Illustrative embodiments of the present invention are described in detail below with reference to the attached drawing figures, which are incorporated by reference herein and wherein:
Application providers 110a-110n (collectively 110) may host or otherwise provide applications that users, such as customers 104, may access and utilize for a variety of purposes. In one embodiment, the application providers 110 provide online community websites, such as myspace.com.
Users 104 may utilize telecommunications services provided by the service providers 102. The telecommunications may be performed via the telecommunication network(s) 106 by communicating data packets 112 over the telecommunications network(s) 106 to a mobile telephone tower 116, to a mobile telephone 118 utilized by a subscriber 104a or from the telecommunications network(s) 106 to a conventional telephone 120 via a signal 114, which may be an analog signal. In the case of the analog signal 114, the telecommunications network over which the signal is passed is likely to be the Public Switched Telephone Network (PSTN). In either case, both the mobile telephone 118 and telephone 120 have respective telephone numbers associated therewith. Each of these telephones are generally associated with home addresses of the users to which bills may be sent. In the case of the telephone 120, which is typically a home telephone, public telephone listings are available that can be accessed by the public to look up the telephone number and/or home address of the subscriber 104n.
Each of the subscribers 104a and 104n have computers 122 and 124, respectively, that may be used to access the network 108 for online or Internet activities. Data packets 126 may be used to communicate information via the network 108 to allow the subscriber 104a to perform online activities. Data packets 128 may include information communicated between an application provider 110a and user 104n using computer 124 while accessing an application hosted or otherwise provided by the application provider 110a.
In one embodiment, each of the subscribers 104a and 104n, who may also be considered users of a particular application may access the same application over the network 108. In the event that the application is an online community, such as a dating website, the users 104a and 104n may meet on the website. The meeting, of course, is a virtual meeting in that the two users 104a and 104n do not physically meet while using the application hosted by the application provider 108. In the event that the two users 104a and 104n decide to have a real world meeting, the users 104a and 104n may elect to first have a telephone conversation. In that event, either user 104a or user 104n must provide his or her telephone number to the other user. Because the telephone numbers of those users may be public information and listed in a directory or reverse lookup directory, the users 104a and 104n may be hesitant to share the telephone number with the other to avoid a problematic situation by allowing the other user to know or somehow obtain the physical address associated with the telephone number. In accordance with the principles of the present invention, one or both of the users 104a and 104n may register his or her telephone number with a service provider 104a, for example, or application provider 110a, for example, in conjunction with an identifier, such as an email address or user-established user identifier (user ID). Once one or both of the users register his or her telephone number to make that telephone number anonymous by allowing the identification associated with the telephone number to be used to make a telephone call, then the potential for determining the location of the user's residence may be significantly reduced or eliminated. The process for registering a telephone number to be called anonymously is further described herein below.
The call server 204 may include a processor 218 that executes software 220. The processor 218 may be in communication with memory 222, I/O unit 224, and storage unit 226. The storage unit 226 may store databases 228a-228n (collectively 228). The software may include a voice response system, such as VOXEO®, Voice XML/IVR engine, to place calls and respond to responses by users, as understood in the art. The web server 202 and call server 204 may be in communication with one another such that information being collected and used by the two servers 202 and 204 may be shared.
In addition, servers 230 and 232 may be in communication with the network 108. The servers 230 and 232 may be in communication with storage units 234 and 236, respectively. The storage unit 234 may store one or more databases 238a-238n (collectively 238). Storage unit 236 may store one more databases 240a-240n (collectively 240). The databases 238 and 240 may be electronic number (“ENUM”) databases, such as one managed by a company NeuStar®, as understood in the art. In addition, the databases may be managed by other service providers and accessed via the network 108 by the service provider 102. In one embodiment, the information associated with enabling a subscriber to make his or her telephone number anonymous via an identifier may be stored in one or more of the databases shown in
In operation, the web server 202 may enable subscribers 104 to access a website hosted by the web server 202 or other server (not shown) in communication with the web server 202. The website may be accessed by the subscribers via personal computers or other electronic communication devices capable of accessing the web pages of the website. The users may utilize the website to register to make their telephone number(s) anonymous by providing an identification for other users to call those telephone numbers using the identifier without knowing the actual telephone number. In one embodiment, the software 208 may provide a “virtual payphone,” whereby other users may call the registered subscribers or users who have made their telephone numbers anonymous using the associated identifiers. If the other users use the virtual payphone website interface, then the other users may use a computer with voice communication capabilities or other IP device that is capable of accessing a web page and have voice communication capability. Alternatively, the call server 204 may include software 220 that provides voice portal capabilities, whereby a user may call the voice portal and communicate the identifier information such that the call server 204 may connect the caller with the callee. Still yet, one embodiment causes software to be downloaded to a user's computer to operate as an encrypted telephone interface for placing calls to a user who has anonymized his or her telephone. In another embodiment, software may be downloaded to a mobile phone or other wireless communication device and enable a user to look up a user identifier and call the user without knowing the telephone number as the software may access a database that associates the user identifier with the user's telephone number. It should be understood that the call server 204 or another call server in communication with the web server 202 located elsewhere on the telecommunication network 106 and/or network 108 may be utilized in the same or similar manner.
