An enterprise graph query identifies an actor object set comprising one or more actor objects in a store of computer-readable enterprise objects, a target object set comprising one or more target objects in the store of computer-readable enterprise objects, and a relationship between the actor object set and the target object set. Enterprise objects are computer-readable objects in a store that relate to one or more entities, such as one or more user profiles or groups of user profiles (e.g., for a company or other organization). For example, enterprise objects may include user profiles, emails, word processing documents, slide presentations, digital photographs, digital videos, spreadsheets, databases, database tables, database rows or columns, database records, storage folders, Web pages, saved chat sessions, etc. For example, a simple enterprise graph query may request objects (the target objects) viewed by a particular user profile (the actor object) in the last fifteen days. Actor objects may be other types of objects, such as documents, etc. For example, an enterprise graph query may ask for all documents that have been viewed by user profiles who also viewed a specified document. In that case the specified document is the actor object (with an inferred action), and the other viewed documents are the target objects. Such enterprise graph queries may be very long and difficult for a user to enter, especially if the graph queries include combinations of multiple relationships between actor object set(s) and target object set(s).
It can be useful to repeat enterprise graph queries to access previously-retrieved results and/or to access updates to the results. The discussion below relates to persisting enterprise graph queries in association with an entity so that such an entity can be provided with access to updated results to the query. This can be done by accessing the persisted query, without needing user input to re-enter the original query. Entities discussed herein are computer-readable data entities stored in computer hardware, and/or the computer hardware itself. For example, an entity may be a computer-readable user profile, a group of such user profiles, a computer-readable portal site or page (e.g., a portal Web page that can be viewed by a group of logged-in user profiles, or a portal page that can be provided to mobile applications to which specified user profiles are logged in), and/or data representing a specified geographical location (e.g., global positioning coordinates within a specified range, or other positioning indicators that indicate such a specified geographical location).
In one embodiment, the tools and techniques can include a computer search service receiving an enterprise graph query from a client computing device that is remote from the computer search service, with the enterprise graph query identifying an actor object set comprising one or more actor objects in a store of computer-readable enterprise objects, a target object set comprising one or more target objects in the store of computer-readable enterprise objects, and a relationship between the actor object set and the target object set. The search service can return results of the enterprise graph query to the client device. The search service can receive from the client device an indication of user input instructing the search service to persist the enterprise graph query, with the indication of user input also instructing the search service to associate the persisted enterprise graph query with an entity. Moreover, in response to receiving the indication of user input, the search service can persist the enterprise graph query and associate the persisted enterprise graph query with the entity.
In another embodiment of the tools and techniques, a first search client computer application of a first type can receive user input requesting that an enterprise graph query be persisted in association with an entity, with the enterprise graph query identifying an actor object set comprising one or more actor objects in a store of computer-readable enterprise objects, a target object set comprising one or more target objects in the store of computer-readable enterprise objects, and a relationship between the actor object set and the target object set. The first search client computer application can request that the enterprise graph query be persisted in association with the entity in response to receiving the user input requesting that the enterprise graph query be persisted. The first search client computer application can display a first user interface item representing the persisted enterprise graph query, with the first user interface item being displayed in a first format. The first search client computer application can receive user input associated with the entity, with the user input received by the first search client computer application being directed at and selecting the first user interface item. In response to receiving the user input directed at and selecting the first user interface item, the first client computer application can request a search service to perform a first instance of the enterprise graph query. The first search client computer application can receive from the search service results of the first instance of the enterprise graph query. The first search client computer application can display at least a portion of the results of the first instance of the enterprise graph query in response to receiving the user input directed at and selecting the first user interface item.
Also, a second search client computer application of a second type that is different from the first type can display a second user interface item representing the persisted enterprise graph query. As an example, the user interface item may be surfaced in a display region for persisted query representations when a particular user interface page is displayed. As another example, the user interface item may be surfaced as a suggestion when user input is provided in a search box (e.g., if a user starts typing “Documents modified”, the system may suggest a corresponding persisted query, such as “Documents modified by Joe Johnson” using existing query suggestion techniques). The second search client computer application of the second type can receive user input associated with the entity, with the user input directed at and selecting the second user interface item. In response to receiving the user input directed at and selecting the second user interface item, the second client computer application can request the search service to perform a second instance of the enterprise graph query. The second search client computer application can receive from the search service results of the second instance of the enterprise graph query. The results of the second instance of the enterprise graph query may be the same as, entirely different from, or overlapping with the results of the first instance of the enterprise graph query, depending on the extent to which enterprise objects matching the query have or have not changed between the running of the first and second instances of the enterprise graph query. Moreover, the second search client computer application can display at least a portion of the results of the second instance of the enterprise graph query in response to receiving the user input directed at and selecting the second user interface item.
