This disclosure relates in general to the field of computer software modeling and, more particularly, to task management associated with business modeling.
Modern enterprises are competing in global markets that are increasingly complex and dynamic. A single enterprise may have a multitude of different departments, managers, and assignments, each having their own respective objectives, plans, and goals commensurate with their respective roles within the enterprise. Additionally, a single enterprise may have one or more enterprise-wide goals that involve the collaboration and involvement of its different departments, managers, and business units. For each goal, an enterprise may develop a plan for realizing the goal. A variety of tasks can be associated with realizing the goals in an organization. The tasks can facilitate incremental progress toward these goals and can involve potentially multiple different parties and departments within an organization. For instance, tasks can be assigned to various parties within the organization.
Like reference numbers and designations in the various drawings indicate like elements.
Modern enterprises can often include complex organizations, such as large multinational corporations with multiple business units and departments operating in multiple different countries, as well as organizations competing in multiple different marketplaces, including multiple product markets and geographical markets, among other examples. Organizations can also include stock and commodity markets and exchanges, non-profit organizations, charities, religious organization, educational institutions, joint-ventures, market segments, trade associations, and so on. Such organizations can adopt a variety of goals and plans in connection with their respective operation, including for-profit and not-for-profit goals. Planning and decision-making activities in connection with these goals has become increasingly complex. For instance, such goals can be set at various levels within the organization, including at the organization level (i.e., goals that apply to the entire organization) as well as at various sub-levels, such as the business unit sub-level, the department sub-level, the region sub-level, the office sub-level, etc. Further, separate goals or plans within an organization can be interrelated in that they involve similar business objects, products, or services, or rely on similar or interrelated metrics or other entities. Such business entities can include such entities as product categories, distribution channels, supply channels, customers, products, fiscal calendar terms, geographic regions and sub-regions, etc.
Tasks can be developed and assigned in furtherance of the goals of an organization. The tasks can include tasks that directly assist in realizing the goal, as well as tasks to correct course deviations from a plan. Additional tasks can also be generated that pertain to investigating and reporting on progress of a goal or plan, as well as the status of various assumptions upon which the plan and its progress rely, among other examples. The tasks can be associated with one or more business entities with which the plan is involved. Further, the tasks can be associated with corresponding business models modeling the business entities as well as the relationships between the business entities. Accordingly, relationships and dependencies between business entities can form the basis for propagating an association between a particular task and a particular business entity to the other business entities identified (e.g., in the business models) as related to the particular business entity.
Assigning and monitoring tasks can be a key challenge within an organization, such as a for profit company. Tasks can arise within the context of the business planning and business management processes of the organization. An integrated task management and planning system can be provided that can support task management, while retaining the explicit link between the business context of the task, and the task itself. This connection between the task and its business context can also assist the persons assigned the tasks. For instance, a challenge that is faced by employees in a company is that they often have little visibility into the business context of a task that is being assigned to them by management. An integrated task management system can provide employees with visibility into the context of their assigned tasks. For instance, an integrated task management and planning system can provide visibility to tasks' owners on each task's impact on the business plan, which can drive home the importance of the task to the organization and its broader objectives and thereby provide additional motivation to the employee, among other examples.
Planning activities can be modeled using software-based models to model the plans, goals, and outcomes within an organization. Such “plan models” (as well as other models) can be accessed and used by systems and users to assist in improving an organization's (or group of organizations') planning activities, as well as the realization of the goals associated with their planning activities. A set of plan models can be provided, each plan model corresponding to a defined domain relevant to an organization and modeling aspects of that domain as well as the inputs and outcomes relevant to achieving or analyzing goals of the specified domain. Plan models can be used to enable interactive, quick, collaborative decision-making within an organization, including along particular user or department roles and functions. Additionally, plan models provide decision-makers of an organization with views into the business entities and attributes relevant to the organization's goals, including views at various levels of abstraction and detail. In general, such plan model and business scenarios can be used to guide the direction of real-world departments and business of an organization, whether for-profit or not-for-profit, to assist in the achieving of the organization's (or multiple organizations') varied goals. In some instances, a plan model can incorporate principles and features described, for instance, in U.S. patent application Ser. No. 13/594,744, entitled “Distributed and Synchronized Network of Plan Models,” filed Aug. 24, 2012, incorporated herein by reference in its entirety.
In some cases, business models, including user models, business entity models, plan models, and even task models, can be generated based upon source data from a variety of sources (e.g., both internal or external to an organization). For instance, source servers (e.g. 110) can include public and private online sources hosting information used in the models of planning system 105, including information to populate attributes and measures of model instances and provide information upon which assumptions, targets, and drivers defined in the models of the planning system 105 are based. Source data can further include unstructured data, including data from user collaborations relating to particular business entities or plans modeled by the planning system 105. Such collaborations can be used enrich the quality of the data and assumptions relied upon in these models. In some instances, collaboration tools and data can be integrated with business modeling and planning according to principles described in U.S. patent application Ser. No. 14/751,526, entitled “Plan Modeling and User Feedback”, filed Jun. 26, 2015, and incorporated by reference herein in its entirety.
