(Not Applicable)
(Not Applicable)
The present invention relates generally to process management, particularly to a method and its system for IT-based duty management.
Currently the most common duty management systems include sign the paper, punch the lock, patrol lock, modern scan card, video surveillance, etc. each of which has advantages and focuses, however, all of which can not report and be controlled in time, all of whose ways of duty log are backward, whose costs of duty log are higher.
The purpose of the present invention is to fulfil IT-based management system with low cost, automatic digital duty log, easy-to-monitor of duty process.
The invention provides a systematic solution for realizing the above purposes, new IT-based duty process management and monitoring system and method, which is described in detail as follows:
A duty process management system includes (1) duty process management IT-based server (dpm-server) running duty process management software package designed on duty process management method, (2) duty personnel mobile communication terminals (d-terminal) running duty personnel software communicating with dpm-server, such as app in mobile phones or iPad, browsers in notebooks; (3) action timing and site node (action node) symbols (ats-symbols);
Said duty includes mobile duty and post duty;
Said mobile duty includes security patrols, railroad/driveroad inspection, production line lead, bus line time monitor, sanitation service, supermarket managers;
Said post duty include doormen, sentinels, gate guards of residential area, business center district, schools, supermarkets, cargo/warehouse areas, and any special control area, consultant service men of hospitals, banks;
Said duty process means a duration from on-duty to off-duty of said duty; Said action node means a specified site in a specified time in where specified actions are to be carried out;
Said action node symbol (ats-symbol) means marks standing for duty timing/site, such as QR codes, Bar codes, action node site feature photos, also with information display devices, and electrical editable devices.
Another feature of the present invention system includes,
Duty process management server (dpm-server) including duty process database (dp-database), that includes duty list, each duty is composed of a series of action nodes' information, each action node information is composed of set ats-symbol, actual ats-symbol, set action time, actual action time, a series of mini-actions, duty person, and supervisor; the ats-symbol corresponds to said ats-symbol in said system (3).
Another feature of the present invention system includes,
Action node information of action node of dp-database including action distance and details, site situation words or/and photos or/and trouble shooting log or/and supervisor instruction log; said action distance means action's distance from action node site.
Another feature of the present invention system includes,
Duty terminal (d-terminal) including information of duty process log, that's, about action node site, check-on, reports, trouble-shoots of duty person, and check-on, instructions of supervisor.
A duty process management method includes steps:
S1, create ats-symbols for actual action(check) timing and site nodes of a duty process;
S2, create dp-database in dpm-server, wherein dp-database's ats-symbols correspond to ats-symbol in S1;
S3, arrange dutys to duty persons;
S4, during duty process, duty person, at a action(check) node, uses his/her d-terminal to read ats-symbol, send the ats-symbol as actual ats-symbol to dpm-server to confirm the symbol's consistency with the ats-symbol in dp-database, to report actual check-on time, site check-on, trouble-shoot, and save these information locally in d-terminal.
Another feature of the present invention method includes,
dpm-server checks the consistency of ats-symbol and duty person identification got from duty person terminal with duty action node information in dp-database, saves ats-symbols, actual check time, check report and details, trouble-shoot, checks if the report is OK, or/and sends these information to supervisors' d-terminal.
Another feature of the present invention method includes,
duty person sends actual check node information to dpm-server, and saves these information locally in duty person's d-terminal.
Another feature of the present invention method includes,
duty person sends actual check node information to dpm-server, and the dpm-server sends trouble-shoot and relative information report to supervisor's d-terminal.
Another feature of the present invention method includes,
supervisor checks duty person report in dpm-server, or/and sends control instruction.
The advantages of the present invention are below: low cost and convenience, mobile phones as duty terminal and supervisor terminal, two-dimension codes as action node symbol, need near zero cost, no extra devices, automatic construction of duty process into digital multimedia log recorded into centered database, easy contact between supervisors and duty persons in time, improve efficiency of duty process management and control, provides a new means for duty process control modernization.
