The present invention generally relates to the field of telecommunications and more specifically to a method and apparatus to retrieve and display caller information during dispatch calls on a real-time basis.
In today's society, communications by way of cellular phones or other mobile telecommunications devices has become routine. Users depend upon their phones to stay in contact at a moment's notice. Certain systems, such as Motorola's Integrated Digital Enhanced Networks (iDEN), provide an even faster response time by allowing users to communicate on an almost instantaneous basis through dispatch calls placed directly between units on the same system.
An important feature of these phones is the ability of the unit receiving the call to identify the person making the call. Most mobile handsets have a “Contacts ” or “Phone Book” database that enables the user to store information relating to an individual caller. For instance, a person's name and a variety of associated phone numbers, ID numbers, or email addresses are stored locally on the handset. This database serves a dual role: first, the user can easily place calls merely by accessing the desired name in the database, and second, when a call is received from a number already stored in the database, the phone displays the associated name, identifying the calling party.
However, during a dispatch call, if an incoming call does not have caller information stored in the Contacts database, there is no way for the called handset to know the calling party information such as the name of the caller. The receiving handset must display only a network supplied ID, such as an Urban Fleet Member ID (UFMI). This may result in the called party ignoring the dispatch call and thereby potentially missing important calls merely because the ID is not readily recognizable.
Therefore, a need exists to overcome the problems with the prior art, as discussed above.
Briefly, one embodiment of the present invention provides a method, wireless device, and system for retrieving and displaying caller information, by enabling a local data ID send feature on a calling wireless device, transmitting identification information associated with the calling wireless device and stored locally on the calling wireless device to a receiving wireless device, receiving the identification information at the receiving wireless device, and displaying the received identification information associated with the calling wireless device on the receiving wireless device.
The identification information associated with the calling wireless device contains a name field, a phone number field, and a direct connect ID field. The method displays the contents of the name field on the receiving wireless device.
The local data ID send feature on the calling wireless device is enabled for all calls initiated by the calling wireless device or on a single call basis.
The accompanying figures, where like reference numerals refer to identical or functionally similar elements throughout the separate views and which together with the detailed description below are incorporated in and form part of the specification, serve to further illustrate various embodiments and to explain various principles and advantages all in accordance with the present invention.
Terminology Overview
As required, detailed embodiments of the present invention are disclosed herein; however, it is to be understood that the disclosed embodiments are merely exemplary of the invention, which can be embodied in various forms. Therefore, specific structural and functional details disclosed herein are not to be interpreted as limiting, but merely as a basis for the claims and as a representative basis for teaching one skilled in the art to variously employ the present invention in virtually any appropriately detailed structure. Further, the terms and phrases used herein are not intended to be limiting; but rather, to provide an understandable description of the invention.
The terms a or an, as used herein, are defined as one or more than one. The term plurality, as used herein, is defined as two or more than two. The term another, as used herein, is defined as at least a second or more. The terms including and/or having, as used herein, are defined as comprising (i.e., open language). The term coupled, as used herein, is defined as connected, although not necessarily directly, and not necessarily mechanically. The terms program, software application, and the like as used herein, are defined as a sequence of instructions designed for execution on a computer system. A program, computer program, or software application typically includes a subroutine, a function, a procedure, an object method, an object implementation, an executable application, an applet, a servlet, a source code, an object code, a shared library/dynamic load library and/or other sequence of instructions designed for execution on a computer system.
While the specification concludes with claims defining the features of the invention that are regarded as novel, it is believed that the invention will be better understood from a consideration of the following description in conjunction with the drawing figures, in which like reference numerals are carried forward.
Overview
The present invention overcomes problems with the prior art by providing necessary caller information, such as the caller name, phone number, and direct connection ID (e.g. UFMI), directly from the calling handset to the receiving handset. The called party is no longer required to have previously stored information regarding the calling party in a database on the receiving handset in order to display the identification of the calling party.
Referring to
The electronic device 102 and 104, according to this embodiment, transmits and receives signals for enabling a wireless communication such as for a cellular telephone, in a well known manner. For example, when the wireless communication device 102 and 104 is in a “receive” mode, the controller 202 controls a radio frequency (RF) transmit/receive switch 214 that couples an RF signal from an antenna 216 through the RF transmit/receive (TX/RX) switch 214 to an RF receiver 204, in a well known manner. The RF receiver 204 receives, converts, and demodulates the RF signal, and then provides a baseband signal to an output module 203 and a transducer 205, such as a speaker, to output received audio. In this way, for example, received audio can be provided to a user of the wireless device 102 and 104. Additionally, received textual and image data is presented to the user on a display screen 201. A receive operational sequence is normally under control of the controller 202 operating in accordance with computer instructions stored in the program memory 219, in a well-known manner.