In some implementations, a planning system 105 can further include programs, tools, and functionality allowing endpoint devices (e.g., 115, 120), such as user devices, to access and interact with models, including models described in U.S. patent application Ser. No. 13/594,744 and U.S. patent application Ser. No. 13/410,222, entitled “Global Market Modeling for Advanced Market Intelligence,” filed Mar. 1, 2012, incorporated herein by reference in its entirety. Users can interact with the models to edit, build, and interlink models, as well as build scenarios from the models, among other functionality and tools, including those discussed explicitly or implicitly herein. Endpoint user devices (e.g., 115, 120) that can include display devices and user interfaces allowing users (e.g., 150, 155, 160, 165) to interact with planning system 105, models hosted or provided through the planning system 105, and applications, programs, and services hosted or provided by the planning system that allow users to perform tasks involving the models, such as developing and comparing scenarios from the models, analyzing and generating working business plans for the organization from the models, generating tasks to be assigned to various users, completing said tasks, among other examples. In some instances, endpoint user devices can include endpoint devices planning system 105 allowing administrators, model developers, and other users to develop and maintain plan models and plan model tools hosted or provided by the planning system 105. Endpoint devices can also include computing devices remote from at least a portion of the planning system 105 and accessing planning system resources, such as model interaction tools and models, from the planning system 105 over one or more networks (e.g., 145). In some implementations all or a portion of the planning system 105 can be distributed to or implemented on endpoint devices (e.g., 115, 120, 135, 140), such as client-specific models, software tools for use by clients in interacting with and using models, etc.
In addition to endpoint devices, other systems can also act as clients of planning system 105. For instance, application servers (e.g., 125) hosting one or more applications, services, and other software-based resources can access and use plan models and functionality of planning system 105 in connection with the applications and services hosted by the application server (e.g., 125). Enterprise computing systems (e.g., 130) (e.g., including an enterprise resource planning (ERP) system)) can also interface with and use models and services provided through an example planning system 105. For instance, enterprise-specific plan models can be developed and used by endpoint devices (e.g., 145, 150) within the enterprise. In some instances, other enterprise tools and software can be provided through enterprise computing system 130 and consume data provided through plan models and plan-model-related services of the planning system 105, among other examples.
In general, “servers,” “clients,” and “computing devices,” including computing devices in example system 100 (e.g., 105, 110, 115, 120, 125, 130, 135, 140, etc.), can include electronic computing devices operable to receive, transmit, process, store, or manage data and information associated with computing system 100. As used in this document, the term “computer,” “computing device,” “processor,” or “processing device” is intended to encompass any suitable processing device. For example, the system 100 may be implemented using computers other than servers, including server pools. Further, any, all, or some of the computing devices may be adapted to execute any operating system, including Linux, UNIX, Microsoft Windows, Apple OS, Apple iOS, Google Android, Windows Server, etc., as well as virtual machines adapted to virtualize execution of a particular operating system, including customized and proprietary operating systems.
Further, servers, clients, and computing devices (e.g., 105, 110, 115, 120, 125, 130, 135, 140, etc.) can each include one or more processors, computer-readable memory, and one or more interfaces, among other features and hardware. Servers can include any suitable software component or module, or computing device(s) capable of hosting and/or serving software applications and services (e.g., plan models and plan model applications and services of the planning system 105, applications and services of application server 125, applications and services of enterprise system 130, etc.), including distributed, enterprise, or cloud-based software applications, data, and services. For instance, servers can be configured to host, serve, or otherwise manage models and data structures, data sets, software service and applications interfacing, coordinating with, or dependent on or used by other services and devices. In some instances, a server, system, subsystem, or computing device can be implemented as some combination of devices that can be hosted on a common computing system, server, server pool, or cloud computing environment and share computing resources, including shared memory, processors, and interfaces.
User or endpoint computing devices (e.g., 115, 120, 135, 140, etc.) can include traditional and mobile computing devices, including personal computers, laptop computers, tablet computers, smartphones, personal digital assistants, feature phones, handheld video game consoles, desktop computers, internet-enabled televisions, and other devices designed to interface with human users and capable of communicating with other devices over one or more networks (e.g., 145). Attributes of user computing devices, and computing device generally, can vary widely from device to device, including the respective operating systems and collections of software programs loaded, installed, executed, operated, or otherwise accessible to each device. For instance, computing devices can run, execute, have installed, or otherwise include various sets of programs, including various combinations of operating systems, applications, plug-ins, applets, virtual machines, machine images, drivers, executable files, and other software-based programs capable of being run, executed, or otherwise used by the respective devices.
Some computing devices (e.g., 105, 110, 115, 120, 125, 130, 135, 140, etc.) can further include at least one graphical display device and user interfaces allowing a user to view and interact with graphical user interfaces of applications and other programs provided in system 100, including user interfaces and graphical representations of programs interacting with models and modeling tools and services provided, for example, by a planning system 105. Moreover, while user computing devices may be described in terms of being used by one user, this disclosure contemplates that many users may use one computer or that one user may use multiple computers.
While
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In one example implementation, a planning engine 205 can include one or more processors (e.g., 226) and memory elements (e.g., 228), as well as one or more software- and/or hardware-implemented components and tools embodying functionality of the planning engine 205. In some examples, a planning engine 205 can include such components and functionality as a model engine 230, plan manger 232, risk and opportunity (R/O) manager 234, assumption manager 236, collaboration manager 238, and task manager 240, among potentially other additional or alternative components, modules, and functionality, including combinations of functionality and tools described herein. In addition, in some implementations, a planning engine can include models 210 either hosted local to the planning engine 205 and/or accessed from other remote model servers or other data stores. Functionality of planning engine 205 can access, utilize, and consume models generated through or in connection with the planning engine 205 as well as potentially models of other business modeling systems (e.g., another instance of a planning system and engine belonging to another enterprise distinct from the enterprise or host of planning engine 205), among other examples.
In some implementations, an example model engine 230 can include functionality for identifying and accessing models 210, including plan models and models modeling entities within an organization including products, services, departments, and business units within the organization, among other examples. In some implementations, a model engine can also identify instances where a plan model is to be generated, edited, or otherwise modified (e.g., in connection with a task performed referencing or otherwise associated with the mode). An example model engine 230 can further include functionality for creating or editing business models. As an example, a plan model can be generated by instantiating an instance of a preexisting plan model, plan model template (or class), among other examples. Further, in some implementations, user interfaces and controls can be provided in connection with an example model engine 230 allowing human or automated users to input data to populate attributes of various model instances. In some instances, source data (e.g., 246) can also be collected, requested, retrieved, or otherwise accessed to populate attribute fields, build logic of the plan model, and be otherwise used (e.g., by model engine 230) to generate an instantiation of a particular model for addition to the set of plan models 210.
