This section is intended to introduce the reader to various aspects of art that may be related to various aspects of the present disclosure, which are described below. This discussion is believed to be helpful in providing the reader with background information to facilitate a better understanding of the various aspects of the present disclosure. Accordingly, it should be understood that these statements are to be read in this light, and not as admissions of prior art.
Amusement parks and other entertainment venues contain, among many other attractions, interactive areas to entertain guests as they wait in line for a particular ride or attraction. It is now recognized that sometimes as the guest moves through the line interactive time with a particular interactive area in relation to a total time spent in line may be very brief. In addition, the interaction with the interactive area may be generic as opposed to personalized for the guest. As a result, the guest may become frustrated with the interactive area and/or have a reduced interest in the interactive area. Accordingly, it may be desirable to provide a more personalized experience to the guests in these interactive areas to enhance their experience.
Certain embodiments commensurate in scope with the originally claimed subject matter are summarized below. These embodiments are not intended to limit the scope of the disclosure, but rather these embodiments are intended only to provide a brief summary of certain disclosed embodiments. Indeed, the present disclosure may encompass a variety of forms that may be similar to or different from the embodiments set forth below.
In an embodiment, an interactive area includes a first display disposed along a path for a queue for an attraction. The interactive area also includes a recognition and tracking system configured to recognize or to identify a guest (e.g., via facial recognition) upon entering the queue and to track the guest as they move along the path. The interactive area further includes a controller coupled to the recognition and tracking system. The controller is configured to cause the first display to exhibit a user interface that moves with the guest along the first display as the guest moves along the path.
In an embodiment, a method for a guest to interact with an interactive area includes recognizing or identifying, via a recognition and tracking system, the guest upon entering a queue for an attraction. The method also includes tracking, via the recognition and tracking system, the guest as the guest moves along a path for the queue. The method further includes displaying, in response to control signals from a controller coupled to the recognition and tracking system, a user interface on a display along the path that moves proximate to the guest along the display as the guest moves along the path.
In an embodiment, a system for guests to interact with an interactive area includes a display disposed along a path for a queue for an attraction. The system also includes a recognition and tracking system configured to recognize or to identify a plurality of guests (e.g., via facial recognition) upon entering the queue and to track each guest of the plurality of guests as they move along the path. The system further includes a controller coupled to the recognition and tracking system. The controller is configured to generate a user interface on the display for each guest and wherein each respective each user interface moves with its respective guest along the display as each guest moves along the path. The system even further includes one or more user devices that enable each guest to interact with their respective user interface as each guest moves along the path.
These and other features, aspects, and advantages of the present disclosure will become better understood when the following detailed description is read with reference to the accompanying drawings in which like characters represent like parts throughout the drawings, wherein:
The present disclosure relates generally to interactive areas (e.g., kiosks) for guests. More specifically, embodiments of the present disclosure relate to a system and a method for enabling a guest interact with an interactive area as they move through the interactive area.
One or more specific embodiments of the present disclosure will be described below. In an effort to provide a concise description of these embodiments, all features of an actual implementation may not be described in the specification. It should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another. Moreover, it should be appreciated that such a development effort might be complex and time consuming, but would nevertheless be a routine undertaking of design, fabrication, and manufacture for those of ordinary skill having the benefit of this disclosure.
When introducing elements of various embodiments of the present disclosure, the articles “a,” “an,” and “the” are intended to mean that there are one or more of the elements. The terms “comprising,” “including,” and “having” are intended to be inclusive and mean that there may be additional elements other than the listed elements. Additionally, it should be understood that references to “one embodiment” or “an embodiment” of the present disclosure are not intended to be interpreted as excluding the existence of additional embodiments that also incorporate the recited features.
