an overage service prior to the transaction referred to in block 110. In some such embodiments of the invention, the apparatus may condition sending the overage communication (and/or otherwise prompting the holder) based at least partially whether there is an indication in the memory device that the holder has already received the disclosure information and/or is already enrolled in the overage service.
Referring now to
As represented by block 205, the bank customer approaches the transaction machine for the purpose of engaging in a transaction using the transaction machine. As represented by block 210, the customer presents account information at the transaction machine. For example, in some embodiments where the transaction machine is a POS device, the customer may swipe a debit and/or credit card associated with the account through the POS device in order to communicate account information associated with the account to the POS device and/or to the apparatus having the process flow 200. As another example, in some embodiments where the transaction machine is a personal computer, the customer may input account information into a web page associated with the transaction that is displayed at the personal computer. After the account information is presented, the transaction machine (and/or the apparatus having the process flow 200) identifies and/or authenticates the customer, as represented by block 215. In some embodiments, the transaction machine authenticates the customer based at least partially on the account information (e.g., userid/password, PIN, checkcard, account number, etc.) the customer presents to the transaction machine.
After being authenticated, the customer selects the transaction and/or agrees to the transaction amount, as represented by block 220. Then, as represented by block 225, the transaction machine sends an authorization request to the apparatus having the process flow 200, where the authorization request identifies and/or describes the transaction, the customer, the account, and/or the like. Upon receiving the authorization request, the apparatus must determine whether the account has sufficient available funds and/or credit to cover the transaction, as represented by block 230. If so, then the apparatus, as represented by blocks 235-240, approves the authorization request and/or instructs the transaction machine to complete the transaction. After the transaction is completed at the transaction machine, the customer leaves the transaction machine, as represented by block 245.
However, if the apparatus having the process flow 200 determines that the account does not have sufficient available funds and/or credit to cover the transaction, then the apparatus is configured to determine whether the customer is enrolled in an overage service provided by the financial institution, as represented by block 250. If the customer is not enrolled in the overage service, then the apparatus having the process flow 200 (and/or the transaction machine) is configured decline the authorization request and/or otherwise decline, cancel, abort, and/or reject the transaction, as represented by block 255. Thus, in this example embodiment, the overage service cannot be used to complete the transaction if the holder is not already enrolled in the overage service prior to the transaction being initiated. However, other embodiments may be different. For example, in some embodiments, the apparatus is configured to enroll the customer in the overage service at some point during the transaction, such as, for example, after determining that the customer is not enrolled in the overage service, as represented by block 250, and/or before the customer leaves the transaction machine, as represented by block 245.
Returning to
In accordance with some embodiments, one or more portions of the process flow 200 may comply with one or more requirements of an overage regulation (e.g., Regulation E and/or the CARD Act in the United States, etc.). For example, in some embodiments, receiving the customer's consent to the overage, as represented by the “Yes” arrow between blocks 270 and 275, may comply with one or more consent requirements of an overage regulation. In addition, in some embodiments, receiving the customer's consent may comply with one or more overage regulation requirements because, for example, the customer was first authenticated by the transaction machine and/or by the apparatus having the process flow 200.
Of course, it will also be understood that the embodiment illustrated in
In addition, the apparatus having the process flow 200 can be configured to perform one or more portions of the process flow 200 in real time, in substantially real time, and/or at one or more predetermined times. The apparatus having the process flow 200 may be configured to perform any of the portions of the process flow 200 represented by blocks 205-275 upon or after one or more triggering events (which, in some embodiments, is the performance of one or more of the other portions of the process flow 200). In addition, in some embodiments, the apparatus having the process flow 200 (and/or a customer thereof) is configured to perform each portion of the process flow 200, from start to finish, within moments, seconds, and/or minutes (e.g., within approximately 1-15 minutes, etc.).
Referring now to
As shown in
The transaction machine 320 may include any computerized apparatus that can be configured to perform any one or more of the functions of the transaction machine 320 described and/or contemplated herein. It will also be understood that the transaction machine 320 can include and/or be embodied as, any transaction machine described and/or contemplated herein. It will further be understood that the transaction machine 320 can initiate, perform, complete, and/or otherwise facilitate any transaction described and/or contemplated herein as being initiated, performed, and/or otherwise facilitated by a transaction machine. For example, in some embodiments, the transaction machine 320 includes and/or is embodied as an ATM, a POS device, a self-checkout machine, a vending machine, a ticketing kiosk, a personal computer, a gaming device, a mobile phone, and/or the like. As another example, in some embodiments, the transaction machine 320 is configured to initiate, perform, complete, and/or otherwise facilitate one or more financial and/or non-financial transactions, including, for example, purchasing, renting, selling, and/or leasing goods and/or services (e.g., groceries, stamps, tickets, gift certificates, DVDs, etc.); withdrawing cash; making deposits (e.g., cash, checks, etc.); making payments (e.g., paying telephone bills, sending remittances, etc.); accessing the Internet; and/or the like.