In some cases, models used and generated by planning engine 205 (e.g., through model engine 230), can include models of entities, assumptions, processes, and scenarios relating to a plan of an organization. Such “plan models” can be defined by an organization as a model of a current working plan, goal, assumption, or approach to be considered by the organization both in its analysis of other business scenarios as well as drive the real world behavior and decision-making of the organization. Various versions of one or more plan models (or other models that relate to or support the modeling of an organization's plan(s)) can be tracked and managed using an example plan manager 232. For instance, a plan manager 232 can manage status of plan models, including modeled scenarios generated based on plan models. For example, a particular modeled scenario can be designated as a current working model, adopted business plan, etc. of an organization, and serve as a guide to the organization's decision makers and employees and define particular thresholds, activities, and progress that are to be achieved or pursued in the furtherance of the associated plan or goal. The plan manager 232 can further include functionality for generating hypothetical business scenarios based on one or more plan models. Such scenarios can include modeled scenarios based on particular or varying input drivers (e.g., modeling real world business-related inputs affecting a particular business goal or outcome), as well as based on particular goals (e.g., modeling hypothetical conditions that could result in a particular outcome). Additionally, some implementations of plan manager 232 can further include functionality adapted to provide guidance to users in connection with the generation or modification of a particular scenario or comparisons of generated scenarios. Further, implementations of a plan manager 232 can additionally include functionality for comparing generated scenarios, for instance, to determine whether a particular scenario is superior to another (e.g., in connection with determining a working plan for the organization), among other examples.
As noted above, in some instances, a particular plan model in a set of plan models can model business outcomes relating to a particular business unit, department, domain, or sub-organization of an organization. Accordingly, some plan models may better relate to or be understandable to particular subsets of users and decision-makers within an organization. These users can also be provided with visibility into the tasks that have been assigned and associated with the corresponding plan models, including the progress of these tasks. Indeed, one or more plan models can be provided and associated with each department, business unit, etc. of an organization having associated plan models in the network relevant to the particular entities, outcomes, work, and goals of that sub-organization. With each sub-organization utilizing, controlling, and accessing its own related plan models, collaborative decision-making and scenario-planning can be accomplished across an organization as the network of plan models models interplay and interconnectedness of various goals and outcomes of the various sub-organizations, as well as the interrelatedness of various tasks (e.g., based on the defined relationships between associated plan models and business entity models). Indeed, in some implementations, interactions with some models, including plan models, can be at least partially restricted, limited, or otherwise organized to provide varying levels of access to the models based on a user's respective association with, ownership, or expertise in the sub-organization, product, business, unit, etc. to which the particular models are related. In connection with this, models can be defined and used to define such aspects as users' roles, identities, and attributes as well as the users' respective permissions, access, and associations to one or more respective models, among other examples.
While information can be obtained from more structured or organized sources, such as websites, online articles, databases, and other sources of market or organization information, organizations themselves generate large amounts of data through digital communications and collaborations within the organization (or to and from the organization and third party customers, vendors, partners, etc.). In some implementations, a collaboration manager 238 can be provided that can mine unstructured data, such as data generated from discussion and collaboration tools, including instant messaging, discussion board, email, social media, and other collaboration platforms used either or both by persons within a corresponding organization or persons outside the organization. This collaboration data, along with other source data 246, can be acquired by, sent to, or otherwise accessed by the planning engine 205 and the discussions and collaborations identified and defined by the data can be determined to relate to entities and/or plans modeled in models 210. Further, in some implementations, tasks can be assigned in connection with these discussions and collaborations. The tasks can thereby be associated with the corresponding discussions and collaborations as well as the entities and plans of models 210 identified as associated with the discussions and collaborations. Indeed, as models 210 can themselves define dependencies and relationships between entities, between plans, between entities and plans, etc., associations identified in discussion data can be extended based on the relationships defined in models 210. Associations between collaboration data and models can be determined automatically, for instance, using logic of collaboration manager 238, as well as (or alternatively) through user feedback received through one or more graphical user interfaces of planning engine 205 or a corresponding collaboration tools, allowing a user to manually associate a discussion with one or more plans or business entities, among other examples. Indeed, such interfaces can include controls for defining and assigning one or more related tasks, causing such tasks to be associated with the corresponding models (e.g., 210).
Additional tasks and actions can be performed on discussions identified (e.g., by collaboration manager 238) as associated with a given business entity or plan. For instance, user feedback can be received to identify at least a portion of a discussion as evidence of a risk or opportunity associated with the related business entity or plan. A risk can be an event, circumstance, trend, or condition that suggests that a business entity or plan (e.g., modeled in models 210) will be affected negatively. An opportunity, on the other hand, can be an event, circumstance, trend, or condition that suggests that a business entity or plan is likely to be affected or impacted positively. Users, appreciating the implication of a condition, fact, event, etc. expressed in a particular portion of a discussion, can tag that portion of the discussion as representing a risk or opportunity. The risk or opportunity can then be associated with any plans or business entities identified as associated with the discussion. An R/O manager 234 can be provided to implement this functionality, including defining associations between risks and opportunities and modeled entities and plans, as well as supporting user interfaces receiving user inputs indicating whether a discussion is evidence of a risk or opportunity, among other related functionality.
