The invention relates to a sorting center and method for sorting and combining mail, such as letters, packages, newspapers, magazines or such delivery goods, and unaddressed mail such as printed matter, (advertising) brochures or the like.
Before mail can be delivered, it must be sorted in sorting centers destined thereto to destination, for instance country, province, postal code, district, street and/or house number. To a large extent, this sorting is carried out automatically or by machine, with the aid of sorting machines suitable thereto. However, a portion of the mail cannot be processed by such machines, for instance because the size of the mail is too large or too small or because the destination is unclear or incorrect or has been provided at a deviating, unreadable position. This mail must be sorted by hand. Thus, as a rule, at least two mail flows are formed in a sorting center: one machine-sorted flow and one hand-sorted flow. In addition, in such sorting centers, mail flows can arrive which may, for instance, have been roughly sorted elsewhere, for instance to region or district, and are then sorted further in the respective center, or mail flows needing no sorting, such as unaddressed mail. After, optionally, having been automatically sorted or hand-sorted, these separate flows are combined to form one new, sorted flow and are then bundled to form delivery units.
Traditionally, the hand-sorting, combining and bundling of the mail is carried out per delivery area by the very person who delivers the mail in this area. This offers the advantage that already when sorting and combining, the deliverer, who knows his delivery area well, can for instance take into account a particular order of delivery and/or further specifics of his delivery area. For sorting and combining, use is made of sorting cabinets which are subdivided into sorting cubicles which are each provided with a sorting destination belonging to a particular delivery area. The sorting cabinets further comprise a worktop for combining hand-sorted mail from the cabinet with other mail flows mentioned earlier. As all processes are carried out by one and the same person, at a predetermined workplace, this manner of working has hardly any continuity problems between successive processing steps, such as supply shortages and associated waiting times, or supply surpluses.
In order to operate more efficiently, it is desirable to have the delivery of mail done by unspecialized personnel. However, to that end, it is required that the mail can be delivered to a deliverer at an arranged place and time. This is difficult to realize with the known sorting centers and method because the sorting and combining units are not flexibly usable and therefore, bottlenecks can hardly, if at all, be reacted to.
The object of the invention is to provide a method of the type described hereinabove, with which at least a part of the drawbacks of the known method is avoided while its advantages are maintained. To that end, the method according to the invention is characterized by the features of claim 1.
By separating the combining units from the sorting units, the two can be utilized completely independently of each other, for instance simultaneously, by different persons and for the purpose of different mail flows. As a result, manpower and means can be used more flexibly so that bottlenecks can be reacted to more efficiently. When, for instance, the processing of a particular amount of mail for a particular delivery area threatens to take longer than is planned, for instance because the amount is larger than usual, sorting and combining this mail can, in part, be carried out simultaneously instead of sequentially. In addition or alternatively, the amount of mail can be divided into smaller portions, which can be processed parallelly on the different units.
Further, the uncoupled sorting and combining units according to the invention can be used more efficiently. On average, combining mail takes twice as long as hand-sorting it. That is why in the traditional sorting centers, the sorting cabinets are unused for a substantial part of the time. Owing to the physical uncoupling according to the invention, the cabinets can be used continuously so that approximately half the sorting cabinets can suffice. The space that becomes available in this manner can for instance be provided with one or more buffers for storing mail temporarily, according to the features of claim 2.
Due to such buffers, temporary highs and lows in the various mail flows can be accommodated, waiting times can be avoided and a certain degree of freedom is created so that manpower and means can be used more flexibly, for instance for combating potential bottlenecks more effectively.
In an advantageous embodiment, at least a part of these buffers can be designed so as to be wheeled, according to the features of claim 4, and hence perform a double function, that of storage means and of transport means. As a result, the number of auxiliary means can be minimized and space can be saved.
In a particularly advantageous embodiment, the buffers and/or transport means can be provided with destination-restricted storage positions, according to the features of claim 5. Due to such storage positions, the different mail flows still to be combined for a particular delivery area can be grouped in a simple and well organized manner, while verification whether all flows for a particular delivery area are complete is relatively simple, so that combining can start. Thus, it can also be determined in a relatively simple manner which mail flows are still missing, and bottlenecks can therefore be identified in an early stage.
