Patent Application
20230237456
This application is based upon and claims the benefit of priority from Japanese Patent Application No. 2022-008627, filed Jan. 24, 2022, the entire contents of which are incorporated herein by reference.
Embodiments described herein relate generally to a reading device and a self-service point-of-sales (POS) terminal.
In a case where an item is purchased via a self-checkout lane in a store such as a glossary store or a convenience store, a self-service reading device is used for performing an item registration process. Such a reading device has a scanner that can read a symbol such as a bar code attached to an item taken out from a basket by a customer. The customer operates the scanner to read the symbol to register the item to be purchased.
Since the above-described reading device is operated by the customer, an erroneous or unauthorized action may be performed during the registration process. For example, a fraudulent action such as bagging an item without causing the scanner to read the symbol may be performed. To detect and prevent such an action, a camera for monitoring operations by the customer is attached to the reading device.
It is ideal that the monitoring camera is located at a higher position, e.g., above the scanner in order to capture the entire image of the customer operating the scanner. However, in the conventional configuration, since the monitoring camera is mounted on an arm member or the like, which extends from the back side of the reading device, to capture an image of the front side thereof, there is a possibility that other objects such as a display device located between the monitoring camera and the scanner are imaged. As a result, it is necessary to adjust the position of the monitoring camera and its imaging range so that the monitoring camera can capture an image of the customer and the scanner properly.
Embodiments provide a reading device and a self-service POS terminal capable of efficiently monitoring an operator who operates a scanner thereof.
In one embodiment, a reading device includes a first support member extending vertically, a scanner attached to the first support member and including a window facing a first direction and through which an item can be scanned by an operator, an extension member attached to an upper portion of the first support member and extending in the first direction above the scanner, a camera attached to an end of the extension member in the first direction and configured to capture an image of the operator, and a controller configured to issue a notification signal when the controller detects from the captured image that the operator is carrying out a predetermined operation.
Hereinafter, exemplary embodiments will be described with reference to the drawings. In the disclosure, a self-service POS terminal that is operated by a customer will be described as an exemplary reading device. The present invention is not limited to the embodiments described below.
A self-service POS terminal 1 according to an embodiment is installed at a self-checkout lane in a store. A symbol is attached to an item or a container (e.g., a bag, a box, or the like) containing the item displayed and sold at the store. The symbol is coded information and includes information (for example, an item code) for specifying the item to which the symbol is attached. A customer takes a basket at the entrance of the store, and puts an item to be purchased into the basket. The self-service POS terminal 1 is operated by the customer himself/herself to perform an item registration operation by causing the scanner to read the symbol and a payment operation for paying a price for the registered item.
Note that, in the drawings described below, the X-axis, the Y-axis, and the Z-axis orthogonal to each other are illustrated for convenience, and the left-right direction, the front-rear direction, and the up-down direction will be referred to as “X direction,” “Y direction,” and “Z direction.” In the following description, when the X direction, the Y direction, or the Z direction is simply referred to, the direction means either of the two directions along the axis.
Further, when the positive direction of the X-axis is specified, the direction is one direction from the left side to the right side, when the positive direction of the Y-axis is specified, the direction is one direction from the front side to the rear side, and when the positive direction of the Z-axis is specified, the direction is one direction from the lower side to the upper side. When the negative direction of the X-axis is specified, the direction is one direction from the right side to the left side, when the negative direction of the Y-axis is specified, the direction is one direction from the rear side to the front side, and when the negative direction of the Z-axis is specified, the direction is one direction from the upper side to the lower side.
The self-service POS terminal 1 according to the present embodiment includes a basket tray 2, an item registration unit 3, an item placing unit 4, a lighting unit 51, a monitoring camera 61, and a display device 7. The basket tray 2 is a table on which a basket (not shown) in which an item is stored can be placed. On the basket tray 2, an unread item that has not been read by a scanner 31 to be described later is placed. The basket tray 2 is attached to the item placing unit 4 by an attachment member 21.
The basket tray 2 includes a basket tray surface 22 facing in the positive direction (i.e., upward) of the Z-axis. On the basket tray surface 22, an unread item to be read by the scanner 31 is placed. The basket tray surface 22 is maintained substantially horizontally by the attachment member 21. The basket tray surface 22 has a sufficient size for placing the basket. Note that the basket tray 2 may be a table on which an item can be directly placed without a basket.
Further, the basket tray 2 includes a stopper 23 at a boundary portion with the item placing unit 4. The stopper 23 is formed, for example, by bending a rod-shaped metal into a substantially U-shape, and protrudes upward from the basket tray surface 22 at a substantially end portion on the item placing unit 4 side. The stopper 23 restricts movement of the basket or item placed on the basket tray surface 22 towards the item registration unit 3.
The item registration unit 3 is installed close to the basket tray 2. The item registration unit 3 performs item registration processing and payment processing based on an item code read by the scanner 31 to be described later. The item registration unit 3 includes the scanner 31, a support 32, a display unit 33, a bag packing unit 35, a temporary tray 36, a housing unit 37, a printing unit 38, and a control unit 39.