A discussion, or part of a discussion, can also serve as evidence of the accuracy (or inaccuracy) of an assumption (e.g., a particular attribute value, formula, relationship, etc.) upon which one or more models (e.g., in 210) depend. For instance, the content of a user entry in a discussion can indicate that an assumption over- or under-estimates a condition or effect, or alternatively indicate that an assumption is on target. Assumptions can be tracked and adjusted where appropriate. An assumption manager 236 can be provided in some implementations to allow authorized users to track the historical accuracy of assumptions in one or more models 210. The basis for determining that an assumption is accurate or not can be established through empirical data from sources (e.g., 130), such as empirical data that indicate the true value realized for a particular measure. The basis of an assumption's accuracy can also be based on information expressed by users in collaboration data or other source data 246. Assessing the accuracy of an assumption can be done retrospectively (e.g., after the actual value or relationship has been observed for comparison with the corresponding assumption used in the model) or prospectively (e.g., based on information that indicates that the assumption is likely to end up being accurate/inaccurate). Further, as prospective feedback is received regarding the accuracy of an assumption, an owner of the model(s) relying on the assumption can be notified (e.g., using planning engine 205 logic) to allow the owners to assess the effect of the feedback on the model, as well as plans defined by the model. In some cases, a user can adjust an assumption to account for new information obtained from feedback received (e.g., in discussion data) indicating that the assumption is not entirely accurate.
Risk and opportunity identifications, as well as assumption feedback, can motivate action within an organization to address this new intelligence. Indeed, tasks can be assigned that correspond to an indicated risk or opportunity or assumption accuracy feedback. Further, launching or assigning a task associated with a risk/opportunity or assumption can cause associations between the risk/opportunity or assumption and one or more models 210 (and associated business entities and/or plans) to propagate to the corresponding tasks (e.g., 250). In some implementations, tasks 250 related to plans and business entities modeled in models 210 can be defined and managed using a task manager 240 of planning engine 205. In some cases, functionality can be provided to assign tasks based on user feedback or discussions received in connection with planning engine, including associated discussion data identified by collaboration manager 238, risk and opportunity indications defined using R/O manager 234, and assumption feedback received through assumption manger 236, among other potential e examples. For instance, a task can be assigned based on a risk or opportunity identified by a user or in response to an indication that a particular assumption is inaccurate. Such tasks can relate to investigating and/or addressing the issues related to the respective indication. Additionally, such user feedback and discussion data can be associated with an existing task or with a new task during the definition of the task, to assist the users assigned to perform and supervise the task with additional context and intelligence relating to the assigned task. The task manager 240 can provide further functionality, including monitoring and tracking progress of a task, task assignments, and other functions related to the creation, assignment, and management of tasks relating to business and planning and associated models 210, among other examples.
As noted, in some implementations, tasks 250 can be generated using logic of a planning system (e.g., task manager 240). In some instances, tasks and task data generated by other systems (e.g., 255) can also be integrated with a planning system such that their tasks are associated with one or more business models 210 of the planning engine 205 are associated with the tasks. For instance, a task management system 215 platform or service can be provided that can operate or be deployed independent of planning engine 205. A task management system 215 can include, for instance, one or more processors 252, one or more memory elements 254, and one or more logical components implemented in hardware and/or software, such as task manager 255. The task manager 255 of task management system 215 can include functionality for creating, assigning, monitoring, and closing tasks for one or more organization. Corresponding task data 260 can be generated by the task manager 255 to describe the tasks. Planning engine 205, in some implementations, can remotely access or otherwise obtain the task data 260 of a remote or independent task management system 215, such as through an application programming interface (API) 256 of the task management system 215, among other examples. The planning engine 205 can include logic (e.g., through task manager 240) to identify associations between task data 260 and models 210, such as by identifying references within task data 260 to business entities (or business entity attributes) modeled by the models 210, identifying user tags associating task data with one or more business entities or plans, among other examples.
In some implementations, a task manager 240 implemented in connection with a planning engine 205 and a task manager 255 implemented separate from the planning engine 205 can possess similar functionality, allowing users to create, assign, edit, monitor, and otherwise manage tasks. The planning engine 205 can build associations between either tasks 250 or task data 260 to allow relationships to be defined between the corresponding tasks and one or more models 210. Tasks can also be generated or assigned in connection with the viewing of a model or another model-related activity. In some cases, a task can be an instance of a pre-defined type of task. In other cases, a customized task can be created ad hoc for a particular purpose. In some implementations, larger projects or processes can be defined with multiple steps or checkpoints. These steps or checkpoints can each have one or more associated tasks. Accordingly, a project or process can include multiple component tasks that are to be completed before the project or process can be considered complete. Indeed, in some implementations, a process template 265 can be defined for each process (or project) that defines the set (and potentially order) of steps within a given process. A process, itself, can be defined for a specific business unit, plan, or business entity. Further, tasks can be automatically generated and assigned based on the creation of an instance of a defined process instance, among other example features.
Other components of or operable with a planning engine 205 can include discussion features to allow users to comment are various aspects of plans and business entities modeled by business models 210. For instance, a discussion system can be provided, such as a private or public social network platform, instant messaging platform, discussion board platform, or other platform or tool facilitating discussion and/or collaboration between users, can generate discussion data describing the communications of users utilizing the discussion system. Users can participate in discussions and collaboration provided by discussion system utilizing various endpoint devices (e.g., 115, 120, etc.). Users can generate discussion posts and other discussion and collaboration data, as well as view the discussion posts generated by others utilizing endpoint devices (e.g., 115, 120). In some cases, functionality can be further provided to support tagging and feedback of discussion posts and other discussion data by users in connection with the features of a planning system, including risk and opportunity tagging, associating discussions with models, providing assumptions feedback, among other examples. Associations can be automatically identified between this discussion data and models 210 and information included in the discussion data can be used to supplement and improve information included in the models 210.