In further elaboration, the transport means or mobile buffer parts can serve as pass-on point from which, after arrival at a processing station, mail can be presented to a user in an ergonomically safe and well-organized manner. To that end, the buffer and/or transport means can be provided with different storage levels, according to the features of claim 6, so that, each time, the mail can be presented from a most suitable height, for each processing unit and user.
In a further advantageous embodiment, the transport means or mobile buffer parts can be provided with guide means according to the features of claim 7 for positioning it correctly relative to a processing unit, which can be provided with cooperating guide means. With this, a correct, unambiguous positioning can be imposed without a user, to that end, needing to have any knowledge of the process.
The invention further relates to a sorting cabinet, provided with cubicles with programmable identification means according to the features of claim 9. As a result, the destination indication of the respective sorting cubicles can each time be changed in a simple manner, so that a very flexibly usable sorting cabinet is obtained, suitable to be used for various delivery areas. Programming the identification means can be carried out manually, yet is preferably done via pre-programmed sorting programs stored in the sorting cabinet, so that, prior to a sorting session, a user only needs to select the desired delivery area and the corresponding program.
It will be clear that due to this flexible usability, such a sorting cabinet is eminently suitable for use in a sorting center according to the invention, but is not limited to such a use. The sorting cabinet can for instance be advantageously used in other sorting environments and/or other sorting methods, without the limitative features according to the main claim.
In further elaboration, the sorting programs can comprise further relevant information, for instance with regard to the order of the destinations below the sorting cubicles, for instance arranged alphabetically from left to right or from top to bottom or vice versa, which order, if desired, may be adapted to the personal wishes of a user or more general user characteristics such as left-handedness or right-handedness. The destinations can for instance be aligned to the left hand side for left handed people and aligned to the right hand side for right-handed people. The program can further contain information regarding the order of delivery of the destinations, so that the cubicles can be emptied in this order. Such pre-programmed knowledge may help simplify sorting and enables a more flexible use of personnel, as they need hardly have any specific knowledge of the sorting and/or delivery process.
In an advantageous embodiment, the sorting cabinets are preferably height and/or width-adjustable, according to the features of claim(s) 12 and/or 13. Because of this, a working height or width of the sorting cabinet can be adjusted to the physique of a user, in particular his reach length-wise or width-wise so that the cabinets and users can be used even more flexibly, unhindered by physical discomfort. Adjusting the working height and or width can for instance be carried out via electromechanical or hydraulic means. Alternatively, the sorting cabinet may comprise pivotable parts, with which the mutual position of the sorting cubicles, and hence a working height and/or width, can be adjusted.
In a particularly advantageous embodiment, the sorting cabinet comprises more sorting cubicles than sorting destinations, so that the working height and/or width can be adjusted by using only a number of the available rows and/or columns of sorting cubicles, for instance only the top rows (for relatively tall users), the most centrally located columns (resulting in a smaller required reach) and/or the columns located most to the left or the right (for left-handed and right handed people, respectively).
These settings can be pre-programmed in earlier mentioned sorting programs or in separate user profiles. Preferably, the control of the sorting cabinet is arranged such that setting such person-restricted working conditions is mandatory. This is beneficial to the ease of use and comfort.
The invention further relates to a buffer assembly according to the features of claim 19, comprising a static buffer part and at least one wheeled buffer part which can be coupled to the static part and can thus increase the buffer capacity, or can be uncoupled and can thus serve as transport means. As a result, space and means can be saved because no separate transport means are required.
In a further elaboration, a buffer assembly according to the invention is preferably characterized by the features of claim 20. By providing the static buffer part with transport means, mail (or other goods) can simply be manoeuvred to a desired storage position in the static buffer part or the wheeled buffer part. The blocking means ensure that mail can only be transported into the wheeled part when this part has actually been linked up.
