This application relates to U.S. patent application Ser. No. 12/185,702, filed on Aug. 4, 2008, entitled “CLUSTERING QUESTION SEARCH RESULTS BASED ON TOPIC AND FOCUS,” which is hereby incorporated by reference in its entirety.
Many search engine services, such as Google and Live Search, provide for searching for information that is accessible via the Internet. These search engine services allow users to search for display pages, such as web pages, that may be of interest to users. After a user submits a search request (i.e., a query) that includes search terms, the search engine service identifies web pages that may be related to those search terms. To quickly identify related web pages, the search engine services may maintain a mapping of keywords to web pages. This mapping may be generated by “crawling” the web (i.e., the World Wide Web) to identify the keywords of each web page. To crawl the web, a search engine service may use a list of root web pages to identify all web pages that are accessible through those root web pages. The keywords of any particular web page can be identified using various well-known information retrieval techniques, such as identifying the words of a headline, the words supplied in the metadata of the web page, the words that are highlighted, and so on. The search engine service may generate a relevance score to indicate how relevant the information of the web page may be to the search request based on the closeness of each match, web page importance or popularity (e.g., Google's PageRank), and so on. The search engine service then displays to the user links to those web pages in an order that is based on a ranking that may be determined by their relevance, popularity, or some other measure.
Some online services, such as Yahoo! Answers and Live Search QnA, have created large collections of questions and their corresponding answers. These Q&A services may provide traditional frequently asked question (“FAQ”) services or may provide community-based services in which members of the community contribute both questions and answers to those questions. These Q&A services provide a mechanism that allows users to search for previously generated answers to previously posed questions. These Q&A services typically input a queried question from a user, identify questions of the collection that relate to the queried question (i.e., a question search), and return the answers to the identified questions as the answer to the queried question.
Such Q&A services typically treat the questions as plain text. The Q&A services may use various techniques, including a vector space model and a language model, when performing a question search. Table 1 illustrates example results of a question search for a queried question.
Such Q&A services may identify questions Q2, Q3, Q4, and Q5 as being related to queried Question Q1. The Q&A services typically cannot determine, however, which identified question is most related to the queried question. In this example, question Q2 is most closely related to queried question Q1.
A method and system for determining the relevance of questions to a queried question based on topics and focuses of the questions is provided. A question search system provides a collection of questions with topics and focuses. The topic of a question represents the major context/constraint of a question that characterizes the interest of the user who submits the question. The focus of a question represents certain aspects or descriptive features of the topic of the question in which the user is interested. Upon receiving a queried question, the question search system identifies a queried topic and queried focus of the queried question. The question search system generates a score indicating the relevance of a question of the collection to the queried question based on a language model of the topic of the question and a language model of the focus of the question.
This Summary is provided to introduce a selection of concepts in a simplified form that are further described below in the Detailed Description. This Summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used as an aid in determining the scope of the claimed subject matter.
A method and system for determining the relevance of questions to a queried question based on topics and focuses of the questions is provided. In some embodiments, a question search system provides a collection of questions. Each question of the collection has an associated topic and focus. The topic of a question represents the major context/constraint of a question that characterizes the interest of the user who submits the question. For example, the question “Any cool clubs in Berlin or Hamburg?” has the topic of “Berlin Hamburg” (removing stop words). The focus of a question represents certain aspects or descriptive features of the topic of the question in which the user is interested. For example, the sample question has the focus of “cool clubs,” which describes, refines, or narrows the user's interest in the topic of the question. Upon receiving a queried question, the question search system identifies a queried topic and queried focus of the queried question. The question search system generates a score indicating the relevance of a question of the collection to the queried question based on a language model of the topic of the question and a language model of the focus of the question. The question search system may generate a score for each question or a subset of questions in the collection, and the question with the highest score may be considered to be the most relevant question to the queried question. The determination of the relevance of a question to a queried question may be used in Q&A searching and may be used in document searching such as by a web search service that searches for web pages.
In some embodiments, the question search system identifies the topics and focuses of a collection of questions using a minimum description length (“MDL”) tree cut model. Such identification of topics and focuses is described in U.S. patent application Ser. No. 12/098,457, entitled “Recommending Questions to Users of Community Question Answering,” and filed on Apr. 7, 2008 which is hereby incorporated by reference. A “cut” of a tree is any set of nodes in the tree that defines the partition of all nodes viewing each node as representing a set of its child nodes as well as itself. The question search system generates a “question tree” for questions of the collection by identifying base noun phrases and WH-ngrams of the question. A base noun phrase is a simple and non-recursive noun phrase, and a WH-ngram is an n-gram beginning with the WH-words: when, what, where, which, and how. The question search system calculates the specificity of a term (e.g., base noun phrase or WH-word) to indicate how well the term characterizes the information needs of users who posts a question. The question search system then generates a topic chain for each question, which is a list of the terms of a question ordered from highest to lowest specificity. For example, the topic chain of the question “Any cool clubs in Berlin or Hamburg?” may be “Hamburg→Berlin→cool club” because the specificity for Hamburg, Berlin, and cool club may be 0.99, 0.62, and 0.36, respectively. The topic chains for the questions of Table 1 are illustrated in Table 2.