User inputs received from user endpoints in connection with discussions hosted by a discussion system can be described in discussion data. Other discussion or collaboration data (collectively discussion data) can be collected by other systems, such as email servers, discussion board servers, etc., and planning system can access discussion data from potentially multiple different sources. For instance, the collaboration manager 238 can access discussion data from various sources (e.g., 110) and identify portions of the discussion data that correspond to plans and/or business entities modeled by models 210.
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A scope model 502 can identify and model the specific domain within an organization on which the particular instance of the plan model 501 operates and is associated with. Domains can be relatively broad or narrow and capture certain segments of a particular organization. The scope model 502 can further enable certain domain-specific planning processes and logic relevant to the corresponding domain within the organization. Input drivers model 503 can represent one or more input drivers specifying key variables influencing outcome measures modeled by the particular domain-specific instance of the plan model 501. Accordingly, outcome measures model 505 can model and represent the outcome measures that the particular instance of the plan model will state, predict or attempt to achieve in its modeling of a particular business outcome(s) which can also be expressed as one or more of the outcome measures modeled in outcome measures model 505. A sensitivity model 504 can define the dependencies, relationships, processes, formulas, and other logic used to derive values of various outcome measures from values of input drivers of the plan model 501. Such dependencies, relationships, processes, formulas, and other logic (collectively dependencies) can be domain-specific as well as define how values of intermediate outcome measures or input drivers can be derived from other input drivers or outcome measure values, among other examples.
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A plan model's domain, as defined in its scope model (e.g., 502) can drive other models (e.g., 503, 504, 505) of the plan model as the inputs, outcomes, and relationships between outcomes and inputs (e.g., as defined in sensitivity model 504) can be highly domain-specific and tied back to the particular business entities used to define the modeled domain. For instance, in the example input drivers model 503 can include such input drivers, or variables, pertaining to a television product category and product market region for televisions, including input drivers such as channel coverage, price, product differentiation, consumer awareness, cost of goods sold (COGS) or inventory cost, sales spend, marketing spend, etc. Similarly, outcome measures relevant to the outcome, or goal, modeled for the defined domain can be defined in outcome measures model 505, such as market share percentage, net revenue, gross margin, total spend, operating profit, etc.
It should be appreciated that
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Further, a scope model 502b can reference (e.g., through included entities model 510) corresponding entity models 518 of the designated included entities of the domain modeled by the scope model. Entity models 518 can model a particular entity as well as the member types of the entity, hierarchies of the entity, and other attributes and information pertaining to the individual entity. Member type models 520 can also be referenced through the scope model, each member type model 520 modeling a particular type of the business entity as well as defining relevant attributes of that member type (or member type attributes). Further, member models 522 can be referenced, corresponding to the included member models 512, each member model 522 defining the individual members within a particular modeled domain. Each member can be of a particular one of the member type models 520. In some implementations, included member models 512 can be defined for each entity of the domain and included as sub-models of the entity models 518. Relationships between entities, member types, members (or groups (or “sets”) of members), and particular member type attributes can be hierarchical and, in some instances, be organized in multi-dimensional hierarchies that allow members, member groups, and member type attributes to organized in multiple different alternate hierarchies. Such hierarchical organizations can be defined, in some instances, through included hierarchies models 515.
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In the particular example 500e of
Each member of a member type can be defined, at least in part, according to attribute values defined for the member. For instance, a variety of different attribute values (e.g., 534) may exist among a set of members. For example, a first television member considered in the domain may be a 120 Hz 42″ LCD television, while a second television member in the domain is a 240 Hz 46″ plasma model. In some instances, multiple members in a member type can share one or more attribute values. Shared member type attributes can serve as the basis for member groups. For instance, a group of members of the example television member type of
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Further, different users (or groups of users) (e.g., 555, 556) within an organization (or organizations) of the network 550 of plan models can be assigned to or associated with particular plan models in the network 550. Such associations can be based, for instance, on the users' respective roles, office locations, departments, etc. within the organization, with particular plan models being made available to those users corresponding to the particular defined domain of the respective plan model. As a simplified example, a particular user can be a manager of a particular department of an organization that is responsible for one or more different product lines. As the particular user 1118 can be responsible for managing, planning, and making decisions within this particular realm of the organization, the particular user 555 can be associated with plan models that relate to the user's role, such as plan models (e.g., 501d, 501j, 501k) with domains corresponding to the particular department or constituent product lines of the user. Being associated with the plan models can authorize access and use of the respective plan models 501d, 501j, 501k associated with the user in some instances. Other users not associated with the plan models 501d, 501j, 501k may be blocked or limited in their ability to access and use the plan model 501d, 501j, 501k. However, other users (e.g., 556) can be associated with other plan models (e.g., 501i) with domains more pertinent to their role within an organization. Some users can be associated with multiple plan models based on their role(s) within the organization, among other examples.
Dependencies between values of outcome measures (or other input drivers) of one plan model and input drivers (or outcome measures) of another plan model can be defined through link expressions.
Link expressions (e.g., 566, 568, 570, 572, 574, 576, 578, 580, 582) can interconnect example plan models (e.g., 501m, 501n, 501o, 501p, 501q) in a network 550b of plan models and further enable scenario planning, analyses, and other uses across multiple plan models. An association between a one or more tasks and a particular one of the plan models can be extended to cause the tasks to be associated with one or more other plan models based on the link expressions. Such links can also enable users of the network of plan models to cross-collaborate and plan across multiple, corresponding domains within an organization. This can also facilitate propagation of user-provided feedback regarding a model and its modeled entities, including discussions or collaborations identified as associated with the entities, risks or opportunities identified for plans, user feedback of assumptions of the plan models, among other examples.
As noted above, tasks can be generated and associated with one or more business models, based on the task's relationship to a plan, domain, or other business entity modeled by the business model. The association can be made based tags or other content of the task that is identified (e.g., by planning system logic) as pertaining to one or more business entities modeled by one or more business models. In other instances, a task can be generated in connection with a view of one or more business models and can be associated with these business models based upon the context of the task's generation. Further, while some associations between a task and a particular business model can be explicit (as identified automatically by planning system logic or manually by a user), the task can be further associated with additional business models based on relationships defined between the particular business model and the other business models (such as the relationships and links between models discussed above).
