The present invention is related to improved security for airlines and other modes of transportation and, more specifically, to systems and methods for registering frequent travelers so that a more streamlined procedure may be used during security checks prior to departure of the registered traveler.
Subsequent to the terrorist incidents on Sep. 11, 2001, local, state and federal authorities have instituted various security improvements intended to maintain the safety of the nation as a whole and, in specific cases, the safety of airline and other passengers traveling throughout the United States. For example, with respect to airline travel, the U.S. Department of Transportation formed the Transportation Security Administration (TSA) to perform security checks of passengers prior to departure on commercial airline flights in the United States. Numerous security procedures were instituted, including increased luggage inspections, passenger searches and inspections, identification checks, and the like. The federal government further passed the U.S. Patriot Act, which added additional security features affecting, among other things, travel throughout the United States.
While arguably providing increased security for airline and other travelers, one by-product of the increased security is longer lines and lengthier delays at airports and other security checkpoints. Thus, it would be desirable to have improved security systems and/or methods which allow at least some passengers to pass more quickly through airports or other transportation nodes, while insuring the safety of all passengers.
The present invention is related to improved security for airlines and other modes of transportation and, more specifically, to systems and methods for registering frequent travelers so that a more streamlined procedure may be used during security checks prior to departure of the registered traveler.
The present invention provides methods of registering travelers, such as airline passengers who desire to pass more quickly through airport security lines without sacrificing security. One such method includes receiving a customer data set and a customer biometric with a controller, and transmitting at least a portion of the data set to a remote system. The controller may include, without limitation, a processor, a server, or the like having computing functionality. The processor may be coupled to a memory having appropriate software for performing the desired functions. In some embodiments the remote system is a background check system, such as an FBI database system for checking whether the individual associated with the biometric is wanted by local, state or federal authorities, is on a terrorist watchlist, and the like. The method includes receiving a response from the remote system, and creating a registered traveler record using the customer data set and the customer biometric. In this manner, a customer can become a registered traveler, after providing various data and biometric(s), and submitting to a background check. In some aspects, the registered traveler record includes a registered traveler identifier. The identifier may be a string of alphanumeric characters, or may be an identifier embodied in a bar code, a magnetic stripe, a radio frequency identification device (RFID), or the like.
In some aspects, the customer data set includes at least a customer name, a customer address, and a customer identification number. The customer identification number may be a social security number, a drivers license number, an employee number, an immigration number, or the like. In some aspects, the customer data set includes a frequent flyer number associated with the customer, and/or a payment record. The payment record may include bank account information, credit card information, or the like. In this manner, enrollment fees may be charged to the customer for the customer's participation in the registered traveler program.
In some aspects, the customer biometric includes an iris scan. The iris scan may be of one eye or both eyes in alternative embodiments. In another aspect, the customer biometric includes at least one image of a customer face. For example, the biometric may include one or more digital images of the customer's face, such as a front-on view, a right side profile, a left side profile, and the like. In still other aspects, the biometric includes a customer fingerprint set. The fingerprint set may be of a single finger or thumb, or multiple digits. In a particular aspect, the customer fingerprint set includes a ten (10) print set.
The present invention further provides methods for confirming the identity of a traveler. In some instances, these methods will be particularly useful at airports, railroad stations, and other points of departure for customers, travelers, and the like. One such method includes creating a registered traveler record for a traveler, and storing the record in a database. The registered traveler record includes a registered traveler identifier and a registered traveler biometric. The method includes receiving a verification request from a remote computer-based system, with the verification request including a traveler identifier and a received biometric. The registered traveler record is retrieved, and the received biometric is compared to the registered traveler biometric. An authorization is returned if the received biometric matches the registered traveler biometric. In this manner, an individual traveling through, for example, an airport can provide the airport security with a biometric and a traveler identifier. The airport security or related system then transmits this information to a system maintaining the registered traveler records for verification that the individual at the airport is indeed a registered traveler. One benefit to the traveler would be the use of a registered traveler security line which is arguably shorter and thus faster than the standard security lines.
In some aspects, the database includes a plurality of registered traveler records for a plurality of registered travelers. In some aspects, the received traveler identifier is used to retrieve the registered traveler record. In this manner, the system can do a one-to-one match of the identifiers to retrieve the appropriate registered traveler record. As previously noted, the present invention will be particularly useful for airline travelers. Thus, in some aspects, the remote computer-based system includes an airport security system, an airline reservation system, or the like. In some aspects, receiving the verification request includes receiving an ISO 8583 formatted message. Further, the received traveler identifier may be compared to a watch list.
