The present invention relates to a printing apparatus, a printing apparatus initializing method, and a printing apparatus initializing program, and more specifically to the initialization and error correction for the printing apparatus.
When a printing apparatus is initialized, all necessary settings are normally made according to the instruction manual, etc. attached to the printing apparatus. When the initialization is completed and an error occurs during the printing process, the error is normally corrected according to the instruction manual.
However, most instruction manuals are not comprehensible. Especially, it is often hard to find a corresponding page. Therefore, it is rather laborious to perform an initializing operation by referring to an instruction manual, etc., thereby considerably reducing the initialization efficiency.
Furthermore, an error may occur after a long time of use. Additionally, an instruction manual may have been lost or discarded, and cannot be referred to. In this case, a sales agent and a service center maybe contacted by phone or facsimile for an error correcting method. However, in this case, the state of the error may not be correctly explained. As a result, an appropriate error correcting method cannot be obtained.
The present invention has been developed to solve the above mentioned problems with the conventional technologies, and aims at providing a printing apparatus, a printing apparatus initializing method, a printing apparatus error correcting method, a printing apparatus initializing program, a printing apparatus error correcting program with which the initializing process can be easily performed, and an error correcting method can be easily obtained.
A printing apparatus according to the present invention includes: storage means for storing initialization item data indicating an item to be initialized in the apparatus upon first power-up; and data output means for outputting the initialization item data stored in the storage means.
A printing apparatus according to another aspect of the present invention includes: storage means for storing error correcting operation data indicating an operating method for correcting an error when the error occurs in the apparatus; and data output means for outputting the error correcting operation data stored in the storage means.
When the error cannot be corrected according to the contents of the error correcting operation data stored in the storage means, the data output means outputs a facsimile transmission message including the information about the contents of the error.
In the printing apparatus according to present invention the data output means displays data to be output.
The printing apparatus according to claim 5 of the present invention is based on any of claims 1 to 3, and the data output means prints out data to be output.
In another aspect of the present invention, the data output means voice-outputs data to be output.
A printing apparatus according to still another aspect of the present invention includes: a storing step of storing initialization item data indicating an item to be initialized in the apparatus upon first power-up; and a data; output step of outputting the initialization item data stored in the storing step.
In the printing apparatus described above, the data output means prints out data to be output.
Further, the data output means displays data to be output.
Alternatively, in the printing apparatus described above the data to be output may be voice-output.
A printing apparatus error correcting method according to the present invention includes a storing step of storing error correcting operation data indicating an operating method for correcting an error when the error occurs in the apparatus; and a data output step of outputting the error correcting operation data stored in the storing step.
When the error cannot be corrected according to the contents of the error correcting operation data stored in the storing step, a facsimile transmission message including the information about the contents of the error is output in the data output step.
In the error correcting method according to the present invention, the data to be output is printed out in the data output step.
Further, in the printing apparatus error correcting method according to the present invention, the data to be output is displayed in the data output step.
Alternatively, in the printing apparatus error correcting method according, the data to be output may be voice-output in the data output step.
A printing apparatus initializing program according to the present invention includes: a storing step of storing initialization item data indicating an item to be initialized in the apparatus upon first power-up; and a data output step of outputting the initialization item data stored in the storing step.
In the printing apparatus initializing program according to the present invention, the data to be output is printed out in the data output step.
Further, in the printing apparatus initializing program, the data to be output is displayed in the data output step.
Alternatively, in the printing apparatus initializing program, the data to be output may be voice-output in the data output step.
A printing apparatus error correcting program includes: a storing step of storing error correcting operation data indicating an operating method for correcting an error when the error occurs in the apparatus; and a data output step of outputting the error correcting operation data stored in the storing step.
When the error cannot be corrected according to the contents of the error correcting operation data stored in the storing step, a facsimile transmission message including the information about the contents of the error is output in the data output step.
In the printing apparatus error correcting program according to the present invention, the data to be output is printed out in the data output step.
Further, in the printing apparatus error correcting program according to the present invention, the data to be output is displayed in the data output step.
Alternatively, in the printing apparatus error correcting program according to the present invention, the data to be output may be voice-output in the data output step.
An embodiment of the present invention is described below by referring to the attached drawings.
The operations of the printing apparatus with the above mentioned configuration is described below by referring to
Then, the item in the setting mode 1 is printed (step S103). In this case, selection of an interface, selection of paper feed, paper size, possibility of reduction printing, and the direction of paper are printed out (step S103). Each of the above mentioned items are set by a user by referring to the contents of printout. That is, the settings of selecting an interface (step S104), selecting feed paper (step S105), paper size (step S106), possibility of reduction printing (step S107), and the direction of paper (step S108) are sequentially performed.
When the setting operation is completed for each item in the above mentioned setting mode 1, it is checked whether or not each item has been set (step S109). If there are unset items, the setting operations are performed again (step S109→S104 . . . ). When the settings are completed on all items, it is checked whether or not there are problems with the set values (step S109→S110). If there are problems with the set values, then the setting operations are performed again (step S109→S104 . . . ).
If there are no problems with the set values, then the setting contents in the setting mode 1 are stored by the user operating a confirmation button, etc. (step S110→step S111) Then, the items in the setting mode 2 are printed (step S112) In this case, the settings are made for the printer mode (step S113), the number of copies (step S114), the tray paper size (step S115), the power saving mode (step S116), and the toner saving setting (step S117).
