It is common for a user of retail software to move the software to another machine. The new machine may be better suited than the original machine, or it might be part of a machine replacement where the old machine is completely retired and replaced by the new machine. This behavior may be limited by the rights granted in the end-user license agreement (“EULA”) but it usually allowed in some form or another.
Regardless of the details, such a transfer is more difficult when the software uses product activation. Product activation attempts to bind a license to the identity of the machine itself, determined by generating a unique or semi-unique fingerprint of the machine hardware configuration.
Product activation prevents unauthorized use by preventing the software from running on a machine with a different hardware identity than the one used for product activation. When the software has been transferred, the product activation system will detect that the hardware identity does not match, and will require the user to reactivate the software.
This poses problems for the software publisher. Unless the user has contacted the activation service beforehand, the activation service will not grant a new activation for the new hardware identity. And once the new identity has been activated, the publisher has no secure way to know if the original machine has been retired or not.
This situation has led to an impasse where users demand, and receive in the EULA, rights that cannot be securely enforced by the publisher. Publishers attempt to limit the exposure to piracy risk by forcing the end user to perform a support call before receiving the new activation for the new hardware identity. No attempt to detect whether machines are actually retired or not is performed. The situation results in a bad user experience and results in additional cost and risk for the publisher.
Known conventional certificate revocation systems assume connectivity to the certificate issuance system, which may be, for example, the activation system. Such connectivity can be assumed because certificates have a “life to live” and eventually expire unless renewed, even in the absence of deliberate revocation.
Today most software sold does not require constant renewal of the product activation certificates. This is because the license model is a one-time purchase of a “perpetual license.” Even in the enterprise business space, where the business model often is annuity-based, the lack of secure revocation ability has often resulted in continuance of perpetual licensing at the certificate level.
In other cases, some existing systems already support constant renewal of the license certificates. In such cases, the business model may be for a perpetual license, but at the certificate level licensing is actually a lease. That is, if the software does not maintain contact with the certificate issuance system, the software will not run normally.
It should be understood that both of the methods described above may result in product behavior that is different from the license language. This can lead to confusion and a poor experience. Also, there are many circumstances where the leased-license model is inferior due to connectivity, cost of lease license management, and the like. It would be desirable, therefore, if there were available a method of revocation and secure license transfer that supports the perpetual license model directly.
By extending existing interfaces to an activation service (i.e., a certificate issuance service), an end user may be enabled to indicate that a machine is to be revoked. A genuine service, which may be a related, but separate, certificate issuance system, may be employed to determine that the machine is actually revoked. Once confirmed, the activation service may issue a new perpetual license to a new machine of the user's choice.
As described herein, the user may apply a user interface (“UI”) on the original machine to request a license transfer. The request may harvest the machine identity and proof of purchase from the original machine and send them to the activation service. The same UI may initiate a series of genuine service requests until the genuine service responds with a revocation certificate.
The activation service may add the proof of purchase to a transfer list and mark as invalid the existing association between the original machine identity and the proof of purchase. The activation service may push the transfer list to the genuine service. The genuine service may respond to the request from the original machine by issuing a revocation certificate. The genuine service may notify the activation service of a successful revocation. A confirmation may be sent from the original machine to the activation service.
The user may manually apply the proof of purchase to the new machine, or a UI may be used to transfer the proof of purchase from a digital locker to the new machine. The software on the new machine may attempt to activate, and the activation service may create a new association between the identity of the new machine and the proof of purchase. The activation service may deliver a perpetual license certificate to the new machine, enabling the user to run the software perpetually on the new machine.
In prior systems, an attempt to run the licensed software on the new machine 20 would typically result in denial, and, possibly an offer to re-activate the software. However, reactivation would typically not be possible because the hardware identity of the new machine 20 differs from the hardware identity associated with the license (i.e., the hardware identifier of the original machine 10). The software may offer a new license, but, typically and understandably, the user would not want to buy a new license. So the user typically ends up having to make a product call, and the software publisher will typically grant a new license for the new hardware.
