Patent Application
20060205458
1. Field of the Invention
The present invention is a system and method of tracking a patron in a gaming environment to distinguish between existing patrons and new patrons and to track their gaming activities.
2. Description of the Prior Art
Various systems and methods relating to tracking a patron in a gaming environment are known in the art. The patron tracking systems and methods of the prior art include an image capture device such as a camera to capture an image of the patron. A text input device is used with the image capture device to generate a text description of the image, and a communication software program combines the image with the text description into an electronic communication, such as an e-mail. A database stores a plurality of known images and known text descriptions, and an image filer in communication with the database files the image in the database at a file location.
Although the prior art systems and methods relating to patron tracking are employed by various industries, there remains an opportunity for a patron tracking system and method that is able to distinguish between existing patrons and new patrons.
The subject invention is a method of tracking a patron in a gaming environment to distinguish between existing patrons and new patrons and to track their gaming activities. The method utilizes at least one database having a patron folder and a temporary folder and storing a plurality of known images and known text descriptions. The method comprises the steps of photographing the patron to create an image, obtaining a text description of the patron, linking the image and the text description together into an electronic communication, transmitting the electronic communication to the database, and comparing at least one of the image and the text description to the plurality of known images and known text descriptions stored in the database. The method further includes the step of storing at least one of the image and the text description in one of the patron folder and the temporary folder to distinguish between the existing patrons and the new patrons and to track their gaming activities.
The invention further provides a system for tracking a patron that comprises an image capture device for capturing an image of a patron and a text input device in communication with the image capture device for providing a text description of the image. A communication software program is used in communication with the image capture device and the text input device to combine the image and the text description into an electronic communication. A database is in communication with the image capture device, and the database includes a plurality of known images and known text descriptions. An image filer is in communication with the database and files the image in the database at a file location. Furthermore, the system includes a comparator in communication with the database and the image capture device that compares at least one of the image and the text description with the plurality of known images and known text descriptions stored on the database.
The advantages of the subject invention include a system and method that can distinguish between an existing patron and a new patron. Also, a system and method is provided that temporarily stores the image of the new patron and activity data relating to the new patron until a new patron folder is opened. Moreover, a system and method is provided that verifies that compensation and rewards go to the correct patron.
Other advantages of the present invention will be readily appreciated, as the same becomes better understood by reference to the following detailed description when considered in connection with the accompanying drawings wherein:
Referring to the Figures, wherein like numerals indicate corresponding parts throughout the several views, a patron tracking system is shown generally at 10. Referring specifically to
The image capture device 12 can be any device capable of taking a photograph, or preferably, a digital photograph. Such image capture devices 12 include a camera, or a remote device such as a cellular phone or a personal digital assistant (PDA) equipped with a camera.
Next, the system 10 has a text input device 14 in communication with the image capture device 12 for creating a text description of the image. The text input device 14 connects to the image capture device 12 peripherally, such as a keyboard that plugs into the image capture device 12 or alternatively, the text input device 14 is integral with the image capture device 12. For example, the text input device 14 may be a keypad that exists on the cellular phone or the PDA. The text description created by the text input device 14 can be any textual representation that helps identify the image at a later time. Examples of the text description include the patron's name, a description of the patron's physical appearance, an account number associated with the patron, or any other patron identifier that is used to link the patron to the image.
The image capture device 12 operates a communication software program 16 that combines the image and the text description into an electronic communication such as an e-mail. In the case of e-mail, the image and the text description are placed in a body of the email, or alternatively, the text description is placed in a subject line of the e-mail. In addition, the communication software program 16 designates an address in which to send the electronic communication. The image capture device 12 includes a transmitter to wirelessly transmit the electronic communication. Alternatively, the image capture device 12 connects to a docking station that is in communication with a wired network.