When the setting operation is completed for each item in the above mentioned setting mode 2, it is checked whether or not each item has been set (step S118). If there are unset items, the setting operations are performed again (step S118→S113 . . . ). When the settings are completed on all items, it is checked whether or not there are problems with the set values themselves (step S118→S119). If there are problems with the set values, then the setting operations are performed again (step S119→S113).
If there are no problems with the set values, then the setting contents in the setting mode 2 are stored by the user operating a confirmation button, etc. (step S119→step S120) Then, the contents of all set values are printed (step S121). If the user confirms the setting contents, and there are no problems with any set values, then the user operates a confirmation button, etc. In the operation, the setting mode 1 is saved (step S123), and the setting mode 2 is saved (step S124). On the other hand, if there is a problem with a setting item, control is returned to step S104, and the setting operation is performed again (step S122→S104).
Finally, when the processes are reset, a hardware reset is performed, thereby terminating the setting operation (step S125→S126→S127). If they are not reset, the setting operation terminates (step S125→S127).
As described above, the user can perform the initializing operation while checking the printed contents. At this time, it is not necessary for the user to refer to the instruction manual with the operation efficiency improved. In the above mentioned example, the settings are made in two setting modes 1 and 2, but the settings can be made separately in a larger number of setting modes. Furthermore, it is not necessary to use a plurality of modes. That is, the user can select his or her own efficient setting operation.
If there is an instruction to manually check an error issued to the user in step S201, or if the occurrence of an error is automatically checked in step S203, then control is passed to the following error process. In the error process, in the present embodiment, it is sequentially checked whether or not: the ink is getting low (step S204); there is a blurred portion in a printed result (step S205); the cable has not been connected (step S206); and a communications error has occurred (step S207).
If the ink is getting low as a result of the check, then an ink error message is generated (step S204→S208). If there is a blurred portion, then a nozzle error message is generated (step S205→S209). If the cable has not been connected, then a cable error message is generated (step S206→S210). If a communications error has occurred, then a cable error message is generated (step S207→step S211). In case of any of the above mentioned errors, the corresponding error message is printed, thereby terminating the process (step S213). The user can perform an error correcting operation by referring to the contents of the printed error message. At this time, an error can be corrected without reading the instruction manual.
On the other hand, if an error does not correspond to any of the above mentioned errors, then a message including equipment specific information, setting information about initialization contents, error information, a phone number, a facsimile number, etc. is generated (step S212). In this case, a message is generated in the format of facsimile paper including the above mentioned information. The process terminates after printing the generated message (step S213) The user can receives an appropriate process from the service center by either transmitting by facsimile the printed error message, or orally explaining the printed contents through contact by dialing the printed phone number.
By the above mentioned operations, the printout operation is performed as shown in FIG. 4. In
However, in the examples shown in
The explanation above also holds true with the error correcting operation data. That is, a display unit, a speech synthesis circuit, a speaker, etc. are provided as means for outputting the error correcting operation data stored in the storage unit 13 so that the error correcting operation data can be displayed or voice-output. Thus, an error can be easily corrected without printout on to paper, etc., and a notification of the state of the error can be correctly provided for a service center, etc., thereby avoiding the out-of-paper error.
In addition to applying the present invention to a printing apparatus as an output device of a computer, etc., the present invention can also be applied to the printing apparatus of a copying machine, a facsimile transmission/reception device, etc.
In the above mentioned printing apparatus, the following method is realized. That is, in the operation shown in
In the operation shown in
Then, when the error cannot be corrected according to the contents of the error correcting operation data stored in the storing step, a facsimile transmission message including the information about the contents of the error is output. Thus, the notification of the status of an error which cannot be easily corrected can be correctly provided for the service center, etc. Furthermore, by the printout process, the initialization can be performed without reading the instruction manual, and the error can be corrected.
Furthermore, if the program for realizing the operations shown in
The explanation above relates to a specific embodiment of the present invention, and various modifications and changes may be made to those skilled in the art without departing from the true spirit and scope of the invention as defined by the claims thereof.
As described above, the present invention has the effect of easily initializing a printing apparatus by outputting the contents to be initialized and performing an operation according to the output contents without reading an impossible instruction manual. Furthermore, by outputting an error correcting operation method, and by referring to the output method, an occurring error can be easily corrected without reading an impossible instruction manual. Furthermore, when the occurring error cannot be corrected according to the contents of the stored error correcting operation data, a notification of the status of an error which cannot be easily corrected can be reported for a service center, etc. by outputting a facsimile transmission message including the information about the contents of the error. Additionally, by printing out the error correcting operation data, etc., the initialization can be performed without reading an instruction manual, and the error can be corrected.
Number | Date | Country | Kind |
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2001-094093 | Mar 2001 | JP | national |
Filing Document | Filing Date | Country | Kind | 371c Date |
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PCTJP02/03100 | 3/28/2002 | WO | 00 | 12/9/2002 |
Publishing Document | Publishing Date | Country | Kind |
---|---|---|---|
WO0208122 | 10/17/2002 | WO | A |
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4930101 | Wong et al. | May 1990 | A |
6113208 | Benjamin et al. | Sep 2000 | A |
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6493098 | Cornell | Dec 2002 | B1 |
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A 2-273281 | Nov 1990 | JP |
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A 3-268984 | Nov 1991 | JP |
A 8-202509 | Aug 1996 | JP |
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Number | Date | Country | |
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20040020390 A1 | Feb 2004 | US |