The registered traveler biometric may be a variety of biometrics within the scope of the present invention, provided the biometric is capable of distinguishing a particular individual. Preferably, the biometric is unique to the individual. In a particular aspect, the registered biometric and the received biometric both include a fingerprint. In other aspects, the registered biometric includes a fingerprint and the received biometric includes at least a portion of a fingerprint. In still other aspects, the registered traveler biometric includes a traveler iris scan, and the received biometric includes an iris scan. In other aspects, a controller coupled to the database compares the received biometric and the registered traveler biometric.
In some aspects, the method includes returning a message if the received biometric does not match the registered traveler biometric. In some aspects, the message includes a rejection notice. This may occur, for example, when the received biometric does not match the registered biometric, but the received biometric does not indicate the customer or traveler is a security threat. In other aspects, the message includes a detention notice. This may occur, for example, when either the received biometric does not match the registered biometric, and/or the received biometric is for an individual wanted by local, state or federal authorities, or on a watch list.
The present invention further provides traveler registration systems. One such system includes a controller coupled to a database having a plurality of registered traveler records, with each record including an identifier and a biometric. The controller is adapted to receive a traveler verification request from a remote requester, with the verification request including a received identifier and a received biometric. The controller further is adapted to retrieve one of the registered traveler records based at least in part on the received identifier, compare the biometric with the received biometric, and return a message to the remote requester, with the message having a result of the biometric comparison.
In some aspects, the remote requester is a computer-based airport security system, an airline reservation system, or the like. In other aspects, the system further includes an interface between the controller and a remote network, with the remote network adapted to perform a background check on the biometric.
Other objects, features and advantages of the present invention will become more fully apparent from the following detailed description, the appended claims and the accompanying drawings.
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The customer data may include, without limitation, the customer name, social security number, aliases or other names used, home address, telephone numbers, cell phone numbers, e-mail address(es), date and place of birth, nationality, gender, prior addresses for a prescribed period (e.g., five years), driver's license number, employment information, student information or number (if applicable), immigration identification (if applicable) and the like. In one embodiment, the customer provides the information in written form, such as on a registered traveler request form. In other embodiments, a customer service representative (CSR) takes the information from the customer. The CSR also may review the customer information sources, such as by looking at or photo-copying the customers birth certificate, drivers license, social security card, or other identification. In still other embodiments, a voice recognition system (VRS) is used to collect the information from the customer.
In some embodiments, the payment data gathered includes one or more of credit card information, checking or savings account information, and the like. Payment data may be gathered as part of the process for verifying the customer deserves registered traveler status. Payment data also may be collected and used for charging fees associated with being a registered traveler, and the like. In one embodiment, the registered traveler pays an initiation fee for the privilege of being a registered traveler. In other embodiments, the registered traveler pays periodic fees (e.g., monthly, quarterly, annually, or the like) for the privilege of being a registered traveler. In other embodiments, the registered traveler pays a trip fee, which may be applied for each trip taken by the registered traveler, for each leg of a trip taken by the registered traveler, or the like.
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Once the customer information is collected, an optional check may be made of the existing registered traveler database to determine if a duplicate record currently exists (118). Method 100 then includes preprocessing of collected data, which may include validating the customer data, (e.g., the customer's address, social security number, driver's license number, etc.) with local databases containing such information (120). Payment records also may be validated by interfacing with known credit card databases, credit reporting systems, and the like (122). This initial validation may be useful, for example, in determining if check fraud or other crimes of deceit have been perpetrated against or by the customer. The customer records are updated accordingly, which may include enriching the data set collected with supporting data obtained from the validation steps (124). This data is then formatted (126) and transmitted to an external system for a background check (128).
The background check may include, without limitation, an FBI background check, a criminal investigation, or the like (130). The registered traveler system receives a response from the background check. In some embodiments, the response indicates whether the customer has been approved or denied registered traveler status (132). In other embodiments, the response indicates whether the customer may be approved or denied registered traveler status, subject to the collection of additional information or clarification of received data. If the requesting customer has been denied registered traveler status, the customer may be so notified. Further, depending on the reason the customer was denied registered traveler status, other appropriate action may be taken. For example, outstanding warrants may be executed, or the like.
Assuming the customer has been approved for registered traveler status, the customer is so notified. In one embodiment, the customer receives a pin mailer which the customer then uses to obtain a frequent traveler card or identifier. For example, the customer may be return to an enrollment station, such as a USPS office, and present their pin to complete the registered traveler procedure. At this point, the customer also provides biometric information which is matched to the pin assigned the customer to confirm that the customer is indeed the same individual who has been approved registered traveler status. In one embodiment, the enrollee receives a registered traveler card having desired information. In some embodiments, the registered traveler card issued to the registered traveler includes some or all of the following information and may include additional information: registered traveler name, a picture or image, one or more finger or thumbprints, an address, and a registered traveler number or identifier. Some or all of this information may be encoded in a bar code, a magnetic strip, or may be printed or imaged onto the registered traveler card. In some embodiments, the registered traveler card is used by the customer when purchasing tickets for travel, when obtaining a boarding pass, or the like.