It is noted that a buffer assembly according to the invention is not limited to use in a sorting centre according to the invention but can also be advantageously used in other logistic processes where goods are be to be temporarily stored.
The invention further relates to a method for sorting and combining mail according to the features of claim 23. Due to the uncoupling of hand-sorting and combining, a much more flexible process is obtained in which manpower and sorting and combining units can be used, to a large extent, independently of each other, and sorting and combining operations can take place, at least in part, parallelly instead of sequentially. Further, in particular the sorting units can be utilized more optimally so that fewer means can suffice.
In the further subclaims, further advantageous embodiments are described of a sorting center and method according to be invention and a sorting cabinet and buffer assembly to be used therewith.
In clarification of the invention, an exemplary embodiment of a sorting center and a method to be used therein according to be invention will be further elucidated with reference to the drawing. In the drawing:
In this description, identical or corresponding parts have identical or corresponding reference numerals. In the following description, the invention will be elucidated with reference to mail which is sorted to street and street number. However, sorting mail can take place on other levels, for instance to country, province, region or postal code. It is expressly noted that a sorting center and method according to the invention can be used with each of these sorting levels, and are therefore not limited to the sorting level described hereinbelow.
The sorting center 1 functions as follows. The feed zone A is arranged for receiving incoming mail Pin once or several times a day. In the example shown, this incoming mail Pin has already been sorted to postal code and possibly already to district. In this description, a district is understood to mean a delivery area which is operated by one deliverer. Such a district is also called a “round” in the jargon and, as a rule, comprises an amount of delivery addresses which, together, represent a particular amount of delivery work and/or delivery time.
The incoming mail Pin is manually separated in the pre-sorting zone B into a first mail flow P1 which can be sorted further by automatic means, and a second mail flow P2 which cannot be automatically sorted, for instance because this mail P2 is too large or too small, or because the address cannot be automatically identified, for instance because it is unreadable or has been provided at an unreadable position. The incoming mail Pin can, for that matter, already have been separated in an earlier stage, before entering the sorting center 1, into a first flow of mail P1 to be automatically sorted and a second flow of mail P2 to be hand-sorted. In that case, the pre-sorting zone B can naturally be omitted.
The separated flows P1,2 can be accommodated in mail carriers 3. In the example shown, these are designed as rectangular crates but can naturally also be designed differently, for instance as mailbags. However, crates 2 offer the advantage that therein, the mail P1, 2 can be arranged neatly and well-organized and can be adequately protected against damaging influences. Furthermore, crates can be manipulated and stacked in a simple manner and may have fixed, standardized sizes to which the further auxiliary means such as transport trolleys and buffers can be adjusted. Preferably, the mail carriers 3 are provided with an individual characteristic appearance per type of mail P1,2, for instance by means of distinguishing colors, sizes and/or designs. As a result, the different mail flows P1,2 remain easily recognizable during at least a part of the further processing path. This is beneficial to the transparency of the process and may help prevent mistakes.
The first mail flow P1 is brought from the pre-sorting zone B to the automatic sorting zone C, where this mail P1 is sorted by a sorting machine 2 to district (if this had not been done already), street and house number. As such sorting machines 2 are adequately known per se, they need not be further described here. In an alternative embodiment, the first mail flow P1 may already have been sorted to street and house number at an earlier location. In that case, the pre-sorting zone B and automatic sorting zone C described hereinabove can be left out or omitted. The thus sorted mail P1 is then brought to the combining zone E or is first stored in the combining buffer H provided to that end. Transport can for instance be carried out by means of a transport trolley as indicated in
Preferably, the combining buffer H comprises district-restricted storage locations, intended for mail carriers 3 with mail for a specific district. If desired, these storage locations can be designed to be mobile, for instance as combining trolley 7, a possible exemplary embodiment of which will be described further in the following with reference to
With the first mail flow P1 thus traversing zone C, the remaining mail P2 is brought from the pre-sorting zone B to the manual sorting zone D or buffer for sorting out mail G, to be temporarily stored. For this transport, use can be made of special trolleys 4A, B which will be further described hereinbelow with reference to
After the mail P2 has thus been hand-sorted, it is taken from the sorting units 5 and placed, in order, in new mail carriers 3, while it is preferred that this order coincides with the order of the machine-sorted mail (in zone C), which order, in turn, preferably coincides with the delivery order or the order in which the mail will eventually be delivered. The mail carriers 3 can again have an individual, recognizable appearance, so that it is directly clear that they contain (hand-) sorted mail P2. Then, the mail P2 is brought to the combining zone E or the combining buffer H, where the mail can be temporarily stored, preferably to district, like the first mail flow P1.