In some embodiments, the transaction machine 320 (and/or one or more other portions of the system 300) requires its users to authenticate themselves to the transaction machine 320 before the transaction machine 320 will initiate, perform, complete, and/or facilitate a transaction. For example, in some embodiments, the transaction machine 320 (and/or the transaction application 327) is configured to authenticate a transaction machine user based at least partially on an ATM/debit/credit card, loyalty/rewards/club card, smart card, token (e.g., USB token, etc.), username/password, personal identification number (PIN), biometric information, and/or one or more other credentials that the user presents to the transaction machine 320. Additionally or alternatively, in some embodiments, the transaction machine 320 is configured to authenticate a user by using one-, two-, or multi-factor authentication. For example, in some embodiments, the transaction machine 320 requires two-factor authentication, such that the holder 302 must provide a valid debit card and enter the correct PIN associated with the debit card in order to authenticate the holder 302 to the transaction machine 320.
As illustrated in
Each communication interface described herein, including the communication interface 322, generally includes hardware, and, in some instances, software, that enables a portion of the system 300, such as the transaction machine 320, to send, receive, and/or otherwise communicate information to and/or from the communication interface of one or more other portions of the system 300. For example, the communication interface 322 of the transaction machine 320 may include a modem, network interface controller (NIC), NFC interface, network adapter, network interface card, and/or some other electronic communication device that operatively connects the transaction machine 320 to another portion of the system 300, such as, for example, the authorization apparatus 330.
Each processor described herein, including the processor 324, generally includes circuitry for implementing the audio, visual, and/or logic functions of that portion of the system 300. For example, the processor may include a digital signal processor device, a microprocessor device, and various analog-to-digital converters, digital-to-analog converters, and other support circuits. Control and signal processing functions of the system in which the processor resides may be allocated between these devices according to their respective capabilities. The processor may also include functionality to operate one or more software programs based at least partially on computer-executable program code portions thereof, which may be stored, for example, in a memory device, such as in the transaction application 327 of the memory 326 of the transaction machine 320.
Each memory device described herein, including the memory 326 for storing the transaction application 327 and other information, may include any computer-readable medium. For example, the memory may include volatile memory, such as volatile random access memory (RAM) having a cache area for the temporary storage of data. Memory may also include non-volatile memory, which may be embedded and/or may be removable. The non-volatile memory may additionally or alternatively include an EEPROM, flash memory, and/or the like. The memory may store any one or more of portions of information used by the apparatus in which it resides to implement the functions of that apparatus.
As shown in
In some embodiments, where the transaction machine 320 includes and/or is embodied as an ATM, the transaction application 327 is configured to execute on the ATM in order to initiate, perform, complete, and/or facilitate, for example, one or more cash withdrawals, deposits, and/or the like. In other embodiments, where the transaction machine 320 includes and/or is embodied as a POS device, the transaction application 327 is configured to execute on the POS device in order to initiate, perform, complete, and/or facilitate, for example, one or more debit card and/or credit card transactions. In still other embodiments, where the transaction machine 320 includes and/or is embodied as a personal computer, the transaction application 327 is configured to execute on the personal computer, and, in some embodiments, the transaction application 327 is embodied as a web browser (i.e., for navigating the Internet, etc.) that is operable to initiate, perform, complete, and/or otherwise facilitate one or more financial and/or non-financial transactions.
In some embodiments, the transaction application 327 is operable to enable the holder 302 and/or transaction machine 320 to communicate with one or more other portions of the system 300, and/or vice versa. In some embodiments, the transaction application 327 is additionally or alternatively operable to initiate, perform, complete, and/or otherwise facilitate one or more financial and/or non-financial transactions. In some embodiments, the transaction application 327 includes one or more computer-executable program code portions for causing and/or instructing the processor 324 to perform one or more of the functions of the transaction application 327 and/or transaction machine 320 described and/or contemplated herein. In some embodiments, the transaction application 327 includes and/or uses one or more network and/or system communication protocols.
