This invention relates generally to product carriers and, more specifically, to smart product carriers.
Many retail locations are adding self check-out functionalities. These allow customers to handle product scanning and identification for purchase transactions. Unfortunately, without employee oversight, customer check-out transactions can result in errors. For example, customers can scan or identify items incorrectly which can result in the wrong products being purchased. In another example, customers can intentionally or inadvertently forego scanning products entirely. Accordingly, a system that identifies products and enables easy check-out will help avoid these types of errors.
Disclosed herein are embodiments of systems, apparatuses and methods pertaining product carriers. This description includes drawings, wherein:
Elements in the figures are illustrated for simplicity and clarity and have not necessarily been drawn to scale. For example, the dimensions and/or relative positioning of some of the elements in the figures may be exaggerated relative to other elements to help to improve understanding of various embodiments of the present invention. Also, common but well-understood elements that are useful or necessary in a commercially feasible embodiment are often not depicted in order to facilitate a less obstructed view of these various embodiments of the present invention. Certain actions and/or steps may be described or depicted in a particular order of occurrence while those skilled in the art will understand that such specificity with respect to sequence is not actually required. The terms and expressions used herein have the ordinary technical meaning as is accorded to such terms and expressions by persons skilled in the technical field as set forth above except where different specific meanings have otherwise been set forth herein.
Generally speaking, pursuant to various embodiments, systems, apparatuses and methods are provided herein useful to maintain an inventory of products within a product carrier. The product carrier utilizes a radio frequency (RF) blocking material and a RF reader disposed within an interior of the product carrier to identify products placed therein. The product carrier can further include an indicator on an exterior thereof to provide an indication regarding a status of the products within the product carrier.
The product carrier can advantageously sync or otherwise communicate with a user mobile device to achieve additional functionalities. For example, the product carrier can be configured to indicate whether the products in the product carrier are paid for or not. Further, a customer can utilize the product carrier to shop by placing items in the interior thereof and checkout using the synced mobile device. In other examples, the product carrier can be configured to indicate whether there are unidentified products in the product carrier and/or whether the product carrier is not synced with the user mobile device. In other approaches, the product carrier can be configured to indicate whether all of the products in a shopping list are within the product carrier.
A product carrier 10 capable of these functions is shown in
As shown in
The product carrier 10 can further include an electronic assembly 24, as shown in
The term control circuit refers broadly to any microcontroller, computer, or processor-based device with processor, memory, and programmable input/output peripherals, which is generally designed to govern the operation of other components and devices. It is further understood to include common accompanying accessory devices, including memory, transceivers for communication with other components and devices, etc. These architectural options are well known and understood in the art and require no further description here. The control circuits described herein may be configured (for example, by using corresponding programming stored in a memory as will be well understood by those skilled in the art) to carry out one or more of the steps, actions, and/or functions described herein.
Advantageously, the product carrier 10 can be utilized to identify products 46 as they are placed within the interior 14 thereof while shopping at a retail location 48. More specifically, each product 46 can have a RF tag 49 incorporated therein or mounted thereto, such as with a label or other product packaging. The RF tags 49 can include product identification information or pointer information for determining the identification of the product so that the reader 28 can read the tags 49 and the control circuit 26 can identify the associated product 46.
As discussed above, the product carrier electronic assembly 24 can sync with a user mobile device 50, such as a smart phone, tablet, or the like, to provide additional functionalities. The user mobile device 50 can be configured as commonly understood with an electronic assembly 52 that, as shown in
So configured, the product carrier control circuit 26 can send the product identification information to the user mobile device 50. By a first approach, the user mobile device 50 can show the identified products 46 on the display 56 so that the user can keep a running list of the products 46 that have been collected. More specifically, as the customer places products 46 into the product carrier interior 14, the electronic assembly 24 reads information from the tags 49 on the products 46 and sends the information to the user mobile device 50. The user mobile device 50 then compiles the identified products 46 into a list and shows the products 46 on the display 56.
By a further approach, the user mobile device can be running suitable software, such as in the form of an application, that enables the user to purchase the products 46 disposed within the product carrier 10. More specifically, the compiled list of products 46 can be placed in a virtual cart for later purchase. Thereafter, the software can provide the user the ability to purchase the compiled products 46 using inputted banking or payment information, such as by selection of a suitable user input 62.
