The present disclosure is generally related to electronic communications and is more particularly related to analysis of electronic communications.
Many types of entities, including artificial intelligence entities and others types of entities, have untapped potentials, including underutilized capabilities and opportunities. In addition, those potentials are often of many different types and of diverse natures. Realizations of such potentials can often be difficult to implement or facilitate. For example, many potentials are dormant or remain unnoticed, i.e., hidden, while others are complex and non-intuitive. Consequently, entities attempting to realize such potentials solely through internal processing are often met by failure. In addition, previous types of processing are often inadequate for thorough and effective facilitation of complex potential realization needs.
Thus, heretofore unaddressed needs exist in the industry to address the aforementioned deficiencies and inadequacies, as well as address other issues not mentioned above.
Selected embodiments of the present disclosure provide methods, systems and media for systematically processing electronic communications for conditionally incrementing resources. In certain embodiments, electronic communications are received and processed in order to evaluate potential realization assistance functions by potential realization assistants according to processes that include resource incrementations that are conditioned on satisfactory potential realization function processing.
Other methods, features, devices, and advantages of the present disclosure will be or become apparent to one with skill in the art upon examination of the following drawings and detailed description. It is intended that all such additional systems, methods, features, and advantages be included within this description and be within the scope of the present disclosure.
Many aspects of the disclosure can be better understood with reference to the following drawings. The components in the drawings are not necessarily to scale, emphasis instead being placed upon clearly illustrating the principles of the present disclosure. Moreover, in the drawings, like reference numerals designate corresponding parts throughout the several views.
Many aspects of the present disclosure can be better understood with reference to the following drawings. The components in the drawings are not to scale, emphasis instead being placed upon clearly illustrating the principles of the present disclosure. Moreover, in the drawings, like reference numerals designate corresponding parts throughout the several views. While several embodiments are described in general and in connection with these drawings, there is no intent to limit the disclosure to the example embodiments and implementations disclosed herein since the examples are intended to be considered among other examples that will be understood. On the contrary, the intent is to also cover alternatives, modifications, and equivalents.
There are many types of untapped potentials and underutilized capabilities and opportunities in many different types of entities, all of which are intended to be with the scope of the present disclosure. Selected embodiments of the present disclosure provide methods, systems and media for systematically processing electronic communications for conditionally incrementing resources. In certain embodiments, electronic communications are received and processed in order to evaluate potential realization assistance functions by potential realization assistants according to processes that include resource incrementations that are conditioned on satisfactory potential realization function processing. Furthermore, certain embodiments include intelligent processes for assigning assistants based upon workload balancing and subject matter factors, and certain embodiments include a plurality of stages of potential realization activities for each potential. In one example, among others, a business entity, such as a corporation, has untapped potentials and unrealized value in the form of intellectual property assets that are underutilized. In accordance with one implementation of that example with regard to patent assets, a system is provided for communicating with inventors to manage and reward (i.e., increment resources for) their activities that qualify as validated value facilitation activities, or potential realization functions. Some embodiments are completely automated, while others include varying levels of human involvement.
The effectiveness of any intellectual property legal system in any country in the world is dependent in some part on the ability of all intellectual property owners in that system to establish and obtain value from their valid intellectual property rights. While legal systems often provide adequate protection environments, many intellectual property owners are unable to benefit from such environments to prevent infringement of their intellectual property rights in order to receive value from those intellectual property rights. While some instances of intellectual property infringement are readily apparent, others can continue for years without being detected. The consequential financial losses to those intellectual property owners can be staggering. In addition, the overall intellectual property system itself is also damaged by such ongoing infringements since, as mentioned above, the effectiveness of the entire intellectual property system depends on the ability of all intellectual property owners to not only establish, but also to obtain value from their valid intellectual property rights.
Unfortunately, many intellectual property owners are not even aware of the real possibility of undetected infringements. Furthermore, many of the intellectual property owners who are actually aware of the possibility of undetected infringements do not fully realize the need for detecting such infringements or are unable to develop an efficient and effective process for detecting such infringements. Moreover, even when infringements are detected, many intellectual property owners are unable to satisfactorily stop such infringements, resulting in the loss of enormous potential value from intellectual property assets.
