The present invention relates to an automated printer script analysis and correction tool.
Many customer issues fielded by printer manufacturers are related to the printer hanging up or the printer not printing correctly (e.g., missing character, barcodes or fonts used are different to what is expected). Most such issues are due to invalid syntax in an input command script such as invalid characters, extra characters in the commands, missing characters and sometimes unusual combinations of commands that cause the printer to not behave as expected.
Accordingly, in one aspect, the present invention embraces a printer tool and method of processing printer scripts.
In one example embodiment, a method of processing printer scripts involves: with a processor, receiving a printer script comprising a plurality of original lines of script; with the processor, receiving an input that designates one of a plurality of printer script languages in which the printer script is written, analyzing the input using an analysis tool, where the analysis tool is selected to provide analysis of the script language corresponding to the designated printer script language of the printer script; for each original line of the printer script, analyzing, with the processor, the original line of printer script to find errors in the original line of printer script. If no error is found in any original line of printer script, the process involves transferring the printer script to a print engine for printing. If at least one error is found in any line of printer script: then the process involves modifying the original line of printer script to correct the printer script error and produce a modified line of printer script, generating a comparison of the original line of printer script with the modified line of printer script, saving the comparison to a storage device, and presenting the comparison to a user by displaying the comparison on a display or printing the comparison to a print medium, modifying the original printer script to correct errors and produce a modified printer script; and transferring the modified printer script to the print engine for printing.
In accord with certain example embodiments, the method further involves receiving a user input that determines whether the processor is to correct all errors identified in the original script or the processor is to correct errors one line at a time with user confirmation for each modification to a line of printer script.
In another example embodiment, a method of processing printer scripts, involves: with a processor, receiving a printer script comprising a plurality of original lines of script; for each original line of the printer script, analyzing, with the processor, the original line of printer script to find errors in the original line of printer script; if no error is found in any original line of printer script, transferring the printer script to a print engine for printing; and if at least one error is found in any line of printer script: modifying the original line of printer script to correct the printer script error and produce a modified line of printer script, generating a comparison of the original line of printer script with the modified line of printer script, and saving the comparison to a storage device.
In accord with certain example embodiments, the method further involves presenting the comparison to a user by displaying the comparison on a display or printing the comparison to a print medium.
In accord with certain example embodiments, the method further involves the processor receiving an input that designates one of a plurality of printer script languages in which the printer script is written, and analyzing the printer script using an analysis tool, where the analysis tool is selected to analyze the designated printer script language.
In accord with certain example embodiments, the method further involves receiving a user input that determines whether the processor is to correct all errors identified in the original script, or the processor is to correct errors one line of printer script at a time. In accord with certain example embodiments, if the processor is to correct errors one line of printer script at a time, each modification to a line of printer script requires receiving a user confirmation input for each modification to a line of printer script. In accord with certain example embodiments, the method further involves modifying the original printer script to correct errors and produce a modified printer script. In accord with certain example embodiments, the method further involves transferring the modified printer script to the print engine for printing.
In accord with certain example embodiments, the method further involves modifying the original printer script to correct errors and produce a modified printer script; and transferring the modified printer script to the print engine for printing. In accord with certain example embodiments the print engine prints to a rolled print medium. In accord with certain embodiments, the method further involves displaying the modified print script along with the original printer script, whereby the user may compare and understand errors in the original printer script.
Another example method of processing printer scripts involves: with a processor, receiving a printer script comprising a plurality of original lines of script; with the processor, receiving an input that designates one of a plurality of printer script languages in which the printer script is written, and analyzing the printer script using an analysis tool, where the analysis tool is selected to provide analysis of the script language corresponding to the designated printer script language of the printer script; for each original line of the printer script, analyzing, with the processor, the original line of printer script to find errors in the original line of printer script; if no error is found in any original line of printer script, transferring the printer script to a print engine for printing; and if at least one error is found in any line of printer script: modifying the original line of printer script to correct the printer script error and produce a modified line of printer script.
In accord with certain example embodiments, the method further involves generating a comparison of the original line of printer script with the modified line of printer script and presenting the comparison to a user by displaying the comparison on a display or printing the comparison to a print medium. In accord with certain example embodiments, the method further involves receiving a user input that determines whether the processor is to correct all errors identified in the original script or the processor is to correct errors one line at a time with user confirmation for each modification to a line of printer script. In accord with certain example embodiments, if the processor is to correct errors one line of printer script at a time, each modification to a line of printer script requires receiving a user confirmation input for each modification to a line of printer script. In accord with certain example embodiments, the method further involves modifying the original printer script to correct errors and produce a modified printer script; and transferring the modified printer script to the print engine for printing. In accord with certain example embodiments, the print engine prints to a rolled print medium.
In accord with certain embodiments, the process further involves displaying the modified print script along with the original printer script, so that the user may compare and understand errors in the original printer script.