Example indicators 34 are shown in
So configured, the indicator 34 can be used to provide a visual indication of a status of products 46 in the product carrier 10. In a first form, the color emitted by the light sources 66, 76, 78 indicates a status of the products 46 in the product carrier 10. The status indicators can include one or more of: all products 46 within the product carrier 10 have been paid for via purchase using the mobile device 50, at least one of the products 46 within the product carrier 10 has not been paid for, at least one of the products 46 within the product carrier 10 has not been identified, the electronic assembly 24 is not synced with the mobile device 50, and so forth. For example, a green light can indicate that the products 46 are paid for, a red light can indicate unpurchased products 46, a yellow light can indicate unidentified products 46, and a blue light can indicate that the electronic assembly 24 is not synced. Further, the status indicator 34 can be periodically or continually updated based on received information. For example, if a customer purchases the products 46 within the product carrier 10, the light source 66, 76, 78 will change from red to green. Thereafter, if the customer adds another product 46, the light source 66, 76, 78 would change back to red.
In another approach, the indicators 34 utilizing an array of LEDs 76 and/or the display 78 can present textual information. By one approach, the array of LEDs 76 or display 78 can show the current status of the product carrier 10 and the products 46 therein. For example, if the products 46 within the product carrier 10 are purchased, the indicator 34 can say “purchased,” “good”, “ok,” and so forth; if there is at least one product 46 not purchased, the indicator 34 can say “pending,” “stop,” and so forth; if there is a product 46 that cannot be identified, the indicator 34 can say “unidentified item,” “error,” “problem,” and so forth; and if the mobile device 50 is not synced with the product carrier 10, the indicator 34 can say “not synced,” “pairing issue,” and so forth.
In an alternative, or additional, approach, the indicator 34 can utilize non-visible light, such as infrared, ultraviolet, etc. Non-visible light allows the product carrier 10 to provide a status indication without informing customers within the store. In order to identify and process the non-visible status indications, the retail location 48 can mount or install cameras 80 or other electronic imagers at or near desired locations 81, such as entrances, exits, bathrooms, offices, backrooms, and so forth. The cameras 80 can be configured to identify the non-visible light utilized by the indicator 34. The cameras 80 can then be in communication, either wired or wireless, with a control circuit 82 that is configured to interpret the media, video or images, captured by the cameras 80 to determine any status indicators viewed by the cameras 80.
So configured, the cameras 80 can capture media of any product carriers 10 brought into a field-of-view thereof by customers. The media is then analyzed by the control circuit 82, utilizing any suitable analysis software, to determine the status of any indicators 34 within the media. Based on the analysis, the control circuit 82 can perform secondary actions. The secondary actions can include sounding an alarm if the analysis indicates that a customer is taking unpurchased products 46 out of permitted areas, creating a task for an associate at the retail location 48 to meet with the customer associated with the product carrier 10, check out an area, check a product, and so forth.
The control circuit 82 can further be configured to identify each product carrier 10. For example, the product carrier 10 can include an identifying marking 84, such as textual information, a machine readable code, etc., that the control circuit 82 can identify from analysis of the media captured by the cameras 80. In another example, the electronic assembly 24 can send out identification information to the control circuit 82 to identify each product carrier 10. So configured, if desired, the retail location 48 can utilize multiple cameras 80 disposed throughout the store so that a given product carrier 10 can be tracked through the retail location 48. Accordingly, if the control circuit 82 loses track of a given product carrier 10 without identifying that the customer purchased the products 46, the control circuit 82 can then take a secondary action, such as sounding an alarm, creating a task for an associate to proceed to the last known location of the product carrier 10, sending out an alert with the identification of the product carrier 10, and so forth.
By a further approach, the indicators 34 utilizing an array of LEDs 76 and/or the display 78 can present a pattern 84 to indicate the status of products 46 within the product carrier 10. For example, the indicator 34 can have a first pattern to display that the products 46 within the product carrier 10 are purchased, a second pattern to display that at least one of the products 46 within the product carrier 10 is not purchased, and so forth. Advantageously, utilizing a pattern allows the control circuit 82 to analyze media of the indicator 34 to determine whether the pattern is being obscured in some way. While the pattern 84 may be unintentionally obscured, covering the indicator 34 can also demonstrate an intention to bypass security. Accordingly, if the control circuit 82 determines that the indicator 34 shows that the product carrier 10 contains one or more products 46 that are not purchased and determines that the indicator 34 is being actively obscured, the control circuit 82 can take one of the secondary actions. Active obscuring, for example, can be indicated by multiple readings showing the pattern 84 being obscured.
