The innovation is now described with reference to the drawings, wherein like reference numerals are used to refer to like elements throughout. In the following description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the subject innovation. It may be evident, however, that the innovation can be practiced without these specific details. In other instances, well-known structures and devices are shown in block diagram form in order to facilitate describing the innovation.
As used in this application, the terms “component” and “system” are intended to refer to a computer-related entity, either hardware, a combination of hardware and software, software, or software in execution. For example, a component can be, but is not limited to being, a process running on a processor, a processor, an object, an executable, a thread of execution, a program, and/or a computer. By way of illustration, both an application running on a server and the server can be a component. One or more components can reside within a process and/or thread of execution, and a component can be localized on one computer and/or distributed between two or more computers.
As used herein, the term to “infer” or “inference” refer generally to the process of reasoning about or inferring states of the system, environment, and/or user from a set of observations as captured via events and/or data. Inference can be employed to identify a specific context or action, or can generate a probability distribution over states, for example. The inference can be probabilistic-that is, the computation of a probability distribution over states of interest based on a consideration of data and events. Inference can also refer to techniques employed for composing higher-level events from a set of events and/or data. Such inference results in the construction of new events or actions from a set of observed events and/or stored event data, whether or not the events are correlated in close temporal proximity, and whether the events and data come from one or several event and data sources.
Referring initially to the drawings,
Further as illustrated in
Referring again to
In another aspect, the results can be maintained in a data store or other storage device (e.g., cache, memory). By way of specific example, the search can prompt modification of a calendar entry within a user's PIM data. In this scenario, the system 100 can automatically update the PIM data with the results from the search component 104. As well, the search results can be stored and subsequently used to train the system thereby effectuating an increase in intelligence as the system evolves over time.
In yet another embodiment, the system 100 can facilitate inputting search results from the search component 104 into another application. For instance, the search component 104 can be employed to return a number of venues (e.g., restaurants, night clubs) in response to a query. As such, the search component 102 can be employed to automatically prompt an action such as inputting this information into a mapping product which can automatically generate directions to the alternate venue. Still further, the system 100 can automatically rank and/or render results based upon a learned user preference.
The search component 104 can further prompt an action by automatically communicating with an application in order to generate future actions, appointments, reminders, tasks or the like. By way of specific example, the search component 104 can be employed when a user is planning a vacation and would like to schedule an event (e.g., a Broadway show). In this example, the search component 104 can be employed to return show times based upon a result from the user objective analyzer component 102. It will be understood that the user objective analyzer component 102 can interrogate a user schedule (e.g., PIM data) thereafter determining the best time(s) to attend a show with respect to the available show schedule.
Accordingly, the search component 104 can automatically obtain show information thereafter prompting automatic purchase of tickets and population of the user calendar with the show time. It will be understood that the scenarios described herein are provided to add perspective to the innovation and are not intended to limit the innovation in any way. Moreover, it will be understood that other scenarios exist and are to be included within the scope of this disclosure and claims appended hereto.
In another example, suppose that a user's automobile is equipped with the functionality of the subject invention on its on-board computer, having Internet and global positioning system (GPS) access. In accordance with this scenario, search can be dynamically conducted while the user is driving, and if a determination is made that the user context/state is near dinner time, user is inferred to be hungry and prefers a specific type of food (e.g., sushi), the search system 100 can automatically perform searches for the specific type of restaurant (without user prompting). Further, the system 100 can synchronize and/or communicate with the GPS which would automatically provide directions to the nearest desired restaurant. In other aspects, the system 100 can weave the dynamic search into automated action implemented by other devices (e.g., cell phones making a purchase, a translated greeting occurring, a security system tuning level of inspection based on a dynamic background search, etc.
In another embodiment, a personal data assistant (PDA) can dynamically gather extrinsic information related to a user (e.g., location, what the user is looking at, reading, activity engaged in, velocity, etc.) and dynamically execute search queries based on such extrinsic information and cache corresponding search results for potential display to the user. For example, if the user is grocery shopping the analyzer component 102 can provide information relating to specific store, location of user (e.g., by vegetable section). The search component 104 can perform searches based on such information and cache corresponding search results—results relating to fair prices for produce, nutritional content, etc. can be cached so that when the user views the PDA for vitamin content in tomatoes versus spinach the information is already available for display or even already displayed based upon an inference that this was the information inferred to be desired by the user. It is to be appreciated that the cached data can be dynamically aged out or updated as a function of, for example, available memory and changing user state.
