This application is in the field of satellite radio.
Surfacing, or having an individual review an advertisement for an app in-vehicle, may ordinarily require the user to pull over the car, manually search for the app, download it, and then login. A substantial lag may occur between the user wanting or needing the app and actually obtaining it during travel. A system and method described herein may simplify this by allowing a driver to download the app in a few possible ways.
Today's user experience when they tune to a channel that is not in their subscription plan they don't have much of a reason to upgrade their subscription plan.
When a user tunes to a channel that is not part of their audio subscription plan, they may hear a generic or personalized clip with an introduction from the producer, some sample content from that channel, and a call to action to get the user to upgrade or subscribe to the service.
A system and method for seamless app download is described herein. The system and method described herein make it as easy as possible for a customer to download an app on their phone from the car and securely login to that app from the car.
The method described herein involves a process where a generic or personalized audio ad is delivered to the listener to motivate them to upgrade their plan to listen to that channel.
Surfacing, or having an individual review an advertisement for an app in-vehicle, may ordinarily require the user to pull over the car, manually search for the app, download it, and then login. The system and method described herein may simplify this by allowing a driver to download the app in a few possible ways. For example, the user may press a single button on their radio to receive a text message or may wave their phone over a sensor to download the app.
In the case of an in-vehicle radio, it has been determined that conversion from an all access trial to purchasing the app increases when subscribers listen both in and out of the car. With 360L (one of Sirius XM Radio Inc.'s latest in-vehicle technology platforms), users may be prompted, via a direct, actionable, link (while in the car), to get the app and listen outside the car.
In a first example, a user (or driver) may press a single button on the radio to have a Short Message Service (SMS) text message transmitted to them with a deferred deep link to download the mobile app. This link may allow the user to be directed right to the Apple™ App Store or Google™ Play store. The driver may push a button that may transmit a request over Internet Protocol (IP) to a server. A security token linked to that user may then be created. A SMS request may be routed to be transmitted to the user's mobile phone. When the vehicle is turned off, the vehicle may transmit a message over IP that the car is turned off so the request for the SMS message to be transmitted to the user is made. The user may click on the link on their phone and may then be routed to the appropriate app store to download the requested app.
In a second example, the user may wave their phone over a Near Field Communication (NFC) sensor in the vehicle to download the mobile app. This link may allow the user to be directed right to the Apple™ App Store or Google™ Play Store. After the user downloads the app onto their mobile phone, they may wave their phone over the NFC sensor again to login to the mobile app as a secure token that is personalized to the user is transmitted over IP, through the radio, and to the NFC transceiver.
If the app is installed and launched while attached to the vehicle, for example, via BlueTooth™, WI-FI, NFC, or cable, a token may be passed to share the all access trial directly with the phone app.
In another embodiment, when a user tunes to a channel that is not part of their audio subscription plan, they may hear a generic or personalized clip with an intro from the producer, some sample content from that channel, and a call to action to get the user to upgrade or subscribe to the service. The method described herein may involve a process where a generic or personalized audio ad is delivered to the listener to motivate them to upgrade their plan to listen to that channel.
When a user tunes to a channel that is not in their subscription plan, a request may be made over IP from the car to a server that will deliver a Uniform Resource Locator (URL) that may stream an audio clip. The audio clip may play a generic or personalized intro, some short highlight clips that have been previously selected for that particular channel, and a call to action to upgrade or subscribe to this channel. For example, the audio clip may say “Hi Mark, I know how much you like football and boy have we got something for you . . . ”
There may also be a contextual action button on the radio, mobile app, web, or home device that may take the user to a conversion screen to subscribe or provide a way to easily connect to a call center to upgrade their subscription plan (as previously described herein).
This applications claims the benefit of U.S. Provisional Application No. 62/967,944, filed Jan. 30, 2020, the contents of all of which are hereby incorporated by reference herein.
Number | Date | Country | |
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62967944 | Jan 2020 | US |