The present invention pertains generally to systems and methods for monitoring an inventory of mobile units as they are used and moved within a monitored environment. More particularly, the present invention pertains to systems that detect and record the movement of shopping carts in a shopping environment in which different types of carts are present. The present invention is particularly, but not exclusively, useful as a system for managing an inventory of shopping carts that identifies each cart, by type, to create and maintain a cart movement history, as well as statistics for each cart type.
At many retail establishments, shopping carts are provided for the convenience of shoppers. In general, these carts expedite the shopping experience by allowing goods to be efficiently selected, purchased and then moved from the establishment to a shopper's vehicle. Most stores now have several different types of carts available to shoppers. For example, at a grocery store, one may now expect to find mobility carts to assist handicapped individuals, child ride-along carts, oversized carts, and hand-baskets in addition to standard grocery carts. As another example, at a typical home improvement center, the different types of carts may include standard grocery-style carts, flatbed carts for heavy items and lumber carts.
There are many reasons why it may be desirable to monitor shopping cart movements. This is particularly true when different types of carts are present at an establishment. For one, a monitoring system may alert a store manager or other responsible individual that the number of carts of a particular type that are available for newly arriving shoppers (i.e. at the front of the store) is low or that an excessive number or carts of a particular type have been abandoned in the parking lot. In addition, an inventory system can provide an indication that one or more carts are missing or have been stolen. Unfortunately, many carts and baskets are “borrowed” and lost to a store either temporarily or permanently. Therefore, almost universally, retailers have needed to purchase excess inventories of carts etc., to make up for the variable, unmanaged “float” of carts etc. that were offsite, lost or undergoing maintenance/repair and not available for customer use at any particular time. In fact, some retail industry operators estimate that from 10% up to 30% of cart inventories are “excess” to actual needs.
Store operators also frequently transfer carts from one store or region to make up for a perceived or actual shortage at another location, which further reduces the ability to quantify and manage the retailer's costly cart and basket inventory without an accurate cart inventory system. Cart retention programs to reduce theft combined with an inventory system which provides a retailer with actual knowledge of how many carts that they own, preferably by cart type, and the condition of each cart can help to minimize the number of excess carts a retailer must purchase and maintain.
In addition to the advantages described above, a cart inventory system can be used to reduce the overall maintenance and replacement costs of an inventory of shopping carts. For example, the duration that a specific cart has been used, as well as the distance traveled by the cart, may be recorded and maintained in order to plan maintenance activities or to determine when to discontinue use of the cart. As another example, an inventory system may identify a broken or disabled cart, as these carts may be consistently left unused at the cart corral in the front of the store.
In addition to maintenance concerns, records of cart movement may be analyzed for operational purposes. This is particularly true when different types of carts are available and tracked by cart type. For instance, the movement of a particular type of cart through a retail establishment may be recorded to help in planning where to position goods within a store. Furthermore, aisle design and store layout may be modified in response to cart movement trends. Also, the recorded number of carts in use at certain times of the day can be used to determine the number of carts provided for use and, correspondingly, the number of carts that may be removed for maintenance. In addition, correlation between the type of cart and a cart usage area may also indicate that adding carts of a certain type may be useful to shoppers. Moreover, the recorded movement of carts can provide information relating to shoppers' behavior.
In light of the above, it is an object of the present invention to provide systems and methods for monitoring an inventory of mobile units or personnel or property, assets or equipment in an environment which employs several different mobile unit types. Another object of the present invention is to provide a system and method that identifies a time and location for each shopping cart in an inventory of carts and stores the data together with the type of cart. Yet another object of the present invention is to provide a method for quickly and efficiently establishing a cart monitoring system at a site employing different types of carts. Still another object of the present invention is to provide a computerized system and method that automatically monitors and records the movement of each shopping cart as the cart travels past a plurality of monitored locations. It is another object of the present invention to provide a cart inventory control system and method that is easy to implement, is cost effective and is simple to use.