As an example,
Continuing with the example of
Non-hierarchical relationships can also be defined in business models between various business entities. For instance, in the example of
As with hierarchical relationships (such as those illustrated in the example of
User interfaces, such as those in the example of
The example of
While some tasks can be created in connection with a context such that the task is associated with one or more business models based on that context, a user interface can further provide controls that allow a user to create a task independent of a context. For instance, a control 762 can be provided to allow a user to create a task from a main toolbar of the planning system user interface. Tasks created in response to selecting control 762 can, in this particular example, be context-free in that the task is not automatically associated with any particular plan model or any other business model (or associated business entities). A user can, however, manually assign an association (e.g., through tags) using the task creation user interface. Further, following creation of the task, additional associations with business entities can be identified, manually or automatically, for the task.
While tasks can be generated as one-off, or on-demand, tasks, in other cases, tasks can be generated as repeating or scheduled tasks. In further examples, individual tasks can be grouped in defined projects, or multi-step planning processes (implemented as a series or collection of multiple tasks). AS introduced above, process templates can be provided in some instances to define a project that includes one or more tasks that can be generated automatically in instances of the project. The project template can define characteristics of a corresponding project, including a schedule for the project or tasks within the project, persons, roles, or groups to which the project's various tasks are to be automatically assigned, the amount of time to be given to each task, the dependency of one or more tasks in the project on one or more other tasks in the project (e.g., such that a first task is to be completed before a second task is to be performed), as well as one or more business entities (and corresponding business models) each task in the project is to be associated with. Accordingly, an instance of a project, or process, can be launched either manually by a user or automatically by the planning system (e.g., according to a detected event (within one or more plan models) or a predefined calendar or other schedule) or manually by a user. Launching, or creating, an instance of a project, the class of which is effectively defined in a corresponding process template, can result in the component tasks being auto-generated and, potentially also, assigned to various persons or groups. All or a plurality of the tasks of a project can be generated and assigned substantially simultaneously and in response to the generation of the project instance. The generation of some tasks in the project can also be in response to the generation of the project instance but these tasks can be delayed, in some instances, such as tasks that are dependent on the completion of one or more other tasks, tasks that are conditional on a certain events (e.g., a particular market condition, measure value threshold, or other event detected in and modeled by one or more planning system business models), among other examples.
Turning to
Task information can also be overlaid on a calendar view. For instance, a set of tasks that have been associated with business entities modeled in a business model or plan model can be identified and can be presented in a calendar view that corresponds to the business model or plan model, among other examples. In another example, illustrated in
Turning to
The particular example of
A project instance and its component tasks can be automatically associated with one or more business models (and corresponding business entities), as defined in a corresponding process template. Additional or alternative associations can be made between a project instance and its collection of tasks, or with individual tasks within a project instance. For instance, a user interface can be provided allowing a user to tag or otherwise specify an association to another business entity, and thereby associate the task data with one or more corresponding business models. Further, task management functionality can allow users to provide comments and other feedback regarding generated tasks, including tasks generated from a process template. User provided feedback relating to a task can itself be tagged to associate the feedback with one or more business models, and this association can be extended to the task to which the feedback applies.
Turning to the example of
As introduced above, tasks can be associated with users of a planning system. For example, a user can be associated with a task in that they are assigned to complete the task. A user can also follow a task, for instance as a manager, plan or domain owner, etc., to track progress of the task and thereby be associated with the task. User-task associations and the type of these associations can be modeled in a business model, for instance, a model modeling an Employees business entity and/or associated plan models. Additional user interfaces can be provided to allow users to view tasks associated with the user. For instance,
The systems, processes, and tools can be utilized to provide solutions that integrate information, included in the massive amounts of largely free form communications that occur within, are sent or received by, or that reference an organization, with the planning activities of the organization. Risks and opportunities that potentially effect the organization' plans can be quickly identified from the content of these communications (or discussion or collaboration data) and connected to these planning activities, including the persons in charge of that planning. Accordingly, such solutions can enable the intelligent propagation and connection of discussions to relevant enterprise plans and the owners of those plans. Additionally, a variety of assumptions are made within the decision making/planning processes of an organization. A planning system can be further equipped with functionality for discovering, from these communications, the knowledge of potentially many persons to inform decision makers and planners of the accuracy of these assumptions (and thereby also the assumptions of their models). These tools can help people participating in the planning process to collaborate within themselves and also seek/solicit inputs from other stakeholders (in some cases in real time) by connecting plans (and exceptions).
Although this disclosure has been described in terms of certain implementations and generally associated methods, alterations and permutations of these implementations and methods will be apparent to those skilled in the art. For example, the actions described herein can be performed in a different order than as described and still achieve the desirable results. As one example, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve the desired results. Systems and tools illustrated can similarly adopt alternate architectures, components, and modules to achieve similar results and functionality. For instance, in certain implementations, multitasking, parallel processing, and cloud-based solutions may be advantageous. Additionally, diverse user interface layouts, structures, architectures, and functionality can be supported. Other variations are within the scope of the following claims.
