The present disclosure generally relates to hygiene equipment, such as soap, disinfectant, and/or towel dispensers, and the like. More particularly, the present disclosure relates to such hygiene equipment for promoting the use thereof and, in turn, for improving and/or maintaining a compliance rate with respect to a target usage of hygiene equipment. The present disclosure likewise relates to a corresponding method for operating hygiene equipment.
Hygiene equipment is commonplace today in many facilities, such as hospitals, medical service centers, intensive care units, day clinics, private practices, lavatories, rest rooms, hotels, manufacturing sites, administration and office buildings, and, in general, places and facilities that are accessible to the public or to a considerable number of individuals. The mentioned hygiene equipment thereby includes various types of individual devices and installations such as soap dispensers, dispensers for disinfectant solutions, gels or substances, towel dispensers, glove dispensers, tissue dispensers, hand dryers, sinks, radiation assisted disinfectant points, and the like.
Although such hygiene equipment is commonplace today in many places, the use thereof by the individuals visiting these places or working in these places is still oftentimes not satisfactory. For example, hospitals, and, in general, medical service centers often suffer from hygiene deficiencies, which, in turn, may lead to the spread of infections and related diseases. In particular, such insufficient hygiene amongst medical care personnel coming into close contact with patients and bodily fluids can lead to the spread of infectious diseases amongst the personnel and other patients. It is also known that infections by highly resistant bacteria pose a severe problem in such places, above all, hospitals.
At the same time, however, it is known that hygiene, and, in particular, hand hygiene, is an important factor as far as the spread of infectious diseases are concerned. Specifically, medical care personnel should make proper use of hand hygiene as often as possible so that the spread of bacteria and other disease causing substances is minimized. The usage of such hygiene equipment, however, is dependent on—amongst others—the cooperation and will be shown by the individuals working in these places or visiting such places. In other words, an important factor remains the fact that individuals may not make use of installed and provided hygiene equipment although they are supposed to. Furthermore, it is generally accepted that an increased use of hygiene equipment can substantially contribute in reducing the spread of bacteria and the like, which, in turn, can drastically reduce the appearance of related infections and diseases.
Although there are many compliance monitoring schemes known in the arts, there is still a need for improved hygiene equipment that specifically can promote the actual usage thereof. As a consequence, such improved hygiene equipment may be able to contribute in reducing the spread of infectious diseases in general and in particular also in the context of the above mentioned facilities, such as hospitals.
According to one aspect, there is provided a piece of hygiene equipment to be used by one or more operators, including a sensor section configured to generate a usage signal in response to an operator using the piece of hygiene equipment; a detection section configured to forward, in response to receiving said usage signal, a usage event signal to a determination section for determining a control command based on a random rule and said usage event signal; and a control section configured to control a reward action in response to receiving said control command.
According to one aspect, there is provided a method for operating hygiene equipment to be used by one or more operators, including generating a usage signal in response to an operator using the piece of hygiene equipment; forwarding, in response to receiving said usage signal, a usage event signal to a determination section for determining a control command based on a random rule and said usage event signal; and controlling a reward action in response to receiving said control command.
Embodiments of the present invention, which are presented for better understanding the inventive concepts but which are not to be seen as limiting the invention, will now be described with reference to the figures in which:
and
The shown piece of hygiene equipment 10 includes a sensor section 11 that is configured to generate a usage signal (US) in response to an operator using the piece of hygiene equipment. For example, an operator operates the equipment 10 for dispensing an amount of soap for subsequently washing his/her hands or an amount of disinfectant solution or substance for disinfecting the hands or other parts of his/her body. In response of such a usage, the sensor section 11 generates the usage signal (US) upon, for example, detection of an action (e.g. movement of a lever), or an ejection of the substance or material to be dispensed. In this context, a sensor may include any one of a switch, a magnetic sensor, a Hall element, a light barrier, an infrared light source and/or sensor, a proximity sensor, and the like. Thus, the sensor section 11 in such embodiments generates the usage signal (US) in the form of an electric signal that can be applied to further interacting sections of the piece of hygiene equipment.