The present invention is directed to a system and method for monitoring and recording the movements of a plurality of mobile units in an environment in which more than one type of mobile unit is present. For instance, the system can track the movements of mobile units, such as different types of shopping carts in a store environment, or different types of medical equipment (e.g. wheel chairs, IV stands, and gurneys) in a hospital environment. The recorded data can then be used to provide reports to a user including information that is sortable by the type of mobile unit.
In one aspect of the present invention, a method for establishing an automated, computerized monitoring system for a plurality of mobile units is provided. More specifically, the method establishes a system which can simultaneously collect movement data for several different types of mobile units and generate reports that are sortable by mobile unit type. To establish such a system, an emitter is attached to each mobile unit. For the system, each emitter transmits a signal encoding a unique tag identifier for the mobile unit that can be sensed by a receiving station. As detailed further below, the emitter may transmit its signal periodically, may transmit its signal upon interrogation by a receiving station, or both.
During initial system setup, the mobile units are physically sorted by type. Then, with the emitters attached to each mobile unit, each emitter is read to initially input each mobile unit's unique tag identifier and the corresponding mobile unit type into computer readable memory. For instance, a database architecture may be used to store and manipulate this information. Typically, the computer and memory are located at a centralized base station that is located somewhere within the environment (e.g. on the store premises or at a hospital site), however, in some cases, these items can be located offsite. Once the unique tag identifiers for all of the mobile units of a particular type have been registered in computer memory, the unique tag identifiers for second type of mobile unit can be entered, and so on. This process is then continued until the unique tag identifiers for all of the mobile units have been initially entered into computer readable memory.
For the present invention, the base station is placed in communication with a plurality of remote stations. Each remote station can receive signals from nearby emitters. More specifically, each remote station is strategically placed at a particular location and has a range that corresponds generally to a selected area within the environment. In some cases, the remote station's range may be adjustable. When a mobile unit is within a remote station's range, a signal from the mobile unit's emitter will be received by the remote station. On the other hand, if a mobile unit is outside a remote station's range, a signal from the unit's emitter will not be received by the remote station. The receipt of a tag signal by a remote station at a particular time is herein termed an “event”. For the system, each remote station communicates events to the base station, either immediately upon occurrence, according to a uniform periodic schedule or upon receiving a transfer request from the base station.
After setup, the automated, computerized monitoring system can function to record and store operational data for mobile units of differing types as they are used and moved from place to place within the environment. The operational data can be used together with the setup data described above to generate mobile unit movement reports for each mobile unit type. These reports can include the length of time that a particular mobile unit is in a particular area and the total distance that a particular mobile unit has travelled in a particular period. The data for each mobile unit can then be aggregated and sorted by mobile unit type to generate usage and movement reports for each type of cart. For example, the average distance mobile unit of a particular type has travelled in a selected time period can be reported.
The novel features of this invention, as well as the invention itself, both as to its structure and its operation, will be best understood from the accompanying drawings, taken in conjunction with the accompanying description, in which similar reference characters refer to similar parts, and in which:
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In a first implementation, illustrated by
In a particular implementation, the emitter tags 36 are passive RFID emitters adapted to receive RFID interrogation signals 22 from a remote station 18 when they are within range of the respective remote station 18. Upon receiving the RFID interrogation signals 22, the RFID emitter transmits a signal that is then received by the remote station 18. For this implementation, the range of each remote station 18 can be limited by either the RFID interrogation signal or the passive emitter signal, depending on the relative signal strengths. The RFID emitters may be powered by an on-board battery or energized by the interrogation signal.
In another implementation, as illustrated by
In yet another implementation, (not shown) the emitter tags 36 are designed to both actively transmit a tag signal 38 to the remote station 18 periodically and transmit a signal upon receipt of a beacon or interrogation signal.