This Summary is provided to introduce a selection of concepts in a simplified form. The concepts are further described below in the Detailed Description. This Summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter. Similarly, the invention is not limited to implementations that address the particular techniques, tools, environments, disadvantages, or advantages discussed in the Background, the Detailed Description, or the attached drawings.
Embodiments described herein are directed to techniques and tools for persistence of enterprise graph queries. Such improvements may result from the use of various techniques and tools separately or in combination.
Such techniques and tools may include persisting an enterprise graph query for a user in a way that is available across devices, and/or being able to subscribe to the results returned by a persisted enterprise graph query across devices. For example, when a user has entered in a search box an enterprise graph query (e.g., a query that reads “Presented to My colleagues about Contoso”) the user may be enabled to provide user input to instruct a search service to save the enterprise graph query to easily check if any new items match the query and/or to access existing items that match the query. The persisted query may then be accessed and run from a broad set of experiences, for example, but not limited to, Web experiences (such as using a general Web browser client application), mobile app experiences (such as using a specific mobile application directed to use on a smartphone), tablet app experiences (such as using a specific mobile application directed to use on a tablet computer), client application (such as using a specific desktop client application that is configured to run on a personal computing device such as a laptop, desktop, a tablet running personal computing device software, etc.), LOB (line of business) application systems, etc.
When a user provides user input requesting that an enterprise graph query be persisted, the query (i.e., a computer-readable definition of the query) can be persisted in the enterprise graph service, or search service. A wide variety of devices and experiences that are authenticated to the search service can have access to the persisted query and may execute the query as a result of a user action or based on other criteria, such as timer jobs.
When an enterprise graph query has been persisted in response to user input, the results returned from the enterprise graph query can be available to devices and experiences as a stream of item notifications (which may include the updated items), making it possible to keep updated for any changes to the related graph index actor objects, relationships, or target objects.
Accordingly, one or more substantial technical benefits can be realized from the tools and techniques described herein. For example, enterprise graph queries can be run and/or re-run more with less effort on the part of a user, and possibly with fewer computing resources being involved. For example, re-running a query may involve a user simply providing a single user input action that selects a visual representation of the persisted query, or updated query result notifications for a persisted query may be provided automatically to a subscribed user profile.
The subject matter defined in the appended claims is not necessarily limited to the benefits described herein. A particular implementation of the invention may provide all, some, or none of the benefits described herein. Although operations for the various techniques are described herein in a particular, sequential order for the sake of presentation, it should be understood that this manner of description encompasses rearrangements in the order of operations, unless a particular ordering is required. For example, operations described sequentially may in some cases be rearranged or performed concurrently. Moreover, for the sake of simplicity, flowcharts may not show the various ways in which particular techniques can be used in conjunction with other techniques.
Techniques described herein may be used with one or more of the systems described herein and/or with one or more other systems. For example, the various procedures described herein may be implemented with hardware or software, or a combination of both. For example, the processor, memory, storage, output device(s), input device(s), and/or communication connections discussed below with reference to
The computing environment (100) is not intended to suggest any limitation as to scope of use or functionality of the invention, as the present invention may be implemented in diverse general-purpose or special-purpose computing environments.
With reference to
Although the various blocks of
A computing environment (100) may have additional features. In
The storage (140) may be removable or non-removable, and may include computer-readable storage media such as flash drives, magnetic disks, magnetic tapes or cassettes, CD-ROMs, CD-RWs, DVDs, or any other medium which can be used to store information and which can be accessed within the computing environment (100). The storage (140) stores instructions for the software (180).
The input device(s) (150) may be one or more of various different input devices. For example, the input device(s) (150) may include a user device such as a mouse, keyboard, trackball, etc. The input device(s) (150) may implement one or more natural user interface techniques, such as speech recognition, touch and stylus recognition, recognition of gestures in contact with the input device(s) (150) and adjacent to the input device(s) (150), recognition of air gestures, head and eye tracking, voice and speech recognition, sensing user brain activity (e.g., using EEG and related methods), and machine intelligence (e.g., using machine intelligence to understand user intentions and goals). As other examples, the input device(s) (150) may include a scanning device; a network adapter; a CD/DVD reader; or another device that provides input to the computing environment (100). The output device(s) (160) may be a display, printer, speaker, CD/DVD-writer, network adapter, or another device that provides output from the computing environment (100). The input device(s) (150) and output device(s) (160) may be incorporated in a single system or device, such as a touch screen or a virtual reality system.