In another implementation, as shown in
With again reference to
In the latter embodiments, however, the determination section 20 does not form part of the piece of hygiene equipment 10 itself and consequently is external to or remote from the piece of hygiene equipment 10. In these embodiments, it may be required for the detection section 12 to generate a suitable usage event signal (UES) that is as such different from the usage signal (US) but, naturally, carries a corresponding information content related to whether a usage event has taken place. For such purposes, the detection section 12 may include a communication section that is configured to forward a corresponding usage event signal (UES) towards a determination section 20 that forms part of, for example, a server or network entity connected to e.g. the Internet.
Such a communication section may include circuits for conducting any wireless or wire bound communication, including, a local area network (LAN) connection, a wireless local area network (WLAN, WiMAX, WiFi) connection, a GSM/GPRS connection, a 3G/4G/LTE connection, a Bluetooth™ connection, and the like. In other words, in such embodiments the usage event signal (UES) is generated and forwarded via some kind of network to an entity that implements the determination section 20. As a consequence, the usage event signal (UES) in such embodiments may take the form of one or more protocol packets or messages, whereas the usage signal (US) can be embodied by a simpler electrical signal. The functionalities for correspondingly generating such packets and/or messages on the basis of the usage signal (US) are implanted in these embodiments by the detection section 12.
At this point, it should be noted that such a “central” determination section 20 may be provided for a plurality of pieces of hygiene equipment, so that the determination section 20 can be configured to receive UES signals from many dispensers and equipment in the field for determining respective control commands (CC). This is shown in
The determination section 20 in any way is configured to determine said control command (CC) based on a random rule and the received usage event signal (UES). In particular, the determination section 20 may in response to receiving a usage event signal (UES) employ a randomizer function for determining whether or not a control command (CC) should be forwarded to a control section 13 of the piece of hygiene equipment 10. It is noted that the random rule applied by the detection section 20 may be in general non-predetermined in the sense that it is generally not known, or at least difficult to predict in advance to the operators of the piece of hygiene equipment whether or not a control command is issued based on a received (UES) signal.
This can be implemented by a randomizer circuit which can be implemented as specific code being executed by a hardware processing circuit. Usually, such implementations instruct a processing circuit to read a clock signal or time information, to obtain a reading from an analogue-to-digital converter (ADC), or to access a pre-stored but random decision pattern. As the output of related clock or ADC circuits usually varies with time, any as such known algorithm can be implemented that produces a quasi randomized output from such varying input. For example, a function of time which considerably varies with the time input or a comparison pattern to an inherently fluctuating ADC output may be used. In the case of a decision pattern, a relatively large number of usage events maps to a relatively small number of reward events where, for example, a counter of usage events is employed and a considerable number of counter values with a varying distance from each other correspond to a reward event (i.e. control command issued). In general, therefore, the result of the random rule a priori remains in a closed realm so that it becomes non-predeterminable, or at least difficult to predict for the external environment.
In the embodiments of a remote determination section 20, the control command can be issued based on further additional rules. For example, the origin, time-of-day, etc. of a received UES signal can be taken into account in order to influence the issuance of the control command (CC). In this way, for example, a specific group of hygiene equipment can be promoted by increasing the possibility that a command CC is issued. This can be implemented, for example, by adjusting a fraction of randomizer results that yield the control command (CC). In this way, not only a specific group of dispensers can be promoted, but also individuals working at these specific places and/or working at specific times. As far as the latter times are concerned, one embodiment envisages to increase the chances for the control command to be issued for a particular time span, so that, for example, a day or night shift of care personnel can be rewarded more often than another (e.g. there can be an increased chance of reward for the night shift if the corresponding individuals were found not using the equipment sufficiently often).
