This invention relates generally to systems and apparatuses for front-facing merchandise in a shopping facility.
Most shopping facilities include product display units (e.g., shelves, baskets, hangers, etc.) that hold and present products to shoppers. It is important to ensure that the products are properly presented on the product display units.
Disclosed herein are embodiments of systems, apparatuses, and methods pertaining to systems and apparatuses for front-facing merchandise in a shopping facility. This description includes drawings, wherein:
Elements in the figures are illustrated for simplicity and clarity and have not necessarily been drawn to scale. For example, the dimensions and/or relative positioning of some of the elements in the figures may be exaggerated relative to other elements to help to improve understanding of various embodiments of the present invention. Also, common but well-understood elements that are useful or necessary in a commercially feasible embodiment are often not depicted in order to facilitate a less obstructed view of these various embodiments of the present invention. Certain actions and/or steps may be described or depicted in a particular order of occurrence while those skilled in the art will understand that such specificity with respect to sequence is not actually required. The terms and expressions used herein have the ordinary technical meaning as is accorded to such terms and expressions by persons skilled in the technical field as set forth above except where different specific meanings have otherwise been set forth herein.
Generally speaking, pursuant to various embodiments, systems, apparatuses, and methods are provided herein that are useful for front-facing merchandise in a shopping facility. In some embodiments, a system for front-facing products in a shopping facility comprises a product display surface having a customer-facing portion, wherein a plurality of products are positioned on the product display surface, a control unit, and a product movement unit. The product movement unit is coupled to, and under control of, the control unit, wherein the product movement unit is configured to provide a force sufficient to induce movement of at least one product relative to the product display surface, the product display surface being substantially stationary during the movement, wherein the movement is in a direction toward the customer-facing portion. The control unit is configured to receive a signal instructing activation of the product movement unit and output an activation signal to the product movement unit.
Proper placement of products within a product display unit not only facilitates ease of shopping for guests of a shopping facility, but can also increase sales. For example, if a product is placed at the front of its product display (i.e., the product is “front-faced”), guests can more easily locate the product. Additionally, if the product is properly front-faced, guests are more likely to notice, and possibly purchase, the product. Consequently, many shopping facilities seek to ensure that products in the shopping facility are properly presented within their product display units. Embodiments of the inventive subject matter include systems, methods, and apparatuses that aid in front-facing products on a product display unit.
In some embodiments, one or more of the three shelves are inclined, with the rear of the shelf being higher than the front of the shelf. Such a configuration urges the products to the front of the shelf via the attractive forces of Earth's gravitational pull. However, the incline of the shelves may not be sufficient to maintain the products in a front-faced position. Additionally, shelves that are not inclined may not maintain the products in a front-faced position. Embodiments of the inventive subject matter include one or more product movement units that help urge products (as shown in, and described in more detail with reference to,
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The first product movement unit 210 is a first style of an air supply type product movement unit. The first product movement unit 210 is positioned behind one or more rows of products on the first shelf 216. The first product movement unit 210 urges product to a front-facing position by providing air flow (e.g., a burst, continuous stream, or semi-continuous stream of air) to products on the first shelf 216. In some embodiments in addition to, or in lieu of, the first style of an air supply type product movement unit, the first shelf 216 can include a second style of an air supply product movement unit. The second style of an air supply product movement unit is the array of air supply features 222. Each air supply feature in the array of air supply features 222 can provide air flow (e.g., a burst, continuous stream, or semi-continuous stream) beneath the products on the first shelf 216. In some embodiments, the array of air supply features 222 provides an air flow sufficient to slightly lift the products on the first shelf 216 and/or reduce the coefficient of static friction between the products on the first shelf 216 and a surface of the first shelf 216. Accordingly, the second style of an air supply type product movement unit can be useful in front-facing lightweight products. Whether one or both of the first and second style of air supply type product movement units are used, the product display unit 200 includes the pneumatic components necessary to provide the air flow. For example, the pneumatic components can include tubing, compressors, valves, etc. that are connected to the first product movement unit 210. In some embodiments, a single compressor can be connected to all product display units in a shopping facility that include air supply type product movement units. In such embodiments, each product movement unit can include one or more valves and/or controllers that actuate the product movement units. For example, each product movement unit can include a valve and be independently controllable, a group (e.g., all product movement units on a shelf, a section of a shelf, or a group of shelves) can include a valve and be controllable as a group, or an entire product display can include a valve such that the product display is controllable as a unit. Additionally, although
The second product movement unit 212 is a vibration mechanism. The second product movement unit 212 can be mounted underneath the second shelf 218 (as depicted in
The third product movement unit 214 includes a set of one or more powered rollers. For example, as depicted in
The product display unit 200 also includes a control unit 206. The control unit 206 can receive signals instructing activation of one or more of the product movement units. The control unit 206, upon receipt of the signals instructing activation of the product movement units, can output an activation signal to the appropriate product movement units. The product display unit 200 can include any suitable number of control units 206. For example, as depicted in
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In some embodiments, the sensors 410 also send data to the control circuit 404 after activation of the product movement units 406. The control circuit 404 processes the data and determines whether product associated with the sensors 410 is front-faced. Because the product movement units 406 have already been activated, the products should be front-faced. If the products are not front-faced, the control circuit 404 can transmit an indication to the terminal 402 that further action should be taken. For example, if an inventory management system indicates that additional product is located in the stockroom, the action can be a replenishment action. If the inventory management system indicates that there is no additional product in the stockroom, the action can be the generation of an order for more product. Additionally, the action can be an investigatory action instructing an employee to determine why the product is not front-faced after activation of the product movement units 406.