As shown in
The authorization application 337 can be operable (e.g., usable, executable, etc.) to initiate, perform, complete, and/or facilitate any one or more portions of the process flows 100 and/or 200 described herein and/or one or more portions of the process flows described in connection with
As another example, in some embodiments, the authorization application 337 is operable to generate and/or send disclosure information to the holder 302, where the disclosure information defines one or more terms of an overage service. In some embodiments, the authorization application 337 generates and/or sends this disclosure information to the holder 302 prior to the holder 302 initiating and/or engaging in a transaction at the transaction machine 320. However, in other embodiments, the authorization application 337 is operable to send the disclosure information to the holder 302 during the overage transaction and/or while the holder 302 is standing at the transaction machine 320. Also, in some embodiments, the authorization application 337 is further operable to prompt the holder 302 (e.g., via the user interface 329, via the user interface 349, during the overage transaction, etc.) to agree to the one or more terms of the overage service defined in the disclosure information. In some embodiments, the authorization application 337 is operable to send a confirmation message to the holder 302 that confirms the holder's consent to the overage and/or to completing the transaction. In some embodiments, the authorization application 337 is operable to perform one or more of these (and/or other) functions, such that a financial institution may comply with one or more overage regulation requirements (e.g., Regulation E in the United States, etc.).
In some embodiments, the authorization application 337 is operable to enable the authorization apparatus 330 to communicate with one or more other portions of the system 300, such as, for example, the authorization datastore 338, the mobile device 340, and/or the transaction machine 320, and/or vice versa. In addition, in some embodiments, the authorization application 337 is operable to initiate, perform, complete, and/or otherwise facilitate one or more financial and/or non-financial transactions. In some embodiments, the authorization application 337 includes one or more computer-executable program code portions for causing and/or instructing the processor 334 to perform one or more of the functions of the authorization application 337 and/or the authorization apparatus 330 that are described and/or contemplated herein. In some embodiments, the authorization application 337 includes and/or uses one or more network and/or system communication protocols.
In addition to the authorization application 337, the memory 336 also includes the authorization datastore 338. It will be understood that the authorization datastore 338 can be configured to store any type and/or amount of information. For example, in some embodiments, the authorization datastore 338 includes information associated with one or more transaction machines, transaction machine users, transactions, overages, financial accounts, electronic banking accounts, addresses associated with accounts, mobile devices, overage services, authorization requests, overage regulations, and/or the like. In some embodiments, the authorization datastore 338 may also store any information related to providing an overage service via a mobile device and/or a transaction machine. In some embodiments, the authorization datastore 338 additionally or alternatively stores information associated with electronic banking and/or electronic banking accounts.
In accordance with some embodiments, the authorization datastore 338 may include any one or more storage devices, including, but not limited to, datastores, databases, and/or any of the other storage devices typically associated with a computer system. It will also be understood that the authorization datastore 338 may store information in any known way, such as, for example, by using one or more computer codes and/or languages, alphanumeric character strings, data sets, figures, tables, charts, links, documents, and/or the like. Further, in some embodiments, the authorization datastore 338 includes information associated with one or more applications, such as, for example, the authorization application 337 and/or the transaction application 327. In some embodiments, the authorization datastore 338 provides a real-time or near real-time representation of the information stored therein, so that, for example, when the processor 334 accesses the authorization datastore 338, the information stored therein is current or nearly current. Although not shown, in some embodiments, the transaction machine 320 includes a transaction datastore that is configured to store any information associated with the transaction machine 320, the transaction application 327, and/or the like. It will be understood that the transaction datastore can store information in any known way, can include information associated with anything shown in
Referring now to
The processor 344 may include the functionality to encode and interleave messages and data prior to modulation and transmission. The processor 344 can additionally include an internal data modem. Further, the processor 344 may include functionality to operate one or more software programs, which may be stored in the memory 346. For example, the processor 344 may be capable of operating a connectivity program, such as a web browser application 348. The web browser application 348 may then allow the mobile device 340 to transmit and receive web content, such as, for example, location-based content and/or other web page content, according to a Wireless Application Protocol (WAP), Hypertext Transfer Protocol (HTTP), and/or the like.