The communication connection(s) (170) enable communication over a communication medium to another computing entity. Additionally, functionality of the components of the computing environment (100) may be implemented in a single computing machine or in multiple computing machines that are able to communicate over communication connections. Thus, the computing environment (100) may operate in a networked environment using logical connections to one or more remote computing devices, such as a mobile computing device, a personal computer, a server, a router, a network PC, a peer device or another common network node. The communication medium conveys information such as data or computer-executable instructions or requests in a modulated data signal. A modulated data signal is a signal that has one or more of its characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media include wired or wireless techniques implemented with an electrical, optical, RF, infrared, acoustic, or other carrier.
The tools and techniques can be described in the general context of computer-readable media, which may be storage media or communication media. Computer-readable storage media are any available storage media that can be accessed within a computing environment, but the term computer-readable storage media does not refer to propagated signals per se. By way of example, and not limitation, with the computing environment (100), computer-readable storage media include memory (120), storage (140), and combinations of the above.
The tools and techniques can be described in the general context of computer-executable instructions, such as those included in program modules, being executed in a computing environment on a target real or virtual processor. Generally, program modules include routines, programs, libraries, objects, classes, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The functionality of the program modules may be combined or split between program modules as desired in various embodiments. Computer-executable instructions for program modules may be executed within a local or distributed computing environment. In a distributed computing environment, program modules may be located in both local and remote computer storage media.
For the sake of presentation, the detailed description uses terms like “determine,” “select,” “receive,” “respond,” and “send” to describe computer operations in a computing environment. These and other similar terms are high-level abstractions for operations performed by a computer, and should not be confused with acts performed by a human being, unless performance of an act by a human being (such as a “user”) is explicitly noted. The actual computer operations corresponding to these terms vary depending on the implementation.
The client devices (204) and the search service (202) may be connected by a computer network (209), which may include a global computer network and/or one or more localized or proprietary computer networks, such as a wireless data network, a wide area network, a local area network, etc. Additionally, the search service (202) may be connected to an object store (210), which may be a single localized object store or a distribution of multiple object stores located on a single machine, or on multiple machines, in a single data center, spread across multiple data centers, etc. Objects in the object store (210) can include a variety of different types of computer-readable objects. For example, the objects may include searchable objects (212), which could include content objects such as documents (presentations, word processing documents, spreadsheets, Web pages, etc.), audio and/or video files, stored emails, entities (214) (e.g., user profiles or portal Web pages), etc.
The objects in the object store (210) may also include objects that are specific to query persistence features. For example, the object store (210) may include persisted queries (216), which are queries that are persisted in such a manner that the queries can be re-run at a later time. The object store (210) may also include subscription entries (218), which can each include an indication of one or more queries that are subscribed to, as well as one or more entities (214) that are subscribed to the one or more queries. The subscription entries (218) may also include other information, such as a start time of the subscription, an end time of the subscription, a frequency with which a check is to be done for updates, etc. The object store (210) may also include one or more associations (220) that associate one or more persisted queries (216) with one or more entities (214), so that the one or more entities can be provided with access to the persisted queries (216), such as by providing the entities (214) with representations of the persisted queries (216). For example, such representations could include a user interface item on a page for presentation in association with the entity (214). The entities (214), persisted queries (216), subscription entries (218), and associations (220) may be combined with each other and/or further separated out in particular implementations. For example, a persisted query (216) could be stored within a particular entity (214), thereby providing the association (220), which can be an implicit association by virtue of the location of the persisted query (216) within the entity (214).
Referring still to
Multiple different types of computer-readable data can be exchanged between the search service (202) and the client devices (204). For example, a client device (204) may receive user input (230), which may prompt the client device (204) to send data to the search service (202). For example, the user input (230) may define a graph query (240), and a first client application (206) in a client device (204) may send the graph query (240) to the search service (202), requesting that the search service (202) perform the requested graph query (240) and return query results (245) to that same first client application (206).
As another example, the first client application (206) may receive user input (230) requesting that the query be persisted. For example, this user input (230) may be in the form of a request to pin a representation of the graph query (240) (i.e., to keep the representation on one or more views when the representation may not otherwise remain in such views, whether or not this functionality is referred to using the term “pinning” or similar terms in the particular implementation). In response, the first client application (206) can send a persistence instruction (250) to the search service (202), requesting that the search service (202) persist the graph query. This persistence instruction (250) may be associated with an entity, such as a user profile logged into the first client application (206), or a portal page being displayed by the first client application (206). In response to such a request, the search service (202) can save the query identified in the persistence instruction (250) as a persisted query (216) in the object store (210), and can save an association (220) of the persisted query (216), which associates the persisted query (216) with the entity (214) that is associated with the persistence instruction (250). The search service (202) may later provide one or more of the client applications (206 and/or 208) with a query representation (260), which can represent a persisted query (216), and which can be presented on a client device (204), so that user input (230) can be provided on the client device (204) to select the query representation (260) and thereby select the corresponding persisted query (216). For example, the search service (202) may provide the query representation (260) as part of a Web page or a page for a specific client application (e.g., as user interface hyperlink, tile, button, etc.).