The support 32 includes two columnar strut members extending in the Z-axis direction (i.e., the vertical direction). The support 32 is provided in the housing unit 37. Specifically, the support 32 is erected on the rear side of the housing unit 37. Further, the support 32 supports the display unit 33, the bag packing unit 35, the temporary tray 36, the printing unit 38, and a supporting unit 321.
The scanner 31 is attached to the support 32 by the supporting unit 321 protruding from the support 32. Specifically, the scanner 31 is attached to the support 32 by the supporting unit 321 protruding from the support 32 erected on the side of the basket tray 2 toward the side of the basket tray 2. That is, the scanner 31 is provided on the right side (i.e., the basket tray 2 side) of the item registration unit 3.
The scanner 31 reads identification information for identifying an item. Specifically, the scanner 31 includes a reading window 311 for a customer who performs a symbol reading operation. The scanner 31 has a built-in camera (not shown), and reads a symbol attached to an item passing in front of the reading window 311 by the camera. The scanner 31 analyzes or decodes the read symbol to acquire an item code for identifying the item.
The display unit 33 is mounted at an upper position of the support 32 (e.g., a position at a height that is easy for the customer to see), with the display surface facing the customer. The display unit 33 displays information to the customer who operates the self-service POS terminal 1. The display unit 33 acquires the item code read by the scanner 31, and displays the item information (e.g., an item name, a price, and the like) of the item specified by the item code. The display unit 33 is attached to the support 32 so as to be able to adjust the angle in the X-axis direction and the Z-direction so as to be oriented at an angle that is easy for the customer to see depending on the height of the customer’s height or the like.
A touch panel 34 is provided on the display surface of the display unit 33. By detecting the position of the touch panel 34 touched by the customer and corresponding to the image of a key displayed on the display unit 33, the touch panel 34 serves as a keyboard capable of accepting an input of the displayed key.
The bag packing unit 35 includes an area for placing an item in a bag (such as a shopping bag, not shown) hung from an extension bar 351 extending substantially horizontally with respect to the negative direction in the Y-axis direction from the support 32. The bag is set to the extension bar 351 by the customer. The bottom surface of the bag is in contact with a bag tray surface 352 in a state of being hung from the extension bar 351. The item read by the scanner 31 is placed on the bag tray surface 352.
The customer puts the item, the symbol of which has been read by the scanner 31 into the bag. The customer confirms that the information of the item read by the scanner 31 is displayed on the display unit 33, and then bags the item. The basket tray surface 22 of the basket tray 2 and the bag tray surface 352 of the bag packing unit 35 are substantially at the same height.
The temporary tray 36 is a table for temporarily placing a fragile item or an easily deformed item (such as a tofu, an egg, bread, or a sashimi platter) among the items, the symbols of which have been read the scanner 31. These items are packed into the bag after the other items have been packed.
The housing unit 37 is provided below the bag packing unit 35 and supports the support 32. Two columnar strut members of the support 32 are erected upward from the upper portion of the rear portion of the housing unit 37. The temporary tray 36, the scanner 31, and the display unit 33 are attached to the support 32 extending along the positive direction of the Z-axis.
The printing unit 38 is a printer that includes, for example, a thermal head, and prints item information and payment information of the item subjected to the payment processing to issue a receipt. The printing unit 38 is attached to the support 32.
The control unit 39 is a controller provided in the housing unit 37. The control unit 39 includes an electric circuit and a power supply unit including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory, and the like (all of which are not shown) for controlling the self-service POS terminal 1. Note that the control unit 39 may be provided outside the housing unit 37, and may be provided inside the display unit 33, for example.
The item placing unit 4 includes a table of a touch scanner (not shown). The touch scanner has substantially the same function of the scanner 31, and reads a symbol attached to an item. Specifically, the touch scanner emits light from one or more LEDs (Liquid Emitting Diode) to the symbol and receives reflected light by an image sensor to read the symbol.
The item placing unit 4 is interposed between the basket tray 2 and the item registration unit 3. Specifically, the item placing unit 4 is positioned between the basket tray 2 and the item registration unit 3, and is disposed adjacent to or in contact with the basket tray 2 and the item registration unit 3.
The self-service POS terminal 1 further includes a first support member 5, which is a columnar support member extending in the Z-axis direction (i.e., the vertical direction). The first support member 5 is attached to the support 32 by the supporting unit 321 together with the scanner 31. Specifically, the first support member 5 is erected on the back side of the scanner 31, and supports the scanner 31 via the supporting unit 321. In addition, the inside of the first support member 5 is hollow, and wiring (for example, an output cable, an electric cable, or the like) of the monitoring camera 61 or the like is arranged inside.
In the present embodiment, the first support member 5 is attached to the support 32 by the supporting unit 321, but the present invention is not limited thereto. For example, the first support member 5 may be erected from the item registration unit 3 in the same manner as the support 32. Further, for example, the first support member 5 may be erected from the item placing unit 4 extending in the Y-axis direction.
Further, in the present embodiment, the first support member 5 supports the scanner 31 via the supporting unit 321, but the present invention is not limited thereto, and may directly support the scanner 31.