The combining zone E comprises a number of combining units of which in
The combining means 50 (
The bundles of mail Ps are then packaged to delivery order in suitable transport volumes, for instance an inner bag 60 as depicted in
As, in the above-described sorting center 1, the sorting cabinets 5 have been uncoupled from the combining tables 8, a more flexible use of both units 5, 8 is possible. The sorting cabinets 5 can then be used more intensively, so that fewer cabinets 5 are required. The space that becomes thus available can be utilized for the installation of buffers G, H so that a sorting center 1 according to the invention requires no additional space.
In order to utilize the obtained flexibility still more effectively, the districts (or “rounds”) and associated mail can be subdivided into smaller portions, for instance in so-called sub-districts (or “round-portions”). To that end, for instance at any moment during machine-sorting and hand-sorting of the mail flows P1, P2, separating means (not shown) can be arranged between the mail, in the form of, for instance, cards, preferably of a clearly marked size or color. These separating means can for instance be inserted between the mail items every so many streets or house numbers. When mail for a particular district threatens to incur a delay, the flow can simply be subdivided into sub-flows for the separate sub-districts, which sub-flows can then be sorted and/or combined simultaneously instead of sequentially. As a result, the run-through time can be considerably reduced and the delay can be made up for. With, for instance, a subdivision into two sub-districts, the run through time can be reduced by 50%, with three sub-districts by 66%, and with four sub-district by 75%, et cetera. It will be clear that the finer the subdivision into sub-districts, the greater the time profit to be obtained. Thus, in a simple manner, the mail can be processed in time, waiting times between successive processing steps can be reduced, and these successive processing steps (such as sorting, combining and/or delivering) can therefore be contracted out easier to different independent persons.
In a particularly advantageous embodiment, the separating means can further comprise instructions or other relevant information with regard to the respective sub-district and/or operations to be carried out to the mail. This information can be provided on the separating means before and/or when the various operations are being traversed. To that end, these separating means may for instance be provided with a writable surface or a storing medium. Due to such information, the personnel itself, carrying out the work, needs not have any specific knowledge, so that this personnel can be used even more flexibly. Naturally, such knowledge may also have been added for an entire district, for instance on information carriers carried along with the mail, such as instruction cards or other types of communication means. On such information carriers, also, possible specifics with regard to the preceding processing steps can be stored.