Similarly, user input (230) can be provided to request that an entity (214) be subscribed to an identified query. In response the search service can persist the identified query as a persisted query (216) if the query has not already been persisted. Additionally, the search service (202) can save a subscription entry (218) that associates a persisted query (216) with an entity (214) that is subscribing to the persisted query (216). The search service (202) can then monitor the object store for updates to the persisted query (216). For example, the persisted query (216) may be re-run periodically. As another example, the search service (202) and/or the object store (210) may monitor updates to the objects in the object store (210), and may determine whether each such update impacts a query that is the subject of a current subscription entry (218). Either way, the search service (202) may determine whether the update is sufficiently significant to warrant sending an update notification (270). For example, the search service (202) may examine a search ranking score of a new item added to the object store (210), such as a relevancy and/or importance score that is used in ranking query results (245) (e.g., a search engine combined feature score). For objects that are modified, the search service (202) may consider the extent and type of the modification, possibly in combination with a search result score for the modified item, in determining whether a threshold level is reached for warranting the sending of an update notification (270) to the entity (214) identified in the pertinent subscription entry (218). Such an update notification (270) may be sent to one or more client applications (206 and/208) on one or more client devices (204), which need not be the same client device (204) or client application (206 or 208) from which the subscription request (252) or the graph query (240) for that subscription was received (though they may be the same device/application in some situations).
User input (230) can be provided to select a persisted query (216), such as by providing user input directed at and selecting a representation of a persisted query (216). In response to such user input (230), a client application (206 or 208) can send a query selection (255) to the search service (202), requesting that the persisted query (216) be run, and that updated query results (245) be returned. In response to such a query, the search service (202) can run the query. In some examples, the persisted query (216) may have already been provided to the client application (206 or 208), such as where the persisted query (216) is contained within a Web page. In such a case, the query selection (255) may include the persisted query (216) itself. Alternatively, the query selection (255) may instruct the search service (202) to retrieve the persisted query (216) from the object store (210). Either way, the search service (202) can run the persisted query (216) and provide updated results to the client application (206 or 208), which may be a different type of client application (206 or 208) on a different type of client device (204) from one that provided that query and requested that it be persisted.
Referring now to
Additionally, a signal service (340) can intercept signals from the client domain (306), with the signals representing actions performed on and/or by the content objects from the content domain (304). For example, such signals may represent a content object being viewed by a user profile, edited by a user profile, connected as a friend to a user profile, one user profile being made a work colleague of another user profile, a document being created or edited by a particular user profile, etc. The signal service (340) can store representations of these signals in the signal storage (342), which can include representations of actions, as well as surrounding information (objects performing or receiving the actions, time of the actions, etc.). An analytics processing engine (350) can use the information from the signal storage (342) to populate a graph index (370) that represents the stored signals in an indexed manner for use by the core search engine (302) in performing graph queries. The graph index (370) and the item index (314) may each be a key value store, or one or both may be in some other format. Accordingly, the core search engine (302) can perform enterprise graph queries using both the item index (314) and the graph index (370). In running some queries only one or the other of the indexes (314 and 370) may be used, and in others, both of the indexes (314 and 370) may be used. The results of the queries can be ranked, such as with a ranker that includes multiple features that can be weighted and combined to arrive at ranking scores for the query results.
The client domain (306) can submit requests and instructions to the search service (300) through a client search API (380), which can pass such requests and instructions to a query and request processing component (382). For query requests, the query and request processing component (382) can pass processed queries to the core search engine (302) to be run using the item index (314) and/or the graph index (370). The core search engine (302) can pass results to a results processing component (384), which can process the query results and pass them back to the client domain (306) through the client search API (380). For client requests to persist queries and/or enter subscriptions, the query and request processing component (382) can process the requests and pass them to a query persistence component (386), which can persist queries, associations and/or subscription entries as needed in a persisted query data storage (390). The persisted queries can be provided to the core search engine (302) for use in running or re-running persisted queries in response to requests such as user input requests, or the queries can be run automatically to provide update notifications and/or updated query results to the client domain (306).