In addition, the user who is anonymizing his or her telephone number may provide profile information in a portion 320 of the website. The profile information may provide for text input fields that include age 322, city 324, homepage 326, profession 328, and comments 330. It should be understood that other and/or different profile information may be requested from users. The profile information may be displayed when other users are looking up the user on a directory so that other users may confirm that the user he or she is attempting to call is, in fact, the person that they expected to be calling. Some or all of this information may be displayed depending upon who the calling party is or how the user sets up his or her account.
An icon or other indicia 332 may be provided to enable a user to select or click to anonymize other telephone numbers or add other identifiers to existing phone numbers. In other words, if a user has more than one telephone number, he or she may anonymize each of these telephone numbers and provide different identifiers for each of the phone numbers. As shown, the identifiers may include name, user ID, or email address. Any one of these identifiers may be used to contact the user via the associated telephone number. For example, the user who is anonymizing his or her telephone number may provide a user ID, such as a nickname or otherwise, and a user attempting to call the user may use a directory and enter the user ID to call the anonymous telephone number without knowing the telephone number. The user may also have multiple identifiers associated with a single telephone number so that the user who anonymizes his or her telephone number may use different user name on different websites and know that an incoming call is from another user from a particular website during an announcement prior to a call being connected as described further herein. For example, the user may use one user name on a dating website (e.g., match.com) and another user name on a personal profile webpage (e.g., myspace.com). The registration information entered by the user may be stored in the databases 216 (
The process starts at step 514 where the registrant/callee 510 registers. The registration may be performed via a computer accessing a website hosted by the web server 502. At step 516, registration information that is registered by the registrant 510 may be stored in the CNAM database 506. The registration information may include the registrant's name, telephone number, identifier, and so on. The web server 502 may send a confirmation email to the registrant 510 at step 518.
At step 520, the registrant 510 may access the online application 512 to communicate with the caller 508. It should be understood that the caller 508 and registrant/callee 510 may be users on an online community website, such as a dating service website. The registrant 510 may provide contact information to the caller 508 via the online application 512. For example, the registrant 510 may email the caller 508 on the online application 512. The contact information may be obtained by the caller 508 at step 522. It should be understood that the contact information may be provided from the registrant 510 to the caller 508 in many different ways depending on the type of communication being performed by the registrant 510 and caller 508. For example, if a software program is downloaded to the caller's computer to place calls to anonymized telephone numbers, then a caller can place the call via that software. The contact information may be an identifier to be used on a virtual payphone system or other communication interface to enable the caller 508 to call the callee 510 without knowing the callee's telephone number. At step 524, the caller 508 may look up contact information of the callee 510 via the web server 502 or enter the identifier in a text entry field to simply call the callee 510 (See
The process 500a continues at step 530 where a telephone call is initiated from the web server to the call server 504. The call server 504 may call the callee 510 at step 532. During the telephone call, the call server 504 may announce the caller 508 if the caller 508 provides caller name or other information associated with him or herself (e.g., name associated with a credit card) the caller. Additionally, the call server 504 may provide the callee 510 with one or more options that the callee 510 may select. For example, the options may include enabling the callee 510 to be connected with the caller 508, disconnect the caller 508, block the caller 508, or disconnect the caller 508 and connect to an operator to report the caller 508 as an unwanted caller. In association with the options, the announcement may request that the callee 510 press or say numbers (e.g., “press “1” to accept the call from Bob from Dallas, press “2” to disconnect the call, press “3” to block the calls press “0” to connect with an operator”). In selecting the options, the callee 510 may press a number on a keypad of the telephone associated with the telephone number or respond verbally if the call server 504 is configured for voice responses to the options. The selection occurs at step 532. At step 536, the call server 504 communicates the selected option to the web server 502. The web server 502 stores the call information in the CNAM database 506. If the callee 510 selected the option to connect to the caller 508, then the parties are connected at steps 540a, 540b, and 540c. As shown, the web server 502 and/or call server 504 may be part of the communication link between the caller 508 and callee 510 to ensure anonymous communication from the caller 508 to the callee 510.
At step 548, the call server 504 may contact the callee 510. The call may include an announcement to the callee 510 of the caller 508 using caller-supplied identification information and/or provide options to the callee 510 for accepting or rejecting the telephone call as described in more detail with regard to
In addition to managing call history, a user may manage his or her profile. Profile management may be important to some users who want to prevent calls to the anonymized telephone during certain hours or limit calls to a particular identifier (e.g., email address) during certain times. For example, a user may access a webpage (not shown) and set times (e.g., 2:00 am and 8:00 pm) between which calls are unable to be placed to the anonymized telephone number. There may be many reasons for limiting callers to call the anonymized telephone number. For example, the user may work at home and only want professional calls to be placed to the anonymized telephone number during business hours, the user may have children who the user does not want to have contact with his or her online contacts, and so on.
The principles of the present invention may provide many features and services that are not possible with conventional telephone systems. However, many conventional telephone services may be utilized in accordance with the principles of the present invention, including call forwarding, call waiting, caller ID, etc.
The previous detailed description is of a small number of embodiments for implementing the invention and is not intended to be limiting in scope. One of skill in this art will immediately envisage the methods and variations used to implement this invention in other areas than those described in detail The following claims set forth a number of the embodiments of the invention disclosed with greater particularity.