Patent Application
20080121699
This disclosure relates to a self-service machine that issues an object to a user, and allows return of the object for later reissuance to another user. In particular, the disclosure relates to a self-service card issuing machine that is configured to issue a card to a user, allows the return of the card back into the machine, and later reissuing of the card to the same or different user. The machine can be used in a number of applications, including usage with an access control system that controls access into and throughout a building(s).
An access control system is often used to manage access to premises such as building, rooms, laboratories, and building complexes. Persons allowed to enter the premises are provided badges which comprise a machine-readable element such as a magnetic strip, a microprocessor and/or a wireless transponder. Badge readers and automatic doors located throughout the premises that read the badges are connected to the access control system. The access control system maintains a registry of badge identifiers associated with persons such as regular personnel, contractors and visitors, and allows a person access to specific localities of the premises depending on access rights associated with that person's badge.
Many premises assign security personnel or other individuals the task of manning a building entry point, authenticating employees as they enter and/or leave the premises and distributing badges to new employees or current employees who have lost their badges, authenticating and controlling contractor access to the premises, collecting visitor information and entering that information into a permanent record, clearing visitors for entry to the premises and distributing badges to visitors, and other related tasks. Often times, at busy entry points, a number of personnel are needed in order to manage the flow of people. This labor intensive, can lead to security lapses, and can create delays in processing people in and out of the premises. In addition, this method is not effective for premises where there is not sufficient room for a reception area or other entry point, where a plurality of entry/exit points exist, where there are too few employees or visitors to justify assigning an individual to this task, or for operation outside normal working hours.
U.S. Patent Application Publication 2003/0058082 discloses an automated system that is described as being used for providing visitor badges. The described system does not appear to be capable of providing employee badges. In addition, the system appears to lack the capability of allowing the return of, and later reissuance of, the visitor badges.
Improved methods and systems for automated, self-service issuing of a card or other object to an individual are described. The card or other object can be returned by the individual for later automated re-issuance of the card or object to the same or different individual. The system can include a self-service issuing machine that is configured to issue a card or object to a user, allow return of the card or object back into the machine, and later reissuing of the card or object to the same or different user.
The machine can be used in a number of applications, including with an access control system that controls access into and throughout a building(s). The machine can be configured to dispense temporary re-usable badges to employees, contractors, and visitors. The badges can be returned to the machine, which stores the returned badges for later re-issuance to a later user needing a temporary badge. The machine can also integrate with an enterprise access control system that controls access to a number of dispersed building sites.
The methods and systems described herein can reduce the amount of personnel needed for use in controlling access to buildings, and can reduce the workload of personnel that are present by allowing people needing a badge to use a self-service machine. Further, the self-service machine can reduce the time spent by employees, contractors and visitors in acquiring and returning the temporary badges. The self-service machine also allows personnel other than designated entry or security point personnel to register, verify identification, obtain and return badges for visitors. In addition, the self-service machine provides a record of badge transactions, leading to more accurate and complete badge security.
Method and systems for automated, self-service issuing of an object to an individual are described in the following description. Objects that can be issued include, but are not limited to, cards and key fobs. Cards include, but are not limited to, badges used for access control to and within buildings or secured areas, debit cards and gift cards. The cards can be, for example, CR80 size cards. The cards are made of materials, for example plastic, that allow the cards to maintain their integrity over repeated uses. To facilitate the description, the inventive concepts will hereinafter be described with respect to the object being a badge used for building access control. However, it is to be realized that the invention concepts apply to issuing other objects as well, and to applications other than access control in a building, for example to machines that issue and receive reloadable objects such as gift cards.
The badges are preferably non-personalized without user specific information, permanent printing or a user photograph added to the badge. Each badge is temporary for a user. The badge is intended to be returned for later automated re-issuance of the badge the same or different individual. The badges are issued by a self-service issuing machine that is configured to issue a badge to a user, allow return of the badge back into the machine where it is stored and later reissued to the same or different user.
With reference to
The machine 10 also includes other exterior components including a speaker 18 to permit audio communications to be communicated to a user, for example by a security person at a security desk, a camera 20 which can take pictures of the user and the machine surroundings which can be stored within the machine 10 and/or relayed to a remote station for viewing or storage, and an LED readout 22 for displaying various messages to the user.
In addition to the above described externally accessible components, the machine 10 includes a badge dispensing/return slot 24, forming a retrieval and return area, through which badges are dispensed to users and returned by users to the machine 10. The slot 24 is illustrated as being in front of the machine 10 beneath the touch screen monitor 14, but could be located at any convenient location on the machine 10.