At 202, a user goal can be inferred. Alternatively, the user goal can be directly entered by a user. Still further, the system can interactively interrogate a user in order to determine an objective or goal. Once the goal is determined, a search can be proactively performed in accordance with the determined and/or inferred objective. Search results in accordance to the goal can be obtained and/or received at 206. Once received, at 208, a determination can be made to conclude if the results are relevant to the user goal. If the results are not deemed to be relevant to the goal, the methodology can return to 204 where aspects of the goal can be further inferred as shown. On the other hand, if it is determined that the results are relevant to the goal, the results can be selectively rendered at 210.
By way of more specific example, the results can be configured, ranked, filtered, etc. based upon the goal. Further, as described with reference to
Once the intent is determined, at 306, a proactive information search can be commenced based upon the intent and/or objective. This information search can obtain information from effectively any available source, including but not limited to the Internet, intranet(s), local and external data stores, etc. As well, it is to be understood that information can be gathered from multiple sources in accordance with a single user intent.
At 308, the results of the search and/or information gathering process can be configured with respect to the intent. As well, the results can be configured in accordance with the user context/state. Once configured, the results can be rendered at 310. By way of example and not limitation, the results can be filtered, sorted, ranked, arranged, etc. in order to complement a user intent by rendering meaningful results. As well, the results can be rendered to an application or other store that compliments the user intent. For instance, the information can be automatically inserted into a user PIM data or other scheduling and/or tracking application.
Referring now to
The stored information can be retrieved at 406 and analyzed at 408. Thereafter, a user intent (e.g., objective, goal) can be determined or inferred at 410. This intent can be determined based upon the state and context data monitored at 402. It is to be understood that the ability to determine and/or infer a user intent is a feature of the innovation. As well, the ability to automatically, and/or dynamically, with respect to changes in intent, execute a search is another aspect of the innovation. Moreover, the ability to selectively configure and/or render the intent-based search results is still another feature of the innovation. Each of these features will be described in greater detail infra.
Illustrated in
Similarly, as described with reference to the methodology of
Turning now to
Each of the sub-components (602, 604, 606) of the user intent generation component 502 can interact with the data source component 608 to facilitate establishment of a user intent. More particularly, data source component 608 can include user-specific information, including but not limited to journal information, activity/state logs, PIM data as well as customer relations management (CRM) data. This information can be employed to facilitate generation of a user intent.
The inquiry component 602 can effectively interrogate a user to obtain objective-related information. This information can be stored to establish or supplement data maintained within the data store 608. By way of example, the system 600 can infer from user actions and/or state that the user is planning a trip. To this end, in one aspect, the system 600 can ask the user if the trip is for business or pleasure. This information can be utilized by the inference component 604 to establish (e.g., infer) the objective thereafter rendering meaningful search results. By way of more specific example, suppose the trip was a pleasure trip, as such the system 600 can combine this information with other user-related information to obtain search results such as must-see sights, sports events, bike trails, etc. that might be of interest to a user on a pleasure vacation. Similarly, suppose the trip was a business trip, in this scenario the system 600 can be employed to render results that might be helpful to a business traveler such as restaurants, directions to potential client locations (established in part with respect to CRM data), Wi-Fi equipped locations, etc. Each of these scenarios can be based upon the user objective supplemented by information received via the inquiry component 602.
Similar to the inquiry component 602, the monitoring component 606 can be employed to monitor a user's actions, activities, state, location, etc. This user information can be automatically maintained within the data store 608 and thereafter used to facilitate determination of a user intent or objective. Although data store 608 is illustrated as a single storage location, it is to be understood that multiple data storage and source locations can be employed without departing from the spirit and scope of this disclosure and claims appended hereto. As well, it is to be understood that the data sources can be local or remote from each other as well as from the other components illustrated in
Finally, the rendering component 610 of
To provide perspective to the functionality of the user intent generation component 502,
Referring first to the user-defined intent information component 702, this component is representative of a user directly inputting an objective or intent into the system by which an intent-based search can be conducted. In another aspect, PIM data 704 can be analyzed in order to determine the intent. For example, a user's appointment calendar, schedule and/or task list can be employed solely (or to contribute) to establish a user intent. Similarly, a CRM data component 706 can be employed to contribute to establishing a goal. By way of example, specific customer-related information, e.g., ongoing project information, likes, dislikes, location, etc. can be employed to supplement establishment of an objective and subsequent meaningful intent based search.