Embodiments of the subject matter and the operations described in this specification can be implemented in digital electronic circuitry, or in computer software, firmware, or hardware, including the structures disclosed in this specification and their structural equivalents, or in combinations of one or more of them. Embodiments of the subject matter described in this specification can be implemented as one or more computer programs, i.e., one or more modules of computer program instructions, encoded on computer storage medium for execution by, or to control the operation of, data processing apparatus. Alternatively or in addition, the program instructions can be encoded on an artificially generated propagated signal, e.g., a machine-generated electrical, optical, or electromagnetic signal that is generated to encode information for transmission to suitable receiver apparatus for execution by a data processing apparatus. A computer storage medium can be, or be included in, a computer-readable storage device, a computer-readable storage substrate, a random or serial access memory array or device, or a combination of one or more of them. A computer storage medium can be a non-transitory medium. Moreover, while a computer storage medium is not a propagated signal per se, a computer storage medium can be a source or destination of computer program instructions encoded in an artificially generated propagated signal. The computer storage medium can also be, or be included in, one or more separate physical components or media (e.g., multiple CDs, disks, or other storage devices), including a distributed software environment or cloud computing environment.
Networks, including core and access networks, including wireless access networks, can include one or more network elements. Network elements can encompass various types of routers, switches, gateways, bridges, load balancers, firewalls, servers, inline service nodes, proxies, processors, modules, or any other suitable device, component, element, or object operable to exchange information in a network environment. A network element may include appropriate processors, memory elements, hardware and/or software to support (or otherwise execute) the activities associated with using a processor for screen management functionalities, as outlined herein. Moreover, the network element may include any suitable components, modules, interfaces, or objects that facilitate the operations thereof. This may be inclusive of appropriate algorithms and communication protocols that allow for the effective exchange of data or information.
The operations described in this specification can be implemented as operations performed by a data processing apparatus on data stored on one or more computer-readable storage devices or received from other sources. The terms “data processing apparatus,” “processor,” “processing device,” and “computing device” can encompass all kinds of apparatus, devices, and machines for processing data, including by way of example a programmable processor, a computer, a system on a chip, or multiple ones, or combinations, of the foregoing. The apparatus can include general or special purpose logic circuitry, e.g., a central processing unit (CPU), a blade, an application specific integrated circuit (ASIC), or a field-programmable gate array (FPGA), among other suitable options. While some processors and computing devices have been described and/or illustrated as a single processor, multiple processors may be used according to the particular needs of the associated server. References to a single processor are meant to include multiple processors where applicable. Generally, the processor executes instructions and manipulates data to perform certain operations. An apparatus can also include, in addition to hardware, code that creates an execution environment for the computer program in question, e.g., code that constitutes processor firmware, a protocol stack, a database management system, an operating system, a cross-platform runtime environment, a virtual machine, or a combination of one or more of them. The apparatus and execution environment can realize various different computing model infrastructures, such as web services, distributed computing and grid computing infrastructures.
A computer program (also known as a program, software, software application, script, module, (software) tools, (software) engines, or code) can be written in any form of programming language, including compiled or interpreted languages, declarative or procedural languages, and it can be deployed in any form, including as a standalone program or as a module, component, subroutine, object, or other unit suitable for use in a computing environment. For instance, a computer program may include computer-readable instructions, firmware, wired or programmed hardware, or any combination thereof on a tangible medium operable when executed to perform at least the processes and operations described herein. A computer program may, but need not, correspond to a file in a file system. A program can be stored in a portion of a file that holds other programs or data (e.g., one or more scripts stored in a markup language document), in a single file dedicated to the program in question, or in multiple coordinated files (e.g., files that store one or more modules, sub programs, or portions of code). A computer program can be deployed to be executed on one computer or on multiple computers that are located at one site or distributed across multiple sites and interconnected by a communication network.
Programs can be implemented as individual modules that implement the various features and functionality through various objects, methods, or other processes, or may instead include a number of sub-modules, third party services, components, libraries, and such, as appropriate. Conversely, the features and functionality of various components can be combined into single components as appropriate. In certain cases, programs and software systems may be implemented as a composite hosted application. For example, portions of the composite application may be implemented as Enterprise Java Beans (EJBs) or design-time components may have the ability to generate run-time implementations into different platforms, such as J2EE (Java 2 Platform, Enterprise Edition), ABAP (Advanced Business Application Programming) objects, or Microsoft's .NET, among others. Additionally, applications may represent web-based applications accessed and executed via a network (e.g., through the Internet). Further, one or more processes associated with a particular hosted application or service may be stored, referenced, or executed remotely. For example, a portion of a particular hosted application or service may be a web service associated with the application that is remotely called, while another portion of the hosted application may be an interface object or agent bundled for processing at a remote client. Moreover, any or all of the hosted applications and software service may be a child or sub-module of another software module or enterprise application (not illustrated) without departing from the scope of this disclosure. Still further, portions of a hosted application can be executed by a user working directly at a server hosting the application, as well as remotely at a client.
The processes and logic flows described in this specification can be performed by one or more programmable processors executing one or more computer programs to perform actions by operating on input data and generating output. The processes and logic flows can also be performed by, and apparatus can also be implemented as, special purpose logic circuitry, e.g., an FPGA (field programmable gate array) or an ASIC (application specific integrated circuit).
Processors suitable for the execution of a computer program include, by way of example, both general and special purpose microprocessors, and any one or more processors of any kind of digital computer. Generally, a processor will receive instructions and data from a read only memory or a random access memory or both. The essential elements of a computer are a processor for performing actions in accordance with instructions and one or more memory devices for storing instructions and data. Generally, a computer will also include, or be operatively coupled to receive data from or transfer data to, or both, one or more mass storage devices for storing data, e.g., magnetic, magneto optical disks, or optical disks. However, a computer need not have such devices. Moreover, a computer can be embedded in another device, e.g., a mobile telephone, a personal digital assistant (PDA), tablet computer, a mobile audio or video player, a game console, a Global Positioning System (GPS) receiver, or a portable storage device (e.g., a universal serial bus (USB) flash drive), to name just a few. Devices suitable for storing computer program instructions and data include all forms of non-volatile memory, media and memory devices, including by way of example semiconductor memory devices, e.g., EPROM, EEPROM, and flash memory devices; magnetic disks, e.g., internal hard disks or removable disks; magneto optical disks; and CD ROM and DVD-ROM disks. The processor and the memory can be supplemented by, or incorporated in, special purpose logic circuitry.