With reference to
A modem 34 within the machine 10 is connected to the computer 26 and the telephone 16, and is connected to an internal telephone network 36. The modem 34 permits a user to telephone employees or other persons within the building or complex of buildings served by the machine, via the telephone 16 and the internal telephone network 36. Instructions for using the telephone 16 can be displayed on the touch screen monitor 14 along with a list of employees and associated telephone numbers provided via the computer 26 and the site server 28.
Also internal to the machine is a badge storage area 40 and a transport mechanism 42 (illustrated in
With reference to FIGS. 2 and 6-8, the storage area 40 comprises a badge storage and retrieval hopper assembly 44 that is mounted for vertical movement relative to the transport mechanism 42 within the machine. The hopper assembly 44 is designed to discharge cards one at a time through a front side 46 thereof to the transport mechanism 42, and to receive returned cards one at a time through the front side 46 from the transport mechanism 42.
The hopper assembly 44 includes a hopper housing 48 that is configured to hold a plurality of cards. The hopper housing 48 can define a single card storage are or, more preferably, define a plurality of separate card storage locations 50a, 50b, 50c, 50d as shown in
The hopper housing 48 is driven vertically be a lead screw 52 that is rotatably driven by a reversible motor (not shown) and a threaded nut 54 that is fixed to the housing 48. A pair of guide posts 56 and slide bearings 58 fixed to the housing 48 that slide on the posts 56 the help guide the housing 48 during its vertical movements.
With reference to
The hopper housing 48 is actuatable vertically up and down through an opening 78 in the stationary structure 74 by rotating the lead screw 52 in the appropriate direction. When it is desired to discharge a card from one of the storage locations, for example storage location 50c, the hopper housing 48 is lowered until the exit slot 60 thereof is aligned with the transport mechanism 42. At this position the slot 76 is level with the actuating arm 70. The arm 70 is then rotated to bring the protrusion 72 into engagement with the rear edge of the card exposed by the notch 68 in order to drive the card forwardly into the transport mechanism 42. When it is desired to return a card to the storage location 50c, the hopper housing 48 is lowered until the return opening 64 is aligned with the transport mechanism 42. The transport mechanism 42 then directs the card through the return opening 64 and back on top of the card stack within the storage location 50c for later reissuance.
Returning to
The transport mechanism 42 also includes guide rails 86 that guide the edges of the card. A discharged card is guided by the guide rails 86 to a sensor assembly 88 that includes a sensor for reading a unique identifier on the card. The type of sensor will depend on how the identifier is stored on the card. The unique identifier can be formed by numbers, letters, symbols, pictures, or combinations thereof, a bar code or any other means of forming an identifier that is unique to the card. The identifier can be code or uncoded. The identifier can be disposed in any suitable form on the badge, such as by printing, disposed in a magnetic stripe, disposed in an integrated circuit chip embedded in or on the badge, or attached to a substrate (for example a label) that is attached to the badge. If the identifier is stored on a magnetic stripe of the card, the sensor will be a magnetic stripe reader for reading the magnetic stripe. If the identifier is stored on a chip embedded in the card, the sensor will be a chip reader suitable for reading the chip. If the identifier is stored in bar code form, the sensor will be a bar code reader. Other forms of identifiers and sensors can be used.
The sensor assembly 88 also includes roller assemblies 90, 92 which transport the cards to the discharge slot 24, and receive returned cards through the discharge slot for return to the storage area 40.
With reference to
This site server 28 can also be suitably connected to an enterprise server 110 which retains and controls information for a number of distributed sites 112a, 112b, . . . 112n. Each site 112a . . . n would preferably contain at least one of the machines 10 along with a site server.
As shown in
When the card is no longer needed by the user, the user can return the card to the machine 10 by logging on and returning the card through the 24 as shown in
Before issuing a card or returning a card to the hopper housing, the quality of the card is checked by the sensor of the sensor assembly 88. If the card cannot be read, rather than issuing a back card to a user or returning a bad card to the hopper, the card can be directed to the reject storage area.
The invention may be embodied in other forms without departing from the spirit or novel characteristics thereof. The embodiments disclosed in this application are to be considered in all respects as illustrative and not limitative. The scope of the invention is indicated by the appended claims rather than by the foregoing description; and all changes which come within the meaning and range of equivalency of the claims are intended to be embraced therein.