The publisher typically does not like this situation, because fielding the support call is costly and time-consuming, and also because the publisher would not be able to tell whether the user is actually running the software twice—i.e., on both the original and new machines. The user also typically does not like this scenario because the user purchased the right to move the software to a new machine, but was then required to make a product call to effect that right.
A system and method as depicted in
Computer-executable instructions, such as program modules, being executed by a computer may be used. Generally, program modules include routines, programs, objects, components, data structures, etc., that perform particular tasks or implement particular abstract data types. Distributed computing environments may be used where tasks are performed by remote processing devices that are linked through a communications network or other data transmission medium. In a distributed computing environment, program modules and other data may be located in both local and remote computer storage media including memory storage devices.
The activation service 30 may maintain a database of how many times a proof of purchase token has been associated with a machine identity. A proof of purchase token is a token that is hard to counterfeit, such as a CD key or product key for example. It may also maintain a list of blocked proofs of purchase, i.e., proofs or purchase that are no longer allowed to create new associations. A proof of purchase may be blocked, for example, because a maximum number of associations has been reached, or because the proof of purchase has been used in ways that violate a license agreement, e.g., where it has been discovered that the key was leaked onto the Internet and people are freely sharing it.
The activation service 30 may include a business rule checker that knows the maximum allowable number of such associations. Business rules could also be implemented for geographic blocking. That is, the activation service 30 may maintain a map of IP addresses to rules, and block the transfer to deny an attempt to move the software to a geographic location known to be a piracy risk.
The genuine service 40 may have access to the list of blocked proofs of purchase and may be able to securely deliver a special certificate capable of revoking the license certificates already on a machine, should a machine with a blocked proof of purchase ever access the genuine service. The genuine service 40 and the activation service 30 may be separate services, or a single combined service.
Activation may be a required process for initial installation of certain software. It is well-known, however, that the security of such systems may be compromised over time. Accordingly, it may be desirable for software on a given machine to contact the genuine service 40 from time to time to ensure that its key is genuine. For example, a user may have activated certain software on a certain machine with a certain key. Subsequently, the key may be blocked, through no fault of the user. Consequently, the key, which was genuine during initial activation, is no longer genuine.
The genuine service 40 may provide a mechanism for optional call back. Incentives may be given to encourage such call back. Such incentives may provide advantages to the user for striving to remain genuine. Such incentives may includes, for example, free software, bonuses, extra features, or the like. As the call back may be optional, a certain action by the user may be required to initiate the call back. Though the software may “threaten” to do or not do something if user does not call back, the user may nevertheless still be given an option to call back, albeit at the risk of software's enacting the “threat.”
The genuine service 40 may determine whether a proof of purchase is genuine, and may deliver a certificate that attests to the state of genuineness. If the proof of purchase is genuine, then the user may be able to exchange the certificate to receive the incentive, e.g., to receive goods and services on internet. If the proof of purchase is not genuine, then the system may inform the user of the non-genuine state, and may perform differently in some way. The certificate may be a revocation certificate, which may indicate that the previous activation has been revoked. A grace period may be provided to allow the user to become genuine again.
The digital locker 50 may maintain a secure record of a user's proofs of purchase for recovery purposes.
As shown in
At step 2, the activation service 30 may add the proof of purchase to a transfer list and mark as invalid the existing association between the original machine identity and the proof of purchase. The transfer list may be a list of pending requests, maintained by the activation service 30, to transfer software from one machine to another.
At step 3A, the activation service 30 may push the transfer list to the genuine service 40. At this point, the association between the original machine identity and the proof of purchase has been marked as invalid. At step 3B, the genuine service 30 may respond to the request from the original machine 10 by issuing a revocation certificate. Once the revocation certificate is received, the UI in step 1B terminates normally. Thus, the UI initiates the series of genuine service requests until it receives a revocation certificate in reply. In the meantime, the UI will likely receive one or more certificates of a non-revocation nature.
At step 3C, the genuine service 40 pushes a handshake to the activation service 30 notifying the activation service 30 of a successful revocation. For security reasons, the original machine 10 may send a confirmation (at step 3D) to the activation service 30 to verify that it has been revoked.