Present embodiments of the disclosure are directed to systems and methods for guests to interact with an interactive area (e.g., one or more kiosks, queue structures, or the like). The interactive area may be disposed along a path for a queue (e.g., line) for an attraction (e.g., ride, show, or other attraction). The interactive area may include a moving walkway that may be disposed along the path for moving the guests through the queue. In accordance with an embodiment, the interactive area includes at least one display disposed along the path for the queue. In an embodiment, the interactive area also includes a recognition and tracking system configured to recognize or to identify guests (e.g., via facial recognition) upon entering the queue and to track the guests as they move along the path. The interactive area further includes a controller coupled to the recognition and tracking system. The controller is configured to display a user interface (e.g., a personal interface) or screen that moves with the guest (i.e., follows the guest) along the at least one display as the guest moves along the path. In certain embodiments, the guests may interact with the respective user interface or screen via touch (e.g., when the display functions as a touchscreen), via voice, or via a separate input device. In certain embodiments, gestures by the guests (e.g., thumbs up, thumbs down, etc.) may be recognized by the recognition and tracking system and utilized as guest inputs (e.g., to support guests with disabilities). In certain embodiments, the respective user interface or screen moves continuously along the at least one display as the guest moves along the path. In certain embodiments, the respective user interface or screen appears intermittently along the at least one display as the guest moves along the path (e.g., the respective user interface or screen appears when the guest is stationary along the path or when the guest faces the at least one display). The disclosed systems and methods may personalize the guest's experience with the interactive area. In addition, the disclosed systems and methods make the interactive area more engaging for the guest.
The system 10 includes a recognition and tracking system 16 configured to recognize or to identify guests upon entering the queue and to track the guests as they move along the path. The recognition and tracking system 16 includes a plurality of devices 18 for recognizing and tracking the guests disposed along the path. In certain embodiments, the plurality of devices 18 include a plurality of recognition cameras for visual recognition (e.g., visual recognition) and tracking of guests. In certain embodiments, the plurality of devices 18 include a plurality of thermal cameras for utilizing heat signatures in recognizing and tracking guests. In certain embodiments, the plurality of devices 18 include a plurality of microphones (e.g., directional microphones, parabolic microphones, etc.) for audibly recognizing and tracking guests. In certain embodiments, the plurality of devices 18 include a plurality of radio frequency identification (RFID) readers disposed along the path and configured to recognize or to identify the guest and to track the guest via an RFID tag in a device (e.g., object worn or handled by the guest such as a wristband, necklace, etc.) associated with the guest. In certain embodiments, the guests may be recognized and tracked via an input device 20 handled by a guest. Each guest may be distributed an input device 20 at the beginning of the queue. The guest may provide identifying information via the input device 20. In certain embodiments, the guests may be identified or tracked via an application (e.g., specific to the amusement or entertainment venue) on their own input device 20 (e.g., computing device such as a tablet, smart phone, etc.). In certain embodiments, the recognition and tracking system 16 may utilize a combination of these types of devices in recognizing and tracking the guests. In certain embodiments, gestures by the guests (e.g., thumbs up, thumbs down, etc.) may be recognized by the recognition and tracking system 16 and utilized as guest inputs (e.g., to support guests with disabilities).
In certain embodiments, the system 10 includes a projection system 22. In certain embodiments, the projection system 22 includes a plurality of projectors 24 disposed along the path. The projection system 22 projects respective user interfaces (or screens) on the one or more displays 14 for the respective guests that move along the one or more displays as the guests move along the path. In certain embodiments, the projection system 22 may directly project the user interfaces or screens on the one or more displays 14. In certain embodiments, the projection system 22 may project the user interfaces or screens on a reflective surface or panel (e.g., Pepper's Ghost mirror film or light emitting diode (LED) panel) which reflects the user interfaces or screens on the one or more displays 14.
The system 10 further includes a controller 26. The controller 26 is coupled to the one or more displays 14, the recognition and tracking system 16, and the projection system 22. In certain embodiments, the controller 26 may be coupled to a database 28 to retrieve identifying information about a guest based on information received from the one or more displays 14, the recognition and tracking system 16, and/or the input devices 20. In certain embodiments, the controller 26 may store information about or received from a guest via the one or more displays 14, the recognition and tracking system 16, and/or the input devices 20.
The controller 26 includes one or more processors 30 and a memory 32. The one or more processors 30 execute instructions contained in the memory 32. The instructions may be loaded in a random access memory (RAM) for execution by the processors 30 from a read only memory (ROM), a mass storage device, or some other persistent storage. In other embodiments, hard wired circuitry may be used in place of or in combination with software instructions to implement the functions described. For example, the processors 30 may be embodied as part of one or more application-specific integrated circuits (ASICs). The one or more processors 30 may generate control signals to components of the system 10 (e.g., the one or more displays 14, the recognition and tracking system 16, the one or more input device 20, and the projection system 22). Control signals from the processors 30 may be provided via a wired or wireless connection.