The present invention embraces a printer script analysis and correction tool. An automatic script analysis and correction tool is an application installed on a printer. The tool checks for command errors that appear in an input script file and correct the syntax errors before sending the script file to the printer. The tool provides an option to choose the language of script, so that it knows what commands to correct. After the analysis, the tool can compare original and modified scripts for analysis.
With the help of the presently disclosed script analyzer and fixer, it may be possible to do a quick analysis and do a quick fix or autocorrect of a customer's input script. The present tool is in the form of application which can be installed on pc for use by customer service technicians or can be a feature of the printer itself that permits the user to do a script check for command issues before sending the script to the printer. In addition, the tool provides for displaying the corrected print script along with the original print script for the user to compare and understand the errors in the script file.
In an example embodiment of a method of processing printer scripts, a processor receives the printer script. For each original line of the printer script the process analyzes the line of script to find errors. If no error is found in the script, the script is transferred to a print engine for printing. If at least one error is found in any line of printer script: the script is modified to correct the printer script error and produce a modified line of printer script. A comparison of the original line of printer script with the modified line of printer script is generated and printed, displayed or saved to a storage device. The lines of script can represent printer commands, media advance commands, data, format codes, etc.
In an example embodiment, a system such as the example printer of
In the present example, a script analysis and correction tool resides in a memory 32 and is accessed and run by a printer processor 36 which may also utilize a storage device 40 to store information and a display 44 that displays information.
The printer processor 36 receives a script as an input at 48 and carries out an analysis and correction process. This process first determines in what language the script input 48 is written and then selects an analysis and correction tool from a plurality of such tools stored in memory 32 as tools 50, 51 through 52 so that the tool being used corresponds to the language in which the input script 48 is written. The selected tool is then used to analyze the input script 48 and make corrections, such as syntax corrections. The corrected script, or indications of what corrections are needed may then be displayed on display 44 and/or stored in storage 40. The corrected script can also then be run on printer processor 36 which instructs printer engine 24 to execute the print job on printer mechanism 20.
If an error is identified in one or more lines of the script at 124, the user can determine whether to fix one, all or none of the errors at 140 as determined by user input. If no errors are to be corrected at 140, the process ends at 136. In certain example embodiments, the script can be printed with notations of the errors before the ending at 136. In addition, in certain embodiments, the tool provides for displaying the corrected print script along with the original print script for the user to compare and understand the errors in the script file.
If the user chooses to correct errors one at a time, the process proceeds to 144 where the first line of script with an error is modified to a corrected form. The user can verify that he or she wishes to accept the change at 144 before proceeding to the next line at 148 which increments the script to the next line having an error. Once the last error has been corrected at 152 the process may create a comparison of the original script with the modified script. This comparison can then be saved, printed or displayed at 156. The user can then opt to send the corrected script as a print job to the printer engine at 128 and the process ends at 136.
If at 140, the user opts to have the input script modified by correction of all errors, the process proceeds to 160 where each line of the script that has errors is modified to have a valid format. The process then proceeds to 152 where the comparison can be generated, 156 where the comparison is printed/saved and/or displayed. The corrected script can be sent to the print engine for printing at 128 before ending at 136. In addition, in certain embodiments, the tool provides for displaying the corrected print script along with the original print script for the user to compare and understand the errors in the script file.
In accord with certain example embodiments, the process described is carried out in a printer processor forming a part of a printer device. But those skilled in the art will appreciate upon consideration of the present teachings that a suitable process can be extracted that will carry out the script analysis on a separate processor or computer system.
The tool as described can be installed and run at a pc in a form of application or can be an additional feature in printer. Once the tool runs, it can have an option to choose which language is used so that it will know what commands to correct. Once a script is sent for checking, every single command is scanned from top to bottom. The tool will prompt for fixing one command or fixing all invalid commands and then later have the option to compare both previous and modified script for analysis of what went wrong on the previous script. Lastly, the comparison and/or the script can be saved to storage or printed to the printer.
To supplement the present disclosure, this application incorporates entirely by reference the following commonly assigned patents, patent application publications, and patent applications:
U.S. patent application Ser. No. 14/728,397 for DEVICE MANAGEMENT USING VIRTUAL INTERFACES CROSS-REFERENCE TO RELATED APPLICATIONS filed Jun. 2, 2015 (Caballero);
In the specification and/or figures, typical embodiments of the invention have been disclosed. The present invention is not limited to such exemplary embodiments. The use of the term “and/or” includes any and all combinations of one or more of the associated listed items. The figures are schematic representations and so are not necessarily drawn to scale. Unless otherwise noted, specific terms have been used in a generic and descriptive sense and not for purposes of limitation.
This application is a continuation of U.S. application Ser. No. 15/402,306, filed Jan. 10, 2017, the entire contents of which are incorporated herein by reference.
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Number | Date | Country | |
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Number | Date | Country | |
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Parent | 15402306 | Jan 2017 | US |
Child | 16845429 | US |