The question search system represents the relevance of a question {tilde over (q)} to a queried question q by the probability p(q|{tilde over (q)}) of generating the queried question q from a language model formed by the question {tilde over (q)}. The question {tilde over (q)} is from a collection C of questions. The probability is a score indicating the relevance of the question {tilde over (q)} to the queried question q. The question search system may represent the probability with the following equation:
where p(T(q)|T({tilde over (q)})) represents a topic probability of generating terms of the queried topic T(q) from a language model of the topic T({tilde over (q)}), p(F(q)|F({tilde over (q)})) represents a focus probability of generating terms of the queried focus F(q) from a language model of the focus F({tilde over (q)}), and λ represents a weight for a weighted linear combination of the topic probability and the focus probability. One skilled in the art will appreciate that the topic probability and the focus probability may alternatively be combined in a non-linear manner.
The question search system uses traditional language modeling to represent a single multinomial model p(t|{tilde over (q)}) over terms t that are estimated for each question {tilde over (q)}. The question system uses two such multinomial models p(t|T({tilde over (q)})) and p(t|F({tilde over (q)})) to estimate the topic probability and focus probability for each question {tilde over (q)}. In some embodiments, the question search system may use a unigram language model. However, a bi-gram, tri-gram, or more generally an n-gram language model may be used. The question search system represents Equation 1 using a unigram language model with the following equation:
To avoid zero probabilities and to estimate more accurate language models, the question search system may smooth out the topics and focuses of questions using a language model based on the entire collection of questions. The question search system represents the smoothed-out probabilities with the following equations:
where {circumflex over (p)}(t|T({tilde over (q)})), {circumflex over (p)}(t|F({tilde over (q)})), and {circumflex over (p)}(t|C) are maximum likelihood estimation (“MLE”) estimators with respect to the topic of question {tilde over (q)}, the focus of question {tilde over (q)}, and the collection (or corpus) C and where α and β represents weights for a linear combination of the terms of the equations.
The question search system also attempts to account for the “lexical chasm” between questions. A “lexical chasm” occurs when two questions that have the same meaning use very different wording. For example, the questions “where to stay in Hamburg?” and “the best hotel in Hamburg?” have almost the same meaning but are lexically different in their focus. The focus “where to stay” has no word in common with the focus “best hotel.” A mixture model for fixing the lexical chasm between questions is described in Jeon, J., and Croft, W. B., “Learning Translation-Based Language Models using Q&A Archives,” Technical Report, University of Massachusetts (2007). The model is a combination of the language modeling approach (for information retrieval) and the translation-based approach (for information retrieval).
The question search system may be extended to use a translation-based model. The question search system would then represent Equations 3 and 4 with the following equations:
where Tr(t|t′) represents the probability that term t is the translation of t′. The question search system may estimate the probability Tr(t|t′) based on the collections of question titles and question descriptions as a parallel corpus and the IBM model 1 as the alignment model, as described in Brown, P. F., Pietra, V. J. D., Pietra, S. A. D., and Mercer R. L., “The Mathematics of Statistical Machine Translation: Parameter Estimation,” Computing Linguistics, 19(2):263-311 (1993). Conceptually, the question descriptions represent user reiterations or paraphrasings of the question titles. The alignment model is used to align the question titles with words used in the question descriptions.
The question search system 210 also includes a search for answers component 221, a search for documents component 222, a search for questions component 223, a calculate score for topic component 224, and a calculate score for focus component 225. The search for answers component 221 identifies questions of the question/answer store 211 that are relevant to a queried question and selects the answers corresponding to the identified questions as results for the queried question. The search for documents component 222 identifies questions of the question/answer store 211 that are relevant to a queried question, uses the identified questions to search for documents (e.g., web pages), and uses these search results as the search results for the queried question. The search for questions component 223 calculates probabilities that the queried question can be generated by language models of the questions of the question/answer store 211 based on language models for the topics and focuses. The calculate score for topic component 224 and the calculate score for focus component 225 calculate probabilities for the topic and focus, respectively.
The question search system 210 also includes components to generate initial probabilities such as a generate topic-by-term probability matrix component 231, a generate topic-by-term count matrix component 232, a generate focus-by-term probability matrix component 233, a generate focus-by-term count matrix component 234, and a generate translation probability component 235. The generate topic-by-term probability matrix component 231 generates the probabilities for the topic-by-term probability matrix 214, by invoking the generate topic-by-term count matrix component 232, to generate counts of the terms within the topics. The generate focus-by-term probability matrix component 233 and the generate focus-by-term count matrix component 234 function in an analogous manner to the corresponding topic components. The generate translation probability component 235 calculates the probability of a term being a translation of another term based on the question titles and question descriptions in the parallel corpus store 216.
The question search system may be implemented in and/or used by various operating environments. The operating environment described herein is only one example of a suitable operating environment and is not intended to suggest any limitation as to the scope of use or functionality of the relevance system. Other well-known computing systems, environments, and configurations that may be suitable for use include personal computers, server computers, hand-held or laptop devices, multiprocessor systems, microprocessor-based systems, programmable consumer electronics, network PCs, minicomputers, mainframe computers, distributed computing environments that include any of the above systems or devices, and the like.
The question search system may be described in the general context of computer-executable instructions, such as program modules, executed by one or more computers or other devices. Generally, program modules include routines, programs, objects, components, data structures, etc., that perform particular tasks or implement particular abstract data types. Typically, the functionality of the program modules may be combined or distributed as desired in various embodiments.
Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are disclosed as example forms for implementing the claims. Accordingly, the invention is not limited except as by the appended claims.
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