In any way, the already mentioned control section 13 is configured to control a reward action in response to receiving the control command (CC) from the determination section 20. In general, said reward action is to be understood as any action or operation that is able to reward, an operator or user of the hygiene equipment as a specific response to using the equipment. In this way, embodiments disclosed herein may generally allow for encouraging the use of hygiene equipment for users. Said reward action may thus be identified as an action which is, at least in part, locally executed by the piece of hygiene equipment so that it can be perceived in the vicinity of the piece of hygiene equipment, and, in particular by the one or more nearby operators that use the equipment. More specific examples for such reward actions are provided in conjunction with
As shown in
The piece of hygiene equipment 10-1 may further include a code generation section 15 configured to generate a code as a reward token, that can be used as a voucher for making online purchases, free theatre or cinema tickets, free access to gyms and/or spas, and/or free consumption in a cafeteria and/or restaurant of, for example, the very premises at where the piece of hygiene equipment is installed. For example, a code may be displayed as some sort of reward action for obtaining a free beverage at the hospital's cafeteria. The displayed code can be a human readable alphanumeric code or a one- or two-dimensional barcode (e.g. QR code) so that it can be read by, for example, a smartphone.
The generated code may generally represent a value token and should be generated so as to avoid unauthorized entities from generating or obtaining valid codes. This may be achieved by, for example, generating and optionally also encrypting codes ad hoc using a local key stored in the piece of hygiene equipment, obtaining codes from a list of pre-generated codes stored on the piece of hygiene equipment, or receiving codes from an external entity. Thus, on the display 31 a reward action can be displayed as form of a code generated by the code generation section.
For example, in this specific embodiment, the operator detection section 14 includes an operator detection sensor 14-1 (e.g. near field communication receiver, Bluetooth™ receiver, RF-tag sensor, one- or two-dimensional barcode reader, etc.) shown on
Thus, the property of the operator may be used to determine the control command, to control the reward action, to generate the code, or to forward the code toward the operator. Instead of, or in addition to the sensor, the operator detection section 14 may include an input device 14-2 and the operator may input information from which the operator property may be determined. The input device 14-2 may be any known input device such as a keypad, a keyboard, a touch screen etc. For example, the operator may input information identifying him- or her, such as an employee ID number, a name, a mobile telephone number, an e-mail address, etc. However, the sensor and/or input device may be external to the device 10-3, and the operator detection section 14 may be configured to obtain information from these to determine the property of the operator. Although shown in conjunction with
For example, the code may be generated by a code generation section in the piece of hygiene equipment and forwarded directly toward the operator by the communication section or it may be forwarded to an external device 44, such as a server which in turn stores the code and/or forwards it to the operator, or a machine delivering rewards upon use by the operator. For example, the piece of hygiene equipment may forward a code to a vending machine, and when the operator having the determined property uses the vending machine, a reward may be delivered.
Alternatively, the reward action may simply be a transmission of information to the server, and the server may generate a code instead. The piece of hygiene equipment or the server, as the case may be, may determine how to forward the code to the operator based on the determined property of the operator. For example, if the property of the operator is an email address, the server may cause an email including the code to be transmitted toward the determined email address. As another example, if a property of the operator is an indication that the operator belongs to a certain group of persons, the server may be configured to store the code on a database, in association with the group to which the operator belongs.
In any case, forwarding the code to an operator may encourage desired habits by the operator, when receiving the code or when using the code to obtain a reward. By generating the code and providing it directly to the operator (e.g. by displaying it, or printing it on a slip), the operator may be more comfortable using the piece of hygiene equipment, knowing that no information which may identify him or her would be shared with external entities. Similar effects may be achieved by embodiments forwarding the code directly to the operator.
Alternatively, forwarding the code to an external device such as a server storing codes in association with information identifying operators may be used to reinforce positive group reinforcement. The codes generated for a group of operators may be ‘pooled’ and used together to reward a whole group of operators, instead of, or in addition to individual rewards. For example, a shift of hospital workers may decide to group the codes they each receive in a pool.
