The invention belongs to the PropTech industry, especially related to property management software technology.
Current property management software in the PropTech market focuses more on generic property management features such as rental payments, leasing, move-in/move-out, maintenance tickets, and property listing features. They are not focused on managing devices. Some property management software can integrate with third-party smart home devices, but there is no complete software merger between devices and the property management portal.
There are a growing number of smart electronic devices connecting to the internet. The rapid adaption of these devices by people to make their homes or apartments smarter is growing exponentially every year. It is important to think about how current property management software could be transformed through smart device integration.
Multifamily properties can host numerous smart home devices such as leak detectors, security cameras, thermostats, smart lighting, door locks, and more. Currently, property managers use various vendors to manage each device. Property managers typically also use a variety of property management software to manage rental, maintenance, and other property-related issues.
To solve this problem, we have come up with an all-in-one property management software solution where all smart devices are managed from a single portal along with common property management features like rental payments, leasing, maintenance, and more.
Any device communication with application portals will pass through the device gateway. The device gateway works as middleware between application portals and devices. It will translate the application communication to the format that the device needs and vice versa.
Each smart device contains a unique device ID that first needs to be configured or installed on the device's gateway, after which it can be managed in order to control a device. Whenever a device is added to the network, whether by wireless connection, for example over Wi-Fi, or wired connection, it will communicate with the device gateway to register the device.
Whenever a user from either the property management or tenant portal increases or decreases the temperature within that portal, the set temperature command will go from the application portal to the device gateway. This in turn sends the signal to the thermostat device. The device changes the temperature according to the command that was sent and replies with a success status to the device gateway. This is reflected in the management or tenant portal.
Every smart home device frequently communicates to its device gateway, for example every minute, to record its status and whether the device is active or inactive. Any device that doesn't respond for a set period of time, for example for more than 3 minutes, will be considered by the system as inactive. Application portals can send requests to the device gateway for the status of devices using the device ID's, and the device gateway is configured to return the most recent status that was recorded in the device gateway. Further, the system is configured to log information regarding the devices, such as dates and times, commands, status changes, etc.