With all of the above embodiments, the product carrier electronic assembly 24 can include a notification device 86 to notify the customer of any issues with the product carrier 10, such as in conjunction with the secondary actions described above. By one approach, the notification device 86 can be a vibration mechanism configured to vibrate in response to reception of a signal from the control circuit 26. The notification device 86 can be disposed in the handle 15 of the product carrier 10 or adjacent thereto to vibrate the hand of the customer to notify the customer of an issue. Other methods of notification can also be used, such as emitting a noise or alarm, flashing lights, or the like. Of course, the notification device 86 can also be mounted to other portions of the product carrier 10.
The product carrier 10 can also be utilized to monitor the status of a shopping list and notify the customer using the indicator 34 and/or notification device 86 of whether all items on the shopping list have been collected. For example, the customer can identify products 46 for the shopping list within the software on the mobile device 50. Thereafter, the mobile device 50 can compare the products 46 deposited into the product carrier interior 14 and identified by the RF tags 49 thereof. Until all of the products 46 are collected within the product carrier 10, the control circuit 26 can cause the indicator 34 to be in a first state, such as a particular color or with particular text or pattern. Further, the mobile device 50 can continuously update the status of the shopping list, identifying the products 46 that have been collected and the products 46 still needed. After all of the products 46 in the shopping list have been collected, the control circuit 26 can cause the indicator 34 to change to a second state, different than the first state. After all the products 46 are collected, the mobile device 50 can display a completed task.
In some approaches, the product carrier 10 can be used to identify perishable products 46, including produce, refrigerated products, frozen products, and the like. Thereafter, the electronic assembly 24 can monitor the time that the perishable products 46 are within the product carrier 10 and notify the customer using the indicator 34 and/or mobile device 50 when a time period has passed that corresponds with the particular perishable product 46.
In one form, the electronic assembly 24 can include a tension or motion sensor 88 to determine whether the customer has lost or abandoned the product carrier 10. In such an instance, an associate may not find the product carrier 10 until after the perishable product 46 has spoiled or otherwise become unsellable. To avoid this, the control circuit 26 can start the timer if the tension or motion sensor 88 indicates that the product carrier 10 has not be carried or moved for a predetermined amount of time, such as 2-10 minutes, and more specifically 3-5 minutes.
The length of the timer can be dependent on the type of product 46. For example, for a frozen product 46, the timer can be relatively shorter, such as 5 minutes. For a chilled product 46, the timer can be relatively longer, such as 15 minutes. After the timer has expired, the control circuit 26 sends a notification to the store control circuit 82 that notifies the store control circuit 82 that the product carrier 10 contains perishable products 46 has likely been abandoned by the customer. The notification message can further include an identification of the particular product carrier 10. Further, in embodiments where the electronic assembly 24 includes the location determination device 42, the notification message can include a location of the product carrier 10 so that an associate can easily find the carrier 10.
The location determination device 42 can take any suitable form. In one form, the device 42 can utilize micro or geo-locationing. In another form, the device 42 can utilize beacon signals received from product displays or other structures within the retail location 48. In another form, the device 42 can utilize a non-visible modulation of lights within the retail location 48. In yet another form, the device 42 can utilize global positioning system circuitry. By another approach, the store control circuit 82 can track the location of the product carrier 10 by analyzing media captured by the cameras 80 within the retail location 48.
The product carrier 10 can be owned by a particular customer or can be available at the retail location 48 for use by any customers. The customers can put one or more bags in the interior 14 of the product carrier 10 to protect the interior 14 thereof from soiling. Additionally, a customer can utilize multiple product carriers 10 during a shopping trip, with each carrier 10 communicating with the mobile device 50.
So configured, as shown in
A virtual cart check-out process is shown in
In some embodiments, a self check-out system for a retail location is described herein that includes a product carrier having an exterior and a partially enclosed interior that is at least partially bounded by a radio frequency blocking material. The product carrier is configured to be movable by a customer and receive products gathered by the customer while shopping. The system further includes an electronic assembly of the product carrier that includes: a radio frequency identification (RFID) tag reader configured to reader RFID tags of products placed within the interior of the product carrier; a transceiver; an indicator disposed at least partially on the exterior of the product carrier; and a control circuit. The control circuit is configured to identify products placed in the product carrier interior based on data from the RFID tag reader; sync with a user communication device to maintain an inventory of the products in the product carrier interior and receive payment data therefrom; operate the indicator to provide a first indication on the exterior of the product carrier in response to determining that there are products that have not been paid for within the product carrier interior; and operate the indicator to provide a second indication on the exterior of the product carrier in response to determining that all products within the product carrier interior have been paid for.
By several approaches, the indicator is one or more light sources, and the first and second indications are different colors. By other approaches, the indicator is a screen, and the first and second indications are different textual information.