The processor 344 is configured to use the communication interface 342 to communicate with one or more other devices on the network 310. In this regard, the communication interface 342 includes an antenna 376 operatively coupled to a transmitter 374 and a receiver 372 (together a “transceiver”). The processor 344 is configured to provide signals to and receive signals from the transmitter 374 and receiver 372, respectively. The signals may include signaling information in accordance with the air interface standard of the applicable cellular system of the wireless telephone network 310. In this regard, the mobile device 340 may be configured to operate with one or more air interface standards, communication protocols, modulation types, and access types. By way of illustration, the mobile device 340 may be configured to operate in accordance with any of a number of first, second, third, and/or fourth-generation communication protocols and/or the like. For example, the mobile device 340 may be configured to operate in accordance with second-generation (2G) wireless communication protocols IS-136 (time division multiple access (TDMA)), GSM (global system for mobile communication), and/or IS-95 (code division multiple access (CDMA)), or with third-generation (3G) wireless communication protocols, such as Universal Mobile Telecommunications System (UMTS), CDMA2000, wideband CDMA (WCDMA) and/or time division-synchronous CDMA (TD-SCDMA), with fourth-generation (4G) wireless communication protocols, and/or the like. The mobile device 340 may also be configured to operate in accordance with non-cellular communication mechanisms, such as via a wireless local area network (WLAN) or other communication/data networks.
The communication interface 342 may also include a near field communication (NFC) interface 370. As used herein, the phrase “NFC interface” generally refers to hardware and/or software that is configured to contactlessly and/or wirelessly send and/or receive information over relatively short ranges (e.g., within four inches, within three feet, within fifteen feet, etc.). The NFC interface 370 may include a smart card, key card, proximity card, Bluetooth® device, radio frequency identification (RFID) tag and/or reader, transmitter, receiver, and/or the like. In some embodiments, the NFC interface 370 communicates information via radio, infrared (IR), and/or optical transmissions. In some embodiments, the NFC interface 370 is configured to operate as an NFC transmitter and/or as an NFC receiver (e.g., an NFC reader, etc.). In some embodiments, the NFC interface 370 enables the mobile device 340 to operate as a mobile wallet. Also, it will be understood that the NFC interface 370 may be embedded, built, carried, and/or otherwise supported in and/or on the mobile device 340. In some embodiments, the NFC interface 370 is not supported in and/or on the mobile device 340, but the NFC interface 370 is otherwise operatively connected to the mobile device 340 (e.g., where the NFC interface 370 is a peripheral device plugged into the mobile device 340, etc.). Other apparatuses having NFC interfaces mentioned herein may be configured similarly.
In some embodiments, the NFC interface 370 of the mobile device 340 is configured to contactlessly and/or wirelessly communicate information to and/or from a corresponding NFC interface of another apparatus (e.g., the transaction machine 320, etc.). For example, in some embodiments, the mobile device 340 is a mobile phone, the NFC interface 370 is a smart card having account information stored therein, and the transaction machine 320 is a POS device having an NFC reader operatively connected thereto. In such embodiments, when the mobile phone and/or smart card is brought within a relatively short range of the NFC reader, the smart card is configured to wirelessly and/or contactlessly send the account information to the NFC reader in order to, for example, initiate, perform, complete, and/or otherwise facilitate a transaction.
In addition to the NFC interface 370, the mobile device 340 can have a user interface 349 that is, like other user interfaces described herein, made up of one or more user output devices 349A and/or user input devices 349B. The user output devices 349A include a display 380 (e.g., a liquid crystal display and/or the like) and a speaker 382 and/or other audio device, which are operatively coupled to the processor 344. The user input devices 349B, which allow the mobile device 340 to receive data from a user such as the holder 302, may include any of a number of devices allowing the mobile device 340 to receive data from a user, such as a keypad, keyboard, touch-screen, touchpad, microphone, mouse, joystick, other pointer device, button, soft key, and/or other input device(s). The user interface 349 may also include a camera 341, such as a digital camera.
In some embodiments, the mobile device 340 also includes a positioning system device 390 that can be used to determine the location of the mobile device 340. For example, the positioning system device 390 may include a GPS transceiver. In some embodiments, the positioning system device 390 is at least partially made up of the antenna 376, transmitter 374, and receiver 372 described above. For example, in one embodiment, triangulation of cellular signals may be used to identify the approximate location of the mobile device 340. In other embodiments, the positioning system device 390 includes a proximity sensor and/or transmitter, such as an RFID tag, that can sense or be sensed by devices known to be located proximate a merchant and/or other location to determine that the mobile device 340 is located proximate these known devices.