The controller 26 is configured to identify or to recognize each guest upon entering the queue (via the recognition and tracking system 16). The controller 26 is also configured to track each guest as they move along the path for the queue (via the recognition and tracking system 16). The controller 26 is further configured to display (e.g., via control signals to the display 14 and/or the projection system 22) of a user interface (e.g., screen) on the display 14 for each guest, wherein each user interface moves with each respective guest (in coordination with the recognition and tracking system 16) along the display 14 as each guest moves along the path. In certain embodiments, the controller 26 is configured to cause the respective user interface or screen for a guest to move continuously along the display 14 as the guest moves along the path. In certain embodiments, the controller 26 is configured to cause the respective user interface or screen for a guest to intermittently appear along the display 14 as the guest moves along the path. For example, the controller 26 may be configured to cause the respective user interface or screen to only appear along the display 14 when the guest is essentially stationary along the path. Specifically, for example, a guest may be considered stationary when movements of the guests are within a two meter radius for a period of time (e.g., 3 seconds or more). In another example, the controller 26 may be configured to cause the respective user interface or screen to only appear along the display 14 when the guest is facing the display 14.
In certain embodiments, the system 10 includes a plurality of displays 14 that are separate and spaced apart. For example, a path for a queue may be disposed along multiple segments (sometimes separated by turns) and a respective display 14 may be disposed along each segment of the path or multiple displays may be disposed along the same segment. The displays may be positioned proximate to one another or spaced apart. In an embodiment, the controller 26 is configured to cease displaying the user interface or screen on a first display during transition of the guest along the path from the first display to a second display and to display the user interface or screen on the second display upon the guest reaching the second display along the path.
In certain embodiments, the controller 26 is configured to calculate a wait time based on the position of the respective guest in the queue (e.g., based on input from the recognition and tracking system 16). The controller 26 may then cause the wait time to be provided (occasionally or continuously) on the user interface or screen as the guest moves along the queue. In certain embodiments, the wait time may be provided on the user interface or screen in response to an inquiry from the guest.
The user interface or screen may be displayed on the display 14 as soon as the guest reaches the point of the queue where the display 14 begins. In certain embodiments, identification or recognition of the guest may occur prior to the guest reaching the display 14. In certain embodiments, identification or recognition of the guest may occur upon the guest reaching the beginning of the display 14. In certain embodiments, the guests may self-identify themselves via input provided to their respective user interface or screen on the display 14 (e.g., directly via touchscreen of display or via voice). In certain embodiments, the guests may identify themselves via information provided to the input device 20. In certain embodiments, identifying information may be retrieved via a device (e.g., having an RFID tag) worn or handled by the guest.
In certain embodiments, the guests may interact (e.g., directly or indirectly) with their respective user interface or screen on the display 14. For example, the guests may interact directly with the respective user interface or screen via touching the display 14 (when the display 14 functions as a touchscreen). The guests may interact via voice with the respective user interface or screen (e.g., via microphones of the recognition and tracking system 16). The guests may also interact via a respective input device 20 with the respective user interface or screen. In certain embodiments, gestures by the guests (e.g., thumbs up, thumbs down, etc.) may be recognized by the recognition and tracking system and utilized as guest inputs (e.g., to support guests with disabilities) for interaction with the respective user interface or screen.
In certain embodiments, the respective user interface or screen may include or represent a component of a game that the guest can interact with. In certain embodiments, the respective user interface or screen may provide a survey interface (e.g., a mechanism for receiving feedback on an attraction experience). For example, questions may be displayed and a guest may provide input (e.g., answers, comments, suggestions, etc.) directly on the user interface (via touching the display 14), via voice, or via the input device 20. In certain embodiments, the respective user interface or screen may operate as a form for entering information (e.g., user preferences) related to the upcoming amusement attraction. The user preferences may be entered directly on the user interface (via touching the display 14), via voice, or via the input device 20. In certain embodiments, the respective user interface or screen may provide a commercial to promote an activity, product, or the like. Sometimes a respective user interface or screen may transition into a commercial or the like when the guest is no longer interacting with the respective user interface or screen. In certain embodiments, the respective user interface or screen is related to the theme of the amusement attraction. In certain embodiments, the respective user interface or screen may be a digital menu board (e.g., a menu for a queue to a dining area) that the guest can interact with to order and/or purchase food and/or beverages as they move along the queue. In certain embodiments, once the guest reaches the end of queue associated with a dining area, the food may be ready for the guest to pick up.