Still further, RFID data 708 and/or 3rd-party metadata 712 can be employed to facilitate establishment of the user objective and subsequently a set of intent-based search results. For example, RFID and metadata can be employed to enable the innovative system to detect people, places, etc. that can contribute to establishment and analysis of a user objective and/or intent.
In yet another aspect, the system queried information 710 can be employed to determine an intent or analysis thereof. In one example, this system queried information 710 can be obtained via a wizard having templates that can interrogate a user thereby gathering information necessary to identify an intent or goal.
Turning now to
For example, in accordance with an embodiment of the innovation, a user objective generation component 502 can infer with a high degree of confidence that a user is in need of immediate medical attention. As such, the user objective analyzer component 102 can be employed to define search criterion by which a search can be automatically performed in connection with this need/goal. More specifically, in this example, the search can be employed to automatically, and dynamically, find the nearest hospital as well as to prompt an action such as finding the quickest route given current traffic conditions and weather. This information can be pre-fetched and selectively displayed (or input into another application or device) to the user to facilitate achieving his/her goal.
By way of another example scenario, suppose a user is on a date and dinner is just about finished, here, the user objective determination component 502 can infer that the user is on a first date and wants to make an especially good impression. As such, the system can proactively perform a search to locate a nearby venue (e.g., theatre, pub, concert hall) that will have little commute and wait time so as to crate a smooth seamless evening. Moreover, the system can interact with a GPS or other mapping mechanism (e.g., mapping websites) in order to determine directions to the alternate venue from a current location.
As described above, 3rd-party metadata can be employed to effectuate determination of a subset of this information. For example, venues can establish metadata that identify current wait times, etc. Moreover, the system can facilitate (e.g., via the rendering component 610) a change in pre-made plans based upon learned information. In one specific example, the system can analyze the presence of a traffic jam up town and determine that it will not be possible to make the start of the opera. Therefore, the system can recommend moving the evening to a local grill just around the corner—there is a live jazz band there this evening and no wait. As noted supra, 3rd-party metadata about the location and items can be employed to facilitate intelligent searching.
A classifier is a function that maps an input attribute vector, x=(x1, x2, x3, x4, xn), to a confidence that the input belongs to a class, that is, f(x)=confidence(class). Such classification can employ a probabilistic and/or statistical-based analysis (e.g., factoring into the analysis utilities and costs) to infer an action that a user desires to be automatically performed or to infer a user-specific attribute (e.g., intent, goal, objective).
A support vector machine (SVM) is an example of a classifier that can be employed. The SVM operates by finding a hypersurface in the space of possible inputs, which the hypersurface attempts to split the triggering criteria from the non-triggering events. Intuitively, this makes the classification correct for testing data that is near, but not identical to training data. Other directed and undirected model classification approaches include, e.g., naïve Bayes, Bayesian networks, decision trees, neural networks, fuzzy logic models, and probabilistic classification models providing different patterns of independence can be employed. Classification as used herein also is inclusive of statistical regression that is utilized to develop models of priority.
As will be readily appreciated from the subject specification, the subject innovation can employ classifiers that are explicitly trained (e.g., via a generic training data) as well as implicitly trained (e.g., via observing user behavior, receiving extrinsic information). For example, SVM's are configured via a learning or training phase within a classifier constructor and feature selection module. Thus, the classifier(s) can be used to automatically learn and perform a number of functions, including but not limited to determining according to a predetermined criteria what is a user's current intention or goal, what is a user's future intention, what would be a user's future intention based if specific actions occur or factors are present.
Scenarios can be identified with certainty. Alternately, a probability distribution over scenarios may be inferred from streams of evidence. Methods for handling specific scenarios under certainty can be generalized via considerations of expectation and computation of ideal results for browsing, displaying, or alerting based on the use of methods that maximize the expected utility of people based on a consideration of the preferences of the person or persons being supported, and on the uncertainties at hand.
The retrieval and ranking methodologies can be custom-tailored for different scenarios and information goals. In some cases, the outputs of mixtures of methods may be combined in different ways depending on the scenario sensed under certainty or inferred under uncertainty. Such custom-tailored methods can be trained with data collected explicitly or implicitly for specific scenarios.