In a “transmit” mode, the controller 202, for example responding to a detection of a user input (such as a user pressing a button or switch on the keypad 208), controls the audio circuits and couples electronic audio signals from the audio transducer 209 of a microphone interface to transmitter circuits 212. The controller 202 also controls the transmitter circuits 212 and the RF transmit/receive switch 214 to turn ON the transmitter function of the electronic device 102 and 104. The electronic audio signals are modulated onto an RF signal and coupled to the antenna 216 through the RF TX/RX switch 214 to transmit a modulated RF signal into the wireless direct call communication system 100. This transmit operation enables the user of the device 102 and 104 to transmit, for example, audio communication into the wireless direct call communication system 100 in a well known manner. The controller 202 operates the RF transmitter 212, RF receiver 204, the RF TX/RX switch 214, and the associated audio circuits according to computer instructions stored in the program memory 219.
Additionally, the wireless handset device 102 and 104 includes a removable storage media 220 which stores a user information database 222 containing personal and system information about the owner/user of the handset 102 and 104, as well as an address book 224 (i.e. “Contacts” database), generally created by the user, containing personal information, such as names, addresses, and phone numbers, for those people with whom the user wishes to communicate. The removable storage media 220 also functions under the command of the controller/processor 202.
Turning now to
An operational sequence, according to an alternative embodiment, is illustrated in
In another alternative embodiment, the calling wireless device 102 automatically sends the local ID data 304 with every Dispatch Call that does not have the Called (Target) Party information stored locally in the calling wireless device, such as in a local address book of the calling wireless device. The calling wireless device 102 determines, in this case, that if the target wireless device identifying information is not found stored locally, such as in its own local address book, then it is less likely that calling wireless device identifying information will be stored in the target wireless device, such as by having caller identification information stored in a local address book of the called wireless device.
According to an embodiment, the calling wireless device 102 requests permission from the user of the calling wireless device 102 to send the local ID data 304 including caller identifying information. That is, the calling wireless device 102 requests permission from the user of the calling wireless device 102 to send identification information, such as to identify the calling wireless device 102 or a user thereof or both, to a user of a receiving wireless device 104. This feature allows the caller to maintain privacy. Permission is granted by the user of the calling wireless device 102, at the user's discretion, on a per single call basis to allow the user to choose when to send the local ID data 304 including the caller identifying information.
The present invention can be realized in hardware, software, or a combination of hardware and software. A system according to an exemplary embodiment of the present invention can be realized in a centralized fashion in one computer system, or in a distributed fashion where different elements are spread across several interconnected computer systems. Any kind of computer system—or other apparatus adapted for carrying out the methods described herein—is suited. A typical combination of hardware and software could be a general purpose computer system with a computer program that, when being loaded and executed, controls the computer system such that it carries out the methods described herein.
The present invention solves problems with the prior art, such as by providing the calling party's name, or other identifying information, to be displayed to the called party even though this information is not stored in the “Contacts” (i.e., in the phone book or address book) of the called party. The called party has a better option to ignore or reply to the dispatch call based upon the name received with the call. This allows the user to make a more informed decision about answering or preparing for the call.
The present invention can also be embedded in a computer program product, which comprises all the features enabling the implementation of the methods described herein, and which—when loaded in a computer system—is able to carry out these methods. Computer program means or computer program in the present context mean any expression, in any language, code or notation, of a set of instructions intended to cause a system having an information processing capability to perform a particular function either directly or after either or both of the following a) conversion to another language, code or, notation; and b) reproduction in a different material form.
Each computer system may include, inter alia, one or more computers and at least one computer readable medium that allows a computer to read data, instructions, messages or message packets, and other computer readable information. The computer readable medium may include non-volatile memory, such as ROM, Flash memory, Disk drive memory, CD-ROM, and other permanent storage. Additionally, a computer medium may include, for example, volatile storage such as RAM, buffers, cache memory, and network circuits. Furthermore, the computer readable medium may comprise computer readable information in a transitory state medium such as a network link and/or a network interface, including a wired network or a wireless network, that allow a computer to read such computer readable information.
Although specific embodiments of the invention have been disclosed, those having ordinary skill in the art will understand that changes can be made to the specific embodiments without departing from the spirit and scope of the invention. The scope of the invention is not to be restricted, therefore, to the specific embodiments. Furthermore, it is intended that the appended claims cover any and all such applications, modifications, and embodiments within the scope of the present invention.