Through at least one embodiment of the present disclosure, owners of intellectual property assets are able to efficiently and effectively obtain value from those assets by utilizing a computer system that manages an efficient and effective process of providing rewards to intellectual property value facilitators, such as inventors, engineers, etc., among others, who accomplish a plurality of value facilitation tasks. In one example implementation of such a system, a corporate owner of intellectual property assets is able to overcome many of the problems associated with realizing value from corporate intellectual property assets. Such an implementation, through electronic communications, such as website communications, electronic mail communications, instant messaging communications, etc., systematically communicates reward opportunities to employees with correlated expertise in specific areas that are particularly relevant to identified intellectual property assets, receives resulting information after such tasks are performed by the employees, and provides rewards to the employees after the tasks are validated. This embodiment and others included within the scope of this disclosure are discussed in greater detail below.
While other embodiments and implementations are also considered to be within the scope of the present disclosure, as discussed below, benefits to this particular implementation and embodiment clearly include a greater likelihood that intellectual property owners will realize maximum value from their intellectual property assets, which also helps strengthen the intellectual property legal system in which that intellectual property owner participates. While some companies may reward employees for assisting in the creation of intellectual property and may even have employees dedicated to marketing and licensing intellectual property, this example implementation provides a system in which those who have greater amounts of knowledge and experience in particular subject matter areas have incentives and convenient, efficient and continued opportunities to participate in obtaining value from intellectual property assets.
Refer now to the
Refer now also to
After communication regarding potential realization assistance takes place in step 210, the process 200 continues in step 220 to determine whether a resource incrementation for the potential realization assistant 130 is in order. In one embodiment, among others, this determination includes an evaluation of information resulting from completion of a value facilitation task. Some embodiments include electronically communicating such information to another employee of a corporation who functions as an authorizer by validating the completion of the task and authorizing a reward (resource incrementation) for the value facilitator. Other embodiments include computer logic for performing such functions (among others) without human interaction. Still other embodiments perform no analysis, but simply provide a reward to the value facilitator as soon as the value facilitator provides some indication that the task is complete or when it is otherwise determined that at least part of the task has been performed. If criteria for resource incrementation are satisfied, the potential realization assistant 130 receives a resource incrementation, such as additional resources or an enhancement to existing resources, among others, as indicated in step 230. Such resource enhancement may include the generation of information and further communication authorizing the resource enhancement, among other acceptable examples. If resource incrementation is not appropriate, the potential realization assistant 130 is not rewarded. In some embodiments, after an authorizer provides an indication of authorization, an electronic communication is provided to an administrator who then interacts with a reward disbursement system, such as through a computer system, to cause a reward to be provided to the potential realization assistant 130, such as an increase in an employee paycheck through a corporate payroll system. Other embodiments include other reward schemes that include point systems and other processes for providing transfer of value in exchange for the performance of a value facilitation task. Other forms of reward also include intangible benefits, such as entries in personnel folders complimenting employees, etc. Still other embodiments include more completely computerized environments where processing entities, such as robots, software entities, or artificial intelligence entities, among others, receive resource incrementations in the form of energy, memory, or additional functionalities or abilities, among others, in exchange for providing potential realization assistance for a similar or other type of entity, such as through enabling or facilitating use of untapped, unavailable, broken, or underutilized potentials. Other potentials included within the scope of the present disclosure include any type of trespass event or violation of any rights of an entity, including those causing injuries, among others, since an opportunity for financial recompense may exist, and embodiments of the present disclosure may be used to provide assistance in realizing such potentials.
Refer now to
In various embodiments, each of the elements shown in
The software in memory 460 includes multiple separate programs, represented as programming logic 470, each of which comprises an ordered listing of executable instructions for implementing logical functions, for example, to provide the various functions discussed herein. As shown, the software in the memory 460 includes programming logic 470 and operating system (O/S) 480. The operating system 480 controls the execution of other computer programs, such as the programming logic 470, and provides scheduling, input-output control, file and data management, memory management, and communication control and related services. The I/O devices 420 may include input devices, for example but not limited to, a keyboard, mouse, scanner, microphone, etc. Furthermore, the I/O devices 420 may also include output devices, for example but not limited to, a printer, display, etc. Finally, the I/O devices 420 may further include devices that communicate both inputs and outputs, for instance but not limited to, a modulator/demodulator (modem; for accessing another device, system, or network), a network access device, a radio frequency (RF) or other transceiver, a telephonic interface, a bridge, a router, etc. If the computer 400 is a personal computer (PC), workstation, server, or the like, the software in the memory 460 may further include a basic input output system (BIOS). The BIOS is a set of software routines that initializes and tests hardware at startup, starts the O/S 480, and supports the transfer of data among the hardware devices. The BIOS is stored in ROM so that the BIOS can be executed when the computer 400 is activated. When the computer 400 is in operation, the processor 440 is configured to execute software stored within the memory 460, to communicate data to and from the memory 460, and to generally control operations of the computer 400 pursuant to the software. The programming logic 470 and the O/S 480, in whole or in part, are read by the processor 440, and perhaps buffered within the processor 440, and then executed.