To provide for interaction with a user, embodiments of the subject matter described in this specification can be implemented on a computer having a display device, e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor, for displaying information to the user and a keyboard and a pointing device, e.g., a mouse or a trackball, by which the user can provide input to the computer. Other kinds of devices can be used to provide for interaction with a user as well; for example, feedback provided to the user can be any form of sensory feedback, e.g., visual feedback, auditory feedback, or tactile feedback; and input from the user can be received in any form, including acoustic, speech, or tactile input. In addition, a computer can interact with a user by sending documents to and receiving documents from a device, including remote devices, which are used by the user.
Embodiments of the subject matter described in this specification can be implemented in a computing system that includes a back end component, e.g., as a data server, or that includes a middleware component, e.g., an application server, or that includes a front end component, e.g., a client computer having a graphical user interface or a Web browser through which a user can interact with an implementation of the subject matter described in this specification, or any combination of one or more such back end, middleware, or front end components. The components of the system can be interconnected by any form or medium of digital data communication, e.g., a communication network. Examples of communication networks include any internal or external network, networks, sub-network, or combination thereof operable to facilitate communications between various computing components in a system. A network may communicate, for example, Internet Protocol (IP) packets, Frame Relay frames, Asynchronous Transfer Mode (ATM) cells, voice, video, data, and other suitable information between network addresses. The network may also include one or more local area networks (LANs), radio access networks (RANs), metropolitan area networks (MANS), wide area networks (WANs), all or a portion of the Internet, peer-to-peer networks (e.g., ad hoc peer-to-peer networks), and/or any other communication system or systems at one or more locations.
The computing system can include clients and servers. A client and server are generally remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. In some embodiments, a server transmits data (e.g., an HTML page) to a client device (e.g., for purposes of displaying data to and receiving user input from a user interacting with the client device). Data generated at the client device (e.g., a result of the user interaction) can be received from the client device at the server.
The following examples pertain to embodiments in accordance with this Specification. One or more embodiments may provide an apparatus, a system, a machine readable storage, a machine readable medium, a method, and hardware- and/or software-based logic (e.g., implemented in connection with a shared memory controller) to identify task data stored in memory of a computing device, the task data describing a task assigned to at least one person in an organization, determine a relationship between the task and a business entity modeled in one or more particular software-based business models in a set of business models, and associate the task data with the particular business model.
In some examples, a request can be received through a user interface presented on a computer device to create the task, and the task data is generated in accordance with the request. The request can be received within a particular context of the user interface and the relationship can be determined based on the context. The context can correspond to a view of at least a portion of information modeled in the particular business model in the user interface, and the portion of information relates to the business entity. The request can be received in connection with a digital discussion corresponding to the context. The request can be received in connection with a graphical presentation of the portion of the information. The request can be received in connection with a graph of data representing the portion of the information. The context can be defined in part from a user tag associated with the context and identifying the relationship.
In further examples, the task may be one of a plurality of tasks included in a project instance. The plurality of tasks may be generated in response to creation of the project instance. The plurality of tasks can be each respectively generated in accordance with a process template, and the process template defines a template for instances of a particular project. The template can define relationships between one or more of the plurality of tasks and one or more respective business entities, and the relationships include the relationship. A start of the task can be dependent on one of a completion of another task in the plurality of tasks and an event detected and modeled in the particular business model. The plan model can represent a respective business outcome expressed as one or more respective outcome measures and includes one or more input drivers representing variables influencing the one or more outcome measures, and a scope model defining a domain of the plan model to which the business outcome applies. A modification to the particular business model can be identified and its can be determined that the modification corresponds to at least a partial completion of the task. The status of the tasks can be updated based on the partial completion. The task can correspond to a planning activity. Business models can include a plan model in a plurality of plan models, and each plan model representing a respective business outcome expressed as one or more respective outcome measures and includes one or more input drivers representing variables influencing the one or more outcome measures, and a scope model defining a domain of the plan model to which the business outcome applies.
While this specification contains many specific implementation details, these should not be construed as limitations on the scope of any inventions or of what may be claimed, but rather as descriptions of features specific to particular embodiments of particular inventions. Certain features that are described in this specification in the context of separate embodiments can also be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment can also be implemented in multiple embodiments separately or in any suitable subcombination. Moreover, although features may be described above as acting in certain combinations and even initially claimed as such, one or more features from a claimed combination can in some cases be excised from the combination, and the claimed combination may be directed to a subcombination or variation of a subcombination.
Similarly, while operations are depicted in the drawings in a particular order, this should not be understood as requiring that such operations be performed in the particular order shown or in sequential order, or that all illustrated operations be performed, to achieve desirable results. In certain circumstances, multitasking and parallel processing may be advantageous. Moreover, the separation of various system components in the embodiments described above should not be understood as requiring such separation in all embodiments, and it should be understood that the described program components and systems can generally be integrated together in a single software product or packaged into multiple software products.
Thus, particular embodiments of the subject matter have been described. Other embodiments are within the scope of the following claims. In some cases, the actions recited in the claims can be performed in a different order and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results.
The following patent applications are incorporated by reference herein in their entirety as if expressly set forth herein:
This application is a continuation of U.S. patent application Ser. No. 14/752,774, filed Jun. 26, 2015, which application claims benefit to U.S. Provisional Patent Application Ser. No. 62/018,404, filed Jun. 27, 2014, which are incorporated by reference herein in their entirety.
Number | Date | Country | |
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62018404 | Jun 2014 | US |
Number | Date | Country | |
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Parent | 14752774 | Jun 2015 | US |
Child | 16184429 | US |