By some approaches, the system further includes: cameras mounted within the retail location adjacent to an exit thereof that are configured to capture images of the product carrier; and a central control circuit configured to: analyze the images to determine whether the indicator is providing the first indication; and generate an alarm signal in response to determining that the indicator is providing the first indication. By further approaches, the first and second indications can utilize non-visible light; and the cameras can be configured to identify the non-visible light. By yet further approaches, the first indication comprises a pattern; and the central control circuit is further configured to generate an alarm signal in response to determining that the pattern is interrupted or obscured. By further approaches, the electronic assembly further includes a motion or tension sensor; the control circuit is configured to generate a signal to the central control circuit in response to a predetermined amount of time passing without the motion or tension sensor providing a reading; and the central control circuit is configured to create a task for an associate to retrieve the product carrier.
By several approaches, the control circuit is further configured to operate the indicator to provide a third indication on the exterior of the product carrier in response to determining that there is an unidentified product in the product carrier interior. By further approaches, the control circuit is further configured to operate the indicator to provide a fourth indication on the exterior of the product carrier in response to determining that the control circuit is not synced with the user communication device.
By some approaches, the control circuit is further configured to: determine whether any of the products in the product carrier interior are perishable, and operate the indicator to provide a perishable indication after a predetermined amount of time has passed in response to determining that at least one product in the product carrier interior is perishable.
In several forms and as shown in
By some approaches, operating 108 the indicator to provide the first indication includes operating a light source to illuminate in a first color; and operating 110 the indication to provide the second indication includes operating a light source to illuminate in a second color. By other approaches, operating 108 the indicator to provide the first indication includes operating a screen to display first textual information; and operating 110 the indication to provide the second indication includes operating a screen to display second textual information.
By several approaches, the method 100 further includes: capturing 112 images of the product carrier with one or more cameras mounted within the retail location adjacent to an exit thereof; analyzing 114 the images with a central control circuit to determine whether the indicator is providing the first indication; and generating 116 an alarm signal with the central control circuit in response to determining that the indicator is providing the first indication. By further approaches, operating 108 the indicator to provide the first indication comprises providing the first indication in non-visible light. By yet further approaches, the first indication is a pattern; and generating 116 the alarm signal further includes generating an alarm signal in response to determining that the pattern is interrupted or obscured. By further approaches, the method 100 further includes: monitoring 118 use of the product carrier with a motion or tension sensor; generating 120 a signal to the central control circuit in response to a predetermined amount of time passing without the motion or tension sensor providing a use indication; and creating 122 a task with the central control circuit for an associate to retrieve the product carrier.
By some approaches, the method 100 further includes operating the indicator with the control circuit to provide a third indication on the exterior of the product carrier in response to determining that there is an unidentified product in the product carrier interior.
By several approaches, the method 100 further includes operating the indicator with the control circuit to provide a fourth indication on the exterior of the product carrier in response to determining that the control circuit is not synced with the user communication device.
By some approaches, the method 100 further includes: determining whether any of the products in the product carrier interior are perishable with the control circuit; and operating the indicator to provide a perishable indication after a predetermined amount of time has passed in response to determining that at least one product in the product carrier interior is perishable.
In some embodiments, a shopping list status indication system for a retail location is described herein that includes a product carrier having an exterior and a partially enclosed interior at least partially bounded by a radio frequency blocking material. The product carrier is configured to be movable by a customer and receive products gathered by the customer while shopping. The system further includes an electronic assembly of the product carrier. The electronic assembly includes: a radio frequency identification (RFID) tag reader configured to reader RFID tags of products placed within the interior of the product carrier; a transceiver; an indicator disposed at least partially on the exterior of the product carrier; and a control circuit. The control circuit is configured to: identify products placed in the product carrier interior based on data from the RFID tag reader; sync with a user communication device to maintain an inventory of the products in the product carrier interior and receive shopping list data therefrom, the shopping list data including a list of products intended for purchase; operate the indicator to provide a first indication on the exterior of the product carrier in response to determining that there are products identified in the shopping list data that are not within the product carrier interior; and operate the indicator to provide a second indication on the exterior of the product carrier in response to determining that all products identified in the shopping list data are within the product carrier interior.
Those skilled in the art will recognize that a wide variety of other modifications, alterations, and combinations can also be made with respect to the above described embodiments without departing from the scope of the invention, and that such modifications, alterations, and combinations are to be viewed as being within the ambit of the inventive concept.
This application claims the benefit of U.S. Provisional Application No. 62/490,931, filed Apr. 27, 2017, which is incorporated herein by reference in its entirety.
Number | Date | Country | |
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62490931 | Apr 2017 | US |