Each of the elements of
In one embodiment, the value facilitation management system 350 interacts with the storage system 370, asset creation and maintenance system 340, and reward disbursement system 342 to send and receive data through web server 344 and network 320 to users (through user computers) represented by assigner 332, validator 334, administrator 336, and value facilitator 330. In one embodiment, the web server 344 formats data into (and interprets data received in) HTML (Hypertext Markup Language), or any other format that can be interpreted by users, for transmission through the network 320 to users. Web server 344 utilizes HTTP (HyperText Transfer Protocol), as well as other protocols, to communicate HTML data to and from user devices. In one embodiment, web server 344 also executes scripts and other programs to serve (transmit to users) static and dynamically generated web pages based upon statically stored and dynamically generated data, including data dynamically received from the value facilitation management system 350, the storage system 370, the asset creation and maintenance system 340, and the reward disbursement system 342. User computing devices also include web browsing programming, such as browser software, one example of which is Microsoft® Internet Explorer, among others. In other embodiments, other methods of communication are utilized, including electronic mail (e-mail), instant messaging, etc., as well as data manipulation through Remote access, such as through Remote Desktop Connection, among others, can also be provided for users to directly manipulate database information through the value facilitation management system 350. Of course, in such embodiments, user computers also include any additional client software for accomplishing such communications. In addition, application servers and additional software and components (not shown) are also included within the asset system 310 in other embodiments in order to accomplish the various functions referenced herein. Embodiment are also included wherein multiple servers are performing similar functions, such as web serving, among others, and additional load balancing servers are used to spread the load across the multiple servers.
With continuing reference to
Examples of tasks that can be performed in one implementation of an intellectual property value facilitation process as it pertains to an issued patent include the following. A first example task, or “task level”, includes a simple review of known information regarding the issued patent asset, including the value facilitator submitting any comments the value facilitator may have that may assist in the obtaining of value from the issued patent, such as identification of any potential infringers of the patent that the value facilitator may just happen to know about, among other potential comments. Research is not requested as part of this task, though it is not discouraged if the value facilitator wishes to perform research. Since the value facilitator may have no thoughts that may assist in the value facilitation process, including knowledge of potential infringers, there may also be no comments at this stage. Thus, in one example, a value facilitator may simply indicate that while there are no comments, the patent was reviewed, and the facilitator considered whether providing comments would be useful. In some respects, this first example task can be characterized as a broad or high level review. This first example task can be further characterized as a set, predefined, or static, task since there is no need, in some embodiments, for an administrator to alter, or supplement, the definition of the task. Nonetheless, other embodiments include providing an administrator an interface into the task definition to make changes that are either global, i.e., applied to all patents, and/or that are applied to one or a select group of patents.
A second example task, or task level, can be characterized as a more detailed review and includes researching other sources of information regarding potential value facilitation opportunities (e.g., identifying potential infringements of the patent) and providing a more detailed report regarding the results of the research. In some embodiments, areas and sources of information to be researched may also be designated as part of the task. As discussed above, an administrator is provided an interface in such embodiments to be able to edit the definition of this task by so identifying such potential sources of information. Requirements for the report that should be submitted may also be the subject of the predefined task definition, and in some embodiments, can be altered, supplemented, or supplied completely through administrative input. In addition, minimum amounts of time spent on research, as well as report length and other specifications can be included in the definition. Potential sources of information include the World Wide Web, printed subject matter, and trade shows. The printed matter may be designated as available from a particular source, including inside and outside of an organization, such as a corporation.
A third example task, or task level, involves comparing one or more claims of a patent to one or more specified potential infringements. For example, a particular product identified in a first example task level or a second example task level may be considered during this analysis. Of course, some embodiments include using the same value facilitator throughout the various tasks, but other embodiments include using different value facilitators for one or more different tasks for the same patent. Furthermore, some levels of tasks may be combined with other levels of tasks in some embodiments. In addition, some tasks may be skipped or rendered unavailable in some embodiments. For example, if a potential infringement is determined during the first example task discussed above, there may be no need for performance of the second example task since additional research may not be needed at that point. Thus, in a sense, the second example task is a conditional task that depends on the outcome of the first example task.