The control circuit 404 can also transmit the signal instructing activation of the product movement units 406 based on triggers other than, or in addition to, the data sent by the sensors 410. For example, the control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on item information (e.g., department, category, aisle locations, etc.), store inventory information (e.g., on-hand, shelf capacity, feature flag, deleted status, etc.), availability information (sales, ROS, scanned outs, lost sales, etc.), planning information (e.g., planning selections, new/not year on modular, future feature set date, etc.), staffing information, task management information, or any other relevant information.
As an example, the control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on deliveries and/or delivery schedules. When a delivery of products arrives, the products are taken to a sales area of the shopping facility to be stocked. During stocking, products on a product display unit as well as products being added to the product display unit may be moved, resulting in products that are not front-faced. The control circuit 404 can transmit the signal instructing activation of the product movement units 406 after the stocking is complete (e.g., based on a completion indication, a time of expected completion, etc.).
As another example, the control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on availability metrics. One example of an availability metric is lost sales. Lost sales occur when actual sales fall below sales predictions for a product. Actual sales can fall below sales predictions when products are not properly zoned, as customers may not see the products if they are not front-facing and thus not purchase the products. The control circuit 404 can transmit the signal instructing activation of the product movement units 406 when lost sales are detected. Another example of an availability metric is a “nil pick.” A nil pick can occur when an employee is collecting products from a shopping facility on behalf of a customer and the employee believes the item to be out of stock. The employee notes the out of stock item as a nil pick. In some cases, the product is not out of stock. Rather, the employee may not have seen the product because it was not properly front-faced. Consequently, nil picks may indicate that products are not properly front-faced in the shopping facility. The control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on indications of nil picks.
As another example, the control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on inventory management information, such as a planogram update. Planogram updates can include repositioning, adding, or subtracting items from an assigned space in a shopping facility. After a planogram update, products may need to be front-faced. Consequently, the control circuit 404 can transmit the signal instructing activation of the product movement units 406 based on indications of planogram updates.
In some embodiments, the control circuit 404 can also transmit the signal instructing activation of the product movement unit 406 at predetermined times or intervals. For example, the control circuit 404 can transmit the signal instructing activation of the product movement unit 406 periodically throughout the day, after peak sales hours, when shopping facility traffic is high, after an elapsed time, or based on OSCA or inventory management data. Additionally, the control circuit 404 can transmit the signal instructing activation of the product movement unit 406 based on data relating to products and the sale of products. For example, the control circuit 404 can be aware of and/or track sales data for products in the shopping facility. After a predetermined number of sales for a product, the control circuit 404 can transmit the signal instructing activation of the product movement unit 406 associated with that product. Alternatively, transmission of the signal instructing activation of the product movement unit 406 can be based on expected, anticipated, and/or historical sales.
In a semi-automated embodiment, the system 400 can also include one or more terminals 402. The terminals can be located throughout a shopping facility or carried by employees. When the control circuit 404 determines that products are not front-faced (or that products should be front-faced based on timing and/or sales data), the control circuit 404 can transmit a signal to one or more of the terminals 402 indicating that the products are should be front-faced. The signal can also include a location of the products, or the product display unit, on which the products are located. In response to receiving the signal, the terminal 402 can present an indication that the products are not front-faced and a location of the products. In some embodiments, the control circuit 404 can determine locations of employees and/or terminals 402 and transmit the signal to one or more terminals 402 based on the employees and/or the terminals. The employee can then provide a physical input at a manual control to activate the product movement unit 406.