Referring now to
Generally, program modules include routines, programs, components, data structures, etc., that perform particular tasks or implement particular abstract data types. Moreover, those skilled in the art will appreciate that the inventive methods can be practiced with other computer system configurations, including single-processor or multiprocessor computer systems, minicomputers, mainframe computers, as well as personal computers, hand-held computing devices, microprocessor-based or programmable consumer electronics, and the like, each of which can be operatively coupled to one or more associated devices.
The illustrated aspects of the innovation may also be practiced in distributed computing environments where certain tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules can be located in both local and remote memory storage devices.
A computer typically includes a variety of computer-readable media. Computer-readable media can be any available media that can be accessed by the computer and includes both volatile and nonvolatile media, removable and non-removable media. By way of example, and not limitation, computer-readable media can comprise computer storage media and communication media. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer-readable instructions, data structures, program modules or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disk (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store the desired information and which can be accessed by the computer.
Communication media typically embodies computer-readable instructions, data structures, program modules or other data in a modulated data signal such as a carrier wave or other transport mechanism, and includes any information delivery media. The term “modulated data signal” means a signal that has one or more of its characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared and other wireless media. Combinations of the any of the above should also be included within the scope of computer-readable media.
With reference again to
The system bus 1008 can be any of several types of bus structure that may further interconnect to a memory bus (with or without a memory controller), a peripheral bus, and a local bus using any of a variety of commercially available bus architectures. The system memory 1006 includes read-only memory (ROM) 1010 and random access memory (RAM) 1012. A basic input/output system (BIOS) is stored in a non-volatile memory 1010 such as ROM, EPROM, EEPROM, which BIOS contains the basic routines that help to transfer information between elements within the computer 1002, such as during start-up. The RAM 1012 can also include a high-speed RAM such as static RAM for caching data.
The computer 1002 further includes an internal hard disk drive (HDD) 1014 (e.g., EIDE, SATA), which internal hard disk drive 1014 may also be configured for external use in a suitable chassis (not shown), a magnetic floppy disk drive (FDD) 1016, (e.g., to read from or write to a removable diskette 1018) and an optical disk drive 1020, (e.g., reading a CD-ROM disk 1022 or, to read from or write to other high capacity optical media such as the DVD). The hard disk drive 1014, magnetic disk drive 1016 and optical disk drive 1020 can be connected to the system bus 1008 by a hard disk drive interface 1024, a magnetic disk drive interface 1026 and an optical drive interface 1028, respectively. The interface 1024 for external drive implementations includes at least one or both of Universal Serial Bus (USB) and IEEE 1394 interface technologies. Other external drive connection technologies are within contemplation of the subject innovation.
The drives and their associated computer-readable media provide nonvolatile storage of data, data structures, computer-executable instructions, and so forth. For the computer 1002, the drives and media accommodate the storage of any data in a suitable digital format. Although the description of computer-readable media above refers to a HDD, a removable magnetic diskette, and a removable optical media such as a CD or DVD, it should be appreciated by those skilled in the art that other types of media which are readable by a computer, such as zip drives, magnetic cassettes, flash memory cards, cartridges, and the like, may also be used in the exemplary operating environment, and further, that any such media may contain computer-executable instructions for performing the methods of the innovation.
A number of program modules can be stored in the drives and RAM 1012, including an operating system 1030, one or more application programs 1032, other program modules 1034 and program data 1036. All or portions of the operating system, applications, modules, and/or data can also be cached in the RAM 1012. It is appreciated that the innovation can be implemented with various commercially available operating systems or combinations of operating systems.
A user can enter commands and information into the computer 1002 through one or more wired/wireless input devices, e.g., a keyboard 1038 and a pointing device, such as a mouse 1040. Other input devices (not shown) may include a microphone, an IR remote control, a joystick, a game pad, a stylus pen, touch screen, or the like. These and other input devices are often connected to the processing unit 1004 through an input device interface 1042 that is coupled to the system bus 1008, but can be connected by other interfaces, such as a parallel port, an IEEE 1394 serial port, a game port, a USB port, an IR interface, etc.
A monitor 1044 or other type of display device is also connected to the system bus 1008 via an interface, such as a video adapter 1046. In addition to the monitor 1044, a computer typically includes other peripheral output devices (not shown), such as speakers, printers, etc.