The mobile device 340 further includes a power source 345, such as a battery, for powering various circuits and other devices that are used to operate the mobile device 340. Embodiments of the mobile device 340 may also include a clock or other timer 343 configured to determine and, in some cases, communicate actual or relative time to the processor 344 or one or more other devices.
The mobile device 340 also includes a memory 346 operatively connected to the processor 344. As used herein, memory includes any computer readable medium (as defined herein) configured to store data, code, and/or other information. The memory 346 may include volatile memory, such as volatile Random Access Memory (RAM) including a cache area for the temporary storage of data. The memory 346 may also include non-volatile memory, which can be embedded and/or may be removable. The non-volatile memory can additionally or alternatively include an electrically erasable programmable read-only memory (EEPROM), flash memory or the like.
The memory 346 can store any of a number of applications which may include computer-executable instructions/code executed by the processor 344 to implement the functions of the mobile device 340 described herein. For example, the memory 346 may include such applications as a web browser application 348 and/or a mobile banking application 347. It will be understood that the web browser application 348 and/or the mobile banking application 347 can be, individually or collectively, operable (e.g., usable, executable, etc.) to initiate, perform, complete, and/or facilitate any one or more portions of the process flows 100 and/or 200 described herein and/or one or more portions of the process flows described in connection with
In some embodiments, these applications provide a graphical user interface (GUI) on the display 380 that allows the holder 302 to communicate with the mobile device 340, the transaction machine 320, the authorization apparatus 330, and/or one or more other portions of the system 300. In some embodiments, the holder 302 can use the mobile banking application 347 to access the electronic banking account 309 (e.g., mobile banking account, etc.) that is associated with the account 308. The memory 346 can also store any type and/or amount information used by the mobile device 340, and/or used by the applications and/or the devices that make up the mobile device 340 and/or that are in communication with the mobile device 340, to implement the functions of the mobile device 340 and/or the other systems described and/or contemplated herein. For example, in some embodiments, the memory 346 stores account information (e.g., routing and/or account numbers, account names, username/passwords, PINs, biometric information, etc.) associated with the holder 302.
The embodiments illustrated in
The system 300 and/or one or more portions of the system 300 may include and/or implement any embodiment of the present invention described and/or contemplated herein. For example, in some embodiments, the system 300 (and/or one or more portions of the system 300) is configured to implement any one or more embodiments of the process flow 100 described and/or contemplated herein in connection with
As a specific example, in accordance with an embodiment of the present invention, the authorization apparatus 330 is configured to: (a) receive transaction information associated with a transaction, where the transaction involves the account 308, the transaction machine 320, and the holder 302, as represented by block 110 in
Referring now to
In accordance with some embodiments, the POS device 401 and the mobile phone 405 are operatively and selectively connected to the authorization server 403 via one or more networks (not shown). For example, in some embodiments, the POS device 401 is operatively connected to the authorization server 403 via a payment network, and/or the mobile phone 405 is operatively connected to the authorization server 403 via a telephone network. Also, the POS device 401 and the mobile phone 405 are accessible to a customer of a financial institution (not shown). Also, in this example embodiment, the POS device 401 is maintained by a merchant, the mobile phone 405 is maintained by the customer of the financial institution, and the authorization server 403 is maintained by the financial institution. Further, in accordance with some embodiments, the financial institution maintains the checking account held by the customer and associated with the debit card mentioned below.
As represented by block 402, the customer swipes a debit card at the POS device 401 to engage in a debit card transaction involving the customer and the merchant. Although not shown, the POS device 401 may also authenticate the customer based at least partially on one or more credentials the customer provides to the POS device 401 (e.g., based on the debit card swiped, etc.). Next, as represented by block 404, the POS device 401 generates and sends an authorization request associated with the debit card transaction to the authorization server 403. In accordance with some embodiments, the authorization request includes information that, for example, identifies the customer, the checking account associated with the debit card, the amount of the transaction, the one or more goods and/or services involved in the transaction, and/or the like. As represented by block 406, the authorization server 403 then determines that the checking account associated with the debit card will incur an overdraft as a result of the transaction. In this example embodiment, after making the overdraft determination, the authorization server 403 declines the authorization request, as represented by block 408. Also, as represented by block 410, the authorization server 403 determines that the customer is enrolled in an overdraft service provided by the financial institution. Thereafter, as represented by block 412, the authorization server 403 identifies a phone number associated with the checking account by, for example, accessing an account datastore having information associated with the checking account stored therein.