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With the operational data 44 and setup data 41 in memory 42, the processor can be used to generate mobile unit movement reports 45. A user interface (not shown) can be provided for this purpose. These reports can include data for one or more individual carts, data for all carts, or data for one or more particular cart type. For example, these reports can include the length of time that a particular mobile unit is in a particular area and the total distance that a particular mobile unit has travelled in a particular period. Average statistics can be reported, for example, sorted by type. As another example, the average time a particular type of cart is in a particular area, or the average total distance a particular cart has travelled in a particular period can be reported. A report can include rankings by distance travelled for carts of a particular type to allow selection of particular carts for maintenance or inspection. A cart count by type can be reported to determine whether any carts are missing or inoperable. This can then be used to ensure that an adequate number of each type of cart is available. Also, the number of carts of a particular type in a particular location such as maintenance or the parking lot can be reported.
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The method for quickly and efficiently establishing a cart monitoring system at a site employing different types of carts described above can be used to establish a monitoring system for the mobile units 48. For example, during an initial system setup, the mobile units 48a-d can be physically sorted by type. Then, with the emitter tags 58a-b attached to each mobile unit 48a-d, each emitter tag 58a,b for all mobile units of a first mobile unit type are read, for example, using a handheld reader or at a remote station. Once each emitter tag 58a,b for all mobile units 48 of a first mobile unit type are read, the mobile units 48 of a second type are read, etc. until all of the mobile units 48a-d have been read. This setup data which includes each mobile units unique tag identifier and the corresponding mobile unit type can then be placed into computer readable memory (see e.g.
During normal operations at the hospital environment 16′, such mobile units 48 may be used and moved from one area to another. Thereafter, the mobile units 48 may not be returned, thereby creating a shortage in their original area. The present system 10′ accounts for a complete inventory 46 of mobile units 48 as they are being used and moved from place to place within the hospital environment 16′. In this manner, the system 10′ may provide for asset management information. Further, the system 10′ may prevent removal of certain mobile units 48 from an area. Specifically, the system 10′ may be combined with locking mechanisms mounted to the mobile units 48 to prevent their removal from a selected area.
For this embodiment of the present invention, the system 10′ positions remote stations 50 to define electronic boundaries 52 at the physical boundaries 54 between different areas 56 in the hospital. For instance, remote stations 50 may be located to establish electronic boundaries 52 at doorways 54a between two different hospital units 56a, 56b, at stairwells 54b, at elevators 54c, and at hallways 54d. In this embodiment, the system 10′ also includes different types of receiver/transmitter tags 58. First, the system 10′ includes tags 58a that are mounted on mobile units 48 for monitoring movement of the mobile units 48. Second, this embodiment of the system 10′ also includes tags 58b that are mounted on mobile units 48 and can be activated to prohibit movement of a mobile unit 48. Specifically, movement of certain mobile units 48 between areas 56 may be permitted, but recorded. On the other hand, movement of other types of mobile units 48 between areas 56 may be prohibited. For the latter, in response to the receipt of a beacon from a predetermined remote station 50, the tags 58b will activate a locking mechanism to disable movement of the mobile unit 48. In other words, the beacons emitted by the remote stations 50 will effectively act as a barricade for selected mobile units 48.
Whether intended to monitor or prohibit mobile unit movement, the remote stations 50 will communicate reports 45 to the base station 60 detailing the circumstances surrounding each tag signal received by a remote station 50. As shown, the base station 60 conveys the reports 45 to a controller 64, which may be onsite and directly connected to the base station 60, or offsite and connected through a network. In order to assist in preventing movement of a mobile unit 48 out of its respective hospital area 56, the base station 60 or controller 64 may provide an alert to the nurse's station 62 when there is such an attempt. In this manner, the inventory 46 of mobile units 48 may be monitored and controlled in real time, as well as recorded and analyzed.
While the particular System and Method for Inventory Counting Control as herein shown and disclosed in detail is fully capable of obtaining the objects and providing the advantages herein before stated, it is to be understood that it is merely illustrative of the presently preferred embodiments of the invention and that no limitations are intended to the details of construction or design herein shown other than as described in the appended claims.