Some examples of user interface illustrations for persisted enterprise graph queries will now be discussed with reference to
The display (400) can include a pinning icon (430) adjacent to the definition (410). User input directed at and selecting the pinning icon (430) can be provided to indicate that the query represented by the definition (410) is to be persisted (and possibly that it is to be subscribed to as well), so that the query will be readily available at a later time. For example, a user's finger (440) may touch the area of the pinning icon (430) where the display (400) is on a touch screen. Similarly, the pinning icon could be selected by any of various other types of user input actions, such as a mouse click, a keyboard entry, a voice command, a non-touch gesture, etc. The term “pinning icon” refers to an icon that can be selected to “pin” a representation of the query, which refers to instructing the computer system to surface a representation of the query to the current display and/or other corresponding displays in other environments or views, even if that representation would not otherwise be surfaced in such environments or views (e.g., even if the query would not appear on a recent and/or frequent query list in such environments or views). Accordingly, a pinning icon may be in some form other than that of a pin, which is illustrated in
Referring now to
The display (500) can further include a pinned query region (540) that displays previously-pinned query representations (542), which represent queries that have been persisted in response to previous user input. For example, in the display (500), the pinned query region (540) includes the previously-pinned query representation (542) labeled “PRESENTED TO JOE JOHNSON ABOUT SALESFORCE,” which was pinned in a different client application, as discussed above with reference to
Though not shown in
Referring now to
Several persisted enterprise graph query techniques will now be discussed. Each of these techniques can be performed in a computing environment. For example, each technique may be performed in a computer system that includes at least one processor and memory including instructions stored thereon that when executed by at least one processor cause at least one processor to perform the technique (memory stores instructions (e.g., object code), and when processor(s) execute(s) those instructions, processor(s) perform(s) the technique). Similarly, one or more computer-readable storage media may have computer-executable instructions embodied thereon that, when executed by at least one processor, cause at least one processor to perform the technique. The techniques discussed below may be performed at least in part by hardware logic.
Referring to
The technique of
The actor object set can include a user profile logged in at a client application running on the client device when the computer search service receives (730) the indication of user input instructing the search service to persist the enterprise graph query. The actor object set can be the user profile logged in at the client application running on the client device when the computer search service receives the indication of user input instructing the search service to persist the enterprise graph query. The actor object set can include a representation of a computer-readable portal page managed by a service that is remote from a client application that runs on the client device and interacts with the search service.
The relationship in the technique of
The technique of
The technique of
Referring now to
The first search client computer application can display (810) a first user interface item representing the persisted enterprise graph query. The first user interface item can be displayed in a first format. The first search client computer application of the first type can receive (820) user input associated with the entity, with the user input being directed at and selecting the first user interface item. In response to receiving (820) the user input directed at and selecting the first user interface item, the first client computer application can request (830) a search service to perform a first instance of the enterprise graph query. The first search client computer application can receive (840) back from the search service results of the first instance of the enterprise graph query. The first search client computer application can display (845) at least a portion of the results of the first instance of the enterprise graph query in response to receiving (820) the user input directed at and selecting the first user interface item.
The technique of
The first search client computer application may be a general Web browser, and the second search client computer application may be a specific application configured to interact with one or more remote enterprise computing services (e.g., a specific mobile application, a line of business desktop application, another specific desktop application, etc.).
The second search client computer application can be running on a mobile computing device (such as a handheld device (e.g., a smartphone or tablet) and/or a wearable computing device (e.g., a pair of computing glasses or a smart watch)) and the first search client computer application can be running on a computing device that is a different type from the mobile computing device. Additionally, the second search client computer application may be a mobile application.
The user input requesting that the enterprise graph query be persisted can include user input requesting that a visual representation of the enterprise graph query be pinned to a user interface display. The first search client computer application can receive user input requesting that the visual representation of the enterprise graph query be unpinned from the user interface display. The first search client computer application can request that the enterprise graph query cease from being persisted in response to receiving the user input requesting that the visual representation of the enterprise graph query be unpinned.
In one implementation of the technique of
The technique of
The technique of
Referring now to
The search service can the search service can automatically monitor (955) one or more updates to the results of the persisted enterprise graph query. The monitoring (955) can include determining that one or more updates to the results of the persisted enterprise graph query has a score that is above a threshold score for providing the entity with notifications. In response to determining that one or more updates to the results of the persisted enterprise graph query has a score that is above the threshold score for providing the entity with notifications, the technique can include automatically providing (960) the entity with notifications of the one or more updates to the results of the persisted enterprise graph query. The updates can include a modification of an existing computer-readable object represented by an item in the results of the persisted enterprise graph query and/or an addition of a new computer-readable object.
Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are disclosed as example forms of implementing the claims.
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