In the following, an advantageous embodiment of a sorting cabinet 5 according to the invention will be described with reference to
Each cabinet half 11, 12 is subdivided into cubicles 15, each representing a particular sorting destination, indicated by, for instance, a postal code, district, sub-district, street or house number, depending on the sorting step to be carried out with the cabinet 5. In order to indicate these sorting destinations, the cubicles 15 are provided with identification means 16, for instance a nameplate. Preferably, these nameplates are erasable or rewritable, so that the sorting destination can be changed in a simple manner. In a particularly advantageous embodiment, the identification means 16 comprise a series of programmable screens on which the sorting destinations can be represented. This offers the advantage that the sorting destinations can be adapted in a simple manner, so that the sorting cabinet 5 is flexibly usable for various sorting steps and sorting destinations. These sorting destinations can for instance be entered by hand, via suitable control means 18 which may have been provided on the middle support 14. In an advantageous embodiment, the middle support 14 can be provided with memory means, in which different sorting programs with sorting destinations can be pre-programmed. As a result, a user can set all sorting destinations in one go, through selection of the desired sorting program, for instance with earlier mentioned control means 18. Furthermore, the sorting destinations of these sorting programs can be adapted in a simple manner to the sorting destinations of the machine-sorted mail flow P1. The sorting programs can further comprise additional information regarding the sorting process. This information can for instance be represented on the identification means 16, so that the identification means 16 can assume the function of the earlier-mentioned instruction cards. Further, the sorting programs can determine the order in which the sorting destinations are represented below the cubicles 15. As a rule, this will be in alphabetical order, which simplifies sorting but alternative orders are conceivable. The sorting programs can also comprise information regarding the order in which, after the sorting session, the cubicles 15 are to be emptied. Thus, the mail can be laid in a desired order (corresponding to, for instance, the order of the machine-sorted mail P1 and/or the delivery order) without the sorter needing to know this order by heart. The desired order can for instance be indicated with successive numbers on the identification means 16. Alternatively, use can be made of, for instance, a light or similar indicator, lighting up at the respective sorting cubicle 15 when it is its turn to be emptied.
In the exemplary embodiment shown, both cabinet halves each comprise thirty-two cubicles 15 grouped in eight rows of four. These numbers should not be taken as being limitative in any manner but, in the example shown, they have been selected for a particular purpose, i.e. such that the number of rows is greater than the number of rows required. Traditionally, most districts are selected such that they comprise these forty-eight sorting destinations. In the present case this means that the sorting cabinet 5 has sixteen cubicles, or two rows, more than required. That is why, when programming the identification means 16, only a part of the available rows will be utilized, for instance the top six rows, the bottom six rows or the middle six rows. Thus, the working height can be set to a certain extent. Prior to a sorting session, the rows to be used can for instance be entered by a user with the aid of earlier mentioned control means 18. Naturally, other height adjusting means can be provided, such as a screw spindle or piston cylinder assembly. However, a height adjustment according to the invention offers the advantage that it is very simple from a constructional point of view, it requires no moving or additional parts and requires hardly any energy. Furthermore, the control means 18 and/or the sorting programs can simply be designed such that it is mandatory to set the working height at the start of the sorting session, and a user can thus be forced to an ergonomically safe use. Optionally, in a comparable manner, only a part of the columns can be used, so that a working width of the cabinet 5 can be adjusted, to a certain extent, to the reach of a user. As an alternative, or in addition thereto, this latter can be adjusted by pivoting the cabinet halves 11, 12 towards each other to a greater or smaller extent.
Thus, a sorting cabinet 5 according to the invention can be adapted to the physical build of various users, thereby increasing the usability of the cabinet 5 and the users. Furthermore, when not in use, the cabinet 5 can be put away in a compact manner, occupying little space, by pivoting the cabinet halves 11, 12 towards each other.
A cabinet 5 according to the invention therefore offers the advantage that it is very flexibly usable due to the wheeled arrangement and the easy- to-adjust cubicle division 15 with programmable sorting destinations. In addition, the cabinet 5 requires no specific sorting knowledge, as all required knowledge can be included in the pre-programmed sorting programs. Moreover, the cabinet 5 is user-friendly due to the adjustable working height and/or width. Hence, a sorting cabinet 5 according to the invention is eminently suited for use in a sorting center 1 and method according to the invention, which is directed to having the sorting process proceed more flexibly through a more flexible use of manpower and means.
It is expressly noted that use of a sorting cabinet 5 according to the invention or aspects thereof are not limited in any manner to a sorting center or method according to the invention. For instance, the sorting cabinet can be advantageously used in other sorting processes, for instance in a traditional sorting process wherein hand-sorting and combining of mail is coupled in time, place and/or personnel carrying out the work.