After the authorization server 403 identifies the phone number, the authorization server 403 sends a text message (e.g., SMS message, MMS message, EMS message, etc.) to the phone number, which corresponds to the mobile phone 405, as represented by block 414. In accordance with some embodiments, the text message received by the mobile phone 405 notifies the customer of the overdraft and prompts the customer to consent to the overdraft by return text message. In some embodiments, the text message received by the mobile phone 405 is delivered visually to the customer via a display of the mobile phone 405. After reading the text message at the mobile phone 414, the customer sends, via a second text message, his consent to the overdraft back to the authorization server 403, as represented by block 416. For example, in some embodiments, the customer sends a “Yes” SMS message to a financial institution phone number, where the phone number was provided in the SMS message originally sent from the authorization server 403. In some embodiments, by consenting to the overdraft, the customer agrees to overdraft the checking account in order to complete the overdraft transaction.
After the customer consents to the overdraft, the authorization server 403 stores the customer's consent in a datastore, as represented by block 418. In addition, the authorization server 403 sends another text message to the mobile phone 405 via the phone number, where the text message prompts the customer to re-swipe his debit card at the POS device 401 to complete the transaction, as represented by block 420. Thereafter, the customer re-swipes the debit card at the POS device 401, as represented by block 422. In some embodiments, the customer re-swiping his debit card at the POS device 401 serves to indicate that the customer consents to completing the transaction.
After the customer re-swipes, the POS device 401 generates and sends another authorization request to the authorization server 403, as represented by block 424, which is approved by the authorization server 403, as represented by block 426. In some embodiments, the authorization server 403 approves the second authorization request based at least partially on receiving the customer's consent to the overdraft (via the text message) and/or based at least partially on the customer re-swiping his debit card at the POS device 401. After the second authorization request has been approved, the transaction is completed at the POS device 401, as represented by block 428. It will be understood that, in some embodiments, the first authorization request, as represented by block 404, represents the first attempt to complete the transaction referred to in block 402, and the second authorization request, as represented by block 424, represents a second attempt to complete the same transaction.
Of course, the embodiment illustrated in
Also, in some embodiments, one or more of the portions of the process flow represented by blocks 402-428 are triggered by one or more triggering events, which, in some embodiments, include the performance of one or more of the other portions of the process flow represented by blocks 402-428. Also, in some embodiments, the system 400 is configured to perform the entire process flow represented by blocks 402-428, from start to finish, within moments, seconds, and/or minutes. For example, in some embodiments, the customer consents to the overdraft within approximately 1-15 minutes of the authorization server 403 receiving the authorization request from the POS device 401. Further, it will be understood that one or more portions of the process flow represented by blocks 402-428 are configured to comply with one or more requirements of an overage regulation (e.g., Regulation E and/or the CARD Act in the United States).
Referring now to
In accordance with some embodiments, the POS device 501 and the mobile phone 503 are operatively and selectively connected to the authorization server 505 via one or more networks (not shown). For example, in some embodiments, the POS device 501 is operatively connected to the authorization server 505 via a payment network, and/or the mobile phone 503 is operatively connected to the authorization server 505 via a telephone network. In addition, the NFC interface of the mobile phone 503 and the NFC interface of the POS device 501 enable the mobile phone 503 to wirelessly and/or contactlessly communicate with the POS device 501. For example, in some embodiments, the mobile phone 503 includes a smart card that is configured to wirelessly and/or contactlessly communicate account and/or transaction information to and/or from an NFC reader associated with the POS device 501. As such, in accordance with some embodiments, the mobile phone 503 is configured to operate as a mobile wallet.
It will be understood that the POS device 501 and the mobile phone 503 are accessible to the customer referred to in block 502. Also, in this example embodiment, the POS device 501 is maintained by a merchant, the mobile phone 503 is maintained by the customer of a bank, and the authorization server 505 is maintained by the bank. Further, in accordance with some embodiments, the bank maintains the credit card account held by the customer, and the mobile phone is associated with the credit card account.
As represented by block 502, the customer logs in to a mobile banking account accessible through the mobile phone 503. In some embodiments, the mobile banking account is accessible through a mobile banking application that is installed and executes on the mobile phone 503. In some embodiments, the mobile banking application authenticates the customer before providing the customer access to the mobile banking account. In some embodiments, the mobile banking application authenticates the customer based at least partially on one or more credentials provided by the customer to the application.