A fourth example task, or task level, includes providing assistance in the development of an offer for a license for the patent. The exact type of assistance for this task can be defined by an administrator and can include reviewing previous licensing offers, reviewing standard licensing rates and terms for the industry sector specific to the patent, outlining why a potential licensee should seriously consider the offer, among others. A fifth example task, or task level, includes participating in negotiations with a potential licensee for the patent. Such a value facilitation task could include preparing for, and attending, meetings with potential licensee representatives. Finally, a sixth example task, or task level, includes participating in litigation. Such activities could include assisting attorneys in preparing for litigation, participating in depositions, testifying in court, serving as an expert witness, etc. For the embodiments in which administrative input is enabled for defining tasks, it is generally more likely that administrative input would be provided for the fourth, fifth and sixth levels than for the first, second and third levels because of the higher variability for the fourth, fifth and sixth levels.
Continuing with the process referenced by step 510 in
The scope of this disclosure also includes other types of asset management triggers that could prompt initiation of the value facilitation process 500. For example, date-based triggers initiate the value facilitation process 500 in some implementations, such as passage of an issue date for a patent. In some embodiments, the value facilitation process 500 initiation communication from the asset creation and maintenance system 340 to the value facilitation management system 350 is handled without user interaction. However, in other embodiments, an administrator 336 is needed to approve the initiation of the process. Furthermore, some of those embodiments instead include a communication from the asset creation and maintenance system 340 to the administrator 336 indicating that the value facilitation process 500 should be initiated, at which point the administrator manually begins the value facilitation process 500 for that patent. Still other embodiments, among others, include an administrator 336, without any prompting by the asset creation and maintenance system 340, initiating the value facilitation process 500 by manually identifying for the value facilitation management system 350 a patent to be the subject of the value facilitation process 500. As discussed above, in one implementation, after a patent is identified, the next value facilitation task for that patent is determined by the asset/task ID system 352 of the value facilitation management system 350. Since there are a series of value facilitation tasks (task levels) to be performed for an asset, such as a patent, each successful pass through the value facilitation process 500 for a particular patent may regard a different task in the series, in some implementations.
Subsequently, as indicated by step 512, an appropriate value facilitator 330 is identified by the assignment system 354. In the implementation shown in
Step 514 indicates that a request is subsequently made for the value facilitation task to be performed as part of the value facilitation process 500. In one implementation, a message, such as the partial screen shot representation of the request 600 represented in
In addition, a website reply invitation 640 is also included in the form of a hyperlink to a website interface provided through the web server 344, in conjunction with the facilitator system 356, an example of which is shown in
After the value facilitation task is assigned and communicated to an assigned value facilitator 330, the value facilitation management system 350, in one embodiment, waits until an indication is received that the task has been completed, as indicated in step 516. While the wait time is not explicitly indicated in
As discussed above, a task completion indication can be received in a variety of different formats, in accordance with different embodiments. For example, an e-mail or instant messaging reply message may constitute the task completion indication in some implementations. In various other implementations, information may be received (and stored) in accordance with a script or other logic at the web server 344 that is processing information received in response to a user interacting with a web page. For example, a user may check a task completion checkbox when the value facilitation task is complete, as well as check other boxes representative of defined responses or results of tasks. A text entry box may also be included for comments and/or Internet addresses of additional information that the value facilitator 330 wishes to reference and be included in the task completion information. A file uploading mechanism may also be included to upload more extensive information, such as lengthy textual and graphics information, among others. The particular visual formats in which such entry devices are provided, as well as the visual formats of other functions discussed herein, are not as important as the fact that the functions themselves are provided, as discussed in accordance with a subset of the embodiments of the present disclosure. Finally, some tasks do not include receiving information from a value facilitator 330. Instead, an administrator 336 provides such indication through an administrative interface, as with other functions performed by an administrator 336. In yet other embodiments, the value facilitation process 500 never waits for a task completion indication to be received, but instead continues to step 518.