The lighting unit 51 is a lamp provided at an upper end portion of the first support member 5. The lighting unit 51 is a member that emits light when a customer calls a store clerk or the like when an error or the like occurs in the self-service POS terminal 1, and performs notification by light emission. For example, the control unit 39 performs control the lighting unit 51 to issue the notification on the basis of the images captured by the monitoring camera 61, e.g., when a malfunction or an unauthorized operation or the like performed by the customer is detected through the captured images.
The self-service POS terminal 1 transmits, for example, error-like information to an information processing terminal (for example, a personal computer, not shown) operated by a store clerk via a communication unit (not shown). The information processing terminal displays the received information. The store clerk confirms the light emitted by the lighting unit 51 or the information displayed on the information processing terminal, and goes to the corresponding self-service POS terminal 1 to address the issue.
The self-service POS terminal 1 further includes a first extension member 6 attached to an upper end portion of the first support member 5. The first extension member 6 is an extension member or an arm member whose one end side is fixed to the upper end portion of the first support member 5 and whose other end side is extended to the upper portion of the scanner 31. Specifically, the first extension member 6 has an L-shaped shape extending in the positive direction in the Y-axis direction and extending in the negative direction in the Z-axis direction. The inside of the first extension member 6 is hollow, and it is possible to arrange wiring (not shown) of the monitoring camera 61.
Here, a cover 53 that covers the back surface of the first support member 5 is provided below the pedestal 52 of the first support member 5. The cover 53 is provided with a first knockout 54 that is formed to be cutaway, and a first opening 56 is formed by cutting the first knockout 54 as shown in
Further, as shown in
The second support member 72 is, for example, a substantially U-shaped member whose distal end and distal end extend in the positive direction in the Y-axis direction. A part of the member extending in the Z-axis direction of the second support member 72 is accommodated in the second opening 57 and fixed to the first support member 5.
In the present embodiment, the members forming the first opening 56 and the second opening 57 are knockout members, but the first opening 56 and the second opening 57 may be opened and closed by a detachable member.
Referring back to
The monitoring camera 61 captures an image of a customer from above the scanner 31, thereby capturing an image of an operation performed by the customer to retrieve an item from a basket, an operation to read a symbol, an operation to bag an item, and the like. Note that the imaging includes taking a video or continuously capturing still images at predetermined time intervals (for example, every second).
The first support member 5 supports the display device 7 between the lighting unit 51 and the scanner 31. The display device 7 displays an identifier for identifying the self-service POS terminal 1. The display device 7 displays, for example, an ID such as a number for identifying the self-service POS terminal 1. After the store clerk has confirmed the light emission of the lighting unit 51 or the information displayed on the information processing terminal, the store clerk finds the corresponding self-service POS terminal 1 by checking the display device 7, and then goes to the self-service POS terminal 1 and takes appropriate actions.
The display device 7 is, for example, a member made of a substantially rectangular parallelepiped having four surfaces in X and Y axial directions, that is, around the axis of the first support member 5, and opening in the Z-axis direction. The display device 7 is attached to the second support member 72. Specifically, the display device 7 includes a second extension member 71 extending in the negative direction in the Y-axis direction. The second extension member 71 is fixed to the above-described second support member 72 by screwing or the like, and is thus supported between the lighting unit 51 and the scanner 31 by the first support member 5.
Next, the arrangement of the first support member 5, the display device 7, the scanner 31, the lighting unit 51, and the monitoring camera 61 will be described.
As illustrated in
Therefore, the monitoring camera 61 can efficiently capture a series of images showing operations performed by the customer, such as an operation of taking out an item from the basket, an operation of reading a symbol, and an operation of bagging an item. In addition, the monitoring camera 61 can monitor an operation performed by the customer, such as an erroneous operation or an unauthorized operation.
Further, as shown in
By disposing the monitoring camera 61 above the lighting unit 51, for example, the self-service POS terminal 1 can capture an image showing the status when an error or the like occurs. In addition, the monitoring camera 61 is arranged above the display device 7 to capture the image further showing the ID of the self-service POS terminal 1. Further, the monitoring camera 61 is disposed above the scanner 31, so that, for example, the image showing the operation of the customer can be captured.
As described above, the self-service POS terminal 1 according to the present embodiment includes the monitoring camera 61 on the upper end of the support member 5 and captures an image of the customer from above the scanner 31. As a result, the self-service POS terminal 1 according to the present embodiment can efficiently monitor the customer’s operations.
While certain embodiments have been described, these embodiments have been presented by way of example only, and are not intended to limit the scope of the disclosure. Indeed, the novel embodiments described herein may be embodied in a variety of other forms; furthermore, various omissions, substitutions and changes in the form of the embodiments described herein may be made without departing from the spirit of the disclosure. The accompanying claims and their equivalents are intended to cover such forms or modifications as would fall within the scope and spirit of the disclosure.
| Number | Date | Country | Kind |
|---|---|---|---|
| 2022-008627 | Jan 2022 | JP | national |