After logging in, the customer presents the mobile phone 503 to the POS device 501 to engage in the transaction, as represented by block 504. For example, in some embodiments, the customer “taps” the mobile phone 503 to the POS device 501 by holding the NFC interface of the mobile phone 503 within a relatively short range of (e.g., within approximately four inches of, etc.) the NFC interface of the POS device 501. When the mobile phone 503 is presented to the POS device 501, the POS device 501 receives credit card account information from the mobile phone 503, as represented by block 506. Thereafter, the POS device 501 generates and sends an authorization request associated with the transaction to the authorization server 505, as represented by block 508. In accordance with some embodiments, the authorization request includes information that, for example, identifies the customer, the credit card account associated with the mobile phone, the amount of the transaction, the one or more goods and/or services involved in the transaction, and/or the like. After receiving the authorization request, as represented by block 510, the authorization server 505 determines that the credit card account involved in the transaction will go over limit as a result of the transaction. After making the over limit determination, the authorization server 505, in this example embodiment, determines that the customer is enrolled in an over limit service provided by the bank, as represented by block 512. Thereafter, as represented by block 514, the authorization server 505 identifies the mobile banking account associated with the credit card account.
After the authorization server 505 identifies the mobile banking account, the authorization server 505 sends a mobile banking account-specific communication that is accessible to the mobile phone 503, as represented by block 516. In accordance with some embodiments, the communication notifies the customer of the over limit amount and prompts the customer to consent to going over limit. In some embodiments, the communication received by the mobile phone 503 is delivered visually to the customer via a display of the mobile phone 503 and/or audibly via a speaker of the mobile phone 503. After reading the communication at the mobile phone 503, the customer consents, via the mobile banking account, to going over limit, as represented by block 518. For example, in some embodiments, the customer selects a digital button displayed in associated with the mobile banking account to indicate that the customer consents to the over limit transaction. In some embodiments, by consenting to the over limit amount, the customer agrees to exceeding the credit limit of the credit card account in order to complete the over limit transaction.
After the customer consents to going over limit, the authorization server 505 approves the authorization request, as represented by block 520. As represented by block 522, the authorization server 505 also generates and sends an electronic receipt associated with the credit card transaction to the mobile banking account. In some embodiments, this electronic receipt serves as a confirmation message to confirm the customer's consent to going over limit and/or to completing the transaction. In some embodiments, the authorization server 505 additionally or alternatively posts transaction information associated with the transaction to the mobile banking account. After the authorization request has been approved, the transaction is completed at the POS device 501, as represented by block 524.
Of course, the embodiment illustrated in
Also, in some embodiments, one or more of the portions of the process flow represented by blocks 502-524 are triggered by one or more triggering events, which, in some embodiments, include the performance of one or more of the other portions of the process flow represented by blocks 502-524. Also, in some embodiments, the system 500 is configured to perform the entire process flow represented by blocks 502-524, from start to finish, within moments, seconds, and/or minutes. For example, in some embodiments, the customer consents to the over limit amount within approximately 1-15 minutes of the authorization server 505 receiving the authorization request from the POS device 501. Further, it will be understood that one or more portions of the process flow represented by blocks 502-524 are configured to comply with one or more requirements of an overage regulation (e.g., Regulation E and/or the CARD Act in the United States, etc.).
Although many embodiments of the present invention have just been described above, the present invention may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will satisfy applicable legal requirements. Also, it will be understood that, where possible, any of the advantages, features, functions, devices, and/or operational aspects of any of the embodiments of the present invention described and/or contemplated herein may be included in any of the other embodiments of the present invention described and/or contemplated herein, and/or vice versa. In addition, where possible, any terms expressed in the singular form herein are meant to also include the plural form and/or vice versa, unless explicitly stated otherwise. Accordingly, the terms “a” and/or “an” shall mean “one or more,” even though the phrase “one or more” is also used herein. Like numbers refer to like elements throughout.
As will be appreciated by one of ordinary skill in the art in view of this disclosure, the present invention may include and/or be embodied as an apparatus (including, for example, a system, machine, device, computer program product, and/or the like), as a method (including, for example, a business method, computer-implemented process, and/or the like), or as any combination of the foregoing. Accordingly, embodiments of the present invention may take the form of an entirely business method embodiment, an entirely software embodiment (including firmware, resident software, micro-code, etc.), an entirely hardware embodiment, or an embodiment combining business method, software, and hardware aspects that may generally be referred to herein as a “system.” Furthermore, embodiments of the present invention may take the form of a computer program product that includes a computer-readable storage medium having one or more computer-executable program code portions stored therein. As used herein, a processor, which may include one or more processors, may be “configured to” perform a certain function in a variety of ways, including, for example, by having one or more general-purpose circuits perform the function by executing one or more computer-executable program code portions embodied in a computer-readable medium, and/or by having one or more application-specific circuits perform the function.