It is further noted that many variations are possible on the embodiment shown in
The buffer for sorting out mail G, shown in
The buffer assembly 9 can further be provided, adjacent the entrance side I and/or exit side U, with a wheeled buffer part 4A, B (see
The buffer assembly 9 can be used as follows. The mail flow P2 to be hand-sorted can comprise a number of sorts of mail, among which “large” mail which is too large to be machine-sorted, “bundle” mail, such as for instance certain magazines which have already been bundled for instance to district by the dispatcher and possible by direction of the sorting center, and/or “miscellaneous” mail, which, as to size, can but as to other reasons cannot be processed by a sorting machine, for instance because the destination is unreadable or the mail has been packaged in plastic.
The “large” mail and “bundle” mail are, in as far as necessary and possible, sorted to district in the pre-sorting zone B, while the earlier mentioned buffer trolley or rear trolley 4A is used as “sorting” trolley. To this end, this buffer trolley 4A is designed such that mail carriers 3 placed therein assume a slightly tilted position, as can best be seen in
If necessary, the “miscellaneous” mail is first hand-sorted to district in sorting zone D with the aid of the sorting cabinets 5, and then brought to the buffer assembly 9 with trolley type 4B (also called front trolley) and at that location, coupled to the exit side U (see
The “large” mail, “bundle” mail and “miscellaneous” mail thus stored is then sorted to house number in sorting zone D, with the aid of the sorting cabinets 5, in an earlier described manner. If necessary, this can be carried out in successive steps, while the sorting destinations between successive sorting steps can be adjusted in a simple manner by selecting a suitable sorting program, while between the respective steps, the mail can be temporarily returned to the buffer zone G (sorted to district). The thus hand-sorted mail P2 is then brought from the sorting cabinets 5 to the combining buffer H. Preferably, use is made here of a combining trolley 30, as represented in
This combining trolley 30 comprises a wheeled undercarriage 32 provided with a first worktop 33 for two mail carriers 3 and a second worktop 34 extending thereabove, also for two mail carriers 3. Relative to the first worktop 33, this second worktop 34 is slightly tilted about a longitudinal axis. On the low side 34A of the second worktop 34, a support rod 35 is provided which is at approximately the same height as the high side 34B of the second worktop 34 and, with it, forms a substantially horizontal third worktop 36 (as represented in interrupted lines). Further, above these worktops 33, 34, 36, a suspension structure 37 is provided from which two further mail carriers 3 can be suspended as shown in
The above-described combining trolley 30 can be used in various manners. For instance, the trolley 30 can be deployed when emptying a sorting cabinet 5. For the purpose of this function, the mail carriers 3 are preferably suspended in the highest position, as shown in
Then, the combining trolley 30 can be used for transporting the mail to the combining buffer H. At that location, the mail carriers 3 filled with hand-sorted mail are placed from the top position (
After the mail P1, 2 has been combined, in an earlier described manner, the combining trolley 30 can be used as worktop for packaging combined and bundled mail, for instance in an inner bag 60 as described hereinabove with reference to
In
Such a trolley 40 can for instance be advantageously used for transporting “miscellaneous” mail P2 to be hand-sorted between the buffer for sorting out mail G and the sorting zone D. Here, the worktops 42A, B staggered in height offer a sorter the possibility to choose a take-out height which is best for him. Moreover, the tilting ensures a good view on the content of the mail carriers 3, which facilitates taking out. In addition, the transport trolley 40 according to the invention can be used for transporting machine-sorted mail P1 from the sorting zone C to the combining buffer H. In that case, the different worktops 42A, B offer the advantage that machine-sorted content of each mail carrier 3 is directly visible and accessible, so that this mail is, as it were, “randomly” accessible and can be instantaneously recognized, which is not possible with, for instance, transport trolleys in which the mail carriers 3 are stacked on top of each other. It will be clear that for the different transport purposes many other trolleys are possible.
The invention is not limited in any manner to the exemplary embodiments represented in the description and the drawing. All combinations of (parts of) embodiments described and/or shown are understood to fall within the inventive concept. Furthermore, many variations thereon are possible within the framework of the invention, as set forth in the following claims.
Filing Document | Filing Date | Country | Kind | 371c Date |
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PCT/NL05/00110 | 2/16/2005 | WO | 00 | 4/11/2008 |