At step 4, the original machine 10 may continue to run the software for a period allowed by the revocation certificate (typically 30 days). After this period, the software will no longer run on the original machine 10 unless a new proof of purchase is installed and successfully activated.
At step 5A, the user may now manually apply the proof of purchase to the new machine 20. For example, the user could now type the product key into the product key UI of the product to be transferred. In a variation of this method, shown as step 5B, the original proof of purchase may have been stored in the digital locker 50. In this case, a UI may be used to transfer the proof of purchase from the digital locker 50 to the new machine 20.
At step 6A, the software on the new machine 20 will attempt to activate, either by user action or automatically. It should be understood that, in the absence of the handshake from the genuine service 40 to the activation service 30 (as described in step 3C), step 6A would fail. At step 6B, where the activation service received the confirmation at step 3C (and maybe the additional confirmation from the original machine 10), a new association may be created between the identity of the new machine 20 and the proof of purchase.
At step 7, the activation service 30 may deliver a perpetual license certificate to the new machine. Thereafter, at step 8, the new machine 20 may be enabled to run the software perpetually without further contact with any of the services. Thus, a system and method as described herein may provide for secure transfer of product-activated software to a new machine, without the user's having to make a product call.
Numerous other general purpose or special purpose computing system environments or configurations may be used. Examples of well known computing systems, environments, and/or configurations that may be suitable for use include, but are not limited to, personal computers, server computers, hand-held or laptop devices, multiprocessor systems, microprocessor-based systems, set top boxes, programmable consumer electronics, network PCs, minicomputers, mainframe computers, embedded systems, distributed computing environments that include any of the above systems or devices, and the like.
Computer-executable instructions, such as program modules, being executed by a computer may be used. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. Distributed computing environments may be used where tasks are performed by remote processing devices that are linked through a communications network or other data transmission medium. In a distributed computing environment, program modules and other data may be located in both local and remote computer storage media including memory storage devices.
With reference to
Computer 110 typically includes a variety of computer readable media. Computer readable media can be any available media that can be accessed by computer 110 and includes both volatile and nonvolatile media, removable and non-removable media. By way of example, and not limitation, computer readable media may comprise computer storage media and communication media. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CDROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store the desired information and which can accessed by computer 110. Communication media typically embodies computer readable instructions, data structures, program modules or other data in a modulated data signal such as a carrier wave or other transport mechanism and includes any information delivery media. The term “modulated data signal” means a signal that has one or more of its characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared and other wireless media. Combinations of any of the above should also be included within the scope of computer readable media.
The system memory 130 includes computer storage media in the form of volatile and/or nonvolatile memory such as read only memory (ROM) 131 and random access memory (RAM) 132. A basic input/output system 133 (BIOS), containing the basic routines that help to transfer information between elements within computer 110, such as during start-up, is typically stored in ROM 131. RAM 132 typically contains data and/or program modules that are immediately accessible to and/or presently being operated on by processing unit 120. By way of example, and not limitation,
The computer 110 may also include other removable/non-removable, volatile/nonvolatile computer storage media. By way of example only,
The drives and their associated computer storage media discussed above and illustrated in
The computer 110 may operate in a networked environment using logical connections to one or more remote computers, such as a remote computer 180. The remote computer 180 may be a personal computer, a server, a router, a network PC, a peer device or other common network node, and typically includes many or all of the elements described above relative to the computer 110, although only a memory storage device 181 has been illustrated in
When used in a LAN networking environment, the computer 110 is connected to the LAN 171 through a network interface or adapter 170. When used in a WAN networking environment, the computer 110 typically includes a modem 172 or other means for establishing communications over the WAN 173, such as the Internet. The modem 172, which may be internal or external, may be connected to the system bus 121 via the user input interface 160, or other appropriate mechanism. In a networked environment, program modules depicted relative to the computer 110, or portions thereof, may be stored in the remote memory storage device. By way of example, and not limitation,
Although the subject matter has been described in language specific to structural features and/or methodological acts, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are disclosed as example forms of implementing the claims.