The computer 1002 may operate in a networked environment using logical connections via wired and/or wireless communications to one or more remote computers, such as a remote computer(s) 1048. The remote computer(s) 1048 can be a workstation, a server computer, a router, a personal computer, portable computer, microprocessor-based entertainment appliance, a peer device or other common network node, and typically includes many or all of the elements described relative to the computer 1002, although, for purposes of brevity, only a memory/storage device 1050 is illustrated. The logical connections depicted include wired/wireless connectivity to a local area network (LAN) 1052 and/or larger networks, e.g., a wide area network (WAN) 1054. Such LAN and WAN networking environments are commonplace in offices and companies, and facilitate enterprise-wide computer networks, such as intranets, all of which may connect to a global communications network, e.g., the Internet.
When used in a LAN networking environment, the computer 1002 is connected to the local network 1052 through a wired and/or wireless communication network interface or adapter 1056. The adapter 1056 may facilitate wired or wireless communication to the LAN 1052, which may also include a wireless access point disposed thereon for communicating with the wireless adapter 1056.
When used in a WAN networking environment, the computer 1002 can include a modem 1058, or is connected to a communications server on the WAN 1054, or has other means for establishing communications over the WAN 1054, such as by way of the Internet. The modem 1058, which can be internal or external and a wired or wireless device, is connected to the system bus 1008 via the serial port interface 1042. In a networked environment, program modules depicted relative to the computer 1002, or portions thereof, can be stored in the remote memory/storage device 1050. It will be appreciated that the network connections shown are exemplary and other means of establishing a communications link between the computers can be used.
The computer 1002 is operable to communicate with any wireless devices or entities operatively disposed in wireless communication, e.g., a printer, scanner, desktop and/or portable computer, portable data assistant, communications satellite, any piece of equipment or location associated with a wirelessly detectable tag (e.g., a kiosk, news stand, restroom), and telephone. This includes at least Wi-Fi and Bluetooth™ wireless technologies. Thus, the communication can be a predefined structure as with a conventional network or simply an ad hoc communication between at least two devices.
Wi-Fi, or Wireless Fidelity, allows connection to the Internet from a couch at home, a bed in a hotel room, or a conference room at work, without wires. Wi-Fi is a wireless technology similar to that used in a cell phone that enables such devices, e.g., computers, to send and receive data indoors and out; anywhere within the range of a base station. Wi-Fi networks use radio technologies called IEEE 802.11 (a, b, g, etc.) to provide secure, reliable, fast wireless connectivity. A Wi-Fi network can be used to connect computers to each other, to the Internet, and to wired networks (which use IEEE 802.3 or Ethernet). Wi-Fi networks operate in the unlicensed 2.4 and 5 GHz radio bands, at an 11 Mbps (802.11a) or 54 Mbps (802.11b) data rate, for example, or with products that contain both bands (dual band), so the networks can provide real-world performance similar to the basic 10BaseT wired Ethernet networks used in many offices.
Referring now to
The system 1100 also includes one or more server(s) 1104. The server(s) 1104 can also be hardware and/or software (e.g., threads, processes, computing devices). The servers 1104 can house threads to perform transformations by employing the innovation, for example. One possible communication between a client 1102 and a server 1104 can be in the form of a data packet adapted to be transmitted between two or more computer processes. The data packet may include a cookie and/or associated contextual information, for example. The system 1100 includes a communication framework 1106 (e.g., a global communication network such as the Internet) that can be employed to facilitate communications between the client(s) 1102 and the server(s) 1104.
Communications can be facilitated via a wired (including optical fiber) and/or wireless technology. The client(s) 1102 are operatively connected to one or more client data store(s) 1108 that can be employed to store information local to the client(s) 1102 (e.g., cookie(s) and/or associated contextual information). Similarly, the server(s) 1104 are operatively connected to one or more server data store(s) 1110 that can be employed to store information local to the servers 1104.
What has been described above includes examples of the innovation. It is, of course, not possible to describe every conceivable combination of components or methodologies for purposes of describing the subject innovation, but one of ordinary skill in the art may recognize that many further combinations and permutations of the innovation are possible. Accordingly, the innovation is intended to embrace all such alterations, modifications and variations that fall within the spirit and scope of the appended claims. Furthermore, to the extent that the term “includes” is used in either the detailed description or the claims, such term is intended to be inclusive in a manner similar to the term “comprising” as “comprising” is interpreted when employed as a transitional word in a claim.
This application is related to pending U.S. patent application Ser. No. ______ entitled “SCENARIO-BASED SEARCH”, (Attorney Docket Reference MS316236.01/MSFTP1335US) filed on Jun. 29, 2006. The entirety of the above-noted application is incorporated by reference herein.