Codes may allow monitoring of the compliance to hygiene rules by groups of people without causing individual operators to feel personally targeted, if the codes are not associated with individuals but with groups of operators. In addition, pools of codes may be used to create competition between groups of operators by forming contests between different groups, or by offering better rewards when the compliance level of a group is high, to further increase motivation to comply with hygiene rules.
In general, however, it is noted that the embodiments of the present disclosure likewise envisage any suitable combination of circuits, mechanisms, and/or configurations that perform a reward action as they have been described in conjunction with
In one embodiment, there is provided a piece of hygiene equipment to be used by one or more operators, including a sensor section configured to generate a usage signal in response to an operator using the piece of hygiene equipment, a detection section configured to forward, in response to receiving said usage signal, a usage event signal to a determination section for determining a control command based on a random rule and said usage event signal, and a control section configured to control a reward action in response to receiving said control command.
The control section may include a processor that before controlling or initiating a reward action, awaits the detection of a usage event signal (UES) via an electrical connection/signal from the detection section. In a modification, the usage event signal (UES) is received as a usage signal (US) directly from the sensor section as a corresponding electrical signal. Upon receiving the usage event signal (UES) or the usage signal (US), the processor accesses signals from a time signal circuit or ADC circuit and determines at least some kind of value that represents a randomized, or at least quasi randomized, result in the sense that the value is impossible or at least difficult to predetermine. Based on this value the processor takes a decision whether a reward action is to be controlled, and, if so, the processor controls or initiates a reward action which includes the processor outputting electrical control signals toward corresponding hardware and circuitry for executing the reward action. For example, the electrical control signals may result in an audio, image, video, visible, and/or optical output, and/or in actuating mechanical actuators that, for example, open an enclosure.
In one embodiment, the control section may include a processor that before controlling or initiating a reward action, the processor accesses memory containing a database corresponding certain days of time to certain reward actions and a clock for determining the time of day; and then selects the reward action corresponding to the day of time. In another embodiment, the control section may include a processor that before controlling or initiating a reward action, the processor accesses memory containing a database corresponding certain locations to certain reward actions and a proximity sensor for determining the location of the hygiene product or its relative location to another object; and then selects the reward action corresponding to the certain location. In another embodiment, the control section may include a processor that, before controlling or initiating a reward action, accesses memory containing a database of certain inputs from an operator previously stored in the memory with certain reward actions. The processor may then select the reward action corresponding to the stored operator input.
In embodiments where a code is generated, the determined property of the operator and the code may be associated with each other. As a result, the code may be used only by the operator or operators having the associated property, which may reduce the possibility of unwanted use of codes. The code may also be generated and/or encrypted in the piece of hygiene equipment and/or the server 44 based on the determined property. For example, the obtained property may be used as a public key to encrypt the code, and the operator may use a private key associated to the public key and known only to the operator, to decrypt the code and use it. The embodiments may use any public-key cryptography mechanism, to improve the encryption of the code.
In embodiments where the piece of hygiene equipment determines a property of the operator and a code is forwarded to the operator by the external device, as explained with reference to
In some embodiments a centralized server may receive codes forwarded by a plurality of pieces of hygiene equipment, or the centralized server may generate codes based on information transmitted by the plurality of pieces of hygiene equipment. In these embodiments, it is therefore possible to obtain codes or reward actions based on the usage of more than one piece of hygiene equipment.
In a way, the above described embodiments employ electric and electronic components for implementing at least in part some of sensing, detection, determination, and control actions. This may be in particular advantageous in view of the vast range of possibilities modern electronics offers at reasonable cost and effort (sound signals, blinking lights, display of text and/or images or videos, etc.). However, there are also embodiments that take into account the necessity of at least one power supply (battery, solar cell, ultracap, energy harvesting device, connection to a power supply line, etc.) when electronics are involved.