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At block 502, a signal instructing activation of a product movement unit is received. The signal can be specific to a single product movement unit or a group of product movement units. In an automated embodiment, a control circuit can transmit the signal instructing activation of the product movement unit to a control unit. In a semi-automated embodiment, the control circuit can transmit the signal instructing activation of the product movement unit to one or more terminals. In a manual embodiment, the signal instructing activation of the product movement unit can be manipulation of a manual activation mechanism. For example, an employee could manipulate a rocker switch. The flow continues at block 504.
At block 504, an activation signal is outputted to the product movement unit. For example, the control unit can output the activation signal. In some embodiments, the control unit process the signal instructing activation of the product movement unit to determine if the signal instructing activation of the product movement is intended for that specific control unit and/or with which product movement unit the signal instructing activation of the product movement unit is associated. In such embodiments, the control unit outputs the activation signal to the appropriate product movement unit. In some embodiments, the activation signal is an electronic signal (e.g., a digital signal or an analog signal). For example, a manipulation of a button or rocker switch may complete a circuit and the activation signal is the flow of current. In the case of an automated system, the signal can instruct a motor to open a valve, power a vibration mechanism, power a roller, etc. Alternatively, the activation signal can be a mechanical signal. For example, the control unit can be a mechanical device that transmits a mechanical signal, such as a hand crank causing gears to rotate. The flow continues at block 506.
At block 506, the activation signal is received. For example, the product movement unit can receive the activation signal. In some embodiments, the product movement unit can include logic to determine if the activation signal is intended for that product movement unit. If the activation signal is not intended for that product movement unit, that product movement unit will not activate. The flow continues at block 508.
At block 508, a force sufficient to induce movement of at least one product is provided. For example, the product movement unit can provide the force. In embodiments including a vibration mechanism, vibration of the vibration mechanism provides the force sufficient to induce movement of at least one product. In embodiments including an air supply type product movement unit, air expelled from the air supply type product movement unit provides the force sufficient to induce movement of at least one product. In embodiments including powered rollers, movement of the powered rollers provides the force sufficient to induce movement of at least one product. In some embodiments, the product movement unit provides the force for a predetermined time. In other embodiments, the product movement unit provides the force until it receives a deactivation signal from the control unit. For example, a sensor can be used to determine that one or more products are not front-faced. When it is determined that the products are front faced (e.g., by the control circuit, control unit, and/or sensor), the product movement unit can stop providing the force.
Those skilled in the art will recognize that a wide variety of other modifications, alterations, and combinations can also be made with respect to the above described embodiments without departing from the scope of the invention, and that such modifications, alterations, and combinations are to be viewed as being within the ambit of the inventive concept. For example, although this specification refers to products being presented to customer for sale on a sales floor (i.e., the frontend), embodiments of the inventive subject matter can be used in any environment in which ensuring that items are located at a front of a shelf (or other item support) is desirable. For example, embodiments of the invective subject matter can be used in other locations of a shopping facility (e.g., a stock room or backend) or in locations other than shopping facilities (e.g., warehouses).
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In some embodiments, a system for front-facing products in a shopping facility comprises a product display surface having a customer-facing portion, wherein a plurality of products are positioned on the product display surface, a control unit, and a product movement unit. The product movement unit is coupled to and under control of the control unit, wherein the product movement nit is configured to provide a force sufficient to induce movement of at least one product relative to the product display surface, the product display surface being substantially stationary during the movement, wherein the movement is in a direction toward the customer-facing portion. The control unit is configured to receive a signal instructing activation of the product movement unit and output an activation signal to the product movement unit.
In some embodiments, a method for moving a product on a product display surface toward a customer-facing position of the product display surface includes receiving, by a control unit, a signal instructing activation of a product movement unit, outputting, by the control unit, an activation signal to the product movement unit, receiving, at the product movement unit, the activation signal, and in response to receiving the activation signal, providing, by the product movement unit, a force sufficient to induce movement of at least one product relative to the product display surface, the product display surface being substantially stationary during the movement, wherein the movement is in a direction toward the customer-facing position.
This application claims the benefit of U.S. Provisional Application No. 62/329,813, filed Apr. 29, 2016, which is incorporated herein by reference in its entirety
Number | Date | Country | |
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62329813 | Apr 2016 | US |