In the implementation shown in
As discussed above, in one embodiment, if the validation system 358 determines that the assigned task have been completed successfully, it then determines that a reward is authorized in step 520 and in step 522 instructs the reward disbursement system 342 to disburse a reward to the value facilitator 330. In other embodiments, additional steps may be included after a task completion is validated before the value facilitation management system 350 instructs the reward disbursement system 342 to disburse a reward to the value facilitator 330. For example, additional logic in the value facilitation management system 350 may determine, among other things, whether the value facilitator 330 is still affiliated with the owner of the patent, e.g., still employed by a company who owns the patent, etc. In some embodiments in which unsolicited tasks information is received, an additional valuation analysis may be performed to determine the value of the task before a reward amount is calculated. The administrator 336 and admin system 359 may also be involved in directing the reward disbursement system 342 to disburse the reward to the value facilitator 330. Thus, the validation and authorization determinations are the same determination in some embodiments, but they are separate determinations in other embodiments. If reward authorization does not occur, an explanatory communication is provided back to the value facilitator 330 in some embodiments. As with other communications, such a communication can take several formats, as discussed above. In addition, a validator 334 actually calls the value facilitator 330 on the telephone to verbally communicate this explanatory information in some embodiments in an effort to encourage the value facilitator to continue in the process. Thus, the value facilitator 330 will, in some embodiments, have another opportunity to complete the task to the satisfaction of the validator 334 so that a reward can be authorized.
Subsequently, in step 525 the results of the various steps and methods performed as part of the value facilitation process 500 are stored. As discussed above, the storage is performed in a manner that preserves the relationships between the patent management information in the asset creation and maintenance system 340 and the results of the functions performed by the various users and processes. Thus, reports (e.g., internal and external, online and print, etc.) can be generated that show various stages of tasks for each patent, the tasks and stages for each value facilitator, etc. Step 526 indicates that, as discussed above, an escalation of the task levels occurs so that the next pass through the value facilitation process 500 occurs with a next value facilitation task in a series of tasks for the patent.
With continued additional reference to elements of
In addition, a task stage grid 740 is show including stage headings 750 and task descriptors 760 bordering a grid block portion 770 with a plurality grid blocks, such as grid block 774, in which X indicators, such as X indicator 772, provide an indication that particular tasks are at particular stages in the value facilitation process 500. As instructions on the web page 700 indicate, clicking on any of the grid boxes, such as grid box 774, will provide additional information regarding the associated task and stage. Such additional information is provided, in some implementations, on separately launched smaller browser pages, and in other implementations, in mouse-over windows, among other acceptable methods. The content of such information can include potential reward information for completion of a particular task, links to additional documents that should be reviewed as part of a task, the actual documents or comments previously provided by the value facilitator 330 for this patent, etc. In one implementation, grid blocks under the “VALID” column may also link to comments from the validator 334 explaining why a reward was or was not authorized for disbursement, in which case an X would not appear in the “DISBURSE” column for such a task. Each of the stage headings 750 and task descriptors 760 are also each shown as hyperlinks, and in some implementations, clicking on such hyperlinks would provide additional descriptive information about such stages and tasks, some of which may be selectively defined for a particular patent, such as by the administrator 336. A user clicking on an empty RECEIVE grid box, after having received an assignment, such grid box 774, will be taken as an indication in some implementations that the value facilitator 330 has completed an assigned task. In addition, in some implementations, activation of a RECEIVE grid box will launch another browser window for the value facilitator 330 to answer additional questions and, depending on the task, upload additional information.
Aspects of embodiments of the present disclosure, such as the asset system 310, among others, can be implemented in hardware, software, firmware, or a combination thereof, among other options. In one embodiment, for example, the asset system 310 is implemented in software or firmware that is stored in one or more memories and that is executed by one or more suitable instruction execution systems, such as a special or general purpose digital computer, such as a personal computer (PC; IBM-compatible, Apple-compatible, or otherwise), workstation, minicomputer, or mainframe computer, among others. When the asset system 310 is implemented in software, as is shown in
Refer now to
A submit button 860 is also shown for a user to submit the entered information and/or selections, at which point the entered information is formed into a communication that is transmitted to the web server to be processed as part of the potential realization assistance system, as discussed above with regard to
It should be emphasized that the above-described embodiments and examples are merely possible examples of implementations, among others, merely set forth for a clear understanding of the principles of the disclosure. Many variations and modifications may be made to the above-described embodiments without departing substantially from the spirit and principles of the disclosure. All such modifications and variations are intended to be included herein within the scope of this disclosure.