It will be understood that any suitable computer-readable medium may be utilized. The computer-readable medium may include, but is not limited to, a non-transitory computer-readable medium, such as a tangible electronic, magnetic, optical, electromagnetic, infrared, and/or semiconductor system, device, and/or other apparatus. For example, in some embodiments, the non-transitory computer-readable medium includes a tangible medium such as a portable computer diskette, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or Flash memory), a compact disc read-only memory (CD-ROM), and/or some other tangible optical and/or magnetic storage device. In other embodiments of the present invention, however, the computer-readable medium may be transitory, such as, for example, a propagation signal including computer-executable program code portions embodied therein.
One or more computer-executable program code portions for carrying out operations of the present invention may include object-oriented, scripted, and/or unscripted programming languages, such as, for example, Java, Perl, Smalltalk, C++, SAS, SQL, Python, Objective C, and/or the like. In some embodiments, the one or more computer-executable program code portions for carrying out operations of embodiments of the present invention are written in conventional procedural programming languages, such as the “C” programming languages and/or similar programming languages. The computer program code may alternatively or additionally be written in one or more multi-paradigm programming languages, such as, for example, F#.
Some embodiments of the present invention are described herein with reference to flowchart illustrations and/or block diagrams of apparatuses and/or methods. It will be understood that each block included in the flowchart illustrations and/or block diagrams, and/or combinations of blocks included in the flowchart illustrations and/or block diagrams, may be implemented by one or more computer-executable program code portions. These one or more computer-executable program code portions may be provided to a processor of a general purpose computer, special purpose computer, and/or some other programmable data processing apparatus in order to produce a particular machine, such that the one or more computer-executable program code portions, which execute via the processor of the computer and/or other programmable data processing apparatus, create mechanisms for implementing the steps and/or functions represented by the flowchart(s) and/or block diagram block(s).
The one or more computer-executable program code portions may be stored in a transitory and/or non-transitory computer-readable medium (e.g., a memory, etc.) that can direct, instruct, and/or cause a computer and/or other programmable data processing apparatus to function in a particular manner, such that the computer-executable program code portions stored in the computer-readable medium produce an article of manufacture including instruction mechanisms which implement the steps and/or functions specified in the flowchart(s) and/or block diagram block(s)
The one or more computer-executable program code portions may also be loaded onto a computer and/or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer and/or other programmable apparatus. In some embodiments, this produces a computer-implemented process such that the one or more computer-executable program code portions which execute on the computer and/or other programmable apparatus provide operational steps to implement the steps specified in the flowchart(s) and/or the functions specified in the block diagram block(s). Alternatively, computer-implemented steps may be combined with, and/or replaced with, operator- and/or human-implemented steps in order to carry out an embodiment of the present invention.
While certain exemplary embodiments have been described and shown in the accompanying drawings, it is to be understood that such embodiments are merely illustrative of and not restrictive on the broad invention, and that this invention not be limited to the specific constructions and arrangements shown and described, since various other changes, combinations, omissions, modifications and substitutions, in addition to those set forth in the above paragraphs, are possible. Those skilled in the art will appreciate that various adaptations, modifications, and combinations of the just described embodiments can be configured without departing from the scope and spirit of the invention. Therefore, it is to be understood that, within the scope of the appended claims, the invention may be practiced other than as specifically described herein.
The present application is a continuation-in-part application of, and claims priority to, U.S. patent application Ser. No. 12/879,866, which was filed on Sep. 10, 2010, and is entitled “Service Participation Acknowledgment System,” and which is incorporated by reference herein in its entirety. The present application also claims priority to U.S. Provisional Patent Application No. 61/416,652, which was filed on Nov. 23, 2010, and is entitled “Overage Communication Systems,” and which is incorporated by reference herein in its entirety. The present application further claims priority to U.S. Provisional Patent Application No. 61/436,196, which was filed on Jan. 26, 2011, and is entitled “Overage Communication Systems,” and which is incorporated by reference herein in its entirety.
| Number | Date | Country | |
|---|---|---|---|
| 61416652 | Nov 2010 | US | |
| 61436196 | Jan 2011 | US |
| Number | Date | Country | |
|---|---|---|---|
| Parent | 12879866 | Sep 2010 | US |
| Child | 13033492 | US |