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Alternative embodiments of methods according to the present invention will be described with reference to
In one embodiment, the frequent flyer number for the customer associated with the airline on which they are flying is used to interface with the registered traveler system. As shown in
On the date of travel, the customer goes to the airport and proceeds to check in at the ticket counter and/or at a kiosk. At this time, the customer receives a boarding pass, which may be retrieved, for example, by presenting a credit card, registered traveler card, or other piece of identification to the ticket counter or kiosk which in turn prints the boarding pass. The registered traveler then proceeds to the security checkpoint with the boarding pass. In a preferred embodiment, the boarding pass has the registered traveler (RT) tag on the boarding pass. The customer has received this boarding pass with the RT tag, at least in part, because of the prior interface between the registered traveler system and the PNR. The TSA security checkpoint, in a preferred embodiment, has a “fast lane” or a separate lane or section for registered travelers to pass through security. In one embodiment, the boarding pass is presented to the security agent. A biometric is received from the customer using a biometric collection device. The biometric collection device may include, for example, an optical print reader which extracts minutia from a finger or thumbprint of the traveler. Other biometric collections devices may be used for the retrieval of desired biometric information from the customer.
The information retrieved from the boarding pass, and more specifically, the information retrieved from the RT tag on the boarding pass, along with the biometric data is transmitted to the RT system. In one embodiment, the biometric collection device is coupled to the RT system through a network. The network may include a secure communications network coupling the two systems. The RT system then operates to determine whether or not the customer whose data they have just received is indeed a registered traveler. This process first includes a one-to-one match using the RT identifier. For example, the RT system maintains database records for each registered traveler which includes an RT identifier. The identifier, which may be an alphanumeric string of characters in some embodiments, is transmitted from the security checkpoint to the RT system and used to locate the registered traveler record associated with that identifier. In this manner, a one-to-one search is performed, to quickly locate the appropriate record. Then, the received biometric data is compared with the biometric data stored in the database record for that registered traveler. This comparison may involve, for example, the comparison of a collected fingerprint or the minutia of a collected fingerprint, with the fingerprint stored in the registered traveler record. In the event a match exists, the RT system returns an authorization or “OK” to the TSA security checkpoint. The customer, who has now been verified to be a registered traveler, proceeds through security and continues to the gate where they may board the aircraft according to standard boarding procedures. In the event the biometric comparison is not a match, a rejection or red flag is sent to the security checkpoint. At this point, appropriate action may be undertaken. For example, the customer may be directed to pass through the regular security lines. Alternatively, the customer may be detained for questioning, a security search, or further investigation to determine if the customer is on a security watch list.
In an alternative embodiment, the biometric readers are placed at alternative locations than described above. For example, a biometric reader may be placed at the ticket counter or kiosk, with the registered traveler status of the customer being verified before issuance of the board pass containing the RT tag. The customer then passes through security, but has their registered traveler status re-verified at the gate prior to boarding. This may occur, for example, by collecting biometric data, transmitting the biometric data and RT identifier to the RT system and requesting verification of the registered traveler status. In this manner, prior to boarding, the customer is again verified that they are indeed a registered traveler. Alternatively, as described above, a single biometric reader is placed at the security checkpoint. In this embodiment, the verification of the registered traveler status is determined prior to passing through security after which the customer may board the aircraft based on their having the appropriate boarding pass for the particular flight.
The verification or rejection of the registered traveler status of the customer is transferred back to the PNR system and made available at the security checkpoint, and/or is transferred directly to the TSA security checkpoint. In this manner, if verification has occurred, the customer may proceed through the fast lane. In another embodiment, the return message from the RT system is sent directly to the appropriate security checkpoint. The RT system may be informed of the desired security checkpoint by the PNR system, when the PNR system requests verification of the customer's registered traveler status. In some embodiments, a second biometric reader is provided at the gate. In this manner, the identity of the customer is verified with the RT system prior to allowing the customer to board the aircraft. In an alternative embodiment, the biometric reader at the gate is optional, and the traveler's identity is not verified again prior to boarding for cases in which the identity of the traveler has been previously verified at the security checkpoint.
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The invention has now been described in detail. However, it will be appreciated that the invention may be carried out in ways other than those illustrated in the aforesaid discussion, and that certain changes and modifications which may be practiced within the scope of the appended claims. Accordingly, the scope of this invention is not to be limited by those specific examples, but rather is to be accorded the full scope represented in the following claims.
This application claims the benefit of U.S. Provisional Application No. 60/660,533 filed on Mar. 9, 2005, the complete disclosure of which is herein incorporated by reference.
Number | Date | Country | |
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60660533 | Mar 2005 | US |