In one embodiment, components of the system 10 are coupled to the structure 42. The arrangement of the components of the system 10 on the structure 42 may vary from that depicted in
A reflective surface or panel 52 (e.g., a mirror or reflective film) is disposed between (and extends between) the back wall 46 and the front wall 44. In the illustrated embodiment, the reflective surface or panel 52 extends downwardly from the back wall 46 in the direction of the path 36. As depicted, the reflective surface or panel 52 is disposed at an angle (e.g., 45 degree angle) relative to a horizontal plane extending between the back wall 46 and the front wall 44. This allows for reflection of imagery generated from the projection system 22 overhead toward the display 14. Indeed, the projection system 22 is disposed on the bottom surface 50 of the top wall 48 behind the devices 18 of the recognition and tracking system 16. However, in other embodiments, the projection system 22 could be disposed below the reflective surface or panel 52 and the reflective surface or panel 52 may be angled upwardly from the back wall in the direction of the path 36.
In particular, in the illustrated embodiment, the projection system 22 includes a plurality of projectors 24 disposed (e.g., in a row) on the bottom surface 50 extending along the path 36. The projection system 22 projects respective user interfaces (or screens) 54 on the display 14 via reflection from the panel 52 so that the user interfaces or screens 54 move along the display 14 for the respective guests 38 as the guests 38 move along the path 36 (in coordination with the tracking by the recognition and tracking system 16). As depicted, the projection system 22 projects the user interface or screen 54 on the reflective surface or panel 52 which reflects the user interface or screen 54 on display 14. In certain embodiments, the projection system 22 may directly project the user interface or screen 54 on the display 14. As depicted, the user interface or screen 54 moves along the display 14, as indicated by arrow 56, in conjunction with movement of the guest 38 along the path 36.
As mentioned above, the recognition and tracking system 16 may utilize different types of devices for recognizing and tracking the guests 38.
The method 100 also includes moving the guests along the path via a walkway (e.g., moving walkway) disposed along the path (block 104). The method 100 also includes tracking, via the recognition and tracking system, the guests as the guests move along a path for the queue (block 106). In certain embodiments, the mechanism for recognizing and tracking the guests may be the same. In certain embodiments, the mechanism for recognizing and tracking the guests may be different. In certain embodiments, a plurality of recognition cameras may be utilized to track guests. In certain embodiments, a plurality of thermal cameras may heat signatures in tracking guests. In certain embodiments, a plurality of microphones (e.g., directional microphones, parabolic microphones, etc.) may be utilized to audibly track guests. In certain embodiments, a plurality of RFID readers disposed along the path may be utilized to track the guests (e.g., via an RFID tag in a device in an object worn or handled by the guest). In certain embodiments, the guests may be tracked via an input device handled by a guest.
The method 100 further includes displaying, in response to control signals from a controller (e.g., controller 26 in
The techniques presented and claimed herein are referenced and applied to material objects and concrete examples of a practical nature that demonstrably improve the present technical field and, as such, are not abstract, intangible or purely theoretical. Further, if any claims appended to the end of this specification contain one or more elements designated as “means for [perform]ing [a function] . . . ” or “step for [perform]ing [a function] . . . ”, it is intended that such elements are to be interpreted under 35 U.S.C. 112(f). However, for any claims containing elements designated in any other manner, it is intended that such elements are not to be interpreted under 35 U.S.C. 112(f).
While only certain features of the disclosed subject matter have been illustrated and described herein, many modifications and changes will occur to those skilled in the art. It is, therefore, to be understood that the appended claims are intended to cover all such modifications and changes as fall within the true spirit of the disclosed subject matter.
The present application claims priority to and the benefit of U.S. Provisional Application No. 63/593,291, entitled “SYSTEM AND METHOD FOR A GUEST TO INTERACT WITH AN INTERACTIVE AREA”, filed on Oct. 26, 2023, the disclosure of which is hereby incorporated by reference in its entirety herein.
| Number | Date | Country | |
|---|---|---|---|
| 63593291 | Oct 2023 | US |