In this context,
Specifically, the shown piece of hygiene equipment 10-9 may include a mechanical arrangement 51 (levers, springs, gearwheels, and the like) that is arranged to determine a use of the piece of hygiene equipment by an operator. For example, the motion of a soap ejection lever can act on this mechanical arrangement 51. A further mechanism 52 can be configured to execute a control action based on a random rule in response to said use being determined, e.g. by receiving a force from arrangement 51. The random rule may in this case be implemented by a code wheel (wheel with randomly distributed notches or teeth) and/or a mechanic transmission that is arranged to distribute a relatively small number of reward events to a relatively large number of usage events in the sense of a decision pattern as mentioned also elsewhere in the present disclosure. Finally, the mechanism 52 may interact with, for example, a spring loaded lever 53 for executing a reward action in response to said control action in the form of opening a possibly also spring-loaded door 54 of an enclosure 55 to release access to a reward object 300. Again, the door 54 may be at least in part transparent so that the operators can see what kind of reward 300 is waiting. Naturally, also other mechanical reward actions can be executed, such as removing a cover from a code, playing a music box, and the like.
In a way, one or more embodiments address a problem that there are many situations where a “management” would like to encourage others to clean their hands more often (e.g. hospital management wanting increased compliance from employees, teachers want students to wash before lunch . . . ). The users/operators of the system tend to want to skip hygiene for reasons of time, convenience, sore hands etc. Existing solutions for encouraging hand hygiene may be either ineffective (e.g. posters) or labor intensive (education, behavior change, tracking and follow-up). In addition, many behavior and tracking systems result in feedback long after the hand hygiene occasion. Therefore, an embodiment may provide a nudge toward proper behavior in a way which may require minimal effort and administration but which may be effective in achieving the goal and which may immediately be satisfying in order to encourage hand hygiene behavior.
In other words, an embodiment ties a small reward to using a dispenser of hand hygiene products (soap, sanitizer, paper towels or lotion). In this way, the use of the dispenser is encouraged. In order to retain the impact of the reward, it should not be given every time the dispenser is used, and therefore a random rule is employed. The owner of the dispenser can choose how to dispense the reward (at a certain frequency, at a given time of day). In this way the owner of the dispenser can steer the timing of the reward to address possible issues or to pinpoint desired changes. It may be preferable that at least part of the reward is delivered at the moment of hand hygiene so that the desired behavior is reinforced.
In general, an embodiment may thus envisage a stand-alone solution (equipment with section 120) or the dispenser can be part of a larger system where the signal UES is forwarded to a remote determination of a reward. In all cases, criteria for reward can be determined and set from a computer and can make use of existing compliance data. According to a further embodiment, the piece of equipment can respond to an individual id (i.e. badge or telephone) and reward each individual at a pre-determined frequency. In this case, the reward can be delivered later (in this case, there should also be an immediate reward such as blinking lights to generate the positive association to the behavior). In line with further embodiments, the reward could be patterns of blinking lights, music, a physical object (small toy, movie ticket, etc.), a code to redeem a reward or to enter a contest. The code can be displayed on a screen, but it can also be printed on an in-dispenser printer or sent by mail/text.
Although detailed embodiments have been described, these only serve to provide a better understanding of the invention defined by the independent claims and are not to be seen as limiting.
Number | Date | Country | Kind |
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PCT/EP2016/059147 | Apr 2016 | EP | regional |
This application is a § 371 National Stage Application of PCT International Application No. PCT/EP2017/059743 filed Apr. 25, 2017, which claims the benefit of International Application No. PCT/EP2016/059147 filed Apr. 25, 2016, the entire contents of each is incorporated herein by reference.
Filing Document | Filing Date | Country | Kind |
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PCT/EP2017/059743 | 4/25/2017 | WO | 00 |