A detailed description of an embodiment of the invention in conjunction with the accompanying drawings:
As in
Said dpm-server and dp-database is implemented with Apache-Tomcat/mysql, said d-terminals are mobile phones with android-app and IOS-app implemented with website of “Adaptive Web Design”;
Said dpm-server and dp-database includes duty list, duty person list, supervisor list, senior manager list, duty personnel shift schedule, said lists for persons provides fields of name, mobile phones' number, order number, operation-modules for managers to arrange duty to duty personnel, auto-modules of communication that automatically transmit duty action node information about trouble shoot of duty persons to supervisors' d-terminal;
Said dpm-server includes login pages, operation pages of duty persons, supervisors, senior managers and relative operations;
Said operation pages of duty persons include (1) scan login page, automatically transmitting position; (2) page confirming received the scan information: duty person identity, action time, action site, trouble report with photos, trouble shoot report, save button to save duty person log, or return non-duty person of scan person; (3) pop out page on supervisor's instruction, and make further report;
Said operation pages of supervisors include (1) login page; (2) after-login first page: showing dutys and their action nodes information, by “click in” relative information their action-sign-in symbol, action checks are shown up, also including duty buttons, duty person button for adding, deleting, and changing duty, duty node, duty node action, duty person; (3) action pop out small page showing trouble report with photos, trouble shoot report, including input field and send-button for supervisor's instruction to duty person;
Said dpm-server operations includes (1) duty personnel login: verify password input by duty personnel; (2) duty personnel scan in: verify mobile phone number, duty node site (position) or/and action site symbol, digital or site-featured photos; (3) duty personnel action operations: receive, save trouble shoot report of duty action by duty personnel, and forward the report to supervisors' mobile phones; (4) supervisors' login: verify password input by supervisors; (5) supervisors' instruction operations: save instructions to duty trouble report by supervisors into dp-database and send the instruction to duty person d-terminal mobile phone;
As in
As in
Refer to field 3 of node name and field 4 of duty node site symbols, the duty 1 process is carried out as steps, 1) at duty node 1, duty personnel starts to work by scanning duty node 1 site symbol(ncode1=QR code 1); 2) at duty node 2, duty personnel as required to stay duty node 1 site for 2 hours by scanning duty node 1 site symbol(ncode1=QR code 1) once more to confirm; 3) at duty node 3, duty personnel as required to walk-patrol along required 900-meter-long path for 30 minutes by scanning duty node 3 site symbol(ncode2=QR code 2) to confirm; 4) at duty node 4, duty personnel as required to walk-patrol along another required 1200-meter-long path and return to duty node site 1 for 40 minutes by scanning duty node 1 site symbol(ncode1=QR code 1) to confirm; 5) at duty node 4, duty personnel as required to stay duty node site 1 for 90 minutes by scanning duty node 1 site symbol(ncode1=QR code 1) to confirm; 6) at duty node 6, duty personnel as required to bike-patrol along the 3-rd required 4500-meter-long path for 30 minutes by scanning duty node 6 site symbol(ncode3=QR code 3) to confirm; 7) at duty node 7, duty personnel as required to bike-patrol along the 3-rd required 6000-meter-long path returning to site 1 for 40 minutes by scanning duty node 1 site symbol(ncode1=QR code 1) to confirm; 8) at duty node 8, duty personnel as required to stay duty node 1 site for 3 hours and 20 minutes by scanning duty node 1 site symbol(ncode1=QR code 1) once more to confirm, and off duty at 1700 hrs;
In duty node 3 action, person discovers “window broken” with making “W-B” log, and sending out trouble report, supervisor instructs “cover-change” with “C/c”;
In this duty process, check-actions are set up as below:
Check-actions 1 {door 1, door 1's lock, window 1, window 1's lock, door 2, door 2's lock, window 2, window 2's lock, door 3, door 3's lock, others};
Check-actions 2 {door 4, door 4's lock, window 3, window 3's lock, others};
Check-actions 3 {door 5, door 5's lock, window 4, window 4's lock, wall 1/1000 meter, others}, note: all distances given here are measured from previous duty node site;
The 7-th field (check list) can be designed for special usages of embodiments, as below:
Railroad/driveroad inspection duty process, duty node actions:
Check-list11 {revetment 1/1000 meter, revetment 1/vegetation, subgrade 1, pavement 1/2600 meter, others};
Production line lead duty process, duty node actions:
Check-list21{50 workstations, on-duty, off-duty, others};
Supermarket area salesman duty process, duty node actions:
Check-list31{50 goods, goods-loss, sale-out, others};
Bus line time monitor duty process, duty node actions:
Check-list41{time control sites, lead, lag, others};
Number | Date | Country | Kind |
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201711049239.8 | Oct 2017 | CN | national |
Filing Document | Filing Date | Country | Kind |
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PCT/CN2018/000331 | 9/18/2018 | WO | 00 |