The electronic communication is transmitted via wireless communication or through the wired network to a database 18 located at the address designated by the communication software program 16. A receiver 20 is in communication with the database 18 and is used to receive the image and the text description from the image capture device 12. The receiver 20 employs wireless communication as shown in
The database 18 stores a plurality of known images and known text descriptions 22 that represent each existing patron in a group of existing patrons. A comparator 24 receives the image and the text description from the receiver 20 and analyzes at least one of the image and the text description to determine whether the patron is one of the existing patrons. An image filer 26 receives the image from the comparator 24 and files the image in the database 18 at a file location depending on the output of the comparator 24. If the image or the text description corresponds to one of the existing patrons, then the image filer 26 stores the image in a patron folder 28 that relates to the existing patron on the database 18. If the image or the text description fails to correspond to one of the existing patrons, then the image filer 26 stores the image in a temporary folder 30 on the database 18. The temporary folder 30 holds the image until the patron is identified. After the patron has been identified, a transfer software program 32 is used by the database 18 to move the image from the temporary folder 30 to the patron folder 28 corresponding with the patron. Alternatively, the temporary folder 30 is renamed to match the text description of the image to the new patron.
The system 10 as described is used in various industries. For example, the patron tracking system 10 may be used in a gaming environment 34. In the gaming environment 34, a gaming station 36 is in communication with the database 18. The gaming environment 34 is known by those in the art to include but is not limited to casinos or other locations where gaming occurs. The gaming station 36 is known by those in the art to include but is not limited to gaming tables for blackjack, craps, roulette, poker, and the like, or stand-alone machines such as a slot machine or an electronic card-playing machine. The gaming station 36 operates an activity accumulator 38 that collects activity data about the patron. The activity data includes how much the patron has wagered, the amount of time the patron spent at the gaming station 36, and other information relating to the patron's gaming activity. The activity data is transmitted to the database 18 via wireless communication or through the wired network as depicted in
Referring now to
Once received by the database 18, the method further includes a step 48 of comparing the image or the text description to the plurality of known images and known text descriptions 22 stored in the database 18 to determine if the patron is in the group of existing patrons as shown in step 50. Then, in steps 52 and 54 the image is stored in the patron folder 28 or the temporary folder 30 after the image is compared to known images or the text description is compared to known text descriptions to determine whether the image or text description correspond to one of the existing patrons. If the image or the text description corresponds to one of the existing patrons, the image is stored in the patron folder 28 that corresponds with the existing patron as shown in step 52. In one embodiment, as depicted in
Various techniques may be employed to determine whether the image or the text description correspond to one of the existing patrons such as facial recognition techniques to match the image to the plurality of known images. Alternatively, the text description is read from the electronic communication and compared to the known text descriptions stored on the database 18. The known text descriptions include any text associated with the patron or the image. For example, if the patron folder 28 is named after the patron, the known text description is the patron's name, and the text description provided by the text input device 14 is the name of the patron photographed. By matching the text description to the known text descriptions, the image is placed in the patron folder 28 having the same name as the patron. It should be understood that the text description could include any other patron identifier besides the patron's name. Also, it should be understood that the patron may be identified using either or both of the techniques described above.
It is advantageous to have the new patron open an account so the method further includes a step 64 of locating the new patron in the gaming environment 34. The new patron is located by determining where inside the gaming environment 34 the image was captured, or by sending an employee to find the new patron within the gaming environment 34 using the image of the new patron. Once located, as shown in step 66, the patron folder 28 that corresponds to the new patron is opened in the database 18. Then, in step 68 the image is transferred from the temporary folder 30 to the patron folder 28 of the new patron. Activity data collected by the activity accumulator 38 at the gaming station 36 stored in the temporary folder 30 is transferred from the temporary folder 30 to the patron folder 28 as well.
Obviously, many modifications and variations of the present invention are possible in light of the above teachings. For example, multiple databases 18 may be used to store the image and the text description, and any type of image capture device 12 may be used to capture the image and generate the text description of the image. The invention may be practiced otherwise than as specifically described within the scope of the appended claims.
This application claims the benefit of provisional patent application Ser. No. 60/659,630 filed Mar. 8, 2005.
| Number | Date | Country | |
|---|---|---|---|
| 60659630 | Mar 2005 | US |
